hi, i clicked to buy on shadow pc website and nothing showed up but then i clicked again and nothing | Shadow (ENG) | Page 1

ocean aspen Jan 28, 2024, 7:05 PM

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It takes around an hour for you to receive the virtual computer. I wouldn't be able to help you with the double charge though, sorry.

potent crest Jan 28, 2024, 7:07 PM

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It's probably a check pending to verify your payment method. It should cancel once the payment has been verified.

ocean aspen Jan 28, 2024, 7:19 PM

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They should send you an email like this

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You bought it from shadow.tech right?

potent crest Jan 28, 2024, 7:21 PM

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delete your screen 👀

ocean aspen Jan 28, 2024, 7:22 PM

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But yeah, I’m not sure why you didn’t get one yet.

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weird

potent crest Jan 28, 2024, 7:24 PM

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wait, it can take from 1h to 12 hours depending on the charge

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they must verify your payement first and then your account will be activated

potent crest Jan 29, 2024, 2:30 PM

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You will need to contact support then

twin tulipBOT Jan 29, 2024, 4:01 PM

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This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:

From your account page, click Support: https://eu.shadow.tech/account/
If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form

#hi, i clicked to buy on shadow pc website and nothing showed up but then i clicked again and nothing