i just finished the stage after clearing all the mobs in D2, then the game boots me out to update, when i logged back in, i didn't receive the star for clearing ALL THE MOBS.
#bug-reports
sterile lagoon
vapid lotus
most of the time my tech points are bugged and i cant develop new ships because it shows only the last lvl of faction upgrade points, e.g. it shows only 150/800 even tho i have over 1000 total
sullen needle
hollow kraken
Just a visual bug that can happen at times. A restart of the app should ideally fix it
stone idol
anyone able to clarify this? I couldn't find a 1336B class on the wiki.
hollow kraken
Yeah, it's incorrect. It should be 1936. It's been report tho 
stone idol
ah ok thanks
summer wigeon
For some odd reason I keep getting this when trying to do an event hard mode mission. Normal works fine
quick locust
Check your fleet selected for any irregularities, such as any ship being put in both fleets at the same time
summer wigeon
That seemed to work, I wonder how the same ship got into both fleets
barren epoch
Does this Counts Here?
vast stone
I guess something is wrong with the skill name in tactical class
static parcel
sheffie µ
silent belfry
Umm , i cant read this help page , i think is misplaced
hollow kraken
@static parcel Seems to be the low morale message got messed. If you don't mind, please do report it
@silent belfry Please do report that as well
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
frosty harness
steel cedar
Don’t know if bug or not, but I got this minigame from Fallen Wings which I don't think should have been a thing in this event
cold bobcat
i cant get more than 1 ship in the dorm even tho i have space for more
silver mason
Was hunting the datamines to find that number spam source that is making it so hard to debug AL and likely causing a lot of unnecessary lag
I am suspecting that one of these lines could be causing it:
https://github.com/Dimbreath/AzurLaneData/blob/956be789/en-US/mgr/storymgr.lua#L1361
https://github.com/Dimbreath/AzurLaneData/blob/956be789/en-US/controller/command/main/sendcmdcommand.lua#L15
https://github.com/Dimbreath/AzurLaneData/blob/956be789/en-US/mgr/pool/poolmgr.lua#L715
If need be, if the devs can put a label on these (as well as some other unlabeled prints - it is a good habit anyways), I can tell them what it is if they can't reproduce
silver mason
Not to mention that there are multiple inefficient string concatenation loops in that last one. Loops like that spam strings in the garbage collector, and if that is getting called over and over, that might be a problem.
silver mason
This is most likely a decompiler error, but this
for slot5, slot6 in pairs(slot0.pools_plural) do
slot1 = "" .. "\n" .. slot5
end
Is probably supposed to be this, no?
for slot5, slot6 in pairs(slot0.pools_plural) do
slot1 = slot1 .. "\n" .. slot5
end
frosty gyro
we will let devs figure it out on their own 
it is their job, and we dont have any say on how they actually work with azur lane code
silver mason
True.
frosty gyro
we appreciate the effort, but we only log bugs along with how to reproduce them and the debug mode that caters to how devs run things
we dont actually know how their coding is, so its unfortunately wasted effort attempting to try through dimbreaths datamines
silver mason
Yeah, I know my efforts are useless
but so are the debug logs so 
fiery wasp
yo it's sometimes pop out as upgradeable but it's not. I can choose to ignore this but the red thing in my lab is annoying
frosty gyro
it is a known bug, restarting should fix it temporarily
fiery wasp
ok thanks
haughty smelt
warped beacon
Idk if this is supposed to be intentional or a bug, but why the rewards for 35k+ are all purple?
Sorry if this is reported before, idk.
Anyways thank you for reading my concern.
drowsy marten
dull quartz
is this bug ?
thorn lance
raw linden
I builded a ship and i couldnt open it tha game said that, I tried to close and open again the game and when i went in thet builded ship just disappeared as my cubes and coins
daring prism
Is there anyone new in your port?
vagrant timber
Champagne chibi eyes are still acting weird when open
agile oxide
HI hello for some reason I can't access the hard mode stages in the rerun of ISSS. I have already completed all the normal stages 100% and 3 stars. For some reason I can access the Extra Stage but not the hard mode stage and it only says I have to complete previous stages first but I already completed them?
tawdry atlas
@agile oxide go back to A maps and click Hard
you are able to start hard mode maps immediately without doing normal maps btw, just fyi
agile oxide
Oh... How silly of me. Noted with Thanks.
wet jungle
@steel cedar You're not the only one who got that minigame from Fallen Wings.
hoary lagoon
is this a bug 
granite gull
Can't go in. Since at least 6 hours ago. Repaired Assets. Log in and out. Restarted app.
Can't go in stages C1 to C4 Stages Event. Picture maybe delayed,ISP problems
Tried accessing the same map(C1 to C4) with different Account. It is running normal. Then I tested my Account. It still doesn't work
hollow kraken
One or more of your ships is duplicated across the fleets. Try reforming the fleets for those maps
scenic holly
wet gulch
There seems to be a bug with Little Renown where she does 1 dmg with her main guns during her first salvo.
kinda funny
seeing her crit 1 dmg too
daring jay
if you have 0 ammo then yeah, little renown will do 1 damage on the first salvo
fringe venture
obsidian furnace
Shouldn't Ibuki be auto-locked?
honest solar
You're able to unlock them. You've apparently had her for at least a little while, so you may have accidentally hit it in the past.
obsidian furnace
Actually I just recently built her
Yesterday actually
I don't think I ever actually opened up her details
quick locust
LewdyLou, you opened that from the retrofit list, not the normal one, right?
It is always like that there, same applies to not being able to see other outfits
willow urchin
trail pagoda
I have repeatedly gotten a strange bug where the backgrounds of ships do not correspond to tehir rarity
Is this known? What's up with that?
frosty gyro
it is known, a restart should fix it unless it desyncs again
then a restart would fix it again 
buoyant hemlock
Good evening, I don't know if its a bug but the chibi art of Z46 doesn't move. I don't know if because her skin (Her first summer), when I grabe her she still intact, doesn't make any expression.
This happen of formation and the screen before starting a fight.
wraith dock
My friend can no longer activate the C stages of the event, other stages work as intended
buoyant hemlock
@wraith dock Tell your friend to go to his fleet formation tab
and redo all of his fleets
wraith dock
alright will pass it on
@buoyant hemlock you mean the main fleets right? that are not used in hard mode
buoyant hemlock
Yes
The fleet formation tab on the home screen, have him click on it and redo all of his fleets
wraith dock
alright
outer crypt
Azur Lane app crashes the second I open the app, and I can't play what should I do?
buoyant hemlock
@outer crypt What platform do you play on?
outer crypt
IOS
frosty gyro
what model
outer crypt
What do u mean what model?
buoyant hemlock
what type of iphone is it?
frosty gyro
iphone 6, 7, 8etc
outer crypt
I'm play on an IPod touch
wraith dock
@buoyant hemlock that actually worked! thanks a bunch 
outer crypt
@buoyant hemlock @frosty gyro what should I do
buoyant hemlock
Do you know what gen it is?
