#bug-reports
1 messages · Page 147 of 1
I just downloaded the hotfix and pat my ship, suddenly Richelieu didn't react, so I checked the skin and the button disappeared. 
even after I changed the secretary, the button still didn't appear
yeah sub animation freezes the game and must restart app
@copper bronze did you download the update though the store first and then the hotfix?
i did the store update 2nd does that matter?
It was to fix the store update so try doing an asset repair, and that might fix things
ok will try
@lyric hemlock try and send that issue to Belfast Bot via !bugreport
It might be a localized issue perhaps
after hotfix the submarine freeze still happens
Did you also install the update in the store first or second?
i said i did the store update second and then repaired it with with asset repair like you said
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@copper bronze I want to say try sending that to Belfast for now
my login screen is also the previous nagato one if that's anything to go by
@rocky willow !feedback Fleed automatically attacks for some reason when you move one fleet into another fleet.
isn't that just clearing mode fleet lock ?
Meowficers aren't displayed
The happens only for takemaru, lime & pound Form the sr Meowficers
To the ironblood elite Meowficers
And all the rare Meowficers
another visual glitch when you see any cat in the formation screen
Update:
Reinstalled the whole game, loading screen doesn't get stuck anymore
Try doing a file repair, since the optional update in the store was given a hotfix for it
Worst case you may need a reinstall if it persists though, so make sure you have your account bound via either FB, Twitter, or YS email, and remember the server you normally log in too
another update:
Art isn't missing anymore either but the L2D button is missing now from the archive section of the ship
See if you need to do a L2D repair and see if that works, worst case you may need to do a clean install of the game
i just did that and some L2Ds are still borked 
You may need to do a fresh install then, and remember to have your account bound beforehand, so that way you won't lose your account
And remember which server you were on when you delete then install the game after logging in via your bound setting
It's pretty weird actually, out of my 12 ish L2D skins, only Jean Bart's is bugged
did a repair for both L2D and assets
i'll nuke everything and install it from scratch
All up again from 0
Jean Bart L2D still bugged others work
I like this akashi skin
After update this morning, "Back to School" event did not recognize 2 of my Hard Stage completions. Now at 1/2 with no additional plays available.
Theres also one more bug, i forgot to screenshot it
ish it okay to update or let it be?
@rocky willow !feedback Jean Bart L2D is missing after reinstalling the game
@sweet ravine dm her the !feedback command
yeah figured it out
... anyone else having problems loading battles in hard mode stages after downloading the new update? I tried on several different stages, and it kept getting stuck at 99.4?%. Normal stages are working fine though.
Same problem as me, reinstall the game lmao
I also tried to load the hard stage battles on my phone which haven't done the update yet and it is working fine...
actually if you're playing on mobile take out a Log first
Same as me yep. You need to reinstall the game on emulator
which file?
On any screen, hold your right thumb on the right side of the screen and then pinch the fingers of your left hand together. Not my video, provided to me by a Yostar staff member.
Join the official Discord server: https://discord.gg/azurlane
Join the Grand Azur Lane Alliance D...
enter the infinite loading screen, open up the debug and take a screenshot of the log or print it out
this is the first time I did this, where do they save the log file after print?
i actually have no idea, just screenshot the log while it's open in game in the loading screen
Richelieu and Emile Bertin's L2D skin are bugged too
don't have those, seems like it's only french ship skins
Hello. I can't play, my loading for battle stays at 98.67, can you help me ?
for the loading bug you need to reinstall the game, make sure you bound your account before you do
hope they get fixed asap... I miss Emile's smile T_T
not sure when the loading will get fixed, if you don't want to wait for the fix you need to reinstall the game
I'll do it if Azur Lane's staff confirms it's the only way

u can fix it by reinstalling the game
I don't want uninstall, I'll do it if it's absolutely needed, i can wait for a hotfix
hmm Richelieu's voice is missing even after resintalling
So after the update, my secretary disappeared
apparently only matsuri is missing out of the 5 secretaries

