bug-reports

[waxen terrace]

Ahhhh,.. will try that thanks. I nearly never use on-screen back button in those cases

[vocal pike]

@waxen terrace You can retire as well and it wont bug out

[brazen minnow]

Regarding https://trello.com/c/SY6D4LL2
It checks for CVs and SS (7 and 8 instead of 6 and 7).
Also the CA/CL one checks for CB (makes sense) but it's not in the description.

[buoyant sable]

So I take it the Sortie bug is still a thing

[honest solar]

It is, unfortunately

[split oak]

RIP

[honest solar]

They will be made aware, but unfortuantely we will have to wait for them to be back in office

[buoyant sable]

Well thought I would check, since I came across it a few times. One time it just kicked me out, the other time said I timed out after being away from it for like 10mins or so

[random belfry]

damm sortie bug

[buoyant sable]

Hopefully there's oil compensation for this issue though, but yeah I'm not one to force them to rush fix it as long as they know about it is fine

[silver mason]

I mean I know that a title is a title, but is there any chance that Daybreak and Danger are swapped?

For the jukebox?

[hollow kraken]

[main compass]

We reported about the sortie speed upyet?

[silver mason]

do you mean the sorties ending when you press Home?

Yes

[main compass]

That's the one, just did'nt want to parrot somebody without me knowing lel

[tender crest]

Just want to add that I also have this annyoing bug. Really not fun losing all your progress because you can't leave the map at any time or it may delete all your progress.

[main compass]

Very much so, it's happened when i have to restart the game aswell

even when the redownloads happened it reset the timers

[hollow kraken]

Hm...can you get a recording of it for visual reference?

[brazen minnow]

Seems > Sees

[astral forum]

For what ever reason when I'm doing HT3 when ever I go back to the home menu it says attack time exceeded and ends the run I'm on

[hollow kraken]

@astral forum It's a known bug right now
@brazen minnow You can report that to Belfast Bot if you don't mind

[astral forum]

Ok thank you

[buoyant hemlock]

Hey there, I'm getting an error when I try to buy gems on iOS

It says.. Payment backend response- payment failed:200220"

[orchid vector]

Hope they fix the sortie bug soon...

[undone saffron]

Hi, I have a problem. I was playing the game and then it stalled,I closed the game and reopened it and now I can't get back into the first stage. Can someone please help?

[wet jungle]

Sortie bug ALSO happens when you close and reopen the app, happened to me cause I was getting invalid input error moving in the map.

[outer crypt]

I'm running a battle on HT2 and every time the game crashes, and when I get back into the game it tells me Attack time exceeded and I lose all my progress. What can I do?

[honest solar]

Correct. Leaving the sortie map is resetting it for many maps at present

It's a #known-bugs and we are letting staff know, but we need to wait for them to be back in office for the moment

[wet jungle]

I didn't leave the map even when closing and reopening and it still happened.

[honest solar]

You still left, in that you were no longer on the map screen

[buoyant hemlock]

btw, I just tried again and it went through so all good I guess.

[undone saffron]

Will they extend the event for the amount of time it takes to fix the problem?

[hollow kraken]

Not that we know of currently. If they do, it'll be in #game-news

[real crescent]

Hello, is this a bug : we can move shipgirls in our friend's dorms now, this change wasn't announced in the patch notes

[brazen minnow]

@hollow kraken Can you re-open https://trello.com/c/eI7WY62D since they reverted all of them back again to the pre-'fixed' state?

[hollow kraken]

@real crescent Hm...could've been a shadow change. But you can report it if you'd like for confirmation

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[real crescent]

@hollow kraken I dont want to, it's a nice change, like the one time there were a bug that allowed us to change the size of secretaries before it was made a feature, I hope it becomes the same of this one.
Hmmm ... I guess I'll do the bug report, and ask everyone to downvote it like with the secretary size bug ^^

[elfin pewter]

When I killed the boss fleet, I think the notification is weird. It's written as "Defeat the boss fleet to clear the stage." or similar like that. Is it bug or not?

[buoyant sable]

@real crescent actually that feature was mentioned way back about having your Secretary show up in your friend's dorm. The feature is on the settings menus on if you want your friends to visit your dorm, and if you want your Secretary to show up in their dorm

[real crescent]

so It is a feature, but wasnt mentioned in the patch notes ?

[buoyant sable]

It showed up like around the Race Queen event I want to say

[meager mist]

I don't know if someone has reported this already but, whenever I enter the event map, it appears briefly as Scherzo of Iron and blood Chapter 1 and then goes to the normal title, same happens when you're loading back from a defeated node

https://cdn.discordapp.com/attachments/479710135162372096/756321183561154580/unknown.png

[buoyant sable]

Oh yeah I noticed that too, and I want to say that might be a visual bug since that was our last major event

Not sure if it's known or not already

[open bane]

Idk if this has been reported yet, but entering an event map and then exiting back to the main menu will make it say that the timer for the map has been exceeded and make you start a fresh attempt

[meager mist]

well, it's not something bad anyway. Just wanted to show it in any case

XD

[buoyant sable]

If it hasn't been reported just send it to the Belfast bot

[golden drift]

both are known

[hollow kraken]

Yeah, staff were made aware. They'll look into it and see which is correct and fix it

[honest solar]

@meager mist That one has been reported

[elfin pewter]

Umm, what about my question before?

[meager mist]

[elfin pewter]

The notification after I killed the boss fleet is weird for me

It's shown as "Clear the stage by defeating the boss fleet"

[hollow kraken]

Can you get a screenshot of it?

[elfin pewter]

Okay, let me try. It's a little bit fast, so maybe I can record a short clip of it.

[wanton loom]

Stage HT-2 everytime I go to the main menu, and when I come back I gotta start over, is that intentional?

[hollow kraken]

It's not. It's a known bug right now

[wanton loom]

I see, thanks

[hollow kraken]

[lone turret]

The AE label for kashino in archives is too small

This is the normal size for other ship types

[hollow kraken]

If you don't mind reporting to Belfast Bot

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[lone turret]

ok

[haughty smelt]

I was in a stage and asked me to enhance because full dock and when I came back I lost my stage progress...

[hollow kraken]

It's a known bug right now if you "leave" the map screen

Scrapping ships doesn't cause it. But enhancing will due to it taking you to the dock screen

[haughty smelt]

Ok, thank you I forgot to check #known-bugs

[elfin pewter]

This one

I think it's usually written as "Boss defeated! Stage completed."

[hollow kraken]

Yeah That's odd. If you don't mind, please do report it to Belfast Bot. Her msg above will tell you what to do

Yep, it's a known bug right now

[spice falcon]

ok just making sure, thanks!

[hollow kraken]

[elfin pewter]

Okay, I will report it.

[plain cloud]

If the network disconnects after completing TS1 or HTS1 but before exiting the results screen, T1 or HT1 does not replace it and trying to do TS1/HTS1 results in "Failed to activate stage"

[restive arch]

@plain cloud if you relog it'll fix it

[plain cloud]

yeah, did that

Should I go ahead and report that, or is it already known?

[pulsar gazelle]

Was the hedgehog aux nerfed or is the EN information on it incorrect?

11-100 at +10 seems incorrect

[restive arch]

I guess you can report it, idk if its known, but its also not a bug that will occur much and isn't that bad

[small knot]

It's a connection issue, not a bug. It usually updates properly if you log out, then back in. Sometimes you may have to log out and wait a few minutes, then log back in.

But eventually your progress will show up correctly.

[finite fern]

Is it a bug that if you exit a sortie while the boss node is not defeated, it auto resets?

[hollow kraken]

It is, yes. It's known and being looked into

[finite fern]

Thank god. Well, obvious workaround is not kill the boss node before exiting. It first happened when I was clearing the "Kill everything" star, and I got annoyed. I did again sometime later for science to see if it happened again, which it did. Well, as long as they do something about it then it's ok, cuz it's annoying af for me

[pulsar gazelle]

Nobody knows is the hedgehog aux visual numbers are incorrect?

1-100 > 11-100 at +10

seem like placeholders rather than the correct ones

[hollow kraken]

Hm...unfortunately I'm not sure. But as they do seem different (as long as I'm not missing something), you can report it if you'd like to for confirmation

[versed pelican]

I keep losing map progress any clue why

[obtuse spoke]

you are retreated out of T2 and HT2 if you click on home button, is this a known bug?

[honest solar]

Yes

It's very known

[long cipher]

I'm absentmindedly tabbing between games and lost around 2k oil to ht2 lol

[honest solar]

Staff have been made aware -- until it's fixed, please make sure you do not leave a sortie map until you've defeated the boss

[obtuse spoke]

i see, sorry timezone, might have missed that, also happen when your dock is full and you have to enhance, expand or retire, iirc

[graceful phoenix]

Found a bug while trying to get Juno's Affection

[small knot]

That is the result of a desync. Gotta relog.

