Can't resubscribe because its loading forever, its not my connection
#shadow shop infinite loading
candid osprey
raw robin
Can't resubscribe because its loading forever, its not my connection
What country?
candid osprey
Every actually, tried with different account and can't even pick database, its just loading shop page
raw robin
I'm asking, what country are you in?
candid osprey
Poland, but since when does it matter? I barely lost my subscription few days ago and everything worked fine
Did something changed?
raw robin
Because they added Cloudflare to those pages, and there's been some false triggers for users that are edge cases as far as IP origination goes.
candid osprey
What would you suggest then?
raw robin
Poland isn't an edge case though. https://www.google.com/maps/d/u/0/viewer?mid=1DPjNeAHDSJIo_b86RCVBBHu6Q84N7klb&ll=50.63209538006453%2C10.596909426780673&z=5
candid osprey
Okay, thank you for answer, i will check on it later, maybe its just temporary issue for me
shut bladeBOT
From Gerald
This is a community-based Discord where other members of the community may be able to assist with your issues in #help-and-questions-archive, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://help.shadow.tech/hc/en-gb/articles/360018626660-Support-Request-Form