#bug-reports
1 messages · Page 128 of 1
After updating and downloading the first data pack, I have built three ships, one of them a sr submarine. I quit the game, and when I re-entered there was a new package to download, I download it and mr was missing, and the shipbuilding missions restarted, will the erased ships be returned?
https://twitter.com/AzurLane_EN/status/1238125087313678338 seem they fixed
check pins📌
I have sent the email, stating that my last activity was battling against the boss at 9-4 hard map. Still waiting for their response though
I hope it can be restored to that state, or at least they reply me that my current state is final so I have to play it again, because I don't really have much free time to play
I'm getting a "Event has already ended" message when doing Ryuujou stages
Welp, the activities can't be restored. Oh well 😑
Uh I’m sorry, but what? I only cleared SP1 and SP2 and both for three stars. My morale ended EXTREMELY fast. Is that ok?
their morale is low, put them in dorm
green face like that means they'll turn orange face soon
I know. But the problem is not in that. It ended very fast. As I said, I only cleared SP1 and SP2
That can happen. Depending on how many fights are in each stage, how many stages you did, and their morale before starting (in case you did dailies, HM maps, etc with them)
@trail pagoda press "Battle" on the main screen to clear up that issue. You had a previous battle going on before maintenance that didnt finish
@hollow kraken Actually, I did only 49 fights in total. And this is only those two stages. I don’t think this is that much for my morale to end. On last event I could do more fights.
u no longer gain merit
or is this on my end?
before i did my pvp i was at 8895
i won 5 times and collected my daily rewards and still at 8895
I think i was update 2nd time already
It's a known issue at times. A restart of the app should ideally fix it
Will try
Hi! i have a problem with the rollback.. the dock capacity descresed.. how can i fix it?
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
email customer support
having alot of connection issues i get disconnected every 2 min and my internet is fine and fast ...
It's that normal that I have Laffey and Long Island as USS in my fleet,but why the EXP isn't accumulated for the development of Saint-Louis ? @hollow kraken
@verbal relic saint Louis needs USS "Light/Heavy Cruisers".
The only EXP gained for Combat Data Collection for Saint Louis is when you're using USS Light/Heavy Cruiser.
Laffey is a Destroyer & Long Island is an Aircraft Carrier, that's why it doesn't count.
I don't think it's a bug
But in the maintenance announcements, there's a CV update about Amazon Retrofit
it was just an error in posting the patch notes
So... no Amazon Retrofit in EN? 😭😭😭😭
not yet
😭😭😭😭😭😭😭😭😭
I have been waiting for three years since her Retrofit's release!
(Just kidding. I started November, but I saw her retrofit art dated 2017)
But I'm lookkng forward to it
Nightly comms not appearing even after restart
They're not up till the next hour iirc
They were supposed to be moved up an hour in the last patch
At least the patch notes said so
Oh yeah, that was mentioned. Give me one sec and let me check something
I was just about to bring it up
^
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
You need to be top 1k to promote @buoyant hemlock
Nightly comms are still not appearing in-game for me
Me too
also having the same problem
Wow, I think the night comms is pushed BACKWARD not FORWARD
They were pushed back but this is the hour they appear
one seems to pop up but disappears straight away
summon the mods
so are they going to be at a different time now or what?
Wait 9 PM in the game is on GMT -7, right?

thanks for the info!
it says "Nightly commissions do not arrive at the new time"
It actually doesnt even appear on the old time either
Still a reported issue w/ night commissions in general. Devs will look into it
waa thts going to be even later then nooo
3am was already late enough xD
(uk btw)
yay...
while youre at it make it 2 hours early 
it would at least fit eu times then since it lasts for like 10 hours or something crazy
JP managed to get 1-hour-earlier implemented
EN is 'gone entirely'
WTF is wrong with this
The old time was like 8pm anyways.
I think you're right. Why the patch said 10pm befofe, but it's actually appeared much earlier?
*before
Pretty sure it was supposed to be an hour earlier than it was supposed to be
Using Asian time, usually commissions for this game would show up at 11AM
it was to be an hour earlier yh, i mean 
SUPPOSEDLY, the update was going to give us 10AM commissions
Using Asian time, usually commissions for this game would show up at 11AM
GMT +7?
But today they're gone entirely
@bitter ridge Bruh, CN even got 1 hour earlier working lmao
Folks, the issue has been reported
@mighty burrow Nope. UTC+8
Continuing to talk about it here won't accomplish anything at this time.
yes thank you
we are aware of the bug
Rime, when we said "We've forwarded it to the devs to look into", we don't have anything more to offer than that.
we dont need further discussion or “I too have this issue”
yo guys i havent reset daily commision . any have same prob or dev change timezone ?
dear god
We all have same issue right now. Is what is being said.
we dont need it
commissions am i right?
we have issue reported
dont worry
I think the question is, why the dev mentioned the night comms start at 10pm before update but it's actually start around 8pm?