[foggy socket]

Heads up, as was pointed out by MR F in tech support, the attack time exceeded bug effects all maps, not just the event ones. Something major is wrong with the code right now

[cosmic ledge]

I was at the HT3 stage with only the boss left to defeat, tapped home button to do my Commissions and went back to, then I found myself NOT in the stage, I never retreated

But somehow the mobs I defeated were counted in the requirements to 3★ the stage

Again, I never retreated

[hollow kraken]

It's a known bug right now. Leaving the map screen can cause you to auto retreat

[cosmic ledge]

Good to know that, thanks

[hollow kraken]

[regal remnant]

My ge have bugs . When im change the skin 2D it crash and loading forever. Why? The skin is not shown and i cant play anything .it only show loading and i am waiting forever

[weak jackal]

@regal remnant go to the log in screen and press the settings on the top right corner and do a L2D repair

[regal remnant]

I cant go there

It shows loading

Ok thanks

I will try again👌

[long parcel]

I was at the HT3 stage with only the boss left to defeat, tapped home button to do my Commissions and went back to, then I found myself NOT in the stage, I never retreated
@cosmic ledge
I am also having this problem.

[karmic nexus]

I need help, after clearing Stage T3 with 3 stars, instead of getting 1 T3 Battleship Blueprint Reward from Missions, I got a T3 Carrier Print instead, Please help.

I need that T3 Battleship Print for Friedrich Der Große's development completion, please help me

[surreal ridge]

is there a bug with HT3? i just got maxed dock and when to clear then when i go back its restarted my entire run

[elfin pewter]

is there a bug with HT3? i just got maxed dock and when to clear then when i go back its restarted my entire run
Known bugs. Already asked many times above.

[karmic nexus]

I need help, after clearing Stage T3 with 3 stars, instead of getting 1 T3 Battleship Blueprint Reward from Missions, I got a T3 Carrier Print instead, Please help.
@karmic nexus
Has this been reported too?

[elfin pewter]

https://discordapp.com/channels/456397991847395339/474210478311211029/756220044656115714

Yes.

[karmic nexus]

When will it be fixed?

[elfin pewter]

When will it be fixed?
No exact time for now. Mod said that the staff have been made aware.

[long parcel]

I found the condition of the bug it will auto-retreat when you are on the Main Screen. it will auto-retreat even you close then open the game, continuously click the exit button until you reach the main screen, and Clicking Home button.

[karmic nexus]

Welp, I'm gonna wait for Compensations lol

[elfin pewter]

I found the condition of the bug it will auto-retreat when you are on the Main Screen. it will auto-retreat even you close then open the game, continuously click the exit button until you reach the main screen, and Clicking Home button.
bruh, that's THE bug that everyone mentioned before

[karmic nexus]

I really need that T3 Battleship Blueprint xD

[remote tinsel]

Is there a bug where if you leave the event map screen, your battle immediately ends?

or is that intended

[long parcel]

I found the condition of the bug it will auto-retreat when you are on the Main Screen. it will auto-retreat even you close then open the game, continuously click the exit button until you reach the main screen, and Clicking Home button.
@long parcel
Here your answer

[remote tinsel]

danke but is it intended tho

[long parcel]

It's called bug even in normal maps it happened to me

[elfin pewter]

Apparently, it's affecting ALL maps. A huge issue, if I must say.

[viscid dove]

you get booted out of the stage whenever you leave the stage during the clear
literally unplayable

[long parcel]

I haven't tried enhancing or retire during combat but let me know if the bug will activate there or I will find out myself.

[elfin pewter]

Emergency maintenance maybe in the near future

Just don't play the stage if you think you'll leave midway (for now)

[long parcel]

Yeah and also they would compensate my oil I'm running out of stock because I realized it this late and I thought I clicked retreat by mistake because I was paying attention to my movie

[frosty gyro]

the cause for auto retreat is known

please in the meantime prepare to not exit the map in any circumstances, including closing the app

a fix is in the works

[elfin pewter]

Apolocubes is enough for me

[wet snow]

Hi, is this a bug or i just missed the time limit of the invitation ?

So i have the 2nd anniv invitation. I haven't use it yet because i can't decide between Washi & NC. And now i want to use it, but the invitation seems to have changed from the 2nd Anniv Invitation to normal invitation.

So, is this a bug or i just missed the time limit ?

Thank you.

[weak helm]

I have no idea how the auto-retreat bug didn't get caught during playtesting when it's so easy to trigger it...

[vague shore]

I have problems with the Lexington server, when I start the game and leave the level in less than the indicated time, it takes me out of the game, I thought that it only happened in the event but in the history map now the same thing happens and it is giving me a problem with consumption to start each game.

[weak helm]

Known bug, if you enter the home screen at any moment, it will auto-retreat you out of the current stage

[wet snow]

Hi, is this a bug or i just missed the time limit of the invitation ?

So i have the 2nd anniv invitation. I haven't use it yet because i can't decide between Washi & NC. And now i want to use it, but the invitation seems to have changed from the 2nd Anniv Invitation to normal invitation.

So, is this a bug or i just missed the time limit ?

Thank you.
@wet snow

Anyone know what happen to my invitation ?

[vague shore]

then I just have to wait for an update, why try in the settings section in the repair section, but it still continues.

I don't know

[mortal shard]

i found a bug when i get sortie and leave map

[weary adder]

I have the same issue as Fardid

[timber rose]

Same here, at HT2
Though it can be a common issue, i didn't try any other mission

[abstract ridge]

Same here with Fardid

[earnest merlin]

Auto retreat bug is a #known-bugs, they are working on a fix now.

[mighty burrow]

did any1 must restart the battle from begining when sudenly back to loby?

[remote tinsel]

a fix is in the works
@frosty gyro thanks kawaaa

[vocal pike]

Someone is asking about 2nd anniversary invitation and it's being passed over. Does anyone have an answer for @wet snow ?

[cursive mantle]

Yeah bugs with exiting smh

[vocal pike]

We know

[quartz nymph]

I wanna report a bug with stage completion. It's been here since the last major event, ironblood re-run, or maybe before.

If u complete a boss stage and go into a dialogue scene while you lose Internet connection, you will kill the boss and the stage will close BUT it will not register you completing the stage. This forces you to recomplete the whole stage a whole additional time.

I'm not to sure about the next part but this might also negate your attempt to "kill all enemies", making you waste extra time to reclear all the enemies

[rugged jetty]

I found a bug. When you start a battle, no matter the chapter, and you click en home icon, the "time limit" is set 0 and you cannot continue with the chapter

[vocal pike]

Yes we know about the attack time limit bug

A fix is in the works

(According to a tech support person)

[round nest]

Do ya know bout the smol ae?

[frosty gyro]

yes

@wet snow please report it as a formal bug if you can, it is the same on my account too

[round nest]

Think ive reported it bout 12 hrs ago

[frosty gyro]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

well it is still known bug so no need to resend

[round nest]

Ahk

Sorry

[obsidian sluice]

is this intended?

[austere vigil]

question about getting kicked out of a sortie when you go back to the home screen, is there a way to fix this right now?

[small knot]

No. You just have to finish the stage first.

[weak helm]

Commit to completing all the fights and avoid returning to the main screen

[obsidian sluice]

bout the boxed texts

are those intended?

[small knot]

Maybe.

[obsidian sluice]

interesting

[vague shore]

[weak helm]

When it asks about dock space, just click on the buttons on the dialogue box to sort it out, it should avoid the game from going to the home screen for it to trigger the bug

[neat locust]

so i have this bug were i was kicked out of the game while sorting my dock and now i have this throughout the whole game

[small knot]

Restart your game.

[dull quartz]

is auto retreat when go to lobby has been fixed ?

[small knot]

No.

[dull quartz]

Oh

[wanton loom]

Is it going to be fixed next patch though?

I mean next reset

[weak helm]

Most likely, but no idea when the patch's gonna drop

[frozen merlin]

Im not able to access shipyard, it just says loading and gets stuck loading. Tried this on my phone and iPad with same result, bug on the server side?

[nova socket]

The kick from sortie when going to the menu is that indicated by saying the the time ran out? Because that’s what happens for me

[karmic marsh]

Uhhh

Pls help

[weak helm]

Known

[karmic marsh]

Aight, so any solution

[weak helm]

Avoid going back to the home screen

[karmic marsh]

Ugh, rip like 500 oil

Returned to it just before the boss fight to check if I had another Fusou after one dropped

[elfin pewter]

[small zealot]

so does anyone know the estimated time of fix

cuz i have 5 free dock space so i cant progress lol

[weak helm]

You can still play just fine, when it says you're out of space, either enhance or sort from the dialogue box, it will avoid putting you onto the home screen

@small zealot

[clear zephyr]

Any idea when this might be fixed?

[weak helm]

[austere vigil]

this is any sortie doesnt matter what mode so play care XD

[buoyant hemlock]

????

Friend name missing on the chibi

and look at the top

These happen to me only when I use emulator, Is there any way to solve those?

