It's the same error on all of them
#bug-reports
unreal igloo
thin arch
it's a known bug
royal vigil
yup
buoyant hemlock
unreal igloo
Ahaha yeah sure
Now servers are in manteinance too but, when those are uo I will send it
frosty gyro
yes
also get a log mode of your ship archives and let us know your UID 
but make sure you get the error before taking a screenshot
unreal igloo
Sure! Thanks for the help
grand oxide
@north flume done
tulip holly
I notice something odd with the Akagi questline in the scene when Enterprise enters the room the apparence of Akagi change to her Paradise Amaryllis skin but only for one sentence i don't know if it's intentional or a bug
hollow kraken
Yeah, it's most likely a bug. It was reported a while ago, just not fixed yet
silver mason
Is there any way I can help out with proofreading? I kinda like doing that, and there are a lot of spelling and grammar issues that I could annihilate. 
quick locust
Probably just list them as you encounter them, then send a report. Maybe even as a single batch report, I guess.
honest solar
For Biloxi's Empress in the Silk Seat skin (which just got voice lines added), it seems that the audio for her Normal Touch wasn't added, despite the new line being there. Not sure if it's missing in other clients or not since it's new, or if that line just wasn't voiced at all.
silent merlin
The voice lines for Agano's 'Blue Butterfly's Confession' skin are also missing; just submitted that via the bot.
visual shore
The CV update was for Agano's "Dating Game?" skin, not "Blue Butterfly's Confession"
sudden wolf
patch note was wrong 
opaque crane
Is there anyone reporting this?
honest solar
Yes, often, over the past several weeks
opaque crane
Essex becomes Mogami retrofit in archive
honest solar
It happens when you scroll too fast between ships, the displayed one differs from the interface-showing
opaque crane
Maybe I just need to restart?
golden drift
Correct
opaque crane
Thanks
silver mason
Restart
literally the 50th time this has been reported
timber nimbus
K
hollow kraken
@timber nimbus Actually before you restart, we do need some information from you if possible
timber nimbus
Rip i restarted it and after the restart it taked a update
silver mason
Sorry, toaster, feel free to bonk me
hollow kraken
No prob 
But yeah, we wanna try and get some log information of the error code and the archives screen when people are getting that
timber nimbus
I actually get it after i logged in and checked up what i got and then it cames from alone
Ah and after relogg i got again a little update
So wish u two a greate day :3
hollow kraken
Wassup?
timber nimbus
Piter27 has a problem with his skin
hollow kraken
Hm...well let's see if it gets fixed w/ a relog of the game. If not, we'll go from there 
sinful yew
i got a info about a update
tiny spruce
silver mason
wdym
silver mason
gloomy gale
Prototyoe shop and core shop is missing?
Or is it moved?
quick locust
@tiny spruce not sure if that was mentioned in patch notes, but check game options and you will see a new option there that will answer your question
gloomy gale
ok it worked
nova aspen
I noticed a curious thing...
so, what I was doing on the Air Raid Drills was when I cleared the battles, I would hit retry to go straight back to the screen to hit the Battle button. Then it got to the point where it asked me if i wanted to use a ticket for an extra reward run, I hit "No" so that I could move on the the next group of 15, but to my surprise after hitting "No" it took me to the battle anyway... Is that supposed to happen?
honest solar
Well, what it was probably doing was just giving you the normal prompt received when entering a stage after doing your 15 daily runs, since you had already hit the button for launching the mission
ruby bloom
I bought the dock expansion, but my dock didn't expand
nova aspen
So it was asking if I wanted to use a Challenge Ticket for an additional reward sortie, only for it to take me to battle anyway if I hit No?
honest solar
Try restarting the game, and make sure you actually bought the dock expansion, and not the depot expansion @ruby bloom
Correct, because you can run the mission without using a ticket and you'll still get the event points
You just won't get better rates of BP drops
ruby bloom
it looks like i bought it wrong
thanks for clarifying my mistake
honest solar
Unfortunately, I too have experience in that mistake 
But yeah Glacey, that's how people farm as quick as they do, and get to the milestones they want.
nova aspen
thanks for the clarity, Shepard 
torn hawk
When the confirmation to use ticket appears and we chose "No" it does proceed the same as if we choose "Cost" video to demonstrate it incoming
honest solar
That's the exact same situation Glacey asked about
You already hit the "Battle" button, so it's going to start the fight. That prompt is asking you if you want to spend a ticket or not though
Cause the tickets are both used for better drop rates in the Easy / Normal / Hard maps, but also used as the only way to launch EX battle
golden drift
@snow star it’s not a bug it just takes time to properly update both halves
torn hawk
Then why would the battle start if I said I don't want to use Tickets?
honest solar
Cause the tickets are both used for better drop rates
golden drift
Because you can run it without tickets
torn hawk
Oh, I see. Then why is there a 15/15 daily limit? Is it 15 "better drop rates" per day?
honest solar
Yes
torn hawk
Alright, thank you for the clarification
hollow kraken
Are you sure you didn't spend them on anything such as extra tactical classroom, dock space, depot space, etc?
buoyant hemlock
no i didnt
hollow kraken
Okay. I'd say make sure to try closing the application and waiting about 10 or so minutes then relogging to see if taht changes anything. If not though, you can try contacting customer support to see if they can offer any insight regarding it
/techsupport
buoyant hemlock
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
hollow kraken
contact options for CS just in case you need it
buoyant hemlock
ok
opal tusk
i have lost my rental skin it's normal ?
opal tusk
k ty
half forge
Whats the pt level to get independence, i don't see it...or anything related to it
last yacht
I think the Air Raid Drills is bugged. I can still run Hard/Normal/Easy without any tickets and still gain Pts
tawdry atlas
That's not a bug, it's intended
The tickets only give more rewards
last yacht
Ahh, thanks for the clarification. @tawdry atlas
vernal tinsel
So, is it permanent or limited? I wasted 60 cubes if it isn't limited tbf
hollow kraken
Shes limited rate up, the straight into permanent after the rate up
vernal tinsel
So she's permanent and temporarily rate up, not time limited build
I got bamboozled
grand oxide
- Essex event has no "Saved Cats" pairs in fleet selection
- "Fleets" and "Meowfficer" buttons must be radio-buttons (one always on, other always off), but they both can be clicked to be on or off at the same time
tawdry berry
hollow kraken
What's wrong w/ this exactly?
