#shadow start up

2 messages · Page 1 of 1 (latest)

tame shore
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This has never happened ever in my 1 year of useing shadow. I started it up but once I’m able to see the screen it had a password and said mine expired but I’ve never had one. I feel robbed? Bc I canceled my subscription a week ago and should still be able to use it until the 26th

dry harnessBOT
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@tame shore Please see the following regarding Passwords and PINs:

Ready to go password Expired, Default Password and Workaround

If you used the Ready-To-Go setting when setting up your account, you may have an expired password notice approximately 1-3 months after activation. To resolve the issue leave the "Password" (first) field empty or blank, you'll be able to specify a new password or you can leave it blank.

Custom setup - PIN Code - Just a moment... screen

If you used the Custom setup and have a PIN code, you may encounter a "Just a moment..." screen. To resolve the issue, press ALT-TAB, select the PIN code screen from the Task Switcher and blindly type in your four digit pin, hit TAB, then confirm your four digit PIN, and hit ENTER.