how do I fix this | Shadow (ENG) | Page 1

dire onyx Aug 30, 2023, 9:37 PM

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What dose this mean it says it when I login on Mac

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@thick wind can you help me with this

thick wind Aug 30, 2023, 9:41 PM

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What happens when you try again in an incognito tab?

dire onyx Aug 30, 2023, 9:43 PM

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Let me try

dire onyx Aug 30, 2023, 9:48 PM

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thick wind What happens when you try again in an incognito tab?

Same thing

thick wind Aug 30, 2023, 9:48 PM

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that's odd

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what are you trying to log in to?

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just the website, or the app

dire onyx Aug 30, 2023, 9:49 PM

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App

thick wind Aug 30, 2023, 9:49 PM

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Did you try clearing your browser cache?

dire onyx Aug 30, 2023, 9:49 PM

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And I tried website both didn’t work

thick wind Aug 30, 2023, 9:49 PM

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ah

dire onyx Aug 30, 2023, 9:49 PM

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thick wind Did you try clearing your browser cache?

Doesn’t work

thick wind Aug 30, 2023, 9:50 PM

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hmm

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then i don't really know, as I haven't seen that issue before, and I'm not a mac user 😅

dire onyx Aug 30, 2023, 9:55 PM

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thick wind then i don't really know, as I haven't seen that issue before, and I'm not a mac...

who can help me?

thick wind Aug 30, 2023, 9:56 PM

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You could try reaching out to support

#how do I fix this