#h1-tech-support | Supergiant Games | Page 39

neat coral Nov 4, 2020, 12:24 AM

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hey im a little new does anyone know why my death defiance's all disappeared when i started my run?

stray elm Nov 4, 2020, 12:26 AM

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@neat coral could you elaborate a bit?

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@rough wagon if you're on PC, could you report that in-game with f10 ?

neat coral Nov 4, 2020, 12:30 AM

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when i started my run i had the skelly death defiance addition along with the two you get from the mirror but when i spawned in none of the tokens showed up above my health bar except for the skelly one

stray elm Nov 4, 2020, 12:34 AM

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huh...what platform are you on?

rough wagon Nov 4, 2020, 12:36 AM

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yep, already have mate

neat coral Nov 4, 2020, 12:36 AM

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im on PC

rough wagon Nov 4, 2020, 12:36 AM

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when you say "spawned in" you mean a new run right?

neat coral Nov 4, 2020, 12:36 AM

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yes

rough wagon Nov 4, 2020, 12:36 AM

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i don't think they appear in the house of hades

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ah

worthy tartan Nov 4, 2020, 12:39 AM

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Hi guys

stray elm Nov 4, 2020, 12:39 AM

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alright--could you report that in-game, @neat coral ?

worthy tartan Nov 4, 2020, 12:39 AM

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its like 10 run in not seeing Artemis at all

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and she disappeared from the fates too

stray elm Nov 4, 2020, 12:40 AM

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was she on the fated list before?

worthy tartan Nov 4, 2020, 12:40 AM

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yes

stray elm Nov 4, 2020, 12:40 AM

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what platform are you on?

worthy tartan Nov 4, 2020, 12:40 AM

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PC

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after the first time i killed Hades she disappeared i think

neat coral Nov 4, 2020, 12:41 AM

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yep i did thank you for the help

stray elm Nov 4, 2020, 12:42 AM

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and just to make sure, you've scrolled through the whole fated list?

worthy tartan Nov 4, 2020, 12:42 AM

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yep

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checked done and to do

stray elm Nov 4, 2020, 12:43 AM

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Alright...I'm not sure what could be causing that--could you hit f10 in-game, ideally while looking at where she should be on the Fated List? Feel free to include your discord tag (or other form of ID) so that the devs can follow-up with you if need be

worthy tartan Nov 4, 2020, 12:43 AM

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okay thanks

hardy vortex Nov 4, 2020, 2:02 AM

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am i the only one who noticed the font is different on the word "encounter" here or am i imagining it?

📎 unknown.png

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on the bottom well of charon item

stray elm Nov 4, 2020, 2:05 AM

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@hardy vortex that is a known bug that pops up inconsistently, if you're on PC you can report it with f10 . If not (or even if you are), thanks for reporting here!

hardy vortex Nov 4, 2020, 2:06 AM

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oh awesome i didnt know F10 would let me report bugs

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thanks

stray elm Nov 4, 2020, 2:08 AM

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sure thing ^.^

frosty tiger Nov 4, 2020, 4:46 AM

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when i play using vulkan the screen flashes grey like old crts for some reason

stray elm Nov 4, 2020, 4:46 AM

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does it work fine with one of the other modes @frosty tiger ?

frosty tiger Nov 4, 2020, 4:46 AM

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yes

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its just weird

stray elm Nov 4, 2020, 4:47 AM

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If you'd like, you could send in a bug-report, but that sounds alright. Vulkan isn't intended to work with all setups, but just to be another option

tranquil badger Nov 4, 2020, 6:11 AM

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@crude acorn As far as I can tell, they seem to be fully supported. I've used it on games like Enter the Gungeon, Hyper Light Drifter, and Katana Zero. Unfortunately, this is my first time using it with epic games (all the other times were with steam) so I don't know if epic games recognizes it in a way that steam doesn't.

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This sucks because it pretty much makes the game unplayable for me.

iron gulch Nov 4, 2020, 6:23 AM

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Not entirely sure what causes this, but it usually happens after entering and leaving Zag's room

📎 El9XsYRU8AY3-32.png

stray elm Nov 4, 2020, 6:25 AM

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@iron gulch if you're on PC, could you report that in-game with f10 ?

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@tranquil badger did you use Steam's Big Picture Mode for those games?

tranquil badger Nov 4, 2020, 6:26 AM

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Not really. Only once or twice probably

stray elm Nov 4, 2020, 6:26 AM

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alright. What controller is it?

tranquil badger Nov 4, 2020, 6:26 AM

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Power A wired controller for the Nintendo Switch

stray elm Nov 4, 2020, 6:28 AM

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could you try updating the driver for the controller, if you haven't already?

tranquil badger Nov 4, 2020, 6:28 AM

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As far as I can tell it just works when plugging it in. I’m not even sure where to find drivers.

stray elm Nov 4, 2020, 6:29 AM

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the windows Device Manager

tranquil badger Nov 4, 2020, 6:47 AM

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When I go to the device properties page it says "no driver files are required or have been loaded for this device"

stray elm Nov 4, 2020, 6:51 AM

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alright...and you said you've tried the launch options, correct?

tranquil badger Nov 4, 2020, 6:51 AM

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yup

iron gulch Nov 4, 2020, 6:53 AM

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@stray elm sadly, I'm not on PC, I'm on switch, sorry for forgetting to include that

stray elm Nov 4, 2020, 6:54 AM

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No worries, Quothe--thanks for reporting it here!

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then I'm not sure, JQ, sorry

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One of the devs might have another idea when they drop back in

tranquil badger Nov 4, 2020, 6:56 AM

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ok, thanks for trying!

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Is there a way I can maybe exchange my epic games copy of the game for a steam copy?

stray elm Nov 4, 2020, 6:58 AM

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Not that I know of, though Epic may have a refund feature?

tranquil badger Nov 4, 2020, 6:59 AM

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alright, thanks. Can I ask one of the devs later to see if they have a solution?

stray elm Nov 4, 2020, 7:00 AM

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I don't see why not--they're in Pacific Time, if that helps (for knowing when they'd be online)

tranquil badger Nov 4, 2020, 7:01 AM

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ok, I'll ping one of them when I can. Thanks again for the help!

crude acorn Nov 4, 2020, 10:47 AM

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@tranquil badger maybe you could try adding the Epic version of the game to Steam and launch through Steam: https://www.reddit.com/r/EpicGamesPC/comments/ekx6c7/can_games_from_epic_be_played_with_a_controller/
Steam tends to handle a lot of controllers better than other launchers

r/EpicGamesPC - Can games from Epic be played with a controller?

9 votes and 17 comments so far on Reddit

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or even this maybe: https://www.reddit.com/r/EpicGamesPC/comments/j48q8a/how_do_i_make_my_wired_switch_controller_work_on/

r/EpicGamesPC - How do I make my Wired Switch Controller work on th...

4 votes and 4 comments so far on Reddit

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and, just to check one more thing, you mentioned trying with and without game startup options: /UseNativeGaInput=true /UseNativeGaInputNoControllers=false?

quick meteor Nov 4, 2020, 1:23 PM

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Do the launch options offered in #h1-tech-fixes work on the Vulkan renderer for the Epic version of the game? If so, how do I use them? Can they just be added to path in a shortcut to the game executable?

crude acorn Nov 4, 2020, 3:18 PM

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@quick meteor yes, that would work

quick meteor Nov 4, 2020, 3:20 PM

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Just so I'm totally clear then, my shortcut Target should look like this? --- "C:\Program Files\Epic Games\Hades\x64Vk\Hades.exe" /UseSwapEffectDiscard=true

wraith bear Nov 4, 2020, 3:36 PM

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Hi! Is this the right place to report a potential bug on the switch?

sharp narwhal Nov 4, 2020, 3:48 PM

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Sure, what's the issue?

rain cradle Nov 4, 2020, 4:02 PM

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I do not think that arguments from directx Renderer are working with Vulkan Renderer

quick meteor Nov 4, 2020, 4:16 PM

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@rain cradle This is one thing I was wondering. The Vulkan version runs better on my computer but causes black screen hangups. I've looked through #h1-tech-fixes and the arguments seem to be the best troubleshooting steps but I don't even know if they're doing anything when I try them on Vulkan.

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I've F10ed a hangup / crash but I don't know how helpful it is to SGG

tranquil badger Nov 4, 2020, 4:21 PM

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@crude acorn Yes I'm using the launch options and I'll try adding it to steam. Thanks

crude acorn Nov 4, 2020, 4:24 PM

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@quick meteor @rain cradle that's right, generally launch options will work, but most of the render ones will not (UseSwapEffectDiscard will not work)

stray elm Nov 4, 2020, 4:27 PM

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@quick meteor launch options are set from the game launcher, there are instructions in #h1-tech-fixes . They are not file path commands

quick meteor Nov 4, 2020, 4:34 PM

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Ok! Thanks for the help, everyone. Launching from the Epic launcher on the DX version with the /UseSwapEffect switch appears to make a big difference in framerate!

stray elm Nov 4, 2020, 4:35 PM

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Awesome!

quick meteor Nov 4, 2020, 4:36 PM

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Just out of curiosity, what does that actually do? Is it just disabling some in-game effect that impacts performance?

stray elm Nov 4, 2020, 4:41 PM

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Best guess, without any knowledge of the internal workings of the engine, is that it might unload certain assets when they're not being used? Again, just guessing.

I'm guessing that it's not disabling something, purely because it's setting something to true

quick meteor Nov 4, 2020, 4:42 PM

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Well... that makes sense, haha.

dark hare Nov 4, 2020, 5:06 PM

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So... I'll say in advance I'm not 100% sure this is a bug, and I apologize if I'm bothering tech support for no reason. Here's what happened:

A good while back, Hypnos and Dusa had a conversation about the line of shades.
I bought the tomb upgrade for the floor.
During one visit to the House a few runs later, Thanatos randomly told Hypnos he was doing good work. They'd only had one discussion before about Hypnos wanting to spend more time with him.
Since then (80+ runs later), there's been zero progress with Hypnos: no story, no unique conversations outside who killed me, just one subplot between him and Nyx about his independence.

I don't know if this is a "keep playing" situation or a legit bug; Thanatos has been back to the House plenty of times since, but it's always dialogue about Sisyphus or Persephone or literally anyone besides Hypnos. Meanwhile I've formed bonds with every other keepsake owner in the game.

stray elm Nov 4, 2020, 5:17 PM

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@dark hare Hypnos' story involves a few dialogues between him and Thanatos. If that dialogue from Thanatos is story-related (he has an ❕ above his head), then that means that other plot elements are taking priority over Hypnos', most likely.

From personal experience, Hypnos was by far one of the last bonds to forge, unfortunately, so it may just be a keep playing :S

If you're on PC, you could send in a bug report in-game and include your discord tag, and one of the devs could take a look when they get the chance.

quick meteor Nov 4, 2020, 5:22 PM

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I have 100+ runs and still don't have Hypnos' bond. Doesn't seem like a bug, just lots of other stuff that takes priority over it. It relies on seeing Than in a run, and relies on Than not having other prioritized conversations with you or other characters after that run where you saw him. From my memory besides Zag he can also talk to Hades, Nyx, [REDACTED], and Meg. Maybe others, even.

crude acorn Nov 4, 2020, 5:53 PM

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Just out of curiosity, what does that actually do? Is it just disabling some in-game effect that impacts performance?
@quick meteor if you want to get into it, here is some info on the various swap effects 😄 https://docs.microsoft.com/en-us/windows/win32/api/dxgi/ne-dxgi-dxgi_swap_effect

terse sedge Nov 4, 2020, 5:55 PM

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Okay so I’m playing the game and it isn’t letting me use my companion shady. Any fixes?

stray elm Nov 4, 2020, 5:56 PM

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@terse sedge what platform, and what happens when you try to use it?

terse sedge Nov 4, 2020, 5:56 PM

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On Computer and it says summon unavailable

stray elm Nov 4, 2020, 5:57 PM

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have you used it yet during this run?

terse sedge Nov 4, 2020, 5:57 PM

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I recall using it once I’m pretty sure

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It was in a random room in Elysium

stray elm Nov 4, 2020, 5:57 PM

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It has limited uses per run

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So that may be it

terse sedge Nov 4, 2020, 5:57 PM

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Nope

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I got 5 uses

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I’ve got 4 rn

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And I went to hydra fight

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And it didn’t work

stray elm Nov 4, 2020, 5:58 PM

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alright...could you f10 that? And then I suppose try restarting the game (don't need to hard close, just clear and save/quit)

terse sedge Nov 4, 2020, 5:59 PM

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Okay well I’m in the Hades fight so I can’t I can send you a video of it not working if you want?

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And yeah I’ll F10 it

stray elm Nov 4, 2020, 6:00 PM

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if you can get a video, sure

rough wagon Nov 4, 2020, 6:03 PM

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i think i just found a little bug that can be abused

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you can special and dash with the stygian sword and it can still register the damage and the effect

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the animation kinda gets cancelled

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has this been reported?

stray elm Nov 4, 2020, 6:05 PM

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that's not a bug, afaik

rough wagon Nov 4, 2020, 6:05 PM

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it doesn't seem intentional to me, is all

cerulean gust Nov 4, 2020, 6:05 PM

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pretty sure it's a feature that allows sword to be good

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and not just a liability

stray elm Nov 4, 2020, 6:08 PM

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whether or not it was initially intentional, it's been brought up a few times before, and it seems balanced

rough wagon Nov 4, 2020, 6:10 PM

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oke

stray elm Nov 4, 2020, 6:10 PM

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Thanks for checking in though friendly

rough wagon Nov 4, 2020, 6:13 PM

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:]

modern nimbus Nov 4, 2020, 7:25 PM

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Talking of... Cancelled animations on Stygius? Last week I reported a weird interaction on a video that the recent Dash Nova and Aspect of Arthur combo had, sometimes Zagreus did weird immediate flicks with no animation, teleporting over the room after using Special. Today I had a chance to do a full run with Dash Nova (last time I got it before the last encounter), and I noticed that flicks happened only in narrow rooms, or rooms with multiple small obstacles -- Erebus, Styx corridors and on the last boss. No teleporting on any other encounters.

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It kinda felt like a wrong pathfinding interaction with obstacles, but with a low amount of runs I can't be completely sure on that conclusion

stray elm Nov 4, 2020, 7:31 PM

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did you get any video of the most recent run, @modern nimbus ?

modern nimbus Nov 4, 2020, 7:36 PM

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Unfortunately not, I only have a video of the last boss that I sent several days ago with around 5 bug occurrences, should have recorded today too but felt too greedy stopping my win streak on high heat, lol. Don't record videos on my CPU, doing it on GPU increases input lag, didn't want to risk and flicks didn't happen between Erebus encounter on Tartarus until the very last rooms.

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https://www.youtube.com/watch?v=JocDPkSTY0M I can link that video here if it would be convenient

YouTube

thisbrewfest

Hades, Aspect of Arthur with possible Dash Nova teleporting bug

Decided to record my first try on Extreme Measures 4, got a weird interaction with Zagreus flicking over the room without any animation with it.

Can't possibly confirm wheter it's definitely the recently reworked Dash Nova behavior with Aspect of Arthur, I just got the upgrad...

▶ Play video

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Timestamps in description

stray elm Nov 4, 2020, 7:38 PM

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Ooh, yeah I see those. Thanks for reporting!

modern nimbus Nov 4, 2020, 7:41 PM

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Glad to help!

