i linked my microsoft account for mail and stuff. now the pc asks me to provide microsoft login to | Shadow (ENG) | Page 1

grizzled wren Oct 15, 2023, 7:07 AM

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i linked my microsoft account for mail and stuff. now the pc asks me to provide microsoft login to access the shadow pc. but this popup does not load, thus i cannot login.

plain mauve Oct 15, 2023, 7:14 AM

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Never put personal info here.

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This isn't Shadow support, this is a community discord, everybody can see it.

grizzled wren Oct 15, 2023, 7:15 AM

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oh ok

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i submited a ticket through the site but i did not get a confirmation email, so i don't know if it went through

plain mauve Oct 15, 2023, 7:16 AM

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Did you check your spams ?

grizzled wren Oct 15, 2023, 7:16 AM

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forgot, yes it is in spam

plain mauve Oct 15, 2023, 7:16 AM

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Then you'll get an answer.

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Never saw this issue, tbh.

grizzled wren Oct 15, 2023, 7:17 AM

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how long can i expect to take this issue? can i do anything in meantime

plain mauve Oct 15, 2023, 7:17 AM

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Between a few hours to two days, I'd say.

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Try restarting the stream, alt tabbing, etc...

grizzled wren Oct 15, 2023, 7:18 AM

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since the issue was due to my microsoft account, i tried to remove the shadow pc from it through microsoft, could be important info 😅

grizzled wren Oct 15, 2023, 7:19 AM

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plain mauve Try restarting the stream, alt tabbing, etc...

i already did all of that

plain mauve Oct 15, 2023, 7:19 AM

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Got important info on Shadow ? If not, you could always reset it.

grizzled wren Oct 15, 2023, 7:20 AM

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not really got it yesterday and started with downloading games and stuff...

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so depends on how long support takes, i can always re-download the files and login again etc

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does support for this specific issue work on sundays?

#i linked my microsoft account for mail and stuff. now the pc asks me to provide microsoft login to