just checked that multiple girls are missing their voices, esp the newer ships
you downloaded voices right ?
is there any solution to fix the loading problem on phone?
reinstall @unreal igloo
algerie, jeanne's voices are missing
remember to bind the account
what a joke of an update lol
Richeliu bartin and Le malin are missing their L2D and i already re isntalled
I will, thank you ^^
the L2D skins bug persists after reinstall, that we need to wait for fixes
i should not have updated lol
so right now do not re isntall if all you are missing is skin features
was working fine before updating
yeah re installing is not gonna fix it
reinstalling on phone now to see how it goes
GL
reinstalling only fixes the loading issue, the ship problems need an actual fix
reinstalling on emulator resulted in missing voices for me
same
I only re installed to fix loading and crashing issues
skin needs a fix from them
l2d bug?
yes
successfully reinstalled on phone, same results as on emulator, skybound oratorio girls' voices are all missing, hanazuki and nagami's voices are also missing
some of the ships are missing when you try to view them in dock. anyone else got the same issue?
voice and l2d are fully updated, checked for repairs nothing was wrong
for image missing reinstalling fixed that
loading and image bug fixed with reinstalling
alright i'll try that
dont forget to bind ur account before doint that
yep
Reinstall game (don't forget to bind)
Ah
I got the same problem, all Skybound ships don't have their voice
the french girls need an actual fix
also Jean Bart and Richelieu l2d don't have l2d
so it's just waiting for that one
the reinstall fixed the loading problem, but then it created the problem with the Skybound ships
what a pain
Missing ship profile/infinite loading = Reinstall game (don't forget to bind your account)
Missing voices/L2D = wait for fix
hanazuki and nagami's voices are also missing
i think any ship that just got voice updates like these two are also missing their voices
look above
so, reinstalling the game fixes missing image and voice files?
except some ships between Crimson Echoes rerun and Skybound Oratorio that need specific fixes for voices and L2D skins
Just to be clear, when you reinstall the game, what do you have to do to restore your account? Do you have to tap one of the three buttons on the side of the start screen?
yep
I see
SO I reinstalled, it askes me to update it on Google pLay, should I do it or it will be broken again?
Oof my game freezes up after the subs attack and i have to close and reopen the game every time
This is quite worrying, missing sprites, french ships glitched, subs freezing the game, hopefully a definitive fix is on the way.
a chaotic day for sure
Tomorrow's update seems promising :p
A glitchy prelude to a major event
It's a right pain lol reloaded to finish off the battle and clear the stage and the subs remained missing until the boss fight :/
Is anyone having issues with boss fights? I'm on 13-4 and the boss loads to 99.50% and stops loading
Yes, it's an issue happening to some people after the recent update. You will need to reinstall to fix it unfortunately. If you do, make sure to bind your account to FB, Twitter, or Yostar
Scrolling above would have answered your question faster than you asking it
but yeah reinstall for fix
I did scroll, didn't see the exact same thing, but thanks
Richeliue voice seems to be missing for me despite reinstalling is there a fix for this?
Lots of voice/L2D animations missing, no fix other than waiting for an actual patch
Ah i see i guess i'll wait for the patch then thank you for answering
Did you reinstall the l2d data in the settings after reinstalling the game
i've tried that twice on 2 separate devices, it's a game issue
do the devs about all these bugs tho
there are some bugs submitted about the missing voices/L2D in #known-bugs
They're already reported in known bugs so their turn to fix it
Yup i did looks like this isn't limited problem to me
yeah i regret downloading the update on my phone
didnt do that on emulator and all works just fine
Same
Yeah me too should have waited for a bit before updating
It was non mandatory, i got a bit impatient lmao
so updating fucks with the game files?
Unfortunately
yup so don't update
i just hit update all on the app store
The actual play store update does
Don't download
It isn't mandatory to play as usual so don't take the risk
thx
all the bugs + new event tomorrow its gonna be fun
Yay

But we sure gonna get those sweet apologems
yeah, they broke my 10€ skin

Well thats one of the upsides of this mess
Thinking about this yostar are really generous devs in fact
They already did a little compensation with the hotfix they tried to do
True, this is the only gacha game i used money for
im actually curious about the update tho how did they broke the entire game with it
🤔
it happens, messing with the code can always break something else
Maybe they'll add it in the tomorrow maintenance
yeah i know, in it student so i know how easy is to break some code
but they have to test the update first
We have no update of when. Perhaps after maintenance as that would make sense, but we have no way to truly knowing. Just wait patiently for the fix 
ok, thanks
Ok thx strudel
theres no way someone saw the game after using the update and says "yeah this looks fine"
Couldn't do any sorties since😭
we need hotfix before tmr's update i guess
does the patch broke everyone games? or only some?
only some but yeah devs recommended a reinstall on twitter if the hotfix didnt do anything for you
Some guys don't seem to have any problem with it so yeah
so there's a hotfix for this already? or is that sth else?
its an ingame download, but if that didnt solved the problem, you need to reinstall
hmmm, i dint get any of the in-game download notification. unless i already absentmindedly downloaded it and it didnt work
guess i'll just try reinstall anyway
Same
Didn't get any update on my game
Still got the compensation, so we didn't totally lose lmao
dont forget to bind before reinstalling
I tried, that didn't work for me but you can try
try it, it didnt work for some people and they had to reinstall
yea, that didnt work. the download progress just went from 0% to "download complete"
reinstall it is then
i just realized tosa is also missing her voice, which means new ships from crimson echoes rerun are also missing their voices like skybound
yes, the voices is a known bug
I'm having a problem where battles will start loading then get stuck at 97.93% every time, forcing me to hard quit and reload.
It didn't start until after play downloaded the patch from the app store
the ingame download was the hotfix for the playstore patch, so if you downloaded the hotfix first, youre going to have to reinstall
do.... do you guys even read the game news channel
its already reinstalled
Just scroll up boys we talk about it since at least one hour lol
Well it wouldn't be an issue if play actually auto installed updates like it's supposed to
Some characters loose their pictures in dorm and lecture hall. And Swiftsure get strange chibi.
That's also part of the problem yes
Some ships are also invisible in the dock
Oh btw i finished reinstalling the game and it works perfectly now i'm happy
i'll try
It's stuck?
Yes I needed to restart the game to play it normal again
voices and l2ds are missing. known bugs already aknowledged and being worked on
Umm where my caracter
Try a file repair from the settings menu if you'd like just to see if that can solve it. If not though, a reinstall might be in order to get it fixed
Reinstall is Uninstalled den install?
Actually, seems like an issue of non-mandatory update
yes, as is stated in #game-news and #known-bugs
but reading these is hard for people 
That's bug report topic after all
we've been talking about the loading bug and image bug for over an hour, scroll up for a bit people lmao
go to the event page every day to trigger event
since when is that necessary?
for some of these ones, they made it like that
at least its cumulative, if you finish one and forgot the previous day, it will still trigger the next one as long as you visit the page again
Some voice still missing after reinstall den dl da voice pack
yea same I already reinstall it fixes the missing sprite, but now some characters lost their voices like Richelieu
@unreal crane some in MNFF ships Cavalla en Helena Retro gone too
yea Takao's racing queen voice is gone too
Will dey fix it ryt?
probably the fix will be included with the next HMS Event
I try use on Emulator its smooth en works well no lag
probably your device then
Samsung A50
Oh
L2d skins still don't move even after the hotfix
Le malin one to be exact .. missin' the l2d option
After update Swiftsure lost all skins.
@north flume
trello_red_tick Your submission was rejected by Restart#6253 with the following reason:
cannot reproduce, works as intended when tested. behaviour consistent when tested on other maps. Assumed missclick to F1 on user's part. https://cdn.discordapp.com/attachments/597466449602150422/740628892196536350/Screenrecorder-2020-08-05-20-53-33-417.mp4
Not a misclick
I'll try with CM off.
no idea then, try reporting it as a bug
as my video shows - it works properly on my end
OHHHH
there was a desync
After relaunching there was a fleet in the way