or better yet, can you tell me what iOS version your ipod touch is on
outer crypt
I believe 10.2.1
buoyant hemlock
Yeah that's the issue
outer crypt
So do I have to update, will that solve the problem
buoyant hemlock
Yeah, update your ipod touch to the latest iOS version available
outer crypt
I'll give a try thanks
fallen mason
just completed a h-022-ul project that gave no retrofit blueprints, is intentional?
small knot
Research projects don't give out retrofit prints... right?
marble tangle
^
small knot
In that case, then that only means the project doesn't guarantee retrofit blueprints.
strong flint
Not really sure if this is a bug
But has anyone pointed out that the defeat dialogue are always scrambled rather than just the MVP's defeat dialogue?
frosty gyro
its intended
strong flint
So that means subtitles are unreliable for they are 5/6 of the time incorrect
copper bronze
Im getting Gascogne muse to sometimes NOT fire her second shot on Auto. This also causes for other battleships not to fire as well
daring jay
@copper bronze that seems like the enemy was just too close
@prime heart try checking if you have the same ship in 2 fleets
prime heart
Ok
copper bronze
weird since Richelieu does not have an issue of firing her shells when the enemies as secondary gun range. Just Gascogne muse
daring jay
yeah, gasco muse range might actually be bugged, ill try testing it to see if i can replicate it
lapis isle
viscid stump
Cant start fight in event 1-2 with main fleet where required fleet consists of heavy cruiser and cruiser, seems will have to do 11 fights with one fleet...
half light
Dorm morale seems to get out of sync/not recover properly; I had my fleet at around 30 morale despite being in 2F (Rest), I closed the game and went back in and immediately their morale was around 120+. This doesn't appear to just be a visual bug as my fleets were not getting the bonus exp for high morale and the game was giving me the low morale warnings.
silver mason
Isuzu: What are hitboxes?
north anchor
Duke of York Race Queen skin not appearing when set as secretary, only background is showing. Also bugged at the secretary menu.
frosty gyro
can you try a file/asset repair in ingame settings?
north anchor
That fixed it. Thank you.
vestal flame
Is it normal that my Richelieu fires 2 times instead of 4?
daring jay
what ship fires 4 volleys? (unless youre using richelieu/JB/Dunkerq with the quad 380)
daring jay
no, all french BB's fire twice
but the quad 380mm shoots in pairs of 2x2
so a French BB with a quad 380 is the only way to fire 4 times
vestal flame
So this is normal?
daring jay
yes, richelieu shoots twice, but starts the battle with the gun loaded
vestal flame
Oh ok I thought she shoot 4 times
outer crypt
The ink stained steel rerun hard mode final map boss node keeps crashing on me. What do I do?
I can't complete the map
long parcel
Hey is SEA Server down or it is just me need to reinstall the game
Nah I just used VPN and the loading screen is still there so Reinstalling
dense pebble
There is no SEA server, its global. I am playing from SEA, without VPN.
elder locust
im also from SEA
glad pilot
Won't let me access d2
hollow kraken
One or more of your ships is duplicated across squads. Check the squad formation and re-do them and it should ideally fix it
glad pilot
Odd that it let me duplicate, thank for the help
hollow kraken
Yeah, not sure why it happens But no prob
steep adder
Whot?
alpine idol
Just got this error when I tried to start a commission
Nvm looks like force closing AL and reopening fixed it
nova flume
fossil tendon
Main fleet changes not actually changing: https://youtu.be/YNt9qqGO7uU
Ship in fleet is supposed to be QE, is instead mornarch
calm bridge
buoyant hemlock
hollow kraken
@fossil tendon Try restarting your application and/or clearing the game cache
@calm bridge Log into your bind option on the left hand side of the screen there (FB, Twitter, and/or Yostar)
@buoyant hemlock Restart the application
calm bridge
thank you
fossil tendon
@hollow kraken yeah, still had it after a relog/cache clear. Also happened when I switched from ios to blustacks. Seems like a sync issue on server side IMO.
@hollow kraken Seems to me that server isn't accepting the write command from client
hollow kraken
Yeah, it works fine for me and no one else is reporting this issue so it definitely seems client side. Not sure if it's from your network or device though 
lime frost
why is the english translation so far off from the original and weirdly specific about fanfic?
ISSS chapter 13
buoyant sable
unreal junco
woven heath
Za warudo
mossy depot
The game won’t let me hit confirm to go to dev 29
vital oasis
When you’re so broke on resources they hide from you
hushed geyser
hey im in the chat, hi mom.
pure nacelle
standing ss
dusk mesa
eh what do i do now
fossil condor
try restarting the application
dusk mesa
k
fossil condor
it's usually a desync and should spawn in afterwards
devout vessel
has this been reported yet? it says SSV in description but AS on the actual ship screen
fossil condor
I don't believe it's been officially reported yet, what's the gear name?
devout vessel
its the seiran, which is new the coreshop
fossil condor
It doesn't seem to be, if you could report it to belbot with !feedback that would be helpful
devout vessel
welp i was hoping for a mod to respond but ill get to it later
peak prairie
I'm currently at B-2 and the siren that chase me just got overwritten by boss fleet. That ain't supposed to happen right?
unborn rock
There's more then that as well
Kinu is another one
It's been bugging me for awhile I was kinda hoping it was a temporary thing but it's not
still oriole
what is this?????
it suddenly popped out after i kill the boss
nvm not a bug lol
buoyant sable
Oh it's the hunt the Siren mini game
limber sierra
cursive dirge
Not sure where else to post this but small spelling error on inital loading screens
daring prism
Littorio's loading screen also still says Sardegna empire empire which is quite annoying after noticing it
crude zodiac
Can someone explain this to me this happend after i cleared the event stage it was an minigame?
placid horizon
Check pins in #gameplay-help
crude zodiac
thanks~
carmine blade
Has this bug been reported before?
When you click on a cat ability icon in an event stage, the background goes all funky?
with m- m+ repeats?
vagrant timber
champagne chibi eyes still aren't fixed
vast lodge
allow to put same ship in both fleets (but don't allow to start battle with that)
hollow ember
^ I also have this bug
odd crypt
wut??? 
fixed after relog though
unborn temple
Is this count as bug?
rapid wind
https://cdn.discordapp.com/attachments/358359324244049922/735193107687145504/video0.mov
everyone turned into nagato and made the menu extremely laggy
i had to use the bar to scroll as just swiping wasn't working anymore
i just noticed the remove button showed up too when i was in my dock
this is so strange lol
rare marlin
Restart doesn't work
frank flint
Regarding the translation of Seattle's "No-Fly Zone!" and fate simulation phase 5, in game the normal version is
When an enemy aircraft is shot down within the fleet's AA range: increases own Firepower and Anti-Air by 5% (15%) for 8 seconds. If fleet has shot down 15 or more enemy aircraft during the battle: increases own Firepower by 5% (15%) and Reload by 10% (20%) for the rest of the battle.
And the fatesim version:
When an enemy aircraft is shot down within your fleet's Anti-Air Gun range: increases this ship's FP and AA by 5% (15%) for 8s; if your Airspace Control of the map is at Parity or higher: this buff's duration extends until the end of the battle, but does not stack. Additionally, when your fleet has shot down 15 or more aircraft in one battle: increases this ship's FP and RLD by 10% (20%) until the end of the battle.
