ive been casually testing it but if there isnt anything related to that yet, ill go test it more and see what's causing it
#bug-reports
untold prawn
simple oak
I noticed that the Flower hairpin thing on the chibi of Friedrich skin does a little glitch every 2 cycles of up and down. Though I don't have the skin so I can't say if it's only the shop preview chibi that does that or if it's an issue with the skin itself.
Should I still report it ? It seems pretty minor but personally if I had the skin that would bother me 
untold prawn
cant seem to figure out whats triggering this bug 
cyan hazel
Hmm, something weird happend to me just now, the Honorary Royal Maid event screen was buged, I had 0 point accumuleted and Easy, Normal, Hard was at 30/30.
Simply restarting the game completely, fixed the problem. I'm just mentioning it there in casse someone esle tumble on it too. (unfortunatly I kind of panicked and forgot to take a screen shot 😓 )
untold prawn
regarding the tutorial fizzling out, it seems if you went through it once, then swap servers and go through it again, it bugs out after your first gacha construction. gonna test it some more
welp that seems to be whats causing it
fair needle
the bg on the qipao skins are stretched to fit different resolutions
elfin forum
Bismarck doesn't gain exp
wanton quartz
This is more like a #gameplay-help problem 
Basically after a ship hit 120, they can keep storing exp til they hit the 3mil exp cap, and seem like bisko hit it there, so she cant get anymore exp @elfin forum
So its not a bug, its intended
buoyant hemlock
Cleveland misspelt.
hollow kraken
That's intentional. That's Clevelad. It's a different ship
wanton quartz
technically the same ship, but the game say NO
hot inlet
I don't think it's Hammann who should be replying that?
frosty gyro
who should be replying that then?
I believe she is talking about the meowfficers being the commander's new friends
north flume
Pretty sure Hamman and Commander lines are swapped here
frosty gyro
I mean whatever it is we are doing an overhaul on juustagram anyways thanks to the dialogue bug 
north flume
One of the commander lines (not this one) is pretty awkward
Something like "It's not like that!" or smth, don't remember
hot inlet
imo it's like third person (maybe Akashi or someone else) should be replying that
hot inlet
Hello, it me again!
Newcastle Quest, Cutscene 2, unnecessary be was reported?
hollow kraken
Nah, doesn't seem like it 
hot inlet
Well, now it is reported 
sterile nacelle
The Z23 lines for Juutsagram seem fine, Maybe the last ones were just a bit muddled up in a hurry fir their Lunar new year vacations
buoyant hemlock
Does anyone else see this? Laffey's chibi sprite in the dorm doesn't change the same way the other sprites do when she interacts with furniture. For example, she doesn't lay down in the Big Crimson Bed, her sprite doesn't change at all in the Open-Air Bath, and she doesn't get spiral eyes when standing on the Spring Festival.
Oh hmm, fixed on restarting the app. Weird.
stark siren
There is a bug on the new event. When you press the battle on the hard mode of the new event. Its says NO and YES with a ticket consumption. When you press NO and immediately press the BATTLE button it would take you to the mob fight. And the rewards are still the same. This may be abused by many so i am very afraid that this might be bannable.
bronze mauveBOT
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.
stark siren
Ahh thank you i was afraid that i might get banned from abusing it
hollow kraken
Oh, no problem. It's confused a good bit of people so you're not alone in that regard 
gaunt mirage
the 15 is just how many time you got a bonus point,
after that it'll be normal gain
is that correct?
hollow kraken
The first 15 runs will have better blueprint drops. After that, the blueprints will be worse but give the same amount of event points
And you can use a ticket to get better BPs again if you want on that specific run
gaunt mirage
got it
hollow kraken
It's resetting early. The actual reset to where you get more tries isn't until 20 mins from now
wanton quartz
Oh this bug happened like a few days ago already
delicate moon
Oh ok
hollow kraken
Ye, it's been happening every night pretty sure
wanton quartz
Just restart, its usually fix almost every thing
If it doesnt work, contact #tech-support 
hollow kraken
A restart does work
frosty gyro
that or wait till reset
errant scroll
Boss health is at 0 and it didn't give anything either
Tried resetting but nothing happened
narrow axle
hmm just opened todays red packet (27th) and instead giving me the coins and gems it gave me a T3 Support book ... i was expecting like 18 gems since im unlucky (btw no ss sorry my thumb was numb and touched the screen)
vagrant timber
the animation always lags a bit for return to port
crude leaf
No credits given to complete Great Adventure. Can’t finish boss.
simple oak
@narrow axle Envelope rewards are random, just got unlucky. I got a boiled dumpling myself today
@crude leaf What do you mean exactly ? Apparently there's no reward for it today, but that's it.
north flume
you can't finish the boss yet
and pretty sure envelopes just don't give gems anymore
as in - it's intentional
simple oak
Ah, it's also possible 
frosty gyro
I got gems today 
rough crag
Got 8 gems what you talking about
crude leaf
@simple oak No credit refresh today. Guess I won’t be completing this at all.
