bug-reports

[foggy dove]

@scenic jasper could you report it?

[stray locust]

And i was happy for a moment

[honest solar]

Already been brought up.

[foggy dove]

no one actually reported it

like thru the bot

[storm axle]

for visitors dyed in red archive, does anyone else have the memory progress reset?

[covert laurel]

https://nayu.moe/lRRRzl

Notice is bugged ... the marker is not going away, even after using the notified option

[white stone]

for visitors dyed in red archive, does anyone else have the memory progress reset?
@storm axle No, I don't.

But I haven't started playing anything yet either.

[stray locust]

Kaga (BB))

[white stone]

Oh, whoops, that. Yes, actually, I have.

[foggy dove]

@stray locust please report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[quaint salmon]

i think this isnt supposed to be there

wait someone already reported it

[unreal junco]

What is wrong with amagi skin? Does she even have one?

[rotund viper]

In due time....

[stray locust]

Done reporting

[stoic anchor]

Crimson Echoes in the events tab is kinda glued together

[neon coral]

I got the same experience as Haobo in the war archives. Got the cutscenes, but all my progress is still there, although the phase is stuck at 11% and was 100% before.

[stray locust]

Checked, and yep visitor war archive progress tab is reset

[foggy dove]

Can someone report the visitor war archive reset

@stoic anchor could you please report it

[stoic anchor]

Yup

[foggy dove]

@quaint salmon no one has actually reported it despite me asking like 3-4x, could you please report it?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[honest solar]

Was about to, but Belfast died for a bit

[foggy dove]

dammit discord

[honest solar]

Nah, I think she was restarted

Gonna try again

[buoyant hemlock]

Why did I get Edinburgh instead of Little Renown when I logged in? i am confusion

[foggy dove]

what does it show in dock?

[onyx beacon]

is this a bug?

[honest solar]

Sent it in

And yes

[foggy dove]

thank euno

[austere elbow]

Bug or they are playing with us?

[honest solar]

It is a bug

That's why it's been listed in this channel several times, and reported to #known-bugs

[buoyant hemlock]

I restarted the game and she was there, ahahaha. Free Edinburgh, I guess?

[foggy dove]

but did you get the renown crucially

[buoyant hemlock]

The NPC one

[foggy dove]

yeah you got her right?

[buoyant hemlock]

Yep

After I restarted the game

[karmic urchin]

I got Renown loli and even put her in skill training room but she doesn't show up in my dock and fleet

[foggy dove]

NPC

she can't be put in dorm

or commission

and she's a backliner

[buoyant hemlock]

sorry dunno if this is posted but I think this needs a fix some time

its only them who are wrong...all others are fine

[foggy dove]

happens when scrolling too fast

[buoyant hemlock]

oh ok

[karmic urchin]

yeah but she is not in dock and main fleet. I don't know if it's because I had game disconnection when I got her when logging in

this is some weird bug

[foggy dove]

wait

in dock she's at top left most corner

[karmic urchin]

[placid horizon]

and npc's dont appear in collection

[karmic urchin]

now I can confirm it

[honest solar]

Could be your device doesn't have the RAM necessary to keep the app active when you switch

[hollow kraken]

Personally haven't noticed it resetting, but it definitely sounds like a device issue. If you haven't already, try restarting your device and clearing the game cache to see if that might help it

[full narwhal]

i had it 100% but it shows 11% now and all levels still are cleared

[scenic python]

C2. Can't use 2nd fleet only. 2nd image is the message. And if I fill in the 1st fleet I can only see the 1st fleet in sortie, and when I tried switching it says "no fleet to change with". Tried restarting, nothing happened. Also advice button on sub fleet (on the event map at least) isn't working.

[hollow kraken]

@full narwhal It's been asked to report but no one has formally report it yet. Can you send it in please?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[full narwhal]

ok

[hollow kraken]

@scenic python Hm...try a file repair perhaps from the settings menu? Just to see if that solves it

[vast rose]

Have the same issue but on C1. Was doing the stage, got disconnected, downloaded the 2nd small update before the issue occured. Relogging, doing another stage, using other ships and file repair didnt resolve the issue.

[scenic python]

@hollow kraken still the same

[hollow kraken]

Odd Can you open up log mode and screenshot the logs when you're getting that error? And then report it if you don't mind

/logmode

[bronze mauve]

https://youtu.be/l3ujs7D0tFE

[foggy dove]

@full narwhal @storm axle oh, it's because there were changes to the story

[scenic python]

Did twice to capture the message quickly

[hollow kraken]

Hm...nothing seems out of the ordinary there But if you don't mind, go ahead and report it for now please

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[scenic python]

Yay

@hollow kraken technical bug or battle/sortie bug?

[hoary valve]

Has anyone reported yet Tosa cannot be included with any mainline ships in PvP defense? She can only be placed if she's alone.

[hollow kraken]

@scenic python Hm...battle/sortie
@hoary valve No one has reported such an issue yet. Can you get some screenshots/screen recording of this happening? And I'll test it on my end as well

[hoary valve]

It's not in Known bugs. Just asking if anyone else reported here.

[unreal summit]

So I purchased the 26 dollars pack but I don't see the the quintuple torp, why?

[foggy dove]

that gear is t2

the box only has t3 gear

[hollow kraken]

Oh. Wait

PVP defense selection is all kinds of messed up

[unreal summit]

Ah okay! Thank you very much. Didn't realize it

[scenic python]

@hollow kraken
https://streamable.com/oz1wyc

[hoary valve]

PVP defense selection is all kinds of messed up
@hollow kraken Yeah, selection of mainline can choose vanguard and vice versa

[hollow kraken]

@scenic python That's actually perfect Yeah, please report it for now and when Belfast ask for the screenshot, please include the link for that video
@hoary valve Yeah, please do report it if you don't mind

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hoary valve]

@hoary valve Yeah, please do report it if you don't mind :ChocolaWink:
@hollow kraken Okay, I'll try to put everything I noticed in.

[scenic python]

@hollow kraken is it a technical or battle/sortie bug? Just asking again

[oblique sluice]

Old bug but not sure if reported as it has persisted for a few months now. My dock screen lags for a good 5-10 seconds when trying to select “enhanceable” as a sorting option. The lag persists even when closing dock screen and reopening. “Has skin” and “Has retrofit” work fine however.

[hollow kraken]

You can just put it as a battle/sortie

[oak fractal]

did that patch broke something with preformance? my game stutters when ships move during map phase

[foggy dove]

it's been... a bug for a few months at this point

with retrofit ships

[honest solar]

Using the "Enhanceable" filter will, by nature, take longer than the others -- it's having to individually check every ship

So reloading the dock also causes that check to occur again

[oblique sluice]

Thanks for the response! Makes sense

[scenic python]

@hollow kraken is it supposed to end here?

[hollow kraken]

Hm...that is the final screen.

[scenic python]

Just received

[simple oak]

Wait how is that a bug ?
https://discordapp.com/channels/456397991847395339/474210478311211029/702903399548715078

[hollow kraken]

Oh, we just got another report for it

[scenic python]

I think its supposed to confirm to post the report or do it again

[hollow kraken]

@scenic python Nah, it should send it automatically at that point (or at least last time I tested the report feature). But we just got a report for it, though if you don't mind, can I attach your video to it?

[wicked brook]

Can't collect gear pack

[scenic python]

Should I report again?

[hollow kraken]

@simple oak Hm...I would imagine b/c it doesn't show "Rate Up" or something similar on that screen? Not too sure though

@scenic python Nah, we just got a report it now in #known-bugs

[scenic python]

Oh I see, okay. You can attach my video to it

[simple oak]

But she's not supposed to be rated up, rather rated down, and those have never been displayed as far as I know.

[hollow kraken]

Thank you

@simple oak Nah, as in the flavor text. ("UP") like on the other characters

[quasi urchin]

so i bought the crismon pack with the free skin but I didn't get the skin.

[simple oak]

Ah no my bad I just understood, there is actually 2 "))"

[quasi urchin]

nothing showed up on my screen and no item about the skin in inventory. there a way to check what skins you have?

