#I paid but there’s no invoice and it still says I need to pay to use shadow
9 messages · Page 1 of 1 (latest)
Im having the same problem
So pissed rn
Yeah me too, I got charged like 3 times for shadow power.
Discord cannot assist with payment issues. You will need to contact Shadow Support.
From CatOfSachse
This is a community-based Discord where other members of the community may be able to assist with your issues in #help-and-questions-archive, however please be aware that most folks here aren't Shadow Employees, and although Shadow employees do occasionally interact here, this isn't an official support channel.
Therefore if the troubleshooting provided here does not resolve your issue, or to leave feedback directly to Shadow, you will need to contact Shadow Support:
- From your account page, click Support: https://eu.shadow.tech/account/
- If you are unable to access your account page, use the Help Desk: https://help.shadow.tech/hc/en-gb/articles/360018626660-Support-Request-Form
Ive already sent 2 emails
Then wait.
Im very impatient, and really needed the extra money.