I read somewhere that the fatesim lets Seattle get the buff immediately when Airspace Control is at Parity or higher, but the skill description sounds different. So I double-checked it in the Chinese wiki. The normal version in Chinese: (I can't copy the text there 
)
and the fatesim version:
In Chinese, the "does not stack" is both in the normal and fatesim version, and it's not written bold in fatesim. So it should be in the normal version and has nothing to do with fatesim change. In the fatesim version, it should be writte before the semicolon.
And in Chinese the fatesim says that "If the Airspace Control is not Denial or Incapability (so far it's the same as English), this effect is directly triggered at the beginning of the battle and stays there". Imo the English translation is simply wrong. Both the normal and the fatesim versions should be changed.
daring prism
Not sure it's a bug but the boss spawned right where the siren was so my mob fleet is there automatically
It's not a big problem to me but the extra taps are sort of a nuisance
tidal dove
Duplicate Ayanami
desert hemlock
https://trello.com/c/zAHNeN0j/898-köln-retrofit-cant-be-renamed-as-köln
This trello card was just tagged as fixed but it is not fixed.
ß doesn't work either.
@visual shore See my post above please
visual shore
desert hemlock
Us Ironblood fans would love to use äüöß. Thank you
final flare
https://trello.com/c/Iw6yckDh/1524-richelieu-skin-have-1-2-secs-of-flicker-if-returning-to-menu this bug also is also still in the game, yet it got marked as fixed (i tried sending video showcasing it on the trello site when Travis asked for it, but i wasnt able to (cause it wasnt submitted by me i guess? idk how trello works))
i could send a vid here if that help ( @ me)
median zealot
Torpedo +1 is gone at sim
buoyant hemlock
Minor visual bug
When checking info of meowfficer's skill mid sortie, the background looks like a mess compared to the others (e.g. acv status, threat lvl)
Meowficcer:
keen ledge
Minor error in choosing the sprite with current event where the daily first clear triple point bonus shows the currency from Iris of Light and Dark instead of the one from Ink Stained Steel Sakura
rough niche
Hi what i need to do cause i cannot enter stage 4 already restart game but still same
small knot
I believe it's been said the reason for that is you probably have a ship duplicated in your fleets.
cloud mesa
Is this a bug? it says my coins and oil are overflowing but they aren't close to cap. Canteen and merchant are both lvl 10
small knot
Probably a symptom of a desync.
cloud mesa
Maybe
buoyant hemlock
Nani!?
maiden cypress
Is this possible? (On both of side)
broken cove
70 pulls and still didn't get nagato, not sure if it's a bug or I am extremely unlucky. Even in previous event I didn't get richellu.
golden drift
It’s all rng. Seen plenty build her
buoyant sable
Yeah it's mostly rng there, since I was building Kawa a lot
rancid garnet
I can't login to the game for some reason. I've left it for 10 minutes and still wouldn't put me into the game. Is this a bug or is it just my phone and internet?
civic forge
I have a bug on the battle screen turns white but the UI is still there it only fix itself when i restart the game
it happened to me before
buoyant sable
Yes when it white screens it's best to restart it
dense sluice
Yeah so I was doing the maps and I was somehow able to get my sandy on both fleets
is this a known bug? or should i report to bel bot?
dense sluice
i was over reacting and thinking id get banned or something so i just switched second with mont
so i didnt actually try getting into battle
zenith fox
Uhh, guys, why can't I do this commision
It litteraly just kicks my recommended fleet
daring jay
adding a single ship manually usually fixes that bug
but sometimes i have to restart to fix it
dawn scarab
daring jay
its a dorm furniture
buoyant hemlock
Uh? Whats this?
reef mantle
has been reported already?
buoyant sable
It's saying you girl(s) are in the red for affection
pearl knot
This for me has been like this for more than 5 minutes, close to 10
I'm over lvl 100 as well
small knot
I'd assume one of your subs has a skill that allows them to do that.
jagged verge
oh you right, never knew that was a skill, I'll delete that. Thanks
cursive kraken
Glicht medal!
little grove
I retreated from D2 to change some few equipments and it is showing this when I try to enter the stage. It happened when I restarted the game and the phone.
hollow kraken
One or more of your ships is duplicated across the fleets
hollow kraken
No prob
unborn rock
Nothing big but for some reason I have 999999999 fleet tech points I'm just a tad worried about my account being banned
golden drift
known issue, restarting the game might fix it. sometimes takes a few restarts
reef mantle
It's saying you girl(s) are in the red for affection
@buoyant sable no I know that. But seems like the variables were not populated correctly
somber reef
frosty gyro
restart the game it will clear up
somber reef
ok
iron hearth
I'm getting disconnected from azur lane every 5 seconds I don't know why, this hasn't happened before. My internet is completely fine and any other applications I launch work fine it's only azur lane that's doing this.
I've switched to another internet and have restarted it but it's still disconnecting me
iron hearth
Okay everytime I beat an enemy it disconnects Before it clears it and sends me back to the title screen and I'm unable to clear b1 now because of that
reef mantle
banner not showing up even after restart. Happened right after server reset
small knot
I'd probably give it a few more minutes, then maybe restart again and see if it's still bugged. Weird things tend to happen right after server reset.
inner lantern
Yep , Same thing happening with mine
jagged cypress
In fleet tech i get sometimes the wrong amount of points shown. Resolves itself with a relaunch of the game
inner lantern
frosty gyro
no need to repost it
warped beacon
Oh sorry
frosty gyro
no worries
saying something is one thing, but when multiple people send the same image it floods pretty fast
alpine idol
My hard mode tries and free cat didn’t reset when the server did 
olive jasper
Anyone knows how to solve "Unknown Error: 1" on title screen?
Sometimes it happens and it is really annoying. (I restarted but didn't work)
main chasm
Banner bug
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
sudden wolf
Thanks for the report guys, we have notice it already
it will be fixed shortly 
frosty gyro
nvm nozo typing
main chasm
frosty gyro
@olive jasper relog into one of your binds
alpine idol
So yeah my Cattery and Hard Mode tries still think it’s yesterday and are saying 0/3 and no free cat box
zinc reef
have you tried restarting the game
golden drift
Tech support 101
olive jasper
I tried to restart the game (3 times?) but still...
Anyway, re-login via Twitter works.
Thanks!
frosty gyro
ecause it is not a restart the game fix
golden drift
The restart was aimed at @alpine idol
Because that’s the first thing you should try when stuff doesn’t reset
alpine idol
@zinc reef looks like force closing the game and reopening it again worked. First time it restarted it didn’t work
zinc reef
frosty gyro
known issue
peak idol
tawdry atlas
go back to A map and press Hard
sharp otter
Anyone reported this bug? After clearing the boss the map bugged out and when i go outside the language on the map is changed
small knot
You're playing the little minigame that sometimes pops up after beating the boss.
sharp otter
How does it work? Im confused now
cloud mesa
@sharp otter There's an explanation about the minigame in the #gameplay-help 's pins
sharp otter
Thank you!
crisp sand
behold, for I have discovered the Secret of Cloning
it won't let me start the map like this so working as intended™
frosty gyro
its a known bug
jade ether
Excuse me, just want to clarify things
When i was doing exercise PvP, enemies Main Fleet is wiped out and only enemies Vanguard left, i was able to push the BB gun button on the bottom right, is this a bug or in game feature?