frosty gyro
try waiting 30 min
crude leaf
So players have finished this?
north flume
no, you can't finish the event yet
trail pagoda
Any news on fixing Juustagram?
frosty gyro
staff still on cny 
ionic root
The ship line is missing a word in between
warm cave
@zenith dew you get An Shan today, Fu Shun tomorrow
original run had both after 8 days, but An Shan has a page fewer this time
(8 being lucky number and all)
quartz fog
Is this a bug?
woven bramble
warm cave
I just wanted to mention that my bug report about the sub weekly resetting to fleet 1 even if you did the previous run with fleet 2 (unlike any of the other dailies or even regular missions with sub support) is still hanging in the queue
north flume
sorry, I might've wanted to check it and forgot
warm cave
normal geyser
Very nice the UI xD
cloud socket
The game being self aware and censored the pantsu
normal geyser
I see that xD
normal geyser
Oh yeah, just a little part i can see 
north flume
it looks like an issue with skin files tbh
please try repair files in setting to see if it fixes it
care that it doesn't tell you the progress for whatever reason so it might seem it doesn't do anything
normal geyser
It does me with all the skins 
So I'm going to try to fix the files, the suspense is intense 
north flume
I mean, have you restarted already?
If it's UI problem - it should go away with restart
normal geyser
Is there supposed to be something going on with her? Because it does nothing to me xD
north flume
care that it doesn't tell you the progress for whatever reason so it might seem it doesn't do anything
zenith dew
Oh ok 
grand oxide
Should it be A__v__rora, not Aurora?
warm cave
It's her Juustagram handle - that's like asking you why yours isn't AlexSoCool :P
And Avrora is just Russian for Aurora, I think
north flume
It's more complicated, but you could say that
Avrora and Aurora come from the same source, but those are different words
but ship's name usually is romanized as Aurora, yes, game just makes this distinction between HMS Aurora and SN Avrora
rustic bridge
thanks a lot to the staff and the people who helped me ! you're the best ! ❤️
crisp dust
I think I scrolled between ships a little too fast and this happened
hollow kraken
Yeah, it's an issue that can happen w/ the UI at times
hoary cloak
Catching up with monopoly after being offline for a few days, think wording is possibly wrong
hollow kraken
Yeah, it's a known TL issue
hoary cloak
Ahh. Okay then
warm cave
they probably just copied the TL from last time over and didn't check it against the rewards ^^
gaunt crest
Is the game on maintenance or having an update? (judging by the recent report i guess not) My game is stuck on Enty loading screen with Loading game text already tried to restart phone and clearing cache but doesnt seem to work
been like this the past hour everytime i try to play the game
hollow kraken
Nah, the game is up and running. Try restarting your device and clearing the games cache. If that doesnt work though, you might need to try a full reinstall(assuming your game is bound)
gaunt crest
guess reinstall is the way, asking here just incase someone knows a workaround, but thanks for answering
steep barn
So.... I have a minor bug where I can continue to run reward sorties without using any challenge tickets after I've used up my daily allotment and I receive the full amount of points for that sortie. Has any one else experienced this?
bronze mauveBOT
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.
steep barn
K
buoyant hemlock
Is mikasa supposed to be a boomer and misspell a lot of words on juustagram?
if so scrap my feedback 
since i didnt realise she was misspelling everything
since we had a lot of issues with juustagram lately it was hard to tell 
warm cave
Tqht's what it looks like when I type on my phone and don't corrext it, so yeqh, probabyl intemtional
warm cave
What did I just say?
obsidian furnace
If I told you I was on my phone and the keyboard blocked your post would you believe me
formal shard
Ok so, I did all my dice rolls today, yet no cutscene came up in between any of them. This also happened when i completed the 3rd picture of the coloring book. Bug or no, since I dont know if this supposed to happen or not pls help
warm cave
Cutscene is triggered by opening envelopes
It even tells you when you go into the folder ;)
formal shard
I thought those were completely dufferent ones tho
lofty mortar
So the juustagram reply still bugged eh?
formal shard
Another bug: Weve completed the royal maids event, yet I have none of the cutscenes in the memories folder
Here on AL JP
formal shard
Kewl
Ok nvm about the royal maids thing, apparently theres 2 of them in the memories tab ok then
Also opening red envelops is an entirely new cutscene series
Ig ill kust wait for tomorrow
ionic fjord
Wait
I think Mikasa is just a technological boomer or someone who types so fast that she misspeld thingf likw nisforyune, righy?
