bug-reports

[frozen violet]

seemed to do it

[chilly geyser]

Bismarck Haus seems to be locked as "used", despite not being in use

This would explain why I can't use it.
Is this a known Bug that's being worked on?

[hollow kraken]

Do you happen to have a second floor?

[rose shard]

I can't seem to change the ship to be focused on in the pr 1 catch up

[quick locust]

if you already got 300/300 then you can't, because you already got everything you can

300 is cumulative for all 6 ships, not 300 per ship

[rose shard]

Oh i see

Ok thanks for that

[silver mason]

The Illustrious class producton ship, quite fittingly, has a very well-endowed hitbox.

and they still haven't fixed Isuzu's hitbox either…

[wind falcon]

Where is the boss?

[small knot]

You'll need to restart the game. It'll show up when you go back to the map.

[wind falcon]

@small knot Thank you!

[dense harbor]

Is anyone having the issue of no audio during the one small promise event stages

I mean other than the background music

[steep adder]

Shouldn’t this be Vichya? Or am i wrong

[rough niche]

Already restart and uninstall n install back still same

[stoic vine]

Pressing sortie gives event ended message

[frosty gyro]

go to the main page and press the Attack button

[stoic vine]

Ik but its bug

[frosty gyro]

with a fix

[silver mason]

Now we have twin numbers?

am I the only one who gets these random numbers all the time

[green sierra]

the heck did you do?

[chilly geyser]

Do you happen to have a second floor?
@hollow kraken
Yes, but it isn't used there either.
It is locked into used despite not being used at all

[cloud stratus]

this message is STILL in chinese

it's the we want your storage request

[thick flume]

I just checked my memories but I doesnt seem to have any on the Fight on, Royal Maids! Event, i did participate in the serverwide attacks since i get Newcastle and the Summer Festival Event even if I have the Juno skin which is required for the 2nd memory. is this normal?

[frosty gyro]

there are 2 memories for that event, one is the "real" one

[thick flume]

i got the 1st one. but the second one, i never got it. it said to get junos summerskin which i did, but i never got the memory

[cunning matrix]

I think this is a bug, I logged in today and it didn't give the monthly reward of 9 cubes although it was marked as given. I had 15 yesterday, and still have 15 when i checked few minutes ago. Also another bug, it seems that it skip a day of reward, I log in everyday and I counted that only 20 reward was given to me, today is 8/21, so shouldn't there be 21 reward given?

!feedback

[rapid wind]

I still haven’t received the sparkling stage yet

[cunning matrix]

I am suppose to receive the stage today, but some bug happened a few days ago so I am one day behind. So today I am suppose to receive 9 cubes, which I also didn't receive because some bug happened again and didn't give me the cubes.

[north flume]

@cunning matrix cubes were given yesterday
wait for a bit, it's a known issue that sometimes login rewards are given out late

[cunning matrix]

I know that it was given yesterday, however, some bug happened a few days ago and I didn't receive a reward on that day so I am a day behind. Therefor I am suppose to receive it today, but I didn't receive it even though it was marked as received.

[cobalt lagoon]

I heard that little bel is on the jp wishing well but why en dont have?

[versed trench]

Hello, I tried checking the known-bugs channel but I couldn't find this issue:

I can't save meowificer team names. When I name them such as "BB", "DD", "CV" it works, but when I relog back it reverts back to "Team 1", "Team 2," "Team 3"

Does anyone else have this problem?

[steep adder]

Is this known

[hollow kraken]

Yepp, it is from the initial run of the event

[rotund vale]

Did anyone have the final anniversary gift the voucher for the SR ship not come, but also the anniversary celebration listing disappear?

[versed trench]

!feedback

[languid jackal]

Is it just me or Bismarck's fingers in her right hand are weirdly drawn or placed?

[hollow kraken]

They look fine to me. Her pinky and index finger are just bent and raised to be above her middle 2 fingers. All about perspective I guess

[languid jackal]

I see it that way as well since would've looked better if placed differently tho

[normal tide]

Help there is a bug where 80% of the times you build it goes either 1:30:00 or 4:00:00

[velvet harness]

I'll assume that it's not supposed to look like this

[indigo quarry]

This has been going on for hours. Pls IP ban

[wide pecan]

uhh this is #bug-reports

[hushed geyser]

Got Taiho yesterday, i noticed she has no voice lines in this skin. I don't know if might be a glitch for other skins.

[quick locust]

She did not receive them yet

[hushed geyser]

that's kinda wack isn't it

i mean i checked wiki and she is got her Chinese lines ready. Maybe her voice actress haven't done her lines yet

or they haven't put her lines In-game lines yet

[quick locust]

you mean she has them written?

[frosty gyro]

the wiki does not have lines for that specific skin

[hushed geyser]

in the Chinese server you can check up, she got her skin lines

[quick locust]

There is that thing, at least on EN (I think JP also?) that even if lines are already written they are not added to the game untill the outfit gets voiced

[hushed geyser]

that's what i meant in the beginning

[frosty gyro]

well this is EN azur lane discord, I believe you can readily assume most of us do not have CN AL

yes, that is the case on EN and JP

[quick locust]

possibly so she isn't half-mute or speaks something completely different than written (if she would use basic voice yet text would be from the outfit)

[hushed geyser]

yes, i know what you mean, i just didn't knew if she really did not had the voice lines, because they're incomplete

and maybe they'll release them until its ready

[quick locust]

welp, now you will know that is the general behavior

[hushed geyser]

i just supposed they didn't put her lines.

[quick locust]

for all unvoiced outfits

[hushed geyser]

but its alright

[headnod]

[pure barn]

Drake's every 20 second barrage doesn't happen on time. Rather than right on every 20 seconds to X:X9 seconds, it happens at X:X8 seconds. Tested with her in a fleet with Washington and Helena who also have skills that proc every 20 seconds and they don't happen at the same time.

[topaz harness]

it might just be me but this happens on my tablet. emulator seems fine. the different face assets doesnt line up with the main texture

[frosty gyro]

can you try a file repair in settings?

[topaz harness]

just did

same problem

[frosty gyro]

yet it doesnt happen on your emulator?

[topaz harness]

ye, ill try a reinstall

[frosty gyro]

okay let us know how it goes

[uneven timber]

During, the event the hard mode should be X2 once daily right? But why mine does not reset?

[hollow kraken]

It does, yes. If it didn't for you, sounds like you either already did it for that server day or need to restart your application

[uneven timber]

Thank you. It seem weird to me because from the last two event, the hard mode X2 does not reset and only the normal mode reset. If it happen again to my account, what should I do?

[hollow kraken]

Well normal mode doesn't have x2. Only HM maps do. And this is only for re-run events to have the daily x2 bonus on HM maps. So such as the previous HMS event, it didn't have it to begin with

[uneven timber]

Oh I get it now. Thank you for answering my question.

[hollow kraken]

No problem at all

[compact stone]

Idk if this has been reported but trying to access the core data section of the shop crashes my game

[plucky sorrel]

?

[small knot]

Means your dock is full, but you had a desync, which is why you're getting that particular message instead of the usual one.

[plucky sorrel]

Desync?

Hmm ok

[ripe elm]

My D2 is not counting Avi or any other stat despite having good equips and stuff

Ignore the gear equipped please

[frosty gyro]

because you need the required vanguard ship for it to calculate it I believe

or at least a vanguard ship

[ripe elm]

i did that just now

it calculated 400 avi

i can try doing it again

oh it started working again after i restarted the game

thanks just ignore my report

[hexed juniper]

i click the button that switches your secretary

and my game froze

[jade lintel]

is this known bug

[steep adder]

just restart your game

[jade lintel]

I know that

but is this known bug

[frosty gyro]

its a desync

[split plume]

tried to enter 6-4 hard map and got this

[buoyant hemlock]

thought i might submit that here.

[karmic river]

Type 1336 class

[hollow kraken]

It's a known bug

[karmic river]

oh really?

oh ok

I just seen it accidentaly

huh...

[hybrid thorn]

Is this a bug or I just missed something? Rally request capped at 350pts

[hollow kraken]

You finished your part of the question now you have to wait for your partner to finish theirs

[oak oasis]

i was opening 2x t4 Egale Union boxes...

[hollow kraken]

It's an old known bug. A restart of the application should fix it

[coral vapor]

I guess this is still a thing

any reason why it's blocked?

it's not a derogatory word or anything

[hollow kraken]

There are a lot of reasons why the filter blocks random words, letter combinations, characters of foreign languages, etc. But yeah, it's known to be hyper aggressive.

[coral vapor]

any chance that setting would ever change

or be laxed

if not it's fine

i'll just stick with the three iw as able to name

[pseudo swan]

shouldnt it be "Did you witness my true power?"

[hollow kraken]

@coral vapor Unfortunately I can't say. It's been known for a long while (towards the beginning of the game) and still hasn't been changed as of yet
@pseudo swan Hm...yeah. In that context I can't see it being anything else. You can report it to Belfast Bot if you'd like

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[pseudo swan]

Aight

[storm egret]

3 kgv 6bsm countless elite no u96

Is this a bug

[placid horizon]

its RNG

[modest tapir]

Faction level bonus for SSV seams to be missing. Might only be UI or wiki issue.