[gusty sky]

My game originally was updated, i got loli renown but her name was in chinese and then the game kicked me out because i had to reupdate it and now my game wouldnt even load its been 5 minutes stuck on the same screen

https://cdn.discordapp.com/attachments/460645783021289472/702926621102964786/Screenshot_20200423-095846_Azur_Lane.jpg

[oak fractal]

https://streamable.com/hi90um this shit, i have played yesterday and it was fine

[gusty sky]

its now updating x)

[arctic warren]

uhh i can't add more than 1 ship to my defensive pvp fleet to either my backline or frontline. like i'll press confirm and nothing will happen. tried restarting the app and nothing's changing

[foggy dove]

#known-bugs

[simple oak]

For some reason I'm still getting the Crimson Echoes cutscenes even though I already completed it, is this intended somehow ? I doubt they changed anything otherwise it wouldn't be show as complete in the memories, right ?

[sonic pollen]

Hello. I apologize if this is an unimportant question, but. One of Naganami's emotions has a slight “defect?” in the hairs. It may have been so planned, but this is the only place with such a situation. I'm just curious about this.

[gaunt marsh]

Not a big deal but shouldn't this be "talk" not "take"?

[hollow kraken]

@sonic pollen I'm not even noticing anything there personally besides just the reflection
@gaunt marsh Unfortunately just human typos

[sonic pollen]

@hollow kraken oh ok, sorry

[wicked brook]

Are the New Commander Support Packs only for new commanders? If so, why give the option for senior commanders to buy them if they can't even be opened? Unless it's an error and anyone can get and open them

[foggy dove]

I can see them despite being level 108

where are you checking

shop > packs

[unreal summit]

Is this a bug?

[honest solar]

Please clarify what you're referring to. The stat chart?

[unreal summit]

Yes

[honest solar]

Does it stay that way if you restart your game?

[unreal summit]

Lemme check

Still the same

[short hinge]

Now what. I killed the Yuudachi node last and the boss node didnt show up.

sorry nothin. A restart helped it

[unreal summit]

@honest solar still the same

[honest solar]

Would you go ahead and report it to Belfast?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[unreal summit]

Alright

[honest solar]

I ran into a slightly different issue on C1 - I started the sortie, but restarted the game a few times before eventually going through and completing it
Afterwards, when going back to C1, the fleets I had created were completely cleared out

[unreal summit]

What kind of issue is this?

[honest solar]

Go with Dock (4) for now

[tulip beacon]

Is seeing events cutscenes even if I played the event first time normal?

[silver mason]

As for the emoji 🤷🏼‍♀️🤷🏼‍♀️🤷🏼‍♀️🤷🏼‍♀️ segfault, it seems to be coming from the mini chat on the main screen.
When the chat is open in auto battle, nothing interesting happens until you return to the menu.

Perhaps it has to do with the truncation to fit on the screen?

Definitely caused by the mini chat text display routine.

Post the kill code in battle, nothing happens, return home, crash.

Post the kill code then 4 normal messages (so it is overwritten) in battle, return home, and nothing happens.

[void nebula]

so um, my subs are stuck in "engaged" mode after clearing c1 once.

and i cant summon a second fleet

[silver mason]

That should narrow things down

[deep furnace]

Is there a bug in d1 stage?

I cant deploy my 2nd fleet and my sub still in engagement even when i am not entering any stage

[void nebula]

so its not random!

[silver mason]

Definitely truncation issue
123456789012345678901234567 is the truncation point in the mini chat on my device

123456789012345678901234🤷🏼‍♀️ crashes.
123456789012345678901234567🤷🏼‍♀️ does not.

[vapid crown]

I know that this event came out long before the Sardegna Empire was cemented, but I figure y'all would like to get this little thing fixed.

[silver mason]

ok I definitely got this
it happens when any 4 byte UTF-8 sequence gets truncated in the mini chat. Opening a new bugreport with the new information.

[frosty gyro]

@vapid crown may you report it formally?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[wicked brook]

This is the issue I'm talking about. I purchased the $25 pack and I can't even open it

[unreal summit]

Did you try to restart the game?

[vapid crown]

I want to report this on Trello, but I have absolutely no clue how to even work that application.

[naive oasis]

there's seem to be a bug where you clear A1 but the related mission remains unchanged/doesn't complete

[frosty gyro]

@vapid crown please read the message by belfast

she will tell you how to report formally

and she will guide you in DMs as to how to do it

[vapid crown]

Alright, got it submitted.

[storm axle]

is 100% for visitors dyed in red archive still possible? Did every level from C1-D3 once and only got to 38%

[golden drift]

Are all the maps fully cleared and 3*’d?

[storm axle]

yes

[golden drift]

Might need a restart then

[storm axle]

they were 3*d beforehand and all cutscenes that played seemed like it was the final one

no map entering cutscene or boss cutscenes

[grim valve]

Is this really file update ? Cuz i already download the pre-download file

[frosty gyro]

hotfix I believe

[void nebula]

already

[honest robin]

is it me or i don't see little renown in my dock when I'm trying to add her to a fleet?

I see her in the dock option but not in the add ship in formation

wait

she's a BB mlao

im dumb

[honest solar]

Also, depending on what you're doing as you look for her, she won't show up because she's an NPC ship (such as dorms, or skill training)

[honest solar]

Map description for C2 mentions a "Heavy cruiser", but the boss is Naka, who is a CL. Is this an old holdover from original run?

[pulsar gazelle]

Weren't we supposed to get the automatic commission repeat?

[silver mason]

Found how the mini chat crashes when truncating the 4 byte UTF-8 sequences.

It is, as I suspected, caused by a UTF-16 surrogate pair being split up somewhere, and Unity's internals are not handling it properly when it converts it to UTF-8.

I still don't know why or where the surrogate split occurs, and whether it is in Azur Lane's code or Unity's code.

[astral mica]

Ive already met the requirements and what? Tried to restart and still doesnt work

[frosty gyro]

I believe you are missing a carrier

[astral mica]

Ok nvm ur right but the last time i didnt a cv and still works... thx anyways

[rotund kite]

i can't find anything anywhere about the supposed new commision renew or what ever. is it a bug or what is it?

[hybrid dove]

Couldn't find it listed as a known. The 'Akizuki-class' destroyers are listed as 'Niizuki-class' in the Fleet Tech list.

[void nebula]

need to fill both fleets

except you need to fill that carrier spot first

[narrow mango]

No voices for new characters and little reown

[north flume]

update your voice files and restart the game

[honest solar]

I think moreso, it's that most of them didn't get voices in this patch

Per patch notes, only the Makinami skin had added lines at this time https://pbs.twimg.com/media/EWNf_1mVAAEnfAP.jpg:large

[royal silo]

Something not right

[wispy apex]

Watashi wa numbah #FFFFFF!

[past timber]

when I want to open my gacha results, I can't open it

[honest solar]

Try restarting your client, and then sorting your dock by New

[past timber]

I do it many times

But still not working

[upbeat jewel]

Any idea on how to fix this?

I tried restarting the game but that didn’t help

[unreal summit]

I'm reporting a bug about the gacha pull. I'd like to know how come that I spent over 65 dollars and I used almost all my gems, yet I haven't got Tosa yet, isn't something wrong with the pull?!

[wispy apex]

Bro... you just gambled that money away

[small knot]

You just haven't gotten lucky enough yet, such is the case when RNG is involved.

[unreal summit]

The gacha is glitched

[foggy dove]

It's not.

[wispy apex]

2% does not equal 100%

[upbeat jewel]

Does anyone know how to fix my mail problem?

[silver mason]

so let's say we have a 6 sided die.
1: Kent
2: Nevada
3: Pennsylvania
4: San Diego
5: Portland
6: Tosa

You could roll that die 6 times, and not get a single Tosa. This is despite being a 1 in 6 chance.

Additionally, you can roll it 5,000,000 times and get Kent each time. Chances? Incredibly slim. Possible? Yes.