[eager wave]

so do any of these complaints that were made here get to developer? bcs it certainly doesnt feel like it.

im waiting now for what? close to a year? for the taihou l2d skin fix. u would think that a PAID skin would kinda get priority , but nothings changed

[frosty gyro]

this is the bug reporting channel, not the complaint channel

[eager wave]

well looking for anything taihou related gives me 0 results. several people reported the bug months ago. what does that mean?

[frosty gyro]

im sorry, but bugs and feedback are 2 different things and both have entirely different trello boards

what it means is that you are looking in the wrong board

[eager wave]

u were right .was looking at the wrong board i dont know who this travis guy is . but he put this card under " fixed" it is everything but not fixed

[frosty gyro]

I will bring it up that it is not fixed

[eager wave]

thank you

should i upload a short video which shows the problem at hand?

[frosty gyro]

if you can that will be helpful

[eager wave]

any certain platform i need to upload it to?

[frosty gyro]

there is not

[toxic bear]

T3 stage bugged?

[eager wave]

ok here is the videofile. as u can see going left right and up down with cursor

https://imgur.com/a/c0fhqTR

[ionic fjord]

Anyone having the "attack time exceeded" bug on event stages?

[frosty gyro]

it is a known bug

[ionic fjord]

Well then

Guess I'll complete the stages in one fo

go

[spare yoke]

I anyone been able to progress past t3? It tells me to defeat the boss fleet but I have already done that.

has

Oh wait nvm

I'm stupid

[supple goblet]

i did all 3 of my daily tactical training and in missions didn't register as such

[brazen minnow]

Tactical training = skillbook use

[supple goblet]

thanks for the quick responds

[brazen minnow]

I never actually realised it's the same name as the daily 0_o

[weak helm]

@buoyant hemlock Check if there's a settings for hiding names, if not, please report the bug to the Belfast bot

[fluid yacht]

Bug report

When I'm farming and go back to the main screen it auto retreats

[frosty gyro]

it is a known bug

[fluid yacht]

Oh still no fix atm?

[reef zinc]

a major one at that

[weak helm]

Will have to wait until the patch drops

[pliant plaza]

Yostar please fix this i lost my HT3 progress in dreamwaker event because this bug
All chapter like this too

[frosty gyro]

its a known bug

[pliant plaza]

Yostar please fix this i lost my HT3 progress in dreamwaker event because this bug
All chapter like this too

[frosty gyro]

please look forward to a fix in the meantime

[pliant plaza]

Yostar please fix this i lost my HT3 progress in dreamwaker event because this bug
All chapter like this too

[shy parcel]

dude stop spamming

[pliant plaza]

Ups

I new in Discord

[shy parcel]

[buoyant sable]

[distant coral]

Patch

[wild verge]

My game are playing on Nox and it randomly crashes in the current patch. (Even after this small fix patch).

[outer ice]

Got an odd bug in game, doing hard map 10-4, whenever I tried to leave just to check on the dorm (as in not retreat just going back through the menu's) incase my ship's mood is low mid battle it's giving me that timed out returning to port message meaning I have to start the stage all over again or finish it all the way through, playing on android

[oak epoch]

my map stage is vibin tho

[finite fern]

I noticed a forced patch, did they fix the Booting out of Sortie thing? Can a brave soul test it? lol

[buoyant hemlock]

god i hope so

@finite fern didnt kick me

[weak helm]

No compensation, for a major bug that took them at least 14 hours since reported to fix...
Oh well

[slim swallow]

Does suzutsuki's smokescreen increase just EVA or EVA rate? other servers are showing EVA rate but it's just EVA in EN

[buoyant hemlock]

can live without 3 cubes and 500 gold lol

[small zealot]

now now

3 cubes is 1 extra event pull

for us f2p...

[finite fern]

I think they should've given us like 500 Oil or so tbh, a bunch of us lost quite a fair bit of Oil due to this bug, so that would've been nice

[small zealot]

that too

[weak helm]

I mean technically you didn't lose the loot you got from those battles, only lose the progress if you're aiming for 3-starring or a clear

[finite fern]

Hmm, nah. Alot of us frequently hit the Port mid sortie for so many reasons, while trying to grind Missions/Event Tokens, and wasted Oil there

[weak helm]

I still think that they should've given us some compensation, even small ones, but that's probably their reasoning for not doing it

[finite fern]

I kept hitting Home several times out of reflex to do other stuff, even when I knew of the glitch, and lost muh Tokens

[jolly atlas]

Yeah maybe a bit of oil would be nice

Went to port just before doing the boss on 11-4 hardmode lol

[finite fern]

Most ppl dont do Events to grind Coin/Plates for a primary goal, but to grind Event tokens instead, thats all I'm saying. But I digress. They dont have to do it if they dont want to ofc, but this is one instance where doing it would make sense and be warranted imo

[spring marlin]

So the forced reset only happen in event maps?

[jolly atlas]

Campain too

[spring marlin]

Really?

[jolly atlas]

Yeah got it on 11-4 hardmode

Now it's fixed

[weak helm]

It affected all maps

[spring marlin]

Oh is it already fixed?

[finite fern]

Oh yeah, I was also doing 1 run of 11-4 to complete the star, and now that u mentioned it, I was booted out. Well got the star, but I had 11-2 on Safe, so just did that 3 times inestad lol

[brazen minnow]

@slim swallow Evasion rate. EN is wrong there. And that's the 3rd skill with errors so far 0_o

[finite fern]

Good to know I didn't click Exit on that sortie by accident, I was perplexed lol

[jolly atlas]

^

[buoyant hemlock]

Got issue - twice dropped out of battle/sortie after game restart....
Please fix...

[slim swallow]

@brazen minnow thanks for info bro

[knotty breach]

I got a strange bug since the last update, hope this is the right channel for this:
I can't change the PR Catch up to another ship.
To be honest, I noticed it now and don't know if it was before the update to.
There is Izumo and instead of "Switch" there is a "confirm" button, but nothing happens when I press it.

[placid horizon]

300 bps for all ships not each one

[spark aspen]

can you guys verify if there's an issue with cleveland's party dress skin? specifically the Login and Main screen 1 voice lines? there seems to be a gurgling sound of sort

[knotty breach]

So I can't change, bcs I reached the 300?
This is not clearly written.
Okay, so thank you, I'ts not a bug :3
Thanks really much for your help :3

[honest solar]

Yes

It was reported yesterday

About Cleveland skin

[spark aspen]

thanks i thought its just me 🙂

[honest solar]

Staff is still aware of and working on it

[opaque swallow]

bug on dorm tutorial, waifu select

cant move further or escape

[warped panther]

is the booted from run by going to menu bug fixed yet?

[small knot]

Not yet, it seems.

[hollow kraken]

Are people still having that issue even after the hotfix from this morning?

[daring briar]

Found bug with Surcouf new skin. Info about coins and fuel is lost, all buttons are inactive, and Surcouf is not displayed. And permanent loading of… something…

[kind inlet]

so, after upgrading the flex medal I'm now permanently stuck with the bronze one on display

[honest solar]

Uncheck the "Show highest" button in top left, and you should be able to unselect it

[kind inlet]

ok, that fixed the problem, cheers

[honest solar]

[hollow kraken]

@daring briar On the title screen of the game, there'll be a cog wheel at the top right. That's used for file repairs. Click that option and it should fix it

[long siren]

Is this a bug or i just know about a copy ship in 2 fleet works?

[honest solar]

There's nothing that stops you from running 2 different copies of the same ship in multiple fleets

Most players just wouldn't recommend it due to the investment involved in raising a ship

[long siren]

Ah i see, thanks for the info

[buoyant hemlock]

somehow got stuck at this when I normally pressed 'Go' on the sortie in the event stage, it stays everywhere (even in shop, as you see in my screenshot) but yoi cannot interact with it, idk if that's a general bug or not, but I thought i report it- lol. (it gets fixed after you restart)

[honest solar]

Yeah, occasionally there are problems where certain UI elements get stuck when changing screens -- for the time being, restarting the app (as you've done) is how to deal with it

[buoyant hemlock]

kk

[meager depot]

The game soft-locks when trying to engage in battles in event stages. When I press "battle", and after the progress bar on the loading screen reaches 100%, the game gets stuck on the hopping manjuu loading logo indefinitely. I've restarted the app twice already and it hasn't fixed the problem.

[tired sandal]

I'm having problem to log into amagi server

other server is fine though

do other ppl experiencing the same problem as i am?

[devout vessel]

idk for sure if this is a bug, but people visiting my dorm dont have their name displayed?

the hermione at the bottom doesnt have the +exp sign as u can seee and i can only fit 4 ships in my dorm so she has to be a visiting ship

[gritty owl]

The bug that timeout when you left any stage incomplete still occur in War Archive.

[lone turret]

how do i add a comment to my trello card?

it was closed for not being a bug, but i think it was misinterpreted

[brazen minnow]

The smol AE one? Yeah, they definitely misintepretated that one

Best bet is to PM a mod with a link to the trello I think.

