Your PC is in the cloud | Shadow (ENG) | Page 1

bold verge Oct 20, 2022, 11:00 PM

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Hello there, all.

Ive been trying all week to find a solution to my start up issue, and that's led me here. You guys are basically my last shot before i cancel my subscription entirely. Whenever i click the Shadow icon on my desktop, all it does is take me to a window that condescendingly says "your new pc is in the cloud." no it isnt. my new PC is nowhere to be found. Clicking the buttons either does nothing or else takes me to sign in on a web page...which does not let me access my VM in any way.

I have tried just about every solution the support team has thrown at me and nothing has worked. I ask now, on bended knee, for community assistance. Im willing to try just about anything to get it back up and running again short of clearing my entire computer out. I dont WANT to cancel my sub, but i cant afford to just throw 30$ away every month. If anyone has ANY ideas, please assist.

Respectfully

Lerpul

craggy vapor Oct 20, 2022, 11:19 PM

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make sure your PC is time synchronized automatically in windows settings, that you are not using McAfee

bold verge Oct 20, 2022, 11:27 PM

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Like this? (Working on security now)

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Additionally: i havent changed anything about my security settings...well, ever. Why would it stop working now?

sharp river Oct 20, 2022, 11:34 PM

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Because recently McAfee has started blocking Shadow traffic for some reason.

bold verge Oct 20, 2022, 11:34 PM

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Interesting. Attempting as we speak!

bold verge Oct 21, 2022, 12:03 AM

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sigh

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obliterated everything mcafee related from my machine

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still doesnt work

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any other ideas?

bold verge Oct 21, 2022, 1:17 AM

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hey!

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all i had to do was log in again

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thanks you guys! problem solved!

#Your PC is in the cloud