sinful yew
the panties are censored
hollow kraken
Oh, yeah now I see it 🤔 Let me check in on my devices real quick
@tawdry berry If you don't mind, please do report it to Belfast Bot as it's also happening to me across multiple devices 
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
half forge
Whats the pt level to get independence, i don't see it...or anything related to it
cough
daring jay
24k @half forge
half forge
Ahh ty
shut cedar
Hi I was doing a daily when I saw a bunch of text on the right side and my screen got a bit brighter/white for a bit . Only happened for a few seconds and hasn't happened since I closed and opened the game again
quick locust
/logmode
buoyant hemlock
quick locust
Was it that overlay?
shut cedar
Yes it was that! Thank you I was very scared about what had happened
limber hound
Am stuck
hard sierra
frosty gyro
known issue
elfin pewter
Is it just me or the game now sometimes blink?
dull star
Fleet tech. Still knackered.
unreal igloo
UID 201978044, Deiryu, Sandy
frosty gyro
can you also get a screenshot of your ship archives page with the log mode enabled? 
rose lynx
Hi, I bought the Skybound Oratorio Lucky Bag and it wasn't delivered, is this a normal bug? If it is how can I claim the bag?
honest solar
Is it in your mail?
hollow kraken
/techsupport
buoyant hemlock
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
hollow kraken
If it's not in your in game mail, please do contact the customer support service
rose lynx
Thats why i'm here, no one replys me
hollow kraken
Customer support can take up to 1-5 business days to respond. And they work on CN's timezone, so they're currently not in office
green blaze
So i want to ask somthing
Is this a game feature or a bug
Then when it hits 0 I got send into a stage
silent coral
bug no display tag they're resting in dorm
and when i select ship to rest, they're not display currently ship in train mode
main magnet
wanted to echo someone's point, both skins lost the background when firing
hopefully was not intentional
marble tangle
most likely is
wispy apex
Quick question. I'm uploading audio files to the wiki, and noticed a few seem to be missing from the game. How should I report them?
For example, Biloxi's skin Empress in the Silk Seat is missing the voice file for "Touch": https://azurlane.koumakan.jp/Biloxi/Quotes
Since all the other lines for the skin are voiced, I'm not sure if its omission is intentional
main magnet
Removing the background wouldn't make sense, quick example is that tosa's background is there when she fires
sudden wolf
use this option to enable or disable background in battle
quick locust
@wispy apex see the recent trello reports, that one has been reported (unless that is you and you ask if to report even more?)
main magnet
Thank you @sudden wolf
cinder gorge
It looks like we got the censored version of the taihou skin
is that a bug or a feature?
hollow kraken
There is no censored version. It's the same across all servers
cinder gorge
oh
well that sucks
thanks for letting me know
golden drift
the original tease over a year ago was a tease, not a "this is the exact skin you're getting"
cinder gorge
I just saw two different variants online and figured we accidentally got the censored version again
nocturne juniper
There are certain times whenever I click the button for firing salvos, my vanguard is continously moving to the left
Both happens in emulator and in phone
wispy apex
@quick locust someone else reported Biloxi, but I've found a few others
Should I do it as a single report, or should I do one per missing line?
past terrace
Having an issue where all my ships disappear except for the ones that are already in a formation.
As in, I go to the Dock screen and regardless of my filters none of my other ships show up
Restarting fixes it
Another issue I've been having since the patch is when it asks me if I want to use a ticket to do another Drill. I select No and it will still go into the battle and use up my ticket
timber bay
Good morning everyone
Is everyone have the same problem? Because I have some problems in the game
golden drift
Can’t compare if you don’t state the issue
timber bay
So I have a problem here, because the special touch expression on Jeanne disappears. I need repairs for this
quick locust
@wispy apex I don't really know but I think a single batch report would be better
frosty gyro
thank you!!!
@wispy apex just tell us the errors, here or DM is fine
imgur album etc also work if you are sending a lot of images
ebon flame
Where can I elaborate on the report?
tropic basin
The images for these two still don't work. It displays the last photo clicked on still
warm cave
guess what's back: https://cdn.discordapp.com/attachments/532943185232789504/725641092888002630/Screenshot_2020-06-25-11-18-26.png
delicate patio
this be confusing
warm cave
I'm pretty sure that bug was fixed last time we had this event, and the time before
@delicate patio what exactly is confusing?
delicate patio
the rarity is wrong the names and the stats
warm cave
how did you access those screens? (since there's multiple ways to get to them)
delicate patio
just browsing the ships checking the comments and saw this while checking z23's comments
frosty gyro
known issue
stray locust
Whose brilliant idea it was to disable notification?
I don't think it's a good idea to only let notice appear on opening the app
As an example, i was thinking to check whatever is in the announcement
But nope, denied
If the devs actually intent for the announcement to only pop up on first login, then they forgot to remove that notice button
So either delete the notice button or make it work like before
nova beacon
I still cant launch the game using mobile data or after when i reinstalled it. Is my phone the problem?
daring jay
you need to fill at least 1 required spot in frontline/backline
if you dont it doesnt count the fleet
daring jay
so by removing akagi you make fleet 2 invalid and it doesnt count
slow bramble
thanks :)
quick locust
so it was that problem after all
silver mason
@hollow kraken had the fleet tech bug
appears to be nothing of interest in the logs.
However, I didn't notice it until I was playing for a bit
hollow kraken
Gotcha. Can ya get a screenshot of the logs when you're in the archives as well looking at all the ships?
silver mason
There's a nil spam when scrolling the list
Specifically, it seems to log nil as it displays each grayed out ship.
hollow kraken
Got it, thank ya. Do you mind providing your UID as well as a last bit? Then I can get it sent off to the team
silver mason
204351571
hoary sage
My game has froze up on me twice in the last 30 minutes specifically at the end of a hard mode event fight. I had done multiple when it froze, once on network once on wifi
untold grotto
anyone else experiencing lower pitched audios? Like every one speaks in lower pitch than usual, even the soundtracks playing in lower pitch
hollow kraken
Not personally and we haven't received any reports as such. If you haven't, try restarting your game and/or device
untold grotto
It only happens to my emulator (MuMu), the audio on my phone still working as normal
uh I restarted and everything seems to be in higher pitch now?
marble tangle
Probably your emulator then
untold grotto
Ye definitely but i cant figure out a way to fix this
marble tangle
Maybe try a different emulator?
untold grotto
i could but my lap will burn if i switch to bluestack or nox etc + i always play ark and azur simultaneously
besides high pitched Monarch 
marble tangle
wack
coral torrent
untold grotto
third time's a charm
the audio is back to normal now idfk what happened
rip high-pitched Monarch tho
pulsar flax
Because that i dont got Richi all i wanted was a Lead ship of a Battleship class.