Won't the real bug be the Shikikan commenting "Ehehe, thank you, onii-chan?"
obsidian furnace
All the letters that were misspelled by Mikasa are next to the correct letters on a keyboard
So either an intern really needs to be paid
Or it's intentional
ionic fjord
well, its kinf of okay becauxe Mikasa has alreadt "retiref", righy?
she's alreadt a "obaa-san"
obsidian furnace
ionic fjord
The way you spell Oozoro wo kakeyo kills me, but it doesn't mean it's wrong.
sterile nacelle
I reckon its intentional because shes a literal boomer to tech compared to them all so she struggles to use a phone
ionic fjord
yes i aldo agree to thay part
frosty gyro
open 3-1 and show map requirement
opaque hatch
There are times where the torpedo got jammed when i was doing the ex level
For several seconds
The torpedo wont load for several seconds
hollow kraken
Can you try getting a recording of it not loading? Next time it happens?
short robin
everytime i try to do fu-shun's minigame this happens for some reason
then it freezes
hollow kraken
It's just refresh early. It actually doesn't reset till an hour from now. So just restart the app and wait for another hour before actually trying the mini-game
eager parcel
raven topaz
just restart the game
west violet
sullen summit
Does anyone else received a Nevada instead of a normal Bullin for a weekly?
small knot
Very likely a visual bug.
small knot
Have you restarted your game yet?
sullen summit
Still a Nevada in my dock.
I will look if it happens again (one bullin less is not sooo bad)
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system or alternatively DM
CS-Gale#2262orchewinggun#2258from Yostar staff.Please do not DM other Yostar staff or discord mods about your issues as they can only help by redirecting you to the specified staff member.
Please note that the answer may take a while due to high load, so we ask you to be patient.
storm axle
on an emu, game is freezing sometimes when loading, is that normal?
tulip palm
bugged?
thin flicker
Apparently Kinu's Friendly quote mistranslated or shifted. She clearly talk about Nagara but in translation mentioned Yuubari. Is it known issue?
north flume
it is
thin flicker
Ok, tnx.
north sage
Idk if its a bug or something... But there is some misstype going on the this thing tho
raven topaz
its just mikasa boomer posting
warm cave
ask anyone who has turned off autocorrect because GBoard or whatever can't handle two different languages, and that's completely normal
north sage
Just checking tho
dense musk
I dont see the report but the money need it to limit break Fu Shun are the prices for Rare and she is Elite
north flume
intended
frigid haven
Just saw the bug report about lagging when moving between tiles. I've seen this happen on is 8-4, but it's much more noticeable on Hard Mode. I was wondering if it's cause of the little flying embers. The Trello card said Android so I just wanted to point out it happens on the iPhone, as well.
placid horizon
Someone said that its caused by retrofited ships
jaunty turret
someone posted this in trophy room. either something is bugged in EX, its an edit, or they're hacking
vocal cave
hollow kraken
Yes, it
*it'll be looked into when staff is back
As a whole due to all the issues
opal burrow
I'm guessing Juustagram is still full of bugs rn
frosty gyro
yes
opal burrow
Kaga and Taihou runs the same account name
frosty gyro
we will ask staff to look into it later
buoyant hemlock
mikasa a boomer but somehow she manages to turn off autocorrect
which i found near impossible to even do on my note 8 
trail pagoda
Is that why Mikasa's text is full of typos? She's boomering it?
raven topaz
ja
mental vector
Its kinda ruining the experience when commander gets in justagram not his own answers but ship answers
It makes no sense and the point is lost in it
frosty gyro
*it'll be looked into when staff is back
As a whole due to all the issues
we will ask staff to look into it later
we understand its bugged and not good
mental vector
Its a shame because its fun little detail and each time commander has ship answers as option the devs work gets thrown from a window.
frosty gyro
you could also not reply until it is fixed
because there is no time limit on the comment system
stuck minnow
When is the notification for the cat lodge gonna be fixed? Bug has been there for months 
mental vector
And the already answered stories with bugged answers will do what after its fixed? Or thats unknown?
dark gazelle
buoyant hemlock
@frosty gyro Will the Juustagrams stay after the event or do they get archived?
frosty gyro
it goes away and returns with certain events, different posts
warm sundial
small knot
It's all known. Just assume they'll all be jacked up.
dreamy kite
I was about to query about it. 
sterile nacelle
As all has been stated before, It will be promtly looked into ince the staffs vacation is over
buoyant hemlock
they added the old version of the cutscenes for royal maid event but obviously we dont have that event so theres just a dupe sat in memories
since we have new dido and old newcastle
frank pecan
Is it normal that my submarine button are missing? But i can still use it...
north flume
it's known issue
lilac egret
When will they fix that stupid notif in cattery even if youve alrdy claimed all cats
still no fix since introduction
and the announcement tab every after login
tapping do no inform again is senseless
as it will appear always
sterile nacelle
I never get that, maybe its something that only happens to some people
mental vector
That sign is in chinese since the old ui got changed till new ui and also reported since then but I guess it has no priority at all because no change on that for months
lilac egret
it was in chinese then it got fixed into this
mental vector
Yeah problem is most of dorm furniture that contains letters gets mirrored if put on the other wall but fun is this sign was ok on this specific wall and mirrored on the other one
hybrid dove
Is 9-2 not dropping gold plates or is it just my bad luck?
lilac egret
there are only purple plates, if its blueprint u mean then its badluck
hybrid dove
Hmm..
buoyant hemlock
Do you guys know what causes shop girl cannot bug?
