heady garnet
I had 3 days left on my shadow, i upgraded to the power upgrade but it still says it has 3 days left. It took money off of the card and gave me the power upgrade but dident renew the subscription
#Shadow dident renew, but took money off and gave me the upgrade.
worn trellisBOT
@heady garnet Please don't mass tag, unless an absolute emergency. Thanks.
This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form
pseudo plover
You need to contact support about anything Account/Billing related as per the Guidelines for posting for help
timber pike
Make a ticket with Shadow Support bro