#Techinal Issues
zealous spruce
No link to that.
drowsy timber
zealous spruce
Seems your server is rebooting. Probably an emergency reboot.
If you have the same issue / error code in 1h, contact support.
zealous spruce
As I said, if it's not over in 1h, contact support.
drowsy timber
can you send me the link for support
gloomy ledgeBOT
From Ak
This is a community-based Discord where other members of the community may be able to assist with your issues in #help-and-questions-archive, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://shdw.me/HC-B2C-Support_Form
drowsy timber
Still isn't working and i tried to contact support but it keeps sending me to the same page over and over again
zealous spruce
There a form directly in the support tab of the user panel.
Use it.
Wait for an answer by mail.
drowsy timber
can you check to see if it's done rebooting
zealous spruce
I'm a user, a client.