I thought pvp supposed to be full auto?
honest solar
It should be full auto, yes
silver mason
Are you supposed to be able to trigger locked lines in a PR ship?
Because special touch seems to ignore that
hollow kraken
You can trigger them, yes. You just can't playback them in archives until you reach the specific dev level for that line
knotty zenith
jade ether
It should be full auto, yes
@honest solar
So what should i do with this bug/glitch? Just leave the BB button untouched until its fixed? I don't wanna get banned because of in-game glitch though 😂
honest solar
You won't get banned for it. I would ask that you submit the bug to the Belfast bot, especially if you encounter it again and can get a recording
jade ether
Alright thanks for the confirmation 
dim geyser
Since today's hotfix, I see some pixels of the secretary's chibi image popping up through the background to the lower right of it. So far tested on two devices (both Android) and multiple ships, I have not found anyone else able to confirm this issue though
upper goblet
I had this bug twice where my I-13 just randomly got a massive amount of exp.
small knot
It's a visual bug.
upper goblet
No, it really got that amount of exp
Twice it happend
I don't know how or why, but it happened in the event stages
frosty gyro
restart the app
royal quest
AH TY
wraith mural
I encountered a bug, but it could be fixed by restarting the app. Question is, should I report the bug?
round nest
Found a bug w Sandy s stage and the muse event trophy
They dont like eachother :)))
Huh
humble totem
My units and the enemy units were unable to attack, the time also didn't go down. They were able to move however. This happened during the escort cargo (air) lvl 70 daily challenge. It got fixed by restarting.
steel cedar
I had this bug twice where my I-13 just randomly got a massive amount of exp.
@upper goblet you didn’t get the level up indicator. Should have been visual
I got it once, but that wasn’t real exp anyway
wise finch
Exiting and re-entering the ship selection screen keeps showing different rarity backgrounds. Restarting the game fixed it, and it's just a visual bug, but I figured I'd drop it here anyway. I also encountered the fleet tech problem that was mentioned earlier in the thread several times in the past few days
fervent whale
Man this bug is really annoying, it effects my gameplay whenever I get a new ship or limit break or maxing a ship to 120.. i always try to restart to get this fixed, which is so annoying... how can I get rid of this ?
fiery tapir
boss never spawned
honest solar
@fiery tapir try restarting your game
quick plover
Is this a known bug? Is Iron Blood not able to be upgraded to lv 5?
quick plover
Oh. Thats sad. But thanks for the quick answer. 🙂
silver mason
So...is the Low HP line supposed to play when you are at 2/3 (or 3/4, idk) health?
wispy jungle
i found small graphical error:
dunno if it's a bug or intended 
the top part also btw, the "current ACV" slightly blocked
pure lion
I found a rather unique bug in the War Archives C3:
whenever i try to sortie with Yuubari in my first fleet i get the Message: "Failed to activate stage"
and as soon as i replace Yuubari it works fine
pure lion
Typical IT Question: Have you tried turning it off and on again? That helped me, when i got stuck there
steep adder
Third time was not the charm
steel cedar
whenever i try to sortie with Yuubari in my first fleet i get the Message: "Failed to activate stage"
and as soon as i replace Yuubari it works fine
@pure lion you have two copies of the same ship
pure lion
Well... i'm obviously dumb... thanks
Nothing to see here!
narrow saddle
versed urchin
fleet tech broke. got KMS 1088 of 1800 at lvl 4 all other factions somehow got points added and are ready to upgrade but trying to do so gives system error:40:illegal restriction. had KMS over 1800.
honest solar
KMS fleet tech maxes at level 4 for the time being
lament crater
Could it b e that the Affinity of Friedrich der Grosse is bugged? I've been stuck on 91/100 for multiple days (probably over a week) now, even though she's my secretary, she's in the dorm and I use her in my fleets a lot
small knot
They don't gain any extra affinity after they hit 90 from being secretary, so the rest is gained from sortieing. Just need to keep sortieing with her and you'll get there eventually.
lament crater
That's what I thought too, but as I said, I use her a lot
main beacon
I can't do any of these four, I get that message.
hollow kraken
One or more of your ships is duplicated across your fleets. Please do double check them
dull crow
silver mason
Is there any specific reason why nearly every single bug on the Trello was moved to fixed/not a bug?
Is it just a "test and see if it works, then move it back if it doesn't" thing?
hollow kraken
Unfortunately we don't know the reasoning 
austere ingot
THIS DORM ZOOM BUG IS DRIVING ME CRAZY CANT SEE ANYTHING 
silver mason
Caps lock 
silver mason
Because a lot of those "fixed" bugs definitely aren't fixed.
I clean installed 5.0.18 (I was on the previous version with months of clutter) and can at least confirm the Unicode chat crash is still a thing.
Although I am going to open a new report to broaden it a bit.
nova bobcat
For some reason Bulin I got from weekly quest turn into Hermes
reef hound
the usual low morale pop up doesn’t show up
just shows this
celest storm
mild rain
Is the air pump suppose to disappear
fluid lark
Shouldn't it be ū?
silver mason
Yes
烈風 = れっぷう = Reppuu = Reppū
Or do Reppuu
As I think the gear names use ascii Romaji instead of hepburn
Reported
silver mason
Warspite has a one frame Manjuu hat when switching formation pages...
the bug is that it disappears after one frame
weak helm
The help graphics for the Grand Capture minigame thing are cut off
wise finch
Core Data shop and Prototype Core shop buttons disappeared (restarting fixed it)
gentle zinc
uh... i think Seattle broke Clevedad's Wave
dense frost
has anyone reported that cheshires buff is bugged?
it seems to give 5% fp and 10% AA per stack
lavish plume
final kindle
from #tech-support
one of your ships are duplicated across fleets
check some stages to see if there is a duplicated ship
@lavish plume
thin flicker
Hmm, Kinu's friendly line doesn't match with what she's saying. Checked on wiki and it really is, she didn't even mention Yuubari here, but translation does. Is this known mistranslation?
reef mantle
I am level 99 D:
upbeat pasture
hollow kraken
One or more of your ships is duplicated across your fleets. Double check your formations and it should fix it
@reef mantle Please do contact customer support as they'll need to manually fix it for your account
/techsupport
buoyant hemlock
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
reef mantle
Thanks!
lapis isle
i can't see these in storage and can't scrap them
this bug has been here since the russian event and many ppl reported it
reef mantle
It is because it's a unique gear and to scrap it you have to go manually on it, click on it and click disassemble. It will ask for confirmation by typing the name of the gun
cloud mesa
Does she have 3m exp accumulated?
steel cedar
Open her page
cloud mesa
Yes
steel cedar
Yeah. Still counts for PR if that matters
slim coyote
I am trying to send a ship on commission but on the deploy screen her status says "exercising" but she's not in my exercise fleet or any of my normal fleets?
small knot
Possibly a visual bug if you were scrolling too fast.