[last lantern]

hello. I didnt get bug but lately with the latest update AL seems to be optimized game. I see loading improvements but I noticed theres stuttering for 0.5 secs while loading something like before battle, radar searching, map loading, and attacking enemies for the first time.

Im using an old 845 SoC.

[vague shore]

Thanks for fix the problem

[glossy rain]

hey guys

i dont know if it is a bug or not but does shinano not have any stats coming from fleet tech?

like kaga

[honest solar]

With how fleet tech works, only a ship at max level break gains the bonuses.

So once you MLB her, she should have the bonuses, and the toggle there

For example, my Nagara who is only LB2 doesn't have it either

[vague shore]

I don't know but I have a check

[restive frost]

Shinano has 2 different barrages, one for the event stages and one for anything else, is this intentional?

Here's her barrage for the event stages

[devout vessel]

the event stage one is a result of a safe mode thing, its not actually from your shinano @restive frost
https://cdn.discordapp.com/attachments/460645783021289472/756238702224605304/image0.png

[glossy rain]

ooo i see

thank you @honest solar

[cosmic monolith]

What to do?

[frosty gyro]

contact customer support if you get the wrong ship

[silver mason]

Also was the boss hit by bullet or explosion?
Bullet. And it is all enemy Isuzus.
And what stage?
7-2.

It is easy to see in the datamines. Isuzu has the same hitbox size as a Z-class Production.

@visual shore

[prime tiger]

is it considered a bug that shinanos first slot doesnt get bonuses from LB?

or its intended to nerf her

[brazen minnow]

She does. It's a fighter slot, so it benefits from fighter bonusses (regardless of type equipped).

[prime tiger]

huh,but shoulnt it buff the plane type,not the slot itself?

[gaunt sand]

All the SR portraits are showing wrong colors

[fair needle]

is shinano’s barrage meant to proc when she isn’t even sortied and it’s on all sorties? (clip sped up in middle otherwise file would be too big)

[placid horizon]

i think its just barrage from clearing mode

[hollow kraken]

https://media.discordapp.net/attachments/460645783021289472/756238702224605304/image0.png

It comes w/ the map, yepp

[fair needle]

ah

[forest steppe]

Mine Shinano only 10 costs showed up in mlb

[pseudo swan]

why is this still locked

i just reopened the game also

wait im on hardmode

my bad

[smoky ridge]

This normal?

[daring flint]

same here, timer is gone, and T3 is cleared, still can't do T4

[pseudo swan]

Actually nvm

its stilled locked

yeah

[smoky ridge]

Why

[pseudo swan]

[lavish marsh]

same

[smoky ridge]

I was oversized amagi

[honest solar]

There's sometimes a time zone problem that makes timer disappear an hour early

[pseudo swan]

o

[honest solar]

It'll open in 50 minutes, at the next shop / pvp refresh

[pseudo swan]

i see

[lavish marsh]

[smoky ridge]

Me not happy

[daring jay]

@forest steppe ship cost scales with level aswell

shes 15 oil at max

[velvet meadow]

ah that answers my question without having to ask

guess i wait

[forest steppe]

@forest steppe ship cost scales with level aswell
@daring jay i dont know that, ty very much

[devout vessel]

im getting a ❗ even though i collected everything here

[simple oak]

Wasn't the sonar icon overlapping onto the health bar fixed long time ago ?
Either I'm imagining things or it's back with the sonar rework.

[weak helm]

I thought it has always been on the same location of the health bar

[simple oak]

Either way I remember reporting it a while back, but I don't see it in #known-bugs so I guess I'll have to report it again.

[weak helm]

You should check the Trello cards in the feedback channels as well, there might have been suggestions to make the icon less intrusive

[simple oak]

Oh yeah you're right, it was actually a feedback suggestion back in the day
Considering every CL/DD get it by default now, I think it would be really nice if they could hurry up the implementation

[weak helm]

Agree

[vernal zenith]

This teleport mechanic is really annoying especially with limited movement

[hollow kraken]

that's better suited for #game-feedback

[vernal zenith]

[polar sorrel]

hi guys since today im havinga bug. when in a mission and i select my first fleet to go into combat i get an infinite loading screen... this bug didn't affect my second fleet! anyone know a fix?

[storm axle]

restart, data repair, reinstall, try each till one works

[bright hazel]

notice

[fading falcon]

I think I got rollback for building yesterday? Or out of the 57 cubes I used I had no luck at all

[frosty gyro]

im not sure how poor rng would translate to rollbacks, but it just sounds like no luck

[summer dune]

Is this bug?

[brazen minnow]

Area safed? Cause then it has a Shinano Barrage buff. (So not a bug then)

[pine olive]

im getting a ❗ even though i collected everything here
@devout vessel yeah, same problem there is nothing to collect but that exclamation mark is still there.

[frosty gyro]

if anyone can, please report the leipzig softlock and please provide a logmode screenshot with it when it is softlocked

/logmode

[buoyant hemlock]

https://youtu.be/l3ujs7D0tFE

[sand charm]

the game constantly crashes in t6 /ht6

[frosty gyro]

please try a file repair and let me know if it helps

[sand charm]

already

[frosty gyro]

try clearing your cache then

it just sounds like a device issue, not a client side bug

[ashen wharf]

so i found this

[frosty gyro]

just restart app and it should fix it

[quiet spindle]

Ht5 went back to 0% after I 3 stared it

[hollow kraken]

Are you sure you're not mistaking it for the special stage? After HT4, there's a special, one-time stage that you go through where you collect special fragments. After completing it, it goes away and replaces w/ HT5

[quiet spindle]

Oh, I see facepalm I'm stupid thanks!

this new event setup is getting me confused lol

[runic ravine]

I'm not sure if this has been reported..but it's been bugging me. On the event stages (all of them, including the new ones), where it says, "ex ' dreamwalker's butterfly-dreamworld' " (seen the pic from 'no sandy pls' above this) it keeps starting as "scherzo of iron and blood pt 1" Just wondering if that's a bug, or my loot tables are bugged (thought it was weird and started to notice after deutchland dropped from a boss...spelling it wrong). And just wanted to be sure if the drops are right. (I don't want to miss any new ships/gear if i'm running a bunch on old tables). If it's not a bug..or a problem and the tables are fine (Wiki hasn't updated in ages so I can't check what the tables are). Anyway anyway..that it said scherzo has me a little worried and wanted to report it just in case. Sorry if it already has been.

[brazen minnow]

What?
https://azurlane.koumakan.jp/Dreamwaker's_Butterfly#Maps
And yeah, it's been mentioned before, it's not just you.

[frosty gyro]

its a known bug

[sturdy verge]

Uhmm what is happening right now?

[honest solar]

Try retreating, removing everyone from the fleet, then restarting the game and creating your fleet again

[hushed vortex]

if anyone can, please report the leipzig softlock and please provide a logmode screenshot with it when it is softlocked
@frosty gyro I'll try!

[sturdy verge]

@honest solar Okey thanks. It's working

[honest solar]

Glad to hear it

[sturdy verge]

👍

[hushed vortex]

Oh I know what I was doing wrong

Ok I did it, I'll upload the screenshots.

@frosty gyro The first one is from an attempt to enter a battle. The second one is from an attempt to view her Dock page.

[devout swan]

No boss nodes?

[small knot]

Your game probably desynced. If you restart the game, the boss will show up where it's supposed to.

[honest solar]

restart his game

[frosty gyro]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[frosty gyro]

@hushed vortex this one above

[hushed vortex]

Oh sorry

I didn't saw the links lol

!feedback

[novel silo]

I have nothing completed

Why is it showing and n there?

[hollow kraken]

Your oil is almost capped. When your canteen oil is closing in on the cap, it will give you that notice

[novel silo]

I see thx

[hollow kraken]

@hushed vortex You need to DM that command to Belfast Bot

[hushed vortex]

thank you!

[tardy axle]

Seems I have an endless loading screen glitch issue. Only happens on missions like 2-4, 3-4, 6-1 and so on.

Reinstalled it twice and no help there.

[frosty gyro]

are you using leipzig?

[tardy axle]

I might be... was grinding exp for Roon.

Lemme check.

Gotta reload right quick.

And that is a yes.

Leipzig is in my formation.

[frosty gyro]

its a known bug card not ready though

she is bugged atm

[tardy axle]

Thank ya, will switch out Leipzig for Koln or Karlsruhe then.

[astral forum]

So I'm guessing for the Leipzig bug it's only her pre retrofit because I used her retrofit form no problem

[karmic marsh]

By the way, probably reported before but...
It's only visual bug while loading tho, once the map is fully loaded it displays adequately

[frosty gyro]

you can check in #known-bugs

[wraith ember]

I saw nothing to be claimed, but... the notif stay...

And it happen to "plaza" tab, too

Though i have insufficient sources for upgrades and i had done the mini game

[weak helm]

Text is leaking out

[deep marlin]

i just did 3 pulls and it did not count towards the pity pull, did it happen to anyone else?

