#bug-reports
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its a known issue please try again in a few minutes

It's a known issue, just wait for the fix.
Avrora 
@toxic saffron #game-news
yo, why can't I log in on Washington server? it just says "unknown error: -1"
relog in with your bind
ok, imma try
the buttons on the Hibiscus-scented Idol screen are swapped. "Missions" leads to Sortie and "Sortie" to Missions.
Sandy-Server
known issue as per #bug-reports
@frosty gyro it worked thank you
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
alreqdy did that
commission is expired and a restart is need to resync your commission list to the server.
can you remove all ships there, restart your game, and then try to do your comms again?

Are rollbacks still a problem? I think just now was the fifth time I've logged back in and my account has been rolled back to how it was just after emergency maintenance the other day
Pretty sure I updated to the hotfix
Alright, I'll try just sitting on it for now then, thanks
Anyway to fix the SystemError41 shown when trying a comm? Would prefer not to reset as I'd like to not lose the gem comm
Im not sure if its bug but one of my PRs have 1 level skills
And others are auto max 10
Just noticed it now
Please ping me if it bug or just ingame thing
@true girder you'll need to restart game regardless
@tight marsh when you look at them in Research, it shows lvl 10 skills, when you get them, you obviously get them with lvl 1 skills and need to level those
But then why my other pr are 10 lv
Anti siren skills and frontline barrages increase with dev levels only (once)
All other kills are all thru skill books in the classroom
Every time I try to inspect Glasgow the game crashes?
Inspect as in... visit her?
Doesn't happen to me...
Visited her archive... doesn't too.
Maybe it's only you...
try file repair
My game keeps going back to march 19 help
Yea eits ok
Is your connection also ok? I also had a case where my connection is OK, but I had a rollback.
My connection ok
If you're experiencing rollback, contact Yostar CS. Refer to #tech-support for that
theyve been helped now
is this intended to be PR1 ? Seems weirdly out of place since every single event has been giving PR2 bps for a while now
Yeah, it is. It's an old event so they kept it at PR1 BPs. A bit odd, but it's intended
thanks for the clarification
not sure if this is a bug or not
Yeah, it can happen at times. A restart of the app should ideally fix it for you though
Still have problems with the connection 
you got flash banged
Ummm...
Stuck again?
Now i can't touch anything
Are they ever going to fix Glasgow not having a voice?
Someday, yes.
Just like they fixed other ships that were not initially gifted with speech at first.
Uhh yeah but she has a voice for other people on different phones
And she doesn't in your game?
!feedback
Oh woops
Speaking to me?
I was trying to submit a bug report for a different issue but didn't see the part about DMing the bot directly lol
Doing that now
In any case, it might be more a tech support issue since it seems AL doesn't always play too nicely with iOS users.
Don’t you think that would be on them to fix stability?
unknown zuikaku skill?
The stability issue maybe a thing for a while due to there being an epidemic going on most likely
Not entirely sure if this is a bug but is Avrora still unstable? I can barely log on and play
regarding this it should be fine or stable for most players
Well I'm getting that bird loop/connection error now, and I'm on a stable WiFi network
Hm....I'll give a bit more time. It "works" but it take time to register input which doesn't fill me with confident
It's kind of slow to login but it's stable in game though
kind of expected
we'll let staff know when theyre back in office but otherwise this may just be the deal while the world is mainly at home
I'll manage somehow, just spring the bell when it take longer to log in compare to the usual
Common bug in PvP without any interactions and even with no error on turning internet off
same. just got punted out of a run...
GiT GuD everything is so unstable
I'm having trouble connecting to Avrora still
@split herald
I can't access the Avrora server.
Server overload due to too many people logging in
Again 