[coral vapor]

@hollow kraken thanks

[unreal summit]

Hey I noticed that golden pr3 research doesn’t give catch up blueprints

[honest solar]

Can you verify you haven't already run out of catch-ups?

[scarlet idol]

Is the background supposed to be like this?

[scenic crypt]

Bismarck is missing her Touch line in both of her skins, they are replaced by her Idle 3 line

[quick locust]

you mean she doesn't have it in archives, or it doesn't trigger when you click on her?

[scenic crypt]

They dont trigger when you click her, both are still in the archive.

[quick locust]

and you are sure you are clicking on the right spot?

[scenic crypt]

Yeah, no matter where i click on her it always triggers her "Idle 3" line instead

[analog oracle]

Is it just me or this shop never reset? It's always said reset in 10d?

[royal jackal]

Manjuu Clinic
You can see your girls through some curtains
https://files.catbox.moe/3vf3gb.mp4

[small knot]

Looks like you're placing them in the gap between two curtains.

[honest solar]

@analog oracle I think you may be misremembering or only looking at it at certain times. Checking just now, both my proto core and core data shops show 9 days, since a server reset has happened since you posted your screen earlier

[buoyant hemlock]

Not for Destroyers, but still being equipped by my Z23... Is it a visual bug?

[small knot]

No. She's able to equip CL guns. A few other Ironblood destroyers are able to too.

[analog oracle]

@analog oracle I think you may be misremembering or only looking at it at certain times. Checking just now, both my proto core and core data shops show 9 days, since a server reset has happened since you posted your screen earlier
ah yes, im misremembered it (or seen it when 20d and seen it wrong as 10d), it's indeed 9d now. Sorry about that and thanks for replying 😆

[desert snow]

Is this a bug or an ingame thing?

[hollow kraken]

Most likely a desync from the game server. Does a full restart of the application change it at all?

[desert snow]

I'll try that and see if it works

[desert snow]

The problem was having the same cat officers

[ripe aurora]

I have logged out of the game, turned on and off the device, I have done everything that I can think off and it's still not showing the correct number
Can someone confirm that it's 100% just a visual bug and nothing more?

For the record on other games you can see the credit

Ok it took a full 16 minutes of resetting but it finally shows the correct number

[vagrant otter]

Is it just me or Eldridge is missing from the merit shop. I didn’t get her yet but trying and I just notice that I couldn’t find her.

[hollow kraken]

It's random if her, SD, or Albacore show up in the shop as of now

[vagrant otter]

Oh okay thanks for answering my question

[hollow kraken]

No prob

[signal moon]

hmm my perseus looks slightly weird

[honest solar]

Restart the game.

[signal moon]

ight fixed

ty

[near crypt]

Is there a fix for this without having to DC Everytime I reopen the game

[timber nimbus]

Graf Spee iz broken haha

@unique granite :-:

Sorry for it but watcha this

[buoyant sable]

[hot stirrup]

I don't know if this would be considered a bug or not, but don't know where to throw this: in the 2nd Anniversary Invitation Ticket, when you tap on Illustrious' icon it displays her as USS, not HMS. Don't know if it has been brought up yet but thought I would mention

[daring jay]

wasnt this also an issue in the older invitation tickets?

[edgy oxide]

You can unlock the last memories of an event by clearing B3/D3 a few more times right? But for some reason, I can't unlock the last 2 memories of the current Iron Blood event. Is this a bug or am I doing something wrong?

[pseudo swan]

translation issue for sure

[honest solar]

It isn't, actually

The way that they've localized Mikasa's behavior on Juustagram, is into imply she has difficulty typing things out, and often leaves typos in what she says -- this is a behavior consistent with all past posts from her

[pseudo swan]

i see

[prisma pagoda]

When Perseus activates her Waters of Styx ability while the fleet she is not in is having a battle, it will show her with her default skin, even when you have her Unfamiliar duties skin equipped

[golden drift]

it's been like that for all ships with "on other fleet" skills, such as Tosa and Casablanca

so it's probably intended

[shadow flint]

Bug report

[quick locust]

You cleared it but it didn't count on the map?

Usually that happens when someone gets disconnected at the boss and such. Restarting the game nearly always fixes it and refreshes the map

[shadow flint]

No

I clear 2 time @quick locust

And I got 3* with 100% stage clear

[versed token]

so... ig U-101's exp gain is a bug? She levelled up from 102 as well, so not a visual thing

[gloomy niche]

So Mogami got so strong with her retro she doesn't even need an arm to hold weapon

[frosty gyro]

while difficult to see at first glance, she still has an arm

[gloomy niche]

But there s empty space where elbow to shoulder part should be

[quick locust]

The armor piece is not alongside the arm

[gloomy niche]

Ohhh I see. Thanks

[quick locust]

Arm is the black part, armor piece is bended outwards (because her hand is)

Same can be seen on the other arm

[royal jackal]

@small knot

gap between two curtains
looks like this

and not like this

[silver mason]

Make up your minds already

I'm fine with the British ships using British spelling, but they should be consistent

[frosty gyro]

I dont believe its a case of "im going to be inconsistent because I feel like it, deal with it" but a case of forgetting/typo

[silver mason]

Reported it.

[frosty gyro]

not a bug, plus love isnt the only typo

mikasa's behavior on juustagram is to make many typos

[round nest]

Ye

Mikasa is a boomer

100+years old iirc

[daring jay]

yeah, mikasa is mega boomer energy

[silver mason]

hmm
Looking through the datamines there is definitely a lot of inconsistencies

Of course it is better to have a non-American look at it because I naturally skip over these things but...

• Oklahoma says 'defence' instead of 'defense'
• "Circular Defence" should be "Defense" since it is the interface text
• Multiple cases of Royal Navy ships saying "honor" instead of "honour"

[quick locust]

Are there other times defence/defense is even used in game?

[hot obsidian]

Bugged? The description or the weapon?

I wanted the type98 AA gun

[daring jay]

this is the type 98AA gun

the equipment naming is very inconsistent in this game

@hot obsidian

[hot obsidian]

I thought it was the gold version of this

[daring jay]

yeah, as i said, equipment names are weird in this game

[hot obsidian]

wasted

[merry niche]

it leeps saying im logged on another device

[daring jay]

thats probably just a problem with your internet

[smoky ridge]

Is this normal?

Guys?

[frosty gyro]

definitely not normal

can you try restarting the app and see if that fixes anything?

[smoky ridge]

I tried and its same

Now I have 4 stair

[normal tide]

there is a bug in mogami’s sprite (dont know if it’s already reported)

[honest solar]

Restart your game

[buoyant hemlock]

i opened a t4 sakura tech box and this happened:

[hollow kraken]

It's an old, known bug. A restart of the application should fix it for you

[buoyant hemlock]

ok thanks

[unique estuary]

I dont know if its the right channel, but i got a bug on the mission, I did al the daylies and only counted 2 of them

[daring jay]

you need to look at the mission first before it starts counting

which is fucking stupid

[unique estuary]

Ohhhhh @daring jay tnks 😦 didnt know that, now im fucked xD

[south crystal]

mis gemas no me llegan

[hollow kraken]

@south crystal Please email support at [e-mail] for your gems

[south crystal]

thanks

[placid horizon]

where we supposed to get gems in this mail?

[hollow kraken]

No, that's just the milestone rewards. Gems were not included in those

[flint igloo]

Is this a glitch or can belfast just not get more than lvl 90

[placid horizon]

u didnt LB her

[flint igloo]

Ooo

Oof

Thx lol

[sweet forum]

why don't I get my gems? I did everything

[honest solar]

Toast included the email address above to contact if you didn't receive your gems

[merry niche]

Sad I missed the aniversary event

[zenith walrus]

Pretty strange bug. This message refuse to dissapear

[honest solar]

Restart your game

Occasionally interface elements persist between screens, and a restart should resolve all of them

[scarlet idol]

Is there supposed to be a non existent background with Cheshire's skin?

[nova socket]

iOS user here, I’m having difficulty with the exercises. Once I hit start the app closes

[honest solar]

Might check with #tech-support

[hoary wren]

is wishing well got a bug??

[honest solar]

What kind of bug?

[hoary wren]

i spend more than 90 cubes in wishing well for the ship that i choose still get no result

[topaz lake]

I have the same problem, i spend a big amount of cubes and nothing. That's normal?

[hollow kraken]

It can happen. It's all RNG. Some people get their wished ships in less than 20 cubes, some take a lot more

[hoary wren]

i mean in wishing well is it increasing chances to get the ship that u choose

[hollow kraken]

They get a rate up. Doesnt mean that RNG will play in your favor though

[hoary wren]

my hope is flushing away

[topaz lake]

Oh ok, now i understand in more detail the mechanics. Thanks.

My hopes flushing away today, Is time for me to start saving cubes for the next event @hoary wren

[hoary wren]

lets hope that the ship that we wish become true

[topaz lake]

Today i said goodbye to Zuikaku.

[wind elk]

why cant i retro my nimi?