@unreal summit the bug is you for believing that more rolls = guaranteed tosa

UserError

[unreal summit]

Of course I'm gonna roll, how do you expect Tosa to appear? Suddenly I find her in my dock? Jesus this is place to report bugs not act like a troll

[honest solar]

Please drop the conversation. Pi, while you're rationale isn't wrong, plus don't refer to other players that way. And Hayashi, unfortunately it is a case of luck, and while there have been suggestions in #game-feedback for methods of having safety nets, there is no bug at present with regards to the banner rates.

[unreal summit]

So what's this safety net?

[storm axle]

An example would be you get a point for every build, and you can trade 500 points for an event ship

[unreal summit]

That's an excellent idea

[analog plaza]

I think I broke something

Retrofit menu is fully interactive in battle as well

[storm axle]

just do a restart

[analog plaza]

Yeah that fixed it

[surreal eagle]

Don’t know if that count as a bug. So if a ship can be retrofitted then she should have second skill and display as locked before you finish the retrofit node, right? But my Sandy here doesn’t have the second skill showed though

[eager wave]

ehm no one uses any attacks

i cant use any attacks and the torp dont attack

i can movetho

and the timer doesnt go down

[acoustic urchin]

I think c3 got bugged, can't send both fleets.

[void nebula]

c1, c2, and c3 are most likely all bugged

you'll have to pass through with just 1 fleet and no subs

[acoustic urchin]

Damn, ok thanks .

[haughty smelt]

found a typo

“Makinami time for school! 14%” ;

It says 14% twice

[mortal arrow]

Ship type and level seem to be swapped incorrectly. Occurred after I swapped positions and changed meowciffers

This also occurs

[buoyant hemlock]

ok someone just got intrepid atm... bug??

[golden drift]

They didn’t finish the construction started during Microlayer. Not a bug

[buoyant hemlock]

ah didnt think of that

[upbeat jewel]

Welp disregard my issue with the mail it just decided to work at random

[plucky portal]

There are no ex lines for Tosa

Am disappointed

[foggy dove]

is it even possible to max tosa affection within 16h?

[plucky portal]

i do it every event

you only need like 13 and a half hours if done fast

but checking the inspect menu after, there are no ex lines

[hollow kraken]

Yeah, they were likely delayed due to ongoing circumstances as it seems like there's nothing been pulled for JP/CN either. But just to play it safe, please do report it just in case

[plucky portal]

nor does anything she say change

aight

[hollow kraken]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[deep furnace]

!feedback Happen in D1. I place 2 fleet but only 1 fleet show up in battle and i cant switch to the other fleet. Also my sub still in engage even when i am not playing any stage

[golden drift]

You have the dm the bot for the command to work, and your message has to be separate from the command

[foggy dove]

it's been reported https://trello.com/c/cbak7Xkw/1450-subs-stuck-in-engage-mode

Trello

Subs stuck in engage mode

User Info: 67186856
System Info: Memu play
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions crash the game)
**How to Reproduce...

Votes

1

Labels

High, Android

[deep furnace]

Is it only happen to sub? Cause in my case. Even my 2nd fleet is gone

[fiery wasp]

just notice this and try to open crimson echoes. the CG plays like I first time open it while i actually already cleared it. I tried to restart the game and the result still the same (maybe I just wait for another update?) although it's no issue in my case but what's going on here?

fix: visitors dyed in red.
I mixed up the name

[foggy dove]

there were changes to the story

hence the story progress was reset

[fiery wasp]

so I just stroll in the stage again to unlock the CG again?

but I see the issue. thx for telling

[timber rose]

After restarting the game, fleet setup moves from bottom line to the top one, and not without issues.
Stage is 7-1 hardmode

[white stone]

A minor one, but the dorm meals are now all called "Snacks #1-6" instead of their respective meal names. (Oxy Cola, et al.)

[shell ice]

the screen whited out when i play sos mission

the next battle(still in sos mission) still being whited out

[ancient maple]

Restart your game

[shell ice]

worked again

[deep furnace]

Where did my fleet 1 go?

[tawdry atlas]

try restarting?

[deep furnace]

Done

I even clear that stage using 1 fleet

Nothing changed

already tried

1 restrating

2 clearing that stage using that one fleet

find it

how to fixed it

clear the fleet and select other ship

that fixed the bug

[signal pasture]

Is Isuzu's AA gun not showing the decreased effs when not using an IJN gun a bug or intended?
https://cdn.discordapp.com/attachments/460645783021289472/703167469111607347/Screenshot_2020-04-24-16-48-52-79_41be58ba4732ca6a1097a3b2524cd3ac.png

also the effs of the main gun too

[deep furnace]

find a way to fix the sub engage bug too

press the clear fleet button when there is no sub selected

and voila your sub no longer engaged

[civic anvil]

For whatever reason, both vanguard and main ships are appearing when I'm wanting to add someone to the back

[foggy dove]

it's a known bug

[civic anvil]

How do I fix it?

Or has it not yet been patched

[foggy dove]

no patch

[civic anvil]

Gotcha

[frozen geode]

Hi everyone I've got this little bug: I didn't got the skin :/ how can I have it now?

[foggy dove]

do you have jamaica?

[frozen geode]

No

[foggy dove]

when did you start playing?

[frozen geode]

Long time ago

I'll check that

[foggy dove]

assuming you joined before september last year

it means you already got the skin

[frozen geode]

I got 200 pieces so that means i got the skin before? Ty

[foggy dove]

yesh

[frozen geode]

And yes i start before septembre

[unborn night]

I know that Tosa's skill mentions BB hull type... though i must ask is it intended her barrage doesn't work for BC and BBV?
Find it a bit off to being locked to BB only and ignore the other hull types

[foggy dove]

i strongly doubt it isn't intended

would need to check the wording in JP/CN

[unborn night]

Well the translation has no issues, but i was curious if it worked for BC/BBV so i tried with Repulse and Isekai and it didn't work in the 3rd/4th/5th battles

Worked for Nelson though, so can confirm the skill itself works

[toxic rapids]

Think the devs could make the background a bit darker so we have some contrast to actually be able to read the accumulated trust value.

[foggy dove]

checked CN, it also specifically mentions BB

Likely intended

[unborn night]

gotcha 👍

[foggy dove]

@toxic rapids it's been suggested yes

[toxic rapids]

I guess in the mean time I'm done when I see 4 green blobs

[stuck badge]

ummm i want to ask not about bug but... can we get naka from event build?

[foggy dove]

i mean yes?

[stuck badge]

ohh awesome

cause i already buy her skin lol

[azure terrace]

Any of you mind explaining why I'm missing this cutscene

I have almost 3 sets of chapayev's gun I demand a logical and proper explanation

[buoyant hemlock]

Anyone got this bug where you can't put subs into hard mode event maps?

[foggy dove]

it's a bug

press the clear fleet button when there is no sub selected
and voila your sub no longer engaged

@azure terrace please email customer support to get them to unlock the cut scene for you

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[lean gull]

I wonder if this is a bug or not...
Tosa's chibi costume doesn't match with the image, it is mirrored.
In the image, the left side is white and the right side is white
In the chibi, the left side is black and the right side is white

[foggy dove]

@lean gull please report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[fallen wyvern]

what's this

[foggy dove]

server desync

restart the game

[oblique burrow]

I tried to search through past reports, but are there any bugs with the current event banner showing you picked up characters but you didn't get them?

[foggy dove]

the icon "event pick up" is only a visual indicator that such ships are build only

doesn't actually indicate if you got em

[stray locust]

Is this spot here part of the art? Feels out of place compared to everything else
Map of B2

[oblique burrow]

Ty

[foggy dove]

yes

[narrow mango]

Says I picked up Amagi. I never did

[foggy dove]

the icon doesn't indicate you got her

it indicates the ship is build only

[narrow mango]

Ohhhhh

Thank you

[devout vessel]

not sure if this has been reported

[hollow kraken]

For Azuma correct? Yepp, it has been

[midnight canopy]

Hi there! I want to know why I can't unlock chapter one of the Meowfficers memory? Im already a commander lvl 73. If you need some information please ask me. Thanks for the help.

[trim glacier]

I have a problem

[small knot]

This is the place to talk about it, so feel free to speak.

[buoyant hemlock]

I have the same problem(meowfficer)

[small knot]

For the meowfficer thing, you're likely going to have to email customer support to get that fixed. Seems to be the only option when dealing with cutscenes you should have.

