Really confused and need help | Shadow (ENG) | Page 1

quasi oracle Jan 27, 2023, 4:19 AM

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Would anyone know why I can't manually update my payment for my monthly subscription to SHADOW, cause I missed the last payment due to no money in my acc at that time, and I'm trying to update it now but I can't

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<@&461296337149755412> <@&461296904731492362>

wary sentinelBOT Jan 27, 2023, 4:26 AM

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@quasi oracle Please don't mass tag, unless an absolute emergency. Thanks.

quasi oracle Jan 27, 2023, 4:38 AM

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Really confused and need help

shell sierra Jan 27, 2023, 4:42 AM

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wow

wary sentinelBOT Jan 27, 2023, 4:42 AM

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From CatOfSachse
This is a community-based Discord where other members of the community may be able to assist with your issues in #help-and-questions-archive, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:

From your account page, click Support: https://eu.shadow.tech/account/
If you are unable to access your account page, use the Help Desk: https://help.shadow.tech/hc/en-gb/articles/360018626660-Support-Request-Form

Shadow - Support (EN)

Support Request Form

empty patio Jan 27, 2023, 4:42 AM

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You need to talk to support

quasi oracle Jan 27, 2023, 4:43 AM

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I’ve tried, but all I keep getting is messages from the bot that don’t help answer my question not update my payment

#Really confused and need help