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And by no occurrences on any other rooms/encounters I also mean the Charon battle, no jumps there too. In case that would be helpful.

winter idol Nov 4, 2020, 7:53 PM

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not a bug or tech support but a feelbad moment - had chaos boon with active downside of not earn obol - between layers and purged a duo boon but got 0 obol

valid shale Nov 4, 2020, 7:57 PM

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Hi! I'm having a problem. I've been playing the game for a few hours, then quit, and now I want to continue but my save is gone. I looked in the Hades folder in the documents, but i could only find a file "profile1.sjson" and an "activeprofile" none of them end with .sav

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i dont know my way around this stuff, is my save somehow gone?

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Game didnt crash on me or anything. I just quit in a normal way and now the save slots are empty

stray elm Nov 4, 2020, 8:04 PM

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when you say normal way, what did you do? (Just to be clear ^.^) @valid shale

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Also--are you on Steam or Epic?

valid shale Nov 4, 2020, 8:07 PM

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I died after a run and just quit from the main menu. Steam

stray elm Nov 4, 2020, 8:07 PM

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do you know if you had steam cloud saves enabled?

valid shale Nov 4, 2020, 8:09 PM

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yes i did

stray elm Nov 4, 2020, 8:10 PM

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alright. You can check those here: https://store.steampowered.com/account/remotestorageapp/?appid=1145360

If your Saved Games folder doesn't have any save files, I'm not sure what could've happened to them.

Was this your first time playing the game?

valid shale Nov 4, 2020, 8:12 PM

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yeah im not sure whats going on either.... yeah it was my first time :/

open swan Nov 4, 2020, 8:14 PM

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Sorry in advance for dropping during a discussion and a "game isn't running on a non supported system"/linux question, game is crashing instantly on Proton 5.10 - sent the crash log through the launcher, but gonna drop it here in hopes it's a known problem which might have a solution
Have tried everything in the tech-fixes list but no buneo

Version: Release 36645
Renderer: Dx11 uninitialized
OS: Microsoft Windows NT 10.0.17763.0
RAM: 9806
Cores: 8
64-bit: True
Region: en-US


FATAL EXCEPTION at 0x000000007B010E0E
(null)
Code: 0x20474343

ExceptionStack Trace:
 at EntryPoint (0x000000007b037fe0)
 at 0x000000007b661cdf
 at EntryPoint (0x000000007bc6bf80)
 at EntryPoint (0x000000007bc6bf80)
 at EntryPoint (0x000000007bc6bf80)
 at EntryPoint (0x000000007b037fe0)
 at EntryPoint (0x00000000043e1350)
 at EntryPoint (0x00000000043e1350)
 at EntryPoint (0x00000000043e1350)
 at EntryPoint (0x00000000043e1350)
 at EntryPoint (0x00000000043e1350)
 at EntryPoint (0x00000000043e1350)
 at EntryPoint (0x00000000043e1350)
 at AddDevice (0x0000000000aaeee0)
 at initRenderer (0x0000000000ab03f0)
 at sgg::ForgeRenderer::InitForgeRenederer (0x00000000009adf60)
 at sgg::HadesMainApp::Init (0x0000000000af8150)
 at WindowsMain (0x0000000000aac200)
 at AppMain (0x0000000000af80d0)
 at main in d:\jenkins\workspace\minos_pc_latest\gsge\game.native\main.cpp:line 74 (0x00000001400117b6)
 at 0x000000007b64a7e6
 at 0x0000000000000000
 at 0x000000013ffff000
 at 0x0000000000000000
RAM usage: 40% (~5 GB available or 6088695808 bytes)

stray elm Nov 4, 2020, 8:15 PM

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alright. @valid shale Then it's possible there was an error with the game creating your save files. One thing to try, is you could grab a save form someone else (I can send you one of mine), and then copy-paste that into the folder. Once you get to the save slot menu in-game, hit "delete" and then start a new save.

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hey @open swan ! One fix I've seen someone mention before for using Proton is the following:

add _NV_PRIME_RENDER_OFFLOAD=1 as a launch option

then launch the game once, close it, then remove the launch option, and launch again

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this was a while back, so it may not work, but worth a try

open swan Nov 4, 2020, 8:16 PM

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:O that's not something I have tried

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brb

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Partial success: when launched with _NV_PRIME_RENDER_OFFLOAD=1 it manages to boot up to a black screen, same as when game is run with proton 5.0
Trying afterwards without the launch option afterwards is same as default

stray elm Nov 4, 2020, 8:22 PM

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alright. did you try with just that launch option?

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maybe trying that one + the other ones listed in #h1-tech-fixes ?

open swan Nov 4, 2020, 8:23 PM

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Yes, I have removed all the other ones but will now try everything together

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Update: crashes instantly woo

stray elm Nov 4, 2020, 8:29 PM

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Hmm :S I've got to head out for now, might be able to look into it a bit more later, by searching up that crash code

open swan Nov 4, 2020, 8:30 PM

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It's alright - thanks for trying!

marsh dawn Nov 4, 2020, 8:32 PM

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Hello !

I've been playing the game for a month (it's a blast, finished the epilogue today) but since november 1st I'm experiencing small freezes here and there (mostly in Asphodele, when auto-saves and sometimes with a lot of foes / effects (but not always)). I never had technical problems prior to that. Since the only thing that changed was that I updated my graphics drivers (intel & nvidia) I tried to rollback to the last version of the drivers but it didn't helped ... (I have played everyday since the last patch (10/27) and I didn't encounter the freezes until 11/01).

The second thing that changed is that my girlfriend has started playing Hades on my computer so the game as now two saves, and we noticed that she was experiencing more freezing than me.

I tried the fixes from the "tech-fixes" page, but none of them worked.

Hope someone had the same issue and can help me!

Cheers ❤️

crude acorn Nov 4, 2020, 8:53 PM

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@open swan are you trying to run the DirectX or Vulkan version of the game?

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@marsh dawn mac or windows?

open swan Nov 4, 2020, 8:54 PM

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DirectX, Vulkan seems to be broken
(Vulkan initialization failed, please use directX)

crude acorn Nov 4, 2020, 8:57 PM

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@open swan yeah, that's why I'm asking 😄 which distro are you playing on, what GPU and were you able to run the game ever successfully on that machine?

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@valid shale there are some tips in #h1-tech-fixes if your game is unable to save

open swan Nov 4, 2020, 8:58 PM

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Linux mint, intel UHD Graphics 620, nope! got it today

crude acorn Nov 4, 2020, 9:00 PM

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you could take a look here https://www.protondb.com/app/1145360 and filter by GPU, until we get a chance to take a look at the crash report

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I see mixed reports with Intel cards

open swan Nov 4, 2020, 9:01 PM

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It's the page I had open grubsad

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Will keep tinkering I think, thanks for the response!

keen ether Nov 4, 2020, 9:09 PM

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So I just quit the game after beating Hades, and it overwrote the second save slot instead of the first save slot. So now I have two nearly identical save slots.

stray elm Nov 4, 2020, 9:12 PM

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what platform are you on @keen ether ?

keen ether Nov 4, 2020, 9:12 PM

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windows

stray elm Nov 4, 2020, 9:14 PM

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weird--could you report that with f10 ? And report it here if it causes any issues.

If you want to move it back to save slot 1, you can move your currently Profile1.sav and rename Profile2.sav to Profile1.sav

keen ether Nov 4, 2020, 9:14 PM

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but there's no way to recover the old save slot that was in the second save slot?

stray elm Nov 4, 2020, 9:16 PM

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Oooh, you had a save there as well?

keen ether Nov 4, 2020, 9:16 PM

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yeah

stray elm Nov 4, 2020, 9:16 PM

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You could try the steps at the end of #h1-tech-fixes ?

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and if you're on Steam, you could check the steam cloud manually

sharp narwhal Nov 4, 2020, 9:17 PM

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Sounds like an activeprofile issue - @crude acorn ?

open swan Nov 4, 2020, 9:19 PM

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A friend and a madlad has actually figured it out (and you might want to know since it seems to be an issue for many people with intel): proton requires newer drivers than those found in the dist repos so following the steps here to update mesa drivers solved it!
https://github.com/ValveSoftware/Proton/wiki/Requirements#amdintel

GitHub

ValveSoftware/Proton

Compatibility tool for Steam Play based on Wine and additional components - ValveSoftware/Proton

stray elm Nov 4, 2020, 9:20 PM

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awesome!

keen ether Nov 4, 2020, 9:24 PM

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renaming the file brought it back, thanks!

stray elm Nov 4, 2020, 9:27 PM

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Glad to hear it ^.^

crude acorn Nov 4, 2020, 9:40 PM

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@sharp narwhal sounds like it! @keen ether please write if it happens again

unique plover Nov 4, 2020, 10:18 PM

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Hi I just logged onto my steam account on another pc and my save file was not there so I started a new one

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I just got back home and it seems as if it deleted my original file as well, is there anyway to restore the local file?

stray elm Nov 4, 2020, 10:19 PM

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You should've gotten a prompt when you started up the game on your home PC about a conflict between Steam Cloud and Local files?

unique plover Nov 4, 2020, 10:19 PM

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I got that yeah

stray elm Nov 4, 2020, 10:20 PM

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and which did you pick?

unique plover Nov 4, 2020, 10:20 PM

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i chose cloud

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that was a mistake wasnt it

stray elm Nov 4, 2020, 10:20 PM

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yeah, sorry

unique plover Nov 4, 2020, 10:20 PM

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😦

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anyway I can get my local files on this PC to come back?

stray elm Nov 4, 2020, 10:20 PM

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you might be able to recover from your Profile1_temp.sav, or your .bak files? But that also may have been overwritten, unfortunately

unique plover Nov 4, 2020, 10:21 PM

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let me see, i have not touched the game or files

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how would i go about that process

stray elm Nov 4, 2020, 10:21 PM

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instructions at the end of #h1-tech-fixes

unique plover Nov 4, 2020, 10:24 PM

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holy *** that actually worked lmao

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thanks a bunch Swan

stray elm Nov 4, 2020, 10:25 PM

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Awesome!

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Glad to help friendly

wide grove Nov 4, 2020, 10:27 PM

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Has anyone seen a significant frame rate drop ever since the most recent patch?

I've gone from 70+ fps on 1440p to 50ish at 1080p.

I'm not sure if it's the patch, or the fact that I've also updated to win10 ver 2004... Or a combination of both

marsh dawn Nov 4, 2020, 10:44 PM

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@marsh dawn mac or windows?
@crude acorn Windows!

crude acorn Nov 4, 2020, 11:07 PM

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@wide grove @marsh dawn Maybe the Vulkan build would work better, try it out

marsh dawn Nov 4, 2020, 11:07 PM

#

Will do, thanks!

wide grove Nov 4, 2020, 11:09 PM

#

Vulkan build? How do I switch?

#

Because my GPU is indeed optimized for Vulkan

stray elm Nov 4, 2020, 11:10 PM

#

@wide grove you should be able to choose it when you start up the game through Steam. If you're using Epic, you'll need to go into the files and launch manually

wide grove Nov 4, 2020, 11:11 PM

#

X64vk I assume?

stray elm Nov 4, 2020, 11:13 PM

#

yup

wide grove Nov 4, 2020, 11:13 PM

#

Yeah.. that one is god awful, lol

stray elm Nov 4, 2020, 11:13 PM

#

oo

#

are there any other Vulkan builds?

#

like x32vk or x86vk?

wide grove Nov 4, 2020, 11:14 PM

#

The regular x86 one actually seems to be running perfectly

#

I'll just use that

stray elm Nov 4, 2020, 11:14 PM

#

nice

wide grove Nov 4, 2020, 11:15 PM

#

There is no way to direct EGS to that launcher, eh?

stray elm Nov 4, 2020, 11:15 PM

#

Mm

#

might be?

wide grove Nov 4, 2020, 11:15 PM

#

I'll just add it to my steam library for now

stray elm Nov 4, 2020, 11:15 PM

#

yeah

#

what you could do is a process of renaming...but that would be a lot of work and would probably break when update. So running it through Steam is likely the best option

wide grove Nov 4, 2020, 11:17 PM

#

Not gonna rename. I've gone through that nightmare on another game, lol.

I do not recommend

stray elm Nov 4, 2020, 11:18 PM

#

definitely. It's easier when it's a single folder (I did something like that for Sins of a Solar Empire) but Hades has much more compartmentalized folders

wind temple Nov 5, 2020, 12:01 AM

#

Playing on Switch so I can't screenshot and it might be fixed, but I just got Trippy Flare (the Beowulf version of Dio's cast) on Hera bow. My previous run had been Beowulf, which might have something to do with it. Might just be a text issue, since it seems to work the same and the actual damage numbers look lower than the tooltip.

sharp narwhal Nov 5, 2020, 12:02 AM

#

Trippy Flare is the correct name for the cast on Hera too, actually!

#

Since it's not really a shot and is more of a targeted explosion the same way it is on Beowulf

wind temple Nov 5, 2020, 12:04 AM

#

Ah

#

I think it's doing Trippy Shot's damage though. It's a rare boon, and the tooltip says 144 damage, but I saw 126, which matches rare Trippy Shot (120) with Family Favorite (+5%).

sharp narwhal Nov 5, 2020, 12:05 AM

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Yeah, I think that's correct

hollow swallow Nov 5, 2020, 1:42 AM

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lol I just had an instance (Switch) where I listened to Dusa and Meg finish up a conversation, then Dusa flies away, but continues whispering to Meg as if she was on-screen, lil speech bubble and Meg acknowledging even.

#

Here’s a video

📎 video0.mp4

sharp narwhal Nov 5, 2020, 2:00 AM

#

@hollow swallow Thanks for the report, that's a known issue that should be fixed in the next Switch patch!

hollow swallow Nov 5, 2020, 2:12 AM

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No problem @sharp narwhal!

harsh bronze Nov 5, 2020, 2:18 AM

#

Any news on solutions for the glitching that occurs on Mac during gameplay? It's beyond repair at this point.

sharp narwhal Nov 5, 2020, 2:21 AM

#

@harsh bronze What sort of glitching?

harsh bronze Nov 5, 2020, 2:26 AM

#

The game glitches every few minutes during gameplay. I think this is due to my Mac not handling the graphics and its internal components are a bit outdated for the game. (I've had it since 2013). I've tried every solution I read on Discord and Reddit regarding this. @sharp narwhal

sharp narwhal Nov 5, 2020, 2:26 AM

#

When you say "glitches", what do you mean?

#

Like graphical corruption?

harsh bronze Nov 5, 2020, 2:27 AM

#

Yes. It's happens from the game, not the Mac itself.

sharp narwhal Nov 5, 2020, 2:27 AM

#

And verifying the file integrity hasn't helped?

harsh bronze Nov 5, 2020, 2:28 AM

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It hasn't.

sharp narwhal Nov 5, 2020, 2:29 AM

#

Alright - that is likely to be a GPU issue if it's for sure not corrupted files, then. Have you contacted our support email?

harsh bronze Nov 5, 2020, 2:32 AM

#

No I haven't. I did ask for solutions on Discord but as I said nothing has changed. Is this a mendable situation? I'm really upset because I like everything about the game and I can't really enjoy it.

sharp narwhal Nov 5, 2020, 2:33 AM

#

You can send your system information to support@supergiantgames.com and we can take a look at what the issue might be! The logs we need are listed at the top of #h1-tech-fixes

wet thicket Nov 5, 2020, 3:28 AM

#

Hey, switch player, ive noticed that while i have malphon equipped, ive come across moments where im unable to use any battle commands, and while spamming buttons, zagreus just has the “x” over his head as if hes back at home. It started in asphodel after being mobbed by some enemies, continued on to the next stage, and i noticed it again during a fight with megaera. I do have a video but it is in poor quality, unsure if this is something supposed to happen or a glitch? Something anyone else is aware of?

spring ledge Nov 5, 2020, 4:02 AM

#

Hey gang. Love this game quite a lot.
36 successful escapes. Beat main game story. For some reason, I cannot gift hades to get his gift. I gifted him at the start, his heart was locked, it's unlocked now with the ribbon on the 2nd heart, but I cannot gift him and I cannot get the achievement for getting all keepsakes / leveling all keepsakes. Please help.