[trim glacier]

I can't move

[frosty gyro]

have you tried restarting the app?

[trim glacier]

yes

[quiet pollen]

Something’s not right

Only the submarine button works and the rest of the buttons don’t show reload time and the coundown timer is frozen

[twilit bolt]

Anyone have this problem where the game keep on crashing ? Currently running on iPhone 7 iOS 13.4.1

[silver mason]

Tosa's chibi doesn't seem to have the right hitbox/layering, allowing Sandy to walk all over her.

[quiet pollen]

Happens most of the time

[small knot]

@quiet pollen Probably happened because you were playing through server reset. Weird things are known to happen if you're still playing during that time.

[quiet pollen]

Restarting the game somehow fixed it

[cursive kraken]

I was able to build Stanly a few days ago but in acces says she can only be obtained through event login

[honest solar]

Yeah, looks like her card wasn't updated when she was added to permanent pool -- if you wouldn't mind, would you report it to belfast?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[shell heron]

Someone can help me to solved this problem ? Last night not get this problem, the problem is stuck on that screen

[midnight sun]

your internet stable?

have you tried to switch into another internet connection / wifi / mobile data to see if there's any difference?

[shell heron]

Stable, in this morning I updgrade OS on my phone, but I don't play azur lane (because ramadhan XD) after updrade, this night I want play AL but get that problem

I play other game is fine

[midnight sun]

try go to your app management, clear cache for AL apps, restart your device, and then try to open AL again to see if there's any difference

[shell heron]

There step can't delete my account ?because I forget Bind my account 😅

[midnight sun]

clearing cache will not delete your account.

it's just flushing some memory used for the game without making the game deleted or something

make sure you click clear cache though, not clear data

[shell heron]

Okay I will try that

Same, stuck on that loading 😭

[deep token]

Is it intended for Georgia to have her special touch line locked in details tab?

Special touch line works when she is set as secretary

[hollow kraken]

Yepp, it is. For PR ships, unlocking lines in the details tab is locked behind their Dev level

@shell heron Well if you don't have your account bound, you could try doing this: Using a file explorer on your device, navigate to 'Android/data/com.YoStarEN.AzurLane/files' and delete 'version.txt', 'version-live2d.txt', and 'version-csv.txt'. This will force a redownload of game files while preserving account data.

[shell heron]

@shell heron Well if you don't have your account bound, you could try doing this: Using a file explorer on your device, navigate to 'Android/data/com.YoStarEN.AzurLane/files' and delete 'version.txt', 'version-live2d.txt', and 'version-csv.txt'. This will force a redownload of game files while preserving account data.
@hollow kraken not work, notification for download not come when I open the game

[hollow kraken]

And you deleted all those specific files?

[shell heron]

And you deleted all those specific files?
@hollow kraken yes

[hollow kraken]

Hm...okay. If you're sure you did and it still didn't work, unfortunately it seems a full reinstall will be the only option most likely. If you do wanna try the reinstall and need help recovering your account, you can contact customer support and they'll help you recover your account

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[hollow kraken]

contact info for customer support in case you end up needing it

[slow radish]

Hello, I want to report a bug on Gascogne that she's started to showing EX / after oath dialouges while I haven't oath her yet

[ebon coral]

in the last EXAM part of the beginner missions there used to be a mission that required you to level a single ship to lvl 110. after finally getting a ship to 110 I went in to claim the reward this patch only to see that it now needs 15 ships at level 110?!? is this a bug or intended? thanks.

[hollow kraken]

@slow radish Hm...maybe Gascan's has a different unlock requirement (such as just reaching 100 affinity), but just to play it safe in case, please do report it to Belfast Bot

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

@ebon coral It's a known bug #known-bugs

[visual forum]

I know this is a knowned bug , however i keep restarting the game to go away (like it usually does ) and it doesnt , i restarted the game about 5 times till now.

[hollow kraken]

If it's like that even through restarts, it might just be corrupted files. Try a file repair from the settings menu or title screen of the game or maybe try clearing the game cache to see if that helps

[visual forum]

It seems it is only from my PC though , my phone seems to be working just fine . I will try redownloading it from the pc or something . maybe after an update i did today some files got corrupted

[placid adder]

is this a known bug? happens when I'm quickly swiping through ships

[visual forum]

yes

[placid adder]

alright then. feels like it's been like that for while now

[visual forum]

@hollow kraken about how much time does a file repair take ?

[hollow kraken]

Hm...it does depend on the device. When I did it a good while best for testing, it took about 2-5 minutes to check through the files and then prompt for the restart/redownload

[visual forum]

15-20 minutes?

it took 2 minutes to check

the redownload takes a while though

[hollow kraken]

Ah, gotcha. Yeah, it can

b/c it's having to redownload a lot of asset files

[visual forum]

it is just i dont wanna stay on that loading screen all night.

I am gonna see how much time it takes actually . and then compare it to the delete and redownload time (20 minutes (2 days ago) )

if the repair files takes more time , then there is no need to do that .

[swift hatch]

Am not sure if its the good channel for this but, actually, when i try to log in with my twitter account on my phone, thats say to me "azur lane cant log in to this acc". But on bluestacks, thats works well with the same account. (i try when i dont be log in bluestacks but nothing happens on my phone so). Any idea of what can cause that? u_u'

[visual forum]

Double check the Capital letters (if you have ) if everything is ok , try checking you twitter acount first . and retry , if it still doesnt work i dont know.

[swift hatch]

I check my autorisations on twitter, all good, the apps is still accepted, so its not that, and what do u mean by the capitals letter? If nothing is wrong when i try to log?

Ok nvm, i see, thats helps me, thanks thats works for now^^

[left fox]

the audio of monarch's voicelines is missing in iPad but it is there in when i play in bluestacks, and the game crashes when i try to do audio repair in iPad

[visual forum]

It is been 20 minutes and it is still loading the redownload. therefor deleting and redownloading the game from scratch is faster than doing the "file repair"

either that. or the file repair has a bug and it goes into infinite loop @hollow kraken

@left fox I think there is something with the repair fuction in azur lane client. It seems to either be too slow or go in an infinite loop of repairing , honestly deleting and redownloading the game takes 20 minutes . While doing a file repair takes more than that . It is honestly very weird , there is possibly a bug in the file repair .

So if you have a problem with audio , file repair will take more time .

[left fox]

I've even tried redownloading the game but did not work

audio repairs dont work either, the game crashes after 5 mins

[visual forum]

Only monarch's?

[left fox]

yes

other ship's audio are fine

[midnight sun]

monarch missing audios are #known-bugs on iOS device.

[visual forum]

that's odd

[left fox]

that is sad

[midnight sun]

well let's hope they gonna fix it then.

is your problem solved? what device are you on? @visual forum

[left fox]

yes cuz its bugging

thanks

[visual forum]

The problem only occured today , after i updated another app on Noxplayer. it might have to do something with it . i deleted and redownloading the game right now , it is on 80% , cause i got bored of waiting for the repair files . if the bug occurs even after that i will report it here again

[midnight sun]

oh the lost texture thing?

[visual forum]

what i am mostly concerned about is the fact that the file repair takes more time that deleting and redownloading the entire game

is there a bug with that?

[midnight sun]

idk about the bug with repairing files, never seen one

but i'm concerned about what kind of graphic setting are you on

is it OpenGL or DirectX ?

[visual forum]

have you ever tried to use repair file , after a texture loss or something?

cause even my android doesnt do that.

i have to redownload the entire game

[midnight sun]

the only time I had texture loss because I'm using OpenGL on graphic settings on Nox. changed it to DirectX and re-enable VT fixed it on my pc.

[visual forum]

i have OpelGL btw.

[midnight sun]

...

try to switch to DirectX

[visual forum]

it never had problem with that.

i use nox for 5 months now

most of my texture losses were from my android

[midnight sun]

it "might" be not a problem

but DirectX works better.

[visual forum]

I will try it after the game finishes downloading

[midnight sun]

most of the game played on Nox has texture loss when using OpenGL, based on what I read on the Internet.