small knot
Try restarting your game then.
golden drift
Is she in your pvp offense fleet? That’s typically what exercising means
slim coyote
I can see my defense fleet but where do I find offense fleet
small knot
Go to the map and hit exercise on the bottom.
slim coyote
Ah found it that's where she was. Ty guys.
west hamlet
Had this bug where Im shown to have received godly amounts of xp, though not really, just received the regular amount
slow bramble
frosty gyro
its a known bug
round nest
Wrong skin being displayed in the academy
tawdry atlas
what skin is shown in the academy is random
your ships can show up in their base, retro or any of the skins you have of them
calm lava
meager jungle
Cat memories is missing
I checked after got re-run memories in war achieved even I already watched it.
buoyant hemlock
It keeps telling me at least 1 ship must be deployed within the main fleet when I try to put Nagato on commision even though I already replaced her with another ship in the main fleet
full onyx
since the dorm overhaul it seems like i cant click bubbles behind ships anymore
it used to be easier but now even if the bubble is a bit obscured i cant click it without moving the ship out of the way
golden drift
@buoyant hemlock she’s in your pvp offense fleet. Need to swap her out there too
buoyant hemlock
@golden drift thanks mate much appreciated
subtle pebble
anyone noticed how odins hairloc shadow dont move with her hair?
frosty gyro
did you clear B1
ruby geyser
frosty gyro
can you explain the issue rather than resending the screenshot 
"bug" is not very helpful when I dont understand what is the bug
quasi oxide
So you’re able to access B1 without having done any A stage?
daring jay
he doesnt have the "clear D1" but has "clear D2" mission
even though he didnt finish D1
analog moat
reef mantle
@meager jungle Please do contact customer support as they'll need to manually fix it for your account
/techsupport
buoyant hemlock
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
west kindle
they just fixed it, thanks for the pointer @reef mantle 
royal scarab
What happened? I just went to the Astoria archive.
frosty gyro
its a known issue, restarting it should fix it
royal scarab
Thanks, it helped. First encountered in 8 months
proven pine
My event board gone
meager jungle
Just saw, ill contact support for this
thin flicker
Hmm, Kinu's friendly line doesn't match with what she's saying. Checked on wiki and it really is, she didn't even mention Yuubari here, but translation does. Is this known mistranslation?
thin flicker
Is there a localisation thread at all?
small knot
You report errors through the Belfast bot.
Though that particular one I believe has been reported.
thin flicker
Ok, tnx. Will try to check in reported bugs
honest solar
Was kinu the one where source line changed after they provided info to the translators?
thin flicker
Source line you mean voice? Because she still talks about Nagara and other sisters, not about Yuubari upgrades as text says.
honest solar
There was a situation where a ships lines were distributed so localization could happen, and then the line was changed without giving the line again such that the TL no longer lines up
Just can't recall if that was Kinu or not
thin flicker
Oh, dunno about that. But as i recall Kinu's friendly line was like this from the start.
jade minnow
My personal collection rate in the ladder is displayed as 100.4%.but displays as 99.6% in the actual ranking.
patent jetty
Is it right that en has graf spee on exp up? Thought jp/cn had hipper
north flume
that's correct
patent jetty
velvet sedge
happened after i used xp materials to finish her
north flume
restart your game
north flume
this is connection issue
try using different network or use VPN
buoyant hemlock
Blackscreen pls help
hollow kraken
Try restarting your game and device. If that doesn't work, try a different network connection
calm bone
im not sure if it is a bug or if i just misunderstood something but shouldn't vampire earn more exp than amazon?
tawdry atlas
did you put them in dorm and make sure they have sparkly green faces?
calm bone
how does the dorm have anything to do with the bonus exp from event?
cosmic cloud
How can this heppen,I have only one Leipzig?
cosmic violet
Are there problems with the new SWaS-war archive? It consumes 1 data key, open timer is running, i can edit fleets... but when i start it says "Failed to activate stage.Please try again."
jaunty turret
you have to open the new rookie missions before it starts counting any of your progress for daily/hardmodes/builds/etc.
grim crescent
Please mt again is don't like before
Please i want daily login with data not via wii fii
tawdry atlas
@calm bone you do know that sparkling face morale = 20% exp, right? putting ships in dorm maintains the morale (not talking bout the additional 20% exp from boost)
calm bone
@tawdry atlas none of them has the morale boost right now so belfast should get +20% for event boost amazon should get 18% from her skill and vampire should get 20% from event and 18% from amazon and they all get 20% for S rank
lament coral
Why did I got jenkins but the map shows I havent got her yet? 
calm bone
@tawdry atlas i did the math again after belfast had more exp than amazon after a battle and it really seems like amazon had more morale then the others i guess my timing was just so shit while engaging the enemy that amazon got her dorm tick and the other two didn't yet
tawdry atlas
i guess that's mystery solved
calm bone
yes now it all adds up
west kindle
maybe you got her in hard/normal and you are looking in the other mode @lament coral ?
lament coral
@west kindle oh let me check 
austere vigil
hmm weird did the daily challenges built a few ships and completed some commissions and yet havnt been counted for this part 2 of this pr1 thing lol the ring and complete x world map was eh o well i guess will see if its still messed up tomorrow
lament coral
@west kindle oh my you're right... Never thought they got separate drop details
west kindle
yeh, and even sub stages even with the same drops as their X-4 map versions have different drop details XDDD
cosmic violet
@austere vigil yeah, it only starts counting after you open the rookie-window once. Wasted my dailies etc. today, too 😉
austere vigil
ah same thing with this summer event thing with that common ship smh and ty
scenic holly
ibuki is a bulin
honest solar
Restart your game
daring rock
did this always happen
when viewing cat skills, background got added with those blue rectangles and m+
vital prairie
Is this some sort of bug? I did 3 non-event hard mode but it only counted for one.
cosmic violet
yes, it only started counting after you opened this window once
vital prairie
yes, it only started counting after you opened this window once
@cosmic violet Will they fix this? I think this also happened the first time the data chip missions released.
cosmic violet
Who knows? Dunno if it is only today for the restart or for every day... for tommorow, i will open this window once before i do anything else, just to be sure.
quaint zinc
Not sure if its a bug or not? But Champagne's chibi eye color has gone back to blue rather than red.
golden drift
it's almost like they post the patch notes so you can see when stuff changes before you comment on it
quaint zinc
Sure the notes said her chibi was being slightly adjusted. Its just confusing that they started off blue, then they updated it to red to match her splash art. Then went back to blue again.
quaint zinc
Ok I think I figured out why now then
I was going off the Enhancing Complete line which shows red eyes
then the Flagship line shows bigger blue eyes
which I assume was the reason they changed it back to blue
stray locust
It's been months but this red! on cat lodge still hasn't been fixed
I don't have any catboxes to be opened
Have no one encountered this bug for the last 3 months?
stray locust
Any reason why this bug still haven't been fixed all this time?
hollow kraken
Unfortunately no one here would be able to fully answer that, sorry to say
steep adder
Has it been reported that we can’t click on ships riding the hot air balloon thing from skybound
stray locust
Can anyone here remind the responsible team to fix the issue?
hollow kraken
@steep adder Not yet. Can you perhaps get a recording of it?