@split herald
@wanton quartz what
its a known issue
you can enter
but it takes like 5mins for me
then when in game it will randomly disconnect and will show the loading manjuus
this one is right though
Same issue on Avrora, Network Error after successful login
Same, network error all the time on avrora
The problem is simple. More people stuck at home playing AL, more staff stuck at home unable to do regular maintenance
We're aware.
These next few weeks/months expect the internet to feel like 2007
Manjuu can't even upgrade their server?
Well if they are in California
Which I am pretty sure Sandy is in (idk about Avrora)
They are in quarantine
That's not how the servers work but uhh
Regardless, there is less staff on hand to fix such issues
Or you know, upgrade servers
Please be understanding
I figured there were different offices 
i though its because everyone have to stay home so there is more people playing
Maybe too many people stay at home and playing pedolane.
Could be due to that as well
Regardless, the solution is to wait patiently
Log in later
we dont need repeat screenshots guys
I see i am not the only one with such issue. Time to raid gameplay help
it is, but with the staff also being understaffed because of the quarentine they aren't able to fix things as fast. we just have to be patient
if you are having the same issue please dont also send a screenshot saying you're experiencing it too, we appreciate the thought to show us the bug bug we are already aware of it, thank you
better close the bug reports for now, since the issue is already acknowledged
When will mewgato come back? I can't wait to see her :(
we don't know
honestly the fact that the devs are doing as much as they are maintenance wise amidst the pandemic is amazing
it creates unnecessary traffic, staff are aware of the issue and trying to fix it, for now please try logging in in a few minutes
@jovial rock hi
@swift current If you're not here to report a bug, please refrain from unnecessary comments/sending emotes.
好的朋友👌
I can't even log in to the server
read #game-news its already posted there, dont flood posts here
Fix dis pls, i want to grind
Sad avrora player
the issue is known please take a second to back read
#game-news will keep you updated on the issue
@misty wigeon and you fail
game is going into infinite loading > crash to title after finishing exercise, is this part of avrora server issues?
yes
Monarch’s voices are missing on my ios devices, reinstall the game doesn’t fix it.
its a known bug
Oh, sorry
compen to avrora... but not for others server....
refrain yourself to say such things in this channel @coral torrent , thanks.
ok noted but is the fact tat avrora is has the problem only thanks
waiting is not a problem honestly, but losing the long commissions is
Or the time you need to farm for event currency
yep RIP Free Costume Akashi for me =="
whatever you do on Avrora - if you manage to log in, just stay in the lobby and manage the base instead. Server seems to be unable to keep up with concurrent connections at the moment, trying to play WILL get you booted.
Managing resources and base instead seems to be working pretty fine
Mostly because it doesn't require as many packets being sent back and forth
fix
oh yea has anyone else noticed that the server indicator for avrora is green still when not alot can login from this? is that a bug?
oh 
there are people still logged it to my knowledge
they can but its unstable from what ive seen
i guessing some1 play auto play with cheat engine like kancolle stuff
waiting banned hammer report...
What?
not sure which channel it was someone said they get kicked after a run or something?
#tech-support yeah
if no why so slow.... the new system like ppl can auto play in chap 1-12 i guessing maybe some ppl mod the system

auto sortie auto fight mob and boss etc... suspecting lol
im confused with what youre trying to say shido
Would you please not start rumour mongering
waiting fb report in facebook official
That's the last thing we need.
I have a more simple theory, due to the coronavirus lockdowns etc, people are playing the game more, therefore increasing traffic
i mean yea that is the thing lol. its overloading due to the times
It is probably a combination of factors, but not much we can do on our end
Yep
*increase database
easier said than done
I'm pretty sure increasing databases is not the problem here.
I am sure they still have lots of space to store account data
Which is not the problem we're facing.
Yeah it's not so simple so let's not make assumptions here
Can't login to Avrora. Network Error please fix.
Bruh
I wonder how long this mess will be? because I'm so annoyed with the fact I can't login since 6 hours ago
Please refrain from commenting
Yeah really annoying
so? I don't mind if you want fix my comments because that's what I feel to this game lately
This isn't a complaint channel
that's not complaint, it's a question. let me ask once more in case you can't take my words before. "how long this login trouble will take?"
do I make myself clear now?
We don't know
at least that's an answer
The staff are away because of the weekend and the virus, it will take longer to fix such issues
No need to be an asshole @pearl sequoia with the virus and it being the weekend give the dev's time...
I was asking a question and want an answer, no need to talk shit to someone, prick
ooh the irony
Let's not be hostile about it
^
will it at least even be fixed before next daily reset
I wasn't the first one who use swearing words here, sir.
please no more irrelevant and unnecessary comments 
Loading loading loading



