The shadow PC is no longer trying to "Update to official Version." Now there is a problem updating Shadow. I have turned off the Shadow PC through the Shadow application and waited. It didn't work. I ran the shadow application in Admin mode and since yesterday have done three uninstalls and reinstalls of the shadow application. I did Submit a ticket yesterday for the "Updating to official version" problem. Now this is a new one. Any Ideas?
#New Problem Arises
21 messages · Page 1 of 1 (latest)
Force IPV4 in the launcher settings. See if that helps.
I guess 105 is like 104.
Here's some other things to try (which includes IPV4)
I did already. I thought that was mandatory because of the Global IPv6 shutdown.
It's U-207 error code now
Well, reading up on the issue. I don't have access to recovery mode so I have to put in another ticket and tell them about the U-20x code I received. Going to submit another ticket.
And... Ticket submitted.
Now I wait.
How do I submit a ticket?
I'm lookin to do so because of the same issue
Go to their Website at Shadow.tech and log in to your account. From there, the third option on the left side is "Support". It's under "My shadow pc" and "Account". Click support and there will be an option to contact the support team. There is a drop down menu that say's "What can shadow support you with?" Click it and choose the option that shadow can support you with. There will be a text box when you choose an option and you can further explain the problem you are having with the Shadow Pc.
I read that it could take over 48 hours for the support team to see the ticket. So more than likely they havn't seen my first ticket yet and will not be able to get to my second ticket until next week sometime. It might take a while.
Yep im cancel my shii cause shadow got the worst customer service
What's so bad about it, out of curiosity?
Been stuck on this switchin to official version for 2days then my new account i made just started doing the same thing i was playin on it go off for like maybe hour come back and it shadow is updating switchin to official version
Downloaded the beta and its jux sits there saying switchin to beta version and the loading percent never goes up
Ok im all ears