[frosty gyro]

you need to add another nimi through the plus sign here, tap it

[wind elk]

ohhhh

im stupid

[topaz lake]

Or use an Universal Bullin

[spiral marsh]

So I was attacking a large enemy main fleet in C2(Scherzo) and for some reason U-96 got 13k XP?

[final kindle]

visual bug, the true exp gain is normal

[spiral marsh]

Ah, thanks

[mossy depot]

I name my Cats after their stats and the game won’t let me name it “CV AVI/RLD” it apparently has a blocked word

That’s strange since none of those things are words

[wise granite]

I think "/" is blocked

[silver mason]

For some reason they don't allow any non-alphanumeric characters.

Dat reload time tho

[quick locust]

What is the issue there? Firerate being shown as green? It is technically correct I guess.

[analog fiber]

Hey! I have a bug. chapter 7-2 threat level is safe, but hard mode still spawns escort fleet and doesn't spawn the boss directly. This happened suddenly today, my first 2 attempts were fine on the 3rd attempt it started spawning mob fleets. Restarting the game hasn't helped

[latent solstice]

is it just my client or are the build timers messed up?

i got portland from a "1:55" timer rather than "1:50"

and everything else has a 3-5 minute offset

[tawdry atlas]

@analog fiber your clearing mode is off

[analog fiber]

Ah whoops. My bad, must have accidentally hit that button. Thanks!

[river kelp]

hi i've got skills not showing they procced in pvp
in this example hiryuu procced final counter but no notification showed up, yet at the beginning of the video you can see my fdg procced her skill so
https://www.youtube.com/watch?v=YZekApi7pCs

[lost crater]

i cant change the catch up character

[steep adder]

You only have 300 total

[lost crater]

i know i want to go to anther character but i cant

[placid horizon]

300 total, not 300 per character

[lost crater]

but i get 300 for monarch and another 300 for ibuki

its 600 ?

[spark basin]

[steep adder]

There’s a space after the parenthesis

[tired grail]

Not sure who it picked

Had to bug on the gem comission smh

[spark basin]

There’s a space after the parenthesis
@steep adder no, there is no space

[golden drift]

@lost crater it's 300 across all characters in any combination. You can do 300 into one ship, or 50 into each of the 6.

or whatever combination you want, to a maximum of 300

[hexed void]

...???

Is Cheshire's swimwear skin BG supposed to be just white?
In wiki, it shows up as the same skin as Drake's swimsuit, but ingame, it's this:

[north flume]

@hexed void it's a known thing with some skins, especially swimsuits.
Not sure if it's intentional or no, but we brought it up with staff.
Also it can be changed by disabling unique background elements.

[hexed void]

👍 I hope it gets fixed

[fervent steeple]

is the commission didnt reset?

Lexington server

been face the same thing since yesterday

[hollow kraken]

It can happen at times depending on when you're doing/completing commissions at the server reset time. You'll just need to finish them and theyll reset. That is, if a restart of the application doesn't fix it

[fervent steeple]

As I'm doing the commission normally though, and they normally auto reset after server reset 1h late(or maybe auto reset after log out and log in/ close apps), then the commission all reset to the daily 1-2h commission(since im mostly doing the Limited commission instead of normal commission which i prolly believed they will reset as well when server reset since those commission is not even a priority for me.)But recently those commission just stuck at here even after server reset when I didn't even touch them, which is very weird for me as when i start play this game normally the commission will auto reset if you leave it and restart application after server reset. I got the alts acc at Avrora server and they just works well on resetting all commission even when i didn't even touch it. I don't know if the other server also got this issue or not but just want to take note at here since it's consider quite weird for me, as i believed few/some of the Lexington Player face that issue yesterday like me.

If this is your only solution possible..I have no option but to proceed with those commission that is not my priority and wasted a few hours due to that then.

[frank pecan]

sometimes you need to wait a few minutes if you log out or closing the app after the reset time before you login back because the commission may still be there

[daring ginkgo]

somehow the uid I inserted in the rally quest is different from the one i intended, any way to fix it?

[fervent steeple]

sometimes you need to wait a few minutes if you log out or closing the app after the reset time before you login back because the commission may still be there
@frank pecan been logged out for 1-3h...the commission that didnt reset still stands...that is why i put a note here

[frank pecan]

if you already completing a commission before the commission actually change and after the reset time the commission will stay there

[storm axle]

make sure to close the game before the reset occurs, meaning completely close the app. Then wait like 10 mins after reset until you log in again, never had a problem with it doing it like that

[fervent steeple]

hmm..will try that when next reset coming close

[vapid dawn]

?

just want to point out that submarine carriers do not have their faction bonus, it is present in the Japanese/Chinese version.
I would assume it was removed because I-13 wasn't in the game when this was added, pretty sure they forgot to implement this when I-13 was added
Applies to IJN and KMS faction bonuses

[scenic python]

Anyone tried switching ship placements mid sortie? It's much harder than last time I tried

[tired grail]

I didn't get Odin because i 'acquired' it while my dock was full

I had 370/370 and didn't see Odin (even when sorting by earliest joined), and so i scrapped 2 boats so its 368/370, and restarted the game.

odin finally appeared but i'm still at 368/370?

did i lose 1 boat?

Shouldn't i gain a Odin and be 369/370?

[hard panther]

When you press the Meowfficer Description during battle, some weird stuff on the sides come up

Or its just part of the game

[round nest]

Why cant I use it

[quick locust]

What is the ship you are trying to equip it to?

[buoyant sable]

It can only be equipped by either Bismarck or U556 only

[vagrant timber]

Champagne doesn't get bonus from fleet tech or at least it isn't shown here

richelieu and Gascogne have it so it only happens to her

[daring jay]

she needs to be dev 30 to get fleet tech bonus

@vagrant timber

[vagrant timber]

oh I see

such a weird requirement

[daring jay]

a ship needs to be max limit broken to get fleet tech bonus

for PR ships that means dev 30

[vagrant timber]

I never noticed that, thanks

[daring rock]

Dido's skill Dido's Aria displayed as Arias of Dido when activated in battle

[scenic crescent]

the lens flare effect present in the academy screen only appears when transitioning out of the tactical class and medallion menu, it does not appear when transitioning into the academy screen or out of munition shop, lecture hall nor cattery

[simple oak]

So not only it has been noted as "fixed" on Trello 1 month ago even though it's still not working, they have the nerve of selling it again and putting it forward in #game-news ? https://discordapp.com/channels/456397991847395339/474210478311211029/669646789858557981
That's next level right here.

[whole slate]

Help. I was returning to the game for my commissions and this happened...

[simple oak]

Help for what ? Just reopen the game as stated ?

[whole slate]

First time it happened to me. Didn't want to make a careless move.
Help to prevent it from happening again.

[scenic crescent]

something in your game will get fucked up for whatever reason every now and then, (phone update, another app updates and tampers with AL for whatever reason etc.), just bind your account and you'll be fine

[maiden coral]

i just 3* 13-1 and didn't get 3* rewards and there was no mission

[honest solar]

Try restarting your game and going to the mission tab and clicking the "Main" button to the left, and see what it shows

[runic acorn]

Cant change my ship for the catchup bp in the research section

its stuck on my st.louis even though shes done

[small knot]

You only have 300 for all PR1 ships.

Not for each.

So if you used all 300 on Saint Louis, then you have nothing left for the others.

[runic acorn]

o ok thx

[small knot]

Looks like you need a restart.

[wind egret]

i just purchased Tirpitz's gala skin.
it appears she is missing all of her unique quotes.

[north flume]

Skin is not voiced

[wind egret]

i am aware. but there are some unique quotes to this skin

which are not available atm

[north flume]

yes, because it's not voiced
that is how it works

unique lines are tied to voices

[wind egret]

huh. shouldn't they be available in the archive then?

[north flume]

they are not available unless there's voice

[fair needle]

I thought this skin was from the original wc run and isn’t a collab skin I was planning on buying it

[timid mesa]

don`t update

[fair needle]

the other person who should be requested or something shouldve done tasks to get the phases for you iirc

[small knot]

You're at 14/14. You can't do anymore. The rest is up to the person you get paired with. If you get paired with someone else, that is.

[north flume]

@fair needle It was available to buy when WC got archived so after 5/7

[fair needle]

i thought i remembered it in the original run

[north flume]

It was in original run as well yes

[cosmic ledge]

Should these be here or not?

[north forge]

Ok, I think this just happened, I did it all on a rush so I could be wrong but if anyone had a similar experience I'd like to know:
Before the downtime I had 2 ships in class and those same ships deployed in a sortie.
After the downtime, I first ended the class and I recall seeing their levels rise from 58~ to around 60+
Then I went to the sortie and they were still level 58. I finished the sortie and now they are lvl 58...
Anyone had a similar issue or heard of this?

[vast onyx]

cant open cubes

[small knot]

Restart your game if you haven't already.