#game-news mate
I know and that was 3 hrs ago sir
no update kind of means theres no update
Welp,is this issue only on avrora server?
Yeah, there's PR2 ships to grind dammit
/lockdown
bug-reports got locked down.
The devs are aware of the connection issues faced on the Avrora server, please check #game-news for updates.
If you've experienced rollbacks, please contact them at https://yostar.helpshift.com/a/azur-lane/ or alternatively email them at al.cs@yo-star.com and tell them what you have lost from the rollbacks.
If there are other servers experiencing such connection issues, please DM me @foggy dove
/lockdown
bug-reports lockdown got lifted.
Hello there
Since this morning Every PvP reroll I do (or after I do a battle) looks like this, Giving me no rank up or merits.
Avrora server, if you ask
It's a connection issue (which is known). The game isn't able to correctly pull info so it puts that placeholder info there
The cv for her in this skin, is it considered bug?
Not a bug, but will you change it?
quite sure that's been reported
Ok pardon
@alpine roost translation issues count as bug, too ;)
Kk
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
I want to ask, is it just me that Log In like 5 minutes and go back to Log in Screen?
This is still there if i tap help
I believe thats still known
Roll back means the server reverts to a previous point in time, and all progress made in the middle is lost
oh no
noooooooo my 8hr research gone down the drain ;-;
is there anything i could do?
In the pins you can contact the dev's if you lost anything due to the rollback (Ships, etc), but for research I highly doubt it
Just got to suck it up I'm afraid
ohh icic its alrights
(Pins in #tech-support )
Np
I have question if I played nonstop after Avrora server was opened again and I wasted like 3k-4k oil on SP3 to farm those points. After that I closed game and reopened it like after 45min~1h and lost all progress to moment I first opened game. Im able to get all those event points back or no?
Or I need farm it once again
Hey guys, just wanted to report an issue on my game I've just noticed. I can't seem to accept rewards at this moment and I don't know why. My latest reward for Return of the Solomon Ranger can't be claimed, and there's a mission that's part of the Saratoga event that vanishes whenever I try to claim it, but reappears when I back out. I'll send screenshots in just a moment
@tight marsh same as me
Feels bad
try sending an email
Maybe yostar will respond it
So is it safe to play on aurora again?
Kk
I slept for 5 hrs waiting for this issue to be fix
Looks like I am not getting the Akashi skin lol
I have question if I played nonstop after Avrora server was opened again and I wasted like 3k-4k oil to farm those points. After that I closed game and reopened it like after 6 hours and lost all progress to moment I first opened game. Im able to get all those event points back or no?
It might be possible, but unfortunately no one here can say for sure. Best bet would be to contact customer support and see what they can tell you
These.... Should be gone, right?
I got the border, and the event tab related to this is gone, but I still have the missions for some reason. I didn't see any reports about it yet, so I'm bringing it up now.
I've had it for a while, even before the Avrora server shenanigans.
I'm not the only one, I hope?
Avrora got rollback issue isnt it?

