#shadow sign in?

2 messages · Page 1 of 1 (latest)

sour harness
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On shadow, it is asking me to sign into my windows user but I do not know the password, is there any way to fix this without losing all my data? Also on Shadow.tech says my shadow will be disabled because I have not paid, yet shadow took money from my card. Like it says I’m signed out of my shadow windows user. I can send pictures if needed.

dire ironBOT
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@sour harness Please see the following regarding Passwords and PINs:

Ready to go password Expired, Default Password and Workaround

If you used the Ready-To-Go setting when setting up your account, you may have an expired password notice approximately 1-3 months after activation. To resolve the issue leave the "Password" (first) field empty or blank, you'll be able to specify a new password or you can leave it blank.

Custom setup - PIN Code - Just a moment... screen

If you used the Custom setup and have a PIN code, you may encounter a "Just a moment..." screen. To resolve the issue, press ALT-TAB, select the PIN code screen from the Task Switcher and blindly type in your four digit pin, hit TAB, then confirm your four digit PIN, and hit ENTER.