Cavalla.exe has stopped
quick locust
What are you trying to do though?
Oh, you mean the lack of animation, not the behaviour
subtle pebble
shell ice
limber sierra
autumn birch
unfortunately I made a accidental purchase of taihou skin please understand me .can get refund .my game got hanged help me I face lot of difficult to get those valuable gemstone
placid horizon
whenever u buy something with gems, game ask u for confirmation - u could simply decline
hollow kraken
She did not get a voice update. Correct
daring crescent
OK, thank
hollow kraken
Not a bug
proud nymph
is it known that hitting MLB on richy causes pretty big desync?
I just did it on my phone, and I see the tech points show up on the side, but the limit break screen is missing, no voice line, she has the same star count, and I still had coins
restarting fixes it but idk if it was known
warped hill
I'm sorry, but I have a problem with charging event currency)
hollow kraken
@proud nymph I never experienced something like this w/ my Richy 
and no one else has reported such an issue either. Most likely a client side issue
@warped hill What kind of issue?
proud nymph
oh did I say richy
I meant algerie 
warped hill
@proud nymph I never experienced something like this w/ my Richy :CoconutThink: and no one else has reported such an issue either. Most likely a client side issue
@warped hill What kind of issue?
@hollow kraken I managed to pass the SP in the last seconds before the event was taken out of the game. However I didn't get 800 coins 😦
hollow kraken
Try closing your game, waiting about 10 or so minutes, and then relogging to see if that can solve it. Not a guarantee, but worth a shot
proud nymph
and for my bug, is that worth reporting? cause I was having issues with algerie and specific screens before
warped hill
Try closing your game, waiting about 10 or so minutes, and then relogging to see if that can solve it. Not a guarantee, but worth a shot
@hollow kraken Okay, I'll try
Try closing your game, waiting about 10 or so minutes, and then relogging to see if that can solve it. Not a guarantee, but worth a shot
@hollow kraken If it doesn't help, where do I go?
quick locust
When you were finishing the stage, did 800 points appear on the list of boss rewards?
If no, that mean you sadly only cleared (seconds) after the event ended
warped hill
If no, that mean you sadly only cleared (seconds) after the event ended
@quick locust Oh, those 800 coins really didn't show up in the reward. I'm sorry, it's my fault) thank you so Much for your help:)
frosty gyro
what is the issue exactly
quick locust
Well, I don't know if support is favourable in such cases and reimburses those points or not, just explained what happened
frosty gyro
if you’re talking about the white square, its a known issue as I stated in #tech-support
marsh parcel
if you’re talking about the white square, its a known issue as I stated in #tech-support
@frosty gyro sorry, I didn't look through all the messages
quick locust
JIUC, you could try asking on... tech support I guess? If they consider such cases
frosty gyro
we dont know if staff help such cases but we always redirect to customer support (just no one ever updates us 
)
vernal zenith
Doesn’t really bother me but is this a bug?
warped hill
JIUC, you could try asking on... tech support I guess? If they consider such cases
@quick locust I would be happy to contact technical support, but I don't know how 😦 Maybe via email?
buoyant hemlock
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
vernal zenith
tnx
warped hill
Oh, thanks very much 
pulsar flax
Oh, you mean the lack of animation, not the behaviour
@quick locust
Ye she freeze like an ice loli now
quick locust
Not a bug, she just doesn't (yet)
autumn birch
Plz give some clothes to her
quick locust
As usual, many shipgirls and outfits may receive voice some time after they are added
frosty gyro
you can always revert her skin back to the original if you are unhappy with the accidental purchase
ionic root
How long does it take for the easy/rookie tab to disappear? I completed everything and redeemed it all and it won't go away. Or is it a bug? Since I finished exam and it still says easy / rookie.
rugged sun
The retry button for the air raid event effectively does nothing, and this is why:
- You can rearrange the ship formation, but there's no reason to want to do that because the ships get reset back to full health after the fight
- You can't add/remove ship from the retry formation screen so it can't function as an improved hardmode fleet editor
- It makes me have to tap again to fight despite serving no functional purpose
Also I've been getting warned for every sentence I type in this server so please don't warn me
hope that helps
round crater
why Kisaragi is UR?
hoary lagoon
so I think I caused a fatal error in the game
round crater
in the dorm too
daring jay
thats a visual bug, no clue why it happens
only happened to me once
a restart fixed it
grand citrus
I encountered an issue that when you get asked if you want to spend a Special Pass to enter a Stage after you used your 15 trys and you click "NO" you get loaded into the stage and even get the clear rewards wihtout spendig a ticket.
fossil condor
tickets are for extra rewards after 15 tries
grand citrus
yes but if you click no you got into the stage without spending a ticket
fossil condor
you can still enter, you just won't get any of the extra rewards
grand citrus
i got the 120 Pt after clear
fossil condor
did you get the extra parts though?
grand citrus
i dont know. just remember that i got the pt.
rugged sun
it's not for pt
fossil condor
It's just the extra rewards besides the points like parts, it's described in game
The only one that should be locked behind the tickets are the ex difficulty
grand citrus
opps my bad. dosent read the text attentive enough
hoary lagoon
juneau deserves to be UR
silent reef
Hello, my Jean Bart with skin has no background in battles
Tried to restart game and change skin again
Not helps
quick locust
Look into the options menu and you will find a new option there added this update that is the answer to your problem
silent reef
Thanks
queen sable
I have 2 bulin mk ii but when I open the limit break tab it only show 1 even when I dont lock them
fossil condor
If you haven't already, try using the level/lock filters just in case, and try checking other locations where you can setup a ship that might account for it not appearing.
buoyant sable
Say is the missing button to swap between your surface fleet and subs after you finish the Essex raid battle known at all?
indigo moat
I think this is a bug i clicked on this match in PVP and nothing is happening no one is shooting and the timer is frozen
kind dawn
having the same issue in 10-4 hard
dire viper
oblique meadow
this abomination of a sentance
buoyant sable
Well Great Shark is either Spee's or Deutschland's rigging
long parcel
I would like to report a bug and I recommend to send it privately because it breaks many rules of the event. Who do I report it to?
outer roost
I'd like to privately report what I believe to be an in-game exploit, thanks
Rather not post here
daring meteor
I would like to play the game but what ever i do i cant get pass the Loading Symbol anymore
long parcel
I don't see your shipgirl
daring meteor
That is already the case for three days
Yeah i doesnt load the pic as well
But thats a rather small problem which is connected to this beautifull Loading Symbol i think ^^
The bad thing about that is that i farmed 8k Event Points and wanted to traid them for the SSR Unit but than this bug appeared🥴
long parcel
I'm not an official staff but I know universal basic bug solving
- Close game including in the background and reopen
- Open Game
- if didn't try restart device and repeat step 2
- Still not? clear game cache repeat step 3 then 2
- If still not uninstall then repeat step 3 reinstall the game then repeat step 2
@daring meteor Hope it works.