Duh, there were no fleets on the screen
Should've been obvious

Hi, I can't see any SR ship
Congratulations, you are our millionth user to report that issue!
Relaunch. 😒
Try a file repair from the settings menu if you'd like just to see if that can solve it. If not though, a reinstall might be in order to get it fixed
So after reinstalling (I clear chace & app data aswell) I cannot redownload the images in the gallery archives, I tap them ot says "downloading" stops & the black overlay with download is still there, tried repairing it detected nothing missing/broken.
i cant Dali missions or Archives 2 of my sec's are missing it it has to be a Dev fix re DL wont fix
F for all my missing girls
Try a file repair from the settings menu if you'd like just to see if that can solve it. If not though, a reinstall might be in order to get it fixed
@hollow kraken solved, thanks a lot!

trying it out
tried repairin' & reinstallin', the l2d option on le malin skin won't appear, other than that no issues
It's a known bug right now w/ French L2D skins
no effect on my end
i don't see it listed here tho #known-bugs
it was bugged before but got fixed already, now again the same issue reappeared
@fast sail same
yus
@languid jackal Oh, it wasn't noted in there, my bad. But staff have been informed, no worries 
its a Fix only Devs have to do
okay, thanks
i can only do commissions and feed the girls
I can't pvp or pve it keeps getting stuck on the loading screen between 94.60 or 96.60, also the characters on docs ther image won't l load when you tap them
My girls!!
Exercise battles stop loading at 97.75 for me as well
you will need to reinstall, please make sure your account is bound
I've never had to reinstall the game before to fix anything and I've been playing just fine daily since fall 2018, so that seems silly to me
you do not have to reinstall if you dont want to
but theres nothing else I can do to help you in that case
Then ill wait for them to fix it then, cuz after 500 days of playing ive never has to reinstall to fix anything
Tried closing the game but it didn't work
you will have to try a reinstall, please make sure your account is bound first
It seems as if there's no secretary here
In fact, this happens across several menus - profile/secretary select, build menu, even ship detail screen
Asset repair did literally nothing
At the same time I have a bug where my faction tech points appear higher than they're supposed to be - which causes the Royal Navy tech to be ready for upgrade while in reality it's not
What I noticed prior to incident is game crashing
im getting stuck at 98% of loading for battle
@tepid ocean to fix that you must reinstall, make sure your account is bound before doing so
@still moss both are known issues
please standby for a fix
Ok
Stuck on the checking for updates on my tablet and phone. Works perfectly fine on my PC using an emulator. Already tried reinstalling. Started 2 nights ago, hoping it would fix itself after a reinstall but I guess not.
can you try changing your internet connection such as wifi to data or vice versa?
if that doesnt help, try using a VPN
Yea, when I turned on mobile data on my phone it worked.
Just a really weird 1 for me NGL thought I'd mention it in case some1 else having the issue. Using everything else fine just... Not AL and Arknights.
Sad that the only fix for battle stuck at 98/99% is reinstall. I'll wait for patch tonight.
After updating the app i got this bug and now i can't proceed the battle with bugged character...
known issue, in order to fix the infinite loading though for sorties you must reinstall
Well my meowfficer are gone too
The white one (all of them), the german cat and Takemaru
my secretary is gone
its a known issue
also this too.
@cosmic cloud Have you tried reinstalling yet?
Stuck at 98.77% loading
You will need to reinstall sorry to say (be sure to bind your account beforehand)
Can't pvp (arora)
check above 
What happened to swiftsure?
So can't get any battles to load. Was working earlier today.
scroll up a little bit, and try reading
Friendly aren't you. 
Cool Prinz is missing on the menu screen
After reinstalling the game Odin voice isn't working anymore
She's speechless from all the bugs
known bug
can't find it there (sorry)
Will the loading issue etc be fixed with the upcoming maintenance?
Right, so who do I give my UID to for I'm experiencing the bug where I can't get into any battles?
And exactly HOW did that pass pre-update testing
you dont give it, for the infinite loading you must reinstall to fix it
Well im uninstall and reinstall for now
yeah I'm reinstalling it, though would be nice to still hear how they managed to greenlight that update to push out
thats a lotta Download files. imma reinstallin'
this channel isnt for explaining the process to people, none of us know anyways 
Will there be a fix with the maintenance? Prefer not to reinstall if the maintenance will fix it anyways
Unsure if the loading will be fixed after maintenance
We only know that a full reinstall solves the sortie loading issue
Alright, thanks for the reply
Other ship is there but choukai wont appear, I hope u fix it soon
Just to ask, have you tried a reinstall yet or no?
Okay. A reinstall could possibly solve it, if you'd like to try it. If you do, make sure to bind your account beforehand
If you mean from the Play Store, make sure that you have enough storage on your device for it and as well, if it's only showing about 480MB or so, that's just Google not showing the correct update size (the update is larger than that) so you just need to wait for a bit and it'll eventually finish
Is that the only way to fix it?
It could possibly fix it, though it's not a guarantee
Can't do exercises. It freezes at 98.45 percent.
Will need to do a reinstall for the infinite loading. It's a file issue due to the recent update
Be sure to have your account bound beforehand
The voices for Takao's/Prince of Wales's Race Queen skins are basically nonexistent.
@still moss regarding your missing texture bug, do you have iOS or android?
Does data repair work to fix the infinite loading or only reinstalling is the way?
reinstalling is the only way unfortunately, make sure your account is bound
its a known bug 
I've been searching for a while and can't find it
@main chasm @grizzled timber @oblique cipher what device are you guys on?
Emile does not have her maid live 2d skin
mine just says checking for updates
@gritty lake Known bug w/ L2D
@dusty iron Checking for update is usually a network error. Try restarting your device and/or network router to see if that helps. Or using a different network connection if possible
ight thx
Is there anyway i can fix it
There is not unfortunately. Will have to wait for it to be fixed for now
Last question. Is this happening with other skins with live 2d
Only for specific skins. Particularly L2D skins released w/ or after the Starbound event
Android
Android
...still can't find how to get Odin speaking again
Uhh I can't battle, it's stuck
@hexed lance I said earlier it is a known bug, there is no fix for now
Same as her
@hasty harbor @snow grove you need to reinstall to fix it, please make sure your account is bound beforehand
EDIT: Issues not present in new patch
@drifting sparrow what are your problems 
Pvp and sorty stuck at 98-99%
I think many people have this issue
I can't battle
Just happened a few minutes ago. I was fine doing pvp before that
surely this will get fixed
I haven't done my daily though so GG hahaha
RIP
a bunch of cgs are just...missing? suddenly? restarting the game did nothing, it's up to date in play store as well
Same bro @craggy notch
Reinstalling the game just before a maintenance is just too risky 
re downloading did not help
Really? Then nothing can be done untill there is new hotfix from HQ
yus