[visual forum]

well .. 20 minutes it is all that takes for me to redownload it ,

so there is no big deal

i am basically waiting for commisions right now anyways

[midnight sun]

come here again to see if there's something wrong again, i'll try to help.

[visual forum]

i run out of oil

I am telling you . the texture loss is no big deal i got used to it from my phone

the file repair is what concerns me

[midnight sun]

is your internet stable?

[visual forum]

yeah

[midnight sun]

you should try to switch into another internet connection, and do the file repair to see if there's any difference.

[visual forum]

easier said than done.

but the internet is stable . that is not the problem

[midnight sun]

internet can be a problem with every loading, downloading, and installing session.

if it's still slow, there's something wrong with the speed of read/write system on your end.

[visual forum]

the internet is not the problem , everything works fine in game and the connection is good

the only problem is the "file repair"

[honest solar]

I think at this point you may need to take it to #tech-support

[visual forum]

probably

but i will just test if the game still has the corrupted textures in 1 minutes

it is 99%

if it still has then i will report it , either here or at #tech-support

[signal herald]

https://gyazo.com/108b8315b1b001ecb0af00468047b2cf

https://gyazo.com/c60194278f88508d86d8ee01ca4fbe1f

When I click/select 'go' it directs me to the research page/area

I clearly have portland at level 110 but it count for some reason

I'm on the Lexington server w/ the same user as here

[hollow kraken]

It's a known bug #known-bugs

[signal herald]

Oh I see xd mb I only searched for 'rookie'

[frail walrus]

Is Tosa's 3rd barrage (the one that works in the fleet she is not in) bugged currently or is the skill working as intended? Damage does not appear to be affected by skill level and is extremely weak compared to her other barrages.

I am aware that the skill text in the EN client does not explicitly say that specific portion of her "Crush Any Contender!" skill gets the skill mod, kinda hoping this is an oversight/bug issue. ^^;;

[wanton quartz]

The dmg is weak because it is. Not a bug

Also her supportive barrage actually deal more dmg than her close range barrage
But it proc once a battle, thrice per sortie, and its pretty shit. While the close range proc more often

[buoyant hemlock]

7-3

[golden drift]

Did you get her on hard mode perhaps? Possibly 7-5 (sub mission) if she drops there

[tawdry atlas]

7-5 follows 7-4 drops, not 7-3
probably hard mode

[noble scroll]

I should be able to collect her, but its not letting me despite having reached the threshold?

Or am I missing something?

[small knot]

Daily mission unlocks.

[noble scroll]

Ah, thanks.

[sour shale]

Portland seems to have lost her heart eyes with her new chibi :c

[oak night]

My game doesn't start: the screen it's like this since yesterday; it's a bug, if it is can i do something?

[sour shale]

Either try clearing cache or just reinstall

[oak night]

Ok,thanks

[sour shale]

Portland is missing her heart eyes in her new default chibi. Why does she not use the ones she has on her other skins?

[frosty gyro]

also please do not post your issue in multiple channels @oak night

[grim dirge]

Just got Hanazuki but she doesn't have any voice - her voice lines pop up but she's completely silent. All of the settings are so far up to date and I've restarted the app twice. Is there something else I've forgotten to do?

[sour shale]

She doesn't have a VA yet

[grim dirge]

that would explain a lot

😂

[drowsy spear]

Is this known?

Nvm then

[alpine swallow]

amagi doesnt have any slot for torpedo but why she have the torpedo stat?

[small knot]

Amagi's barrage launches a couple torpedoes.

[lyric hedge]

No boss come out

[hollow kraken]

Restart the app. This issue is usually due a network hiccup w/ the game server

[brittle shell]

my drop ship list is reseted to blank when I change some ships on hard mode fleet. is that normal ?

edit : nevermind. Already restored when I restart the game

[buoyant hemlock]

IM too

[frosty harness]

Threat level seems to not lower despite clearing stage with 3 stars

[tawdry atlas]

have you cleared the stage enough after 100% clear tho?
you can click on the threat level to see how many more clears you need for safe

[frosty harness]

Oh i thought i cleared it 8 times with 3 stars

[teal plaza]

I didn't spot it during my quick glance through the bug reports, but does anyone know if this typo in the Part 2 Prologue (I guess is what you can call it?) been reported yet?

[amber scarab]

does anyone know if these missions not completing are bugged? I have multiple 120s so they should both be complete

[simple oak]

@amber scarab Missions were added last update and are not retroactive.

[amber scarab]

ah I see. I didn't know that thanks!

[wispy hound]

Is this known yet?

161/160

[hollow kraken]

Not a bug. If you receive a bulin or ship from a mission, the game will still let you collect them (there by letting you go above the cap a little bit)

[stray locust]

Still batter

[modest stream]

is this known?

always happens with reno some other ships as well

[foggy dove]

happens when you scroll too fast

[patent trout]

https://cdn.discordapp.com/attachments/653424802169880610/704243585247215698/Screenshot_2020-04-27-03-11-44.png

Seems like it's supposed to be fixed with the patch, but doesn't work

[brave crag]

Hey just want to say, i got it once, haven't went into it again
but the boss fleet on D3 didn't spawn, i cleared 7 mob fleets

EN server

[floral yoke]

when i log in to the game for some reason i cant see my oil and gold

[patent trout]

Hey just want to say, i got it once, haven't went into it again
but the boss fleet on D3 didn't spawn, i cleared 7 mob fleets
@brave crag Did you try simply restarting the game? Usually that should fix that.

[brave crag]

crap, didn't know that's a fix, i retreated 😦

[patent trout]

It's fine for next time you know

[lost spade]

I have 2 smartphone redmi note 8 pro & redmi 5A. the problem is i think game resolution in RN8P too large and main fleet pointer target got cut by screen. I even cant see mob in the back when try to target without go full forward. I compare with my redmi 5A, the resolution is fit and normal. The pointer target never got cut even my vanguard in the frontmost position. I try solve the problem in option menu but there is no option for change resolution. UI setting didnt work too

• pict 1 redmi note 8 pro
• pict 2 redmi 5A

btw sorry for my bad english

[small pollen]

why cant I hear Z-23's additional voice line with Z-25 in game, even though it has it on the wiki?

[dusk quail]

right, Little Renown got stuck in pick-up animation

[torpid nimbus]

Is this a bug? I literally got her from build today

[regal inlet]

@torpid nimbus

She's constructable

[honest solar]

There are a number of units, especially ones that were previously monthly logins, that were added to permanent pools without having the archive updated

[regal inlet]

@honest solar so as I thought, it's better to go check wiki instead of archives?

[torpid nimbus]

Ok thanks

[rotund horizon]

Is these some bug

I cant open my game

It still loading

Please help me

Why i cant open my game i redowload it but it still loading like thit

#bug-reports

[frosty gyro]

please dont double post, I responded in #tech-support

[unborn night]

A small typo when you utilize the "Use same fleet" function, 'commsion'

[silver mason]

London's Modernization description has the title in Japanese/Chinese.

[hollow kraken]

@unborn night @silver mason Please do report those to Belfast Bot

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[ember sage]

I have issues on buying gems

help

[grand oxide]

Localization bug

[hollow kraken]

@ember sage What's the issue exactly?
@grand oxide Please do report it to Belfast Bot The steps to report are in her bot message just a little bit above

[ember sage]

well , after I finished online payments and security checks

the online wallet said that I have successfully buy the gems

but when I logged in

there's none

AL shows Error with doing the payment despite they minus my money

[hollow kraken]

Gotcha. In that case, please do contact customer support w/ your account information along w/ the purchase receipt and they'll get your items fixed for you

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at [e-mail]

Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[ember sage]

tks

[grand oxide]

Done 👌 @hollow kraken

Have another bug, I recently finished "120 lvl awakening" mission, but can't finish 115 despite I got like 20 120 lvl ships

[hollow kraken]

If I had to imagine, it's b/c the quest aren't retroactive. So awakening another ship to 115 should ideally fix it

[elfin loom]

They can be built in light construction

But it doesn’t show it here

[inner grotto]

Has anyone else noticed that an enemy Cooper's skill, during Exercise, will launch invisible planes, or is it just me?

