#bug-reports
1 messages · Page 150 of 1
Is it a bug that dying to a hard mode boss does not substract a daily attempt? Progress towards the 2nd star still gets saved meaning that wiping to a boss is the most efficient use of daily attempts if you want to 3 star a hard stage
Why would it? Every stage works that way, if you clear mob fleets and then retreat
Wiping against a boss instead of retreating is actually a waste of morale & oil
I totally forgot to do that. Also explains why my ships are unhappy. Thought they would be more humble in defeat. Thank you for the reply!
Shouldn't it be I advise rather than I advice?
Yep
Advice is a noun
Advise is a verb
On another note, word wrap fails on the Justigram posts if the first word after the character handle is too long to fit on the line
Yeah, it should. It's a known typo 
fair
Who is this and why are they in my Dorm?
Oh
@hollow kraken I'd like to point out that your attachment to the translation issue about inactive daily names is not a good attachment
since Maritime Attack is accurate
that's what it's called
Advance Mission is the tab, tapping on it exposes various Maritime Attack stages
just like how Escort Mission exposes Escort Cargo (Firepower) and Escort Cargo (Air) as various stages
The error on Escort Missions mentions "Escort Mission" though (that's why that one isn't listed. Report was mine)
then we have three inconsistencies
Somewhere it's wrong on the TL part. Since it was originally called Maritime Attack before, just like how Fierce Assault was once called Beheading Operation (so it's safe to assume it's supposed to be the actual name of the daily, not the stage). So we'll let the devs handle it 
Beheading Operation 
I know that this matter existed long time ago, but my azur lane says "unable to retrieve update info" everytime I try to login. i can't find any solution in google and I already reinstalled the app 2 times. What should I do to fix it?
Please ping me if you knew how to fix it, thank you very much!!!
@rugged zenith Ask in the #tech-support channel, as they'll best be able to help you
Didn’t see it in Known Bugs, but every single Juustigram is displaying the “new” red dot, and all my Hearts and comments are gone.
https://trello.com/c/tDHZSPeL/688-aichi-e16a-zuiun-seaplane-labelled-as-a-torpedo-bomber
Labeled as fixed 
Description: I clicked on the seaplane icon
Perceived Severity: The text is in English with glaring mistakes, but is mostly understandable
Corrected Translation: I think it should be seaplane?
Discord Feedback ID: 768
Upvotes: 6
Downvotes: 0
2
Low, Popular
Unless it takes over a month to push a TL fix
Das Bismarckhous missing in dorm shop and doesn't appear in build mode, although the individual furniture parts are available
Its event ended, so yes, its gone from the shop. Obviously you dont lose what you buy
Appears fine here. Did you use quick buy on the set when it was available?
Did you get the stage? It might be a required part? Otherwise check the wiki furniture list if youre not missinG a non-gem part.
anyway, thanks for the help 
Can someone help me my game is frozen for the event to get hunter I can’t collect my Prize does anyone know how to fix This
just read the description on your own screen
?
just do it
read the event description, that bullet list
you'll have to wait a few days for the next missions to unlock before you actually get her
Oh is that why I don’t receive the books
So you say I have to wait a few days to get hunter ?
read the description
you have an answer explicitly written on the very screen you posted
Oh I did not see that my mistake
What happened to the portraits?
Any idea why I'm stuck on this??
I can play this normally last night but this morning I am stuck on this I even tried re downloading it
What happened to the portraits?
Happening to me too, sadly :/
nani
Any idea why I'm stuck on this??
@cerulean thunder
I thought i was the only one
Pls help me I cant open my last ship it says error I already relog 3 time and its still like this
@unreal osprey it's already deployed, but that screen hasn't updated properly - just restart the game and check your dock
@cerulean thunder bad wifi, maybe? did you try to restart?
@warm cave yes I did it works fine now I re downloaded it 2 times and it works
Didn’t see it in Known Bugs, but every single Juustigram is displaying the “new” red dot, and all my Hearts and comments are gone.
@frigid haven Also noticed this. I'm guessing it broke after the most recent update.
this doesn't seem intended
@last coral ive seen the rarity issue but ive never seen the dorm floor pop up
that is pretty weird
????
oh i'm so used to the rarity being wrong i didn't even realize that was going on lol, but yeah i was swapping out ships in the dorm and apparently the hitbox for switching floors is still above the ship selection screen
The "the" in the biography.
So i managed to start a commission with no ships in it becouse i was just doing stuff really fast which somehow caused a bug to happen. Restarted the game as well to double check but still no ships there so i gues something happend? Idk if anyone have had this bug reported yet.
Why i can't downloading this
I stuck in 3/2595 for very long and it still.like that how to fix this
It's likely something to do with either your device or your connection. I recommend asking in #tech-support
Nice......
Light bug in cathery
you don't have to mirror the name, only the chibi. Thanks.
The "Research started" notification doesn't leave and if others occur it just moves up and then still stays there
It follows me everywhere
Pls someone help me i can't downloading the update pls anyone pls help me :((
https://cdn.discordapp.com/attachments/702694185068789766/752935894721232916/unknown.png im getting xp for subs that arent in hunting range
in post battle, itll show the sub xp screen. it happens pretty consistently, ill see if i can get video. i dont move the subs either.