[weak helm]

Try restarting the game and check if the count goes up? Might be a visual thing after the daily reset

[deep marlin]

i thought so too, but it didnt fix it, weird

[weak helm]

I haven't done any pull after the reset so I can't confirm it myself

[deep marlin]

i just did one pull and it counted so problem fixed i guess

thanks for interest tho

[distant coral]

Bulin support plan keeps showing notification when there's nothing to claim

[buoyant hemlock]

my bulin support plan is glitched too

[barren kelp]

Same here bulin say there’s item to claim but there’s nothing

[buoyant hemlock]

Yeah uh

Idk WHAT this is

Game locked and crashed shortly after this battle finished

[obtuse marsh]

Yeh annoying

[wraith ember]

I see... so the persistant notif happened to many others, too

[fringe venture]

Same here i got problem on the bulin event notification

[sage minnow]

I got this really persistent bug whenever I login with surcouf as my secretary with her new L2D skin, never ending loading and it only happens on my ios device. I heard there were issues that were fixed so I’m not sure if I’m alone, but I can’t play unless I close the app and pray my secretaries rotate.

[heady spruce]

guys, i found bug, doing hard 11-3, threat level safe but clearing mode bugged

[small knot]

What exactly is bugged?

[daring jay]

did you enable clearing mode?

also 11-3 hard has lvl 117 mobs, so thats normal 11-3

[latent bane]

I keep getting stuck in this screen when I want to enter exercise battle.

Restart app several times, but nothing changes. Wifi is good, so it shouldnt be about my network.

This has only happened recently. It was fine yesterday.

[rustic stratus]

The game keeps showing me this loading sign everytime I try to do something, even when I try to login. And it sometimes lets me in, sometimes I get error. My internet connect is fine, as I can comfortably do other stuffs that require a good connection without any difficulties. And all these problems started after today's daily reset and that Bulin mission bug. Before that everything went smoothly

[heady spruce]

opps my mistake

[modest igloo]

What's the reason I have a notification here? I claimed everything I could.

[distant coral]

were we always able to move the chibis in our friend's dorm?

or is it a bug?

[gaunt whale]

@modest igloo I'm pretty sure it's a bug, a lot of people have got it...me included, even though everything available has been claimed

[gentle hare]

Yep it pretty much does the same for me

[steep adder]

Does not much your weapon and some grammar mistakes

[topaz harness]

i assume this is already reported? not like its important

[daring jay]

aircraft carrier = CV+CVL
Carrier = CV

[fleet sleet]

Where now is my boss? I really cleared every single enemy.....

[honest solar]

Looks like just a desync. Restart your game (don't retreat)

[fleet sleet]

Also game keeps saving I can collect something here? I collected all mission rewards I could though...

Restart worked to get my boss^^ Thanks

[ivory phoenix]

I've been waiting for Leipzig to load for a while. It still hasn't loaded

[honest solar]

There's currently a known bug about her -- for the time being, it is recommended to not interact with her or use her in battle

[ivory phoenix]

ah, alright.

[smoky ridge]

I was planning retrofit her 💀

[fiery wasp]

I have the same Bulin support plan notifications problem too. same as RC_8015. what's going on?

[daring jay]

its bugged

[fiery wasp]

everytime I log in it's always there. hope it's fixed next day.

[gray sedge]

Dont know if that repetitive typo in the last sentence got reported already.

[hollow kraken]

Doesn't seem to have been. You can report it if you'd like

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[restive frost]

Mission goes off screen

[vital spade]

Redefining the word “reduce”

[honest solar]

That's most likely a desync. Try restarting your game.

[vital spade]

That fixes it, thanks

[weak jackal]

I've had this screenshot for a while now, i think i got this from the Bismarck event.
So is it a bug or is it intentional? It also leveled up I-19 twice or once idk don't remember.

[rapid wind]

to add on to the leipzig softlock bug: she seems to work fine for me, maybe non-retrofit only

she seems to work fine for me, even when switching to her base skin. I don't have a spare non-retrofit leipzig to test with though

[frosty gyro]

you have a friend ship in the dorm

next time you would like to bring light to a bug, please clarify, we do not always connect the dots, nor would we like to

[opaque crane]

Had anyone know this? There are 7 shipgirls in my dorm. I don't know why.

[golden drift]

He literally gave you the answer in his first line

[frosty gyro]

(she)

but yes, there is a bug right now where you cant see the friend's name in your dorm

[keen matrix]

So I decided to save my 2nd anniversary gift for later and now when I want to choose any ship from what is present right there it shows a different ship (e.g. When I choose belfast it shows Le Malin, When I choose PoW it shows Sirius) XD

And I dunno what to choose cause I'm afraid I'll get a ship I don't want to get

[honest solar]

Yeah, it seems like the EN 2nd anniversary letter became the JP 3rd anniversary one (as it includes Le Malin and Sirius). I would recommend waiting to use it at this time, but staff have been informed.

[keen matrix]

Okay, thank you

[reef hound]

i still get the alert when there’s nothing to collect
the only missions remaining are the daily’s and “conduct research”

[sly zephyr]

Cleveland Dress Party skin L2D
when she snap her fingers, the sound of it is distorted and turn to some kind of noise, plz fix it.

[honest solar]

#known-bugs

[narrow saddle]

I can still move though

[small knot]

Just restart your game to fix that.

[wicked goblet]

someone already reported bugs with leipzig but id just like to add that it happens when i try to select her for tactical training too

oh yeah and nothing shows up for her skills too

guess its pretty obvious that it would happen but reporting doesnt hurt anyone

[granite rivet]

Does anyone know how to remove that exclamation point on this event? I can’t seem to find any button to click. I’ve already claimed all the Completed ones.

[prime saffron]

Isn't this a weekly thing rather than daily?

[small knot]

I think you can only do it once anyway.

Just to be sure, you're not thinking it's asking you to complete the Sub mission every day, are you?

[prime saffron]

Yeah, that's what I thought when I read it first time

[frosty gyro]

Supply Line Disruption Daily, not Supply Line Disruption daily

[thin bluff]

Anyone encountered with the same problem? I have claimed all the completed ones from bulin support plan

[final kindle]

#known-bugs ^ for the URulin [!] notification

[frigid lava]

I have made a purchase in game package name New Commanders support Pack 1&2&3. But i receive only 1&2. Could you check it for me. here the recipe

[hollow kraken]

You will need to contact customer support if you didn't receive your purchase. They'll get it sent to you

/techsupport

[buoyant hemlock]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[hollow kraken]

contact options for customer support

[high vale]

I am having a bug where randomly when i open my dock the game just crashes. I've got no idea of any conditions or anything but it just crashes.

[silver mason]

@high vale do you by any chance have Leipzig

I heard some people have glitches with her.

[frosty gyro]

it juts sounds like corrupted files

please try a file repair in settings, it should help

leipzig causes softlock if you visit her in dock, but does not softlock or crash whenever you visit dock

[high vale]

Ok i will try this rn

[charred umbra]

I want to invite north carolina but it say warspite

[frosty gyro]

its a known bug, you can contact customer support and they will give you the right ship

[velvet jay]

Kashino's shoulder in L2D is broken

also L2D flickers sometime

[verbal mango]

can any of you guys use leipzig?

The screen freezes every time I click on her

[marble panther]

I'm getting the "Failed to update file [4]" error

[onyx blade]

Got a notification, but there's no uncollected reward?

[hexed juniper]

wasd stopped working

[coarse monolith]

same as other people. Got the notification since yesterday, but nothing to claim.

[onyx blade]

I love how all of us had the exact number 6/9

[balmy seal]

nice

[lavish torrent]

Yo people, did anyone encounter this weird bug..? System is iPhone7

[keen matrix]

It's a debug menu

[honest solar]

Just hit hide button in top left

[buoyant hemlock]

I'm having issues with Lexington server, the game is stuck on loading screen and it keeps loading forever since some hours now, my internet is perfectly fine and it works with everything else. I tried restarting my wifi, my phone, repairing the game and nothing works

[bright echo]

is this a known bug? been trying to use shinano. first i started missions and instead of shinano it was my intrepid, now i cant even use her.

[swift island]

I'm having trouble and I can't tell if this is a bug or I'm stupid, I just got a U-101 and she shows up in my dock but when I go to put her in my formation I don't see her

[analog plaza]

U-101 is a submarine

so you need to put her into a sub fleet

she won't go into your normal fleet

[swift island]

👍

[rigid dust]

Why do I have a notification

[gaunt whale]

it's a known bug

[buoyant hemlock]

I don’t know if it’s a bug, but when you try to invite one of them of the 2nd Anniversary invitation you received this

So is Belfast or Le Malin the unit you will receive?

[ashen tartan]

well... as far as I know, Le Malin is available only in the 3rd anniversary letter, so this may be a bug

[buoyant hemlock]

Then what unit you will recive?

[sudden wolf]

you will get belfast

the wording of the pop up are currently wrong

you will get the characters you selected according to the portrait

[buoyant hemlock]

Thanks @sudden wolf

[steep adder]

2 pensacolas

[sick knot]

After i deal quest for Ultra-Bulin and takes lvl 6 for my gold Bulin, i cant use her for limit break anymore! Cant see her in a list....

