#can someone explain this?

8 messages · Page 1 of 1 (latest)

obtuse cargo
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It uses your last renewal date, which was the 14th of each month.

So right now you're paying for half a month, give or take, and starting September 14th, the usual amount for a month.

royal laurel
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it's a prorate, you only pay for what you are using/used and only difference up to your next billing date

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haha

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it's charging you now 23,19£ for now to 14/09, then full price on your next billing 14/09/2023, so 32,99£ for a full month

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don't upgrade then, all good here, you only pay for the difference between offer here and up to your next billing cycle

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err yes, explain your usecase in full, you are trying to resubscribe ?

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ok got it, as your previous data must have been deleted, you have 2 options, contact support and explain your usecase (it's possible there's a bug here) or create a new account

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anyway you are true, in that usecase it's pretty confusing :)