[vast onyx]

ill try

its fixed now tnx

[honest solar]

Hit the hide button, top left

[stuck flame]

Who do I contact if I didn’t get double gems

[north flume]

/techsupport @stuck flame

[buoyant hemlock]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[umbral dirge]

Summer Fun furniture set is not available for sale

[rustic stratus]

Hi, after the maintenance I feel like the game got a bit slower, almost unnoticeable. Things take a split second longer compared to how it was before maintenance. Like for example shop, before it used to load instantly but now it takes a second longer. Anyone else feels the same, or is it just on my end?

[simple oak]

@umbral dirge According to Restart in #game-feedback it should be added tomorrow with an hotfix.

@rustic stratus The game can slow down over time due to multiple updates leaving unnecessary files and stuff. Usually a reinstall gives the game a nice polish when it comes to speed.
You should reinstall once a while if you're not doing it already.

Make sure your account is bound though.

[rustic stratus]

@simple oak haven’t reinstalled once since 2018 lol. Thanks!

[simple oak]

Should feel a lot nicer then

[wheat cave]

I have occasional crashes while previewing skins

[short elk]

Where's additional voice line in this skin?

[north flume]

the skin is not voiced

[ionic root]

Hi, I can't seem to find one of the old limited dorm sets

the original limited summer set

https://azurlane.koumakan.jp/List_of_Furniture_Sets#Summer_Fun

I asked some others on reddit and they can't find it either

[honest solar]

Per a few messages up in this channel, it was brought to staff attention and should be added in tomorrow via hotfix

[ionic root]

Okay thanks. I looked up but I didn't look far enough I suppose. Thanks for the reply

[wise parcel]

taihou's pheonix spring song live2d is broken

[hollow kraken]

How so?

[small knot]

I'm gonna go out on a limb and say it's the chest issue again.

[wise parcel]

yeah

[hollow kraken]

Nothing we can say regarding that aside from what's been said. It's been reported before, but as its stayed that way since its release, it's likely just how it was made/intended

[simple oak]

It's so bad looking that it is not believable to be intended. Just compare it with her other L2D or any other L2D with that amount of chest for that matter.
Even on Trello it was noted as "fixed" rather than "not a bug" so there's something going on with this.

[hollow kraken]

A lot of reports were marked as fixed on accident. But either way, as they still haven't changed it since it came out, I find it hard to believe its bugged

[fossil condor]

use the hide button on the top left

It's log mode for logging errors and the like

[coral mist]

what's happening in the background

[honest solar]

Is it still like that when you close the Info window?

[coral mist]

yes

[tired drift]

Hello, after update, I got Unknown Error: -1

Any help on this?

[tired drift]

please?

[small knot]

I think the solution was to hit one of the buttons on the left on the login screen. Whichever one you have your account bound to.

[tired drift]

I thought I have to reinstall my game, which I did in haste.

So I can still get my old save, if I have previously bound my account?

[frosty gyro]

check pins in #tech-support to see steps on how to login to an account @tired drift

[tired drift]

Thank you so much.

[thick stone]

Hi ! Completed the first purple book on my Zeppy's skill class and used a gold book to start a new one right before the update, when I came back the gold book training was still ongoing but she lost the exp she got from the other one (Basically back to 0 exp at lvl 1 skill). Don't really care about losing it though but just wanted to report it

[crisp elbow]

For some reason clearing mode isn't working for me, is anyone else having the same problem?

[hollow kraken]

Make sure you have the stage full cleared to safe, all stars, and actually have clearing mode turned on. There's an on and off switch for clearing mode on the prep screen for the stage

[viscid tulip]

In the Furniture Shop, if you filter the Theme Sort to 'Other', all of a sudden, 4 new Furniture appear.
They appeared to have been translated since someone else previously posted these untranslated.

[hollow kraken]

Might be intended. Though there's a hotfix coming soon that'll address some dorm set issues, so we'll wait till after that to see

[viscid tulip]

Now the Summer Fun dorm theme being missing was hotfixed, but there are still other bugs.
For example, 'The Big Leagues' Dorm Theme's Quick Buy list is missing 'Batting Cage' and 'Baseball Clock'; you have to buy those two items individually in the 'Furni' and 'Wall' categories respectively.

[hollow kraken]

Hm... Can't remember how it was setup before for them. But you can report it if you'd like just to play it safe

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[crisp elbow]

Make sure you have the stage full cleared to safe, all stars, and actually have clearing mode turned on. There's an on and off switch for clearing mode on the prep screen for the stage
@hollow kraken I already did

[hollow kraken]

How exactly is it messed up for you for Clearing Mode?

[north flume]

only hard mode allows you to skip straight to boss if that's what you refering to

[hexed juniper]

crashed

[wise robin]

Is the "rally request" event only bugged for me and doesn't refresh after it reached 500 points since the maintenance ended?

[north flume]

you completed all missions

[wise robin]

It is 20/30. The last 10 only available for new players only?

[north flume]

those are rewards
there's 14 missions and you completed them
rest of the points have to be earned from your partner

[wise robin]

Oh, okay, now I understand, thank you!

[bright pelican]

Hello. After the update, I seemed to have lost 100 data packs.

I had 210 data packs before the update and it has come to my attention just now after updating and logging that I was missing 100 data packs.

[bright pelican]

I only used 100 data packs on first level of Ibuki's research and according to the calculations, I should have 310 Data packs before spending 100. But after the update, 100 data packa were lost

[buoyant hemlock]

is this wrong translated? because i heard laffey said nimi that mean she mentioned about z23, but why it wrote zed ?

[crisp elbow]

only hard mode allows you to skip straight to boss if that's what you refering to
Oh so that's why

I thought both normal and hard can do that

Now I know

[pure nacelle]

trophy from clearing D3 shining trough shop

[quick locust]

Sol Saber, because that is how her nickname is being translated in the english version

nimi > zed (btw not zeee, since she zis german)

[golden ore]

You can see for yourself

[fierce flint]

Oyashio went invisible. I'm unable to swipe right nor left to the next ship

[honest solar]

Restart your game

[buoyant hemlock]

Lol

[silent belfry]

nvm , connection issues , it fixed after re-selecting random CLV

[proud nymph]

I guess this isn't truly a bug but now that we have I-13, sakura fleet tech should be giving AVI to SSVs

https://puu.sh/GmGSX/b3c798d8ea.png

actually wait now that I look at it
faction fleet tech isn't effecting I-13 at all

[low nacelle]

is she max LB?

[proud nymph]

yes

just to show https://puu.sh/GmHLn/cbec2e2bca.png

[proud nymph]

it is available, just difficult to find
try your luck with the search feature

search is case sensitive

that might help

[hoary hamlet]

Where did you find it?

Nvm found it in other

[buoyant hemlock]

Has anyone seen a yellow glow move across their screen? I'm sorry if this question doesn't belong in #bug-reports.

[proud nymph]

if you mean when you go to the academy area, that's intended for the summer theme

[buoyant hemlock]

Oh, ok then. I just saw the yellow-glowing thing in my main screen and dock. Thank you for your answer.

[proud nymph]

if it's on the main screen/dock or anywhere that's not the academy area I don't think that's intentional

[fast sail]

Uhh i don't think a 50% special barrage is a thing

[daring jay]

its a 25% chance barrage, since after you hit the 50% you need to hit 50% again
i think this translation error was mentioned a few days after aurora noctis released

seems they still havent fixed it

[quick locust]

was it properly reported? (is it on trello?)

[hollow kraken]

It is, yepp

[brazen minnow]

It was added with the anniversary update;
[13510] = {
desc_get = "",
name = "Forward!",
desc = "When this ship fires its Main Guns: $1 chance to fire a frontal special barrage (DMG is based on the skill's level.)",
desc = "When this ship fires its Main Guns: $1 chance to fire a frontal $1 special barrage (DMG is based on the skill's level.)",
type = 1,

[brazen minnow]

Is there a way to let Belfast-chan know that they un-fixed a bug... the one in question;
https://trello.com/c/BIniCZNr/927-u-73-says-im-running-of-torpedoes-rather-than-im-running-out-of-torpedoes
It got reverted in a hotfix

[hollow kraken]

There isn't for Belfast. But I got it moved back, no worries

[onyx marsh]

i cant seem to scroll left to see the core and proto shop

[late verge]

#al-general noticed we can't seem to find the bamboo furniture when searching "bamboo"

Or at least it's not consistent

Someone was able to get them to show up in search, though others couldn't

[uncut summit]

I opened a gear box and this happend Lol

[meager gate]

2 different names

[nova rose]

I can't see the new furniture set. Tried restarting the game.

[small knot]

It's not a set, but 4 items. Go to the furniture tab and sort by Other. You'll find it.

[keen adder]

Is it supposed to be this way or

[small knot]

Just need to restart your game.

[low nacelle]

So is this supposed to be like this?

[quick locust]

you just hit that threshold? Perhaps restarting the game will make that refresh properly

[low nacelle]

Already tried that

[devout vessel]

has this been reported?

[tulip coral]

Unsure if this is a bug or something, but I'm unable to switch between the PR1 catch up. I've already collected all blueprints for Saint Louis, and there isn't a "switch selection" option.

[quick locust]

click on the info button and read it

you already collected all blueprints. period

[tulip coral]

This is only for 'one' ship?

Once that's finished then, you can't obtain any more regardless?