daring meteor
Well i will try😊 👍
broken girder
hollow kraken
Yepp, the archives can break pretty easily visually right now. A restart of the app should ideally fix it
long parcel
@hollow kraken I would like to report a bug and I recommend to send it privately because it breaks many rules of the event. Who do I report it to?
hollow kraken
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
hollow kraken
if you're referring to being able to do more than 15 runs
long parcel
Oh ok TY
hollow kraken
No problem 
small knot
Toaster, the mind reader.
long parcel
daring meteor
@long parcel reinstalling worked 🙃
long parcel
Your welcome
oblique meadow
I can't select any ship to go to that free slot. If I press advice then Tennesse gets selected but I don't want her there. Is this my foult or bug?
rebooting fixed it... weird
steep adder
hollow kraken
Known issue w/ fleet tech currently. If you don't mind though, please activate log mode and get screenshot of the logs when you're getting that error and of your archives screen and provide your UID
/logmode
buoyant hemlock
hollow kraken
steps to activate log mode
buoyant hemlock
sorry but i cant do it on my phone! i have a samsung edge and it doesnt work
hollow kraken
Just to check, you are holding your thumb on the right side screen and then pinching in w/ the two left fingers?
buoyant hemlock
yah!
but it lowers the bar or the on-screen buttons
now it doesnt even let me upgrade
hollow kraken
Okay, if you already restarted and fixed it, that's okay. The reason you can't upgrade now though is b/c you weren't able to to begin w/. That's why you got that error. Your fleet tech points were shown higher than you actually had
steep adder
Is this a bug or a feature, can’t see the surface fleet after checking out the sub fleet
novel silo
I am facing a big problem in air raid drills
When i have finished all 15 reward sorties for all levels of difficulty
And click on sortie by accident
a warning message appears
asking if i want to exchange a ticket for 1 reward sortie
But when i click no
The exchange occurs anyway and i am forced into battle
tawdry atlas
its not a bug, it's intended
you can grind without tickets
you get less rewards but you still get points
the popup thing is to ask if you wanna use the tickets for the bonus rewards as if you still have the 15 chances
silver mason
Is Algérie supposed to be flying all around the dorm? 
daring jay
are you talking about the dorm animation where she just YEETS herself of the screen?
silver mason
MY PLANET NEEDS ME!!!!
tawdry atlas
thats her dorm animation, it's intentional
she just wants to kill and saw a prey
rapid wind
it gets annoying when you just wanna drag her around and she just goes FAREWELL lol
she has left
tawdry atlas
she's also not the only one to have that kind of jumping away animation
silver mason
It is so ridiculous
tawdry atlas
just drag wherever she was originally and she'll magically come back
silver mason
Fizzikz
timber chasm
I didn't see it in the latest known bugs.
I did retry for Essex Hard, got window asking to use Pass.
I tap No and it brought me into battle.
Idk if it took my pass or not because I wasn't paying attention to how many I had.
If someone could confirm this for me, it be helpful. Was doing runs during lunch and going back to work now.
placid horizon
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
quick locust
You know, it was called Skybound for a reason 
timber chasm
Ah, ok nvm. Here i thought the tickets lets you do EX or more lower difficulty runs after the 15.
simple oak
Hmm I can't seem to be able to access patchnotes anymore. I tried restarting but the issue is still there.
tribal ridge
frosty gyro
try restarting the app and it should appear
balmy pumice
I found this in my Memories, I dont know if its known, but I'd like to adress it
hollow kraken
You will need to contact customer support and they'll get the memory manually fixed for your account
/techsupport
buoyant hemlock
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
hollow kraken
contact options for support
balmy pumice
Ight, thanks toasted strudel
lofty valve
When I check the tabs on help, the game crashes.
sinful summit
Essex air raid is not a rerun for EN.. why our reward list is for rerun.. how we will get the 24kpoints? This is unfair for EN server while the 1st run for KR,CN,JP can get independence for 4.5K..
Thx u..
exotic pilot
@exotic topaz if its like the last similar event i thing its sent to you by mail after competition but don't quote me on that 🙂
exotic topaz
Okay
glad pilot
Don't know if u can call it a bug, but if u put the magic hat (dorm item) on the bottom, the ship aren't Force back in the room
ancient maple
remote tinsel
buoyant hemlock
whackedmyhusband101#8457 got banned.
frosty gyro
thank u 
frosty gyro
can you try closing the app for 5 or so minutes and let us know if it puts you on the board?
if it doesnt, try waiting 30 minutes until server reset
cyan urchin
I do it 1 hours ago
I don't play that game 1 hour
And then I can't get the rewards under the progress bar
Why?
frosty gyro
the bar needs to be reached to 100% before you get the rewards
cloud stratus
uneven basalt
The F4U reward item seems to have some spacing issues with the name
cyan urchin
@frosty gyro @frosty gyro
I know it but I can't get the written
Like @exotic topaz
And the bug is appears at avrora server
smoky bone
Can’t select lvl 59 warspite to give my main one a star for some reason
ancient maple
@smoky bone Uncheck the 'Lv>1' filter on the top right.
smoky bone
@ancient maple
ancient maple
Well.
livid plaza
Anybody else who can repeat hard stage by pressing No when you out of 15 battles per day?
On Air raid drill with Essex
daring jay
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
Something I discovered
golden drift
It’s almost like people don’t read the provided instructions
@buoyant hemlock known, restart to fix
buoyant hemlock
Ok
verbal sage
Hello, for some reason can’t scrap this plane no matter what I try.
willow warren
is this intentional? 
buoyant hemlock
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
daring jay
@willow warren heres a email to contact them
willow warren
ah ok
visual dune
“In challenge mode” glitch is preventing me from retiring ships. I just wanna yeet Houston, and now I can’t.
quick locust
Is she in PvP fleet on either attacking or defending?
restive aurora
Sorry I've been scrolling through tech support and bug reports for this. What do I do to fix the 0 Contribution Points bug? Will I still get rewards even if it has me marked as 0 Contribution Points?
hollow kraken
Hm...a couple people have been reporting that 
If you don't mind, can you take a screenshot of your actual points and the ladder and then report it?
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hollow kraken
And yes, you should still get the rewards. The ladder just isn't showing correctly
restive aurora
Thanks. I did a asset repair just now so I'm just waiting for that.
