#Can you upgrade/downgrade your Shadow PC hardware each month?

6 messages · Page 1 of 1 (latest)

north coral
#

For example, can I have a standard Shadow PC and upgrade to Power for a month when I need to run a large render and then downgrade again for average computing? And when you upgrade/downgrade is in ineffective on your save files and installed applications or do you start afresh with a blank copy of Windows?

deep dune
#

When you upgrade, you usually keep data.

There's no downgrade capabilities for now.
Means you have to cancel the Power sub then sub and start a new base Shadow. Means all data is lost.

north coral
#

Okay, thank you. Can you elaborate on "usually keep data"?

frosty ferry
#

Since most of the time, Base Shadow and Power Upgrade hardware are on the same datacenter ( apart Dallas ), when you upgrade, most of the time, you can keep your data

#

But
It's always reccomend to use Cloud storage, to save important data, because it happened that users, that changed the membership, they didn't keep their data.

#

There's no guarantee in this case. That's why AK, said usually.