keen mirage
While this is certainly a sensitive topic, there is one point in time when administrators and moderators have to resign. By resigning, you give new people who play the game and want to make Azur Lane better a chance. You also allow your existing admins and mods a truly deserved break. If the same people are in charge of leading the community for several years, the quality of their volunteer job will most certainly drop.
For example today, there was a huge misunderstanding on your tech-support channel. The issue was that apparently I shared a link that was deemed fishy by the administration. Which is okay, because links are something that you should doubt on Discord.
However, what is not correct is that the administration take action without first being informed. It is unprofessional and incorrect to give messages like this one:
"Let's not tell people to join a random ass Website that doesn't work to contact support.
I'm saying this cuz it legit didn't work and looks fishy AF"
Messages like these show that certain members of the administration don't take their volunteer job seriously. You can argue to me that the admins and mods are volunteers, but being a volunteer does not equal being a terrible admin. You can be a volunteer and give more educated answers. I was a volunteer moderator for Electronic Arts myself and I took the job seriously, in the sense that I would treat the users with more respect, using an appropriate tone and not a tone that is rather questionable. If you don't treat users with respect, you give a very bad impression for the game. This is supposed to be an official server and as such, it should be a place where people who are capable to act maturely should have power. Users that cannot address issues correctly shouldn't have power.
While I don't particularly find myself frustrated over the fact that my website got called "random ass Website", I think that such replies are unnacceptable. I also think that a great part of your administration needs to step aside, as there are more qualified people around.
And by no means I'm going to say I'm the only one qualified for such a position, there are other users like Hassat Hunter and Snowyamur9889 who seem more positive and willing to contribute to the community. Such users who give feedback and help others should have important positions, in my honest opinion.
All of this said, I don't condemn the entire team or anyone in particular. I'm not even condemning PinheadedPants. PinheadedPants had the reaction that a normal and any user who is ignorant on a topic would have. However, a community leader shouldn't have the "I accuse and then apologize if wrong" mindset. If better, don't accuse at all.
I hope that the staff or whoever is in charge of the server will look into this. As for me, I'm just a person who wants to make the game better in whatever way I can. A few days ago I had the idea of making a link that redirects to the AL Support email address, so that people don't have to copy and paste it. You decided that you didn't want to trust me enough and use that link on your bot, which is fine, because I'd do the same. However, the line has been crossed when I felt that you accused my website of being illegitimate.
My site was created with permission of the staff and I never used it for any malicious reasons. The staff wished me good luck with it, but now I even doubt if I want to share it at all.
Well, nothing else to add here. Just my two cents. Whatever decision is it, I'm fine with it. It is not my intention to argue about anything, my only intention is to give constructive feedback.
stiff crater