[quick locust]

no, it is 300 total for any combination of ships

[tulip coral]

Ah ok, that makes sense.

Thanks for your help FoxMelody.

[brazen minnow]

I guess it needs to be clearer, this is the 5th report i see about that in 1 day

[placid horizon]

dont expect people on EN to read

[wise urchin]

Algerie's headpat lines dont work

[silver mason]

Ok I am not crazy
I definitely saw my max LB Nevada fire only one salvo instead of three

I'll try and screen record it

But it is random

Don't judge the Intel report lol

Maybe Nevada hitting the ship at the same time Washington's barrage hit had to do with it?

[silver mason]

Trying Washington Hood now

[proud nymph]

can you try to replicate that original video, but with sound?

[silver mason]

Ok
It will have to be through the mic though

[proud nymph]

as long as the game audio is reasonably audible it should be fine

[silver mason]

here it looks like she only fired two

Again, it is Courageous Shelling and Focused Assault procing...

[wise urchin]

Algerie's rub lines dont work in the main screen

i tried everything

people say its been a bug but it was never patched

[proud nymph]

I'm not sure how courageous shelling could effect it cause in the datamine it doesn't interact with other ships at all

[silver mason]

Hmm

Does it have to do with them both hitting at the same time?

https://trello.com/c/DOGn22E2/1304-yamashiro-retrofit-salvo-stops-when-firing-with-other-ship
Perhaps it is related to this

Trello

Yamashiro (Retrofit) salvo stops when firing with other ship

User Info: 134540233
System Info: Samsung S10e, Android 10.0
Frequency: Specific. I know how to avoid it
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Reproduce:...

Labels

High, Android

[proud nymph]

I wanted audio cause I have seen a goofy behavior with BB shells
if the enemy being targetted dies at a very specific time, subsequent salvos like to just fire straight off at max distance, similar to how vanguard guns like to fire completely straight if something dies at the right time

but BB shells make big booms even when hitting water, and you would probably hear some shells in the distance, but they would fire at an angle that you couldn't see them

that's not the case it seems, maybe

it seems like salvos are being entirely disregarded

also the yamashiro bug isn't quite the same, cause the shell at least load, they just instantly explode for some weird reason

[silver mason]

ok

[proud nymph]

maybe it's the same root problem but taking form in a different manner

[silver mason]

You can send files up to 50MB here
But hotlinking is fine

[frosty gyro]

100MB actually

[wise urchin]

it dosent play her rub/headpat when you tap her head

[frosty gyro]

I will double check

we had a report for headpat not working on many ships but it was put into not a bug in… 2019

if you can, please report algérie specifically through Belfast bot @wise urchin

I was going to be more descriptive

but I keep making typos

so I gave up, sorry

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[wise urchin]

thanks @frosty gyro i did the best i could

[quick locust]

easy, Krazy, now I don't remember the source at all. But there was something about BB guns having a targeting grace period. Normally, with possible targets they just shoot asap, but they will withhold salvo for a short duration if no targets are present, waiting for something to re-target to. And if nothing will appear they may not shoot at all (unlike other calibers that shot into the void).
I think that is what is going on, that for some reason that production ship failed to be recognized as a valid target, making Nevada skip her shots

and explains why she shot a second salvo on the second clip, because on the first one she skipped both her grace periods until that ship was destroyed and new ones appeared, while on the second the production ship was destroyed sooner and she only skipped one and then managed to shot her third salvo

[proud nymph]

it seems reasonable to conclude the problem is the production ships
as for the grace period thing, I've never seen that in practice, if the BB can shoot (assuming no bugs like these production ships) it will shoot, even if at nothing

what is causing her to simply skip salvos is what's elusive, but from my experience BBs will just keep shooting regardless

[quick locust]

I do see that in action sometimes, but usually those are fractions of a second. It can even be seen on auto on the first shot, when a zoom and slowdown extends in time because a wave of ships just got destroyed during it

[proud nymph]

BB shells are always delayed from the first salvo to the second tho, partially from the time slow, and I think partially from the way the game processes them

[quick locust]

ofc that only explains the likely effect of what is happening, but doesn't explain what is causing it, but if it is that specific situation then it likely is connected to the aforementioned Washington

[proud nymph]

actually I just tested that
seems only the time slow causes delay, they're technically equal in spacing

[quick locust]

Krazy, and I am not talking about that

at all

[proud nymph]

I'm correcting myself

[buoyant hemlock]

i was farming akagi and this came up

[golden drift]

that's log mode, click hide to get rid of it

[buoyant hemlock]

oh i see

[magic python]

Are not being able to see or buy the new furniture a known bug? I cannot see any of the Bamboo, Colourful or Carp items

[small knot]

Go to the furniture tab. They're in there.

[magic python]

Thanks, they didn't appear till I searched for Carp, the rest appeared at the top of the buy list after the gem only furniture. Searching Bamboo yielded nothing. Maybe there is a bug as not all furniture is being displayed in store

[silver mason]

@quick locust hmm interesting
I wonder if something is bugged with the Kagerou productions.

apparently the Kagerou Production has friendly_cld = 1 whatever that means

[quick locust]

is that something unique to it? Doesn't really tell much outside of any context

[silver mason]

No, apparently all these ships have this set

[silver mason]

But that makes a lot of sense — as soon as Cassin killed the Kagerou Production ship (spawning the next wave) in the second screencast, Nevada fired again

[proud nymph]

I'm trying to figure out what the friendly_cld is called for
I'm not sure if it's specifically what's causing the problem but it is true that nevada wouldn't fire at the production, but started again after it died

[quick locust]

I know it makes.

[silver mason]

Isolated the Kagerou Productions and used a weaker Queen Elizabeth that isn't overkill

(yes the first was an intentional miss)

[proud nymph]

ya was just about to report back
it's not the friendly_cld tag

I tested it on other production ships that also have that tag

or rather the tag set to the same value

and looking through washington's barrage, nothing looks out of the ordinary

[silver mason]

Let me try isolating just one

Nope that's not it either

[proud nymph]

I think I've disected washingtons barrage enough to feel like it shouldn't be the problem here

could be wrong tho

[oblique nacelle]

Not really game breaking but just thought to report the ghost touches at the bottom left

[left blade]

I just got a weird bug where it appeared that an unfinished battle canceled out my dorm's exp gain:
Last night I started, but never finished a sortie. This morning one of the ships in that sortie reached 115 via dorm & I cog awoke her. After that I finished the sortie and she was back to pre-awakening level 114. After a few battles she reached 115 again and I tried to cog awaken her again, but got an error.
I restarted the game and everything was accounted for, she was cog awakened and had all the dorm and battle experience - so I didn't lose anything, but it's still a strange visual/behavioral bug.

[worldly kite]

So annoying

[austere root]

Its sometimes stuck on loading,also crashes when I’m in shop and looking at skins

[unkempt vortex]

Game is getting stuck on loading screen.....

[austere root]

Its stuck on everything

I clicked on completed commission and it was loading for 1 min

[sweet ravine]

can't even go in lol

[austere root]

Yea same thing happened to me

[solid ruin]

Infinite loading

[austere root]

[frosty gyro]

#known-bugs

[fair falcon]

I'm getting infinite loading on bluestacks and on phone the game is directly crashing after trying to load

[vagrant timber]

infinite loading

[foggy dove]

we are aware of the issue, it seems to be a cloudflare issue

[sand charm]

It's nice that you know about this problem, maybe it's time to fix the game?

[placid horizon]

maybe its time to stop being rude?!

[foggy dove]

@sand charm it's a 3rd party issue with cloudflare themselves

it's not on yostar side

nothing we can do but wait

[prime saffron]

I don't know if it's already a wide known bug

[foggy dove]

You should probably check #known-bugs

[prime saffron]

but I just realized that the main fleet shipgirls has voicelines when they are low health but I never heard of it in actual combat.

and I have my audio assets up to date.

[foggy dove]

Ships only use their low health lines if they're the flagship of the front/backline when they hit half health

[prime saffron]

I often use shoukaku as a flagship (which is stupid) and I never heard of her or any of the other ships at the back say something when they are low health, just the vanguards.

[small knot]

Backline ships don't use their low hp line ever. Just their flagship/boss fight lines and whatever else based on fleet composition.

[foggy dove]

Well I guess if there's some mini events that force the backline ship to be controllable in the frontline it would be possible (say warkai event)

[shadow blaze]

The endless loading issue is definitely a thing for me. Won't load on my two Galaxy devices or my daughters iPad Pro. Thank you very much for the bug work around heads up though. I switched wi fi off on my Note 8 and bingo I'm back in action. Very much appreciated as I've just started playing this week and I'm completely hooked.

[sullen canyon]

Not letting me sort my fleet just skips it and automatically puts me into battle

And I have restarted my game and this is still happening

[hollow kraken]

It's not a bug. You have the option "Fleet Lock" turned on. You can see it at the bottom right part of the screen there on the map. It makes it to where you don't have to worry about the confirmation screen before going into a sortie

You can turn it off if you'd like

[sullen canyon]

Oh my I see sorry

Thank you very much

[hollow kraken]

No prob

[lofty rock]

I am not receiving cubes from Commissions. ;(
I already did 2 commissions with cubes as a reward and I didn't receive any

[hollow kraken]

Cubes from commissions are always up to RNG (unless it's the 5-8 cube major commission). It says "May Receive" b/c it's up to chance if you get them or not

[half shore]

Tried the going to data to fix the infinite loading screen, still not working...so i will have to wait for a possible fix on their end?

