#Only part of the Shadow is showing on screen

17 messages · Page 1 of 1 (latest)

peak oasis
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How can I fix this?

amber jetty
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Erm. That's odd.

peak oasis
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Yea idk how to fix it

amber jetty
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Go back to the app launcher go to the help panel, enable display safe mode, see if that shows it properly then restart.

peak oasis
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Wont safe mode mess it up?

amber jetty
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It's a "Display" safe mode..

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Might solve the issue, might not.. But won't make it any worse.

peak oasis
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Oh I just did it

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Let's see

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Made it worse

amber jetty
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Oh?

peak oasis
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Made it smaller

amber jetty
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Okay its now just the correct resolution.. Just need the rest of it 😄

peak oasis
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Lmaooo

amber jetty
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Okay issue a shutdown via the launcher once says Shadow is off.. Restart your local machine, start shadow back up again, as long as 2-3 mins have passed.

If that doesn't fix it, open a ticket with support while you wait and see if someone else in the community knows how to fix it, isn't something I've seen before

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Only part of the Shadow is showing on screen