#Update failed

17 messages · Page 1 of 1 (latest)

nova smelt
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after a bit tried switching to the beta but it kept saying update failed, so i tried switching back to official and now they both say it, how to do get it to update to the beta version?

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oh nvm, i got it to switch, well that was easy

dense apex
quartz breach
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I am having problems with update can someone tell me if there are having same problem

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And it keeps shutting off as well

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??? I need help

real anchor
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i think you need to keep trying until its completed

quartz breach
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Okay but my shadow keeps stopping

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It starts and stops

quartz breach
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I tried again and it will run and then stop with in error msg

hidden island
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It always happens when I update it, just hit restart

dense apex
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I have had this issue for more than a week and a half. Restarting it and repairing just do not work

vale atlas
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Open a ticket with support.

dense apex
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oh i have😭 lol several times.

vale atlas
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Several? I assume via your account webpage, did you get automated email reply that the ticket opened?

dense apex
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Yes. I did. So finally what i had to do was go from the web shadow pc and reset it altogether