#Cant load in shadow with error code L-104

6 messages · Page 1 of 1 (latest)

inland steeple
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Force shutdown doesn't seems helping

simple prism
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Did you wait once it said Shadow is off?

inland steeple
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ya tried many times already

simple prism
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Closed the app after a shutdown then wait a few mins before re-opening ?

inland steeple
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did that too as well as disabling the h.265

simple prism
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You will need to open a ticket with support then.. For now shutdown, once says Shadow is off, close app and wait 15 mins before opening again.