foggy dove
@buoyant hemlock ship is in commission
violet ether
Uhm it says I cleared itt but it's still on 75% 
unborn night
Newcastle can get Exp even though she's not Limit breaked 
unborn night
fyi i have her in Oil comm meaning she... might get a lv up? i'm curious if she gets it 😂
unborn night
yup she leveled up
hoary lagoon
oh yeah, has it been reported that these didn't unlock in the memories? haven't noticed anything in known https://cdn.discordapp.com/attachments/528197562998718474/672177708742082574/Screenshot_2020-01-29-22-33-57-878_com.YoStarEN.AzurLane.jpg
buoyant hemlock
I think that's the first battle royale that we didn't get on EN.
buoyant hemlock
Hard to tell without being able to watch them. But it's at least translated.
hoary lagoon
I mean, there is another maid battle folder, which is filled
buoyant hemlock
That's the one now.
hoary lagoon
so this is the one we aren't supposed to see, since we didn't have the event
hollow kraken
Wait said issue being?
ionic fjord
The Receive Line of her Retrofit has no sound
And it is mismatched in her Archives
With no Yellow Quotes
hollow kraken
The line isn't voiced at all, that's not a bug. And they put the normal line in the archives bc it would appear they want only voiced lines in it (which makes sense). So that line is treated as a description
hollow kraken
No problem at all 
ionic fjord
How do I send a ticket to Yostar to voice it. Fine. I'll do voice it myself.
hearty carbon
the QR code on images shown when sharing leads you to the Chinese site of Azur Lane. Is it already known? Pretty low priority too.
south wigeon
The game been stuttering on map since chinese new year update for me. Is this just me? Where should i report this?
hollow kraken
It's been reported for now (the lag, that is). Some people were saying that it was caused by retro ships, but I personally can't confirm this
ionic fjord
I don't experience the lag
Because
My phone has 1GB ram
And
1 second ingame can take as much as 15 seconds when my phone is hot enough
hybrid dove
Can anyone confirm for me if the new Hard stages are giving T3 blueprints? I've been farming them since release and haven't seen a single drop. Specifically 9-2.
small knot
Sounds like a string of bad luck.
hybrid dove
Yeah. I'm thinking that but it also seems strange given how frequent they were on the previous chapter stages. So just double-checking in case there is something funny going on.
small knot
Only funny thing going on is RNG being unkind. It'll come around eventually. Just takes time.
hybrid dove
Well it's not like my Azuma exp is being kind to me either.
ashen terrace
sterile nacelle
@ashen terrace You can make purchases from the yellow store tab on the lower left of the screen and go to gems to purchase some of need be, If not then on the left next to gems is the skins tab where you can buy ship skins with gems
austere river
tawdry atlas
you'll have to restart
mossy current
Hey guys I've been having a bug recently during gameplay. Basically everytime i move my either of my fleets they would Stutter or lag, but during any battle it won't bug/lag. It only occurs when i move my fleet to any part of the grid:
Phone: Nova3i
I've tried reinstalling Azur Lane but so far the bug remains, does anyone know anything that could help?
mossy current
Thank you for the reply, i thought i was the only one. Also it appears to have happened to me only after the EMUI update ( 9.1.0 is my current one) Do you think the Huawei has done something wrong or for now there is not yet enough info?
mossy current
Ohhh I see. Thank you Ender.
echo yacht
Big girl Gloucester
frosty gyro
known bug
unborn night
Twin 406mm PR2 gun has plate + 
CN enhancement cost apparently
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
cold quarry
I’ve been having a lot of super bad issues with crashing recently and I don’t know if thats just my phone or a game issue
rain sorrel
Hmmm...
I've had an issue with the momento. It shows 194 ships unlocked, but i have 185, I counted them by hand in my docks and in the memento's archive... any ides why the number is wrong?
raven topaz
retros
winter plinth
I think I have a bug in Azur Lane, It says my sweet Akagi is in Challenge mode, when I'm not at a high enough level to Access Challenge mode. I can't be able to use her in my fleet cause it won't let me.
hollow kraken
She's in one of the Maid event fleets. They're considered challenge mode as well
hollow kraken
No, not about fractions. It's about the event. The one where it's the Dido raid boss event. She's in one of those fleets
wicked onyx
It's in Chinese
fossil condor
Known issue, justagram in general needs an overhaul
wicked onyx
O ok thanks
royal jackal
Where is my urgent commissions...?
