#The app says my subscription is no longer active

2 messages · Page 1 of 1 (latest)

cloud lagoon Jul 10, 2023, 9:13 PM

I went to get on and it says my subscriptions isn't active, and it directs you to your account page but on there it says it was paid for on June 30th, it should still be active less than a month later

signal kite Jul 10, 2023, 9:29 PM

Ok, what you can do, is contact support, and talk with them, why there's this problem.
Moderators and experts are only guys like you so, we can't do absolutely nothing regarding this. And it's also written on https://discord.com/channels/460948857304383488/1021501709752750190

"For billing problems contact directly Shadow support".