Is PR shop for like proto cores supposed to be gone atm?
cant farm, the loading screen stucked after i restart and theyre from different stages & modes
Its there for me
Hmmmmmmmm
Ye im using android
android here also having the glitch 
Yes android
Why ?
Bug yes
Maybe we have to reinstall?
@quiet sky @mental parrot @buoyant hemlock @brisk imp to fix the loading issue, please either reinstall or wait for the upcoming maint
if you decide to reinstall, make sure your account is bound beforehand

Many people having that problems
RIP my 10/10 exercise
~
Look like I will waste 5 exercise after updating~~
Same problem
@maiden olive need to reinstall to fix, also if it was your computers issue then it wouldnt be a bug and it would be a technical issue 
Umm.. After Updating the game yesterday, Few of my ships are missing their texture.
welcome to the club
reinstall for a 50/50 chance to fix
if not wait till maintenance
I reinstalled and it did nothing, apparently it's worked for some people
good luck soldier
Seems like im not the only one getting stuck on 99% on boss node. Probably on emulator only.
It is not, no
I haven't clear my daily
@restive saddle I recommend updating before the patch, it will fix any issues you get
@spring mirage to fix that issue you need to reinstall or wait till after maint, it will be fixed then
@young bluff 
After updating, loading screen stuck at 97.45%
Noted. I'll just stick with mobile for now. Works just fine.
for anyone on iOS experiencing 99 issue after updating the game, THEN dling the hotfix, can you please take a screenshot of log mode at the 99% screen?
/logmode
How to activate debug mode :)
wait for patch, if you need to finish dailies etc, try reinstalling it should help
Alright, thank you for your answer
yep, after update its poof
wait till after maint
Alrighty
I got this bug and I didn't get cube from normal commission anymore even I did cube commission alot.
Is it normal ?
if you restart the app, the ships will come back to the commission, it is just a visual error 
I see , Thanks 
@frosty gyro sorry for belated response...
I'm on Android
Guess others have the same issue
Several have gone missing
Interested
wait for maint
Do you get sick of saying that
It's strange that some girls are disappearing for others. My Enterprise shows up just fine
There should be a way to pin a message like that so people see it immediately as they join
Good to know
are you on iOS? @obsidian thistle
I use Android
I play Washington
Would it help if I gave a long list of the ones I notice have been bugging?
I can't sortie at all
Would it help if I gave a long list of the ones I notice have been bugging?
@obsidian thistle
Yes
Any information is useful
Aw ok
if you are still having issues after maint, then please let us know for sure
Will do
Reinstall fix bug loading stuck
No time for me lol
and now its working.
Using 1st fleet on box daily challenge on level 10
Wat
its not every type of sortie that gets bugged
No i think
First fleet is fine
My main, 2nd one, isnt
Aaand maint
Lucky me finished once. Thx god
Lets hope its fixed
Hi, any news on when the 99% loading bug will be fixed? I've unfortunately already updated the game.
after maint
Ok, I will wait then.
Im stack loading 99,20%
Ah yes, reminds me of [DATA LOSS]
Hmm
If killing the Siren ends the battle
these ships should disappear.
same i cant update
so in the patch uptades on twitter it was shown that ibuki skin (arrival of spring) is coming back but it's not in my shop and i've reopened the game do you think it's a bug that it wasn't added?
ok that's disappointing tbh i thought it's coming back with the release of the other skins
Nvm
The event doesn't track the task till you have the event page opened and looked at
Oh :<, so if it was a daily mission task you couldn't do it till the next day
Unfortunately that can be the case
My game updated, but won't get past the loading screen afterwards
something strange happened
I had her at 3Mill
now is back to 1mill
Is there anyway I can contact someone to get my 3 Mill back?
Try a file repair from the settings menu in game to see if that solves it. If not, you will probably need to do a full reinstall sorry to say
When the second part of Perseus's "Waters of Styx" procs, the skill isn't translated
@rough niche and this AFTER you fully reinstalled?
@cursive field please do report it to Belfast Bot 
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@hollow kraken yes im already do that still same...
My coins disappear
I have 15000 and restart by the upgrade now 7000 wtf
Server Washington
Is valiant skill correct?
Edit: The 2nd 20% should not be there
What's the meaning of 20% special barrage
@north flume i tested out the bugs that i listed previously and all 9 of them are still in the same state, this is after a large patch and a couple of smaller bugfix patches, so that's more than 2 weeks now since "fixed"
do you think it's appropriate to bring this up to the devs yet?
ye, I'll bring it up with staff 
thanks, let me know what response you get when you can
@reef mantle Hm...I'd imagine they just put the same expression that was used for the previous 20% on accident. Please do report it to Belfast bot for now for confirmation
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Issue is I tried but I am not getting the reaction images
just type 1
Ah gotcha
thanks! EN player 
sorry that i dont have a photo of it, but i won a battle when there was still one ship alive vs a siren
bug?
For some reason, my Saint Louis doesn't show up on my dock even though I already unlocked her.
maybe a tag thats enabled?
yea, sorry i restarted the game and it shows up now