[ember sage]

apparently , I haven't got my support

are they busy?

yeah after they DM me and I Replied back too

[inner grotto]

(Is that a bug report tho?)

[ember sage]

it's a bug

cause I haven't got my gems

payment bugs

idk how to fix tho

[hollow kraken]

@ember sage They work in CN time, so they're out of office right now. They'll respond when they get available though

[ember sage]

so it's a bot right?

cya

[small knot]

Working as intended for me. Setting is turned off. Also, the setting only affects common and rares.

[honest solar]

Elite (Purple) ships will always pop up to draw attention to them

[covert stump]

Tried to enter dorm to feed my slaves ships, got hit with this and had to restart

Inescapable

[buoyant sable]

Usually a restart fixes that, it's rate to come across, but it does happen

[reef fulcrum]

uh did I do something wrong with my account D:

[small knot]

Maybe. You should probably try restarting your game.

[reef fulcrum]

I did, then my map became all zoomed out

[kindred notch]

This screen is stuck no matter what I do

[hollow kraken]

It's a general, known issue w/ the UI at times. A restart should ideally fix it

[queen timber]

I have 2 enty on my fleet

[foggy dove]

just a visual bug

it's actually a monitor

as shown by the icon

[queen timber]

Ive restarted the game and its fixed

[versed crow]

Im ranked both 92 & 87??????

[foggy dove]

hasn't updated properly

[versed crow]

It happened before

And this is the second update where i got 2 placing

[last pike]

https://i.imgur.com/SMlh6Of.png

A part used to improve gear huh. Well that's just rude

[keen matrix]

I finished the Jamaica event for the first time, but I don't know If I received her, It is normal when I get a new skin It pops out and I can choose where to use it but it didn't appear. Now I don't know If I have this skin or not, I can't check in the dock cause I don't have her lmao

[true gazelle]

you should have the skin

[keen matrix]

I hope cause I'm a little bit confused XD

[final galleon]

Is this normal? It loads super super slow.

[potent crow]

Boss fleet not Spawning
Also I got kicked out of the game with the message: Your Account is logged in on another device

@keen matrix I've got a similar problem with that with the exception that I was Rewarded gold instead of the skin

[hollow kraken]

For the boss not spawning+the getting kicked out: that sounds like a general connection issue. Try restarting your device and network router. Or using a different network connection to see if it helps. As for the gold: that's what you get if you already own the skin

[potent crow]

my connection is fine the router didn't had any issues

[topaz cradle]

Isn't the text "Secretary" too big comparing to others?

For example

[last coral]

sometimes the urgent comms blink every second and it clears out the teams, it's usually fine if you tap fast enough but this time this happened instead

[golden drift]

Restart and it should be filled

[last coral]

yeah, but it's still annoying because it happens pretty often

[ocean cliff]

i would like to report a bug... I'm not getting any daily commissions that gives oil... It's all the low lv ones that doesnt give shit. Before when the day resets, the commissions will automatically be updated to be filled with ones that give oil as reward but not anymore

[white stone]

I have a question: can you really get any missing cutscenes by doing War Archives stages? I am missing that last one for Fallen Wings from back when it appeared regularly, but I've done D3 at least seven or eight times by now, and no dice.

It's still at 92%, presumably because I don't have that last cutscene.

[tawdry atlas]

you should be able to, unless it's a missing cutscene that wasnt 1 of the last ones obtainable from b3/d3
you can check what cutscene you're missing in event memento

[white stone]

I did. It's the one marked with ???. In just about all other events, I've gotten them by redoing D3 as many times as it took, but I didn't know about that when I first did Fallen Wings, hence why I'm missing it. I got the two I missed from Crimson Echoes when that one got a rerun, but that one wasn't via the War Archives.

[tawdry atlas]

i got 100% in FW from war archives just fine

[white stone]

I'll keep trying, of course, but I'm a bit curious since in events run the regular way, those last cutscenes rarely took long to appear.

And that was from redoing D3 as many times as it took?

[tawdry atlas]

yea until safe

[white stone]

Alrighty, thanks for the answers. I guess I'll just keep on doing that, then.

[paper meadow]

is Green Heart not being selected by the Recommended/Auto button for Commissions a known bug?

not even the ones that requires Carriers only is picking her up, even though she is my lowest level Carrier

[placid horizon]

Ship must be atleast locked and not in battle to be picked

[paper meadow]

obviously

this ship is both locked and not in battle and hasn't gotten selected for commissions once

[tawdry atlas]

is she lvl1?

[placid horizon]

^ lvl1 also wont be selected

Also being in hard mode fleet can prevent selecting

[stuck badge]

when i went to sortie it says not enough slot eventhough in dock still has space

it stop at 217

even though the max is 220

do anyone know about this?

[small knot]

Restart your game. Desyncs cause the ship count to be wrong.

[stuck badge]

ohh ok

[paper meadow]

she's not level 1, she's 66

same bug is happening with Little Renown btw

not being selected even though in dock, locked, above level 1, not in combat, not in exercise

[cunning mortar]

Is this normal or what

I can go to A6, but can't go back to D5

[small knot]

Unless there's some meowfficer skill involved, that's definitely strange.

[golden drift]

Probably a cat

There’s ones that increase movement near vanguard fleets

[humble falcon]

Hi, I've got a problem with loading screens when I go to battle forcing me to restart the game every single time

Also the game restarts by itself every now and then

I'll try reinstalling and see if it helps

[frosty gyro]

let us know in #tech-support @humble falcon

[humble falcon]

Will do

[quasi oxide]

Can’t find this in search, but I have 3 ships past 110 now. Most likely requires a new cap break and I’m over thinking, but worth the post

[small knot]

You're correct. You'll have to awaken new ships since those missions are apparently new and aren't retroactive.

[quasi oxide]

Ah, thank you~

[sharp pewter]

Ok need help. My monthly check is still the same at last month

[meager phoenix]

They are out for holiday, probably fix later

[quasi oxide]

Mines different

[daring jay]

core data shop is gone

(restarting doesnt seem to fix it)

[daring jay]

reinstalling the game fixed it

[buoyant hemlock]

Commission not refresh new day

[marble shuttle]

The attack screen doesn't go away

[honest solar]

Restart the game if that sort of thing happens.

[shy zinc]

Heyo, I've been unable to get to my missions screen, every time I click into the tab it hits a loading buffer that never drops, I've tried a data repair as well as uninstall and reinstall

I can see it update new completed missions but it will never load through to where I can claim them

[hollow kraken]

Hm...it's possible it's left over, broken files that a reinstall isn't getting rid of properly. If you'd like, you could try another reinstall while also being sure that ALL files from the game are deleted properly from your device. And also, you might wanna try logging into the game on another device (such as a spare phone or emulator) to see if it happens on there as well. Just to see if it's a device issue or something w/ the account

[shy zinc]

Unfortunately I don't have a spare device to try the account side thing. But I'll go ahead and do a full uninstall again and see if I that can make it work

[shy zinc]

Just got done and nothing has changed unfortunately

[sacred geode]

Taihou’s normal touch voice line doesn’t play when you touch her but her expression does. It also works in archives perfectly. This is for Her Phoenix’s Spring Song L2D skin.

[shell bramble]

since one or two days amagi's dorm animation stopped working. Now she just stands still and if she is walking she just "glides" around. putting her in a bathtub oder snow globe is the same.

cant put her into bed

[void nebula]

this a known issue?

[honest solar]

Yeah, unfortunately happens at times. Just need to restart the game.

[knotty zealot]

combat frozen but everything is still moving

game restart will probably fix it just thought it was interesting

[karmic pewter]

I can log-in the game for some reason, anybody know why?