#

I can talk to him but never gift him. I've checked each and every time. My friend was able to gift him and get the keepsake.
Persephone is back in the house of hades, and he expressed his gratefulness a while back, which is what the wiki said is needed.

stray elm Nov 5, 2020, 4:26 AM

#

@wet thicket Sorry to hear that! Could you drop the video here?

#

@spring ledge what platform are you on?

spring ledge Nov 5, 2020, 4:28 AM

#

PC, Steam. Verified cache.

stray elm Nov 5, 2020, 4:30 AM

#

Could you send in a bug report in-game with f10 , including your discord tag (or some other way to reach you)? That way one of the devs can take a look and see what might be missing

spring ledge Nov 5, 2020, 4:31 AM

#

Sounds good, I'll do that

wet thicket Nov 5, 2020, 4:32 AM

#

https://www.reddit.com/r/HadesTheGame/comments/jo9dpo/not_sure_if_glitch_explanation_in_comments/

r/HadesTheGame - Not sure if glitch? Explanation in comments

1 vote and 6 comments so far on Reddit

#

little hard to see, it did happen with the lance by eurydice as well, but the moments where im standing still are where im pressing buttons, and towards the end where an x appears

stray elm Nov 5, 2020, 4:36 AM

#

yeah, I see it--what buttons were you spamming?

wet thicket Nov 5, 2020, 4:36 AM

#

dash, special, attack and cast

stray elm Nov 5, 2020, 4:38 AM

#

did it happen during another run?

spring ledge Nov 5, 2020, 4:38 AM

#

Alright, report sent. How active are the devs normally at seeing / fixing bug reports? Multiple weeks sorta thing? Days? Longer / shorter?

wet thicket Nov 5, 2020, 4:39 AM

#

i died during this video, happened the next during megaera, and i was able to replicate it briefly with skelly, the same run it happening with a lance near eurydice

stray elm Nov 5, 2020, 4:39 AM

#

Much quicker, usually--could actually ask @sharp narwhal if she's available now to check?

spring ledge Nov 5, 2020, 4:39 AM

#

That'd be wonderful

sharp narwhal Nov 5, 2020, 4:40 AM

#

It's 10:40 pm so not really, but tomorrow morning!

stray elm Nov 5, 2020, 4:40 AM

#

oh! I didn't realize it was so late for you, sorry ^.^"

spring ledge Nov 5, 2020, 4:41 AM

#

all good, sleep well and thank you all! love this game fr

stray elm Nov 5, 2020, 4:46 AM

#

Alright--I'm not sure if there's a fix for that right now @wet thicket , but thank you for reporting! Maybe check back in tomorrow to see if any of the devs have an idea?

wet thicket Nov 5, 2020, 4:46 AM

#

no problem! just good to know its not something meant to happen, thanks!

stray elm Nov 5, 2020, 4:49 AM

#

Sure thing ^.^ Best of luck!

zinc gulch Nov 5, 2020, 8:12 AM

#

Can anyone help me? i cannot see Saved games in documents

wild plaza Nov 5, 2020, 8:13 AM

#

Documents > Saved Games > Hades

#

usually it's in documents lol dancefMonaS

zinc gulch Nov 5, 2020, 8:14 AM

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yeah, about that. I dont even see the folder

#

is there any fix to this?

stray elm Nov 5, 2020, 8:27 AM

#

@zinc gulch have you just gotten the game?

zinc gulch Nov 5, 2020, 8:27 AM

#

yes

stray elm Nov 5, 2020, 8:27 AM

#

could you try making the folder manually?

zinc gulch Nov 5, 2020, 8:27 AM

#

which folder

stray elm Nov 5, 2020, 8:28 AM

#

the Hades folder in Documents/Saved Games

zinc gulch Nov 5, 2020, 8:29 AM

#

i dont have the Hades folder either

stray elm Nov 5, 2020, 8:30 AM

#

can you create the Hades folder yourself? You should be able to right click --> new --> folder

zinc gulch Nov 5, 2020, 8:31 AM

#

i dont see how that can fix it

#

doesnt the game have to install it by itself?

stray elm Nov 5, 2020, 8:32 AM

#

that's not the game's install, that's just the location for your save files

#

normally, that folder would be created when you first run the game/install the game, but if it's missing you can still create it

zinc gulch Nov 5, 2020, 8:33 AM

#

📎 unknown.png

stray elm Nov 5, 2020, 8:34 AM

#

did you create the folder?

zinc gulch Nov 5, 2020, 8:34 AM

#

yes

stray elm Nov 5, 2020, 8:34 AM

#

alright. Do you have something (like google drive or outlook) that regularly backs up your documents folder to the cloud?/

zinc gulch Nov 5, 2020, 8:35 AM

#

no

stray elm Nov 5, 2020, 8:36 AM

#

would it take a long time to reinstall the game? Ideally, that would allow the save files to be properly generated

zinc gulch Nov 5, 2020, 8:36 AM

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well i only have 1MB download speed

#

so about 4-6 hours

stray elm Nov 5, 2020, 8:38 AM

#

alright. Then there's another thing we can try that will be faster--I can send you an existing save file. You'll want to copy paste that into the new Hades folder that you just made, and then start up the game.

When you see the menu with your available save slots, hit the trash can to delete, and then start a new game using the same slot. That will overwrite the save I sent, allowing you to start your own playthrough.

Do you want to try that?

zinc gulch Nov 5, 2020, 8:38 AM

#

Sure

stray elm Nov 5, 2020, 8:47 AM

#

(moving back to here @zinc gulch )

Could you try the steps in #h1-tech-fixes under If the Game Won't Start or Read/Write Save Data?

placid stream Nov 5, 2020, 8:57 AM

#

i can’t seem to be able to forge bonds with either hypnos or dusa on switch. I have completed all of the pre requisites but i can’t seem to get the dialogue at all. I’ve done about 6 or 7 runs since all the stuff about him doing better dialogues had run and maybe like 30 runs since the dusa stuff, but when i finished giving all thr ambrosia ||she got fired||so i’m not sure of that’s messed it up

stray elm Nov 5, 2020, 8:58 AM

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@placid stream How recently did || Dusa get fired ||?

And in terms of Hypnos, that bond tends to take a bit of time. || You need to have several dialogues with Thanatos, who may be otherwise occupied. ||

placid stream Nov 5, 2020, 9:00 AM

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Uh, maybe 10 runs ago and i’ll see if i can keep talking to him then

stray elm Nov 5, 2020, 9:01 AM

#

Yeah ^.^"

And for Dusa, || keep talking to people in the House ||

placid stream Nov 5, 2020, 9:03 AM

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Okay, i think i got most people dialogues about it but maybe i missed somebody

#

I got megs, thanatos, nyx, and Achilles about it

stray elm Nov 5, 2020, 9:05 AM

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I think there's more than one with some of those, maybe? It was a bit ago that I did that, so I don't remember for sure

placid stream Nov 5, 2020, 9:06 AM

#

Kk

cinder tundra Nov 5, 2020, 9:09 AM

#

So my game keeps telling me that my game isnt saving because of various reasons, I've tried almost all of the suggested fixes as well as the ones on #h1-tech-fixes but it still doesn't save. I haven't tried to disable google drive sync backing up the hades files purely because i don't know how lol, any help would be appreciated

stray elm Nov 5, 2020, 9:12 AM

#

hey @cinder tundra ! I haven't used Google Drive Sync before so I'm not sure how to disable for specific files--in the meanwhile, you could try completely turning it off and see if that fixes it?

cinder tundra Nov 5, 2020, 9:13 AM

#

yeah sure thing

cinder tundra Nov 5, 2020, 9:31 AM

#

@stray elm yeah, after playing for a little while with google drive sync disabled i didnt run into any problems

stray elm Nov 5, 2020, 9:34 AM

#

alright. It's a bit late tonight, but if I have time tomorrow I'll look up how to disable for just a single file (or if someone else knows, hopefully they'll let you know)

Best of luck friendly

pseudo heron Nov 5, 2020, 9:34 AM

#

Hi

#

Guys

#

im new

#

I joined cuz i had a problem

#

I just got a new laptop

#

Xps 15 9500 4k uhd 1650ti

#

but running hades the FPS drops to like 40-30

stray elm Nov 5, 2020, 9:35 AM

#

hey @pseudo heron ! There are some things to try in #h1-tech-fixes , have you looked there?

pseudo heron Nov 5, 2020, 9:41 AM

#

@stray elm

#

thx

#

But now i have another problem

#

it's odd that v-sync throttles fps so much

#

my screen refresh rate is 60 Hz

#

with V-sync on the fps drops down to 30~~ and without it fps is around 80

stray elm Nov 5, 2020, 9:43 AM

#

Huh. Not sure why. Does it still look alright even with V-sync turned off?

pseudo heron Nov 5, 2020, 9:43 AM

#

yes

#

Fps stays ar 79-80 fps solid

stray elm Nov 5, 2020, 9:44 AM

#

Great!

crude acorn Nov 5, 2020, 10:26 AM

#

@cinder tundra maybe this could help? https://webapps.stackexchange.com/questions/59260/how-do-i-prevent-a-specific-google-drive-folder-syncing-to-my-computer

Web Applications Stack Exchange

How do I prevent a specific Google Drive folder syncing to my compu...

Is there anyway to only keep pics on the cloud drive and not a copy on my computer?

low rivet Nov 5, 2020, 10:28 AM

#

Hello,

Here is the problem that I have been trying to solve for 2 days:

When I play Hades and only Hades there are lags every minute for 3 ~ 6 seconds ...
I have watched the activity of the task manager at the same time as playing and every time there is lag, I have noticed that Windows Explorer comes back each time with an increase of 0.3% to 2% of my processor approximately. When the lag of Hades leaves, Windows Explorer goes down again.

I thought to myself that I had too many plugins on Windows Explorer so I removed them all, and nothing still had the same lag problem on Hades.

My setup:
CPU : AMD Ryzen 5 3600 6-Core Processor
GPU : nVidia Geforce GTX 1060 3GB
RAM : 16,0 GB
Screens : 2 screen 1920x1080 75Hz
And my Hades is from Epic Games Launcher and he is located on my HDD

Sorry if my english is not really good, i'm french...
Thanks !

EDIT : I did the most part of #h1-tech-fixes and it's still lagging. I also want to warn you that Hades worked 1 week ago without this lag.
EDIT n°2 : I started to notice the lags there are two updates, and the last one got worse. I obviously already tried to uninstall / reinstall Hades from Epic...

#

(please mention me on discord if you have any answer)

ancient crescent Nov 5, 2020, 10:48 AM

#

can someone link me an article or explanation how the .bank format works? my mind was blown when i found that all of the Hades music is in a 280mb file that uncompresses to 3.3gb to let you hear all of the separate tracks

ancient crescent Nov 5, 2020, 11:07 AM

#

doom 2016 finally has a contender 😄 mick gordon would be proud

jolly dawn Nov 5, 2020, 1:20 PM

#

can someone tell me what do i do when something liek this happens ? xD i had to die and lost all the progress because i could not reach it

📎 Bez_tytuu_odzyskany.jpg

acoustic zealot Nov 5, 2020, 1:56 PM

#

📎 unknown.png

#

so Zagreus has become invisible

#

lol

#

I tried to reload, didn't help

#

restarted the run, he's still invisible

#

anyone has this problem before?

sharp narwhal Nov 5, 2020, 2:02 PM

#

@acoustic zealot Try verifying your installation through the game's launcher; steps are in #h1-tech-fixes

#

@jolly dawn Report that sort of thing in-game with F10; after you give up your run, you may be able to restore your progress by following the steps at the bottom of #h1-tech-fixes

#

@ancient crescent .bank is an FMOD Studios file; you'd probably have some luck checking out their documentation or seeing if there are any enthusiast forums along those lines

ancient crescent Nov 5, 2020, 2:06 PM

#

thanks ill check it out

acoustic zealot Nov 5, 2020, 2:07 PM

#

I did Ellis, it says everything is fine

#

and he's still invisible

sharp narwhal Nov 5, 2020, 2:08 PM

#

The other option is that it could be an access issue of some sort where the game can't access its content files; can you double-check your antivirus to make sure it's not trying to restrict or quarantine Hades?

jolly dawn Nov 5, 2020, 2:09 PM

#

ahhh okay ill remeber that ! thank u

acoustic zealot Nov 5, 2020, 2:19 PM

#

Everything seems fine

#

I think I'll just reinstall the game

#

it's weird

#

I suddenly popped up after loading a save

sharp narwhal Nov 5, 2020, 2:21 PM

#

@spring ledge I looked at your report. What happened is that Hades has a "judgment procession" that he sometimes does with a line of shades after you finish talking to him. He can't start this procession before you talk to him, and once he does start his procession, he won't be interactable at all anymore - gifting, talking, whatever. You talked to him but didn't gift him, left the main hall, and came back, and when you came back he was in his procession mode, so unable to be gifted, even though you have nectar and he has empty hearts.

We have a "fix" for that (it's not really broken but it isn't ideal behavior) on the back burner that should get included in the next major PC/Mac patch. In the meantime as long as he isn't in a partner conversation, you should be able to gift him before talking to him when you first come back from your runs (I tested this on the save sent with your report by dying in Tartarus and coming back).

spring ledge Nov 5, 2020, 2:25 PM

#

I greatly appreciate the time and effort you put in, and I'm going to start a run right now and see if I can gift him first thing when I finish it. Thank you!

lean mason Nov 5, 2020, 2:30 PM

#

Hey guys my game just stopped working out of the blue. I'm on Mac, and tried everything listed in the Hades won't launch support page, no dice. The game's error log says [insert my MacBook name here].sjson file is missing.

sharp narwhal Nov 5, 2020, 2:32 PM

#

That error unfortunately doesn't really mean anything - if you've tried all the steps in #h1-tech-fixes , you can email support@supergiantgames.com your .spx system report and Hades.log and we'll take a look soon!

lean mason Nov 5, 2020, 2:32 PM

#

I did mail it last night, although I didn't know about this spx file, I'll send that too. Thanks!

spring ledge Nov 5, 2020, 3:10 PM

#

(He had a partner conversation lol. Gonna start another run and try again.)

spring ledge Nov 5, 2020, 4:14 PM

#

@sharp narwhal Hey! I immediately ran to him after this run. This was as I've done in the past, but I thought I'd double check. I did not enter any rooms, speak to him, or anyone else. I spawned, and ran straight to him. This is as I've done before, but I wanted to double check, and I can confirm.

Could there be another issue? You said you loaded my save by dying then coming back. If it means anything, I have not died in 40 runs, and you say you died and it immediately worked. Could this be coincidence or a problem?

📎 Screenshot_9.png

sharp narwhal Nov 5, 2020, 4:14 PM

#

Could you F10 that again? I'll take a look

spring ledge Nov 5, 2020, 4:14 PM

#

You got it.

#

Submitted!

sharp narwhal Nov 5, 2020, 4:23 PM

#

This F10 is from after you went in and came out of another room it looks like and now Hades is back in his procession - I believe you RE: it not working initially but now it's back to the original issue on the report you sent

spring ledge Nov 5, 2020, 4:26 PM

#

Huh. Interesting. I could have sworn I sent i nthat f10 without entering another room.

