not sure what to do. It was working fine before and was having issues with starfield with an insanely high memory usage and insane stuttering so tried to turn it off and now it won’t come back on
#Shadow loads to 75% then won’t open
plain bay
last crescent
not sure what to do. It was working fine before and was having issues with starf...
how long has this been going on for?
plain bay
how long has this been going on for?
over an hour now
support said factory reset might be my best bet but really don’t wanna have to redownload everything
last crescent
so it never boots stays on that screen with the shadow icon?
plain bay
yeah it never fully boots
last crescent
seems like it got curripued some how a reset is the only way to fix this issue shadow has gigabit to all of thair pcs so downloading wont take too long
plain bay
yeah I decided on the reset and support told me to retry in 40 mins to an hour. will update if this fixes it
last crescent
yep ssweet
plain bay
finally got things reset and redownloaded and it’s all working well
last crescent
wdondeful!
lost ridge
ivory basalt
warped pebble
I’m having this issue
It shows that it loads up but won’t allow me to access it. How do I fix something like this?
last crescent
It shows that it loads up but won’t allow me to access it. How do I fix somethin...
did you reset ur shadow via windows?
warped pebble
did you reset ur shadow via windows?
I reset both shadow and my pc, to see if that would make a difference
last crescent
I reset both shadow and my pc, to see if that would make a difference
did u reset shadow within windows with the "reset this pc"
warped pebble
did u reset shadow within windows with the "reset this pc"
Yes
That’s what it’s stuck on
last crescent
theres ya problam resetting shadow within the reset this pc will break the streaming please reset ur shadow via the website not though windows it self
warped pebble
How do I reset it via website?
last crescent
so head to the website goto my shadow then edit then reset shadow
warped pebble
so head to the website goto my shadow then edit then reset shadow
Got a picture of what that looks like because I’m at my account but don’t see what your talking about
last crescent
sure
warped pebble
Thanks!
last crescent
gunnad elte that since it has my name woops
warped pebble
Your fine
warped pebble
gunnad elte that since it has my name woops
How long does it go down for after the reset?
last crescent
im not too sure i think 30 to an hour
warped pebble
im not too sure i think 30 to an hour
I appreciate your help man!
last crescent
sweet as boss! next time just dont reset via the sahdow pc do it via website