not sure if this has been reported yet but i upgraded my royal navy tech a couple hours ago and i've just gone back to the menu and the timer has reset for it
each time i go to the menu the timer resets
oh nevermind restarting fixed it. still weird though
not a big bug or anything but I'm unable to do a 10 build even though i have above the needed amount of coins and cubes
oh crap you're right didn't even notice that, thanks
Hm...seems to be fine for me. Does it stay like that after a restart of the app?
Sry for bothering
Justagram icon flashed red warning again and problem solved by itself.
Good to hear 
restart the app and check your dock
sort by new
Alright, thanks.
♿ 3 full days of not being able to play AL on tablet or phone. Stuck at checking for updates.
need to reinstall or change internet connection (or use a VPN)
My friend and I have noticed that the elite boss in c2 doesn't appear correctly
The mini boss icon and the actual boss is completely different
Reinstalling didn't work, tried clearing data as well. Disconnecting on 1 network and reconnecting on dongle does work (will mess around with this on phone to do commissions). New month starts in 5 days for my dongle, if that doesn't fix it I'll move everything off and format it and if that doesn't work... Can try VPN. Any recommendations for 1 to use on an android OS in case ur not around at the time? Can DM if not suitable for this chat. Hopefully find a fix in case others get/have the same issue.
@unreal flume hotspot shield is one we recommend for android
Thank u kindly, I'll give that a go.
Agis, I think that is the point
Same as @distant comet , mini-boss node icon and actual boss is different (not really a problem with the event)
Agis, I think that is the point
@quick locust oh, in that case, it's okay I suppose
but the thing is, c1 and c3 mini bosses are both normal
just c2 seems to have that difference so I was wondering
This bug is marked as fixed: https://trello.com/c/Gnb9BIRS/895-the-rainbow-glow-persist-trough-the-bottom-frame-of-the-shop-ui
But I still see it happening:
User Info: 0
System Info: Huawei P9 Lite
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: The raibow g...
Low, Android
Is it possible the fix just isn't deployed yet?

but the thing is, c1 and c3 mini bosses are both normal
@distant comet just realise regarding the plot of what happening in A2/C2, I think it's normal (so sorry for the useless report if that the cas)
ah okay then. That's good to know. Thanks
Battle ended just by killing the sub. Is this normal?
Enemy sub floats too quickly
I already reported that
And reported the wrong sprite bug 
so i bought the Aurora Noctis Lucky bag and it didn't give me a skin
it gave me a more Gems instead
That is correct. If you already bought some skins from the event, the lucky bag can give you a dupe. In which case, you get refunded that skin's gem cost instead
i kinda figured thats what happened
Hmm, I scroll up and saw someone else also got this problem, but the "#Back to School" event stopped for me on August first, even though I do my daily mission every day it didn't count and literally just notice because I check the new event tab:
So basically this whole time (last 5 days) no progress was made event though I did those mission multiple time already and there's clearly now not enough time to get all of them completed for the last coins reward (which I really need right now for pulling).
if you haven’t done previous days of it, they’ll be unlocked as you go along. I missed a couple as well
make sure to check the tab each day from now on
you must open the tab for the day before doing the missions, they only count if you make sure to open up the event tab before doing the next mission 
I don't remember any other event like this one to behave like that? And as I said, I will not be able to get the last coins reward because there's not enough time left (it stopped at 2/10 and there's 6 days left, so that would make 8/10)
Well, it's not the end of the world (obviously) because as I hint at, I already have the skin, but I try to put myself in the shoes of someone that doesn't have it and this (kind of a) bug happen to them and they become lock out of it.
@cyan hazel It is cumulative for the event, so once you finish the 2 assignments, you can start the next 2
however, many missions are one time daily stuff, so make sure to plan accordingly
@storm axle Ah I see what you mean now, so I should be fine, but still, not getting a notification (with a red "!") at the beginning of the day for the new mission is odd. 🤔
Is it me or is Vampire's script really inconsistent jumping from the annoying uses of archaisms to standard informal English?
Wait, it isn't me, her Japanese lines go from using 汝 (nanji, "thou") to 指揮官 (Shikikan)
IDK if this is bug but apparently my game just lost "some files" and had to redownload and replace like 2265 of them. I didn't do anything to my phone and it just randomly popped up while playing about 10 minutes ago
Stuck here help
your dock is full 
Damn i such idiot 😫
https://trello.com/c/998g31CB/1558-low-hp-quotes-play-on-high-hp
Not a bug. This quote appears when HP drops to around 70%.
@visual shore that's the point of the bug report…
Does 70% seem like "low HP" to you?