I'm partially blind it seems, but it's weird to see those still around when the maps are inaccessible, but what can you do 
I've also noticed I'm getting that weird HQ-button zoom in/super-blur problem, but that was reported already
it is individual
Except guild chat, all progress got rollback
its not everyone
Hi everyone, i want to ask admin why my account got a roll back? I played at avrora, last night i play the game, build some ship, clear commision and other daily stuff.. But when i woke up in the morning everything got back to condition before i do that.. Anyone have a solution? thanks..
you will have to contact customer support regarding lost data as it is currently an individual bug regarding unstable servers currently
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
their info is above
Thanks for the answer.. I read the older messages, i think this problem occur to other player to in avrora server.. I will tried contact them via website.. thanks
Hi everyone, i want to ask admin why my account got a roll back? I played at avrora, last night i play the game, build some ship, clear commision and other daily stuff.. But when i woke up in the morning everything got back to condition before i do that.. Anyone have a solution? thanks..
@golden fiber I've suffered this too
Maybe you can report it too.. this is a link:
https://yostar.helpshift.com/a/azur-lane/
I hope they have a solution for us..
Anyone had issues with game locking up for up to 20 seconds when returning to main screen from commision tab or academy/dorm/map? Started with last update
Everytime relogin got rollback, not just 1 but Everytime ._.
I think the server which got problem
its individual
I recommend not logging in until devs can fix the issue, in the mean time please contact support, their info is posted above from z23
May I know different bug between individual or anything?
Hi everyone, i want to ask admin why my account got a roll back? I played at avrora, last night i play the game, build some ship, clear commision and other daily stuff.. But when i woke up in the morning everything got back to condition before i do that.. Anyone have a solution? thanks..
individual means it only affects certain users
@neat steppe if you can repost someone elses' message you should also be able to read the response given to them
please read up
If all individuals in Avrora server got rollback so the bugs still count as individual? '-'
Btw thx already sent bug tickets
Which section do I contact them?
This is the first time i use discord to report my individual bug
https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
if you don't let Ryuuhou L2D do your login animation and try to open another menu or change the secretary the game freezes
almost always happens
How i can receive the messege from them?
they will send you a response via email
@devout flare can you try a file repair and see if that makes ryuuhou stop bugging the game? if it still freezes after a repair please let us know 
it only happens if I don't let her do the login animation
yes can you still attempt a file repair though?
how?
either in settings or at the title screen in the top right corner 
restart the app
well
intentionally bugging the game counts as a bug
can you report it please?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
now I did it intentionally but it happens without me doing it
@frosty gyro report ready and sent
appearantly its an issue with all l2d, sorry about that 
Some are more intensive than others (such as Honolulu's yukata can crash mine at times)
!bugreport Philosophy Sensei event won't progress past 3/10, even after requirements have been met.
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
that's intentional though, this is the 3rd day of the event
daily unlock 
My apologies.
np 
I can't play Azur Lane because my ID rerun to 20/3/2563.How to fix it?
@rocky willow !feedback
My account is rollback again when i log in the game !feedback
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
@gaunt harness please contact support and tell them what you've lost
@foggy dove can i receive what i lost when my account roll back?
You have to tell them what you lost
And as far as I'm aware, they can't compensate things like exp or research time etc
It's mainly ships obtained
My hms monarch is missing most of her voice lines except for her flagship fight, victory, defeat, low hp, and skills lines
Is anyone else having this problem? Or is it just me
iOS?
Yeah
RIP Today...
less 2 hours remaining until change day and Avrora keep rollback 😫
If this happens can i get all what i lost. well thats so many like event point, ship, core from hard and etc?
we cannot say for all things other than ships and items atm
we cannot say for all things other than ships and items atm
@frosty gyro even daily attendance?
they cant just add daily attendance to your account but they may be able to compensate the lost items
its been happening to me too. Should I just wait until the next Hotfix? 
they cant just add daily attendance to your account but they may be able to compensate the lost items
@frosty gyro then is it ok if i keep login until server reset day?
sorry my english bit messy
@midnight igloo You'll almost certainly get bumped off in that time and get rolled back. I speak from experience on that sadly
well since I cant guarantee it, you can try
From what i have observed avrora is the server that has the most problems
we are aware @round nest
@deft delta yeah it's a known issue for iOS
Well thanks all for all infos
I hope tomorrow will be better 😂
@foggy dove oh alright thanks
hey guys i just noticed that the login bonuses are bugged i got the same one for the 4th day now :/
Hello, I'm experiencing continuous rollbacks, my progress gets lost every couple hours.
When was the most recent time it happened to you? Can you try and give a specific timeframe if possible?
10 hrs ago one again I claimed the same commissions and finished my hard mode stages.
I also set one Basic research prior exiting.
A few minutes before I logged on and saw the previous research, my dorm empty and some missions previously claimed unclaimed.
Also, my progress from 50% on 12-2 was rolled back at 25%
Which was completed yesterday morning almost 24hrs
Withing yesterday I experienced 3 more rollbacks
Please be aware that "yesterday" is not the same for all of us
Uhh,
GMT+2: ~10am:Did 12-2, Commissions available 4 -> 0
Lab progress begin.
~1pm: Commissions available 4 ERROR; Ingnore: set commissions.
~3pm: Notice: 12-2 was back at 25%. Redo. now 50%
~7pm: 12-2 25% commissions available 4,lab done, set new research
11:38pm: lab done. ERROR! Job was 12hrs!! Login. Research old.
Flip.
9:28am: Login. -_- F
This is an approximate timeline
And a small log of my actions.
I'm unable to contact al.cs@yo-star.com as the mail returns back.
Full error:
al.cs@yo-star.com: host mxbiz1.qq.com[203.205.232.191] said: 550 Ip frequency
limited.
http://service.exmail.qq.com/cgi-bin/help?subtype=1&&id=20022&&no=1000725
(in reply to end of DATA command)
UID: 69768124
Name: bill88t
Server:Avrora
Something that might help out with preventing rollback is to sign in and out frequently. I noticed the game isn’t asking me to reconnect as often when I minimize or close the app anymore when it should. TL:DR sign out and in again always when you expect to do your dailies or grind for a bit. If the game can’t tell you’re signed in it’s probably not saving your progress.
didn't help for me, i got 2 rollbacks in 30 minutes today
Like 3-5 minutes Log In and then Back to Log In screen but can't Log In had to Re-Start the Game again
No reply?
which server?
Still got rollback to yesterday...😫
Washington
Did night comms get fixed yet?
the fact that they were supposed to be moved from 10pm to 9pm but instead were moved from 10pm to 11pm
they were fixed with thursday maint and confirmed by players to be fixed
ok
since my clock is moving forward 1 hour soon anyway so its like nothing changed 
but if they were forward one hour then eu would be 5am and 6am literally unuseable 
so at least i get 2am for a while
actually it's extended not moved forward but yeahh
I hope that they give us thousands of gems to compensate the freaking rollback
I wouldn't go that far, even if the rollback happened to me once.
Blame corona virus for this
@raven hemlock avrora too
So it was not just me
hi i would like to report a bug regarding Zara's secretary mission
her affection level is 100 yet the mission does not clear up.
also her level is 100
dont get it
Maybe wait a bit?
ok
Servers seem to be shaky atm so it probably just needs to catch up
ok tnx for reply
Np
Dunnoif this has been reported before but, there are times my screen gets stuck with the HQ UI, you can tap on any of the choices but the UI itself wont go away nor even send you to what you tapped on
Also if it does send you, the HQ UI will stay there.
@raven jacinth Can you show the dock screen of Zara, showing her level?