#

Nearly guaranteed

#

Spawned, walked to him, sent the message then the report upon request

#

Could be misremembering I suppose the report sent in part though I suppose, mighta gone to the records room after I took the screenshot / tried to gift him

#

I'll go through again, kill hades, and send f10 from the moment I spawn in if desired

sharp narwhal Nov 5, 2020, 4:32 PM

#

Yes please - it does look like you went in the records room first on this one

spring ledge Nov 5, 2020, 4:32 PM

#

Sure thing. My bad on that. Thank you again for your time

zinc gulch Nov 5, 2020, 4:46 PM

#

When are they gonna Add 5120x1440p in the game?

stray elm Nov 5, 2020, 4:57 PM

#

@zinc gulch you can try setting the resolution manually, using the launch options here. Keep in mind that the game was not intended for ultrawide monitors, and will have some borders on either side instead of larger gameplay.
/x=5120 /y=1440

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'

On Epic Games Store:
· Select 'Settings'
· Scroll down to Hades under 'Manage Games' and select it
· Select 'Additional Command Line Arguments'

zinc gulch Nov 5, 2020, 4:58 PM

#

i mean i am using the 5120x1440p, BUT thats only half the screen

#

its like using a normal 1920x1080 monitor

#

my other half of the screen is black

#

which has place for more

stray elm Nov 5, 2020, 5:01 PM

#

@low rivet Hello! Thank you for the detailed report. What I would suggest is trying the Vulkan, 32-bit, or other versions. These can be found in the Epic GameS Installation of Hades ( Program Files/Epic Games/Hades ).

Do those lag spikes occur when you clear or enter a room, or just randomly?

#

@zinc gulch you could try the launch option /AttemptHighDPI=true?

zinc gulch Nov 5, 2020, 5:07 PM

#

didnt work

#

guess thats just gonna be like that

stray elm Nov 5, 2020, 5:09 PM

#

Could you send a screenshot of what it looks like?

zinc gulch Nov 5, 2020, 5:09 PM

#

1sec

#

📎 unknown.png

stray elm Nov 5, 2020, 5:11 PM

#

That looks correct?

#

What seems wrong to you, I might be missing something?

zinc gulch Nov 5, 2020, 5:11 PM

#

am i supposed to see the skull bois on the left and right side of the screen all the time?

stray elm Nov 5, 2020, 5:12 PM

#

Yes, those are there so that there isn't a giant black void

#

The gameplay part doesn't stretch to fit ultrawide, so they added sidebars

zinc gulch Nov 5, 2020, 5:12 PM

#

ah ok

stray elm Nov 5, 2020, 5:13 PM

#

I feel like they should be smaller than that though... Not sure xD

zinc gulch Nov 5, 2020, 5:14 PM

#

ye, they a bit big

spring ledge Nov 5, 2020, 5:14 PM

#

@sharp narwhal And, done. F10 soon as I spawned, report sent in.

zinc gulch Nov 5, 2020, 5:22 PM

#

and there is 1 more thing, a bug maby

sharp narwhal Nov 5, 2020, 5:23 PM

#

@spring ledge You didn't have any nectar; when I traded at the Broker for some and walked up to Hades, gifting was available

📎 DeathArea_380.png

stray elm Nov 5, 2020, 5:24 PM

#

@zinc gulch what is it?

zinc gulch Nov 5, 2020, 5:24 PM

#

When im in the 2nd part of the game there are these enemies that shoots out purple spikes and when im close to those spikes it laggs, then it goes away when the spikes go away

sharp narwhal Nov 5, 2020, 5:26 PM

#

The gorgons? Yes, some folks have some lag when those are onscreen; we're still investigating why that happens but it may work better with the game's Vulkan build

spring ledge Nov 5, 2020, 5:28 PM

#

That's quite embarassing. I'm doing another run now, keeping a nectar for him, and going to see if I can give it to him when I enter.

acoustic zealot Nov 5, 2020, 5:40 PM

#

I'm reinstalling the game, hope it helps 😄

#

https://www.twitch.tv/videos/792704546?filter=archives&sort=time I did a run of invisible Zagreus though

Twitch

Baldur's Gate 3 - BlueJoneleth on Twitch

BlueJoneleth went live on Twitch. Catch up on their Baldur's Gate 3 VOD now.

▶ Play video

#

lol

spring ledge Nov 5, 2020, 6:22 PM

#

Alright, for real this time @sharp narwhal
I spawned, used F10, sent in a report, walked up to Hades with a nectar that I already had, and I cannot give it to him.

📎 Screenshot_10.png

sharp narwhal Nov 5, 2020, 6:23 PM

#

o7 I'll check that when I'm done with lunch!

spring ledge Nov 5, 2020, 6:24 PM

#

All good, take your time! Much appreciated!

narrow crest Nov 5, 2020, 6:39 PM

#

Hrm, I killed the game with task manager after losing the Hades fight. When I restarted the game, I ended up in Asphodel, where I think my local save was (I thought I had said to take the newer one, but I may have misclicked?)
Then I decided to close the game (normally), and my entire run disappeared. I looked in the administrative room and it wasn't there.

stray elm Nov 5, 2020, 6:40 PM

#

@narrow crest there are steps at the end of #h1-tech-fixes that should help you recover your run friendly

sharp narwhal Nov 5, 2020, 6:48 PM

#

@spring ledge Alright, very strange - I loaded it up in my game and I can gift thonk I don't think there are any fixes on my version of the game that aren't in the current public build...

stray elm Nov 5, 2020, 6:50 PM

#

If you'd like, I could try loading it up on my end later today?

sharp narwhal Nov 5, 2020, 6:51 PM

#

Nah, I can check on my other build too. I really doubt it'll make a difference though

spring ledge Nov 5, 2020, 6:52 PM

#

So yeah. I verified integrity of my cache earlier. I'm not sure how to resolve this

sharp narwhal Nov 5, 2020, 6:52 PM

#

I'll keep looking into it, sorry for the runaround

spring ledge Nov 5, 2020, 6:52 PM

#

All good, double check a couple times, cut once or however the saying goes. I appreciate your time ❤️

sharp narwhal Nov 5, 2020, 6:52 PM

#

You're doing full runs, right? All the way to Hades, win, post-epilogue narrator death, return to the House?

#

And you have no trouble gifting other characters?

spring ledge Nov 5, 2020, 6:54 PM

#

42ish straight runs, no loss since around run 13 or 18, all the way to hades, he goes "let's get back home" or whatever, different each time, recognizing mom is home, beat him, the narrator goes "you died because of this or that" then returning to the house

#

I have not had issues with another character yet, maxxed out half of them, gifted to almost all others (besides one or two olympian gods who I didn't gift because I didn't like their boons ngl lol. Will try gifting them when I see them)

stray elm Nov 5, 2020, 6:55 PM

#

One thought—could duplicate your save (so you don't lose that streak) and then intentionally lose a run?

narrow crest Nov 5, 2020, 7:07 PM

#

@stray elm Do those steps work with cloud saves?

stray elm Nov 5, 2020, 7:07 PM

#

Yup!

narrow crest Nov 5, 2020, 7:07 PM

#

I'm confused because I tried them and it always seems to be my latest save post-lost-run, even when I restore a save from yesterday

stray elm Nov 5, 2020, 7:07 PM

#

Well~~

#

It's worth trying with your Steam Cloud

narrow crest Nov 5, 2020, 7:08 PM

#

I'm on Epic Games; it says Profile1.sav was last modified 11-04 but the save is distinctly from today and it says so in game as well

stray elm Nov 5, 2020, 7:09 PM

#

Huh...what about your _temp or .bak saves?

narrow crest Nov 5, 2020, 7:09 PM

#

I had copied profile1.sav from a .bak

#

eh, it's fine, I don't really miss that run that much. Punishment for trying to save scum I guess

#

I'm more sad about progress in || Eurydice storyline || and || fated prophecy progress ||

stray elm Nov 5, 2020, 7:17 PM

#

If you do want to ~~save scum~~ practice a given encounter, just copy the _temp save before that room/after you enter it, and copy that back in as your ProfileX.sav

sharp narwhal Nov 5, 2020, 7:25 PM

#

@spring ledge If you press the button to gift even though the prompt isn't visible, does it gift?

spring ledge Nov 5, 2020, 7:27 PM

#

Good idea, but I tried haha

#

Didn't work

sharp narwhal Nov 5, 2020, 7:28 PM

#

Alright - if you quit out of the game completely while you're in the main area of the House, then load back in? No dice?

spring ledge Nov 5, 2020, 7:28 PM

#

I'll go ahead and do that now, fighting hades in a sec

#

I'm a magnet for bugs when I play games fr

#

I'd almost like to bug test games, among my friends I'm frequently having the most crazy occurences

marsh dawn Nov 5, 2020, 7:30 PM

#

Hi again!
In my first save I have zero freeze issue but when my girfriend plays on her save (second one) she gets freezes from time to time... Any thoughts? I tried every tech fixes from hades-tech-fixes (vulkan launch included)

acoustic zealot Nov 5, 2020, 7:38 PM

#

oki reinstalling fixed the issue, Zagreus is visible again 😄

spring ledge Nov 5, 2020, 7:44 PM

#

@sharp narwhal Hey, I verified my cache, loaded in, and I couldn't gift.
I verified my cache, this time for the THIRD time, and....

📎 Screenshot_11.png

#

Steam didn't catch the issue the first two times, somehow got it on the third. Thank you for all your help and sorry it took so long

sharp narwhal Nov 5, 2020, 7:45 PM

#

🤷 well... at least it was just a bad file and not one of those one in a million things!

spring ledge Nov 5, 2020, 7:45 PM

#

Yep. Have a good one and thank ya again!

sick parcel Nov 5, 2020, 9:22 PM

#

I don't think Legendary Strong Drink is supposed to negate the damage bonus

📎 unknown.png

#

Oh wait, thats total

#

My bad

edgy iris Nov 5, 2020, 9:45 PM

#

if you got it in tartarus, did it cancel out the bonus when you upgraded it?

warm flower Nov 5, 2020, 9:54 PM

#

For some reason Hades suddenly detect my PS4 controller as Xbox controller...

#

I tried the extra command line but it doesn't work too 🥶

stray elm Nov 5, 2020, 10:14 PM

#

@warm flower could you try the launch option /PS4Gamepad=true?

warm flower Nov 5, 2020, 10:14 PM

#

Yeah I used that

stray elm Nov 5, 2020, 10:14 PM

#

and you used the other two in #h1-tech-fixes ?

warm flower Nov 5, 2020, 10:15 PM

#

Oh which?

stray elm Nov 5, 2020, 10:15 PM

#

/UseNativeGaInput=true /UseNativeGaInputNoControllers=false

warm flower Nov 5, 2020, 10:15 PM

#

I have yet

#

Lemme do that

warm flower Nov 5, 2020, 10:39 PM

#

hmmm it still not working

#

lemme try other games

#

ah ok it show xbox controller for other games too

#

probably a problem with my PC then

stray elm Nov 5, 2020, 10:42 PM

#

have you tried completely disconnecting the controller, then reconnecting?

warm flower Nov 5, 2020, 10:42 PM

#

yeah I connect it through usb cable

#

it does show correct button when I launch game outside steam tho

stray elm Nov 5, 2020, 10:43 PM

#

are you using Big Picture Mode?

warm flower Nov 5, 2020, 10:43 PM

#

no I don't

stray elm Nov 5, 2020, 10:44 PM

#

I'd try that--it tends to fix many steam-related controller issues

warm flower Nov 5, 2020, 10:45 PM

#

I see 😮

#

Hmmm it doesn't work too

#

I should probably reset my laptop

#

Maybe that will fix it

#

😂

stray elm Nov 5, 2020, 10:56 PM

#

Mm, could also try checking drivers for it

#

mac or PC?

warm flower Nov 5, 2020, 10:57 PM

#

I'm on window

stray elm Nov 5, 2020, 10:57 PM

#

alright--do you know how to check the drivers for the controller?

#

actually

#

before that

#

did you go into the controller settings in Big Picture Mode?

warm flower Nov 5, 2020, 10:58 PM

#

Yeah I kinda do everything I can possibly think of

stray elm Nov 5, 2020, 10:58 PM

#

fair enough ^.^

#

I'd check the drivers, maybe reinstall them if there is one for the controller

warm flower Nov 5, 2020, 10:59 PM

#

Yeah maybe so 🤔

stray elm Nov 5, 2020, 10:59 PM

#

I gotta dip out for a bit, I'll check in later friendly

warm flower Nov 5, 2020, 11:00 PM

#

It's a problem in steam only tho, I check with non-steam games and it still show ds4 buttons

#

Ty for your help

stray elm Nov 5, 2020, 11:00 PM

#

sure thing!

#

might also be a reboot / fully restart steam kinda issue

warm flower Nov 5, 2020, 11:04 PM

#

Damn still like that after reboot

#

Why, Steam...

stray elm Nov 5, 2020, 11:13 PM

#

at this point, I'd look up the issue online, see if anyone else has had it

low rivet Nov 5, 2020, 11:57 PM

#

@low rivet Hello! Thank you for the detailed report. What I would suggest is trying the Vulkan, 32-bit, or other versions. These can be found in the Epic GameS Installation of Hades ( Program Files/Epic Games/Hades ).

Do those lag spikes occur when you clear or enter a room, or just randomly?
@stray elm

Hello again,

I already tried the other versions, nothing, still the lags spikes.
For the lag spikes, there are 2 updates it was when there were a lot of enemies, and now it's random + with random actions

I made some logs here (5 pages) of my lags ingame that i written myself + 2 videos + started to detail how the bug works : https://docs.google.com/document/d/1dkXbFCYyMzxa-TbRPrAl9OjOC08sHmhpxddKoXwNmjo/edit?usp=sharing

Google Docs

BUG HADÈS - LOTHARIE

EDIT : I want to add that I have an Xbox One S Controller (probably 2016/2017 version), Focusrite Scarlett 2i2 sound card. I’m have Windows 10 2009. Here’s my display settings (I just put Fullscreen, because VSync don’t do anything) TEST of lag spikes (dual screen plug ...

stray elm Nov 6, 2020, 12:01 AM

#

@low rivet do you have a service like Google Cloud Sync that backs up your Documents folder?

low rivet Nov 6, 2020, 12:03 AM

#

@low rivet do you have a service like Google Cloud Sync that backs up your Documents folder?
@stray elm He is not running because he is full but yes

#

And he is not running at all on the pc right now and during the tests before

stray elm Nov 6, 2020, 12:04 AM

#

As in, completely turned off?

low rivet Nov 6, 2020, 12:04 AM

#

yep

#

On the second video link on the document, where Hades works perfectly, on the other hand at this time, google sync is indeed activated so it does not come from there

stray elm Nov 6, 2020, 12:08 AM

#

are you using a second display monitor?

low rivet Nov 6, 2020, 12:09 AM

#

yes, like i said in the document and i also try with only one screen, you can check the google doc

stray elm Nov 6, 2020, 12:09 AM

#

oh, I totally missed that part, my b

#

I see it

warm flower Nov 6, 2020, 12:10 AM

#

Ok I found a solution

#

📎 unknown.png

#

gotta do this

#

idk how it turned on

#

:\

stray elm Nov 6, 2020, 12:12 AM

#

At this point I'm not sure, @low rivet . I'd suggest following the steps at the top of #h1-tech-fixes , about sending in some system information to support@supergiantgames.com, and hopefully one of the devs will have an idea of what to do

#

and that's great, @warm flower ! Glad it's working now

low rivet Nov 6, 2020, 12:13 AM

#

ok thanks anyway ! it's nice

stray elm Nov 6, 2020, 12:13 AM

#

Sure thing!

low rivet Nov 6, 2020, 12:15 AM

#

but i am thinking of trying to reinstall windows explorer, or take back windows 10 2004

#

i already did a sfc scan now and dism stuff and he found only 1 error in registry but nothing else...