[buoyant hemlock]

idk if this is supposed to be like this but uhh, its adding an extra dollar to my pay, sone of you might say its tax well no this one isnt, i added $41 to a google play card hoping to buy this cause i couldnt see a includes tax however the gax was applied after i put the code in, i have no problem with that except why the $39.99 says $40.99 why does it say this?

@sick knot unlock her

the bulin

[sick knot]

Serenade already trying, didnt help...and i push 👀 "Locked" button in a limit break menu, she isnt here aswell...

[hollow kraken]

@sick knot You need to unlock and press the option at the top left that says "LVL>1" as it's hiding all ships higher than lvl 1
@buoyant hemlock Just some oddity w/ Apple/Google. Not sure why it happens. But it's always been like that

[buoyant hemlock]

@hollow kraken oh ok so is it in fact actually 30.99?

im not paying an extra dollar right?

[hollow kraken]

It is actually 40.99 base. Always go by what Google is saying on their screen as that'll be what you're charged

[sick knot]

Sorry, nothing changes..

[hollow kraken]

Did you take her out of the fleet you used her in? If she's still in it, you won't see her

[sick knot]

Oh! I forgot about that! Holy Moly..

[buoyant hemlock]

so should the devs change it to what it should be then? because i would have had to purchase a new play card worth over $10 just to get the pack due to it saying it wrong, (i already had some money in it tax wouodnt have been a problem)

[sick knot]

@hollow kraken now it works! Thank you alot ❤️

[hollow kraken]

@buoyant hemlock Ideally they should. But they still haven't for some reason
@sick knot

[buoyant hemlock]

ahhhh i dont make much money, makin me spend more in this game ;-;

alright well thanks for your help toast

[true nymph]

I’ve encountered infinite loading whenever I try to battle. I’ve tried reinstalling but the problem is still there. I’ve taken screen shots of the game log

[hollow kraken]

Does your fleet include Leipzig in it?

[true nymph]

Yessir

For the iron blood exp grind

[hollow kraken]

Gotcha. Yeah, for some reason she's currently bugged. It's been reported to staff for fixing, but it's the weekend currently. For now, if you take her out the problem should be fixed

[true nymph]

Thank you. Ahh I wish I contacted earlier

[fervent whale]

Not sure if it's a bug or I'm missing something ?

[steep adder]

Known bug

[fervent whale]

Oh, it's bug then

[proper herald]

For some reason on most siren fights in the event maps, the game gets stuck on loading for me, it makes it so im stuck on any event boss fights

[low dove]

[silver mason]

@proper herald if you are using Leipzig, she's bugged.

If not, try an asset repair

[warm cave]

is there already a report that the event maps load on the "wrong" screen (T2-T5, should be T1/T6)?

[twilit ingot]

Is the Bulin support plan notification getting fixed or will it stay until end of event

[pastel scroll]

Is this known?

[lone turret]

restart your game

[misty thistle]

The same thing that was happening to the event missions, being incorrectly timed out of a mission when going to the home screen, is happening to the Fallen Wings War Archive, D2 for certain. Apologies if this has already been reported.

[fleet finch]

uhm

[frosty gyro]

#known-bugs

[weary lichen]

I can't complete the construction

[honest solar]

Try restarting your game -- you should see them in your dock, if you sort by time

[weary lichen]

Ok let me try

It worked thanks

[faint solstice]

Have two but can only see one

[frosty gyro]

you have the higher than level 1 toggle off

[faint solstice]

Oh shoot

Whoops

Sorry for being noob lol

[frank mesa]

my game has bug the event stages which already clear with 3 star and the treat level is safe but still only can move the fleet in the given range , how to solve it? i tried on pc using bluestack is no problem but phone ...and tried repair asset still the same

[honest solar]

When you go to select the stage, is the "Safe mode" toggle set to being on?

[frank mesa]

oh my

that is a button there

yes thanks

[honest solar]

[drifting sparrow]

it wont give the full exp gain

i spent 2 prim exp fooe 1 min exp and 5 stock exp food thes lvl 60 to 69 girls suld be done right now

[golden drift]

That’s exp per hour not per tick

[drifting sparrow]

though it was per min

[golden drift]

If that was exp per minute leveling would be insanely easy

[drifting sparrow]

if yee had the jems

gems

[cyan urchin]

What happened with this

I collect all

but there is still a red exclamation mark

[frosty gyro]

#known-bugs

[cyan urchin]

Ha'ik

[buoyant sable]

Still think it has something to do with the dailies there

[gentle hare]

Got stuck in this

I can navigate through the app using the back button but the HQ UI never closes

[halcyon cradle]

stuck with this, screen just keep loading when i want to see leipzig detail

[small knot]

Just restart your game.

And Leipzig is bugged right now. Interacting with her freezes the game.

[halcyon cradle]

aye aye

[keen walrus]

Commision not reset if i don't close the game when daily reset. is this bug? in trello it's card goes in "Not a bug"

[small knot]

If you're still logged in when the server resets, your commissions won't reset. You'll have to log out and wait a few minutes, then log back in. They usually reset if you do that. Sometimes they don't, though.

[hybrid gust]

wait what

[frosty gyro]

it is just wrong text

[hybrid gust]

ah, i was so hype when i thought i can just get le malin

[rare forge]

I cant skip and collect ship, tried to restart and nothing happening

[dense bronze]

Weekly sub mission bugged after killing the boss

[fervent steeple]

May I know how to actually know how was the commission reset working as? need to wait 1h after server reset? or..?

As I'm close the game completly before server reset, yet this issue still persistent when i reopen the game after server reset, any solving issue?

[buoyant hemlock]

So I'm not entirely sure if this is just my phone acting up or something, but randomly assets will simply disappear.

Some skins work fine, others look like that black mass

Same with menus and other things, like item acquisition sometimes makes my entire screen go black until I tap somewhere to remove the notification like usual

They go away after full restarting the game though, so I'm assuming that they're related to tabbing in/out multiple times during one startup, but I really have no clue.

[exotic flower]

it keeps telling me i have something there, but i do not

[frosty gyro]

#known-bugs

[dawn nebula]

Not sure if it's in #known-bugs (I tried searching, honest) but #37 in the in-game gallery doesn't load when opened (at least not for me):

[keen cipher]

Is it here where I can report this? Helping someone

[brazen minnow]

It's in #known-bugs the pictured ship is correct. The popup using JP 3rd anniversary text is NOT.

Also cant find the post anymore showing fire control radar showing secondary for mhnitionships, the answer was she could use them. However, she cannot. Is the text a bug or inability to use. Do not have a gold high performance one to see uf thats equippable or shows equippable...

[rustic spire]

In Exercise PvP my game keeps hanging on 100% load screen and does not load the match. Is there an issue with Exercise PvP that is preventing matches from loading?

[brazen minnow]

Did you equip Leipzig?

[rustic spire]

@brazen minnow Yes, I had Leipzig equiped. I removed her and now Exercise PvP is loading properly. Thank you.

[grim shore]

Bug on dock when opening it after playing daily missions

[shy fossil]

Is it just me or is the game having frame rate issues

[hollow kraken]

@grim shore Try restarting your application
@shy fossil Overall feels fine to me and no one else is reporting such an issue so possibly a device-end issue.

[grim shore]

Is it just me or is the game having frame rate issues
@shy fossil always have had frame rate problems LOL

[shy fossil]

Hmm but it was not this bad though

Maybe I try restarting my phone

[silver mason]

@buoyant hemlock did you try an asset repair?

Overall feels fine to me and no one else is reporting such an issue so possibly a device-end issue.
@hollow kraken smh
The number 1 rule about performance issues is that it is always a device specific issue
99% of the time, anything can be brute forced to 60FPS with enough power. Just because you have that power doesn't mean we do

[hollow kraken]

[silver mason]

but yes, I agree, the game has been a little laggy

especially on HT6

[hollow kraken]

The game just isn't well optimized (this becomes very apparent on some devices). So not really a bug, but rather just an issue w/ the coding. At least imo

[silver mason]

well yeah that is common sense
I think the loading screens are bullshit and it is still loading assets while you play

[tender ferry]

In Shinano's Limit break text says that she gains ALL Dive Bombers+1 and can equip any plane on the fighter slot, but when she launches an airstrike with two slots of dive bombers equipped, the dive bomber plane count for the new slot is only 1 which is the number of fighter planes. Is this considered a bug or is it intentional? If it's intentional, will the text be changed to reflect that?

[brazen minnow]

The text is correct. It accurately points out how it remains a fighter slot that can equip other planes, so fighter buffs apply.