[hollow kraken]

Unfortunately, yes. You'll have to wait for Cloudflare to fix their issues

[half shore]

Well, alright if there's nothing to do with my end, i will just wait patiently, tyvm.

[proven pasture]

I waited a long time before report this bug, because I wanted to be sure about it. The Sardegna Empire login screen is bugged, it never show up randomly and to see it you have to scroll manually.

[charred pasture]

When you do the weekly supply line disruption whit u-96 as soon as you get out of oxigen and go on the surface she will immediatly whidout comand fire her all out assault wasting it

[proud nymph]

@hollow kraken what category of bug would being able to view EX lines for a ship without marrying them be put under?

[hollow kraken]

Hm...'audio' or 'other' would work fine

[proud nymph]

[glad turret]

Sometimes when the battle finish to load, my ships cross the border and when they come inside it, i can still pass it but then they stop near it, is it a known bug or something else?

[proven pasture]

@hollow kraken about my report, that’s not true

[hollow kraken]

It is. I have even gotten it myself before. It's all RNG and confirmation bias

[proven pasture]

Not a single time I’ve seen the Sardegna Empire loarding screen, and I’m not the only one with this problem...

[daring jay]

ive seen the Sardegna loading screen a few days ago

[proven pasture]

Mmmh, maybe is my game with a problem?

[glad turret]

@hollow kraken sorry for asking again but it's happening since some weeks ago

[hollow kraken]

Hm...unfortunately I'm not completely understanding your bug Do you think you can try getting a screenshot (or preferably a recording) of it? Just for some visual aid

[lofty rock]

Cubes from commissions are always up to RNG (unless it's the 5-8 cube major commission). It says "May Receive" b/c it's up to chance if you get them or not
@hollow kraken

But I always used to get them without fail.
Has the "drop chance" been reduced?

I did around 5 "normal" commissions with cubes and didn't get a single 1

[hollow kraken]

Drop chances have never been revealed by the devs so I can't say anything regarding that, sorry to say. But it's always been a chance. Perhaps you were just getting really lucky before and/or just not noticing when they do fail. But seeing as how no one else has been reporting such an issue and commissions are still giving cubes so I'd doubt there's some bug going on

[glad turret]

this happens

[hollow kraken]

Ah, gotcha. They're just rubberbanding past the battle border? That is possible w/ enough speed in your vanguard. And seeing as you have 3 DDs, you have plenty of speed

[glad turret]

ah ok, thanks for your time

[hollow kraken]

No prob

[brazen minnow]

Lol, if you think cubes are bad, try doing the gem or ship ones. Also am I the only one bothered by Sardegna empire EMPIRE (why twiiiice?) on the loading screen... or how other things are not inline with the older loading screens, like instead of name, type, faction + name in the black box it's faction+name, type in the black box and the 3rd part is omitted entirely. Also "Hail ironblood" in the Iron Blood loading screen. Just me?

Looking at it, it's also the only one with an Azur Lane logo... it just stands out too much.

[brazen minnow]

https://trello.com/c/j07C3uu8/748-u-556-a-knights-promise-memory-4-duplicated-text-line
Is under "Fixed translations" but actually still happens ingame.

Also regarding reports for event typo's... I know companies prefer 1 report per typo (since easier to track) but since Belfast-chan takes so long to fill out would 1 full report per event/questline be that bad? (I did send them to the mail support already though)...

[rapid wind]

I haven’t received the u-73 event skin for some reason

I never got any sort of confirmation that I got it at least

[small knot]

Are you sure you don't already have it? That is, assuming you were here for the first run.

[brazen minnow]

It was given on day 7 (out of 9) so double-check if you cannot select it.

[vast onyx]

flying saratoga

[drifting sparrow]

its hapining again

[surreal gull]

So, Cheshire's barrage in the preview screen in the lab shows the same barrage for AoA 1 and 2. Is that a bug or are they actually visually the same?

[thin wagon]

Is this normal? The event ends at Thursday and i dont get new missions?

[hollow kraken]

Yepp. You're 14/14, so you completed all of your missions. At this point, it's up to your paired partner to finish theirs for you to get all of the rewards

[thin wagon]

uh

and who is my partner?

[hollow kraken]

Unfortunately I don't know of anyway to figure that out if you just sent your UID out w/ the option there that says "Sent". The game will automatically try to pair you up w/ a returnee player

[thin wagon]

hm, ok qwq so the fact that this person is inactive it means i dont get the full rewards? sad for me

[buoyant sable]

More like if you're lucky to be paired by a returnee

[thin wagon]

uh, okay qwq i think this wont happen the next days xD

and can someone manually partner with specially me?

[buoyant sable]

If you know anyone that started playing just recently you could send them your UID to be paired with you

[thin wagon]

and what must he do? enter my id at "uid" ?

[buoyant sable]

Pretty much, although I'm not sure what the returnee version looks like though

[thin wagon]

hm, ok. i think i wont get the other rewards anymore xD nvm

[lone bridge]

So the furniture achievement for clearing d3 node on aurora noctis event seems to clip through the furniture shop screen aswell as the change floor screen with the luminance parts of the furniture like this

Also I don't know if it's just me but I don't seem to have the first memory of the meowficcers

[brazen minnow]

I lack the fourth only

Does the sub weekly count for the "Complete 1 SOS mission"? Since my U-556 is completed now and i definitely didn't do a SOS mission.

[topaz rose]

I hit 300 blueprints on Neptune catch up, but now I don't seem to be able to switch to another ship.

[daring jay]

Its 300 total

Not 300 for eatch ship

[surreal gull]

Ahem... So, Cheshire's barrage in the preview screen in the lab shows the same barrage for AoA 1 and 2. Is that a bug or are they actually visually the same?

[white stone]

Ok, the game sort of locked in this menu. Won't let me select anything. Only thing to do is shut the game down.

Doesn't happen often - in fact, it's pretty rare - but there you go.

[honest solar]

That's just the log mode. Click the "Hide" button in top left if it comes up again.

[white stone]

No, that is me activating the log mode after it happened.

I guess I shoulda mentioned that.

The menu locked. I activated the log mode since we are usually asked to do that when something happened.

[honest solar]

Oh, my apologies. Yes, you're correct -- that main driving behavior, the only thing to do at present is restart the game, as you've been doing.

[white stone]

Is that so? Oh, well...

[brisk rune]

I cant change my Catch up ship I just got all 300 Izumo blueprints and wanted to change it to Saint Louis but it foesnt work. I been pressing everywhere. Is that a bug or am I too stupit to find it?

[quick locust]

read the info message

sorry for a sarcastic remark, but do you guys think that maybe pinning some common... inquiries... could maybe make them be asked only 5 times a day rather than 10 times a day?

Semmel, to elaborate, that 300 is total for all PR1 ships, not 300 per ship. The in-game info message says it

[brisk rune]

Oh thanks and sorry I didnt read the messages above :s

[ionic root]

Is there a reason why the bean sprouts in the Juustagram post are being called ramen?

[reef mantle]

Aurora Noctis halo appears in the dorm shop

[brazen minnow]

https://trello.com/c/H5Su0IB2/317-chang-chun
"Increases the Firepower, Reload, and Accuracy of all Northern Union and Dragon Empery ships in the Vanguard Fleet by #%.
Northern Union should be Northern Parliament."
This, too, is still a bug in the game (even if the ticket is under 'fixed').

[frosty gyro]

can you send a screenshot?

[north flume]

@brazen minnow I think I know what happened. Please report it again so it's a separate card.

[brazen minnow]

Will do, but that's definitely not the case here; https://trello.com/c/j07C3uu8/748-u-556-a-knights-promise-memory-4-duplicated-text-line
Edit; Reported

[lunar pebble]

Is anyone getting the same situation, it's not going anywhere. I've restarted the game

[opal burrow]

Is this known already? The crosshairs for BB can be very out of screen

[surreal gull]

Let's ask again: So, Cheshire's barrage in the preview screen in the lab shows the same barrage for AoA 1 and 2. Is that a bug or are they actually visually the same?

[slow remnant]

Is this a bug?

[frosty gyro]

you need to reinstall to fix that issue I believe

[gaunt parrot]

Gotta reinstall for that issue?

[drifting sparrow]

re DL dont fix

[reef mantle]

ok how to fix this ghosty rectangle

[small knot]

Have you tried restarting your game yet?

[reef mantle]

yup

[reef mantle]

reinstalling does not work

[rose charm]

When i came back to the game, my level already 95, so how can i complete the first meowfficer ?

[reef mantle]

/techsupport

[buoyant hemlock]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[reef mantle]

@rose charm email the customer service

[reef mantle]

no solutions for the ghost rectangle?