^
prob a typo
Yeah thats what Im assuming too. I think it was supposed to say 8 -> 7 in patch notes.
doesnt really matter does it as long as they fix it someday we dont really have to worry what exactly has been said
If the patch actually said the truth, the night comms actually will start LATER at 9pm or around an hour from now
I doubt it. CN and JP had their commission times adjusted as part of the 'Sleep Earlier' initiative.
Ill be enjoying some nice compensation same time tommorow hopefully
its been a good patch 😄
Will Saratoga skin voice line got fix? I went swiping all my ship and found out her voice when tapping in the dock is not there
Anybody else having issues with fielding Suruga in this event? I have her in my fleet, and she appears on the fleet selection screen, but isn't included with the rest of the fleet on the operational map.
are night commissions missing a bug or server time changed?
🔄
Nightly commissions show up 1 hour later now. Surely not intended.
they never moved it seems
wdym they never moved it? it's an hour later than usual? 
I got 4 blueprints of purple d4y suisei, and i dont see any of it in my craft tabs
one hour passed but nothing there
It's under "Comet" in the crafting tab
Wuttttt....... 2 names of 1 plane?
night commission are here now, its 1 hour later instead of sooner?

Yeah, they gave it the wrong localization name 
Aight, thanks man, im so afraid of rollback issue this time
Day light Saving, so it's UTC-7. It's not a bug
It's the opposite of the intended goal, that's for sure.
The commissions are supposed to last 1 hour longer, not shorter. And certainly not supposed to go against the 'Sleep Earlier' initiative.
Yeah, they're definitely bugged at the moment. Appearing an hour later instead of an hour earlier as patch notes seemed to have said
It's 21h in PST Time right now
And there shouldn't be an issue w/ DST as the game doesn't observe it anymore
Is it al reported that the ship construct (at least the light ship construct) gives you a timer of 99:99:99
try to restart your game and see if it's still 99:99:99 @zenith halo
It's solved
So I think I lost a ship from a previous event after the update. Uranami. I think the issue might be that the game is pointing to the wrong event. It thinks she came from "Fight On, Royal Maids!", when it actually came from "Spring Festival".
Well I contacted yostar via https://yostar.helpshift.com/a/azur-lane/ , hopefully they get it fixed and I get my ship back.
you got Uranami from the stacking minigame (you got stamps and the full book gave you her)
Yeah, I know I got her from that mini game. She just isn't in my dock anymore and now it says she is from a different event.
Game told me to restart cause out of date. But Decryption is back and probably shouldnt be ?
No, it should be. It's supposed to be active till the 18th
The reason it's still there so people who gets that last tile bug can receive their items after contacting customer support, isn't it? (aside from people who didn't get the bug but probably forget to do their decryption mission) @hollow kraken
No, it was supposed to remain open till the 18th in the first place, like the event shop and what-not
okay, thanks for the explanation 

oh my bad thanks
Im not sure if this is a bug but whenever I use my 2nd team which is my 4th fleet, it lags a lot when moving on board conpared to my main 1st fleet
My akagi team moves smoothly while Graff team feels literally 3 fps choppy moving even when I put game on 60 fps. Not sure if her model is broken or something is wrong with my game, this never happened before
yes, retrofit ships cause that for some reason
User Info: 201727755
System Info: Oppo A9 2020, Android 9.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to...
1
2
Medium, Android, Popular
Gotcha thanks
Today I limit breaking Sovetskaya Rossiya, and get 600 point of solidarity. But in the shop there is no increase of point.
Could you check this, because just now there is update about extending period for "Northern Overture" event.
Kawa, i think he meant the event tab where you can get the pts for profile frame.
Or he thinks limit breaking gets intel points
.
likely the latter because they said shop
Sorry about the confusion. What I meant was from max LB get Training points, not the Intel point. My mistake is I forgot to claim the Training points reward.
but you get it now right?
True, Intel point we can no longer receive. And I have restarted the game and get the Solidarity frame.
aight good then 
Thanks for the explanation and support
@next rune does restarting the game fixed that for you?
No
@next rune
nah, kudos to @hollow kraken 
i'm just forwarding what he said, i have no idea on the beginning xD
but yeah come here again if you found a bug
Is it just me or is the x3 core data not active?
I bring it up because it was supposed to start today server time
I did my hard mode and only got the usual amount
hmmm, that's weird. i get my x3 core data today.
and I did it like, 6 hours ago.
the x3 icon was there.
can confirm, I had x3 for sure
@late verge how about try to run hard mode again after you restart the game.
I already did all 3 of em
Here one, fixed by restarting tho
Those are blueprints, you need to craft it.
So uh, I guess it's perma then? Night Comms start an hour later than they were supposed to?
Well, that's what I meant. I'm CST, so after DST, it was only supposed to vary by one hour for me, but since yesterday it's been 2 hours instead
CST here also. Before Daylight Saving, nightlies came at 9pm, after at 10pm. After the "change" they did, they come at 11pm now. I don't think that was supposed to happen.
