#Steam Deck Error

1 messages · Page 1 of 1 (latest)

indigo flame
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Hey OminousBeast, can we try a full power cycle now that you've updated the software? Full shut down as opposed to a restart.

manic berry
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Absolutely. One moment.

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Let's try again.

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Still no change

rn_image_picker_lib_temp_ff610c1e-435a-4636-8b55-ee8b54f9d07d.jpg
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For clarity- Error occurs when I select Hades 2 from the SteamOS main menu to boot.

indigo flame
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Hmm, how about verifying the integrity of the game files?

manic berry
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Great idea- doing that now.

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All 20764 files successfully validated, let's try to boot the game again.

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Ope, still a no-go

indigo flame
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Very odd. What happens when you tap Refresh in that message?

Another thing to try would be to remove then reinsert the SD card (if the game is installed on one).

Otherwise, we can look into your logs if you can send them over to support@supergiantgames.com. The logs can be found at:

/home/deck/.steam/logs/console_log.txt
Dolphin/Hades II/Hades II.log

manic berry
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Refreshing allows me to go back to the main menu of SteamOs. Messing around a little more with the issue- This appears to be happening with any title in my library, so good news on your end is this doesn't seem to be related to Hades 2.

indigo flame
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Hmmm

manic berry
indigo flame
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Still, sorry about that

manic berry
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I found someone having a similar issue on the SteamDeck reddit forums. Looks like a wonky update on Valve's end.

indigo flame
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Okay, looks like a possible workaround would be switching the proton version

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Hades II should work on 8 or higher, and experimental

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If the game does not launch, we recommend forcing Hades II to run under a designated Proton version:

  • Press the Steam button and navigate to Settings > Properties > Compatibility
  • Check 'Force the use of a specific Steam Play compatibility tool'
  • Select Proton 8.0-5 (or the latest that comes with the Steam client)
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When you switch proton versions it will probably add it to a download queue. Then you'll have to wait a few moments for that to download and install

manic berry
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Good news- I switched over to Desktop Mode, and the game boots and loads without issue.

indigo flame
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That's a nice workaround. I'll have to remember that one

manic berry
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It's a good way I've found to troubleshoot some peskier games that aren't verified on the Steam Deck yet. Some users online are saying this particular error might be due to Decky Loader / the custom plugin launcher for the Steam Deck.

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If other users face this issue, the solution others have figured out is to 1.) Just wait for Valve to iron out the bugs, or 2.) Remove Decky plugins providing errors (they'll show up on the bottom right side of the screen) until the display error stops appearing.

indigo flame
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Noted. Thank you!

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Enjoy!

manic berry
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I will, it's my first time playing the Early Access! I'm super excited- thanks for your time and support!!

spiral kelp
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Hey, seeing this late. I've seen an error like this once on my Deck and it was also related to Decky loader. For what it's worth, I try to stay on the stable channel (both in Decky and at the Steam layer). Hope this helps

manic berry