[hollow kraken]

None that I'm aware of. You could possibly try a file repair from the settings menu. But it's just a guess at this point, tbh

[buoyant hemlock]

On D3 of the Scherzo of Iron and Blood-event. Those experience gains seem... Excessive? 😅

[chrome mortar]

it's just a visual glitch. they should have earned regular exp gains @buoyant hemlock

[buoyant hemlock]

Is this a bug? I don’t recall which is correct, max level ships gaining no exp or still gaining some? Weird that I’m seeing both here...

[daring jay]

if they have 3m stored xp they stop gaining it

(still counts for PR ship xp reqs though)

@buoyant hemlock

[buoyant hemlock]

ah, so i mustve recently hit 3m stored xp with nagato then...surprised i havent hit it yet with laffey and portland tho, i used them almost as often if not more than naga...

guess this means when the next level cap increase comes (if ever), ill be ready lmao

[fallen mason]

belfast is returning "I'm sorry. No forms are available at the moment." when dm'ed !feedback 👀

[reef mantle]

None that I'm aware of. You could possibly try a file repair from the settings menu. But it's just a guess at this point, tbh
@hollow kraken I actually tried but no luck... Seems not all players are affected

[buoyant hemlock]

it's just a visual glitch. they should have earned regular exp gains @buoyant hemlock
@chrome mortar

The animation of the exp bar filling up showed a good sized gain. But I haven't checked the numbers tbh

[rich shale]

AL isnt approving google play purchases. It gave a message that my supplies are being delivered, but no supplies and my money wasnt taken. The only screenshot I was able to get was this

[honest solar]

might check with #tech-support

[frosty gyro]

not a bug

they already did

[rich shale]

Already did no answer

[frosty gyro]

well.. you got some answers, no fix though

[rich shale]

Yeah it's got to be on someone's end and neither party can give an actual fix. Oh well thanks for the help

[light geyser]

This is happening every time I leave the Juustagram screen and try to enter it again. Also, the pictures aren't loading at all.

[frosty gyro]

can you try a file (asset) repair in either settings or the top right gear icon at the start screen?

[regal pendant]

For some reason i can't log in to the game since yesterday

[blissful valley]

the backgrounds of the shipfus seem bugged now we have common pr ships

[tired dove]

is it intentional that i can no longer swap my PR ship for catch-up blueprints

[small knot]

@tired dove You can't switch because you've gotten them all. It's 300 for all of PR1 ships, not 300 for each ship.

[tired dove]

oml

[smoky ridge]

WHAT

[silver mason]

Typo in my report, should be JP and KR lol

[remote compass]

Loool saint disappeared

[weary adder]

On bluestacks, if I switch around ships on the before battle screen, it would show the modified fleet but in battle the original ships would battle. If I went to repeat the battle, the fleet is shown to have changed but the original fleet would still fight. Does not occur on my Ipad

[reef mantle]

No Name skill activates on simulation for PR2 and PR3 Backline

[rain ivy]

Text kerning issue

Shimmering fjord isn't affected

[sudden wolf]

known bug will be fixed soon

[rain ivy]

Wasn't listed in #known-bugs so I posted it, good to know

[drifting rain]

For EN, SP1 ship loot before you go in is not translated, as in the line that usually says “chance to receive...” is in Chinese

[buoyant hemlock]

Just saw that too, yay

[hollow kraken]

Please do open log mode and get a screenshot of the logs on that screen

/logmode

[buoyant hemlock]

https://youtu.be/l3ujs7D0tFE

[hollow kraken]

steps for log mode

[buoyant hemlock]

I also did just submit feedback to the Belfast bot

[hollow kraken]

Got it. Thank you very much

[buoyant hemlock]

Happy to help 🙂

[final helm]

game froze after this, 7-3 boss

[hollow kraken]

Hm...is fine after that one freeze? Or does it still constantly freeze on the boss?

[warm cave]

yo, can I throw a dictionary at whoever translated this event? almost every screen reads like this
https://cdn.discordapp.com/attachments/532943185232789504/751113156750999702/Screenshot_2020-09-03-18-15-09.png

[drifting rain]

For SP2 both the blueprint drops and the ship drops aren’t translated, they are in Chinese as well.

[azure sonnet]

idk what i do

and it just stay like that

if i restart the game its good

[drifting rain]

Also just me or is the level completion percentages weird, like SP1 climbed by 35 percent each time instead of 33, SP 2 percentage goes up by 28 percent at a time

[silver mason]

*Z18 and I

And monospaced question marks

These TLs are 🚮

[brazen minnow]

@drifting rain rate per completion always has been arbitrary values, not x/completions required. Not a bug thus.

[royal scarab]

WTF? What happened to my Juustagram? More than half of the posts are missing.

[sly peak]

I pass the sp3 and got the update and now is like I didn't play it

[white stone]

Let me add to the pile for people who are confused by some of the dialogue.

[hidden stratus]

Portrait backgrounds are white

[white stone]

WTF? What happened to my Juustagram? More than half of the posts are missing.
@royal scarab
They are all there. They've just been shuffled around a bit.

[outer island]

im not sure if its a bug or not but there is no clearing mode

https://i.imgur.com/tkhPvUd.png

[brazen minnow]

There should be. This event introduced clearing mode to JP/CN after all

[outer island]

on the wiki its says New mechanic: “Clearing Mode”
After you have reduced the danger level to Safe and achieved 3 stars for an event stage, you may select Clearing mode.
https://azurlane.koumakan.jp/Stars_of_the_Shimmering_Fjord

[patent trout]

same problem, I hope that's not intended

[white stone]

They are all there. They've just been shuffled around a bit. @white stone

However, it seems like the dialogue in most of them are infused with the same maid-y conversation again and again.

Augh! This post got all kinds of screwy too. 😖

[royal scarab]

@white stone They were not reshuffled. They just disappeared, I checked everything.

[lavish marsh]

Can you put her in the Dome? I cant and now she is like this bruh

[north flume]

no you can't put npc ships in dorm

[lavish marsh]

So I need to wait until she is calm again

[hollow kraken]

Yepp, that is how it is setup for NPC ships

[full onyx]

the TL for this event is really rough, there's so many obvious issues

[vernal zenith]

did not even notice, since i skip all stories

anyway, will manjuu fixed the clearing mode not available bug?

[hollow kraken]

Go ahead and report the clearing mode if you dont mind and staff will take a look into it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

As for the TL, staff are aware of the...issues in it. They're looking into it

[white stone]

@white stone They were not reshuffled. They just disappeared, I checked everything.
@royal scarab

Oof, damn. It's like this for me, though...

And a lot of the actual posts have this...

[junior dirge]

Ive restarted many times now and even fixed data

[proud nymph]

@hollow kraken who runs the belfast bot

[north flume]

why?

[proud nymph]

cause it's basically grinded to a halt

won't respond to basically anything

[north flume]

wait for it to timeout

[desert kite]

I believe this is a bug that the clear mode is not appearing despite all the prerequisites accounted for to enable it.

[hollow kraken]

Yeah, it's been reported by people here. So we're just waiting on the formal report from Belfast Bot

[desert kite]

Ah, I didn't see. My apologies. Hope it will be sorted out without much issue.

[solid ruin]

Are they alright?

[zinc coral]

why there are the comments of Hermonie and Edinburgh everywhere?

[brazen minnow]

Request to reopen https://trello.com/c/DkSf8fcl considering they changed it from othing to nothing. Since it's the start of the sentence it should be Nothing (capitalised). So it's still incorrect.

Also https://trello.com/c/8tdqRUND/1583-i-13-not-receiving-faction-fleet-tech?menu=filter&filter=u-556 has been resolved... HUZZAH!

Also also in Scherzo they changed armor to armour in one place for King George, but it's still armor in these places;
| Dialogue = Quite impressive armor you have there... Even my 14-inch guns are having trouble breaking through. (KGV)
| Dialogue = You face one of the Big Seven! Let's see how your vaunted armor stands against my 16-inch guns! (Rodney)
| Dialogue = (Unbelievable... it melted through battleship armor just like that...) (KGV, though this one isn't spoken so might be fine depending on the rules set for british speak for the HMS)

[frosty gyro]

@junior dirge im unsure if you ever got an answer, but relog into one if your binds and the error will go away

[junior dirge]

i just rebinded to fix it yes

dunno why i ran into that error tho

[frosty gyro]

it is login session expired, for some reason

[brazen minnow]

@north flume How is a permanent loss of movement speed not a bug?

[north flume]

by way of being intended

[brazen minnow]

Blub... well. Fail on me then.

[silver mason]

Just go up next to it and kicc

[brazen minnow]

They are easy to kill, but also their fleet spawn helps with those escort fleets without redoing it a ton (since only SP3 is worth that)

[zinc coral]

"For tarnishing my pride... next time, you will pay with your lives." it is Bismarck's lines which is written in Azurwiki as well as In the Archives of her but in a mission Bismarck says this as her defeat line " Ugh... I failed again. P-please don't dismantle me..." @brazen minnow

[golden drift]

defeat lines are from a random ship in your lineup, not the mvp

[zinc coral]

ah sorry for the inconvenience then

[brazen minnow]

In this case that appears to be Köln's line

[zinc coral]

aha thanks for the info

[silver mason]

They are easy to kill, but also their fleet spawn helps with those escort fleets without redoing it a ton (since only SP3 is worth that)
@brazen minnow not if you go immediately in front of it
you get the spawn and nothing else.