Then I'll log back in and take a screenshot and report it
Hopefully I did it right. I didn't know how to submit 2 screenshots so I just submitted the 1.
hollow kraken
Oh, you can just attach both links just for future reference, but no problem. I'll get the other added for ya
restive aurora
Thanks!
primal radish
hollow kraken
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
hollow kraken
not a bug
hollow kraken
Yes, you can still fight after all 15 battles. Please do read the bot message 
onyx blade
Sandy retrofit rarity got degraded :(
kind solstice
Oof where the bug support when i need em
visual dune
Is she in PvP fleet on either attacking or defending?
@quick locust I had her taken off prior to this. However, I switched to my Lex account, and then went back into Amagi. Apparently, reloading it was enough in this instance.
near leaf
You can retry the event if you cancel the retry. It also works if you try the selected difficulty without any more tries. I think the game knows you have tickets to use.
I just don't want to be banned for exploiting the game.
hollow kraken
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
hollow kraken
it's not a bug
hollow kraken
You can change all equipment on ships that're sent on commissions (as well as enhance them and limit break them). This was changed in the most recent update
grim blade
For some reason, the rewards depending on the percent in the air raids won't give me them while I'm away in the game
grand citrus
I encountered a bug that if you limit Break a ship you didnt get their limit break line/animation it also dosent show that the ship got limit broken. you have to exit the dock and reenter it to see it.
grand citrus
I read that the Retrofir Filter is buged but i didnt read anything about that the archives are f***ed up as well even without any Filter. And yes i restarted the game multiple Times and i didnt solve the problem. Those are just examples. I findet like 3 Hoods later in the Archive.
quick locust
Odd for you to not read anything about it, given just how often someone mentions it on this channel. But anyway, that is very weird for it to not fix upon restarting the game, did you reopen it instantly or waited for at least a few minutes?
The issue is known by that point
lavish comet
Hello, when I click no the game continued but no ticket consumed
I have to click the X in order to stop. I'm not sure if this is a bug... I can have like unli exercise if I keep on clicking the No button
hollow kraken
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
hollow kraken
it's not a bug
kind solstice
That mean i can still use my sub even when theyre on comm?
Only in essex event? Pls answer
lavish comet
Thanks. I think I got it, and I'm sorry. I think a lot already asked this question. I should have back read a bit before I post.
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
kind solstice
@hollow kraken can u do it for me... im not good at this kind of thing
past terrace
@lavish comet I have the same bug but hitting No DID use up a ticket
kind solstice
Here are the ss
vestal plinth
I cant press x
slow bramble
I pressed no
small knot
You should press that question mark in the top right corner next time. It'll tell you that you can still fight on without using tickets after your 15 runs.
fossil condor
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
cerulean wyvern
Hy.. i already buy 15 blueprints of quadruple 380mm (Mle1935) but it doesn't exist in my craft..the one exist is the normal one.. is it bug??
quick locust
What do you mean? The one on the last screen is the same thing as the one one the second
cerulean wyvern
So it's the same version as normal one??
quick locust
There is only one version
(Besides quad 330mm which uses a very similar icon but is only purple)
cerulean wyvern
Eeh thx then
Because the purple one says in full name but the yellow one didn't??is it right??
quick locust
Inconsistent tooltip? 
guess that might be worth a report
cerulean wyvern
Ugh yeah well thx anyway
wise urchin
golden drift
known
steep adder
Lol eagle and royal navy invading crimson axis be like:
deft thunder
there are no presents received after reaching 0% raid boss in avrora server
the 4 prizes stated at the percentage indicator bar
patent trout
I believe we get those the day after the server hits 0% (so at next reset)
Earlier this year I got mine on the 26th of January for the Dido event, pretty sure Avrora had finished on the 25th back then
deft thunder
ah, ok then, I'll wait
patent trout
Unless I'm remembering it wrong and it was after all 4 servers hit 0% back then (which would mean waiting on Amagi server this time)
Should be one of those two options 
deft thunder
thanks for your info
patent trout
Np
wintry beacon
Hello! Is this a known bug, where inspecting vestal shows birmingham's portrait and name?
daring jay
yeah archives are currently all sorts of messed up
restarting the game usually fixes it
wintry beacon
Ohh okay thanks for that!!!
simple oak
Quick question, how do we skip this step for Belfast's suggestion form ?
cyan urchin
What happened with them?
There no changes from before
Aahhh
That's from avrora server
river bolt
Not sure if people have already been notified but Avrora doesn't have milestone rewards past 25%
ebon heart
patent trout
Can confirm, no mail here 
willow galleon
cyan urchin
Why in the avrora
river bolt
They've been notified 
willow galleon
chrome pike
Hello! I have question about commissions that require 100 lvl ships
I keep receiving this message when trying to auto fill it
So i must manually select ships with lvl equal or above 100 that currently not in any fleet formation
And then it works
I got feeling that maybe there is some cool down time. For example, 1 day for ship to be not in any fleet and only then she will be available for automatical assignment to commission?
honest solar
Usually, the issue is if the ship is in a hard mode fleet. Might go through old hard modes (like world 1 through 7, or whatever is below the level you're usually fighting) and clear those fleets
chrome pike
Usually, the issue is if the ship is in a hard mode fleet. Might go through old hard modes (like world 1 through 7, or whatever is below the level you're usually fighting) and clear those fleets
@honest solar Thanks, it worked)))
nova beacon
I’m not sure if this is useful or not.
This is the bug i have right now.
frosty gyro
what is the specific device you are using
given 6-8 have the same aspect ratio I cant personally tell
nova beacon
nvm the issue is fixed. i updated the ios software
frosty gyro
that is the fix indeed
mental parrot
What is this ?
frosty gyro
to fix that you must reinstall, it is corrupted files
jade yew
downloaded small update (~43MB)
cleared cache
launched the game
got instant "connection problems" (about 3 per minute, at least one repeating >5 "reconnect" button presses)
launched hard mode Essex battle (event) 2 times and won with 1xS and 1xA ranks....
number of points hasn't changed. Still 5478 when it should be 240 more
In Poland connection issues for Sandy are "normal", but eating points (and fuel with it) is new and plainly irritating.
north flume
@jade yew restart your game and check if amount of points changed to proper or if oil was refunded
rugged sun
I tried rebooting my game, scrapping other things, neither fixed it
it seems to want me to put a space at the end but if I type a space at the end in the text box it gets removed when the box closes for me to click confirm
marble tangle
but why scrap it
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
steep adder
round nest
Huh?