I understand it's partly due to that thing in CN about making sure minors didn't play after a certain time by the 10th, but ended up fucking us instead by a bit in the process of implementing it lol
But in the patch note dev said descrease by one hours, not increase though
Are the timings bugged or have medium merch and the drill comm had their times ninja changed?
not that i'm gonna do them but just curious
Duration of nightly comms are adjusted yeah, its stated in #known-bugs but it may be intentional
the bejuuled event wont give me my daily rewards
I hope they're not intentional. I'm not ready for life where 6-, 7-, and 8-hour drill commissions are 3 out of my 4 choices.
They better hurry up because this is the 2nd night
yeah, I ended up missing my long commissions tonight because I went to sleep early and I barely caught them the first night because I normally go to bed at just around 9pm CST since I have to get up at 3:30am CST for work...
Hello, there is some problems with AL and AK Servers actually ?
i got Inifnite Loading screen for AL on 3 different devices
must be your ISP
@lament igloo try to switch internet connection if possible.
then what is this? 
not emulator?
sorry
just restart your emulator, it'll solve it.
yes i use emulator sorry
anyway, if it's fixed. then hooray hooray
ok thank you
nahh no need to sorry 
are you sure you didn't crosscheck it?
if you only have two, it should be on the bottom ones
wait
it says suisei there, but on craftables it says comet
no problem 
honestly idk if this is a bug or something
gonna wait for feedback assistant to review it
Yeah, the name was completely different so I thought it was a different plane
yes, it's known translation issue
Help
yes?
In the Announcements, it says CV update: Amazon Retrofit but when I checked Amazon there is no Retrofit tab
@vapid spear
another note
ohhh i guess
mission 3-4 in hard mode jumps straight to the boss is it normal?
It's normal. You have clearing mode on.
Becomes available on hard mode stages when you get the threat level down to "safe".
@small knot Thank you very much, I corrected it
Can someone link the bot? Gloucester still has a translation error
did they uncap commander xp gains? it's saying +0 during sorties, but the UI is showing it on the profile page
it mustve been a serverside thing a couple hours ago too, i didnt have to download an update and it was after i did my dailies that give +60 comm xp/run
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Whats the discord server number, though?
Belfast-chan#7115, pops up when you click on it.
Nothing happens when I type any Variation of that number into the bot?
if you want to report something, just right click and hit message
Ah ok thanks
that particular one's been reported already, though 
After buying 5 tier 3 sakura tech packs with coins and one with merit, only one shows up in the depot.
So 6 purple Sakura boxes total?
Well, first thing to try is restarting your game in case of a possible desync.
weird
I redirected nikedanny to the bot
it must have not gone through 
oh I did it in #tech-support 
did they uncap commander xp gains? it's saying +0 during sorties, but the UI is showing it on the profile page
Nvm, it gets wiped when you restart the game
any news about the commission bug?
Nothing for now. And staff is away for the weekend so the earliest we'll get some info would be Monday
since here is 4 am it's kinda impossible for me to check, do they actually appear later or they just don't appear at all?
Yeah, they're an hour later than they were before
I guess I'll have to pick em in the morning
so we won't have for today and tomorrow urgent commissions until they fixed it on Monday, got it
theyre in 9 minutes 
until monday or so, they will have happened already 52 minutes ago
i see
umm, is the time for urgent commissions changed cuz i just got them 1 hour later than usual
i finished SP1 the first time and it didnt progress at all, still at 0%, whats going on?
@thorny wharf That's the bug. They were supposed to make them appear an hour earlier, but instead pushed them back an hour later. So they should actually be showing up 2 hours earlier than now.
@upbeat patio Have you tried restarting the game yet?
Sentence doesnt make sense when you log in with Indy as a secretary
whats wrong with it?
it sounds more like she didnt notice you were there and was startled
It should be "When did you get here", not "When you did get here"
oh i missed that, i read it the right way, nvm
👍
that one is the bugged memory
find the other fight on royal maids memory to see the unlocked memories
restart app and boss will appear
Okie
Huh, so there are 2 of the Royal Maids memeories...

Also, is the Moonlit Overture memory bug also still being looked at?
Its still at 7/9 even though I did SP3 for Astoria in the past
SP-1 no Progres at all
Event though i'm already defeat all the mob and boss still 0%
?
restart your game @raven hemlock
Try restarting your app and/or device
up so early toaster
Cant sleep so might as well lurk for a bit 
this happin when swoping to another app
its the subs daily mission
looping the opining seen
Looks like a restart is in order.
Is this a Bug?
@lime wagon what happens if you restart it?
It's got error since yesterday
@hollow kraken new bug case?
@lime wagon what happens if you try to use another dorm theme and put it back again?