its ok now i restarted the application it worked lol XD
Glad to hear it 
thnx for replying
is the rollback thing getting fixed soon?
Only a small group of players are being affected by it
If you've experienced a rollback once, you might experience it again
So caution is advised
There's more players just perfectly fine experiencing no such issues
Which is why it's tough to pinpoint what's going on
i've had this issue for like 4 days now :/
if anybody what to do please let me know 🙂
Aside from contacting support to tell them what you lost, nothing else really
And I guess take a close note of your activities
Found a typo, dunno if it has already been reported
Ryuujou event?
I can totally hear Yukikaze saying that in English. Biting her tongue 
@foggy dove Yukikaze-sama's questline, the max limit break story
Is reporting the slightest of typos acceptable?
A typo is a typo
I have lots of those I discovered but I just didn't because it was too minor.
To the point I forgot where they were.
It's not like I'm actively looking for them, anyway. 
They should have like a spreadsheet of all the strings in the game so people can directly make suggestions
That would be as easy as pi.
Transcribing them to that spreadsheet would take a long time
But it will make it easier, I agree.
They have some tools that automatically do that, depending on the format.
Technology has evolved.
anyways
that is how the translation staff do the translation
but it's not publicly available
Well, that's expected. 
For example regarding the yukikaze spelling error you spotted
That's the report for it
That's bc of the rerun/normal run discrepancies, it's been reported, IIRC.
Ok. I was just curious since my friends on other servers still had it
Oh
hence everyone has that blank
there's ANOTHER set
with the story for the dido event
the actual one should be completed if you did it
the set you posted is for the newcastle version which EN never got
Ah
Well, I just think that allowing people to suggest changes to the spreadsheet directly is a lot more efficient than these bug reports rotting for months. 
I wasn’t paying attention to the title
I mean even if you need to sign an NDA to gain access to the spreadsheet to not leak spoilers, I seriously think it should be considered: It makes things a lot easier for the staff and the user, avoiding a lot of redundancy.
Besides, some people like me enjoy going on mass typo hunts.
Well, I just think that allowing people to suggest changes to the spreadsheet directly is a lot more efficient than these bug reports rotting for months.
@silver mason well, that's why we have this
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Thank you for your suggestion
But there's other reasons for using this system
Which I can't reveal
Please understand
Ok, whatever.
Hello o/ I just finished "BIW Holiday Escort" commission and some gems were in drop list display, but when I closed it gems count hasn't changed
not sure if this was already known or a bug but the polaris event rating is still here, on the normal maps?
@midnight sun side note before I drop the topic: I am aware of that. I am also aware that there are TL issues dating at least as far as September.... It isn't a very convincing argument.
:(
!bugreport @rough sapphire
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
since everyone just posts that screenshot, but nobody reports it ...
ok! i will report it^^
One message removed from a suspended account.
Core Munition Shop Visual Bug. Once buying an item with a animation it will be dropped down to the bottom, and scrolling down will make the animation of the bought item off center and randomly appear and overlap the ui
well this happen
@fathom moat it was just loading
it stuck at loading
restart the game then
Oh men this is happened again just in 3-4 minutes in the game and go back to log in screen
Could be unstable internet connection or AL just being funny. In either case, restart the game.
Well I'm fine playing other game
Already restart the game like dunno many times already
!feedback In the event “The Solomon ranger” gear plan “Yokosuka D4Y Suisei” drop on sp3 doesn’t shown in Depot craft menu.
@real delta hold on.
@real delta it's a known bug, it's not doesn't show in depot craft menu. It shows in depot craft menu, but in a different name.
i cant choose which fleet gets selected first when i go into a map? it always defaults to my boss fleet which is annoying because if i dont pay attention i end up using it for all the mobs..
i have tried choosing which one is on top at the fleet selection screen but it chooses boss fleet regardless..
@buoyant hemlock i believe it's based on fleet formation numbers.
ah..
but theres no easy way to swap fleet numbers besides swapping each ship
if you put formation 3 as boss and formation 4 as mob, even though you put formation 4 as the "first fleet on that map", it's gonna be your boss fleet instead so you need to change it.
guess i'll do that
if you don't want to default to your boss fleet, try to switch it, I usually make my boss fleet on formation 6 so they're not gonna be chosen first.
and I can guess your boss fleet is on formation 1 at this point (or every number below your mob formation)
yupp
regarding to your video @maiden vapor
it's in #known-bugs so you don't need to report it, it's already on #known-bugs since 01/10/2019
well it does says on iOS but I believe it also happens on Android too
i try to initiate gamefile repair for AL on my Nox
it's also gave same voicelines
well yeah I believe we should wait
Um is it skipping the accept battle screen for anyone else?
It does if you have "Fleet Lock" turned on for a map
not a game breaking because it turns to normal maritime anyway just want to show this
i simply press "escort" (tried it multiple times and it work all the time)
if it didnt happen to you use bismarck as a main secretary like i do but dont know if its necessary so yeah
lol ofc you cant play this map its just the name
sorry
alo
I can’t hear Monarch voice although she is at dev 24 and i have already updated all voice packs
i don't think she has voice lines yet? could be wrong though, i don't have her yet.
This mistake was on chapter 7 of Taihou, body and soul
the text is narrative but has Taihou's tag.
@quick snow What are you doing here? Go back to the rift
If i did report players in game for spam, should i do it here to?
No
@honest pumice Monarch is a PR1 ship and yes she does have a VA
Please fix this
isn't 100% chance impossible to achieve and this must be some rounding?
In the first pict i evaded the ambush. But i move to the top of the map and got ambushed again and voila i got that 😕
some ambushes might be hardcoded to not be able to evade
@placid horizon i got that 2 times
same spot?
@placid horizon nope. But same map
Bruh?
Just fully restart the app. It's a slight desync issue
Is there an issue with the Professor Z event? I completed number 6 out of 10 but it won’t move on to the next part
Oh ok gotcha
I guess now is too late to report that War Archive doesn't give Sofmap points, right?
and it should?
dunno, but I'd expect it to - it doesn't give points for Saratoga either, even though that initially ran in parallel with VdiR
@quick snow What are you doing here? Go back to the rift
@ionic fjord i’m wandering
You are OP outside your pit
my wifi connection is fine but why i always got dc problem like this?
Hey I think I just lost my account I thought I binded it but it didn't seem to work and now I'm in a whole new account -_- is there a way for me to recover it?
#tech-support will be a better place for your issue, i'll @ you there.
And so... I finally had the time to record my portrait bug and found out another bug. But I can't send the video because of the 8mb limit... First bug is the portrait bug, it happens from time to time no matter the situation whether I restart my phone or reformatt my phone(already reformatted 3 times already), where the game runs in portrait mode. I'm having no issues with sortie but as you can see in the pic on my commander profile it zooms in, so that's an issue for me. And now the other issue occured after I formatted my phone for the 3rd time, every after battle the game sometimes restarts which doesn't have gameplay issue because of the 12hour time limit given to a sortie but still a game issue where it is time consuming or irritating everytime the game restarts. I'm using an Oppo device with 4GB ram and Snapdragon 665 processor
there isnt a 8mb limit in this server
you should try if you havent already
discord being dumb when using Share then
it should work since this server is boosted, so limit on the entire server is 100mb
is it bug? pr exp up+ only like this?
Those are the bonus exp ships for the event
Those are the bonus exp ships for the event
@fossil condor so the exp only increase after the event?
because its like no bonus on this display, or its hidden?
or only for event map?

