Hello | Shadow (ENG) | Page 1

silver briar Oct 14, 2022, 3:17 PM

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my friend can't login in his app , is his first time buing it

silver briar Oct 14, 2022, 3:36 PM

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he log in and nothing happen

scenic yoke Oct 14, 2022, 3:45 PM

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Make sure he has the correct time/date (or try set time automatically) on their device

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It happened to me when I changed the time on my laptop

silver briar Oct 14, 2022, 3:56 PM

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okey

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umm? this is not wrong?

mild ocean Oct 14, 2022, 4:02 PM

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Common error.

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The invoice date anyways.

silver briar Oct 14, 2022, 7:56 PM

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dosen't work for him

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it stays stuck on the login account with the web thing -_-

mild ocean Oct 14, 2022, 8:03 PM

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They will need to open a ticket with support.

wooden minnow Oct 14, 2022, 8:06 PM

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are they using mcafee

mild ocean Oct 14, 2022, 8:06 PM

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Or that

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Really needs to be on Known Issues 😄

silver briar Oct 14, 2022, 8:08 PM

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no he just reinstall the windows and still dosen't open ...

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is stuck in this

mild ocean Oct 14, 2022, 8:09 PM

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#🔧┃known-issues message Try the steps here.

silver briar Oct 14, 2022, 8:18 PM

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fixed

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thx !! we are trying for hours

mild ocean Oct 14, 2022, 8:18 PM

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Which was the fix?

#Hello