nocturne juniper
Any bugs where a certain ship disappeared? I'm pretty sure ships that are locked and had leveled skill cannot be quick retired
warm cave
https://trello.com/c/exG6w9G2/1541-event-fleet-ships-get-picked-for-automatic-commission-fill I don't know who Travis is, but are you fucking kidding me? do I really have to keep one of my six fleets just for ships I want to use in this event, so Commissions don't auto-pick them?
frosty gyro
no he is not kidding you, we're sorry to say its not a bug
you can add to other auto fill suggestions though to suggest event ships arent selected, but we cannot guarantee change
frosty gyro
its just normal behavior, I imagine its not constant due to his wording
warm cave
how is that normal behaviour when it's only this fucking event that treats used ships differently to ships in every other fleet?
tawdry atlas
its not a bug? was it because of the whole "ships now in comms can be lb, enhanced, etc" thing?
frosty gyro
its very likely but I cant say for sure
warm cave
usability bugs are bug, too
simple oak
I guess it's not technically a "bug" but it's clearly an oversight.
cinder rock
Okay so.. This is a weird one..
When I want to go for the essex drills, and I don't have any more free sorties (for hard, or any other difficulty) available, I can spend a ticket, but when it asks, whether I want to spend the ticket, and I click no, it sorties anyways, and it doesn't take away a pass..
I don't think this is intentional.
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
cinder rock
Oh..
So you just get additional rewards for the tickets?
Weird that it doesn't give you an actual out then, might just be counter intuitive, but eh! Good to know
small knot
You just hit the X in the top right if you don't want to fight at all.
bleak sand
i can still farm hard event map, even after 15 battles and with 0 special pass, it seems bugged after today 20mb patch
honest solar
No, you've always been able to do that
Using special passes just allows you to have additional runs with boosted drop rates, but you can keep running to get event points
acoustic cairn
Bug
hollow kraken
A restart of the app should ideally fix it
acoustic cairn
yeah....i alrd do that..and its fine....thanks
bronze meadow
Small exploit with the Air Raid event on Easy/Medium/Hard runs.
If you finish your last free run and use the 'Repeat' option it'll preview the ships to send out as normal.
If you select Battle it will display a prompt warning you that additional runs will consume tickets and you have the option of No and Confirm.
If you select NO then the battle will start anyways, you'll be awarded points, and no ticket will be consumed.
The option to 'Repeat' is still there at the end and this can be done for free points.
hollow kraken
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
hollow kraken
it is not a bug
marble tangle
placid horizon
EN can't read
brave notch
warm cave
@cinder rock when you don't want to run, you have to click the X instead - but yeah, it's a bit of a usability nightmare
silver mason
Ack
in my just submitted translation issue
It should be
Two ships
In fleet "Schrienam", Swiftsure and Jean Bart's Mood are very low. Their Affinity will be reduced if they are forced to attack.
grave wraith
So uhhhhh I dunno if my math sucks or something, but 118 x 3 is 354 right? And 18 x 10 x 2 is 360?
silver mason
Are shipfus supposed to be showering behind the chocolate ball? Not that I dislike it though 
Yes, Mutsuki is absolutely necessary in that screenshot
buoyant sable
Say has there been a issue with the push notifications not popping up at all as if late?
keen mantle
Tai Yuan LB cost is set to N rates
tender ferry
Tai Yuan LB cost is set to N rates
@keen mantle Aurora's are set to Rare rates as well.
mental jungle
Sortieing Shangri-La in Essex Daily Raid event does not increase the counter for Shangri-La’s Secretary Mission: Sortie and obtain 20 victories with Shangri-La in the fleet
golden drift
it doesn't advance for any secretary mission as it's not an actual sortie
sortie is campaign/event maps only
and dailies I believe
mental jungle
Oh I thought it was an error because the other daily/weekly missions are completed with the event
lyric hemlock
spiral oyster
So it's been almost 2 years since the oath system released & this is still incorrect. Any plans to fix?
vestal basin
Just dont use her
mossy depot
Something tells me it isn’t supposed to look like that
hollow kraken
That's just log mode. Simply press "Hide" on the top left there to get rid of it
silver mason
Hmm
restart fixed it, but I had a desync between the displayed progress and actual progress
Didn't get a meaningful log because it was yet again flooded by annoying numbers, but a restart fixed it.
Weird
Happened when it was at 50% though
Thought I just lost count
but the achievement reassured it
pine crypt
The finish time is wrong, is 6.28 not 6.29
silver mason
Time zone memes?
opal quest
Top one is jojo, bruh lmao
silver mason
Basically everything on the EN servers in in PST
silver mason
It is when they reached that goal
not when it was available
It varies from server to server
pine crypt
Yes but i was finished the last one in Avrora
Is 6.28 16:29, the date is wrong for 1 day
quick locust
Unless you say that all dates on Avrora are off by one day
pine crypt
Yes is true
quick locust
Then I can's see how it could have been 28th compared to the previous stage
pine crypt
I have all the time for it
silver mason
pine crypt
quick locust
Ofc, your phone has the correct date set?
silver mason
The math still doesn't add up because 16:00 in CST is 1:00 in PDT on the same day
if I am correct
pine crypt
Actully for other service like washington, lex, amagi, sandy they all ise CST time for it
silver mason
oh wait
It is using local time?
pine crypt
So the time is use CTS time, but in Avrora finish time is later for one day
pine crypt
30th
quick locust
Avrora did only finish it when the time says, about 18 hours ago that is? I wasn't looking at it but I only got the last cutscene today so that would be the case
frosty gyro
18 hours ago yes
pine crypt
Yes
frosty gyro
its 18:55 server time
frosty gyro
this is avrora time stamps for myself
pine crypt
I forget how long ago its finish
pine crypt
Is in sunday morning 4 o'clock in EST time
frosty gyro
its correct then, if its displaying local time I will ask if this is something staff intended or not
should also be monday 4AM EST time I believe
frosty gyro
so is the issue that the day is off
I found it hard to jump in after a few messages were already sent
pine crypt
All right, let's do like the same time
quick locust
Yes, the issue is that supposedly the day is off, not anything about the local time
frosty gyro
got it
pine crypt
The first finish service was Avrora, was in 4h
Then washington after it around 1hour
Then is Sandy finished before Avrora for near 3h
The last was Lexingtong finished after Sandy around 1h
So whatever the time use, Avrora's time should earier then other service, correct?
frosty gyro
I wasnt keeping track of when servers ended so my help is little to none
but if the bug is the displayed day being wrong/24 hours behind then go ahead and report it
pine crypt
Yes, it being wrong for 24h behind
quick locust
Ok, I wasn't following the in-game counter so 18 hours ago didn't seem odd to me, but actually checking here on avrora general to make sure makes it clear it was a day prior
pine crypt
The correct finish time is 36 hours ago
quick locust
And that server specifically has a a wrong date
pine crypt
Maybe true
quick locust
18 and 24 is 42, not 36
frosty gyro
yes
pine crypt
Sry for my bad math
unborn temple
silver mason
Not a bug, just bad rng
For the wrong ship archive thing, I got the glitch to happen, (see Aylwin) but there is literally nothing in the logs but nil.