Do you use U-522?
oh yes i see the issue now, im so stupid LMAO
i never leveled her skills do i didnt notice
didn't even need a screenshot to solve that one 

@spare cove They are all under collections for some reason
Caused by tag=6 that probably should be furniture instead.
I could be wrong but is Yuubari Kai's shield still broken? I use her and her big shield just does literally nothing. Literally. Everything goes through. Even the Wiki says this. Uuuh... and this doesn't appear to be a hot new bug
This can't be intentional. Or is this a sick joke? lol
Like, maybe it's just a "well, sucks to be you" loss she can pull or something and it's intentional 
Pretty sure it's supposed to be invention malfunction
same as highly effective 9 HP heal
More useful/powerful than the repair toolkit from actual repair ships :/
Last patch bugged the drop rate of Z2.
200+ clears and 17 Z1's copies and nothing.
rng is rng
Hello, this is quite important actually and a message for the devs. There’s a user by the name “Janginam” in the Lexington server. He has not gained ANY activity points or levels for the past 5 days, (I noticed this since I joined the guild, but I am not sure how long this has been going on). My guild mates were wondering if this was a bot, which could be potentially banned from the game. This also could be a bug. If this could be passed on to the devs for inspection that would be amazing. Thank you.
This could be going on for the past month since he joined the guild two months ago (apparently). The rest of my guildmates have only seen him online but not gain any points.
Activity points is calculated a specific way, not sure what. I don't know if login counts as activity. If they just log in every day, but not do anything, then they would not gain levels or activity, but still show as recently online
The thing is they have been online every single day
I have no idea how long this has been going on. I’m not sure if this user just left Azur Lane on forever, but that’s a possibility. My guild is just trying to figure out what is going on.
Works fine for me, try reloading your game?
Actually, disregard that, resetting the game fixed this. I guess the can't-be-dormed flag wasn't removed automatically when I got her.
I'm clearing SP3 and the boss fleet is not showing up
@thorny flint restart the game, its a desync issue
Thanks
I'm clearing SP3 and the boss fleet is not showing up
@thorny flint I've met this problem three times too. This bug appeared after the last patch.
I got an odd bug -- I cannot see Hunter if I want to add her to my dorm
this is the general dock (filtered for DD and Royal Navy)
got a slot for her in the dorm
she should be between javelin and cygnet but she's not
i couldnt find her since the very beginning, but I thought that was because she was an NPC
even tho I've been able to add ships that start as NPCs to my dorm in the past
Actually, disregard that, resetting the game fixed this. I guess the can't-be-dormed flag wasn't removed automatically when I got her.
Howe chibi is broken
This happens during battle too, her sprite will freeze and not play an animation during movement. She does not react to dance furniture. Closing the game doesn't help, nor does going to battle. Unfreezes on its own after some time. Happened both on emulator and on phone
Something a person just before wrote about the same issue
Video showcasing the bug I mentioned above about Howe chibi freeze
Video showcasing the bug I mentioned above about Howe chibi freeze
@west smelt I encountered the same bug here but with King George V...
Problem with notification: I don't get the notification (commission/research) on time, I'll only get it when I open the game
if you're using an android phone, go to your phone's settings > apps > azur lane > power usage details > change app launch to "manage manually"
I fully unlocked Hunter but I still can't put her in my dorm
@broken plaza I cant find it my OS is JoyUI11
try going to battery and check if there's an "app launch" option there
typo in the text. when a research or skill study is done or a MISSON is sent instead of a MISSION
The only setting I see close to this problem
So I was grinding fox mines and I kid you not a bulin drop from there, I dont know how or why
I'm guessing fox mines is 3-4? Bulins are not constructable/droppable units, and they can only be obtained via event rewards, weekly missions, medal exchange, merit exchange, and some event shops. Akagi or Kaga not dropping? It's RNG. The drop rates for these two ships individually are 0.75%, which is very low @cosmic ravine
Something is wrong with my Justagrams if I click on it all the messages are marked as unread and the comments are 0 and it's gone from the main screen I have to use the button on the left pull out menu.
Is this a typo? "Competitivene" isn't a word as far as I am aware.
It's probably cut off.
Likely supposed to be "Competitiveness"
But even that doesn't make any sense…
Hello, is it just me or I'm not receiving hunter friendship points anymore? I'm stuck on 545 pts, idk since when
As long as you're playing Chapter 3 or higher, you should still be receiving points.
I'm grinding on SP3, and tried some 8-4. I think it worked now after clearing android cache and freeing some internal storage before restarting, thanks
Is the server supposed to be up?
no, predownload is available though
It says Twin 100mm (Type 98) AA Gun in the list... but isn't it supposed to be 100mm Mounted AA gun?
It's a known issue at times. A restart of the application should fix it
hello, do you guys have any problem with share button right now? mine only loading for a while and do nothing
After permanently unlocking Hunter, you still cannot place her in the Dorm. Please fix. Thank you.
!feedback
reboot should fix that
Oh it did. Thanks. Thats the first time a ship every did that
Is gallery and jukebox gone?