What were you using the ships for? Should be all sorties, as far as I know (so no exercise exp)
sorties at 8-3
Could you check their actual exp numbers, in case it's just a display issue?
I'm doing some quick checks, and I believe it's properly displaying the bonus as of now
So it's possible that it may just be displaying incorrect values for you
Could you check their actual exp numbers, in case it's just a display issue?
@fossil condor they got same exp
Hmm, and that's on 8-3?
The only other thing I can think of is morale offsetting the bonus
Since ships with near max morale also get +20% bonus exp
What's the morale status of both ships?
If memphis' morale isn't the sparkling green face, but downes' is, that would explain it
The only other thing I can think of is morale offsetting the bonus
@fossil condor
Though normally ships in the same fleet have the same morale...
like here right?
And that's for the current run with that morale? It might have just dropped for downes
Run a few times and see if it's consistently the same
okay ill try rerun 8-3 1 time
If neither are in the dorm for morale recovery above 120, it should be fine to just run once
If neither are in the dorm for morale recovery above 120, it should be fine to just run once
@fossil condor here the difference only at boss but only 1 exp point

I can't think of any other reason for the discrepancy that wouldn't be explained by in game mechanics, you may want to report it officially in that case
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
here am i dont know how to use trello 
You just direct message the bot with !feedback and it runs you through how to report (you don't need to touch trello, bot does it for you)
You just direct message the bot with !feedback and it runs you through how to report (you don't need to touch trello, bot does it for you)
@fossil condor done... thanks for helping
Is that known? Vertical layout when viewing new ship
SP3 bugged?
@grand oxide did you tried restarting your game and see if there's any difference?
@sonic peak can you explain how SP3 is bugged?
@fallen wyvern it's a known bug.
holdup lemme find the ss
@fallen wyvern well it should be fixed later so 
@midnight sun it happens every time but only when clicking "inspect" on ship and then rotation phone vertically
@grand oxide try to lock your phone screen on landscape and see what happens if you click inspect again.
@midnight sun still rotates
tried exiting, still
@sonic peak how about restarting your game?
@grand oxide is it happens only on one ships, or on every ships?
any
the phone is still off now, imma check it after swapping the simcard.
hmm
@frosty gyro @foggy dove don't you think this looks like device problem??
what's your device btw? @grand oxide
WAIT, NEVERMIND
It's already in #known-bugs
The intrepid skin has yet to be revealed in #game-news
There's a couple things that haven't been revealed yet. Patch hasn't dropped yet either so doesn't mean that they won't be in there
u sure u bought dock expansion not storage expansion?
face palms I bought the wrong thing......IF I HAD EYES IN THIS GAME......I SHOULD LEARN TO USE THEM!!!!!!!!!
always double check what u buy with gems
Hey dunno if I should put this in here or not but I believe there is a mistake in the patch notes here. The two new event planes that said event shop in JP patch notes, say core data here in the EN patch notes.
It's been pointed out. Most likely just a typo
We run out of enemies!!
restart the app and it will be fine
In reference to the typo in the patch notes, can the moderators/anyone confirm whether or not EN will be getting the VF-17 Squadron fighter plane from Fallen Wings?

