knotty meteor
Hello,
I want to log in to my shadow account, but I get an error message. I want to make a change to my account, but I can't log in. Unfortunately I can't reach support because of this, so I took the liberty of contacting you. What is the problem?
I can access my computer, but I can't access the account manager.
Thank you very much in advance for your answers!
Richard
wheat salmon
As it says, it's in Maintenance, means it's Migrating to the new system. Depending on how long it's been doing this either it's stuck, in the process (you'd have an email) or finished and you got an email in spam about resetting password. The link that would be in that email is https://auth.eu.shadow.tech/recovery if you don't receive an email to reset and then to log into - https://eu.shadow.tech/account/ - You will need to contact support via this - https://help.shadow.tech/hc/en-gb/articles/360018626660-Support-Request-Form