Perhaps these should not be a pixel perfect overlap
Can someone explain to me why the price of gems are overpriced in euros when the amount shown In dollars is lower than what we have to pay in euros?
it is the same response
Ok but u see I can understand the convertions
The price should go down if its dollars to euros right?
that is a common thing for many many games and stores
that would depend on google or itunes
that they do not just follow the currency exchange 1:1
the display ingame is going to be the same price though
even if the conversion is off from whats displayed ingame
Okay
Dorm visitor username mirroring when interacting with dorm items (sitting/dancing/etc.) Known bug?
Interesting expression from Bismarck 
Game sometimes freezes when there's a L2D secretary in port and I'm tapping something from the bottom line to switch windows (depot, dock, build etc.) before the L2D has loaded. This has been happening for some time. I'm using an emulator. Does it happen to anyone else?
It is known
Theres a network error when i try to login to servers?
wifi is fine
restarted the game works fine now
so this skill description is so confusing that i cant even explain it Edit: the second part of the description points out if ships with higher HP pool than Sheffy gets in a lower hp by taking damage will not gain the buff which it now makes sense so it was just a misunderstood of mine
its pretty much a translation error
the wiki does a better job at explaining it
Uh there's this weird error just after Taihou fight...
Tho It's already fixed when I restarting the game
You will need to log back into your bind option (Fb, Twitter, or Yostar) from that title screen there
oh thx
Alright, So whenever I go to edit my dorm, I can't seem to move any furniture. I can rotate it, I can cancel it and I can place it, But I can't move anything.
Have you tried restarting your game yet?
Not sure if this is a known bug. When doing the sub weeklies, sometimes after I kill the Siren Boss the battle doesn't end.
I think it is because of my pre-firing of torpedos before the Siren spawns. Not sure as well if it is a clear time thing.
Anyone else encountered this problem?
Waiting for the Siren Boss to spawn first before firing any more torpedos is fine... But I wanted to go fast.
Yeah @small knot
Help, i got loading stuck in here. I can log in with another account but i can't log in with this account.
try a file repair (assets) at the login screen
I tried before but still can't 😦
are you using the same internet as the device that can login?
you may need to reinstall then, is your account bound?
yes, I use the same email address
if you have further issues with it please redirect to #tech-support next time
okay thanks a lot for the quick response
This
Restart your game.
It's due to the fact taht the project is completed, you just need to fulfill the requirements
ah, sorry, just being new
Oh, no problem at all 
Is this intended? The core data moved somewhere?
@iron gulch restart the game, it should be there then
It's always hard to decide if a wrong skill description needs to go to translation or regular errors... is the translation off? Or the skill? 0_o
Could just come down to some testing. Or to play the safe game, you can report it as a bug if you're not sure
I only receive notifications when I open the game not on the exact time the task is finished
I had an error with 2 daily comissions yesterday
they were displayed but I couldnt do them
I only receive notifications when I open the game not on the exact time the task is finished
@cunning lintel i also have the same problem
While equipping a medal, upgrading the medal will not change the currently equipped medal. Therefore the old medal will be permanently equipped with no way to unequip it which allows you to equip multiple tiers of that same medal.
You can press "Show Highest" there and you'll be able to see the lower tier medals and unequip it
I can’t select other ships
I retrofitted my Laffey, renamed her back to Laffey, then when I learned her third ability, it renamed her back to Laffey (Retrofit)
Is this intended
Scratch that. Restarting my game seemed to correct it.
Hello i have reinstaled the game multiple time but i have all the time a black screen with only the border and it do nothing i can't play the game right now i have shut down my phone 3 time right no what can i do to play the game again ?
ty ^^
...
I recommend checking with #tech-support if you haven't already
is this happening to anyone else? a click on the dock, depot and missions and everything is gone?
try restarting your game
Try doing a file repair, but beyond that might want to check in #tech-support (if you haven't already) as I don't believe that is widespread behavior
Uhh guys why i can't login when i try to log in it always say unknown error
It's an expired error login. Re-login to your bind option from the title screen of the game and it should fix it for you
?
I tried to build, but my dock was at 249/250 (With NPC Hunter filling in the last slot) so it gave error 10, but now that I have space it says this. Do I have a corrupted ship build??
It seems to be glitching and giving "not enough slots" errors even in stages, instead of asking to sort/enhance/expand
That's caused by the game desyncing. Just restart your game if you haven't already.
Your dock will be full when you log back in.
somehow the memento menu is stuck
try restarting the app
i tried clicking battle instead, which allowed me to close the archive
Is anyone elses dido event memory gone? I participated in that event when it came out and unlocked all the story but now its gone for me
Are you looking at the first, or the second, royal maid cutscene list?
The first cutscene list
EN never got the first run of royal maids, so we don't have the cutscene unlocked
We only got the Rerun
Ah ok, but its weird because ive never seen my event memories be at 0, this is the first time ive noticed it so it either got added or i dont know lol i just thought it was weird
Well thanks for responding, i honestly thought it might of been a bug or something
So research projects not dropping blue prints. Did a large research project which would drop pr3 blue prints and it didn't drop one. Second time this has happened and started occurring recently. Is this a bug or am i missing something?
@signal topaz Just log mode. Click hide in top left.
@cyan warren That's just a standard blue project (you can see it in the background). Certain ones of those projects always have some chance to not drop ship blueprints (mostly the 1:30:00 ones)
@hollow kraken No it was 12:00:00 gold large project and it had pr3 blueprints listed as a reward. The one you see in the background is one that I could do now, the rewards which are in the screenshot are from a project i started yesterday.