This happened after filtering for only DDs
Scrolling it off screen and back on screen fixes it, so I am guessing it is some form of race condition
But still, spamming nil to the logs is an issue (as is the number spam I reported earlier).
Btw, does anyone else have this number spam issue? I found it happens reproducibly when clicking the user profile. Clicking on it reliably pukes numbers to the log for me.
Like this
buoyant hemlock
Apparently I'm the only person who's ever liked Izumo :(
small knot
Don't worry. It only looks like that now. If you restart your game, you'll see you're actually one of countless many who like her.
tawdry atlas
it'll load later on
buoyant hemlock
Yeah lol, I know, it's just a funny bug
brisk jolt
Are there any reports of defeat dialogue not being displayed properly for the ship that gets MVP? I’ve known about it for a long while and figured it would be fixed eventually but I’m not sure if anyone else has even noticed it. I couldn’t find anything relating to it in known bugs list. The MVP will say what they are meant to but the dialogue box shows the defeat quote from a different ship 
sullen thicket
hello i would like to report this exp bug. i think i know how it triggers the bug but this needs to be removed or it may get abused
quick locust
T-sprigg, that is apprently not a bug but a feature, that in defeat it picks a random girl's quote, not only the MvP
brisk jolt
Is that so?
Hmm
My mistake then
Figured it would have worked like the MVP one does normally
steel cedar
@sullen thicket I have also noticed it once, but didn’t notice the correct trigger
buoyant hemlock
There's a bug that allows you to play stages with all the rewards even if you don't have any more attempts left
daring jay
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
daring jay
not a bug
buoyant hemlock
I see, thanks
I could have farmed Independence in just a few days if I knew about this lol
daring jay
pretty mutch
long latch
Washington, it sticks there and does not go in, I have to wait about 5 min and restart
sharp spade
Anyone experience this?
Apparently in my device it says swiftsure and so does her picture, but when i click it, suddenly it is mikasa and happens so another sakura empire shipgirls
broken jewel
is the dorm morale get bugged?
keen hazel
honest solar
@sharp spade Yes, happens with multiple ships when scrolling too fast. Just restart the game (or perhaps exiting and re-entering Dock fixes it)
@broken jewel Try restarting the game to force the values to update correctly
sharp spade
Got it
Many thanks mate 
golden drift
wrong channel dude
small knot
I think #friend-and-guild-id is the channel you're looking for.
craggy bay
I wasn't sure if I should post this in #gameplay-help or here instead but it seems like a bug, sorry if I got the wrong channel.
I got 430 points during the current event after sinking the boss (in EX mode), yet an attempt before I also sunk Essex and got far less points than this.
(previous attempt, dealt a bit more damage but got far less points)
I read in the wiki that the maximum amount of points you can get in an EX sortie is 300, which is why I posted it here
tender ferry
Anyone else finished the Red blaze's four laps, was notified that you got the furniture but can't seem to find it on the dorm menu?
remote path
On furni or collection
bright jacinth
I randomly get it where it says in technology I can upgrade a faction(s) but I get an error if I try
though I think I shouldn't be able to and it just glitches and says I have enough to upgrade
tender ferry
On furni or collection
@remote path Found it on "Furniture" Typing "Red" on the search engine wouldn't make it appear, but when sorting by collection I managed to find it under "Passion for Speed"
bitter maple
I also have the same problem with the factions upgrade as @bright jacinth. I've reset the game and gone though multiple server maintenance patches.
hazy verge
I don't think anyone reported this yet, but if you hit Retry in Essex's even and you are out of tries, it tells you that it will cost a ticket to run it again, the options are "No" and "Cost x1"
Selecting No starts the run anyway
steep adder
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
steep adder
hazy verge
Ooooooh I see now... Sorry, my bad. Thanks
quick locust
nobody 
silk robin
Looks like the facial expression does not correspond the text line:
spice goblet
@bright jacinth i have same problem
stoic crypt
after opening a T3 royal navy box the screen bugged and only the HUD was showed, same goes for main menu (pic 1) and the second picture is the dorm, nothing appears but the buttons are still there (i could click the arrow to go back back to the menu), the pop up of the dorm appeared normaly
1
2
and it also happened yesterday
restive arch
The image speaks for itself I guess 
static echo
white stone
This is something that randomly happens from time to time since the last update.
And no, I don't send my bulins out on commissions.
radiant grove
Well i guess my fleet disappeared
steel cedar
Yeah. It happens. Click anywhere and back on it and it should appear
radiant grove
Nope, doesnt work, exited the game and went back it, fleet is still empty
*back in
Oh wait, i switched a device and its back now
Thx anyway
real root
When is it going to be fixed?
Or at least any hints to know how many more points i need to acquire to upgrade to lv 10?
hollow kraken
Well there is no LVL 10. LVL 9 is the max currently for EU
real root
Oh i just knew that.
Thank you
gray wren
when i use the auto filler for the commissions that requires a lv.100 ship it gives me error even if i already have several lv. 100 ships
hollow kraken
It won't select the ship if they're in any type of fleet, this includes ALL hard mode fleets from W1-W10
craggy bay
Hello, sorry if it may seem as spam since I posted about this yesterday too, but I'm very worried it may trigger a ban or something.
Yesterday I managed to get more than 300 contribution points during an EX sortie (got 431), is it safe to assume the game just had a hiccup then and gave me more points by accident?
don't want to risk a ban or something similar
hollow kraken
Yes, and my statement still holds true. If you have placed them in a HM fleet throughout any of the worlds, they will not get pulled automatically. Please do check to make sure they're not in any
gray wren
It's okay now
somber whale
If I do all 15 event attempts and I have no EX tickets the game lets me play indefinitely..
hollow kraken
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
hollow kraken
it is not a bug
hollow kraken
No prob 
azure canopy
wait, it's not a bug? i was literally about to report the same thing
i guess i should read the descriptions more carefully
quick locust
Take that lesson to heart
ripe hare
Picture #7 in the gallery doesnt load? The one of furutaka
frosty gyro
if its just a white screen you must reinstall to download the missing file
ripe hare
Oof. Data repair wont do it?
frosty gyro
you can try, but its never worked in the past so I doubt it
ripe hare
Mk. Thx.
steep adder
I don’t think this is supposed the happen, i’m talking about the nil spam
frosty gyro
no its not
tepid tendon
kindred forum
Hello i have an issue with limit breaking my lvl 90 amagi using lvl 49 amagi
the lvl 49 amagi is not appearing in the limit break menu i have already sent a report in help option in the game like 2-3 day ago
sharing screenshot of the issue
buoyant hemlock
certain words are blocked worldwide chat
hollow kraken
@kindred forum Do you have Amagi as your secretary?