They should have been available 2 hours ago, but they aren’t ... I restarted the game 2 times
foggy dove
happens when you don't do regular commissions enough/not active
royal jackal
I play the game every day and do all the commissions
honest pumice
really? i do them almost 24/7 and when one runs out i start another one instantly if i'm not asleep and i still get missing night commissions every now and then. (one time for a full week, it was infuriating) so either the system is bugged or i'm sometimes somehow not meeting the requirements for night commissions.
honest pumice
me thinks it's time for some testing.
royal jackal
honest pumice
ok. so starting tomorrow i'll do 3 commissions and stop and see if i get night commissions. same for the next 2 days. and then do 4 per day for 3 days. i'll report back if anything interesting happens.
royal jackal
https://media.discordapp.net/attachments/612079941168922634/672689652393705472/unknown.png
https://cdn.discordapp.com/attachments/612079941168922634/672689710358855720/unknown.png
All daily quests are done, probably done ... 10+ commissions today, restarted the game 5+ times, but there are no urgent commissions.
small barn
@mossy current you can remove your retrofitted ships/ship with at least one completed upgrade on their retrofit tree and it will be back to normal
loud sigil
rain sorrel
the issue i have with wrong ships unlocked number isn't about retrofits:
wrong number is 194
correct number is 185
i have 15 retrofits
doesn’t add up
patent leaf
Event cutscenes are not available?
quaint panther
I don’t know what happened but my monarch seems to have lost her voice, everyone else is normal and I’ve checked my audio version (v.92) which is up to date. I’ve restarted the game but didn’t fix it
honest solar
Is she on her default skin?
quaint panther
No she is in qipao
hollow kraken
Which lines exactly? Or is it all of them?
quaint panther
All of them, both in secretary as well as ship view
hollow kraken
Okay. I'd say try restarting your entire device first as well as a file repair from the settings menu in game. Just to see if that solves it firstly
quaint panther
On the topic of file repair, I often attempt to repair my game but when I press the button, nothing really happens
There’s the repair button in the login screen and the one in the settings, when I press the one in the login screen, I’m stuck with the manjuu loading animation, I’ve left it for a few minutes and nothing happens. When I press it in the settings tab, it lags my game horribly until I leave the settings tab
hollow kraken
It will only activate if the system itself detects any corrupted files or similar. So if it doesn't prompt you after 2-5 minutes, then that usually means that it didn't detect anything.
quaint panther
Alright thanks, I’ll try restarting my device and get back to you
hollow kraken
Sure thing 
quaint panther
I’m back after a device reset and an attempt at a repair, I left it for 3 minutes or so and no prompt. Unfortunately no fix
hollow kraken
Okay
What device are you using? And as well, does it fix itself when you switch to her base skin?
quaint panther
I’m using an iPhone 7+, I’ve swapped to the base skin when Eunoshin replied and no change
hollow kraken
Alright. Unfortunately I can't test it out on my iOS device just right now. So if you don't mind, get a recording of it on your device. Showing the voice data being fully up to date and as well as it not playing her voice in the archives
Then report it to belfast bot
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
quaint panther
Alright will do, thanks for the help
hollow kraken
quaint panther
Ooh boy, testing discord’s 8mb file limit was not fun
hollow kraken
We got the report though, so no worries. I'll do some messing around w/ it as well after a bit
quaint panther
Thanks a lot, I’m sure the devs have a lot to deal with
ionic pike
How long will the cat lounge have the exclamation bug for?
shy parcel
i play on sandy and i keep getting "!" mark from catlodge even tho i have nothing finished or going on there is this known?
warm cave
did you check if one of the cats has free talent points?
shy parcel
yes they dont have
so its popping for no reason i enter cat lodge it goes away and comes back after a while
static cobalt
I may be dumb, but are Kaga and Talihou meant to have the same name in Justagram? Both are called "Ran_mew"
seems like another translation issue to add to the pile
sterile nacelle
9 hour build? For what? The wiki has nothing on it about a 9 hour build
raven topaz
dam ye building sirens over there
prob some random/weird desync, did ya try restarting
frosty gyro
it usually displays as 9:99:99
sterile nacelle
It was 9:30:10 when it started
storm idol
not sure if bug, but i just got a 30min Friedrich research, but the gear designs it can drop only shows designs from PR1?
frail crag
My Iron cats change from Gral to Edelweiss.
frail crag
After I enhance my Gral, I went to formation to set it, but i don't see there, so I went back to cat lodge only to see 2 edelweiss, with one of them with gral talent
hollow kraken
Are you sure you didn't enhance the Gral away?
frail crag
No. But is no biggie as I just use that edelweiss. I just reporting it see if any got this funny.
foggy dove
you'd need to reinstall @marsh badge
marsh badge
Ok tks
spare ferry
reporting a bug in the memories section !
you have Fight On, Royal Maids! twice
one with 0/5 and one with 5/5
foggy dove
Intended
hexed void
Why are both Taihou and Kaga using the Ran_mew alias in Juustagram?
