error l-105

[vast shell]

hi, how do i fix this? it was working just fine a few hours ago..then when i restarted my laptop it just started popping up...i tried everything even uninstalling it and reinstalling

ha, i logged out now its stopping me from logging back in

managed to get in

uninstalling again

reinstalling

[vast shell]

yeah so nothing im doing is working and its really making me upset lol

im trying on my phone and i keep getting "U-101" errors

i ended up resetting, which sucks but idk what else to do at this point..

[tropic spindle]

same been happening to me last 3 days

[vast shell]

sad i gotta spend so much on a system that messes up every now and again..i gotta get all the stuff i had back..photos and memories gone man..

[bleak nova]

It’s bad to hear that :(
I hope you saved them on the cloud…

[magic acorn]

Did you try get the Alpha role on #🔍┃roles and download the Alpha version of the app?

But I think it's better to contact support and send them also the diagnostic logs

[lunar apex]

This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:

• From your account page, click Support: https://eu.shadow.tech/account/
• If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form

[magic acorn]

@tropic spindle