I think a translation change would fare for it more instead of a threshold change, as travis says its supposed to appear at 70
hmm that does make sense
- JP calls it「損傷大」"Heavily damaged"
- CN calls it「血量告急」. I don't know Chinese, but judging from the nonsense from multiple online translators, it seems somewhat ambiguous (I am guessing it is shorthand or something). Breaking it up:
- 血量 is obviously HP
- 告 is "to inform" or "to tell"
- 急 is "worried" or "urgent"
So I am guessing that it is "HP Warning" makes sense. This is backed up by the internal ID beinghp_warning.
- KR says "HP 경고" which is literally HP warning.
So "HP warning" is probably a more accurate translation.
What?
Not talking to you, replying to @frosty gyro
Ok then
it s been like this since hours, i uninstalled the game and installed again and it sa still like this, on my phone too
I find that if login takes more than 10-20 seconds just relaunch and try again. Don't kill yourself waiting for an hour
It is annoying 
Also, can you open logmode and take a screenshot next time?
https://cdn.discordapp.com/attachments/512967149975896084/728742267900133516/how_to_enable_log_mode_smol.gif
can t even reach logmode, i just open the game and i am stuck in this
i was in the archives this morning and it just suddently got me out of the game, on that screen
As for the other bug:
https://trello.com/c/CUmdNZSu/1568-sirens-in-aurora-noctis-die-w-o-explosion
This is sort of game mechanics thing, which happens when a new batch of enemy ships got respawned when combat ends....
No, I am not talking about that, and besides, isn't that still a bug?
Those ships didn't spawn when the combat ended. They were there before. Here is a screencast.
Isn't it a bug if the goal was to defeat all enemies if the battle ended with enemies on screen? When boss battles exhibit the same behavior, they show that the other ships are destroyed by a giant explosion and the battle ends with no ships on screen.

Stop moving bugs you do not want to fix into not a bug.
Just make a "won't fix" card group of shame.
Ah yes
https://trello.com/c/aXrH9V0F/1570-aurora-noctis-c2-z36-siren-looks-like-spee
Yes, definitely no bugs here.
The only edits in that are overlaying text and resizing. No jump cuts or any of that.
I thought it was because of how the map has the darkness thing and you can’t tell any actual compositions honestly
According to the cutscene following A2/C2, that seems to be the reason for the Elite node discrepancies.
Actually there might be a real bug there. It still does the same even with clear mode that should have disabled the event map mechanic. The other node enemy is revealed but the elite is still different on map and in battle.
some of you need to be kinder to devs imo 
I'm not sure if this can be considered a bug, but the inscription "Rerun" looks kind of bad. Sorry about google translate.
is this a bug? how come the enemy is like this huh 
Thats bug in chapter 1 boss event
Try an asset repair: Go to the settings, repair, asset repair or on the login screen, hit the gear, asset repair @inland sinew
I try to use vpn and it work..
Idk why.. please fix the bug please..
When i turn off the vpn.. it will make the same error again..
Well according to a guy in #tech-support it's an older bug
So it seems the only workaround is data and/or VPN
I see.. it was an old bug then.. @fringe rapids thanks for answering man.. apreciate that.
Well they haven't answered so I'm not sure about that. But it seems to have happened before the udpate
uhh this isn't what I meant in #tech-support tho
my game still loads up just fine currently, but I seem to already have the latest patch data
But did that error happen often before this update?
last time I remember this error showing up I didn't see it personally
cant login, theres no network issue
Ah could be different.
Yes baguette. Also happens like that sometimes
It's able to retrieve info but still not log in
is there anything I can do?
that's the network error I get a lot while ingame on random days
❗
usually comes with a retry button that does nothing the first 5 times I press it and the first time it changes to "Network error HostNotFound"
Got the same problem now even worse can't even go to login screen
Hello there. Is not having lines for Monarch's White Warrick and Friedrich's oath skin a bug? Or those lines aren't introduced on EN yet?
Not on EN
and no my network is not a problem
try using a vpn and it should let you in
Edit: got a more in-character wording for Perseus's Receive line:
I'm Perseus from the Royal Navy. But "Per-see-us" is good too....... Not. Are we done here? Great. Nice to meet you.
A treasure ship appeared in unreachable location behind a boss. Not sure if it is intended.
where is the boss fleet?? 🍪
try restarting the app
SP boss skill proc has a broken image?
Valiant: launches salvo, QE and Sheffield says their skill lines but no skill indicator~ hearing QE speaks in the middle of the battle feels odd but i like it!
I cant enter to game
opening the game for too long prevents my ships from using depth charges
but restarting fixes it

@umbral quartz do you perhaps have the PR rudder on?
This thingy
Because the timer matches perfectly
Yeah
Is SEA server broke again? I have to use VPN to enter the game
Unsure if it's client side or server side. We're bringing it up to staff when they're back in office. In the meantime, try using a different network connection or a free VPN
Okay then, will do
@umbral quartz so yeah when this gear proc activates the ship will say their skill line with barely any visual cue
Is anyone got bug, where gear can't equip ?
Can you be a bit more specific?
No it's okay, last time I can't equip any gear for graff spee and also can't terminate the research project. And now it's back normal
Okay, good to hear 
our, not or
Can one of the staff add that it also applies to PR2 on https://trello.com/c/gDO9W5pP/1569-pr3-dev-level-30-siren-killer-skill-wrong
User Info: 67136774
System Info: BlueStacks 4.220.0.1109, Android 7.1.2
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
**H...
Low, Android
yes
Sandy retro skin doesn't show up when you look in your doc and has skin tag on.
thanks
She shows up under "Has Retrofit". Now whether retrofit outfits are intended to count as skins as well would be the question.
Guess they change it because I remember retro show up with skin
So, When sea server will be fixed?
Seems like it could just be a specific issue w/ Indihome as it seems to be the only internet provider having the issue. But either way if it's a provider issue or server issue, staff aren't back in office till Monday so they can't look into it till then at the earliest
lol my howe disappeard
You cheated on her and she left you. She was not harem type.
😐
Maybe it is a server thing. I was on holiday where there was problem with data availibility and my mobile switched between providers very often. I got a lot of "loading" screens. But so far encountered no bugs.
i closed the game and opened it again and its fine
not really a bug, but in this cutscene Jamaica is missing part of her guns
The game said that something has missing then it clear the cache and i need to download 1 GB
Why does this dialogue only lasts for literally 3 seconds? I'm not sure if this is normal or abnormal butnher you go anyway.
I think that's the behavior when the given skin (or at least that line for that skin) doesn't have a voice recorded for it
Are others having a missing Skill Activation icon for Prinz as SP boss? Or is this another case of needing to do file repair?
is it a reported bug that hard mode D2 map , after completion deletes all slotted ships and have to make fleets again?
Boss node for B2 didn’t spawn for me even after clearing all other nodes.
Reset the application fully, it's a desync issue
Ah thanks, it spawned now. Didn’t know if it was because of my platform or something.