If I didn't remember wrongly, Kaga is Ran_mew, but Taihou is OutrangeTH.
warm cave
someone probably messed up the translation
fossil condor
you're missing that one b on the right side
raven topaz
fossil condor
fallen wyvern
hollow kraken
Not a bug. It's Oscar's skill at LVL 2
eager wave
anything new regarding taihous new skin l2d physics?
simple oak
Couldn't record it but ran into a little bug in Sub raid where the stage didn't end despite having killed the boss. I had to destroy the remaining mines for the stage to end. I think I saw it being reported a long time ago but just making sure. First time it happened to me though so I don't really know how to reproduce it.
devout snow
Audio does not match the text, the audio of the normal touch use the audio of the special touch (For Vampire)
iron arch
I can't retire this submarine (U-73 lvl4) because it says that she's "in challenge mode" (but she's not), and that's the error message i got when i try to retire her. Is it a bug or did i do something wrong?
north flume
challenge mode is current event maps
warm cave
@eager wave devs are still on vacation and will be back on wednesday at the earliest, probably later
solid gull
Hi I get a crash to desktop when I click on Glasgow sometimes, but only on Glasgow. Using iPad.
hollow kraken
That could be due to the ongoing issues w/ Glasgow on iOS devices, which is a known issue. You could try using a file repair from the settings menu or a fresh install to stop the crashing, but if that does work, she won't have a voice
vast stone
I don't know if this is the right channel for this, but the Javelin Post on the game-news channel has the same line as Z23
vast stone
hollow kraken
We'll bring it up, but as staff won't be back in the office for a while can't guarantee a speedy fix, if any unfortunately
hot kindle
I'm not sure if this is just a me bug or if I missed something obvious but it says I don't have theese in the archive
2 different events did I miss one
fossil condor
There's a glitch where the version that EN didn't get pops up, it's known
fossil condor
There are general issues with Juustagram that need to be addressed
errant scroll
Yea I can see that
fossil condor
there's no need to crosspost 
frosty gyro
frosty gyro
same people who monitor both channels
fossil condor
I also said: It's a known issue 
fossil condor
No, that's just promotional material
deft bobcat
No this is figure it out so it doesn’t happen again
frosty gyro
deft bobcat
Oh wait I forgot stuff always has to break right during an update, since that’s all that happens is that
eager wave
@warm cave oh thx... that sucks so i either buy it with the risk of not gettin fixed. or dont buy and it get fixed.. really unlucky timing
steep adder
Wtf
fossil condor
I believe this is a combo of things including nonsupported device and quickly scrolling through ships, a quick restart should fix it.
split nebula
One message removed from a suspended account.
One message removed from a suspended account.
fossil condor
Known issue, it's possible they just didn't update the text to match.
split nebula
One message removed from a suspended account.
hollow knoll
river kelp
somehow got past lvl 70 cap at 2* though I cant rmb what caused it (its either commission or dorm)
fossil condor
known issue with newcastle, IIRC
river kelp
ic thx
hollow kraken
It's most likely due to retrofitted ships as some people have tried to summarize (but no confirmation). it's been reported though
Ye, it's a bit odd 
But should ideally be looked into when staff are able to get the chance when they're back in office
tawny rapids
Bug :
Audio chattering on both Azur Lane and Arknights for the past 2-3-ish weeks.
Started suddenly on my Xperia 10 for both games, and I just lived with it bug it gets quite annoying.
Will post video later
Sure it's not some weird phone setting since it's happening on multiple games?
low cargo
One message removed from a suspended account.
honest solar
@low cargo That's just the log mode, which may come in handy if the devs needed assistance in debugging something in case your game were acting up. You can just click the "Hide" button in the top left if it comes up again in order to remove the overlay.
low cargo
One message removed from a suspended account.
foggy dove
reported as a bug
half light
Uhh... I can enter the Hard map for Fight Royal Maid with 0/15 and 0 challenge tickets 
did it once accidentally
foggy dove
/15runs
bronze mauveBOT
The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.
half light
Oh! I thought I was completely locked out after running out of tickets, thanks
zinc coral
Well i can't hear Uranami's voice from the very beginning i got her
foggy dove
She doesn't have a voice actor
zinc coral
Oh ok
storm wyvern
Marrying Gloucester turns her Love-line from English to Chinese.
At least the normally translated English text.
warm cave
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
empty lintel
why isnt there any voice channels argh!!!
honest solar
What does this have to do with #bug-reports?
ember merlin
buoyant hemlock
so... is this one something relatively normal? 
hollow kraken
@buoyant hemlock I'd imagine a reload of the formation page fixes it? Or at the most, a relaunch of the app?
@coral torrent Not a bug. If the ship is lvl 120 and gets an accumulated amount of 3 mil exp, they can't store anymore
coral torrent
then do it count in PR ship farming?
hollow kraken
It does, yes
coral torrent
ok thanks for the feedback
hollow kraken
buoyant hemlock
reload fixes it, at least is interesting to see a 5 ships main almost breaking my hand and phone
mossy current
@small barn i replied late to this but thank you.
Has this bug where some retrofits cause the game to lag when you move from one square of the map to another been known for some time now?
frosty gyro
yes
mossy current
Thank you, but is there any known fix besides not using the retrofits or not yet?