[violet plover]

My app get this everytime i tried to view Leipzig's stats. It keeps loading for like 10 mins now. Send help pls

[brazen minnow]

#known-bugs Wait for fix, use other

Waifu for now

[tender ferry]

The text is correct. It accurately points out how it remains a fighter slot that can equip other planes, so fighter buffs apply.
@brazen minnow Formidable for instance states All dive bombers +1 on second break and on the final one she is able to equip dive bombers just like Shinano(minus the torp bombers) on the fighter slots, yet she uses the Dive Bomber count previously stated. I'm led to belive Formi is the exception, not the rule?

[fathom sparrow]

Well.... This is interesting....(btw this happens after 2 fight on exercise on this new update ,did my phone start getting old or sumthin..??)

[vocal pike]

nooooooooo ive been afflicted with the irremovable bulin support plan exclamation mark

[smoky ridge]

There's nothing I can get or collect but its still pings

[brazen minnow]

@tender ferry checking the wiki (dont have her) it states both fighters AND bombers +1. Basically just stating slot 1 +1 in plain text. So no Formidable has same rules.

[tender ferry]

@tender ferry checking the wiki (dont have her) it states both fighters AND bombers +1. Basically just stating slot 1 +1 in plain text. So no Formidable has same rules.
@brazen minnow After checking it out, they clearly follow the same rules, but Formidable's text alone couldn't determine the mechanics behind a hybrid slot, having the two texts side to side makes it clear that the original Attribute of the slot determines the number of planes. Formi having +1 Dive bomber has no practical effect on her mechanics, however it lets the player know she will have 2 dive bombers in that slot instead of one, even if the cause of the effect is the fighter +1. Thank you for taking your time to answer.
I think Shinano's limit break text is not as crystal clear as Formi's, but certainly follow the same rules.

[marble basin]

anybody else getting stuck on the loading screen for manjuu chronicles battles?

[tidal quail]

I'm getting illegal-restriction when trying to enter 1-1

[vagrant creek]

Not sure if it's a bug or not. Was doing Fallen Wings Archive and was on the sort-enhance-expand dock option screen. Selected Expand dock, bought expansion and when i went back to battle it had kicked me completely from the map and had to restart the mission.

[dry mountain]

https://cdn.discordapp.com/attachments/659544234583654400/757659211063754792/unknown.png is it a bug? Shinano just showed up in my dorm (I only have 2 dorm slots and I already have 2 other girls in the dorm as you can see), Shinano also doesn't react to clicks (doesn't do the touch animation) and I can't drag her around

[quick locust]

take a look into your option menu and check what some of those at the bottom do

[brazen minnow]

Friendnames are bugged atm. No need to be an ass.

[quick locust]

I am not, that is an answer that will help him understand the situation, given he didn't notice that such an option exists

[dry mountain]

oh I think yeah it's something with a friend's secretary @quick locust

thanks

[jaunty turret]

can anyone confirm if its intended that mainz has no default depth charges despite being a CL? would be a really weird thing for them to be historically choosy about just because she's based on a larger Hull size

[civic flame]

I think the bullin support plan notification issue is due to a mission being hidden. I remember seeing a mission on that list about the submarine weekly but it's not there anymore.

[placid horizon]

Mainz is based off of Hipper hull i think and that's CA

[brazen minnow]

Submarine was in tasks. For the hedgehog.

[kind solstice]

Is le malin 1st skill broken?
She shot 10 time on same enemy but the debuff doesnt appear on enemy head

I think le malin 1st skill 10 shot is not working

The debuff doesnt appear visible on enemy i think

Or her debuff indication is invisible?

[sonic pawn]

Is there a bug with Lezpig involved going on?

Im trying to do 3-4 and if i try to battle with a fleet with her in it i get stuck on a loading screen

but if i use another fleet it loads normally

[ashen tartan]

This is Collection plan details, the permanent specialized cores event.
Isn't "Bulin Support Plan" supposed to be the one-time event? Why is it named here?

Im trying to do 3-4 and if i try to battle with a fleet with her in it i get stuck on a loading screen
@sonic pawn known bug

[sonic pawn]

ah alright, thanks

[lyric jewel]

no idea if this has been reported or not but when i started this exercise the whole battle was just white

now that i look at it there is multiple things that shouldn't be there

[honest solar]

Yeah, the UI elements can, on occasion, act up in that manner. You'll need to restart the application to resolve it.

[vagrant rampart]

For some reason I have not received my 20 cubes yet do not know why but nothing has appeared in my mail

[rugged jetty]

I dunno if this is already know but here is the bug I found

[brazen minnow]

Is there a way to add multiple images to a !feedback?

[honest solar]

I think if you submit them in the same message it works, or you could make an imgur album and submit the link. Otherwise, if you post the image(s) & the trello card here, one of the feedback assistants can update it.

[brazen minnow]

I tried doing two images last time and it took the first image as screenshot and the second became the description, so that didn't work out well. Guess it's option 3 then.

[frosty gyro]

submit the image links in the same message

[brazen minnow]

If you upload with Discord it doesn't allow that though

[frosty gyro]

it should

[golden drift]

desktop does not, mobile does. It's weird

unless you literally upload them elsewhere then get links to them

[vocal night]

Anyone using the black torpedo auxiliary in PVP? I think it's not homing on the first salvo any more. I've seen this since the patch, but thought I was just seeing things; however, I checked with a couple of guildies today and they said they've noticed the same thing (and also weren't saying anything for the same reason).

[lunar moat]

Yo guys is the catch up blueprints has a bug?

[golden drift]

no, it's working correctly

you get 300 total split between ships of your choosing, and an extra 30 for Izumo atm

[lunar moat]

So 300 blueprints to all pr ships you choose?

[golden drift]

no

300 split between the 6

however you choose to split it

[lunar moat]

Ohh

[golden drift]

so you can put 300 into sanrui, 50 into all 6

etc

[vocal night]

300 total, and you can switch which one you are currently getting from

[lunar moat]

Oh I get it now aight thx for the info

[thin stream]

I played T6 in the event and it said I got kii which I don’t have now and didn’t buy and it didn’t go through the introduction screen and she is not in my dock

[brazen minnow]

Reboot the game and see if you got her. If still not check the 'drops' for T6, is she listed or still ?

[thin stream]

She’s listed

[frosty gyro]

so shes not in your dock

[thin stream]

No she’s not

[frosty gyro]

after restarting the game I mean

[thin stream]

Nope

[frosty gyro]

you may want to contact customer support then for a loss of items

/techsupport

[buoyant hemlock]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[thin stream]

Alright thank you

[stiff island]

I want to ask, i want upgrade some ship using mk3 bulin, but she not showing up in the screen after she level 6 bcuz i wanted to complete UR bulin. Is that a bug?

I mean mk2

[hollow kraken]

Make sure she's not in any fleets (this includes regular fleets, HM fleets, and event maps)

[unreal summit]

Is this a bug that UR Bulin doesn’t have a skill?

[storm hound]

The name of event didn't change

[buoyant hemlock]

Im not sure if this is a bug

But it wont let me collect affinity

[final kindle]

I think that is a desync with the server

[rough scarab]

i tried to skill leipzig

[golden drift]

Leip is broken atm

[hexed roost]

Game keeps crashing after completing Escort Mission

[normal linden]

This is from the 2nd anniversary envelope gift for a free SR. But all of the names are wrong for me. And Le Malin isn't even an option. Well from the pictures..

[frosty gyro]

its a known issue ignore the name and it will give you the ship in the bg!

[normal linden]

Oh okay thanks!

[frosty gyro]

if you do perhaps get the wrong ship though thats not in the pictures, contact customer support and they will get the right one to you

[rough scarab]

@golden drift did she break because of shinano event update

[frosty gyro]

yes

[golden drift]

She’s been broken since uh... yesterday?

[frosty gyro]

no

she has been broken since the patch, we just didnt know until 4/3 days ago

staff are back in office though

[rough scarab]

apolocoobs inc.
thanks for the response hope they push an update soon

[buoyant hemlock]

@final kindle thank you for the info

[kind solstice]

Le malin her 1st skill debuff is not applying even after 10 hit on same target

[outer crypt]

Does anyone else have problems with the game crashing after every or during each battle? Or is it just me?

Are they going to optimize the game to fix this?

[golden drift]

What device are you running it on

Because constant crashing sounds like a device issue not a game issue

[gentle hare]

the plaza has also started getting the notif bug everytime i log in

i also always keep getting this error

[frosty gyro]

is your internet unstable

[stoic otter]

I've been dealing with this bug for quite sometime since nagato rerun. After loading screen before battle it turns into this.

This first happen at nagato hard mode event which prevent me from finishing the hard mode. Now this usually happens at exercise from certain enemies which lead me to refresh to avoid this bug and avoid fighting them.

Now it happens at the map event where u click and sometimes encounters boss to fight. Now i can't move through the event because of this bug. Its not because of internet it is only happening to that certain enemies and still happening at some pvp match. Its just suck since i can't finish the event click map thing.

Also i tried loging in my account at my other phone with different model. Still happening. (Oppo f11 and xiaomi redmi note 5)

A similar bug like this occur before where game crash at hard mode events. Le malin event if i remember it right. But it was fix after 2 months so i just ignored this, hoping it would be fix soon. Now i have no choice but to report the bug, since it is pretty inconvenient and preventing me to finish the events again.