@stray locust Sure, we can try to bring it up to them 
stray locust
Please do so, i have no idea how bug fixing works in this game but ignoring actual bug for almost a year after it's reported leave so much to imagination, one of which is the capability of people working on this game
hollow kraken
No problem 
If you don't mind, please do report it to Belfast Bot though 
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
steep adder
Will do
past quail
Someone in another server I'm in seems to not be gaining bonus XP properly on Vampire
We've made sure that things like Morale XP bonus aren't the apparent issue
deft compass
Low mood text is undefined:
small knot
@past quail Top image: Amazon adds further XP gain thanks to her skill.
past quail
I know
Vampire should gain more still
Because she has event XP and Amazon doesn't
And that doesn't explain what's happening in the second picture, Vamp and Bel should be the same
small knot
I see. Well, if morale boost shenanigans has already been ruled out, then I've got nothing.
past quail
I think someone forgot to plug in a number for Amazon in the back-end. I've sent a report to Bel-bot
narrow saddle
frosty gyro
it seems you need to reinstall or update the app in google play/app store
cyan summit
rose sluice
I don't know if this is for everyone but scrolling in general makes items completely disappear. For example, if I go to the depot and scroll through it, after a few seconds the items just completely disappear and I have to go back and into the depot again to see items. This isn't just in the depot though. It happens whenever I have to scroll at all.
placid horizon
Scrolling to fast causes ui issues
severe quest
unreal summit
I can’t access Azur Lane, it keeps loading then saying there’s an error IOS
silver mason
@unreal summit are you on the latest iOS version?
dapper horizon
hollow kraken
That's something from Google. Perhaps taxes, or currency conversion, or something similar. Not a bug with AL though
proven pine
Emote gone
buoyant sable
It's supposed to be a German accent for that I take it
buoyant hemlock
The Guild screen overlaps the Main screen -IOS
cobalt linden
Im going into battle with FDG in my main and the screen ends with Jean Bart instead of FDG
buoyant hemlock
Her back hair missing is considered a bug?
I mean, her cg art is showing her back hair but here is missing.
buoyant sable
That looks like her veil there
buoyant hemlock
Yeah and that's the problem, the veil doesn't have to be showed like that.
That part of the veil is behind her hair (sorry if it's just a little thing)
full onyx
the craven event isn't updating until you check the event tasks first
so to be clear, if you do the tasks before looking at them in the event banners, it doesn't register
it happened yesterday too with the sorties challenge
honest solar
Might be a side effect of it being an older event, because I'm pretty sure newer ones are better about this
rich pike
Graf spee isn’t getting the bonus exp.
north flume
high morale boosts exp by 20%
jamaica and Vampire probably have it, while spee doesn't
narrow zinc
it says i can upgrade but it wont let me and it shows this error message
rich pike
Ah ok thnx
honest solar
Try restarting your game
full onyx
https://trello.com/c/knT6MXen/971-purple-bp-not-showing?menu=filter&filter=edited: 9
https://trello.com/c/HIvcHyjC/928-text-order-in-medal-screen-is-wrong?menu=filter&filter=edited: 9
https://trello.com/c/j1c5fIw3/978-boost-in-submarine-daily-mission?menu=filter&filter=edited: 9
https://trello.com/c/M8Q7z3n3/975-u-101-skill-buffs-wrong-stat?menu=filter&filter=edited: 9
https://trello.com/c/Tg9PpZs9/1338-glasgow-missing-some-voice-lines?menu=filter&filter=edited: 9
all of these bugs have been moved to "fixed" on july22 by @visual shore and none of them are actually fixed
there's probably others that i wasn't able to immediately test that are also not fixed from the same date
all of the bugs were moved and marked fixed within 5 minutes
this raises some serious questions about the way bugs are looked at
https://cdn.discordapp.com/attachments/607138324079181834/738849236418035732/video0.mov
https://cdn.discordapp.com/attachments/607138324079181834/738847415053844580/unknown.png
evidence of a few of the bugs in no particular order
buoyant hemlock
No bosses or anymore hostiles
clear shoal
chat...saying...18,474 days...?
hollow kraken
That's just the default time it'll show if the game desyncs and doesn't pull the correct date
silver mason
Unix epoch 
@full onyx Indeed, I don't know what the hell is going on with that and I don't like it.
The chat freeze bug is not fixed, and plenty more.
Denying the existence of a bug isn't gonna fix it,
frosty gyro
we've heard you guys loud and clear
we arent the ones supposed to move it, all we can do is alert staff its still an issue
north flume
@full onyx I alredy told you that "fixed" might mean "fixed on devs end and waiting for implementation" and to let me know if it's still broken by the next update, so we can clarify this with staff
Appreciate you going above and beyond in collecting those tho, I'll save it for when the discussion arises
@full onyx you need to understand that staff here aren't devs. they have immediate contact with devs, but aren't devs themselves.
I assume if non-fixed bug is marked as "fixed", it's dev team going "oh we fixed it on our end", "oh we know about it, already in plans to fix it" even if bug is still present in game itself, for dev purposes it counts as "fixed"
"it is acknowledged by dev team with intent to fix it, no need to still keep it for confusion since no point in notifying them about it again"
full onyx
@north flume i know you're not devs, which is why i wasn't expecting an immediate answer, but the reason this is particularly noteworthy is that over 500 bugs were marked fixed in just a few minutes, for context that's more than the entire rest of the year.
for that reason i think that in the interest of transparency it'd be worthwhile actually asking the devs what's going on, because it either means there's a colossal overhaul or bug patch or something on the horizon or there's something severely wrong with how they interact with the trello
trello also has an "in progress" setting for issues, which is typically how devs use the platform rather than marking things complete when they are not but that's neither here nor there
the main thing i wanted to get across is this is really weird and possibly harmful to the whole reporting process so i'd like you to at least ask the devs what's the deal
north flume
so many were moved immediately because a lot of them were fixed long time ago, but never updated on trello, since process and people responsible for trello upkeep changed several times over the course of it
recent mass moving was a clean up
it's possible some non-fixed bugs got swept in by accident, but I still gonna assume they waiting for implementation and bring it up with staff if they aren't fixed in-game soon
daring glacier
simple oak
I just noticed but 30min face projects for PR3 are named "MI" instead of "UL", is that intended ? Because not only is it inconsistent, it also makes them not identifiable without actually checking them and people ( that are too low on gold to go for 8hr ones ) can easily miss them because of this
north flume
@simple oak It doesn't look intentional, can you please report it to Belbot?
simple oak
Sure thing 
hollow kraken
Usually happens from scrolling too fast or could just be an extension of the archives bug. A restart of the application should ideally fix it tho
buoyant hemlock
steel cedar
@shy raptor Are you using U-522 by chance?
shy raptor
oh ok nvm, you're right
steel cedar
So it was her then :D
white stone
Sometimes, these message boxes don't close/disappear completely, and they hang around until I exit the game and restart it.
I got this one while enhancing Azuma with ship blueprints.