[teal berry]

Won’t unlock even with requirements

[storm axle]

probably rounding, need to increase levels

[teal berry]

Then it shouldn’t be showing up as mett

[storm axle]

it doesnt show as met, its red

[teal berry]

Do you not see 75 75 is 75 no matter if it’s rounding or not it’s misleading and a bug

[storm axle]

It also shows as red, so it shows the requirement is not met

the actual average you have looks to be 74.25, it just rounds it up instead of down

[foggy dove]

> means you have to be above

not equal than/ greater to

you have to be level 76 on average

[teal berry]

That makes since except I’ve been at 400 EVA and passing. I thought it was odd

Could be solved be rounding down

[foggy dove]

whatever it is

not a bug

[teal berry]

I’m on the edge I think it’s slightly misleading thus shared. Obviously either way I need to lvl more ugh

[storm axle]

just remove a low level ship

[foggy dove]

^

[teal berry]

And replace with something that tanks EVA don’t have a good second fleet yet sadly, thus it’s more lvling

[storm axle]

removing amagi or the ship to the left of her (cant tell) should be ok

[teal berry]

Ugh sent them out already but you could probably see better with the lvls here that Eva falls to around 327ish I think was what is was

[frosty gyro]

just a friendly reminder this is #bug-reports

if you need help with your fleet and getting the right numbers, try asking in #gameplay-help

[teal berry]

That aside this isn’t for help

Beat me to it

[fathom moat]

somehow my game keep getting loading even tho i have a decent internet

[buoyant hemlock]

commission still not refresh newday

despite restarting the game

[golden drift]

Sometimes they don’t

[foggy dove]

if you keep the game open during daily reset

comms won't reset

[buoyant hemlock]

@foggy doveI restarted the game during daily reset

comms still won't reset

Yesterday, I reported this issue. I uninstalled the game and reinstalled it but it still didn't work

[buoyant hemlock]

I think daily comms are in urgent, not in daily

[foggy dove]

you need to log off before reset

[buoyant hemlock]

I know it

But it still reset comms

[zinc kelp]

I dont know if it has been reported yet: The awaken mission cant be completed

[undone scarab]

has anyone noticed weird de-syncs (I guess) with the bosses? this has only happened recently with 8 - 4 torps coming out at different times and I just witnessed 9 - 1 (Hard mode, if that means anything) DDs are stuck together rather then opposite sides

[golden sierra]

with yukikazes default l2d you can only zoom in and out on secretary view and not move up/down anymore, it DOES work with other ships.

[cloud stratus]

Sometimes the "Defeat all enemies" for 3 staring does not work. I had this multiple times now

[warm cave]

any particular map?

some maps spawn a few more enemies after the boss has appeared

@zinc kelp they can, you have to awaken a lvl 110/115 ship

[cloud stratus]

I cleared ch 4 and 5 for 3 star on my second Account. Yes i cleared all mobs, even the ones spawning with the boss

[zinc kelp]

@warm cave so u means i have to do it again

[storm axle]

its more like an extra, since I don't think it should have been a duplicate mission

plus you get more than enough cog chips anyway

[zinc kelp]

its more like an extra, since I don't think it should have been a duplicate mission
@storm axle but i just awaken some girls nothing really happened

[buoyant hemlock]

Is this considered a bug?

[ancient maple]

It's a common desync-related issue, a restart should fix it.

[buoyant hemlock]

Ok

Thank you~

[static bear]

weird graphical thing with the royal bed

[obsidian willow]

You guys should fix it, cause tbh bait design is pretty sad at this point. (the top one is normal, how every action window is always structured cancel on the left and confirm on the right. The below one is one that switched the options and auto appears once you run out, probably to bait unsuspected players.)

[dense frost]

has anyone reported nagato not buffing cvs?

[foggy dove]

no

[dense frost]

i reported it but someone should double check in case im going crazy

[foggy dove]

could we have like screenshots?

i'm gonna check the code

but like

no evidence it's a bit hard to tell

[dense frost]

yea the code doesnt have the cv portion in it

let me grab it, 1 sec

[frosty gyro]

some evidence in the screenshot section would be nice such as a screenshot of the code etc

[dense frost]

its missing a check for cvs and a call for buff_id = 11312

this might be better evidence, was changed on Apr 23rd patch

[young tapir]

Help i lost my accout

[foggy dove]

please go to #tech-support @young tapir

@dense frost Did my own checking, it's even worse than that

She straight up doesn't buff any ship besides herself

[dense frost]

lol your right

targetself

[hexed void]

no wonder something felt very wrong for the past week when I was running nougat

[ancient maple]

they sure donked good on this one.

[cloud stratus]

I defeated ALL enemies but i didnt get the star. Happened a lot recently

[dense frost]

you need to kill the boss after clearing the map

[cloud stratus]

I DID

this is just to proof i killed all mobs

[abstract locust]

(I dont know if you guys already patch this) everyone knows that tosa's 2nd skill is confusing to understand in EN server so i made a correct translation

ill be explaining tosa's 2nd skill as best as i could do pls understand
When the self is injured or the enemy enters the defensive range, a special round of barrage Lv.1 (Lv.10) power is triggered according to the skill level). After triggering, it enters the 15-second cooling level and other flagship battleship formations enter the area If you survive in the 3rd, 4th, and 5th battle of the formation, a round of support barrage Lv.1 (Lv.10) is launched 20 seconds after the battle begins

[golden drift]

That’s actually worse though, in all honesty

[ancient maple]

...yeah.

[golden drift]

Your wording would imply that the other fleet takes over the battle from the first fleet after a proximity barrage. Which makes absolutely no sense

[stoic anchor]

I personally feel like the skill is explained just fine as is

It's long but I haven't heard anyone call it confusing

[ancient maple]

...and shouldn't this belong more in #game-feedback than in #bug-reports?

[last coral]

@cloud stratus i think the star includes treasure mobs that appear from ? nodes even if you didn't trigger them

[regal dune]

its just me or vampire's "normal touch" audio is wrong and it is playing "special touch" audio?

[honest solar]

No, not just you: https://trello.com/c/MRG4R0fW/410-vampire-voice-line-uses-special-touch

[silver mason]

Wait can we talk about the decomps here?

For the bug reports that is

cuz I think I have a workaround for the unicode freeze bug

[tribal lance]

Hi, monarch got no voice after the unlock. I already try a few thing, repair, reinstall and DL, nothing is working. Some1 told me she got a vp so i got some ??? Any tips ??

[golden drift]

Known issue on iOS

[tribal lance]

Ok, so theres still no fix ?

[raven flume]

Is this one known yet?

No translation

[hollow kraken]

Yepp, it is

[dreamy valve]

Can we just let that Nagato bugged code nerf slide

[buoyant hemlock]

Just discovered a funny bug in the Dock, if you go to a character's retrofit screen, the line the chibi says is always from the ship to their right in the dock.

So for example here Warspite is saying Saratoga's line, and Saratoga says Ayanami's line

[low tulip]

Nagato's skill is bugged, she only buffs herself not the entire IJN composition, hopefully this gets fixed as soon as possible.

[foggy dove]

#known-bugs

[foggy dove]

yeah you can't?

[remote ferry]

Yeah

[foggy dove]

cos it's being blocked

by the boss fleet?

[remote ferry]

Yep

I deafeat boss fleet ends mission

Or stage

[foggy dove]

it's not a bug

[remote ferry]

Can t catch that free coins

Its my 3 time

[storm axle]

what level is that that has nothing but the boss and 1 fleet?

[daring jay]

any hard mode map on safe mode

[cloud stratus]

Why is my bugreport being ignored?

[hollow kraken]

Nothing gets ignored. Us assistants do get busy w/ other activities and duties (we're just humans ) so nobody has probably had to look into it. We'll check it out when we have time

[north flume]

@cloud stratus Unless you can consistently reproduce it - we won't be able to accept the report.
It provides no information except "it happened once" and considering lack of further reports by other players - it's most likely one-off problem on your end.

[cloud stratus]

It didn't happen once @north flume

It happened about 10 times in total

Why is the option "Frequency: Randomly. I'm not sure why it happens" available if you don't accept it anyways

I even have a video of it

[north flume]

is it the only affected map?

[cloud stratus]

like i said i had it multiple times on previous maps aswell

not always, but sometimes when trying the kill all enemies it just doesn't register it

[stoic anchor]

As far as I know cargo nodes are considered enemies, could it have to do with the questionmark nodes spawning cargo nodes?

[cloud stratus]

Might be but the enemies aren't even spawned...

that shouldn't count

[north flume]

[cloud stratus]

I also got the kill all enemies the next round even with both ? nodes remaining

maybe it knows from the start of the battle that it spawns an enemy and then adds it to the all enemies?