We cannot, sorry to say. Likely a typo but no one can confirm and staff won't be in office for a little bit longer
No worries, tyvm
i know its gettin a bit old. but still no news for taihous l2d skin bug´?
unfortunately not
ugh my biggest gem spend regret i ever had 😦
Not a huge bug, but some of the text for medals is in the wrong order
Yeah, that got messed up a good while back. It's been reported, but just not fixed yet
Help me: my game Is stuck in the loading screen since four hours ago or more, i have cleared the cache and reseted my phone but unfortunately It didn't work. I'm from Washington server
Could you try using a Vpn

Thanks it works, but i always was able to play without use vpn
network error keeps showing up for me
I'm in avrora as well
Same for Sandy
like always avrora, like always
same
sandy too
Oof servers overloaded
Arknights and Azur Lane had lots of problems lately... What are you doing there?
Can’t log into Sandy.
Aki quit
Well at least those 30 cubes I spent didn't get me anything 😂
~~coronavirus server overload ~~
cant even log onto AL
without network error
server lag like crap every week
can't logon into sandy
everyone had no life and play game since quaratined. no wonder its overloaded
Ridiculous. Don’t put the server up if it doesn’t work lmao
it never works anymore tho
i guess im not the only one
Actually have the same problem
i thought my internet is slow...
but now i know that’s not only my issue
Sandy avrora and Washington have an network issue
go figure......
Confirming what @lapis tartan says
Servers are overloaded again due to everyone in quarantine and playing
Ok, I will wait then. Time to drink tea
Or fix the servers with all the skin money they get
Same problem
me too
I guess servers are overloaded
You realise servers being overloaded is not always a issue fixed with money right? Just throwing money at more infrastructure won't sort overloads if they happen fast
It's a DDOS essentially
just got a bug playing the daily challenge escort firepower, the game freezes at 11 seconds remaining in the battle
I work in IT. I’m aware. It’s a consistent issue with them.
hitting the quick retire button still misses some ships
https://puu.sh/Fpf2M/1e36ab82fc.png
https://puu.sh/Fpf33/22b3912031.jpg
It's just, a lot of people trying to login into the game. It's just a lot of traffic. Give it some time, and keep the comments minimum just for bug reporting, thank you very much.
might be intentional in that case Krazy
normal ships are used for enhancing
I'm having trouble signing in, Sandy server
@proud nymph you need to actually have a locked copy for it to work
since norm rarity dont give medal and are often used for fodder
why would I intentionally save pensacolas and omahas
Difficulty signing in is known and being relayed to devs.
as long as they satisfy all conditions:
- Level 1
- Not locked
- One copy of the ship is locked and in dock
- Not Gold Rarity (priority being Rare > Elite > Normal)
- Not part of any fleet
- Not a secretary or in Classroom, Skill Training Room, and Dorm.
Avrora trouble moment
oh you do? weird
so I guess this is a good way to know which ships I don't have a copy of that's locked
OH MY GOD WHY IS IT ALWAYS SANDY AND AVRORA SERVER THAT ALWAYS HAVE PROBLEMS AFTER MAINTENANCE?!
Please calm down.

EN really need more servers
im on wash nad have the same problem, we have a lot of people in houses, just chill
@honest solar ... I'm sorry
@fathom moat whats your AL name?
Difficulty signing in is known and being relayed to devs.
@if you dont mind may i add you?
And please leave this channel to, well, bug-reports
exercises are freezing up?
The aircraft slot doesn’t decrease after Essex planes appears, doesn’t decrease at all.
damm cant log in
game freeze when cv send airplanes
oh boy
something wrong
Get a recording of the CVs please
is this region specific? i cant login - japanese ip
no it's not
Sir i wanna report avrora server is shutting down ;-;
It's known
we are aware
Errr nevermind
Server Overload? cant login
I cant log into the Washington server
Funny double owarida

welll goodbye exercises
i had the same problem as sigh right now lol
it resets again in 1.5 hours
Pls fix marblehead skill it broke
Sandy server network error
and server gonna still be fked when it resets
Well, too many people log in as once
Patience is virtue I guess
I think all servers are having network errors

