Shadow isn’t starting? I click Start and after about 30 seconds it just says “Shadow is off”?? | Shadow (ENG) | Page 1

dim tinsel Mar 28, 2023, 9:56 PM

#

Nothing else is shown. No errors. I have internet via Ethernet.

ivory scroll Mar 29, 2023, 4:20 AM

#

Shut down Shadow PC, go to the launcher settings and disconnect Shadow there. If it doesn't work, uninstall an re-install the app. If that doesn't work neither, tur off your wi-fi/disconnect your ethernet and reconnect. After any of this steps, reboot your local pc and try to open Shadow

warm thorn Mar 29, 2023, 5:37 AM

#

Contact directly Shadow support with this issue.

elfin wyvernBOT Mar 29, 2023, 5:37 AM

#

This is a community-based Discord where other members of the community may be able to assist with your issues in #1021479747823337522, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:

From your account page, click Support: https://eu.shadow.tech/account/
If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form

#Shadow isn’t starting? I click Start and after about 30 seconds it just says “Shadow is off”??