I noticed I'm having lag/latency issues when I move around on maps outside of Hard Mode. Soloman Ranger has it happen on all three maps. I.. I swear it wasn't this bad outside of Hard Mode before, cause I always assumed the particle effects were to blame, but now it's happening regardless?
Are you using retrofitted ships on your fleet formation? @frigid haven
Yeah, Portland's in the the one team, and Warspite/Sims are in the other one. Most of my fleets for higher levels will usually have at least one Retrofit ship these days.
It's a known issue, you get lag when moving around the maps if there's a retrofit ships on your fleet formation
@midnight sun
Oh, so that's what's causing it. Thanks for clearing that up!
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Hey i got this little glitch
it fixed its self now but it was glitching out and wouldn't let me do another mission
@buoyant hemlock is it fixed after restarting the game?
if yes, then i'll assume it's just small glitch on your end and not kinda worth to be submitted as known bugs since it's just on your end, but we'll see if another people also had that issue.
yeah its fixed after turning off my phone and turning it on again. It was just the time kept flashing zero and it was strange
Font issue: The game font uses a centered (Japanese style?) ellipsis (⋯) instead of a baseline ellipsis (…)
Notably, in game text uses the ellipsis and triple period interchangeably, causing a lot of inconsistency.
are enemy ships and our ships (the same ships) supposed to have the same armor? because ryuujou in both sp3 and 4-3 (boss) she has light armor while the ship version has medium armor. is this an oversight or something like that?
It was reported as a bug during the first run of the event
so it was never changed even back then
I can't log in, and what is this "Unknown Error : -1"?
is your account bound?
if your account is bound, just login at the side of the screen there
if not, contact customer support, that error is an invalid login and you need to log back in or recover it
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
if your account is bound, just login at the side of the screen there
if not, contact customer support, that error is an invalid login and you need to log back in or recover it
@frosty gyro yes, thank you
Is it a new feature that you cant organize your fleet before combat and it just starts the fight right away?
Oh so thats what it does, i never understood what it does
yea, you can turn it off.
So it just locks your settings?
i think the best word is, locks your "fleet position on formation"
but if you need to swap ships position, turn off fleet lock and then you're able to swap shipfus formation
Ah okay thanks a lot for explaining that
no worries 

Self-explanatory
I know the character overlap is a known bug, but I haven’t seen a faceplate being overlapped before 
it is also a known bug its from scrolling too fast as well
Hai I want to ask why my fleet got stuck/lag when I move fleet to enemy/boss. All my fleet 1-6 get stuck can you fix this ASAP.
It's been a bug for a while due to the presence of retrofit ships
And it's a bit hard to fix given how the situation was in China
So please be patient
Why Avrora is there? She is a limited ship, right?
Nope she was made permanent with last event
Weird not seeing the nightly commissions...its 23:23 EDT.
Known bug
Ahhh...
Ty
@polar locust restart your game, it'll solve it.
Thanks
how no one havent noticed this? i was randomly checking skins when i noticed it
the ship description
what's wrong about that?
@narrow axle you unlock her as collection reward, and only after that can she also drop from Light build
uwu
It's an error that occurs occasionally. If you just restart the game, it should no longer occur @wide goblet
@warm cave what's wrong is that he has the ship unlocked and retrofitted already, so the original "skin" shouldn't say she needs unlocking, it should give her hull class/number and the basic intro, like it does for every other ship
it does state that in the first line, @surreal gull
and she didn't have a hull number (none of the German cruisers did, I think)
So why isn't it on Ayanami?
apparently, it's not basic intro, it's a "Ship Description".
I can't check for Maury, Dorsetshire or Wichita since they have no skins and thus lack that menu
we're on half by half i guess, the orange text should be gone.
well you can submit it if you want though, really minor and not technically a bug that affects gameplay
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
is Monarch's develpment lvl 10 always like this? cuz i seem to remember that there are unlocking description there
holy
and I believe it should be this
@warm cave it shouldnt be in there tge yellow text
I mean, it does tell you how/where to get the ship
something that has been asked for a number of times in #game-feedback
so I'd rather want all ships to get that
Not sure why but it seems that some of my gear is flashing rainbow like it is ultra rare gear
Just a slight visual bug I guess
Don’t know why I can’t get in :<
@pale lintel let's move to #tech-support
@pale lintel got the same problem
I try to disassemble the Triple 305mm Main Gun (M1907), the info box is always popping up. I don't know what should I type there and I can't disassemble that item. Is this a glitch or some new feature?
- that's not a new feature.
- that gun cannot be disassembled even though you type it correctly, it's in #known-bugs
its not a new feature
aight let me fix it 
the way the background blurs into this is a bit scary
...is that how it's supposed to look?
i believe that's emulator issue, which is client-sided.
check your MEmu settings on graphic tab section and see what can you change there to fix that.
@timber echo restarting your game will fix it.
I'll try, thanks!
Is there a layout for bug reports, or should I just write it out in detail here?
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
there you go.
Thank you!
