#loading to infinite

22 messages · Page 1 of 1 (latest)

finite wraith
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When i launch shadow it says "switching to original" and its loading something, its been over 30 mins and its still 0%

prime verge
finite wraith
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i cant connect on browser

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its loading to infinite too

prime verge
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You'll need to contact support

finite wraith
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its weekend and after that is christmas... i loose almost one week for this

prime verge
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Reset your Shadow would be the other thing.

finite wraith
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how?

plain notchBOT
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You can reset your shadow via https://eu.shadow.tech/account/, on the Shadow PC tab > "Manage my subscription" Note: This doesn't clear additional storage and your Shadow PC should be shutdown before resetting.

prime verge
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Kinda nuclear option.. But there seems no other way for you to shutdown your shadow to get the update to succeed.. Try mobile though.

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Actually you see if can shutdown via Beta or Alpha app

plain notchBOT
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Access the alpha apps (and receive community support) in our #🅰┃alpha Discord channel.
Note You will need to get the appropriate (Alpha) role from #🔍┃roles to see the channel for Alpha..

Please note that there is no official support provided for alpha versions. The only source of community support for alpha is the #🅰┃alpha channel.

finite wraith
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Okk

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i'll try, if i reset my pc all the apps will be deleted, right?

prime verge
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Indeed

finite wraith
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But i will have the same control, right?

prime verge
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Not sure what you mean?

finite wraith
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Nvm, i got it

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I dont have many apps so its not a big deal

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I cant reset itttt, wtff

prime verge
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Ah yes.. It won't reset if it's not shutdown.