#

maybe it's just my computer but in others games, there is no lag

#

even in very big 3d games

stray elm Nov 6, 2020, 12:17 AM

#

Not sure how to do either of those, unfortunately

#

Mm--have you tried lowering resolution?

#

I know that's not ideal, but could be good to test

low rivet Nov 6, 2020, 12:18 AM

#

720p and still lags spikes

#

i can try 144p if you want lol

stray elm Nov 6, 2020, 12:18 AM

#

I don't think we need that xD

#

though that might be funny to see

low rivet Nov 6, 2020, 12:18 AM

#

it's worth a try

#

oh 720p was the lowest on my pc :/

stray elm Nov 6, 2020, 12:19 AM

#

you could manually lower them if you wanted to, but I doubt that would fix it

low rivet Nov 6, 2020, 12:20 AM

#

where can i have a fps counter ingame ?

#

bc i don't know if the game is running at 75 or 60 fps

stray elm Nov 6, 2020, 12:21 AM

#

For FPS:
https://www.pcmag.com/how-to/how-to-see-your-frames-per-second-fps-in-games#:~:text=If you're launching a,> In-Game FPS Counter.

For resolution:
launch options if you want to try: /x= /y=, with the appropriate values for each one

low rivet Nov 6, 2020, 12:22 AM

#

i'm going to try

#

else i restore windows to 2004

#

i hate compatibility problem :/

stray elm Nov 6, 2020, 12:23 AM

#

yeah :S

low rivet Nov 6, 2020, 12:33 AM

#

ok i tried on windows 8 compatibility, it's worst

#

i am moving hades to ssd

#

as we say in French, my ass is full

#

j'en ai vraiment plein le cul mdrr

low rivet Nov 6, 2020, 1:07 AM

#

ok i found the solution.

#

buy an ssd.

#

lol

#

0 lag on my ssd

#

just that

#

2 days I searched a f* way

stray elm Nov 6, 2020, 1:09 AM

#

well--I'm glad that that worked! Sorry it took so long :S

low rivet Nov 6, 2020, 1:09 AM

#

😭

#

i will make a report ingame to say that hdd is not supported

#

like star citizen

#

kappa

stray elm Nov 6, 2020, 1:10 AM

#

well--it should be...but yeah, probably a good idea to still send in the report

low rivet Nov 6, 2020, 1:10 AM

#

but he was supported on hdd !

#

haha

#

at least i can play hades again

#

and this is

#

a great news.

#

it's f10 to send report ?

stray elm Nov 6, 2020, 1:11 AM

#

yup!

low rivet Nov 6, 2020, 1:38 AM

#

report sent !

tired surge Nov 6, 2020, 1:51 AM

#

Can't report it because I'm on switch so decided to post it here, the font for special damage randomly changed when scrolling through the boons

📎 20201105_175043.jpg

edgy iris Nov 6, 2020, 1:51 AM

#

consistent issue, they're trying to pin it down

stray elm Nov 6, 2020, 1:52 AM

#

thanks for reporting ^.^

edgy iris Nov 6, 2020, 1:53 AM

#

Hades is the only game i've run into where if I tab out, and tab back in, I have to first tab into Steam Big Picture Mode and then into Hades, otherwise my controller inputs are registered into Big Picture as well as Hades, rather than the usual interaction of the game taking precedence and disabling inputs into big picture mode

lunar spruce Nov 6, 2020, 2:49 AM

#

I'm on Switch so I can't report but I'm fairly certain I've run into two annoying glitches that have locked things off for me.

I have gotten the sheet music for Good Riddance from Eurydice however I still can't buy and unlock it.
I think I have gotten every conversation with Hypnos to unlock his favor, including all with Thanatos, except maybe the last one between him and Zagreus. It has been 10+ runs since the last time he had anything new to say.

stray elm Nov 6, 2020, 2:52 AM

#

@lunar spruce the Good Riddance issue is a known bug that should be fixed in the next patch, afaik. Hypnos' favor tends to take a while, all I can say there is keep talking to everyone.

lavish hemlock Nov 6, 2020, 10:44 AM

#

it suddenly appears

📎 20201028203054_1.jpg

#

I check everything it says, find no problems.

#

maybe game bug?

crude acorn Nov 6, 2020, 10:47 AM

#

Hades is the only game i've run into where if I tab out, and tab back in, I have to first tab into Steam Big Picture Mode and then into Hades, otherwise my controller inputs are registered into Big Picture as well as Hades, rather than the usual interaction of the game taking precedence and disabling inputs into big picture mode
@edgy iris I've had that happen with a lot of games, I'm not sure what causes it unfortunately :/

#

@lavish hemlock you are sure you don't lose any progress if you quit after that pops up? You could send me your Hades.log after that pops up and I can take a look

lavish hemlock Nov 6, 2020, 10:48 AM

#

It happened before boss fight so I played more until the end.

#

It just appears randomly like god boons :))

crude acorn Nov 6, 2020, 10:49 AM

#

if the next save was successful, then this wouldn't cause lost progress

lavish hemlock Nov 6, 2020, 10:51 AM

#

My OneDrive moves all files in Documents to it by design.

#

including Hades' save files

#

I suspect OneDrive causes the problem.

#

but it could be game's bug, idk

crude acorn Nov 6, 2020, 11:02 AM

#

@lavish hemlock it's probably onedrive, it's known to cause issues. OneDrive locks the files while uploading and then Hades.exe is unable to write to them

edgy iris Nov 6, 2020, 11:16 AM

#

OneDrive is just kinda, not good, in my experience

#

as a whole

edgy iris Nov 6, 2020, 12:05 PM

#

I have progressed the lyre playing quest enough to where Zag is able to strum out rock solos, yet the Fated List isn't registering it as complete, also, I've gotten the dialogue from Nyx stating that I've finished the fated list, despite me still needing to complete the lyre prophecy

lavish hemlock Nov 6, 2020, 12:42 PM

#

Have a talk with Orpheus

lavish hemlock Nov 6, 2020, 1:00 PM

#

@crude acorn What would happen if my steam cloud and OneDrive sync my save game files at the same time?

pure quiver Nov 6, 2020, 1:40 PM

#

Hi! Are there any settings in some text files I can fiddle with to make the game run smoother on an old laptop?

last kettle Nov 6, 2020, 2:05 PM

#

@pure quiver There are some options in #h1-tech-fixes that might help, particularly adding the launch option /UseSwapEffectDiscard=true

pure quiver Nov 6, 2020, 2:08 PM

#

@last kettle thanks a lot, going to try stuff out

half remnant Nov 6, 2020, 2:37 PM

#

I've missed the opportunity to capture two problems with F10.

(don't have a screenshot) "Time Passes" in one specific text box isn't centered, it is a little closer to the top instead.|| It happened during a drink with... Achilles, I guess?|| Unfortunately, I don't remember the details, but noticed that the formatting is unusual.
The narrative problem: the dialogue on the screenshot is after the first time I encountered ||Extreme Measures Asterius|| and lost to him (i.e. happened the exact opposite of what he said).

📎 SPOILER_20201106122036_1.jpg

mellow mountain Nov 6, 2020, 2:53 PM

#

Hi, I think I have a bug with gaining Hypnos favor, I have completed the whole game, with every steam achievement, epilogue etc, all than storyline, hall upgraded etc, but Hypnos just won't allow me to unlock the final heart. I googled it an a lot of people have had a similar issue, is there anything I can do about it? Hypnos is literally the only character without full favor and it's really annoying me, I even died a ton on purpose to get all the dialogue out of the way. Than has talked to Hypnos about performance etc, but now I just get "Welcome to the underworld" every time.

wispy onyx Nov 6, 2020, 2:56 PM

#

Did you get all the Thanatos and Hypnos dialogue, then talk to Thanatos and then Hypnos again?

#

@mellow mountain

mellow mountain Nov 6, 2020, 2:57 PM

#

yea, they chatted it all through ages ago,

#

Dusa has said how everyone standing on the side is great etc, prompted more than encounters but he doesn't comment on hypnos anymore

crude acorn Nov 6, 2020, 3:34 PM

#

@lavish hemlock hm, not sure. Maybe one will lock the file and the other will keep retrying until the file is unlocked. Or one would lock the file and another one would fail. Or maybe they only lock the file for writing, so they can both read the file at the same time and upload

somber hull Nov 6, 2020, 4:17 PM

#

@mellow mountain that same exact thing happened to me, until randomly one day hypnos finally rolled the needed dialogue

#

The last 2 post release updates say they will come to the switch at a later date. Anyone have any clue when that might be? I'm getting close to being done with hades and a little update that adds some small stuff might breath a bit more life into it

last kettle Nov 6, 2020, 4:56 PM

#

@somber hull We anticipate releasing a follow-up Switch patch later this year. This patch will include cross-saves, performance improvements, and minor bug fixes; we don't anticipate any major content changes.

somber hull Nov 6, 2020, 5:04 PM

#

@last kettle oh cross saves, nice! Thanks for the response!

#

The "small stuff" I was referring to was the patch notes for the PC updates mentioned adding some new voice lines and themes, etc. Stuff like that

stray elm Nov 6, 2020, 5:54 PM

#

@lavish hemlock you can disable one drive for just the Hades saves, since they're backed up to steam anyway

worthy mountain Nov 6, 2020, 6:32 PM

#

Not sure if this belongs here, but on a hell mode save, the ||resources director|| doesn't seem to be present. Is there anything needed to unlock him aside from the ||credits roll||? I've gotten that far.

stray elm Nov 6, 2020, 6:33 PM

#

@worthy mountain what platform are you on?

worthy mountain Nov 6, 2020, 6:33 PM

#

PC

stray elm Nov 6, 2020, 6:42 PM

#

Alright, if I remember correctly you do need to progress a bit further past that

worthy mountain Nov 6, 2020, 7:01 PM

#

kk

wispy thicket Nov 6, 2020, 7:32 PM

#

Hey, i have the could not read data error, i've seen other people here has it and also seen the #h1-tech-fixes notes, nothing really helps, tried using the /alternatesavemount flag but it does nothing for me, how do i use it? i don't wanna remove the protection from my document as it is defaulted to being protected by windows defender

stray elm Nov 6, 2020, 7:40 PM

#

@wispy thicket Windows Defender is most likely what is causing the issue, you may need to exempt those files

#

If you want to use the save mount flag, you can set it as a launch option:

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'

On Epic Games Store:
· Select 'Settings'
· Scroll down to Hades under 'Manage Games' and select it
· Select 'Additional Command Line Arguments'

wispy thicket Nov 6, 2020, 7:52 PM

#

@stray elm thanks but i did try it, I closed the game, added /alternatesavemount | alternatesavemount (tried twice), and nothing ingame popped up, is it expecting an ="path"?

stray elm Nov 6, 2020, 7:53 PM

#

shouldn't be, however your saves will not move automatically, you'll have to manually move them

#

Note: This will not automatically move any existing saves. Saves can be moved manually to the new location at:
C:\Users%USERNAME%\Saved Games
Be advised that, in this case, the Steam cloud saves and cross-saves feature will not work.

With the previous location being Documents/Saved Games/Hades

wispy thicket Nov 6, 2020, 7:57 PM

#

oh ok i see, yea it's actually working properly now, thanks, idk why doing it before didn't work

stray elm Nov 6, 2020, 7:57 PM

#

Great! Happy to help friendly

frosty tiger Nov 6, 2020, 8:41 PM

#

You can't see your health from the boon selection prompt

#

Probably been mentioned before

stray elm Nov 6, 2020, 8:42 PM

#

Yup :S

#

Thanks for checking in though ^.^

frosty tiger Nov 6, 2020, 8:42 PM

#

?

stray elm Nov 6, 2020, 8:42 PM

#

It's known

#

I'm not sure if it's something the devs intend to change (just don't know, they might be), but it has been brought up before (I was thanking you for making sure instead of just assuming)

warped light Nov 6, 2020, 11:19 PM

#

Hey y'all! I wanna xfer saved data from my desktop to my laptop. Does anyone know where those files are? Sorry for the ignorant question. Never done this before.

stray elm Nov 6, 2020, 11:19 PM

#

No worries @warped light ! On PC, your files are in Documents/Saved Games/Hades

warped light Nov 6, 2020, 11:19 PM

#

@stray elm appreciated!

stray elm Nov 6, 2020, 11:20 PM

#

You can also use Steam's Cloud Saves or Epic's Online Services, potentially

#

Sure thing ^.^

still surge Nov 7, 2020, 1:02 AM

#

Hello! I have some trouble with my relationship with Dusa.
|| I have maxed all the heart (all of them, even those with ambrosia). But...I havn't bound with her, unlike all the other characters that were bound directly after the last heart was aquired. I insist that I have bound with Thanatos, so I believe this is not because some events didn't append. ||
Is this a known issue?

vast gull Nov 7, 2020, 1:03 AM

#

you're likely missing an important scene that's unfortunately rng-gated

#

specifically a ||bedroom scene with dusa||

still surge Nov 7, 2020, 1:20 AM

#

That's a bit weird that || Thanatos rng-gated scene was after the bound.|| I'll come back if this important scene doesn't make it! Thanks!

narrow crest Nov 7, 2020, 4:32 AM

#

This is not really a Hades question, but wondering if anyone here knows - I bought Hades through the Epic Games Store. Does anyone know if it's possible to create an entry in the Windows start menu for Hades?

stray elm Nov 7, 2020, 4:34 AM

#

@narrow crest if you go to the Hades installation, you can right click on the application to add a start menu shortcut

mystic wren Nov 7, 2020, 4:34 AM

#

I'm having this problem, unable to read save data. I've tried all the listed suggestions in tech support. I use Avast and I've added my Steam game folder as an exception. I've confirmed that it's visible in firewall as well. I use a windows 10 home, just purchased today to replace a previous laptop.

📎 unknown.png

stray elm Nov 7, 2020, 4:35 AM

#

@mystic wren if you check the file properties, are they parked as read-only?

mystic wren Nov 7, 2020, 4:35 AM

#

yes. I've repeatedly attempted to change it but the read-only keeps coming back.

