serverchange | Shadow (ENG) | Page 1

grim tiger Feb 6, 2023, 4:39 AM

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I am currently located on the portland server and I would like to be on the Dallas Texas server, can it be changed?

south jolt Feb 6, 2023, 4:42 AM

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It's based on ZIP code when the account was created.

grim tiger Feb 6, 2023, 4:46 AM

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What happens is that I am wrong in the zip code, and if I would like to know if it could be changed

south jolt Feb 6, 2023, 4:47 AM

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You can see if support will make that change for you. If not, you'll have to cancel your current subscription and make a new account with the correct ZIP.

craggy hollowBOT Feb 6, 2023, 4:47 AM

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From Gerald
This is a community-based Discord where other members of the community may be able to assist with your issues in #help-and-questions-archive, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:

From your account page, click Support: https://eu.shadow.tech/account/
If you are unable to access your account page, use the Help Desk: https://help.shadow.tech/hc/en-gb/articles/360018626660-Support-Request-Form

Shadow - Support (EN)

Support Request Form

#serverchange