Probably a bug tbh

Because you get the "Artillery Bombardment" banner, you take no damage and no slowdown, then your flagship kiccs the artillery, then you get the spawn

seems wrong

Wait, it looks like you get a half slowdown? 🤔

[chilly bison]

this happen a lot to me after.new patxh https://i.imgur.com/w2EArZx.png

https://i.imgur.com/jTVH4Jz.jpeg

[honest solar]

Usually a single restart of the application should stop that

[mystic lagoon]

I found a question: why was the shore defense gun still active after the activity of SP3 in the safe sea area? CN and JP did not exist in the safe sea area at that time. Is it a bug？

[hollow kraken]

If you asking why they're still active after getting the map to safe w/ 3 stars, it's due to the fact that clearing mode is currently bugged for EN

[mystic lagoon]

and no Clearing mode?

Could they fix it?

[hollow kraken]

Staff will be looking into it, no worries

[mystic lagoon]

ok

[hidden stratus]

Kinda late for final version

Juustagram all f'ed up

[round hawk]

Juustagram Bug. This is everywhere

The Hermione-Edinburgh Dialog I mean

[stiff dove]

What happen?

[viscid tulip]

Hard Story is not supposed to give Friendship Points

[low tulip]

Clearing mode was bugged all along? I was wasting cubes in construction because the stage layout is very tedious for a 60 clear playthrough.

[opaque helm]

getting the same issue

[low tulip]

Aye

[unique monolith]

clearing mode is bugged

1. can't move freely

2. enemy ships moves freely

gems maybe please?

[low tulip]

I'd rather have cubes, I thought the event didn't have a clearing mode and wasted alot.

[opaque helm]

at least 2000 gems for the emotional trauma caused?

[drifting rain]

Isn't clearing mode supposed to remove the escort fleet and the coastal artillery? At least that's what I read on the wiki

Cause it aint doing that

[distant coral]

its a mess, still need to wait for them to fix it i guess

[low tulip]

60 clears with limited movement and debuffing artillery is a slog

[drifting rain]

artillery is gone now?

[lucid oar]

Nope just remove artillery i guess, no escort just for HM

[brazen minnow]

I suppose they added event clearing mode rather than hard clearing mode (that JP/CN got). Even then it should allow free movement and no siren movement

[distant coral]

restarted my game and clearing mode is fine now

[low tulip]

Thank heavens

[fervent steeple]

hmm..juutagram got something wrong?

[azure linden]

auto boss scam

[white stone]

hmm..juutagram got something wrong?
@fervent steeple They have stolen our likes.

[fervent steeple]

ya..sort of

[novel hamlet]

is it already known that sometimes the chibis just slide above the water (on the map) without any animation?

[quick locust]

There is a card added recently about Lil Renown doing that, so I guess

[exotic lintel]

I cant change my catch up selection anymore. Idk i just changed to ibuki and it told me 300/300 but i am not finished with her (she is on dev lvl 22)

[placid horizon]

300 for all pr1 ships, not 300 each

[white stone]

I was wondering about that too. I guess that explains it. 😅

[brazen minnow]

How to add a new screen to an existing trello ticket? Just post it hete and you guys add it?

[quick locust]

Mods/Staff can edit trello entries, so I guess so

[rotund bear]

Once again, Juustagram is completely messed up and this time all player comments were removed, all the way back to Polaris.

[frozen niche]

i'm the only who still have aniversary loading screen ?

[reef hound]

this shows even though i have a free space in my dock

[honest solar]

@reef hound Restart your game real quick and check dock again

[reef hound]

ok it was an appearance bug
when checked before it said one free space in the dock
after restarting the game the regular full dock pop up showed and there was no longer a free space in the dock
aka basically dock shows 99/100 and showed above, restarting shows 100/100 and regular pop up

[honest solar]

Gotcha. Possible there was a partial desync, and when trying to do the sortie the server at least confirmed that wasn't a valid option

[hollow knoll]

Friendship Points drop in hard mode stages, is this intended behavior?

[hollow kraken]

Could just be the incorrect description. But unsure. You can report it if you'd like though just to be sure as there is something wrong w/ it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[quick locust]

please do not, it is good and nice, do not fix what is not broken

[proud nymph]

@hollow kraken travis updated the trello card for a bug I reported requesting a screenshot of log mode. where should I post it?

[hollow kraken]

You can post it here or DM it to me and I'll attach it to the report

[quick locust]

May I ask for the status of submission 2904, send on 30th? I received no confirmation neither for acceptance nor denial.

Now that I look back at it I also perhaps may have mislabeled ship specific and suggested translation

[hollow kraken]

Hm...yeah. It'd more be a suggestion for TL rather than an error. If you don't mind, please go ahead and resubmit it as such

[quick locust]

ok, resent, sorry for that

[hollow kraken]

No prob

[silver mason]

Wanted to talk about the font issues.

The thing with the default font (Source Hans Sans [SHS], a variation of Source Sans Pro [SSP] for CJK) is that it uses some OTF magic to control which glyphs it displays.

A simple example is how SHS handles the ellipsis character. When alone or when attached to CJK text, it uses a centered ellipsis, but when attached to Latin text, it switches to a normal ellipsis. See the attachment.

I believe it also does this to choose between simplified and traditional hanzi/kanji.

However, Unity's lackluster text engine does not seem to support this OTF magic, and always uses the centered ellipsis and falls back to the system font for any kanji (not kana).

Since it doesn't look like SHS is going to work properly in Unity's text engine, I suggest using SSP and let Unity fall back to the system font for all CJK characters (which the game does already).

For Latin text, SSP is basically the same, but the metrics are slightly different (at least with my testing)..

[dense harbor]

!feedback

[light radish]

i have noticed that when i play on my iphone when i battle finishes there is a trill but i am not noticing it when i play on bluestacks. is this intended or a bug? is there a way to fix it? i do have sound effects turned up on both devices

[fossil condor]

It might be the auto battle alert in settings?

[light radish]

so thats what that is, i thought it was the warning saying that auto battle is on every time i opened the app

thanks for the help

[fossil condor]

no problem

[bold oar]

not sure Dido extra line is bugged or not , but her extra line when sortie with Sirius - Black Prince didnt trigger at all no matter her position in formation and no matter what map ... i mean , this line ...

[small knot]

Just to be sure, were you fighting bosses with them? Those lines only trigger (randomly) during boss fights.

[pastel hearth]

Cannot Log-in

[bold oar]

yeah boss fight ...

[bold oar]

@small knot

[frosty gyro]

try restarting your device

[pastel hearth]

@frosty gyro ok I'll Try

Negative Sir

Just The Loading

[frosty gyro]

(am maam) unfortunately you will have to reinstall then, its broken files

[pastel hearth]

[frosty gyro]

is your account bound?

[pastel hearth]

Yep

The Problem Is

My Mobile Data Just 1.5GB For 5 Day

[frosty gyro]

[sand wind]

Maybe you in android system webview cannot update.

[pastel hearth]

I Don't Understand Sort Of That Things

So What I Must Do Just Install Again AL?

[sand wind]

Yes

[pastel hearth]

Then I Must Stole My neighbour Wi-Fi Again

[sand wind]

Did you already restart?

[pastel hearth]

Yep

[sand wind]

Again the same login cannot?

[pastel hearth]

Yep

[sand wind]

Oh

[pastel hearth]

Look at video

[frosty gyro]

it needs a reinstall

[sand wind]

Ok

[pastel hearth]

The Difference Just Loading Game

[sand wind]

broken maybe but you in phone system

[pastel hearth]

@sand wind

Are You Know How To Hack Wi-Fi?

[sand wind]

Nope

[pastel hearth]

[sand wind]

Modem wifi you home?

[frosty gyro]

if you guys want to talk more please take it to DMs

[pastel hearth]

Mobile Data 1.5GB For 5 Day@sand wind

@frosty gyro Ah Sorry

[sand wind]

Oh, i see data 1.5GB

[brazen minnow]

I have seen people mention the reset, missing likes, broken likes and missing Commander posts. Haven't seen anyone report they broke the linebreaks yet though:

[buoyant hemlock]

Something up with juusagram?

[silver mason]

Is Z36 supposed to have an eye patch? She doesn't have it in her CG.

[honest solar]

I mean, she's definitely supposed to have it, since every single one of her sprites has it present

As to why it's different from the base art,

[silver mason]

Yeah the patch is definitely there and there is no blue eye

[quick locust]

The blue eye is there next to the mine. (unless I misunderstood your sentence just now)

[silver mason]

Oh yeah it is

I'm blind

[quick locust]

Funnily enough, she does have the eyepatch on another CG (not her own though because she doesn't have outfits yet)... but on the other eye
https://azurlane.koumakan.jp/w/images/6/6e/Z35New_Year.png

[silver mason]