Hm....not sure then
If that truly was a 12 hr gold project, I've peronsally never heard of those not giving ship bps before then
yeah its really weird and its also the second time its happened to me since the izumo blueprint catch up started. im going to screenshot any project that gives out blueprints so i can it for reference incase it happens again, but i would much rather prefer it doesnt.
Its not that rare. C are really gear projects and drop very few if all ship bp, better chances in I than II and III which nerfed it.
Ever since the last update i m having alot of troubles to connect into game, i m having alot of "network error" messages ...
to unlock it please contact CS and they will unlock it for you, its a known bug
ah thanks, couldnt find it being mentioned anywhere so didnt know it was known
Is the server down?? I can't log in
Server should be up, and that's more of a #tech-support question
Ok thanks
try a file repair in game settings
Say has the bug where headtapping Amagi in her swimsuit noted?
I only say that because when I tap her head I don't get a voice line or anything aside from bouncing it if you will
resolved by switching the Render Engine fro DirectX to OpenGL
Hi, the catch up selection under research selection won’t let me change ships.
please refrain from double posting 
@buoyant hemlock ship is already deployed, but the page didn't update
restart your client and check your dock
they already got answer in another channel
Yeah they asked here and #tech-support
@rancid basin Its 300 bps TOTAL, not per ship. You just used up all the catch-up system offers
Oh ok
"If Hunter is in your fleet you will earn double friendship points". With Hunter I get 14 points. Without Hunter..... I get 14 points.
boss fight, must survive
Always do.
Welp
Got a bunch of DCs in battle and then I was softlocked before the results screen
Missed the debug log (when I realized that I didn't screenshot it, it was already filled by the notification logging)
but I saw "No more packets to send" followed by it sending the "kill_boss" command

Have you tried restarting your game?
Yes
And do all the sp3 again and use hunter
Nothing works
And a friend have the same problem
Wait forget it, fixed*
Does anyone knows why hard mode doesnt give points anymore?
It was never supposed to. They fixed that.
Hmm. I see Enterprise can count to 10 in Japanese. nvm no she can't even do that
Looks like some placeholder text. 
@nova crane can you try an asset repair?
Errors appearing behind the cutscene - is that known/expected?
Can't connect to the game without vpn, classic problem happening again
same thing
Can anyone change the PR ship on the "catch up" screen? I've had Saint Louis on there for weeks without being able to change her and I've already got the 300 blueprints for it too
It's 300 blueprints for all PR ships, not 300 for each one. So you've used them all on her.
You can't change because you have no more to earn.
Oooh, so that was why... Well shit.
Rng
opening 2nd Anniversary Invitation stays stuck on infinite loading screen
Look at that wide button
Why i can't sortie
Chiyoda first skill locked for some reason
this isnt actually affecting gameplay but the message for clearing a stage is different for some reason
https://cdn.discordapp.com/attachments/692609318515638353/756175655099564142/image0.png
I assume this chinese text is a known bug?
will be patched soon
nice
Izzat supposed to say CL/DD?
Why i can't sortie
@pliant lava
im wondering why it says u can get shinano for the tokens when its Kii xD
this is fine?
i tried using this gift and it stays on loading screen for forever and never loads. (i have to restart my game every time i open it) (it is unused and did not select any ship from it)
please open logmode and send a screenshot of it @lone thicket @pliant lava
and what is your UID and server?
I pulled Shangri-la from Limited which isn't supposed to be possible? I mean I know my offbanner luck is off the records, but...
My UID: 69677031
Server Avrora
Just restart?
thank you
I can't login
@queen idol Not a bug, CN patchnotes mentions the additional drops.
The message is "network error" but i can still open my browser> I can't login
@deep moon
@queen idol
You can pull Essex, Centaur, Shangri La and Taihou in event pool but they not rate up
missing tl
try restarting the app
ooh okay ty
@frosty gyro this helps, thx
When I click to battle the loading screen manjus show up and won't let me in
it might just be your connection
when i try to change furniture, nothing happens other than a display of the 'Loading furniture...' message. I also can't change view to floor 2
I doubt it's my connection because it only happens when I try to click to battle
@ornate ocean
So you have same case like me, can't sortie
@ornate ocean
So you have same case like me, can't sortie
@pliant lava yes I can do everything else other than sortie
@ornate ocean same here
Hi, can someone help me?
somehow my koln retrofit can't equip the Fl 282 helicopter aux (can't find it when i want equip it), though when i search it at the depot there are 2 helis that i have.
already restarting the app twice, still the same.
where are yuubari kai, Centaur and little renown new voice lines
I think not being able to sortie and this go hand in hand
Well for me
@slim pine just tested it and is fine, maybe you sorted your equipment or something?
I am not trying to retire, I want to limit break the ship.
if you have infinite loading or the Event have already ended error please send a screenshot of log mode when you get the error and send your UID and server with 
anything about the missing voices?
