#my shadow won’t start I tried everything

10 messages · Page 1 of 1 (latest)

lunar parcel
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Error code: L-104 (session_registered)

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& I did everything listed here ⬇️

  1. The display safe mode button, upper right side of the launcher's help tab.

  2. A forced shutdown.

  3. The IPv4 option of the launcher.

sterile jolt
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Then contact support.

storm obsidianBOT
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This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:

sterile jolt
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Just try to reboot your local computer once, before contacting support.

lunar parcel
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I done tried contacting them but they telling me the same thing I done uninstall & reinstall shadow 2x

sterile jolt
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Don't uninstall / install the launcher. It has nothing to do with your issue.

lunar parcel
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It has been goin on for almost a week now

sterile jolt
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Just continue with support. You've done everything we can think of here.