What an earth is going on, I am connected via an Ethernet and never had these issues - and recently its been so laggy - is this becuase of the status page?
#Shadow is so laggy?
west oracle
Paying 50 quid a month for a laggy service
vast wyvern
Thanks for the picture! Your connection results say that there's 93ms between your ISP and Shadow. That's really high.
Do you know where your Shadow is located? Which data center?
vast wyvern
You're welcome ❤️ If you're not sure, let me know your zip code, that will give me a rough idea!
west oracle
Why does mine say it is in Birmingham uk?
I thought there was not any centres in the uk
vast wyvern
Why does mine say it is in Birmingham uk?
That's where your IP address is located, Shadow has leased an IP for you so you do not appear to be in France.
dark flare
PR4
west oracle
That's where your IP address is located, Shadow has leased an IP for you so you ...
oh right
vast wyvern
That way websites etc work the way you expect.
west oracle
Cheers love
dark flare
You're welcome ❤️ If you're not sure, let me know your zip code, that will give ...
PR4
vast wyvern
Don't worry, I got your message, I'm looking it up now 🙂
dark flare
Thank you
vast wyvern
Can you run this test and post the screenshot here? https://speedtest.frdun02.shadow.tech/
I believe this is your data center, but I'm not 100%. Just an estimate!
vast wyvern
Please run this on your local device, not in Shadow. Sorry for not clarifying that 🙂
dark flare
Ahh all good ahah
vast wyvern
Thank you so much! The latency is indeed really high as is the packet loss. The download speed is also low, but a low download speed can be manageable as long as the connection is stable. Can you tell me how you're connected to the internet? WiFi 2.4, 5? Ethernet? Satellite? 5G?
dark flare
Ethernet
vast wyvern
It looks like a 3G connection according to the screenshot. I found some information on it. (You can delete your first screenshot since it has your IP address if you want, thank you!)
dark flare
No worries
vast wyvern
Since the ISP is running over 3G, the Ethernet I'm afraid won't be enough to give you a stable connection. If your ISP offers 5G, you might have a better experience.
vast wyvern
Sorry your internet service provider. It looks like it's Hutchison 3G UK Limited: https://bgp.he.net/AS206067
Or maybe this is the provider THEY are using, I'm not sure. Either way, whoever you pay your internet bill to 😅
3G, 4G, and even 5G still share one common problem: They are connections that ping to a cell tower. Having to run through the airwaves, carrying that much data, is going to incur packet loss of some kind and especially latency.
Ultimately, cable, fiber etc is going to be the best experience.
west oracle
@vast wyvern is there a fix for switching to official version and it not loading at all?
vast wyvern
<@448576957118939138> is there a fix for switching to official version and it no...
Lots of people have been using this thread: https://discord.com/channels/460948857304383488/1188149047798792312
lime arrow
What an earth is going on, I am connected via an Ethernet and never had these is...
same here and this too
shadow can never catch a break
fair mist
Check the incident reports for more details, rather than assuming.
vast wyvern
same here and this too
Not everyone's issue is tied to the same problem, especially lag. This person is using 3G, it's not recommended for Shadow.
vast wyvern
even without ongoing incidents i still lag even with 5g ethernet lol
As above, 3G, 4G, and 5G still share one common problem: Airwaves.
But I will agree the incidents on top can make anyone uncertain.