#Shadow wont start

30 messages · Page 1 of 1 (latest)

magic grotto
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I tried every method there is. I turned it off for 30 minutes I also switched to beta. Turned off windows updates ANNND Restarted my pc... Now I basically tried everything and I'm just stuck at this point

hollow osprey
magic grotto
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i just tried that

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still wont work

hollow osprey
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Post a screenshot of the pic you get when you click on the "start now button".

magic grotto
hollow osprey
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Please.

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The screenshot.

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When you click on start now.

magic grotto
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Sometimes this error comes up when I boot it up

hollow osprey
# magic grotto

There. I need you to click on start now exactly at this moment.

magic grotto
magic grotto
hollow osprey
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Contact support, from your user panel.

magic grotto
hollow osprey
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This is the old website.

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What are you doing here ?

magic grotto
magic grotto
hollow osprey
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Windows 11 on your local computer ? No link.

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Same for GeForce anything on your computer. You don't have to have a Nvidia GPU to run Shadow.

magic grotto
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I'm having a different problem now. I was told by support to factory reset my shadow and that's what I was trying to do. Now it just says "There was an error when trying to reset your PC, please try again later or contact support."

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Is there any way to fix this or should I just contact shadow support again?

hollow osprey
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Try to shut your shadow down, before launching the factory reset.
Use the shutdown button on the upper right of the launcher's help tab and wait at least 10 minutes.

magic grotto
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Thank you so much. I did that and its now working

magic grotto
languid oriole
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how do i launch factory reset im having the EXACT same issue

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NVM