Can someone check this purchased. I have bought it. But it still give me the buy button
Have you gone to see if you can add the items to the dorm?
Also, buying the set by default just gives you 1 of each item. Hitting buy I believe takes you to the interface where you could buy duplicates of some items
I have already bought all of it.
It is in add item. Thanks
Have been so long since I changed my dorm themes
Minor typo: "running of" -> "running out of"
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I’ve had the game crash several times during a sortie and consume the oil spent.
The rainbow effect on the special blueprint stays after the item is off screen
well this is just annoying
I switched out illustrious from my team for akashi and it seems to still think illustrious is there
I’ve backed out the menu and switched her back a couple times and it’s still not working
Try restarting the application. That can seemingly happen at times due to a desync
that’s really strange but it seems fine now. not the first time its happened though
this time was just more annoying
D3 aurora noctis trophys blue glow is over characters standing in front of it.
Pressing normal from the ex event map will move to the hard map, rather than the normal map
https://discordapp.com/channels/456397991847395339/474210478311211029/741079171026911333
Pretty sure this is intended, as a deception tactic kind of like for the other mob fleets. Because it gets "fixed" in clearing mode. At least for the Sirens, but it should be the same for the IB ships.
I believer so, they are in a sort of "Dark Fog" (visually) and you aren't supposed to see what you are fighting
Is anyone else having the SP boss spawn after 6 battles rather than 7?
Wait it’s supposed to be 7?
Didn't do SP today yet but the other two were 7 battles before boss, as it's supposed to be for SP.
Just did it, still 7.
Yostar where is my Perseus?
@lofty scroll as i told you, you can post this kind of stuff in either #al-general or server clubs
Glasgow makes me crash, whenever she’s built or I try to use her in dock, I crash
Not to mention she has no voice for me, I don’t know what’s going on
Recently i've got updates around 300 MB from google play store. After the updates finish, i launch the game... And then i must download 740.7 MB again? this is normal?
Whut happned? it says i need to dl 730 mb? Is this a bug? I just taken a nap then the 730 mb happened
Okay.. i tried to update it almost halfway through the my wifi had problems so i have to recon then it came back to 730mb really? Wut happened dev?
The files may have gotten corrupted on your phone somehow -- I know I didn't have a patch this morning
Have problems login,take much time or not loading
Almost got the word wrap down
Also is this newline character supposed to be there? 

Is it normal that is does not say I own the skin?
It is due to the event going on. If there's an event for a skin, it'll always just provide a link to the event
Is this normal?
Nope. Just restart the game.
OK, now is fine.
Hm...try using a different network connection and/or restarting your current network router to see if it's a simple network issue firstly
Also restart your device
You tried all those above steps?
Okay. You could also try a free VPN if you want to and see if that could possibly change anything. But aside from that, it's possibly a file error in which case would require a reinstall unfortunately
L2D works for her, it's something on your client end. Make sure you have all L2D files updated, restart your application, and then make sure you have your L2D option turned on in the secretary screen
No problem 
When i missed update where bel have 0exp from sortie 
She probably has 3m exp stored
Oh 3m is limit, i didnt notice it. Thanks 
Also note that even at 3mil stored XP, she'll contribute to PR ship grinding if that's what you're doing
You just saved my day cos i was really upset by this. I thought it wont work. Thanks for your works, thats why i love your games

Everytime i finish my commision, the other resets back to 1 hour etc
i cant finish my 8 hour commission because everytime i complete one, it just restarts back to 8 hours
(Do try to post a video to show this if possible)
i will try, i will wait for my 1 hour commission
and i will post it here, but it would be better if they check it already
You can submit your bug report to the Belfast bot, as well
the black torp aux doesn't work on my jintsuu in pvp, her (first) torps don't turn magnetic
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
can you also upload video through bugreport or only screenshots?
I believe so yes. Belfast will ask you to directly upload your proof (if any)
She does, yepp
I'm making a small video of it, will try it then
But discord is such a (forgive me for my language) cockblock when it comes to videos due to the 8 mb restriction
f*** I'm wrong 
now I made a video and look at it, the torps did turn a little bit magnetic