@midnight sun Herro, I finished the submission, but it doesn't seem to have posted. Should I just wait a little longer?
if u send screenshots of the skin having no animation we we also include the skin has no animation but we already have a similar report for her base skin
https://trello.com/c/XUjves4l for reference
User Info: 201834557
System Info: 6.2.6.3 NoxPlayer
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: U...
Low, Android, Popular
and this one ^ was fixed (that we know of) so please update us on if the skin dorm model broke as well 
is this bugged rn? im not getting the extra torpedo bombers (i dont think im getting the 8% either)
Notice sp3 give you 200 pt now it give 150
@glad pilot That's probably because you changed your fleet setup and are no longer using one of the ships for bonus points
Ok
The patch notes ended up not including the specific list, but if you use 1 of those ships in your boss fleet and they survive, you'll get the bonus points again
Why my nagato don't get exp anymore
did you limit break her? @lofty mica
Max at level 120
@lofty mica it should gets exp and saving exp until it's 3mil if you reach 120.
as long as you earn exp in battle, yes.
Now she can't earn Pr ship now because the saving it 3 mil right?
she has to earn exp and since she specifically is not earning exp, it won’t count for pr
Well bad luck then she is my best ship to earn exp for Pr
@lofty mica I did a test run on a ship that's on level 120 + saved 3mil EXP (just to make sure) and yeah, it's 0 (Amagi)
Well I guess I gonna wait for yostar to add level 125 or 130
you can use other ships
yes, and if you need suggestion or help for it, go to #gameplay-help, they'll help you.

I just find my Newcastle over Lv
I hope they fix it
Commission beginning without ships?
@static nebula try to restart your game and see if there's any difference.
It did and it came back
hmm, weird, i tried to search commission bugs in #known-bugs and that one is new.
how about you try to repair gamefiles and see if there's any difference?
@lofty mica Just wanted to let you know as well, ships that have capped exp (3 mil) will still contribute to PR even though it says +0
wait really? @hollow kraken
Mhmm, they do
oh wow i didn't know that, that's new for me. sorry I say something wrong then @hollow kraken @lofty mica

No worries 
Thank guys
Pretty worried about this bug, leaving a message here in hopes it gets seen soon.
During this event (Solomon Ranger) I've had the boss fleet node appear twice at the start of the stage. If it occurs again I'll be sure to screenshot it, but as of now I don't have anything to show it's confirmation. I also don't know how to recreate or repeat it, it seems completely random.
I'm reporting this because I'm worried that somehow my game might get flagged as a modded apk or something of the sort, which I really do not want to happen. I've never used any exploit, hack, mod, etc. And would absolutely hate to see my account (or any others with this bug) get banned or flagged as cheating.
I play on EN - Washington, and my UID is 270636219 in case that's relevant.
Hope this helps! 
Sidenote: if you need any more info from me or anything, please feel free to ping me
「誰が盗み見していいって言ったの?」
I believe that would be "peek", not "peak".
Yeah, it's a known TL bug
K
Does anybody else have black arrow in the middle of the screen?
Maybe I'm just blind but I'm not seeing any black arrow
Just Gangut's art
are you using emu?
yes
try restarting, see if it's still there
Not a game bug, but there should be Z23.. probably
My game just logged me out and said it was because I was logged in on another device... But I don't have azur lane on any other device. Is someone looking into my account from what I mentioned earlier or is this something else?
No, that will occasionally occur if you're having connection issues
@buoyant hemlock usually happens if you switch from LTE to Wifi when doing something
You might check your wifi / data connection if it persists, but a one-off shouldn't be a cause for concern
It is a hard to avoid race condition. 
Okay, that makes sense
I think I had it happen with other games as well
I am still wondering about what I mentioned earlier though, if I need to be concerned about anything or if I'm okay
@buoyant hemlock it would be good if you record it and send it here, then the feedback assistant gonna review it.
Okay, I'll try to but it's not happened again since I reported it.
What do you mean by record though?
record the error occuring
During this event (Solomon Ranger) I've had the boss fleet node appear twice at the start of the stage.
this one.
So either a screenshot, or a video recording
And if you do see it happen again, see if completely restarting the game or your device, causes things to display correctly or not
Will do 
When you press the eye button right after entering dorm, this happen
@frank pecan eye button used to hide the HUD, that's why it looks like that.
Did anyone else notice their in game mail is being automatically collected?
But i can't show the HUD when i press the button again
I believe it’s a known bug tuki
let me check again
obviously manage not supposed to show either
yes
overall
just dont press the eye when loading in
give it some time and you wont get the bug 
whenever i leave the story map and try to open my dock, my game freezes
is anyone here for support
you mean #tech-support ?
I think it's because you clicked too fast.
and I believe restarting the game fixed it.