/logmode
How to activate debug mode :)
if you need to know how to enable the log, follow this video 
did devs forget the voices again or did my download mess up
please try a file repair in settings @vagrant timber
my friend doesn't have yuubari kai lines either
There's supposed to be a CV update for Bache's Showy Sports Star Bache, but there's no new lines or dialogue? I already downloaded the lastest versions of Audio and L2D
UID: 134328301
Server: lexington 
Broken surcouf L2D skin, when i log in Surcouf skin doenst show and when i press any button, the game freezes on louding mode
yep devs forgot lines again
@distant ice it will be hot fixed really soon
👍
Im currently blocked from playing the game because of the stupid freeze
Only works when i put surcouf into secretary
can you try a l2d file repair?
Eh just be patient no rush tbh
@sudden wolf oh nevermind, problem solved. it must be equiped at 1st aux slot, not the 2nd one, stupid me. sorry. 
Nope, still freezes
Yo infinite loading screen when trying to sortie
I mean close the game and try the l2d repair at the title screen before you enter the game, its located in the top right corner
Shinano Limit Break text is inconsistent with JP/CN text
@frosty gyro yes, thank you it works now
Yo infinite loading screen when trying to sortie
@solar tendon send a logmode
I already sent one here
I can't send a bug report atm but yeah just to reiterate shinano seems to be bugged atm
Okay
The instructions are up in the chat
Not to far up
This shows when I want to limit break a ship
Says scherzo event
Does it always show it or did it just flash to that?
Could you be more specific?
if you can clarify, that would be helpful
Same. L2d can’t update
got it
^indeed
i have the same problem as skooma
Game is deaded
^ same
What happen
please standby
I was in the middle of sorteing too 
Omg cybertruck-kun. Love the Eddie picture by the way.
What happen
@glad smelt same
I’m having the same problem @glad smelt has
Yeah I got that bug too
Just finished the boss, got kicked out of the game to update and the only progress saved are the enemies killed. No stars, no clear percentage, nothing.
its a known issue staff have been alerted
Nice to know
Just wait for staff fix this bug
Danke

Thank you 🙏
And wait for Shinano too haha
Good hotfix
the staff are working in the issue
when changing Formation for the normal mode of events the game my game is keeping the same formation it was before
restart your clients
Dang I had a couple of problems writing that
restart your clients
@clever oracle sure thing
Still doesn’t work upon restart. Same prompt
yeah having same issue
usually they say you have an outdated client
please standby, staff have been alerted
Not like every single maint the game is fucked and ppl give advices how to make it better and it always gets ignored so it always ends like this
Man restarting it sure fix it 
wouldn't be a 2020 event without something going wrong
Staff have been told about the bug. We don't need additional screenshots of it.
How to activate debug mode :)
For Kashino's L2D outfit the screen tends to flicker when you return for a sortee, not sure if that was fixed

Lmao
Yup same thing
Same for me
Same
Same l2d error. I'm on iOS
Same issue
Probably error in converting CN to EN
please open log mode and take screenshots of the l2d error if you are experiencing it
/logmode
How to activate debug mode :)
in case one screenshot doesn’t help (it’s on ios but idk if anyone has this on android)
i think it just kicked everyone out now if they didnt fix the update yet
Having trouble doing it on an iPhone 11. It just pulls my phone options down
when he finished a battle they will prob kick him
Imagine needing hotfix for a hotfix cuz 8hr of maint isnt enough and no preparation was done pre-maint
try doing it more toward the center of the screen and not the edges @covert quiver
I got a message that event ended, and game crashes every time I try to hit battle
@lean flare We're aware
seems to not work on ipad

oh nevermind mine actually updated and i got back in fine
false alarm for me
Here’s hoping we get 20 comp cubes :^)
Cant update like many others in here. 😭😭
i didnt have these updated and my update went through fine, so maybe its this thats causing issue?
if other people did update these
Android users are fine
look like its the same for me too
Only iOS has the problem
On iPhone Lexington server
ios 
anyone else getting the "event already ended" message?
don't think thats the cause nyano, mine hasn't been touched since march and i have the error
Do we need new iOS?
I dont know if this is a bug but I defeated everything but there is no boss
No, it's just an issue w/ the game right now
iOS yeah
I can’t get it to work on my iPhone no matter where I swipe. Just pulls down my screen
Gotcha
@fiery wolf Restart your application
I didn’t update live2d and sound yet and I’m getting it so it’s probably not that
Update work on android tab
I hope this time the ships will not be taken away
Can't update as well
Nice
Am I the only one with the issue of "This event already ended" then?
no you're are not
Not alone
im on wasington server
@dawn sun no, it;s happening to some people right now
and im playing
Washington too
This is a bug?
now issue
I just wanna ask if the cooper skill bug is known?
Yep
Alright thanks for the notice
please standby, a fix will be out soon 
I just wanna ask if the cooper skill bug is known?
I can't get in the game anymore
@unique wharf it's known just wait lol
Yeyy
@hollow kraken it's the $3 loc bug right?
A lot of people have the issue
owo
it's rather fun that it works on my android tablet
Hugs for the ops team
@lyric cargo You mean for Cooper? Yeah, it was reported previously pretty sure 
Hard mode requirement 1 slot not translated
@lyric cargo You mean for Cooper? Yeah, it was reported previously pretty sure :thinkingudao:
@hollow kraken thanks
i also got YEETED From the game
Is this a bug?
@grave birch yes
inb4 rollback
Please no. I got really lucky on my rolls today
iPhone
I’m on iPhone
so if a bug is not trello does that mean it's not reported?
