#my shadow won’t start I tried everything
10 messages · Page 1 of 1 (latest)
& I did everything listed here ⬇️
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The display safe mode button, upper right side of the launcher's help tab.
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A forced shutdown.
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The IPv4 option of the launcher.
Then contact support.
This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form
Just try to reboot your local computer once, before contacting support.
I rebooted my computer like 3-4 since I started this morning
I done tried contacting them but they telling me the same thing I done uninstall & reinstall shadow 2x
Don't uninstall / install the launcher. It has nothing to do with your issue.
It has been goin on for almost a week now
Just continue with support. You've done everything we can think of here.