So I beat 13-3 for the first time and it doesn't register it at all. It doesn't even say I beat the flag ship. Very upsetting considering how lucky I got to beat the boss
Now I'm not even sure if I can beat it again
For some reason
server isn't up yet, trying to open it too early might get you that
Ok
Some people have been able to download it. If it turns out to still be happening once the servers are up it seems to be an apple issue
I see
Hello can u help me with azur lane crosswave black screen problem or u dont help with crosswave
This is for the mobile game sorry, Yostar isn't involved in crosswave
Ok then
Probably will need to find compile heart's support for crosswave
Are the servers back up?
as per #game-news, maint is extended
wasnt supposed to have PR2 BP too?
welp ngl what a waste of 2 rerun events that i dont need to do because i already did it
it is an old event
Sandy have bonus exp (bug because patch note dont mentioned her )
Sandy is correct
Correction: The Characters will receive bonus experience during the event Under the Mist - Phase I should be San Diego, Saratoga, Helena, Memphis.
Please remember to stock up your supplies before the maintenance~
256
The patch notes were incorrect
ok thank
that's Li'l Sandy in the screenshot, though
If you look at patch note in game, Sandy is there..
@warm cave no it's Sandy Kai
yeah
yea that's what i gonna say 
Normal Loli version are not realy good ship
Yeah seems the tweeted notes mentioned Enterprise but it’s sandy instead
Any other bugs?
As enterprise has no exp boost
@restive jungle see the correction above
The patch note has been corrected. You can view the correct one in game.
I think mods should posted the Correction Tweet on the #game-news before, but kinda late for that.
@midnight sun Yeah true
Yes I noticed Sandy was mentioned, just added the Enterprise part in case anyone is confused. 😇
I get Failed to log in 3 : time out so many times
Devs please fix Avrora server!
@spice latch does your connection stable? try to restart your device and try it once again.
I tried Avrora right now, there's no issue.
Hmmm, let's wait for further announcements from the staffs / feedback assistant.
And are ya'll both from SEA?
Yes
USA for me
i'm from SEA
Hi, I’m experiencing the network error as well. From SEA, tried wifi, 4G and 3G to no avail.
Avrora server too
Hm...USA personally and it's fine for me
Well if you don't mind, please collect log mode screenshots when you're getting the network error
/logmode
How to activate debug mode :)
i restart my phone and the problem is not solved
Alright sure. Do we just upload them here or?
Well, after the 5th try I got in
Yeah, just take a screenshot and/or recording and send it here
i use both wifi and mobile data after restarting, i'm getting Network error again
please fix Avrora server
same problem
and now im getting this as well
Uh.. I’ve been trying the function to bring up the log mode
Use a vpn to a non SEA country
I am in game now after a super long load time, am I not able to bring it up?
avrora is having quite the network issues
it's limited to SEA mostly
nope
Ive eventually gotten in again, so it's intermittent
west europe
is it already known that "Secretary" inscription is too big?
Happening to me too in the US.
I started getting some of it now as well, connecting to Washington (US)
I'm stuck in here
Same I keep getting network error on Aurora
@hollow kraken Hi sorry, I seem to be unable to bring up log mode for some reason, even with the tutorial.
The same happens to Sandy too
i also cant log into avrora sv
any of you getting random rollbacks as well?
@honest solar can confirm, i'm in washington (SEA region), endless loading after login.
What about "clearing mode" is going to be like hard maps or event maps?
i cycled my comms then logged in and they reset again
relogged again, and then i see different new comms
@humble torrent the clearing mode in normal maps allows you to have no ambushes/enemy air strikes, that's all
yeah, login issue on washin through US too
Same
Avrora ain't connecting for me either, Australian here
Im from Avrora. It take about 1 minutes but finally i can login
cant connect to sandy
Canada, Arvora server
Russia. Avrora server
Tried to vpn to US but still failed
Can't log in, sandy server here
Same for Avrora and with a VPN. Im in france. But they said in #game-news devs are working on it guys ^.^
I smell apologems 👀
Yeah sandy broke for me too ;~;
Let's not talk about that here, shall we @outer stag @flat salmon
US, Avrora also reporting login problem

🇺🇸 Avrora network error.
#game-news I know. Just reporting it
America Aurora, both my wifi and lte don' work
And I believe it's not gonna fix anything if you guys keep reporting it since there's already official statement on #game-news.
Staffs are aware with it, please be patient 
And plus dont try to log on the game before they say it fix i think
What would happen , I wonder
Didn't you say using vpn to fix the issue? But it doesn't work at all
It was earlier
issue got worse
As long as you're logged in you should be fine thoug
Okay. Got it. Thanks
._. Wait , if I can log in be4 , can I re-login now ?
the issue seems to be with the "logging in" part of the server
so if you're logged out, you're stuck
if you're already in game you should be fine
I can log in, I just can't do the second step to get into the game from the title screen
@rancid thorn #game-news
Hibiscus-scented Idol exchange shop still show PR1 BP for exchange (isn't it should be PR2). Is this intended or bug?