Ipad
I’m using iphone 6
Iphone
Compensation would be arranged because of this.
iOS 14; iPhone 8+
iPhone
Yay!
What’s this?
yeah it's fked on me on iphone too but works on android
Thanks @haughty herald
it dosen't work on my 2 iphones
Iso succ
I think it’s just generally iPhone
The hell
Maybe because of the new iOS?
So it’s an iOS issue then
Rip iphone users
but works on my android tablet

Help, I’m on iPhone X
Not iOS

I didn’t update yet
I haven't updated yet
The beta was fine
Anyone think it us something to do with Apple’s lawsuit against epic games?
Same didn’t update to newest iOS. Still get error
Compensation for IOs users pls
It was said earlier, that it’s the problem with the game for now
I love it when the game works and then they do hotfix thats broken and needs hotfix and it fucks iOs isers only for “reasons”
Not IOS
Gonna try uninstall and reinstall
iPadOS 14, iPad 5th generation
iOS 13.7, iPhone XR

F
Might as well send in my input
@static tree gl
Strange i finished downloading tho
Iso version ?
Android for me
I dont even have the bug but is it on all the English servers?
Haven’t tried on my emulator yet
Yikes

I’m gonna try my emulator
I’m not the only one experiencing that issue lol
it works on my emulator tho
Work on my android tab
apolo shinano
it works for androids, iOS is the ones having this issue right now
the issue only is on ios
wrong ship image?
Yes like always
So that bug is there any fix right now?
it is only few android users with the issue I believe, it mainly affects iOS
I was worried that my iphone won’t be able to play AL anymore
Iso succ
The the L2D error
pain
I think it's only ios tbh
I’m in with my emulator
Does anyone have this problem on a Android phone or tablet ?
i wont post ss, but also having same issue as other ios users, ios 14 beta 7
It worked on emulator but not on my iphone
Happend on iphone now
Already on it
Same issue with me, seems like an iphone thing?
Yep
@hollow kraken flashes after each sortie
We are on it Miku san
iPad Pro 2nd gen 12.9” 13.5.1. Getting that same problem
I was in the middle of a battle to rip
Thank you :3
So this issue affect Apple users
yeh
its always the Apple users xD
Yeah I'm getting an error, "failed to update file [l2d] - [4]. Try again?"
Same thing happened here on iphone 8
dang ran into update error too. iphone 8 ios14
kawakaari gonna be repeating that for a while now 
It’s fixed
Uninstall and reinstall worked
Fixed now
Can confirm it's fixed for me
please try restarting the app and it should work now
Ipad air 2 same problem
Update worked I’m in game!!! Yay!!!!
Works for me, cheers!
that error happens for my ipad 2017 model but not my samsung galaxy note 10+
please try restarting the app and the issue should be fixed
fixed thank you
Thanks a lot @frosty gyro
Please help, I get stuck on this scream whem I press "BATTLE" and my ships are stuck on "Engaged" mode
it is a known bug, please standby
is this typo a known bug? (peak should be peek)
yes it is known
is this egregious typo known? It's her Main screen 3 and the first part is overflowed from her Main Screen 2.
It is iirc
A bug after finishing a battle in the new event
Scherezo of the iron blood appears for a sec
where are the unique dialogs?
not voiced
will it be?
Most likely. But we have no idea of when, sorry to say
i'm relieved that she'll get voiced, thanks for eliminating the thought of losing gems
For people seeing that l2d bug. I would recommend checking if you've updated your phone to iOS 14. I did that and it fixed it
but I could be wrong
its already been fixed 
say no more. thanks Kawa
When you end a fight this happens o nthe top left , minor bug , curiosity but still
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
The game stuck when i press Battle and my units is stuck in "Engaged" mode.
The same issue like Taks
Bouns? Should that be bonus? Why is X added anyway, it was clear enough before...
it is a known bug, please standby
@frosty gyro fixed, thank!
Latest update kicked me out of T3, was 5 battles in.
Hmm...is this a typo, or did I miss someone named "Foo"
Foo is her ghost friend.
Oh
Foo is, like, a spirit or animal with her specifically
Missing translation?
Is this background supposed to be like that on checking Meowfficer skill?
Im having a very insistent bug
I'm having an issue where whenever I leave HT3 the map resets.
im in T3. whenever i leave a map
it resets
well the same as kay... its like the 5th time.
it happened to me twice. Once when the game kicked me for out of date version. When I loaded back in it said my time expired. Second time i wanted to show some friends the picture of Ember and when i went back to the map it had reset.
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
blank text, HT4
Repost cuz nobody noticed it
Oh
game crashed twice after entering map and got booted both times 
game boots me from map every time i return to home, says "battle time expired"
@austere stratus Personally haven't made it to that point in the story, but looks completely intentional to me
@fallen peak If you haven't tried already, try restarting your device and clearing the game's cache and/or a file repair from the settings menu in game
ill try later
I finished map T3, 12/15 kills. (kicked me out earlier when I was 5 battles in) no progress update
at least tryna finish HTS3 rn
has it been reported that shinano also reduces avi?
seems to be missing in skill text
I can confirm, when I leave T3 and return to main menu, I get message "Attack time exceeded" and T3 gets resettet
Oof. Actually, I know what the bug is now
why after game popped out outdated which after i cleaned up all mobs left boss..then my fleet auto retreated after that popped out..what's the issue there? 