[north flume]

It's possible

I'd like to ask you to test it, but it's pretty hard to do since it's RNG

and you can't really control it

[cloud stratus]

i can try the next map if it has ? nodes

[patent trout]

I can't assign cats to CM, says they're already assigned to a fleet which they're not - last time I used them was last week's CM endless mode

I'm pretty sure the "kill all enemy nodes" star only gets awarded after you also kill the boss in that run. Otherwise it doesn't show it before the boss fight iirc
So once you get back to the map screen

[north flume]

[cloud stratus]

I defeated all enemies and the boss.
But obviously i have to make the screenshot before the boss otherwise i dont get to look at the map again

[patent trout]

Oh pic too small and not enough sleep. Apologies

[north flume]

last time I used them was last week's CM endless mode
should still be there then, since it's still same season of CM

[patent trout]

It always resets for me when the enemies shuffles around, before I can start endless it always makes me do the 5 fights again

Last time I did it was 4 days ago iirc

[north flume]

it was still same season back then

report it I guess

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[patent trout]

It's the same season as in "event period", but the enemies shuffle around every 7 days (which is indicated by the "season ends in x")
But aight, I shall once I get back home, work first

[patent trout]

@north flume found out what it was, had to clear normal again so I unlock endless again, and there they were

[cloud stratus]

@north flume I managed to reproduce it again: https://drive.google.com/file/d/1xDA18xjiQNNOy1DLtZ9J_QPvywvjvoCi/view
Maybe you can add that video to the report? idk
I just restarted the game and now the star is there. So this seems to be a visual bug only, still should be fixed tho.

[north flume]

I will, thanks

Oh, it's visual only?

[cloud stratus]

Yes

[north flume]

gotcha

[sharp pawn]

Idk if this counts as a bug but its something.

Infinite loading screen apon launch of the app

I cant play no matter what i do

i have tried to clear cookies reset my ipad reset the app and nothing changes

[cerulean horizon]

Uhhhhhhh, something happened

[past mauve]

Uhhhhhhh, something happened
@cerulean horizon try restart the app

[cerulean horizon]

Doing it rn

Yep fixed, just looked funny to me lmao

[honest solar]

@sharp pawn try checking with #tech-support if you haven't already

[sharp pawn]

I have and i have gotten no responce

[ionic fjord]

Minor bug:

XX player has become the Admiral.

The confirm button on this type of mail is still in Chinese. Known?

[reef mantle]

Vampire has the same audio for normal and special touch, even tho clearly different

[ember dawn]

#known-bugs

actually this hasn't apparently been properly reported it seems

[reef mantle]

I checked the known bug that only one there about vampire is about the translation

[ember dawn]

i just remember seeing it reported at least two times within the last few days

[reef mantle]

ah found it found it

it's from Jan last year

[devout vessel]

Just reported this bug, but attacker and defender fleets do not have the same barrage patterns in PVP

[small knot]

That's been the case since the beginning.

[devout vessel]

Well, I know it was known that exercises barrages can be different from normal PVE barrages, but im pretty certain its unintended to have attacking and defending fleets in PVP have different barrages

at least not to the point that theyre almost completely different

especially here, since amagi on the defending team basically isnt doing as much damage to your center

[small knot]

Nearly every barrage pattern of the same ships are visually different between attacking and defending fleets.

No idea why that is, but it's been that way for as long as I can remember. It's been brought up more than a few times too.

[devout vessel]

Has there been confirmation that it isnt a bug?

because this could be pretty significant

[small knot]

Not that I can remember.

Aside from Amagi's barrage, the other most glaringly obvious difference is with Centaur's crisscrossing torps. The defending Centaur's torps don't crisscross at all lol. They go straight to the sides.

[devout vessel]

well seems like its "in progress" for fixing it, according to ender last year at least
so its likely a bug
I cant seem to find the trello card though

[fringe jay]

Oh yeah I noticed something was up with defending centaur's barrage too

It doesn't hit anything

Again probably a case of top and bottom halves swapped

[dense frost]

in the code theres a pvp variation for about every barrage, so it might be intentional

[undone scarab]

has this been reported?

I have a few 120s and just saw this

[frosty gyro]

its a new mission so it will only count 120 and 115 ships from the time the missions were implemented

assuming your 120s were leveled to 120 before the missions were implemented

[undone scarab]

what date was this?

[frosty gyro]

I cannot remember specifically when but I believe it was from one of the past 2 patches

[undone scarab]

alright

[fringe jay]

According to bombzen the pvp variation is supposed to help the barrage hit the enemy backline more effectively, which wouldn't explain why attacker and defender have different patterns

[silver mason]

it seems that the game doesn't like it when you press the HQ button on Android's split screen and softlocks with a black screen
Debug screen doesn't help because it goes blank on the crash
likely a segfault, will try to get a logcat

[plucky leaf]

Ryuuhou appears as Zuihou-class even tho shes not part of that class

[unborn cedar]

I obtained Little Renown, but while I can have her in fleet and dorm her, she isn't selectable for Commissions. This a known bug?

[north flume]

check what ships are required for the commission
Lil renown is a battlecruiser

[unborn cedar]

Huh. Never noticed Hood wasn't there either. (Geez, there's aren't many commissions that allow Battle cruisers.)

[golden drift]

There aren’t many hard mode maps that allow BCs either >.>

[narrow axle]

hmm yeah ... do i need to say anything

[small knot]

No. I see no bug.

[buoyant sable]

It happens when you get a ship drop from a commission, usually a restart fixes that

[drifting sparrow]

the game keeps saying my CV are in combat when no one is

trying to do hard mode fox mines

amagi server

[buoyant sable]

Did you send one of them on commission, since that would be the reason for that

[tawdry jasper]

Commission didn't reset for the usual dailies, I tried to log out and log in but I still got the ones from yesterday :x

[golden drift]

Sometimes they don’t reset

[tawdry jasper]

First time for me

[stoic anchor]

I'm pretty sure they don't reset if you are logged in during daily reset

[tawdry jasper]

So they won't reset at all now ?

[stoic anchor]

They ones that will come after you complete those you screenshotted should be the dailies

[golden drift]

Nah I’ve had them reset after a restart in those situations

It seems inconsistent at best

[stoic anchor]

Eh, dunno, hasn't happened to me except when logged in

[tawdry jasper]

Well, I'll try to make sure to not be logged the next time

[jaunty steppe]

Does the game get super laggy for anyone when they check on Collection rankings?

Prob related idk but collection rankings has several people in first place, etc

[daring jay]

yeah, game freezes for a sec or two, then is super laggy for ~10secs after viewing collection rankings

[lethal isle]

somehow i got hiei's skin for free

[buoyant sable]

Usually it resets around when the next day happens on the server, sometimes it's delayed a bit there apparently

[devout vessel]

yeah imo if you want to play it safe, when the daily reset happens, log out for like 10 min and come back

[lean gull]

the class is spelled wrong, It's Vauquelin class, not Vanquelin

[north flume]

we'll let staff know

[sudden wolf]

[median heath]

Hi I've experienced this weird behavior. I was wondering why it is skipping that particular tile. Then I noticed that the Boss was not showing when it should have. Then I end up clear all the enemies, but the boss is still not showing. So I end up scanning all the tile. Then I got this invalid input alert, then 1 enemy showed up w/ the Boss.

[small knot]

Server desyncs will do that to you.

[median heath]

I was hoping to get Kaga (BB) the hard way through drop. I don't want to get it in Build 'coz she's the only ship I haven't got. And getting her in the shop is my last option

I know the issue is not a show stopper, but it was weird experiencing that :D

Finally got Kaga (BB) on a drop. Now all my girls are complete 😍

[winged scarab]

Idk where to ask this but my game isn’t opening up? I was playing earlier this morning. I have an iPhone

[fervent bobcat]

Idk where to ask this but my game isn’t opening up? I was playing earlier this morning. I have an iPhone
@winged scarab same thing for me

[frosty gyro]

please standby iphone users

[winged scarab]

Thank you

[fervent bobcat]

ok thanks