I think that's a bug, because the first run didn't contain PR BP in exchange.
can't get into avrora server and was originally using US VPN
if they intended to add PR BPs, they should add PR2 BPs since you can use it on PR1 too.
First run for en maybe, but I think those are the old bps
sorry I was referring on EN version 
I'll need to double check, but I'm almost certain JP/CN only has PR1 BPs too
probably cos the og run of the event was before pr2
and they simply didn;t update the store
Got it. Thank you for your concern.
And yes, it is in JP too
https://cdn.discordapp.com/attachments/367307557796053002/690222560486490174/unknown.png
i also just got kicked out of sandy
i live in EU
2nd time now since it usually lets me log back in fine
so its not just SEA people who are having some issues
Just wait for devs fixing
the fix is probably just ride it out since lots are logging in 
👍
On the Lexingtn, i have a roll back
Same error here on sandy
Lexi
My network just let his guard down a little and network error
Avrora, can't login
Pls fix this crash
Avrora and sandy only
Ahhhhh
Probably because of server popularity
MY COMMISSIONS
Sandy follower
apologems QQ
I just got sara skin nice
Please refrain talking about general stuffs in this channel, issues are known in #game-news and devs are fixing it, thank you guys 
be even more excited for when the actual main event starts next week
hi reed 
aight no chat other than about bug reports pls
Nope, it's also happened on Washington Server

Awwww i need come back to farm helena
Lexi too guys
the bug spread fast
Check #game-news everyone plz
Its corona guys
keep chats to minimum or just bug reports
Agreed.

I'm also having network error, Avrora server in the Netherlands
I cant log in on the Washington server
have you tried restarting the game?
yes
thank you
I need apologem bro :(
Realy ?
How about now ?
I dunno
Let me got
Haven't logged in again yet
I Played W6-4
And when I get to the bot
The entire game froze
Boss*
Netword error again
I hope so too
network eror sandy server
Av too
refer to #game-news
Reedzyyyyyyyyyyyyyyyyyyyyyyyyyy
@flat salmon @versed hemlock please move your discussion in #off-topic.
please, thank you
Ok sr
Help me in washington server
refer to #game-news
@midnight sun Sr :P
@pine tulip just be patient and wait for the fix.
they're working on it asap, please be patient
Gud luck , guys , looking forward to ur news
Today is very tired
Fight , Devsssss , Fightttt
Even a vpn don't help
50% maybe
Inter-kun! This happen because of your coding?
Yostar doesn't even code for the game to begin with
And it's a connection issue anyways
I know you online 24/7 Inter-kun
VPN in New York helped to login :3
Latest situation: Still can’t login...
they are still working on the fix, please be patient
Just 2 or 3 rounds
Try again: Can login now but take quite long loading...
so....unable to login is a known issue rn?
yes, and they're working on it, please refer to #game-news
sry, did not notice, thx
I don't need a vpn to login, it still normal when i play for 2 or 3 rounds. The loading text......
/lockdown
bug-reports got locked down.
Please check #game-news. We understand that players are having connection issues at the moment and they are currently being looked into.
If you are experiencing rollback issues, please DM @foggy dove or @hollow kraken with your UID and a screenshot of the log
https://youtu.be/l3ujs7D0tFE for how to get the log
/lockdown
bug-reports lockdown got lifted.
uhmm yeah not for me but weird 5h ago i logged in and it was fine
btw by time is 24h not the 12 pm/am
restart the app
yeah took a while to login
The second maintenance rolled back all progress made since the first maintenance was done
if you experiencing roll back u will have to contact customer support for the missing items and ships 
Is the rolling back happened on every one?
I'm not sure how extensive it is -- for instance, it kept track of the commissions / skill training / lab projects I ran after the original maintenance ended
we not entirely sure
if it helps our traffic for it is immense
I would assume its most people if not everyone
I've experienced the rollback, but it was literally 1 whole stage run (I know because I remember how many event points i had) My commissions/lab/dorm food etc were kept.
Guys, can i ask you something.. Does Lusty Hibiscus skin have additional voice lines? Or was normal voice lines just added to her skin after previous patch? Coz when i check her profile, she doesnt have any new lines. Is this a bug? This skin was mentioned in the patch updates, so it should get new lines, right?
I hope Yostar will help players that got affected by the rollback. 
@tawdry surge No, it didn't get additional voice lines. Not all skins that come out come w/ new lines unfortunately
Ummm is this right having to build 5 ships mission in one go? Same with the retire
Yepp. Iirc from the first run of the event, the 3 missions are a daily mission while the 5 are a one time mission
@hollow kraken I see. I saw her skins in that previous update notes and her other skins got new lines, so i assumed that maybe there was some bug. But looks like you cant have all xD Either way, thank you for quick response :3

Okay okay now this isn't right
Yeah, it can happens at time when swipping to fast. It's a known issue for a while now
Reminds the time when you went into the dock to select a ship
Hello, did anyone get ambushed sicne the update ? I have been farming since the Server problem, and no ambush, no airstrikes against my fleet, so I'm not sure If I'm being crazy lucky, or ...
