#Stuck on Loading
16 messages · Page 1 of 1 (latest)
whats the last thing you installed on your Shadow ? Seems like something is blocking a Shadow composant
probably steam? I havent installed anything new in like a year
force a shutdown, and wait 15 min (really 15 min). you can also give a try on your phone (see if an error pop out). Except that, if it doesnt work you will need to contact support. if you dont have something important on it, you could also reset it yourself.
how can i reset it myself? I have looked under "My Shadow PC" and "Account" and dont see the option they have on the website
My shadow PC, edit (your subscription), reset your shadow.
"there was an error when trying to reset your PC"
that doesnt even function correctly
ah you need to shutdown your Shadow PC, if it is still on for some reason, you will not able to do it
thanks ill try that
are you actual shadow support? or are you just another user helping people?
just a random customer (that have a bit of knowledge about Shadow) and try to help as much as i can