I never finished the map, but the timer is kicking out right away.
it seems its only on T3. i got out of other maps and it doesnt happen
@hollow kraken what category would shinano's skill not mentioning one of her debuffs go under?
it seems like it's missing in all regions
or at least the CN text from the datamine suggests that
Is it just me or is shinano not pickable on dorm ?
She definitely should be, I know I put mine in dorm. You might first restart your game and see.
getting the same problem others have reported on HT3, if leave to main menu or whatever, "attack time exceeded" and kicks you off map
You might have a visitor, if you have friends in-game
I had placed shinano earlier in my dorm but removed her and this happened
@void flint I just made an official report using the feedback. Posted a video just above too that shows the issue.
@void flint I just made an official report using the feedback. Posted a video just above too that shows the issue.
@timber chasm cool, just nice to know it's not exclusive to myself
I get kicked out on iPhone 10 running IOS 13 as well
getting same issue of time attack exceeded and its leaving the map
It's in #known-bugs now. Vote it up
This Bulin Support Plan mission don't seem to take CVLs into account. I have multiple CVLs at 90+ but no CV at 90
lost a whole bunch of oil due to ht3 bug, would like a refund tbh
"Fight On, Royal Maids!" memories in the archives seems to be deleted for multiple folks on Lexington server at least.
I asked around and anyone I asked confirmed that the memories are 0/5 on their end, so I'm not alone on this I guess.
are you looking at the cutscenes for the first or second royal maids event?
Because EN never got the first run, so we don't have cutscenes for it
That is hard to say, I only see that "Fight On, Royal Maids!" has a 0/5 in the memories, but I know I partook in the event that was running on EN.
(I'm not sure how I can distinguish the two events)
okay so I just got kicked out from T2 saying attack time exceeded like how???
It's a known bug with them right now
oh okay hopefully they compensate the oil 😦
@tulip grail
This one is expected to be empty
This is the one EN got, and would have the cutscenes
It's lower down in the list, between the cutscenes of the Noshiro / Russian event
I hear people saying that the time exceed bug is happening when you press the home button on the event stage screen
This one is expected to be empty
This is the one EN got, and would have the cutscenes
It's lower down in the list, between the cutscenes of the Noshiro / Russian event
thanks @honest solar ^^
that clears it up, so this isn't a bug!
thank you very much
No problem. It has caused some confusion in the past, so figured it might be that again
I was always confused about this too so thanks
but then that begs the question if they plan on doing the first one for EN otherwise there is no need for it to stay in memories as 0/5 forever
Hi! Whenever I go home from HT2, it says "Attack time exceeded. Fleets have returned to Harbor". And it automatically retreats from the Map. Is it a bug? http://imgur.com/a/2qohCOl
Yes, and has come up several times in this channel and posted in #known-bugs
Current work around is to not leave the map while the sortie is ongoing, I believe
Got it! Thanks. Just checked the known bugs page. Sorry for posting it without checking the known bugs page!
naruhodo, before that, I think that's the new system, if we return home, out fleet are retreating too, lol
Definitely not intended, but staff is aware
i keep getting disconnected and logging back in to my stage progress lost
Same. I've been kicked out of t2 3 times now with 0 progress saved. no kills tracked or anything
this isn't being kicked out when returning to the home screen, this is getting a desync and removed from the map as if i never entered it
Smol AE
s m o l
Desync might be a general connectivity issue, which is then forcing you to hit the known bug about backing out of a sortie map being treated as retreating
but then why aren't fleet kills being tracked
I've had to enter, kill a fleet then retreat to finish up my kills
if you restart your game entirely, does the count get corrected?
no
idk what they did with the coding on this event, but man does it seem half-baked
I've played them all and never encountered this type of issue
oof
Is this normal thing ??
I think so
if i exit a map, it says time expired?
hey i can confirm im getting that issue too
everytime i exit the map to complete a comission or somehting the game says "time expired" and the map auto ends
Quite dissapointing that i can't even follow the story entirely and will have to wait until it get patched to see it on youtube later cuz iirc you can't play the cutscenes again...
You can play them in mementos
Quite dissapointing that i can't even follow the story entirely and will have to wait until it get patched to see it on youtube later cuz iirc you can't play the cutscenes again...
@finite solstice no this is normal, not a bug, i believe the dialogue is for leviathan
and shipgirls dont know the language of leviathan
or roars
also memories is a things since launch
It’s been a thing since launch 
It’s been a thing since launch :WorryCommander:
@golden drift rly? I thought it was added in a patch
I might have eyequeue of 10
after all
Click hide
It happen when pinch the screen
thats log mode
Peace breaker's visor is on the wrong way.
"All servers working well. thanks God"
Guys, what is “unknown error -1”
A friend of mine cannot access the game and this message appears
Tell them to log back using one of the logins on the bottom left of the title screen.
Hello, I don't know if someone reported it.
But if you enter a fight then go to main screen with the "house" icon it will appear this.
Thank you and sorry!
Is it correct? Or a bug?