yeah I feel like it takes a lot longer for torps with that aux to actually start homing in
could just be that I haven’t used magnetic torpedoes enough to know
also please note this server has 100mb limit for media
you can always upload here and copy the link
or you could use one of million video hosting services that exist, like youtube or streamable
The files may have gotten corrupted on your phone somehow -- I know I didn't have a patch this morning
@honest solar I've had that both on my phone and my pc after Google Play pulling the newest app version, so it seems to be connected to the update and not just a random thing
My Perseus skin is kinda bugged
I can't get Laffey out of Exercising. Every time I try to do a commission with her it pops up with there having to be at least 1 ship in the formation. Problem is, she's not even in that formation. I removed her and replaced her with a different ship but it still keeps saying it and still has her tagged as "Exercising".
Logging out and back in again won't work. It was doing it last night. I replaced her in the lineup. When I logged in today, it still has her as Exercising alone. I tried sending a message yesterday and I got the canned response:
"Please check your both attack and defense fleets to see if your Laffy was assigned to one of them."
I'm like, "really?" That's the first thing you do. She's not assigned to my fleet in the exercising screen.
Yes the switched around "your both" was theirs. Still. I added another ship to the lineup there and even though when I go into the Exercising screen she's nowhere to be found, it still says she is. I want to have her do the 18k experience commission since it pretty much takes that much to go up one level at lv 103.
I have no idea what they mean by my attack fleet since she was with my Enterprise and it came out just fine.
Can you post a screenshot of your defense and attacking fleets for exercise?
One screenshot for each
Okay, so that's your defense fleet. Can you post one of your attack fleet? Act as if you're gonna attack someone and that'll show a different fleet which is your attack fleet
Yep. It was still there which is stupid as I took it and my flagship Enterprise out yesterday. I switched them when I attacked a player. It worked this time. I didn't realize it kept that formation even after I'd logged out.
Every other game I play it resets after you log out unless it is a specifically set fleet. Still, it shouldn't have still been there since I took it out with Enterprise in my last battle as those two are the main ships in my fleet and I wanted to see how my secondary line would handle. It looks like it worked this time.
Maybe the log out and back in did allowed me to take it out this time. I don't know. It worked this time though. That's just really weird. It shouldn't have still been in my attack lineup since I changed it out. It should have been one of my second fleet ships. 😕
Again, thanks. The keeping a fleet lineup wasn't something I'd considered. The only thing I could think of was my main formation fleet and I rechecked it. Sorry for the hassle.
No problem. Glad it got all solved 
I've completed D2 two times and didn't even recevive a single star
As in your total progress to clear the stage? Well, such things are usually due to a connection/desync issue. If you haven't already, try closing the application fully, wait 10 or so minutes, then relog into the game
You can if yo would like
Hi, anyone have a problem to connect azurlane server?
No, it seems like it's working fine for me personally and no one else is currently reporting any issues 
thanks man. Now it's work 😄
Minor bug report: if aiming a battleship salvo when hit by one of Omitter’s blinding attacks, the game will act as if the button is still pressed down, even when it isn’t. You can move the aiming sights freely, but it won’t fire on it’s own. The bug goes away when the salvo button is pressed again.
A screencap demonstrating this:
After Leander is hit by one of the blinders, I take my finger off of the aiming button, but it remains in the aiming animation.
Note that this was done on the Amagi server in EN with an iOS device. Not sure if that will be relevant, but I felt I should clarify just in case.
I cant shooting and the time is stopping daily challenge modes
This happens due to a unstable connection/desync from the game server. A restart should fix it
I just uncapped my monarch level from 105 to 110, and she is at 0 exp to 106. But I saw her getting 0 exp from PvP fights while she was at 105
PvP does not give stored exp to capped ships
they need to put that on the wiki
Well, put that in wiki suggestions then
I have some console lines on the side of my screen it's not the first time I have two screens from a few moments ago. Do you want them or it's a known bug?
@lament jasper Did it look kinda like this? https://cdn.discordapp.com/attachments/468804193646542849/716956262369067098/Screenshot_20200601-045818.png
not a bug at all 
Exactly, I was I bit scared
How to activate debug mode :)
bug with statue aurora noctis
when i click shop i can see some statue
(looks like teleport)
I reported a bug about missing gems purchase through email, payment billed but im yet to receive the 7400 gems, please help on that ASAP 🙂
If you already emailed support, just wait for their response and they'll get your items to you. No worries 
i just completed D1 completed the mission but didn't get any of the rewards as well as for the 15 victories daily re logged and still wasn't there.
In the CV tab, bogue class is huge
It behaves as expected in the All tab
Also, Perseus doesn't give tech bonuses to heavy carriers
I wasn't sure if this was intentional, since all other light carriers apply to both, except ASW
Playing through server reset makes weird things happen, which I assume is the case above.
Not sure if this is a bug but i just bought Hermione from the event shop and her square icon that pops up before the trophy screen doesn't have the "new" tag like u get when u find new ships on maps. I dont know if merrit or core data shops do this too so thats why im not sure its a display bug or intentional.
The game softlocks when reaching this dialogue in "Other Ways to Have Fun" in the "Swept Away in the Moment" event. "Classic Conclusion", inside the same event, also has this bug.
is it just me, or does Chaser not damage sub sirens/bosses while they're submerged?
@limber pendant it's been that way every event
But yes iirc it's a bug
@warm cave submerged but revealed?
Or dyou mean revealed by her skill
submerged and revealed by her skill, which is supposed to have special anti-sub torpedoes
try a restart of the app
enemy flagship has appeared after restarting app
desync's will cause that, so if that happens again just restart and you should be good
I see
I pressed "Download" and nothing happens. I tried with data plan and wi-fi.
@manic rover either a bug from a previous version, you would need to do a complete reinstall to fix that, or go to settings > audio > gallery update
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Whenever i clear b3/d3 i keep getting cutscenes/story segments. And i cleared it like 15+ times already. I dont read them and just press skip but they do seem to be different cutscenes. Is this norma or a bugl? Im sure other events didn't have this much cutscenes after the final stage.
if those are different cutscenes, how can it be not intentional?
@north flume because its a suspicious high amount?
Or it just has that many cutscenes this time around. The event has 40 total.
Is this a bug? White background? If so, can devs make this a feature