It will sometime shift a bit if I do other enhancements, like I just did with Intrepid, but will just shift back to where it was.
visual dirge
the tasks of the "back to school" event don't register if you didn't open that screen previously
final fossil
Selected "archive" off of Jean Bart, i dont even have Dace so dunno what happened
There are a few. Le Mars becomes Naka, Z1 becomes Mullany, i can keep going through my dock if that would help the devs
small knot
It's a known bug.
final fossil
Ah, thanks. Reloaded the game and that fixed it too for now
silver mason
Think someone else had this right?
glass mauve
golden drift
floral basalt
I'm getting this glitch where it does not let me access this screen it just takes me straight to battle. I've already tried exiting and logging back into the game but it still occurs.
lilac zenith
Bug?
floral basalt
Oh I didn’t see that my bad
grim quest
Bruh where is the flagship?
fair needle
generally desync iirc, just restart azur lane
islands overlap layovers when on a popup screen
steel cedar
I don't know what ship has low mood
@ArchMage001.com#8506 more than one. Go to your dock or formation interface and look for the red faces.
stuck badge
the pic for task show tactical training but after doing it, it not tick because that task for tactical class not daily tactical training. wrong info get😔 misleading
analog plaza
i've got a bug where the background of ship girls isn't appearing after a battle, and in the dockyard a few ships also have incorrect backgrounds with Enty being purple, London kai being blue and a few others
hollow kraken
Backgrounds after a battle are now located in a setting option. As for the portrait backgrounds, it's a known bug. A restart should ideally fix that
hallow wyvern
odd nebula
@fallen wyvern Dock space is full
fallen wyvern
kk
frosty gyro
have you tried restarting the app yet?
rough spruce
Yeah It's not the first day I havent made progress with it
north flume
missions become active only after you open the event page
you probably finished your exercises before activating missions
rough spruce
This is the second stage. They were active
storm axle
@rough spruce You need to open the event page every single day for any to register
proud nymph
https://puu.sh/GdMy7/fea6f561c2.png are all these m's supposed to be there
seems a bit off
zinc reef
Twin 203mm Submarine Gun says it can be equipped by CA and CB but it is only supposed to be equippable by Surcouf
wide knoll
@rocky willow hi I think I've been having probpem for a few patch now. i can't upgrade my faction technology (as seen below). I'm in Avrora server btw.
copper bronze
I'm beginning to think that the "back to school" event does not tick unless you view it before doing the required mission
oak ether
Im getting the same thing as Yama it keeps saying illegal restriction
when trying to upgrade the tech
unborn rock
I tried everything that I could think of apart from deleting the game and installing it again
olive rose
Hello there
I want to report some bugs about maintance issues
I got it 2 times already
north flume
that looks like connection issue on your end
pale crest
Has this bug already been reported ?
Champagne avatar doesn't appear and its just a white background
hollow kraken
Most likely either a loading issue w/ your game or corrupted files. Try restarting to see if it fixes it. If it doesn't, try a file repair from the settings menu in game
pale crest
oh okay
lost blade
hollow kraken
It's not a bug. If you get a ship from mission reward (such as Bulins) they will still be added to your dock regardless of your current space
dusk dock
Just a funny glitch that happened yesterday, got fixed after a restart.
I scrolled down fast then went back up and this happened.
zinc reef
Cheshires Dev. 20 and 30 both says she learns Siren Killer II. Dev 30 should be Siren Killer III
Edit: Seems all PR3 ships have the same issue
silver mason
Flying Spee of the Future: Today
Either she is flying, or more likely, animation glitch.
Seems to also affect her sleeping and sitting animations
Oh...restart fixed it oddly
frosty gyro
did you try restarting the game possibly
young bridge
weary gale
you can "double stack" ship ?
hollow kraken
It's a known bug going on right now for event stages for some reason. You'll get an error if you try to enter the stage though
fading glacier
I cant get into the game. It keep loading
main jay
I've been stuck on checking for updates for the past hour, is anyone else having this issue? My Internet connection is eorking snd I've restarted my phone.
lean hatch
cursive scarab
daring jay
yeah archives have been bugging out a lot the past few months
umbral patio
Umm.. this bug is so annoyed. Already try re-login and restart game,but it's doesn't work,this time. (Normally it's work.)
stray locust
Still hasn't been fixed, few more days for one year anniversary
Did anyone mention about this bug again to anyone responsible after it was reported for the first time?
chilly token
lame.. i still can't log in
main jay
@chilly token I filed a bug report and was told to use a vpn or different network (4g to> wifi). I reinstall and am currently using a vpn and it is at least updating now
chilly token
@main jay aight, i just got in to the game thanks for responding👍
limpid elk
why this happen ?
pulsar axle
I've been getting that issue for some time now, and surprised it hasn't been fixed with all the updates we've had.
frank flint
Does the Vampire exp rate+ bug https://discordapp.com/channels/456397991847395339/474210478311211029/738585063309967400 only happen to some players or is it already fixed? I just checked, my Vampire gets the bonus exp just fine.
north flume
I'm 95% certain they just had morale bonus on other ships
card itself was moved to not a bug btw
kind gazelle
is there an issue on "sortie and clear 2 non event hard mode stages" on back to school event? i cant seem to do it
north flume
elaborate please
kind gazelle
i cleared 12-4 multiple times and my counter doesnt go up or cleared
north flume
while 12-4 is somewhat difficult - it's not hard mode
kind gazelle
ohh maybe i forgot to trigger the mission before i did my hardmodes
patent orbit
is it just me or Kongou looks really low res ?
daring prism
Yeah she looks kinda blurry
buoyant hemlock
is opening research and it not opening on the research u have running a bug
like central, cos i swear it used to always open it to it
supple tangle
I am trying to stick some ships in the commissions but it says that they are currently in a fleet but I have taken/swapped them out of the fleet
golden drift
are they in hard mode or pvp offense fleet
somber cairn
honest solar
Need to double check to make sure you have a stable internet connection. I recommend checking in at #tech-support to see if folks in that channel can assist you.
tribal lance
Why when you complete a PR ship after you just switch, you still need to w8 24h, now im idle for 23h...... what a waste 
honest solar
It's been suggested to the devs to reset the timer if you complete a ship (that way you could, say, hop over to pay off gold, and then start work on a new one), but they have not yet decided to implement such a change.
radiant notch
the new update that released Aug 4 is bugged is affected android users as well
frosty gyro
yep its been noted
I have changed the message in #known-bugs and notified staff it affects both ios and android
icy mist
I was able to get on my account on a different device so I reinstalled the app on my phone and the problem has resolved for me. This is all on android
lusty karma
Cant play pvp after update on play market. Always stuck at 98%.
small knot
Probably has something to do with what was mentioned in #known-bugs.
frosty garden
Uh, is the log-in screen supposed to be from the concluded Nagato event?
I ask as I opened the app today and saw this (and also some of the ships have missing portraits)
hollow kraken
Try a file repair from the settings menu in game or the title screen there (the cogwheel at the top right)
hollow kraken
Yepp
frosty garden
Pardon me @hollow kraken, I don't think it worked
I clicked the download option for the fix and opened it up again, still the same screen
hollow kraken
Did it run through the check and everything?
frosty garden
And some of the models are missing still
Yeah, it said download, it finished downloading and said to restart, so I did so
Granted, that was only clicking the cogwheel
The one on the title screen, you mentioned another option?
hollow kraken
Nah, it's the same process. Hm...