So watch the konosuba movie while we wait
We say that is Heavy Traffic
Servers went well arent they
Nope only Avora, I checked the other's they are slow but good
Network error on sandy 😭
read information above @spice zenith
Nice
Keep post here relevant
I know
Yes sir/ma'am 😇
There's nothing to fix
is the freezing exercise thing a bug?
I can't login
The server just can't handle this many traffic
Just have to wait
only cv essex send airplane attack will frezz the game, its a bug, dan it
They need to upgrade their server
Nothing to do except wait for devs to look into it. They're aware
Ok i'll wait
Avrora's been like this for a long while though
Its 1.22am here
@spark ore where do you leave
Server got infected by corona too, now it's breathless
Doesn’t decrease at all
can you not make small talk here? @pine tulip
@north flume oh i'm sory
Apolegems confirmed? Or 5 cubes?
Essex airstrike is freezing the game
It's 00.23 am i guess not sleep again
Anyone getting the Network Error message?
gg server is fucked
I could login on Lexington, but not on Avrora
See thats why i talked about time
If you are experiencing any sort of connectivity issue (Network Error, connection loss, infinite loading) it is known and being looked at by the devs, await an official response/fix.
Please keep conversations on topic for any other possible bugs. (Airstrike issue has been reported, though)
Seems like too many people trying to login at same time. Lexington says "Login successful" but then shows Network Error.
read above
I did,
i was DC in paying for more gems
Yeah took a while to login and play
If you are experiencing any sort of connectivity issue (Network Error, connection loss, infinite loading) it is known and being looked at by the devs, await an official response/fix.
Please keep conversations on topic for any other possible bugs. (Airstrike issue has been reported, though)
^
People, learn to read -_- all servers are overloaded, stop reporting that
it's literally 2 comments above
Literally I said servers are overloaded
says hms on uss intrepids clothes on the login background picture, supposed to be uss like it says on her cg art
Those in sea can sleep, we have a long day tmr
@dense canopy ikr
just take a sleep and whe you login again the game will be fixed
now washington cant log in jesus
Hope that don’t have rollback. I just got intrepid & reno, please...
I was playing
I can't log in sv Washington!! What's happening 
Then it disconnected
Time to wait then
If you are experiencing any sort of connectivity issue (Network Error, connection loss, infinite loading) it is known and being looked at by the devs, await an official response/fix.
Please keep conversations on topic for any other possible bugs. (Airstrike issue has been reported, though)
So washington got a server error?
Kek
We want apologems
Lock bug reports yet?
This is for all servers
Please keep conversations on topic for any other possible bugs. (Airstrike issue has been reported, though)
no it wasn't
@dull silo read above
Someone posted a video on it, so I'm making a report
Oh whoops wrong video

I want apologems
I have a video of essex freezing the game. Is that getting reported already?
I wanted to grind
repeating it won't make it happen
Do they don't have test serves ? Are we all ginea test pigs for bugs ?
@north flume was a copypaste, mainly about the servers being underload
Are we at risk of rollbacks on Washington or are we waiting on official comments?
anyone report the character freeze issue?
@dense canopy wrong nation ship XD need fix it
like when boss show up all character freeze
If its traffic issue theres people that can log in right?
k

I would just wait for a bit more
how many time do they need to apologize for bugs - it is every single patch time !
Did someone report the CV bug?
You don't want to login, do your pulls and everything and then get hit with a reset
@normal shoal are you using essex?
mistranslation
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@sage frigate no im not using essex
Is anyone else having the infinite loading screen?
@meager bone yep
i guess its just cv in general then
i supose it is time to spend my money on something else than this game.
Encountered this bug twice now, first was when I switched from manual to auto just before Centaur launched her air strike, didn't think to record it that time, the same thing happened when I left the app and went back to it.
let's wait and just sleep dude, and when you wake up the server was fixed
yea, mine was a 3 cv main fleet
We are not free big testers for Your pure work - we are costumers
@spring inlet In manual you can tap the button but nothing happens
Is the bug about combat freezing shells known?
*bug testers
It's because CVs are broken @primal jewel
Guess taking Intrepid along to powerlevel her was a mistake :c
Any fix for that? it'll appear again after I try it again right?
t will appear again yes, i tried 3 tmes...
On my Android tablet, the game doesn't freeze when i use Essex airstrike; no planes are launched and the airstrike isn't put on CD, though
did all the proper dev die?
wfh man wfh
Though my ark was fine centaur broke the game
because the devs for the pass 3 weeks is trash
Fubuki’s autolaunch is fucking my run
Jh pls
Devs are prolly having a hard time with the virus and everything who knows? Don't be mean though
my thiuhgt is the same - do all Dev people die ? You don't have people to properly test game in test enviroment on test server ?
uhh... can't just to connect to server...
Same
Same
Same









ALL