The gameplay in battle is fine tho. Only when moving in map it lags :u
foggy dove
No fix
warped summit
I got lag on dock,moving on map, on battle specially on 12 lag is hard with all those plane keep coming
buoyant hemlock
is this thing supposed to have the red N on it to show something is there when i have full coins havent been to max in a while
didnt know if it was a bug or not since commissions class and lab are all not done yet
buoyant hemlock
ok been a while so i didnt know research makes me bankrupt
undone arrow
Sorry if this is in the wrong place, I wasn't sure if this went here or techsupport. I'm currently researching Azuma and the 2.4m XP requirement isn't filling after completing and locking the 1.2m xp requirement. I noticed this yesterday but just assumed initially I hadn't accumulated enough XP to move the XP bar in the few runs I did after it unlocked yesterday. However, after completing like 3 or 4 runs of 13-3 (at least 100k of Sakura XP with my fleet setups) it still hasn't budged and still on 0%. I hope this isn't just me being stupid but I can't see what's going wrong, also checked known-bugs and didn't see anything like this since PR2 released.
hollow kraken
What formation are you using for the second data collection?
hollow kraken
The second data collection is vanguard ships only
First is main, second is vanguard
undone arrow
Had a feeling there was something I was missing, many thanks
hollow kraken
No probs at all
proud nymph
Is Georgia's barrage still bugged, or is it just the battle sim
foggy dove
Battle sim is generally borked for Georgia and Gascogne barrages
placid horizon
Must be sim bug, usimg her to lvl up and it looks normal
foggy dove
It was never bugged in actual gameplay
proud nymph
Understandable
ornate matrix
Hello I keep getting this
honest solar
It's usually a result of having an unstable internet connection on your device, or having the game inactive / in the background for too long
ornate matrix
But I was playing it and my internet is working fine nothing was dropping off
eager wave
the game just frooze after i purchased azuma skin (music still playing )
small knot
Restart and pray you actually got it.
honest pumice
ok so the fight royal maid event says it's over. wasn't it supposed to end after maint ended
frosty gyro
fossil condor
feels like 1 hour early shenanigans again
honest pumice
now i can't grind the last few points i need for newcatle. 
ok so the tickets are what's bugged. the other modes work fine. bad news is the tickets give the most points...
ember rover
Hope they extend the event by 1 day to make up for this
honest pumice
or at least some points to make up for the potential lost ones.
bronze pewter
So uh I still don't have the first meowficer memory
frigid ocean
shell magnet
pale lintel
copper bronze
getting this as well
kind iris
Yea I’m getting file (4) too
misty jackal
runic ember
Same ios
hollow kraken
Hm...seems to be fine for me on iOS. Can ya'll try restarting your device and network router?
rustic thorn
Help said these notices are a bug, I keep clicking them not knowing what it wants
harsh garden
I know I might be the only one who is concerned about this but i just check today on the Memories archives from the Event tab, I just saw two folder that have Fight on, Royal Maids! but i have 0/5 from it while the other one is Fight On, Royal maids! (part2) which is 5/5. My concern is how come the first one is 0/5? I participated on the event and our server completed it but it says 0/5 for me. Is this a bug?
Thanks in advance
fluid sun
it’s a known bug
harsh garden
@fluid sun Ok thank you for that info..
onyx blade
Those packs won't jiggle :(
hollow kraken
It's been reported as a bug currently. So we're just waiting for a response from the devs when they're available again
onyx blade
Aight, good to know :)
honest trail
This trivia question doesn’t have the correct answer
foggy dove
the ships in lecture hall change everyday
langley is the one for carriers
amazon is the answer, as she's the one in the lecture hall on destroyer/sub days
@honest trail
bb/c is pennsylvania, cruiser was yuubari or someone else, can't rmb
wait it was nagara wasn't it
rotund summit
oh no I forgot too
honest trail
Ok, but if that’s what it was asking, then it should be reworded to “which is A teacher in the lecture hall” instead of “the” so avoid confusion
But I guess it still works properly
placid leaf
kimono nagato chibi sprite and original suruga chibi sprite have issue on hair.
please fix them next patch.
remote tinsel
~~It's not just Newcastle tho, it's all ships https://discordapp.com/channels/456397991847395339/474210478311211029/672085122228551681~~ mah bad
foggy dove
wut
drowsy spear
Is this real? I just screenshotted it
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
drowsy spear
Hmmm ok so i do the report?
foggy dove
yes
drowsy spear
Aye
calm finch
I got 9hr. long comission instead of regular 10hr. Is this normal?
calm finch
Oh ok.
mossy plinth
I think the oath day has been change about 1 day. I absolutely sure that I oath with Enty on March 8 because I chose the special day. I have checked it about few weeks ago & It still be March 8, but today it has changed. Is it a bug?
tiny sapphire
9-4 normal. Sunk all fleets but no boss fleet spawn.
hollow kraken
Restart the app. This can happen due to a small desync to the game server
foggy dove
@mossy plinth have you accounted for the difference in server time and local time
azure linden
Tiles movement lag still persists 
frosty gyro
dont believe it was ever announced fixed
azure linden
But its been weeks alr
frosty gyro
its also been weeks that staff havent been in office
not everything is guaranteed a quick fix, especially given situation in china rn
azure linden
buoyant hemlock
Found a typo on Amazon
fossil condor
rotund bear
I assume it's intentional that Newcastle, if she was already past lvl 70 without limit breaks, can no longer lvl up until i actually limit break her, as a way to fix her previously missing lvl cap? She can still gain exp by the way.
mossy plinth
@foggy dove since I oath with enty till few weeks ago it displayed March 8 , when I checked it yesterday & today, it still display March 7. Moreover , the time I oath with her base on server time, not my local time 😅
hoary valve
Has this been reported? Langley was the only converted "anything" ship. The rest were intended to be carriers when laid down.