#

I've also tried changing to a different save game folder

narrow crest Nov 7, 2020, 4:36 AM

#

@stray elm I see the option in the ... menu in the Library page on EGS to "Create a Shortcut". But that makes a desktop shortcut, not a start menu shortcut.

mystic wren Nov 7, 2020, 4:37 AM

#

can't do anything with controlled folder access either

📎 unknown.png

stray elm Nov 7, 2020, 4:37 AM

#

@narrow crest I meant the installation in the folder, I believe it's in your Program Files

#

@mystic wren have you tried the launch option /alternatesavemount?

mystic wren Nov 7, 2020, 4:38 AM

#

yes, it didn't work

stray elm Nov 7, 2020, 4:38 AM

#

do you know why you wouldn't be able to access Controlled Folder Access?

mystic wren Nov 7, 2020, 4:38 AM

#

I don't know, this is a completely new machine

narrow crest Nov 7, 2020, 4:39 AM

#

@stray elm ah, you're right

stray elm Nov 7, 2020, 4:40 AM

#

@mystic wren did you exempt the folder in steamapps or in documents?

mystic wren Nov 7, 2020, 4:41 AM

#

I exempted the folder in steamapps from Avast blocking

stray elm Nov 7, 2020, 4:41 AM

#

alright--could you also exempt the folder in documents?

mystic wren Nov 7, 2020, 4:42 AM

#

done, still not working

stray elm Nov 7, 2020, 4:47 AM

#

I'm assuming you're using an admin account?

mystic wren Nov 7, 2020, 4:50 AM

#

yes

stray elm Nov 7, 2020, 4:51 AM

#

can you open windows security in general?

mystic wren Nov 7, 2020, 4:53 AM

#

yes

#

it looks like this

📎 unknown.png

stray elm Nov 7, 2020, 5:05 AM

#

alright...I'm not sure why you can't access it, then, sorry

compact spindle Nov 7, 2020, 6:28 AM

#

Dunno' if this is the right place to ask, but does anyone know how soon the Switch fishing will get fixed?

stray elm Nov 7, 2020, 6:29 AM

#

@compact spindle The next patch for the switch should be coming out somewhat soon!

compact spindle Nov 7, 2020, 6:29 AM

#

And that one will make fishing work?

stray elm Nov 7, 2020, 6:30 AM

#

I believe a fix for that is included, I don't know for certain off the top of my head

compact spindle Nov 7, 2020, 6:30 AM

#

Okay, so how soon is soon?

stray elm Nov 7, 2020, 6:31 AM

#

There isn't a specific date that I know of, sorry

compact spindle Nov 7, 2020, 6:32 AM

#

All right. No worries. Had to try.

stray elm Nov 7, 2020, 6:32 AM

#

Sure thing friendly

tardy lance Nov 7, 2020, 6:59 AM

#

is there a way to set a max framerate?

stray elm Nov 7, 2020, 7:08 AM

#

not that I know of, sorry

lavish hemlock Nov 7, 2020, 8:25 AM

#

fonts problem appears again

📎 20201107095120_1.jpg

#

at Nov 7 2020 9:51 AM UTC +7

#

zoom the picture, you can see the "Cast Damage:" has different font than the rest

stray elm Nov 7, 2020, 8:29 AM

#

@lavish hemlock thanks for reporting ^.^ (if you're on PC, could you report those in-game with f10 ?)

lavish hemlock Nov 7, 2020, 8:30 AM

#

Unfortunately, I quit the game. Now what? I open it?

stray elm Nov 7, 2020, 8:31 AM

#

No worries if you didn't

#

If you can in the future, it'll be easier to track down, though reporting here also works friendly

lavish hemlock Nov 7, 2020, 8:31 AM

#

Do you need log files or something...?

stray elm Nov 7, 2020, 8:33 AM

#

Not that I know of for bugs like this, but a bug report goes directly to the devs

feral fossil Nov 7, 2020, 9:04 AM

#

Anybody else having trouble getting the Steam overlay to work with Vulkan?

stray elm Nov 7, 2020, 9:13 AM

#

@feral fossil what's the issue specifically?

lavish hemlock Nov 7, 2020, 9:15 AM

#

I tried Vulkan once. The game lagged.

#

I revert to DirectX. No more lags.

stray elm Nov 7, 2020, 9:17 AM

#

Vulkan is optimized for some systems, but not all

#

So if dx works better for you, use it

crude acorn Nov 7, 2020, 9:19 AM

#

@lavish hemlock thanks for the report, it's a known issue that we are working on 🙂

#

@feral fossil I remember that some Vulkan games, such as Doom 2016 and No Mans Sky used to have issues with Steam Overlay. It comes on goes on most games as far as I know.

warm obsidian Nov 7, 2020, 10:26 AM

#

Hi! I have a problem with the synchronization of save files. Me and my GF both have Hades purchased on separate Steam accounts, we both had our own saves on separate PCs. We have separate Windows accounts on my PC, too. When my GF launched Steam and Hades (already installed on my PC&Windows acc), she saw her own saves, played a couple runs, but the next day when I tried to launch the game on my Steam&Windows account I saw her old save instead of mine. The progress made during these two runs wasn't saved. Moreover, my save files somehow ended up in her copy of the game and Windows account. I guess this could have happened because we also have shared Steam library? We can just switch the save folders, but how this will affect the future sessions from other PCs?

stray elm Nov 7, 2020, 10:40 AM

#

@warm obsidian While I'm not sure exactly what happened there, what I'd suggest is as a precaution the two of you use different save slots, so you don't have to worry about accidentally overwriting each other

#

in terms of future sessions, you can manually clear your steam clouds, and update them next time you play

#

(just make sure you have the correct saves locally)

warm obsidian Nov 7, 2020, 10:51 AM

#

Thank you! So we'll have to rename existing save files to sort them through the slots? We both initially had our main saves in slot 1.

stray elm Nov 7, 2020, 10:52 AM

#

yup--so one of you will want to rename your "Profile1" files to any of Profile2, 3, or 4

ancient hearth Nov 7, 2020, 10:59 AM

#

On the switch || while fighting extreme measures Hades he will summon a doomstone miniboss. If I am using a weapon that does damage through lots of hits then lots of shards will be spawned by the doomstone. When there are many shards spawned my game will start to become very choppy and it will be become hard to control with high delay. ||

knotty ginkgo Nov 7, 2020, 11:58 AM

#

I'm reporting here because the report bugs function doesn't seem to be working (another bug?)
Anyways, none of the achievements seem to be working for me, I have beaten the last boss a few times and fulfill many of the conditions but none of the achievements have been unlocked
Have attempted restarting steam and reloading the game to no avail.
Playing on Steam through proton

stray elm Nov 7, 2020, 12:01 PM

#

@knotty ginkgo don't know exactly how Proton works (is it a type of VM?), what happens when you press the bug report button?

knotty ginkgo Nov 7, 2020, 12:02 PM

#

The screen goes black and I can see the mouse but nothing else, I can't exit it so I have to quit the game.

stray elm Nov 7, 2020, 12:02 PM

#

Could you try alt-tabbing? It's probably opening up behind the game

knotty ginkgo Nov 7, 2020, 12:02 PM

#

Hm no

#

It doesn't open any new windows

#

I have checked

#

Hm wait

#

It seems like taking the game out of fullscreen mode spawned the bug reporter window

#

It was not there before, I double checked

stray elm Nov 7, 2020, 12:05 PM

#

In terms of achievements, could you try verifying file integrity?

Huh, aight. Mention that in the report!

knotty ginkgo Nov 7, 2020, 12:05 PM

#

I could, do you know where the achievements data is stored?

stray elm Nov 7, 2020, 12:06 PM

#

No no, steam has a "verify file integrity" function

knotty ginkgo Nov 7, 2020, 12:06 PM

#

Oh, okay

#

Yeah I can

stray elm Nov 7, 2020, 12:06 PM

#

Instructions near the top of #h1-tech-fixes if you need

knotty ginkgo Nov 7, 2020, 12:06 PM

#

Thanks

#

Well, this is not Supergiant's fault, this is more of a Proton bug and should be taken up with Steam, but Linux users might have trouble reporting bugs since the window it spawns is a bit broken and the "send report" button is missing

📎 SPOILER_unknown.png

stray elm Nov 7, 2020, 12:18 PM

#

Yeah—the bug report window pretty much only works on Windows

knotty ginkgo Nov 7, 2020, 12:19 PM

#

Good to know I'm not the only one affected

stray elm Nov 7, 2020, 12:19 PM

#

Hmm

#

What version of Proton are you using?

#

If you're not using the most recent version, it looks like updating might fix the achievements

real skiff Nov 7, 2020, 12:24 PM

#

Can I post a screenshot of a bug here? I already played past it so I can't include the screenshot in a bug report.

stray elm Nov 7, 2020, 12:24 PM

#

You could, though you can also submit the report anyway and just describe the issue

#

Depending on what it is, both could be helpful

real skiff Nov 7, 2020, 12:27 PM

#

On the "purge a boon" screen one choice had a different font than the other ones.

#

📎 20201106183414_1.jpg

stray elm Nov 7, 2020, 12:28 PM

#

Ah, yup—that's a known issue, it's good to know where it pops up though!

real skiff Nov 7, 2020, 12:29 PM

#

Thanks for the quick answer!

stray elm Nov 7, 2020, 12:29 PM

#

You're welcome friendly

mystic wren Nov 7, 2020, 12:46 PM

#

@stray elm My laptop has two separate storage drives: a solid state drive (the default C:/) and a regular 1TB hard drive. I switched my games library to the hard drive and the "unable to read data" error message stopped showing up. My saves from the old computer aren't there, can't remember if I'd had cloud saving off, but either way I'm able to run the game now so I'm putting this out here in case it matters.

I didn't have trouble starting and running any of my other Steam games but just to be safe I've moved them over as well

knotty ginkgo Nov 7, 2020, 12:47 PM

#

@stray elm I updated to Proton 5.13 and sure enough, all the achievements updated. Thanks for the help

📎 SPOILER_unknown.png

ripe pond Nov 7, 2020, 2:37 PM

#

Hey 👋 Is anyone else experiencing a problem with voices in a dialogue where they start off really quiet and then get to normal volume quickly?

It happens not just at the beginning of the line, but every time they make a brief pause as well. For example in this dialogue, Orpheus is really quiet for the words "My friend", "Eyridice", "I, no" and every time he says just "I".

📎 SPOILER_Hades_11.png

fading shard Nov 7, 2020, 3:15 PM

#

Hi everytime i close Down my hades i get a blue screen? Its the only game i play where this happens?

wooden lark Nov 7, 2020, 5:45 PM

#

hello guys

#

can some1 help me

#

with the save data?

strong crag Nov 7, 2020, 6:16 PM

#

Is anyone unable to hear the music?

#

It doesn't play for me

#

I only hear it in the menu

signal sapphire Nov 7, 2020, 6:26 PM

#

Hello, i had some glitchy flashing texture issues with Hades recently but only with the Vulkan renderer version, the other render options tend to be fine. My game usually runs better with it so i tend to play in Vulkan but some of the cutscenes and characters(especially Chaos for some reason) flash with these weird streaks, these are the best screenshots i could take with it showing really well. Else Laurels(especially in Elysium) tend to flash wildly showing a ring behind the Laurel ball, i tried getting a good screenshot of that happening but since it flashes very fast i wasnt really successful. would one be necessary i'll try to get one in my next runs.

📎 SPOILER_Flash_3.jpg

#

📎 SPOILER_Flash_2.jpg

#

📎 SPOILER_Flash_1.jpg

stray elm Nov 7, 2020, 6:56 PM

#

@signal sapphire you could try verifying file integrity, but if the other option works fine I wouldn't stress it

#

@strong crag what platform are you on?

#

@wooden lark what's the issue you're getting?

#

@fading shard are you getting a specific blue screen error code?

#

@ripe pond does it sound like Orpheus is quiet, or the music is too loud?

#

@knotty ginkgo awesome! Happy to help zagluv

#

@mystic wren you can try manually moving your saves, though I'm not sure exactly where you'd move them to. If you've started a new save, you could run a search through your Hard Drive for Hades saves. Glad that fixed it though!

strong crag Nov 7, 2020, 7:02 PM

#

@stray elm pc, windows 10, steam

stray elm Nov 7, 2020, 7:05 PM

#

Could you try verifying file integrity?

#

And you may want to double-check the audio settings in-game

ripe pond Nov 7, 2020, 7:11 PM

#

@ripe pond does it sound like Orpheus is quiet, or the music is too loud?
@stray elm

It sounds like Orpheus is quiet. As if his audio track would be faded in

#

I can try to record a video of it later

stray elm Nov 7, 2020, 7:12 PM

#

Alright...yeah, that would be really helpful! friendly

strong crag Nov 7, 2020, 7:15 PM

#

@stray elm will verify file integrity once done playing. audio settings are at max - music and master. if verifying file integrity says all files are fine, what do i do then

stray elm Nov 7, 2020, 7:22 PM

#

You could try backing up and then deleting the Profile1.sjson file in your saves folder (Documents/Saved Games/Hades) (if that doesn't work, move the backup back in). I'd suggest sending in a bug report in-game with f10 , and potentially reinstalling the game.

I haven't seen a lot of audio issues recently, so unfortunately I'm not sure exactly how to fix them, sorry. @strong crag

strong crag Nov 7, 2020, 7:27 PM

#

okay thanks. i can just copy the saved games from documents to desktop before reinstalling right?

stray elm Nov 7, 2020, 7:27 PM

#

You shouldn't need to, but it wouldn't hurt to do so just in case

#

Make sure you're grabbing the saves from your documents folder ^.^

strong crag Nov 7, 2020, 7:29 PM

#

thanks swan

stray elm Nov 7, 2020, 7:30 PM

#

Sure thing! Best of luck friendly

silver shadow Nov 7, 2020, 8:13 PM

#

Hello, I tried playing Hades earlier today, and I received the unable to read data message. I followed all of the steps listed on the message and had no success. I also had to manually create the saved games folder for my game. Every time I complete a run, it fails to save. Anybody know what I should do to fix it?

stray elm Nov 7, 2020, 8:17 PM

#

@silver shadow does the Saved Games/Hades folder have any .sav files in it?

crude prairie Nov 7, 2020, 8:18 PM

#

i'm working on a video guide for the speedrunning community and i'm trying to find images of the enemies with transparent backgrounds. i tried checking the community wiki but only a select few enemies actually have transparent backgrounds; was wondering if anyone knew where to look if more files exist?

silver shadow Nov 7, 2020, 8:19 PM

#

@stray elm No there are no files within the folder

#

I also made sure that the folder is not read only

stray elm Nov 7, 2020, 8:19 PM

#

@crude prairie I'd ask in the modding server (link in #self-promotion ) or #h1-discussion

#

@silver shadow alright—what I'd suggest doing is getting a save file from somewhere else (I can grab one in a bit, or you could grab one from the speedrunning website) and copying that into your folder. Once you start up the game, delete the save in-game and then start up in the same save slot

silver shadow Nov 7, 2020, 8:22 PM

#

Sounds good, I’ll check out the speed running website. Thanks for the help. I’ll give you an update soon

stray elm Nov 7, 2020, 8:22 PM

#

Sure thing! friendly Hope it goes well ^.^

crude prairie Nov 7, 2020, 8:25 PM

#

cool cool, i'll check the modding discord, thanks!

stray elm Nov 7, 2020, 8:26 PM

#

Welcome shadesmile

elfin swan Nov 7, 2020, 8:44 PM

#

Text in english, suppose to be in french

📎 SPOILER_2020-11-06_21_38_16-Greenshot.png

stray elm Nov 7, 2020, 8:48 PM

#

@elfin swan hey! Could you drop that in #hades-localization as well?

marsh dawn Nov 7, 2020, 8:52 PM

#

Hello !
I play on Windows 10 with Epic Games Store and for some reason my girlfriend, who has her own save, experience multiple freezes during her run but I don't with my save... I tried every fix in the "tech fixes" page and also Vulkan launcher but nothing works... I really don't understand why it's only happening with her save.
Hope you can help me!
(love love love the game, thanks a lot for it)

north ridge Nov 7, 2020, 8:52 PM

#

Here are several minor things that I experienced recently:

#

When playing with Rare Crop and Malphon, the rarity upgrade message after a fight would keep Zagreus locked into a fighting stance. You could move around, but the animation would stay locked. I wasn’t able to pick up anything until I pressed attack, which got me unfrozen.

#

In the Alecto fight, one her blades persisted after her death, and it was able to damage me still. (I think this is a bug.)

#

When fighting Theseus, I dropped a boulder on him, and he was pinned against the wall by the pickups that dropped. I wasn’t able to damage him, as he was completely blocked, but I was still at risk of being hit by his call. (I don’t know if this is technically a bug, as there seems to be a decision to keep collision detection on pickups; heck, I often use this to my advantage by having Astarius run into them. But I still feel bad that Theseus was trapped.)

#

When I was fighting the final boss with maximum Extreme Measures on, he threw his spear at me and never retrieved it. It just showed a second spear in his hands for the rest of the phase, while one of them stayed on the ground.

