#Steam Deck F10

1 messages · Page 1 of 1 (latest)

shy raft
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It sounds like it could be related to a network drop? Does it work again when forgetting and reconnecting to the network? Could also try restarting the app itself

torn tulip
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Hey Jonathan, app has been restarted and is still an issue. I'll try reconnecting to the network.

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That did not work. I tried bringing it up and it still is unresponsive. I figured out I can navigate the steam overlay to force close the bug reporter window without quitting the game, though

The last time this happened, I tried to submit a bug in the Charon shop before Chronos. I ended up quitting the game from the steam overlay and came back to find my run completely reset.

shy raft
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Not sure what's going on there, will have to take a closer look. Would you be able to gather the following logs and send them to support@supergiantgames.com?

The logs are found at the following locations:
/home/deck/.steam/logs/console_log.txt
Desktop Mode/Dolphin/Hades II/Hades II.log

torn tulip
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Sure thing - anything you want me to put in the subject line?

shy raft
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Steam Deck F10 Logs works

torn tulip
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Hey - sorry for the delay on this. I'm having a heck of a time finding the second file on my deck

shy raft
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No problem. Maybe the full file path will do better: /home/deck/.steam/steam/steamapps/compatdata/1145350/pfx/drive_c/users/steamuser/Saved Games/Hades II/Hades II.log

torn tulip
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bingo!

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thank you, I'm an inexperienced linux and steamdeck user

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I'll get that sent over

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and sent! Thanks for reaching out, let me know if you need anything else

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and of course, thanks for Hades II. Really enjoying it 🙂

shy raft
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Great, I will get this to our Deck engineer

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Glad to hear it! Please continue to enjoy

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Hmm I am not seeing it in email or in our bug database

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Ah there it is

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took a moment

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Did you have a steam controller connected?