We haven't gotten confirmation from staff at this time -- could be it's intentional, in that it's that being talking but it's incomprehensible
Not sure if it's already reported, but anyone else hearing this odd "rock crumbling"sound when Cleveland snaps her fingers in her L2D skin?
Give me a moment, I'll try
I got it, 1 sec
Is that the right file extension?
Dunno, just quickly uploaded a playable recorded file. Opened it in chrome and the file downloaded. I could quickly upload a youtube clip if that's better.

well absolutely do report it but uh what t
Thanks for bringing it to attention, Boring. I'll go ahead and file the report.
That's awesome. It's totally tied to the L2D and the snap sound effect -- that noise isn't there in the archive
Does anyone else have the bug of Fleet returning back to base after quitting the map even though there's 11+ hrs left on the timer?
not just you but all player happend it too @vital spear
:/

It's known and listed in #known-bugs . Unfortunately, at present, only way to deal is by not leaving the map mid-sortie
Guess I'll be waiting for a patch then. Thanks for the info
Ok but please fix it i want collect commision and suddenly quit the map 
Please look just above your message
Sorry, just to clarify -- there's a known bug with kicking out of sortie when you leave the map, which for some players is also having the side effect you described of not tracking battles correctly
So for the time being, it is recommended you stay in a map until you defeat the boss, to make sure everything gets counted correctly
Feedback assistants are making sure staff is aware, so it can be fixed once they're back in office
not sure if this is a bug but i had EXP fizzle, i had shinano in the dorm and then put her in combat, i came back 5 hours later and collected my dorm exp while she was still in combat the dorm exp report showed me she was level 15, i expected that to apply when i was done the current combat instance but when i finished the deploy she didn't actually receive any of the dorm exp
is this normal?
we know about this. and tbh we're not sure
if intentional, its because we dont understand Leviathanese
yes thats why I asked😂😭
we dont know yet
if thats just leviathan roaring then nah xD
we dont know for sure
i don't know if this has been reported, but if you go back to the main menu while you have units delpoyed in an event stage they immediatly retreat and lose all progress.
bruh patch after patch these graphical glitch is always here
and unicorn is at yandere mode
ok
https://trello.com/c/BIniCZNr/927-u-73-says-im-running-of-torpedoes-rather-than-im-running-out-of-torpedoes
Has been re-fixed once more, so can be closed.
Emm, its my first time in try claim one bug (or maybe was not, I don't know), anyway... I can't change my pr catch (was like one week ago, but I think, maybe was a bug in the patch... And I wait, but nothing happen...)
It is 300 blueprints for all ships, and you got them all.
You only get 300 total for all PR ships. You used all 300 on Neptune. You have no more to earn.
These 300 in catch up are shared gain between all PR ships. You could split in 50 to all or 300 to one (or any other way), but still 300 total.
Thx, I think like 'oh, is 300 for each one...' okay, I understand now... Thx for the help
But was weird, I remember get 300 with Roon too (maybe that was the true bug in this case)
Has an issue about the specialized core quest on the eventbanner been already been reported?
I finished some of these quests, which would grant you a total of 600 spicial core chips, but my total is only 272
Did you check your depot/prototype shop. The cores from the quest doesn't count to the total collectable per month seen on the main HUD
Oh, thank you, didn't know that
I did get the right amount, sorry for inconvenience
There’s a bug, whenever I’m in the middle of a "battle" , it always kicked me out of the map whenever i go to the main screen like what’s with that
So i can’t go to the main screen while farming???
It's known.
At present, you will want to fully complete the map before going back to main screen
Anyone have an issue where when you have L2D on the Milk girl as a secretary, she doesn’t load, and the game just gets stuck in an endless loading screen? Game is unplayable for me atm
please try a l2d file repair at the login screen in the top right corner
Again im having the bug that deletes my progression if i get out of the node
it is a known bug
any word on when it will be fixed, can't make any progress atm
when you don't have enough free dock space to fully clear a lvl without exiting it's rather difficult to not leave . . .
it automatically lets you retire ships from the map
damn the sortie bug, lost like 2-3k oil from going to the home screen
and thinking i pressed retreat by mistake
so i redid it 2x times more
so that's a bug i thought i accidentally retreated without paying attention
yep
yep, its a known bug, sorry for all the inconvenience
That's a lot of oil to lose from it
i thought i was still too sleepy
How much are you expending per fight?
not much, im still early into the event, just 1:1 with percy azuma
what are the odds getting a oil refund, was clearing my highest worlds for like 65oil per battle
oh shoot
sorry.
Wait... I was just going through the map. I pressed this button. AND...
its a known bug
The live 2D repair worked! I didn’t even know that was a thing. Thanks a lot Kawaakari!
They undid this fix with this event:
https://trello.com/c/eI7WY62D
:/
I do have a bug, ive only seen this in event levels before, but after clearing a level where subs have appeared, when you click to return to the map, it will sometimes show that an enemy submarine has apparently entered range right before returning.
Came here for the main screen cancel mission bug, my problem is when I run out of unit space, can't go to enhance or lose map progress. Thought I was goofing something up the first couple times.
yes, it is a known bug
From my experience you can just back out of it
How to clear map when only 3 unit space? Unit full before boss node appears
Just enhance a character and instead of clicking the home button the back button should take you back to the battle formation screen