#

During one of the Meg fights, she claimed that I only beat her because of the power of the mirror. If you beat her with maximum Routine Inspection on, that triggers further dialogue. However, I first tried simply to use a key to reclaim all of the darkness from the mirror. I would think that this should also have triggered that dialogue, but it did not. Also, I would think that simply reclaiming all darkness from the mirror should count as a 100% darkness-free run, but I don’t know if it does, as I didn’t finish the run when I first beat Meg under that condition.

stray elm Nov 7, 2020, 8:55 PM

#

Hello !
I play on Windows with Epic Games Store and for some reason my girlfriend, who has her own save, experience multiple freezes during her run but I don't with my save... I tried every fix in the "tech fixes" page and also Vulkan launcher but nothing works... I really don't understand why it's only happening with her save.
Hope you can help me!
(love love love the game, thanks a lot for it)
@marsh dawn I know you've popped in before, sorry that you're still getting those freezes! There are steps (now at the end of #h1-tech-fixes ) about sending in some system information to support@supergiantgames.com , have you done that?

#

@north ridge Thanks for the reports! What platform are you on?

marsh dawn Nov 7, 2020, 8:55 PM

#

@stray elm I didn't, gonna do that now!

stray elm Nov 7, 2020, 8:56 PM

#

Sounds good! Hopefully the devs will be able to figure out what's going on

eager pawn Nov 7, 2020, 9:17 PM

#

how do I make hades auto launch in the default directx? when i launch from steam it has me pick the option every time

stray elm Nov 7, 2020, 9:19 PM

#

@eager pawn There isn't a super easy way, unfortunately. You could add the directX version as a shortcut somewhere, but that wouldn't launch through Steam

eager pawn Nov 7, 2020, 9:19 PM

#

ive tried that and it didnt register me playing it through steam so i didnt get some achievements right away

#

cant i just to the launch options

#

like -directx or something

stray elm Nov 7, 2020, 9:21 PM

#

There currently is not a launch option that I know of for this, sorry

eager pawn Nov 7, 2020, 9:21 PM

#

k

sonic sedge Nov 7, 2020, 9:50 PM

#

Is Vulkan not working with the Steam Overlay a known issue, or is it just me? haven't loaded the game in weeks, and the cursor changes to the Steam overlay one when I activate the shortcut but nothing else shows.

stray elm Nov 7, 2020, 9:50 PM

#

@sonic sedge have you tried with the directX version?

sonic sedge Nov 7, 2020, 9:52 PM

#

just checked, it works. but Vulkan is better, right? or is that just "better" in quote marks

stray elm Nov 7, 2020, 9:52 PM

#

It's better on some systems, not all

sonic sedge Nov 7, 2020, 9:52 PM

#

I cap my frames at 300 by default, so I'm not exactly starved here for fps

stray elm Nov 7, 2020, 9:52 PM

#

XD

#

As long as directX works well, no reason not to use it

sonic sedge Nov 7, 2020, 9:54 PM

#

yeah that... that makes sense. I like my screencaps too much anyway. thanks!

stray elm Nov 7, 2020, 9:54 PM

#

Sure thing!

feral fossil Nov 7, 2020, 11:25 PM

#

@stray elm The game runs okay for me in DirectX, but I do get big FPS drops when action gets crazy. I'd like to compare FPS with Vulkan. I use the Steam overlay to show FPS count and it doesn't work when I launch the game in Vulkan mode.

#

🙂

#

Sorry, just now seeing your response from ~12 hours ago. Lol

stray elm Nov 7, 2020, 11:27 PM

#

no worries! I don't know why the FPS counter isn't showing up with Vulkan, actually

feral fossil Nov 7, 2020, 11:28 PM

#

Yeah seems weird, when I press shift-tab to bring up the overlay, my mouse cursor changes, so I know something is happening in the background, but I can't see anything (other than the game, the game runs fine minus the Steam overlay).

#

I suppose I could run something like Fraps to check my FPS with Vulkan, but kind of a pain to install and set that up, and then not having the Steam overlay is a pain too.

#

If you want to test it yourself, launch the game from the Steam library view and it will prompt you to pick a renderer.

stray elm Nov 7, 2020, 11:33 PM

#

ye--don't have time now, I might be able to later

feral fossil Nov 7, 2020, 11:36 PM

#

No worries, no rush either. I'm able to play mostly fine on DirectX.

lunar spruce Nov 8, 2020, 5:02 AM

#

Minor glitch, but while using the Aspect of Zeus special I stopped being able to order it to return to me. It would still return after a time. I think it might have happened because I hit return same time I picked up a reward, which I was able to replicate once. Luckily only lasted the one chamber but it made getting the trove much harder! I'm on Switch.

stray elm Nov 8, 2020, 5:03 AM

#

If you're able to replicate it, @lunar spruce , does walking over it while it's out do anything?

lunar spruce Nov 8, 2020, 5:05 AM

#

Sorry, I didn't try at the time and I'm not in that run anymore so can't try right this moment.

stray elm Nov 8, 2020, 5:08 AM

#

No worries ^.^

north ridge Nov 8, 2020, 5:09 AM

#

@north ridge Thanks for the reports! What platform are you on?
@stray elm I'm on PC.

stray elm Nov 8, 2020, 5:11 AM

#

Alright--the boulder one does seem to be intended, from what I've seen. For the rest, could you report those in-game with f10 ?

north ridge Nov 8, 2020, 5:15 AM

#

Yeah, it kind of all happened in a short span, and I didn't feel like they were major enough for an F10.

#

I don't suppose it would work retroactively?

stray elm Nov 8, 2020, 5:17 AM

#

You can send in an f10 whenever, just describe the issue ^.^ And honestly, it's fine to f10 even really small things--I've submitted over 500 bug reports at this point

north ridge Nov 8, 2020, 5:19 AM

#

Got it.

sleek pasture Nov 8, 2020, 11:39 AM

#

hey i reported a little while back that on my mac using steam the picture flickers between being the correct aspect ratio and stretched horizontally. ive basically only ever played the games stretched. it flickers back to normal mode only occasionally and it tends to be triggered by cinematics and browsing menus with WASD instead of cursor. any thoughts? i love this game and would really like to be able to experience it in the correct aspect ratio.

dense glen Nov 8, 2020, 12:11 PM

#

does anyone know how to set up a controller on Pc?

twin patio Nov 8, 2020, 12:17 PM

#

do you play on steam or epic?

dense glen Nov 8, 2020, 12:17 PM

#

steam

twin patio Nov 8, 2020, 12:17 PM

#

which controller are you usinh

dense glen Nov 8, 2020, 12:18 PM

#

currently a ps4 one

twin patio Nov 8, 2020, 12:18 PM

#

steam has built in support

#

you can plug it in and go to settings

#

theres a controller menu and a big picture mode for controllers

dense glen Nov 8, 2020, 12:18 PM

#

okay

#

thanks

twin patio Nov 8, 2020, 12:19 PM

#

no problem

stoic beacon Nov 8, 2020, 1:48 PM

#

I foretold and fulfulled the "Customer Loyalty" Prophecy at the same point in time, when I bought the one item that seemed to be missing from it. Also, by checking with the wiki's list of prophecies, I seem to have all of them but "The Reluctant Musician", is there some way to fix this on my save ? For both prophecies, is it because I played during Early Access ?

raw elk Nov 8, 2020, 1:52 PM

#

He, there seems to be an issue whereby if there's a conflict between local and cloud save, and then you pick cloud, and it loads and you're like 'yep that's my save!' and quit without transitioning between chambers, it never saves that cloud save over the top of your local, but it marks the conflict resolved, so when you re-load into that save file it just automatically uses the local. (At least that's what appears to be happening. Reproduce: have a situation with a cloud and local conflict, load game, pick cloud, after it loads immediately quit, load game again, no prompt will be shown and the old local will load)

#

(This is EGS, by the way)

agile hornet Nov 8, 2020, 1:57 PM

#

Hey there!

I do not know if this is a concern for anybody, but I wanted to communicate this to the team.

Ive been checking out the newest version of the game (I once finished it before) and somehow I managed to get to the Temple of Styx on my third run on the new save.
And what happened was a dialogue about ||Persephone being Zagreus' mother showed up, even though up to this point player shouldnt know that Persephone is his mother nor should Zagreus acknowlegde that at this point, since it is revealed later in the storyline.||

Don't know if someone already found this, but wanted to communicate that!

#

Or should I submit this somewhere else?

sleek pasture Nov 8, 2020, 2:16 PM

#

^ you might wanna spoiler some of that in case new players come in here

agile hornet Nov 8, 2020, 3:34 PM

#

True, its done

solar cypress Nov 8, 2020, 3:51 PM

#

Does anybody know anything about a bug on Switch where the enemies freeze in place and can’t be damaged? It happened to me in the Hydra fight the moment I finished killing the first three spawns. Two headless hydra necks are stuck in place, as is Lernie. I can still run around, smash things, and take damage from lava. What should I do?

high tide Nov 8, 2020, 4:36 PM

#

Hi, I have some issues with my controller, not that it is not detected or whatever, but when I use the joystick on my xbox pod pad, the main character keeps going up
After many tries to go down; he stops trying to go up; but if I use the joystick again it start again to try to go up...
My controller is fully functionnal and I play with it on many other games....
Thanks for the help!

stray elm Nov 8, 2020, 4:54 PM

#

@sleek pasture you could try forcing the resolution with the launch options /x= /y=, with the desired resolution after each one. If that doesn't work, have you tried windowed mode?

#

@stoic beacon what platform are you on? And have you || freed Orpheus ||?

#

@raw elk if you're on PC, could you also report that in-game with f10 ? Sorry if that messed up your save at all ^.^"

#

@agile hornet if you're on PC, you can report that in-game with f10 , otherwise this is the place to do it! (And yes, thank you for tagging it friendly )

#

@solar cypress I haven't heard of that, thanks for reporting! What happened afterwards? (I'm guessing you died, because they wouldn't die?)

#

@high tide what platform are you on?

high tide Nov 8, 2020, 5:00 PM

#

windows

stray elm Nov 8, 2020, 5:00 PM

#

Steam or Epic?

stoic beacon Nov 8, 2020, 5:01 PM

#

Linux, Steam via Proton. I am beyond the epilogue, I even got ||Orpheus and Eurydice back together||

high tide Nov 8, 2020, 5:01 PM

#

Steam

stray elm Nov 8, 2020, 5:01 PM

#

Alright...is it the in-game Prophecy, or the Steam Achievement, @stoic beacon ?

stoic beacon Nov 8, 2020, 5:01 PM

#

In-game prophecy, I got 100% Steam without issue

stray elm Nov 8, 2020, 5:01 PM

#

And @high tide , have you tried using Big Picture Mode?

#

Could you try verifying file integrity, Balkanye?

stoic beacon Nov 8, 2020, 5:03 PM

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Right away. Fyi I am on the test branch right now, since it has been made available, but I had the 100% Steam achievements a couple of days before switching

high tide Nov 8, 2020, 5:03 PM

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Didnt try big picture mode yet, dont even know how to do it but I'll try, does it affect the controller?

stray elm Nov 8, 2020, 5:05 PM

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Big Picture Mode is in the top right of the Steam Window, and it's basically designed to make playing with a controller better

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And @stoic beacon just to clarify, you've met the requirements for a while, even before you switched? And you've checked through the entire list in-game to make sure you didn't get it a while back?

faint jewel Nov 8, 2020, 5:08 PM

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@high tide You can also try adjusting the Dead Zone in Hades' Controls menu

stoic beacon Nov 8, 2020, 5:08 PM

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I just checked my in-game list of prophecies with the one available on the gamepedia, it is the only one missing, and I met the requirement during early access

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File verification came out fine

stray elm Nov 8, 2020, 5:08 PM

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Is it not showing up at all, or just not marked as completed?

stoic beacon Nov 8, 2020, 5:09 PM

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Completely absent from the list. In-game, I have 1 less prophecy than on the wiki, and it is that one

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And this prophecy came out at the 1.0 launch, according to the patch note

stray elm Nov 8, 2020, 5:10 PM

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The Reluctant Musician?

stoic beacon Nov 8, 2020, 5:12 PM

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Yup, as seen here

📎 unknown.png

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(According to the discord search, another user also had the issue)

stray elm Nov 8, 2020, 5:17 PM

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Alright...I'm not sure about the sequence of events there, in-game. Normally I'd suggest you f10 , but I'm pretty sure that doesn't work on Linux, unfortunately :/

stoic beacon Nov 8, 2020, 5:18 PM

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Yeah, I tried to F10, the window showed up, but any interaction with it made it freeze unfortunately

stray elm Nov 8, 2020, 5:21 PM

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It could be that the Prophecy won't show up if you already freed Orpheus...? I'll check later today on my game, see if I have it

stoic beacon Nov 8, 2020, 5:23 PM

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That's what I suspect, indeed. It's not gamebreaking by any means, but... now that I know, it really bothers me failbag

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Thanks for your help !

stray elm Nov 8, 2020, 5:24 PM

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Sure thing! I'll let you know what I find friendly

stoic beacon Nov 8, 2020, 5:25 PM

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I think the same happened to me for Customer Loyalty, even though that one came out on June 26th, I took a break from the game a bit before that moment, and fulfilled it today (by buying a random Charon item lol, since I didn't know this prophecy existed)

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And that made me want to double check

high tide Nov 8, 2020, 5:33 PM

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I launched the game while in Big Picture mode and same thing, Zagreus keeps going top unless I try to go down

stray elm Nov 8, 2020, 5:33 PM

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Alright. Tiank also reminded that you can check the in-game Dead Zone settings

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I'd take a look at those

raw elk Nov 8, 2020, 5:34 PM

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Okay I'll repeat what I said before with F10

stoic beacon Nov 8, 2020, 5:34 PM

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Did you try to increase the dead zone in the options @high tide ? And try your controller here, maybe something is wrong with it https://gamepad-tester.com/

stray elm Nov 8, 2020, 5:35 PM

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Also—just starting up Big Picture isn't always enough, you might want to go through the settings there and see if your controller is set up. But check in-game first, probably

high tide Nov 8, 2020, 5:35 PM

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tank you guys, the dead zone was the answer!

stray elm Nov 8, 2020, 5:35 PM

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Sweet!

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Thanks for reminding me about that Tiank xD I've barely played with controller and totally forgot

fading viper Nov 8, 2020, 5:49 PM

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Hello, can someone help me out with Hades going black screen?

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I simply try to loadout my file (I progressed quite a bit already and suddenly it won't work anymore)

stray elm Nov 8, 2020, 5:51 PM

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@fading viper have you checked through #h1-tech-fixes ?

fading viper Nov 8, 2020, 5:51 PM

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Yeah I did, I tried all of them but nothing seemed to have worked

stray elm Nov 8, 2020, 5:51 PM

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Alright—when specifically does the game black screen?

fading viper Nov 8, 2020, 5:52 PM

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exactly when I load up my save file

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the crash bug report comes up and its all black

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looks like this

📎 unknown.png

stray elm Nov 8, 2020, 5:56 PM

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Alright—well to start, make sure to send that in, and include what happened & your discord tag there.

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And you've tried everything under If you're having issues launching the game, or see a black screen?

fading viper Nov 8, 2020, 5:57 PM

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Specifically yes

stray elm Nov 8, 2020, 5:59 PM

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Can you start a new save? And if so, are you able to load it up after?

This would tell us if it's something related to that save, or something with the game itself

fading viper Nov 8, 2020, 6:00 PM

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Actually I just tried a new save, and that works apparently

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but my other save file with all my progress doesn't

stray elm Nov 8, 2020, 6:02 PM

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Alright. Could you try renaming (or copying and renaming the copy) Profile1.sav to Profile4.sav (or 2 or 3)?

fading viper Nov 8, 2020, 6:03 PM

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ill try that

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so it does exactly the same with that save file, but it does play sound now which is progress, I think

stray elm Nov 8, 2020, 6:05 PM

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As in, black screen with audio, still crashing?

fading viper Nov 8, 2020, 6:06 PM

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yeah

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but the game stays up, I can press ESC and exit normally even after I clicked off the error

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it just lets me interact with the menu with the black screen

stray elm Nov 8, 2020, 6:10 PM

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Alright...I'd save a backup of your save somewhere else, if you haven't already, just to be safe.