Let me inform staff and see what they can tell us
frosty garden
Besides the title screen, here's what I mean about the missing models
The Laffey is just here for comparison, some just aren't present for some reason (e.g. the secretary spot was just blank)
lusty karma
So what about pvp? Will file repair fix it?
frosty garden
Sure @hollow kraken, would you prefer I PM you the screenshot or the UID in text form?
hollow kraken
You can just send it in DMs if you'd like
glossy shadow
If use repair assets nothing changes
quiet lily
i have same problem like @frosty garden after updating the game from playstore
hollow kraken
Is it missing ship portraits or just the Nagato login?
glossy shadow
Mee too
quiet lily
both
glossy shadow
Both
hollow kraken
Okay. Can you provide your UIDs as well?
You can send them via DM or send them here. Whichever you prefer
quiet lily
69648121
lusty karma
@hollow kraken no, repair didnt fix pvp. Still stuck at 98%
frosty gyro
im pretty sure that is a file error issue, multiple users have been stuck there before
it was either a connection issue or missing files issue
buoyant sable
Say has anyone been having an issue where when a sub attacks a ship on the map it causes a soft lock?
hollow kraken
@glossy shadow Yeah, you can send it to DMs
weak totem
@quiet lily @frosty garden i had the exact same problem after the play store update this morning - PvP stuck at 98%, shipgirl arts missing. repair assets did nothing. only a complete reinstall fixed the problem now.
which is weird, because i assume a reinstall includes the latest update...
from a developers point of view, i can only assume that it has to be some kind of conflict between pre-existing and new assets/files
frosty garden
So a question @weak totem, wouldn't uninstalling delete the game files?
buoyant sable
Make sure you have the game backed up with either FB Twitter or Yohstar
weak totem
it does indeed, which means that my hypothesis regarding the conflict is likely
oh yes, forgot about that, thanks @buoyant sable - absolutely do this if you dont want to cry a lot
buoyant sable
Some reason the asset repair doesn't do anything, and when fighting a boss fleet it gets stuck at 98.8% or so
inner lantern
Who's that Pokemon!
sudden wolf
@buoyant sable it is for ios or andriod?
buoyant sable
Android, and yes I installed the update
inner lantern
Happened this after i downloaded that update
inner lantern
Restarted the game it's still the same
buoyant sable
Yes, and the subs attacking on the map soft lock it too
buoyant sable
12-2
buoyant sable
I keep getting this when I try to repair my asset files, but it doesn't even install at all
buoyant sable
So apparently they are going to put out a hotfix for that update they did
dawn beacon
And my Ardent is got bugged too in secretary & ship list
*the image is didn't appear
dawn beacon
Trying fixed it...
But yeah didn't event download it or installing it
zinc reef
Hotfix is coming soon
dawn beacon
Thanks
buoyant sable
Yes mentioned in #game-news
proud nymph
Idk if the hotfix will contain this, but shangrila base and Utopias collector skin are broke
I'll wait until hotfix to report if needed tho
frosty gyro
how are they broken?
buoyant sable
It might of been one of the things that was affected, but yes wait until after that hotfix
frosty gyro
did you install the update?
proud nymph
Yes
frosty gyro
it should be fixed with the hotfix
proud nymph
So I'm waiting to see if hotfix changes that
frosty garden
Just to check, do we need to do anything specific for this hotfix?
proud nymph
Download it
frosty gyro
just a stable internet connection
frosty gyro
wait for hotfix
uncut haven
alright
late oxide
hollow vale
deft thunder
I can't enter the pvp battle
when loading bar reached 98%, it stucked for a long time
I've relog 3 times, and the result is still the same
silent belfry
Z1 , after playstore mandatory update
frosty gyro
known issue
silent belfry
i do try repair assets , but the game wont download the 300mbs file and straight ask me to restart and nothing change or fixed 
buoyant sable
Wait for the hotfix for now
silent belfry
okay , then
late verge
Repair assets breaking is known
rustic stratus
Ah thankfully I saw this before trying to reinstall the whole thing lmao. Guess I'll wait for the hotfix 😅
wet jungle
buoyant sable
Wait for the hotfix folks
hallow island
hello , i updated via play store and read above about hotfix , i restarted it but hotfix didnt appear...
zinc reef
hotfix is not live yet
buoyant sable
The hotfix isn't up yet
hallow island
okay , thanks kawa.. have a good day / night ...
pallid copper
buoyant sable
Wait for the hotfix
pallid copper
buoyant sable
@pallid copper 
lofty night
yup, some combats are broken, stuck at 98.**%, nothing to do but wait, i can do my daily fights, cant do pvp
buoyant sable
Yes so we have to wait for the hotfix to do something about that
pallid copper
@buoyant sable 
buoyant sable
@pallid copper 
pallid copper
rare oyster
I cant move around the map
prime bane
Thought I was the only one with the missing images on ships profile... Hope they'll fix it soon enough 
buoyant sable
@rare oyster did you have your sub unit attack one of the enemy ships on the field at all? If so that causes a soft lock of sorts so you're going to have to wait for the hotfix
rare oyster
yes it is, okay i wait
buoyant sable
It looks like the hotfix is now up folks
zinc reef
@buoyant sable can you confirm if it fixed the issues you were having
sweet ravine
It's also happening on Hard mode
buoyant sable
Yes it did, the subs don't soft lock the game for me
sweet ravine
Got both the playstore update and the recent game update, loading screen still gets stuck in certain areas (just to confirm this)
buoyant sable
Well I checked with normal map fights, boss fights, and PvP and they work fine after the hotfix, and the subs don't soft lock the game too
buoyant sable
Did you do the store update, then the hotfix?
sweet ravine
the hotfix first, got stuck just with that so i went for store update after, same issue
already gave Nozokana my UID
and the same info
it happens on 8-2 Hard Clearing mode going directly for the boss
i'll check what happens on normal mob
still occurs with clearing mode off on normal mobs
oh, it fixed when i cleared my current fleet selections
and it's back lol
might have something to do with the ship selection
i went back to my kms setup and the bug is back
buoyant sable
If anything the repair assets might work now
sweet ravine
i'll do that
buoyant sable
And check the L2D also
lyric hemlock
Where is my L2D Richelieu??
Usually there is an on / off button below, but where is that button
lyric hemlock
sweet ravine
L2D appears but the base and other skin don't
buoyant sable
@lyric hemlock did you restart the app, and did you download the hotfix after the store update?
lyric hemlock
@lyric hemlock did you restart the app, and did you download the hotfix after the store update?
@buoyant sable i'm download the hotfix in game, just a few minutes ago
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
buoyant sable
I'm guessing doing a L2D repair isn't going to cut it?@frosty gyro
buoyant sable
buoyant sable
Yeah I checked that Richelieu and it has it, and I checked one of Honolulu's and it's there for me
buoyant sable
I mean it doesn't hurt to try that
frosty gyro
yes..
copper bronze
i think sub attacks are also glitched no animation happens