@buoyant hemlock It's a general known issue regarding the in game word filter about it being overly aggressive. It's been collected as feedback to tone it down a notch
hollow kraken
Can you send a screenshot of your secretary page just for quick confirmation?
hollow kraken
Got it, thank you Hm...I'm not too sure then. You can try reporting it to Belfast bot if you'd like to see if the devs can look into it
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hollow kraken
steps to report
kindred forum
Thank You 😄
so i need to type the bug after !feedback right ?
!feedback i have a lvl 90 amagi nd lvl 49 amagi when i am i am trying to limit break my lvl 90 amagi by using the lvl 49 amagi. The lvl 49 amagi is not showing in the limit break menu i tried all filters nd restarted the game this is been going on for the past 2-3 days
what the
@hollow kraken did not work dam i am still a noob
!feedback
@_@
hollow kraken
You need to DM her that command
kindred forum
ohhhh
hazy breach
"please send me a direct message with !feedback"
hollow kraken
No problem 
kindred forum
Thank You Friends 😄
kindred forum
done i reported it
tropic nest
i got a minor UI bug while looking at the ships in memento
it looks like that if you touch/click one ship to inspect and then, if before said ship's page loads you click on a ship you dont have, the missing ship popup will load along with the ship details of the ship you clicked before and all the "inner UI" gets blurred
the bug stays as long as you let the missing ship popup open
im gonna send some screenshots
only when i enter some places in the game (like battle per example) the blurry ends
but even when blurried you can interact with thr popup
except on the main screen
its not really an issue but i wanna report it since it will help
the bug can be replicated
btw how can i send this to belfast?
silver mason
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
tropic nest
thx dud
lavish magnet
Idk if its alr been reported, but whenever u wanna send ships for commission, some of the ships have been labelled as 'secretary' or 'fleet 1/2/3/4/5/6' when non of them are assigned too any of those roles. I checked back to docks and secretary, they are not there. This bug happens every now and then. Not frequent enough to be a nuisance, just annoying.
small knot
Do you have a screenshots of the issue? Because this is the first time I've heard of ships being labeled as parts of fleets or secretaries and not actually being parts of fleets or secretaries.
lavish magnet
nope ill try to get one asap
or i can just cancel the commission
cant seem to trigger it again
maybe gotta wait to complete the commission and starting another run right after that
probably tmr cuz its late for me rn. Ill tag the report along with screenshots
mellow elk
small knot
You're going to have to restart your game, then sort your dock by time joined. The ship you built should be at the very bottom.
long latch
There is no day that I can get into the game well (Washington)
silver mason
Got this on a loading thingy when I logged in (after a WiFi change made it think I was logged on another device 
)
The game recovered from the exception, though.
white vector
small knot
As of recently, yes. Only solution is a restart. May have to do it a few times if it doesn't fix itself the first time.
lavish magnet
Idk if its alr been reported, but whenever u wanna send ships for commission, some of the ships have been labelled as 'secretary' or 'fleet 1/2/3/4/5/6' when non of them are assigned too any of those roles. I checked back to docks and secretary, they are not there. This bug happens every now and then. Not frequent enough to be a nuisance, just annoying.
versed hemlock
steep adder
royal jackal
All my saved fleets for the event disappeared, but the meowfficers did not disappear. I did not delete the fleets and did not reinstall the game. I didn’t touch anything.
buoyant hemlock
It appears that Essex raid isn't counting toward secretary quests
Surcouf still at 0/20 despite winning while in fleet
brisk imp
Is getting a 9hr commission a bug or am I derping on a stealth patch? I'm level 121
uncut spire
Not mine but why did this happened
Is it because the ship dealt too much damage?
quick locust
"Cheat" 
finite slate
well lack of better word 
quick locust
/15runs
buoyant hemlock
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of your daily amount.
quick locust
Between a number of people not bothering to read the in-game tooltip, those not bothering to check previous messages on this channel prior to asking, and having a specific command just to answer that "bug", naaah, it was not known :P
placid horizon
EN can't read
marble tangle
^
uneven ravine
Does anyone know how to fix this
nevermind i closed and launched azur lane again
honest solar
Yeah, occasionally happens. If you sort your dock by Time you should see the new ships back at the top
glass sable
zinc reef
When you look at a guild application but take no action and someone else accepts them, it still shows a notification of their request. Logging out and back in clears it though.
chrome pike
I tried to rename Graf Zeppelin and FdG after oath by adding "Cute" before their original names. For some reason, "it contains blocked words"
Same, when i tried for test submit their names without any changes.
Their original names contains blocked words?
vagrant lantern
ember dawn
peli is a banned word which causes Graf Zeppelin to be blocked
quick locust
put capital I in place of l
golden drift
The unique g in FdG is also blocked because special character
frosty gyro
its a known issue
woeful willow
Sometimes (a lot) I have to restart the game when I launch it because it gets stucked in there, it is kind of annoying (android, s10)
hard tusk
Is there a limit to dorm happiness? Mine is at 310 at the moment
marble tangle
no limit
silver mason
Ok seriously
Is it me or is AL not tolerating bad connections even more than it was?
It is now freezing on the Network Disconnected dialog and kicking me out (Your account is logged in on another device 
) a lot more.
hard tusk
The game kicks me out when the connection is at 1 bar but is always been like that for me
tribal lance
Big lag when you go in the friend menu and tap on the chat icon
Anything with this ?
mossy depot
If you tap on a skin then tap on another skin and tap back really fast, the message breaks and doesn’t match the skin being shown
raw temple
I didn't see anything in the known bugs for this, but recently my number of Hard Mode attempts and Exercise attempts sometimes don't reset at the daily rollover. I've had it happen twice in the past week.
neon crag
Two differently sized colons after "Win conditions"?
storm axle
@hard tusk There is a "max" happiness in terms that only the best few furnitures count towards happiness. Tap on the happy face on top right of dorm to see details.
tame crystal
It did not consumes any battle pass