Do you still have the 4 launch options set?

fading viper Nov 8, 2020, 6:10 PM

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I think so what do you mean

stray elm Nov 8, 2020, 6:14 PM

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In some rare cases, the game's default settings can cause problems. To change those settings before launching:

On Steam:
· Right-click on Hades in your Steam Library
· Select 'Properties...'
· Press the button that says 'Set Launch Options...'
· Enter the following: /UseNativeGaInput=true /UseNativeGaInputNoControllers=false

On Epic Games Store:
· Select 'Settings'
· Scroll down to Hades under 'Manage Games' and select it
· Select 'Additional Command Line Arguments'
· Enter the following: /UseNativeGaInput=true /UseNativeGaInputNoControllers=false

If those don’t work, there are a couple of additional options to try, adding one at a time, each one with a space after the ones above:
/UseSwapEffectDiscard=true
/UseAnalytics=false

fading viper Nov 8, 2020, 6:18 PM

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I tried those just now, but they don't work

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apparently the error is Script Crash: RunManager.lua:3788 attempt to perform arithmetic on local 'investment' (a nil value)

stray elm Nov 8, 2020, 6:20 PM

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And you've tried verifying file integrity?

fading viper Nov 8, 2020, 6:23 PM

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I'll try now

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I did but I'll try again

stray elm Nov 8, 2020, 6:26 PM

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Alright...hmm. Started a new save worked, renaming the current save kinda worked...(assuming you started with Profile 1 and made a new save in Profile 2) could you try getting rid of Profile2.sav (or moving/renaming it) and replace it with a copy of Profile1.sav? I'm not exactly sure what the problem is, unfortunately, so I'm guessing at some potential fixes

fading viper Nov 8, 2020, 6:27 PM

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ok ill try

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and yeah you guessed correctly lol, I used savefile 1 never any of the others

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if this doesn't work I'll try a full pc restart and then I'll probably give up lol

stray elm Nov 8, 2020, 6:28 PM

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Could also try reinstalling the game, and if you left your discord tag on one of the crash reports the devs could reach out to you if they know of a way to fix it

fading viper Nov 8, 2020, 6:28 PM

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yeah will probably do that tomorrow if it continues, but thank you for helping

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the game is awesome btw

stray elm Nov 8, 2020, 6:29 PM

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Sure thing! Best of luck, and sorry we couldn't get it working friendly

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And yeah it is!

fading viper Nov 8, 2020, 6:29 PM

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:D

gaunt folio Nov 8, 2020, 6:34 PM

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Hi, I can't seem to find the option to turn on the ability to aim with the right analog stick?

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Is there a twin-stick control scheme available?

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I would like to dash in one direction and attack in the other, basically, and I don't know how to execute that on controller.

stray elm Nov 8, 2020, 6:36 PM

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@gaunt folio there is not, unfortunately

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The closest you can do is using a mouse and a controller at the same time

gaunt folio Nov 8, 2020, 6:37 PM

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Yeah, I'm playing on Switch 😦 are there any plans for this? I did a quick search on this discord and seems like a lot of players want this...

stray elm Nov 8, 2020, 6:38 PM

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I don't know if there are, sorry. Though personally, I agree it would be nice xD

crystal summit Nov 8, 2020, 7:04 PM

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quick question: the font rendering bug in the boon select interface is known already? Is there a list of known issues perhaps?

vast gull Nov 8, 2020, 7:05 PM

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font bug is known, and is very, very persistent lol

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feel free to report anyways, will help out the devs

crystal summit Nov 8, 2020, 7:06 PM

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I'll keep a more detailed record of its occurrence then, if that helps to track it down. Where and how to submit this stuff for maximum dev convenience?

vast gull Nov 8, 2020, 7:06 PM

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if you're on pc, f10 for an in-game bug reporter

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not sure if there's one for switch though

stray elm Nov 8, 2020, 7:06 PM

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Otherwise, just drop a screenshot here

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There isn't a switch one that I know of

crystal summit Nov 8, 2020, 7:07 PM

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I'm on macOS, F10 does nothing for me.

stray elm Nov 8, 2020, 7:07 PM

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Yup, so just drop a screenshot here ^.^

crystal summit Nov 8, 2020, 7:07 PM

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Roger, will do.

silk prawn Nov 8, 2020, 7:35 PM

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📎 unknown.png

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@stray elm here

stray elm Nov 8, 2020, 7:36 PM

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Alright—what you want to do is move or rename your current Profile1.sav so you can finish renaming Profile1 (2).sav to be Profile1.sav

silk prawn Nov 8, 2020, 7:37 PM

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what do i have to rename the Profile1.sav to?

stray elm Nov 8, 2020, 7:38 PM

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Doesn't matter—you're basically replacing it. I say rename just in case something breaks and you want to try going to back to it—so maybe Profile1_old.sav?

silk prawn Nov 8, 2020, 7:39 PM

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okay i renamed it now what?

stray elm Nov 8, 2020, 7:40 PM

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Rename Profile1_temp.sav to Profile1.sav (either by making a copy and renaming that, or by just renaming the existing file)

silk prawn Nov 8, 2020, 7:40 PM

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what now 🙂

stray elm Nov 8, 2020, 7:41 PM

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You should be good to go!

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If Epic prompts you to pick cloud or local

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Pick local

silk prawn Nov 8, 2020, 7:41 PM

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okay

stray elm Nov 8, 2020, 7:42 PM

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Generally, you'll want to pick whichever one is more recent, which in this case should be the local one anyway

silk prawn Nov 8, 2020, 7:42 PM

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wow dude you are cracy thank you sooo much

stray elm Nov 8, 2020, 7:42 PM

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Sure thing! Did it work?

silk prawn Nov 8, 2020, 7:43 PM

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yea

stray elm Nov 8, 2020, 7:43 PM

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Awesome :D

stray elm Nov 8, 2020, 8:04 PM

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@wispy cobalt just wanted to check, did you see my message with the launch options?

wispy cobalt Nov 8, 2020, 8:07 PM

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Yep! Sorry for not replying when you posted it.

stray elm Nov 8, 2020, 8:08 PM

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No worries ^.^

faint jewel Nov 8, 2020, 8:19 PM

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@agile hornet Do you remember what was the line more or less? And who Zag was talking to? Because there is a dialogue that should trigger when you reach the Temple of Styx quickly like that. Do spoiler tag the dialogue if you remember it, please.

agile hornet Nov 8, 2020, 8:38 PM

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Yes, ||it was triggered by Cerberus. He was talking about how he needs to go and see his mother to convice Ceb to step away to then burst into laughter.||

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I reckon it's something to fix, since ||Persephone was never mentioned ealier in the storyline and only later the sequence with Zag going around his Fathers office when he finds out about Persephone appeared. It might confuse somebody.||

faint jewel Nov 8, 2020, 8:45 PM

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Then it should be like that. ||It's: "Hahaha, no, but seriously, boy. I know why you're here. There has to be a way to make you look the other way. What if I help you with the Satyr problem, would you let me go? Please. I have to find Mother. You know what this means to me". There is no mention that Persephone is Zag's mother, just that he is looking for her mother. That's a different path to find out why Zag wants to escape, another being Flashbacks. It will be revealed later who Zag is exactly looking for.||

agile hornet Nov 8, 2020, 8:46 PM

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Hmm maybe I misread it then, ||but I remember that just before that dialogue you quoted her name was mentioned.||

faint jewel Nov 8, 2020, 9:21 PM

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Sorry, actually you're right. ||There is a mention of Persephone there. I got the old version of that dialogue saved... However, it shouldn't really change much if you think about it. The Flashback will show how Zagreus found out who is his mother. By the time Zag is talking to Cerberus he already knows that, only player doesn't know. Anyway, it seems that it's intended.||

agile hornet Nov 8, 2020, 10:00 PM

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I see, well if its all good then I am satisfied!

twilit lintel Nov 8, 2020, 11:07 PM

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According to Swan, I should mention here that I got the Achilles dialogue for various weapon unlocks (Coronacht and Exagryph for example) well after unlocking them. And by that I mean a ways after ||getting Persephone back - in fact, I was trying to get Achilles to progress with the Patroclus questline.||
Also, Nyx forbidding Dusa from speaking to Zagreus after I had completely filled out Dusa's affection, Ambrosia included.

hushed bronze Nov 8, 2020, 11:14 PM

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Hi Guys, any information when are we gonna get some patch on switch?

sonic sedge Nov 8, 2020, 11:17 PM

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https://discordapp.com/channels/456889434672201729/520430049003044864/761427697229496351
Well, it happened again, except I didn't delete any files this time. Just really bummed that my 20+ minute run is probably gone now :/

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Game hard crashed and PC had to be powered down manually. There still isn't a fix for this is there?

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my suggestion would honestly be to just... stop... punishing your userbase with this infuriatingly esoteric way of managing save files so that if and when the game crashes it doesn't affect those who literally did nothing but play the game legitimately

stray elm Nov 8, 2020, 11:33 PM

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@hushed bronze no specific date as of yet, but it should be pretty soon

twilit lintel Nov 8, 2020, 11:34 PM

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Guessing the Switch patch is in certification

stray elm Nov 8, 2020, 11:36 PM

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@sonic sedge Theoretically you should still be able to recover your run, I'm sorry that this is causing trouble

sonic sedge Nov 8, 2020, 11:39 PM

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I've tried all 4 files in the folder

stray elm Nov 8, 2020, 11:39 PM

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and the steam cloud?

sonic sedge Nov 8, 2020, 11:39 PM

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Profile1.sav.bak literally has the same date modified as Profile1.sav, so that's no help

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Profile1_Temp.sav and Profile1_Temp.sav.bak have the same date/time as well but neither of them are readable

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steam cloud has the same files uploaded, because it doesn't upload in the middle of the run but only after it closes, sadly

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and if those had readable files they'd be before this last run I had, which is even further back than Profile1.sav

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so I was wondering but... if the Switch version crashes like I assume it has the ability to, does it revert the game's state to before the run as well? because that's kinda rough

stray elm Nov 8, 2020, 11:52 PM

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I don't know exactly how that works for the Switch, actually

proud palm Nov 8, 2020, 11:56 PM

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Hello everyone !
I am really enjoying Hades on PC so far, thanks for the awesome game ! I was not expecting such a rogue-lite this year zagluv

Visual effects are really stunning, but I ran into some game design tradeoff that I would like to adjust to my likings : the force with which visual effects are rendered is really making it difficult to distinguish mobs and bosses move/attack patterns and disturbing me from a gameplay point of view. So I was wondering if I could force less persistent effects in some configuration file ? thanthink Thanks for considering my request !

📎 SPOILER_unknown.png

stray elm Nov 9, 2020, 12:04 AM

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@proud palm you may be able to do some of that through the in-game settings. You could also try the launch option /DrawBloom=false, though I'm not sure that that will work

proud palm Nov 9, 2020, 12:06 AM

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I will definitely try this during my next run and let you know. Thanks for the tip 👍

stray elm Nov 9, 2020, 12:06 AM

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I've been meaning to run through the available launch options with one of the devs, so if I find one that would do that I'll let you know

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Sure thing friendly

proud palm Nov 9, 2020, 12:10 AM

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I also noticed there are options about each profiles inside the saved games folder (using W10) and that they can be modified thanks to a regular text editor, but I am lacking more in depth knowledge to tune these 😅

stray elm Nov 9, 2020, 12:11 AM

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you mean the .sjson file?

proud palm Nov 9, 2020, 12:12 AM

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Yes

stray elm Nov 9, 2020, 12:13 AM

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I don't believe any of the settings there by default affect those visual effects, though I could be wrong about that

proud palm Nov 9, 2020, 12:23 AM

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It's only a guess, thank you for your support!

still niche Nov 9, 2020, 2:31 AM

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Hello! I'm not sure if this is the best place to report a bug I think I'm encountering but I would like to try. I'm playing Hades on the Switch and I think my Dusa max affinity is bugged. I gave her the last gift but now every conversation I have with her is just one liners and doesn't progress the bond.

wooden egret Nov 9, 2020, 3:07 AM

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Hi, I keep getting a notification that says "warning: unable to read data"

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and it gives me a list of things to do

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and I did em

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but It's not working and nothing is saving

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it said to join this discord if nothing else works

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so here I am

solar cypress Nov 9, 2020, 3:09 AM

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@stray elm After the Hydra fight froze, I stood around for awhile, then forced the program to restart, and found myself standing next to Skelly when it opened back up. Two headless hydra necks had been stuck in place, and the shielded main head was doing nothing and unhittable.

📎 image0.jpg

frosty tiger Nov 9, 2020, 3:16 AM

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Are there any known memory leak issues with hades on pc? I've run into a few problems with running out of memory while playing that I don't seem to run in with other games

stray elm Nov 9, 2020, 3:42 AM

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@still niche The last interaction to get Dusa's bond is behind a bit of RNG, unfortunately, so you may need to wait a few extra runs

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@Spoon#6969 there are some additional steps in #h1-tech-fixes , have you looked there? And what platform are you on?

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@solar cypress alright, thanks for reporting! If you did another run, did the same thing happen?

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@frosty tiger not that I know of, does it seem to be a gradual increase or a sudden spike in memory usage?

frosty tiger Nov 9, 2020, 3:46 AM

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It only happens when I leave it on overnight, I was just wondering if anyone else dealt with a similar issue, I have a lifestyle where sometimes I'll just go to bed and leave it on and wake up and play it again 😅 it's not a tremendous issue, but thanks for the reply

stray elm Nov 9, 2020, 3:47 AM

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Ah, I see—long term like that, I have heard of similar issues. Do you tend to leave the game focused or do you tab out?

frosty tiger Nov 9, 2020, 3:47 AM

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Focused, that's probably my issue, I run a decently high end computer though and it doesn't do it with watchdogs, gta5, witcher 3, etc.

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But I'll just stop doing that and not encouraging my own sloth 😂 love the game by the way, I've pushed it on at least 10 other buyers, absolutely phenomenal and a contender for my favorite game of the year

stray elm Nov 9, 2020, 3:54 AM

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Ayy, nice ^.^

And yeah, it's probably better to close it anyway lol, that way your comp isn't running all night

winter dune Nov 9, 2020, 4:07 AM

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I saw another user reference this similar hard crash issue on Switch. A friend of mine has experienced this as well during her runs. ||When fighting Hades on max Extreme Measures, she has had the game crash when multiple Doomstones spawn enemies. ||
||https://clips.twitch.tv/HomelyFrozenPonyPeanutButterJellyTime||

stray elm Nov 9, 2020, 4:10 AM

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Thanks for reporting, @winter dune !

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I believe that should be part of the switch patch coming out soon

feral spoke Nov 9, 2020, 4:21 AM

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Finally seeing you with your own color fills me with joy

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Not a green pleb like me

stray elm Nov 9, 2020, 4:22 AM

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xD

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I'm enjoying it, tbf

feral spoke Nov 9, 2020, 4:23 AM

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👌 friendly

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You deserve it

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You help a lot of people

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I send them your way bouldy

stray elm Nov 9, 2020, 4:24 AM

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xD

feral spoke Nov 9, 2020, 4:25 AM

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Quite literally

📎 Screenshot_20201108-222513_Discord.jpg

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Lmao

stray elm Nov 9, 2020, 4:32 AM

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xD

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nice, lol