[lunar moat]

Yo guys can I ask?

If the mkII bullin is lvl2 above you can't use it to limit break a ship?

[gentle hare]

If the mkII bullin is lvl2 above you can't use it to limit break a ship?
@lunar moat iirc you can still use it. i was able to use a level 4 bulin before and you just have to uncheck the level 1 only option in the upper right hand corner when limitbreaking

[lunar moat]

My prototype bullin😢

[storm axle]

@lunar moat you need to tap the button on the top right that has Lv>1

[brazen minnow]

Today's patch changed "By the looks of things, they waiting for us... We've been ambushed!" to ""By the looks of things, were they waiting for us... We've been ambushed!". Better, but it's supposed to be 'they were waiting for us' to be fully correct.

Also they changed Arcade Hall to Game Store (good). But for some reason Manjuu became Manjuju, and that just makes me scratch my head.

[lunar moat]

@lunar moat you need to tap the button on the top right that has Lv>1
@storm axle I already tap it, it still won't show

[stoic otter]

Well at least u can still play the event. Mine can't, i scrolled up and it seems like its soft lock with some charscters. Bad luck with that game bug.

[glad turret]

i saw that one of the bosses of the 6th stage of the exploration minigame doesn't attack at all, is that a known bug?

[stiff island]

Well my problem is same with bantheslayer. Still cant upgrade with mk2 prototype bulin :(

[daring rock]

medals has some text errors, like "acquisiti" and "obtaine"

[brazen minnow]

Also note 'acquisition' is empty since the get_by entry is empty.

[brittle fable]

Now, I don't know if Manjuu Chronicles enemies are randomized, but on 6th stage I encountered an Omitter that doesn't attack. Seems like a bug that is kinda pointless to fix though.

[sage minnow]

Yo, my game locks up when Surcouf with her new skin are set as secretary. It only happens on my iphone and not on my android tablet. I’ve updated the L2D patch in settings. Has this been an issue for anyone else on iOS? It’s troublesome because I can’t play on my phone lol. Thank you!

[frosty gyro]

@sage minnow please try L2D file repair in ingame settings or at the title screen in the top right corner

[sage minnow]

@frosty gyro that fixed it, thank you!!

[bright echo]

Game has been rebooting randomly when i finish a sortie. since the update. anyone else with this?

[honest solar]

Had it happen once just now

[tired grail]

Um where is my boss fleet?

[cinder otter]

excuse me, SSR background colour turn purple.

[honest solar]

@tired grail If you didn't already, restart your game

[stoic otter]

Can't play event the treasure map clicking event. Similar to soft lock character that also occurs in pvp.

[gusty egret]

i got charged twice on monthly gem

any help for that?

[hollow kraken]

If you would like to try a get a refund for one of those purchases, first attempt a refund from Google/Apple and see if they'll approve it. If they don't, contact AL customer support at that point and let them know it wasn't approved. If you would like to use the second monthly pass, contact customer support when the current one is about to expire

/techsupport

[buoyant hemlock]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[hollow kraken]

contact options for customer support in case you need it

[gusty egret]

got it

now to the customer support

[brazen minnow]

Couldn't really see clearly, but was "Dark Takao" in Manjuu Chronicles using a different skin? She had grey hair and all. Dark Takao in the event itself just uses regular old Takao's sprite. Probably should also use that grey haired skin instead.

[tidal pulsar]

Should i worry about this?

i was playing one of the hard stages and i was bored tapping and swiping on my screen and this popped up

[daring jay]

@tidal pulsar its just log mode

click hide at the top left

[frank bloom]

boss???

[low nacelle]

restart your game

[frank bloom]

ok

[cloud willow]

Gascogne in her T.E.A.S.E. skin uses the unoathed love affinity line from her base skin instead of the oathed love affinity line from her base skin, despite being oathed. Same with Perseus using her nurse skin.

Both of them use the proper line when using base skin instead.

[vocal pike]

This isn't a bug. The Default Skin has Extra lines post-oath which I guess includes the Affinity (Love) line?

You can check on the Wiki.

For Gascogne, while her lines change with the T.E.A.S.E. skin when the Affinity reaches Love, that specific line doesn't change. It remains the base Love line.

[cloud willow]

Alrighty, I'll move it to feedback then.

[vocal pike]

Aight

[acoustic urchin]

My game crushes every time i finish HT6. Yesterday was OK.

[past quail]

Belfast isn't listening to me

So I'll report in here

Kashino L2D hitches during Login and Return to Port

[frosty gyro]

I see the user who originally reported this about her shoulder being off (right?) did not formerly report it before

can you explain what belfast is doing?

[frosty gyro]

did !submit work in #bot-spam ?

[past quail]

Ok, it did, ty

[hearty carbon]

I saw the Trello board and it marked my issue as fixed. However it still isn't specifically for Suruga's L2D skin. Should I make a new issue?

[obsidian sluice]

did anyone got a problem where HT6 boss did not appear after 7 battles?

[dense sparrow]

I'm starting to notice how the Ryuusei planes keep targeting the production CV Siren instead of the 2 humanoid Siren on the last wave of 3* carrier node in HT6

was wondering if this is intentional

[snow swift]

This is just a tiny issue, but when I log on with Kashino's live2d, there was this weird moment of flickering, near the end of the log in animation.
I did check in the archives if there is flickering, but there was none at all.
Mind you this only happens when I log in, so yeah (its a very tiny issue, and yes I did try fixing the live2d assets and such and no luck)

Actually nevermind, I just checked back on her archives page and once again that flicker happens in the log in animation

And also the Return to port animation as well.

[elfin elm]

Is the UR bulin collect after all missions bugged?

[finite fern]

Was also gonna ask that

[elfin elm]

Can't collect it atleast

[buoyant hemlock]

Same

[calm finch]

same

[finite fern]

🍝 Code again huh

[jade minnow]

Same issue with bulin reward.

[obtuse marsh]

Same issue

[spiral folio]

same too, mr yellow man, pls fix this

[vast rose]

Same issue

[remote tinsel]

!bugreports

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[remote tinsel]

kindly submit a bug report to @rocky willow

[frosty gyro]

and still waitin

[proud nymph]

is this a "technical" bug?

[odd tulip]

I can't collect my URin

[slate timber]

got the same problem

[harsh urchin]

+1

[proud nymph]

@frosty gyro

[harsh urchin]

Can't collect the Bulin Mk3

[odd tulip]

Yes URin is not collectable

[frosty gyro]

yes

[harsh urchin]

It's been reported in both chats

[frosty gyro]

that does not mean its been formally reported though, but it seems krazy is on it, thank you

[proud nymph]

I submitted one now

[frosty gyro]

got one in a bit before yours came though, thank you anyways though

[kind dawn]

I came to report this

Good work everyone

[calm finch]

I report now

[proud nymph]

just a bit late 😔

[calm finch]

It appear in #known-bugs

Go upvote there then

[deep basin]

Done so, and hopefully it'll get fixed soon

[left fox]

So it’s collectible but it’s bugged right now?

[errant kernel]

Pretty much

[weary lion]

Yep

[finite fern]

I need that Bulin if I want to MLB my Shinano right now as well, got the 30k and 4k one, just needed the mission one (Cuz I had 1 dupe Shinano from Gatcha). Was looking forward to it too

[blissful sequoia]

Hello is this a bug?

[ionic fjord]

How are you alive, Apolinario-kun?

[daring jay]

@blissful sequoia restart the game, it should appear

[ionic fjord]

Didn't know one of the greatest Filipino heroes plays Azur Lane

[blissful sequoia]

Im alive but i cant move my legs anymore

[ionic fjord]

Nice.

[frosty gyro]

lets keep off topic out of this channel please

[blissful sequoia]

I need my henchman

[broken plaza]

that's not a bug since you need to have at least 1050 points and your rank should be at least 1000 in order for you to get the next rank

[quartz flint]

[latent shale]

I completed all missions but i wouldn't give me my UR bulin

I try clicking it idk maybe i need to restart

[hidden stratus]

@latent shale already reported

#known-bugs

[smoky trench]

Yo like everyone else here completed bulin support plan and no MkIII bulin like the rest

[ashen pollen]

I was about to report about the bulin mkIII quest too.

[fleet tangle]

Bulli mission is bugged

[final cloak]

Same here

[brittle copper]

I was so excited to MLB my shinano, find out everyone UR bulin quest is bugged

[bleak fern]

Same here too

[brittle copper]

https://media.tenor.com/images/20edf0158ce2245c478d5c525930a6d4/tenor.gif

[buoyant hemlock]

Go to known bug and upvote the Trello card

[brittle copper]

Did my part

Hope they fix it within today

[brazen minnow]

It would surprise me with maintenance coming today anyway, but we'll see.

[hollow vale]

Oi i want my free bulin

Lmao

[lunar moat]

Is dis a bug?