#Product key

6 messages · Page 1 of 1 (latest)

hazy spoke
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I used to have a product key for shadow, I’ve only used shadow for almost a month and my key disappeared and I have to reactivate it?

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And I’m not even able to change my mic

gritty atlas
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So it says your shadow windows is not activated anymore or something? Changing your mic would be within the quick menu. Seems unrelated but who knows. Issue a shutdown of the shadow windows, leave it for 10mins and try again if issues persist open a ticket with support.

hazy spoke
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I have shut my computer down multiple of times so I will probably just will contact support, also sorry for replying to you in general

gritty atlas
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When you say shutdown you mean the shadow machine yes? And did you leave it for at least 10 mins?

hazy spoke
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I’ve left it off for a day