That's an intentional change. If you check the patch notes, it mentioned that clearing mode is in effect for Ch. 1 - 12. This means that once you get them to safe threat (and 3* the objectives? I'm not sure) then you can go through the maps without risk of ambushes.
OH, wait they have added clearing mode to normal maps ?
Ok then, Thanks, I guess that happened ...
uh hey yes remember minsk? russian girl? ye she has no voice JUST SAYING
i have voicepacks downloaded
no voice
not in dock and not in secretary
bug on EN
was a voice for her ever announced?

some take longer to get a voice actor
Double checked on the wiki, she does not have a voice yet.
wtf
she was never announced a voice actor so its not a bug
will she ever get a va?
its very common ships are released without a voice and are later added into the game
someday
I dont have an estimation for you on when though
welp
sorry for the panic then lmao
i knew voice lines were added to skins but not ships themselves, hope they can find a va soon
its really sad for a girl not to have a voice
My game says Helena gains bonus exp, and Baltimore does not, but apparently exp are applied for Baltimore, but not Helena
Here is a screen recording of the emoji crash. Nothing appears to be of interest in the debug log.
however, I suspect that the game freezes before the debug log can update since the debug log is also frozen.
it got something though which can be important 
It is the same thing that happens when you post a normal message, it sends 50102 and receives 50101. However, you don't see the receive message this time.
I might try to get an ADB logcat.
It might have more information.
Also, IDK if it is worth mentioning but the music still plays (even in the background).
soft lock
Ah, it is a segfault
looks like it might be an internal Unity error
either that or Lua is throwing it
either way the thing that baffles me is that it only crasheswhen you do 4+ emoji.
It might be a Unicode conversion issue, as I think that uses a bunch of surrogate pairs in UTF-16.
Something like this:
size_t len = utf8_codepoint_count(utf8_str);
char16_t *utf16_str = malloc((len + 1) * sizeof(char16_t));
convert_to_utf16(utf16_str, utf8_str);
And the surrogate pairs are not counted causing a buffer overflow
that is my theory
Now this isn't right at all
Hm...do you have a way to recreate it and does it fix when you reload the mission page?
If you happen to find a way to recreate it consistently, please let us know 
Roger roger
ooooooo a bad UTF-16 conversion does make sense
malloc often allocates in ~64 byte chunks
🤷🏼♀️🤷🏼♀️🤷🏼♀️🤷🏼♀️ encodes to 56 bytes in UTF-16, awfully close to 64 bytes
🤷🏼♀️ in UTF-8: f09fa4b7 f09f8fbc e2808d e29980 efb88f
🤷🏼♀️ In UTF-16BE: d83e dd37 d83c dffc 200d 2640 fe0f
My vanguard is filled with blank ships for some unknown reason when I deployed them onto my 2nd fleet
try a file repair at the title screen or in settings
i know this is en bug-report but this my jp server rolled back after i used some pvp attempts and my score stayed the same while i got back my attempts. i'm using this as an example to explain how people in the avrora server has much higher scores then they could possibly have.
last picture is avrora server leaderboard
i'm way behind but 1st rank is like 60 pts ahead of 2nd
Chinese text says Killing White Queen according to gtranslate but that first hanzi is ambiguous
殺力烧白女王
we are aware that some tries reset and scores did not go with it
I thought it was Queen Elizabeth, but that is 伊丽莎白女王
Typo in info in dock: Higher weapon efficiency means BATTER performance
Sandy server
You are correct. For your awareness, that typo has been previously reported, and submitted to devs to fix when they get around to it.
Cheers didn't know
No problem at all 
server slow any1?
Which server?
Probably because people are logging in for the night comms
😩 😫
that occured a hour ago didnt they
They did
oh 
But habits
suddenly so many play XD
We'll do a check anyways

bunker hill's skill not displaying properly
Reminded about the Yorktown skill activation a while back there
I cries...my oil...I finsh it and before I can claim it...the server got maintenance
Cry*
TT^TT
every proc
@golden folio What exactly do you mean? 
@runic horizon Gotcha. If you don't mind, please report it to Belfast Bot for now 
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
keep loading until wan to sleep already... ask developer try find whether some1 is using cheat engine and make system slow or nt...
suffering when play comissio.
again?
Same here... unable to connect to Avrora server.
Same
same
was able to play like 10 minutes ago
then i logged out and came back in
oh retract wht i said. im in. cya guys
oh no another network traffic / error
just a small hiccup try playing in a few
Probably cos a lot of people trying to log in at the same time
its a given fact , that the whole earth's on quarantine
if this is what quarantine does I don't want it 

I keep getting booted from Sandy with a server maintenance box
usually that means your connection is bad
ah, aussie internet, of course
still can't connect on avrora
Can't get in on Avrora either
Switched to data and no good as well 