#JusticeforLangley
olive nymph
i am getting network error after not playing since october~ . Just updated the game, currently trying to play through Memu (I have VPN on too). Looked for network error in known bugs, but nothing showed up in discord search
(It happens after logging in succesfully and on the second click, the one which should enter the game)
unborn rock
Turns out that my Z 23 has turned in my Roon 😛
wanton quartz
Known bug, this cause when you swipe your ships info too fast
||also that auto reloader tho, yike||
unborn rock
i'm gonna recreate this
small knot
You don't have to. It's known.
rotund bear
@hoary valve Ryuuhou was built as a submarine tender and later converted into a carrier.
Chaser was laid down as a carrier right away.
Long Island was converted from a Cargo Liner into a Carrier.
Langley was converted from a Collier into a Carrier.
white stone
@harsh garden I can add to this, I think.
The cinematic folder now says "part 2", but at some point earlier, I had two folders named "Fight on, Royal Maids", so I'm wondering if the second one basically also reset the cutscenes in the original one to 0/5 somehow.
@olive nymph I am getting this sometimes too, but exiting and restarting the game usually solves the problem. I'm guessing you aren't quite as lucky, though?
hollow kraken
It's a known issue to happen at times. A restart of the app should ideally fix it
mint patio
Yeah its fixed when I restarted the app
random belfry
hmmm
eveytime when i move my ships to any square my game freezes for every square they cross
polar locust
The Justagram phone icon has the new post alert and is shaking, but there's nothing new for me to see and it doesn't go away
polar locust
Ah, thanks
jaunty creek
I have full formation of iron blood fleet but when i enter a battle only niimi and tirpitz is on my fleet, anybody know what happen?
small knot
None of the missing ships are on commissions or anything, right?
jaunty creek
Yeah, they're not in a commission
dire swift
i dont know if it has been reproted yet, but the Lantern Festival event the lanterns are not responding the riddles not coming up. i restarted the game many times and close the app completely as well. no luck
hollow kraken
If you already did your riddle for the day, you can't do anymore. You can only do 1 a day as it's timegated
dire swift
thats the thing its a new day and i have the notification to do it ofr the day
hollow kraken
How many have you completed so far? It'll tell you the progress on the event page
dire swift
i am current 2/7
fossil condor
the new day will be on the server's reset timer for the day, about 3 hours from now
dire swift
alright thanks toaster for your help
smoky marsh
So anyone has the same issues? Or is it actually normal?
jagged salmon
First time ever had this happen to me how to fix
foggy dove
restart the game
inland gust
is this a bug?
small knot
Yes. It's known.
buoyant hemlock
Is this emote misalignment known? And is there a better way to get an answer to that then asking here?
rocky terrace
cattery daily free Buy is not being reset until you restart client
foggy dove
That's normal for anything related to daily resets
rocky terrace
im not sure but i think i havent noticed other daily resets require client restart
rocky terrace
wish there were no need to restart client for dailies reset
foggy dove
I mean
It only happens if you keep your game open during reset
Which can also affect the commissions you get
rocky terrace
yes thats why there should be checks for resets when you press commissions, cattery, missions, battle buttons
warm cave
@rocky terrace Settings > Logout, Log in again ;)
also, that check would have to run every time you open one of those features, so you could DOS the server just by opening e.g. Dailies over and over again
foggy dove
@buoyant hemlock known issue
rocky terrace
@warm cave i doubt that this would DOS server more than playing manual, also you could do check on client side
-remember login time
-check if reset should have happend (login time+current time > reset time)
-if it should have - ask server
-update if server say so
-disable check until next log in
there is already "your game data out of date, update" check and servers dont crash
honest solar
Please look right above and you'll see the bug has been reported already.
latent vessel
Oh shit yeah i saw it
warm cave
@rocky terrace I don't know whether that one is the client checking, or the server pushing a message to all logged in clients that it has an update
(I'd do it the second way, because that's the logical flow of information in that case to me)
hoary oriole
small barn
@hoary oriole just restart your game :)
hoary oriole
yea i did this
small barn
analog mural
I just got Glasgow from my dailies, however on her acquisition screen my app crashed, and every time I try to view her info in my dock my app crashes
wide basalt
well, I think this is not a bug totally, but its good if it can be improved.
When there is not any ship is developing, penalty time can be skipped.
urban peak
@analog mural it sounds like you might need to do a file repair
limber sierra
I have 205 characters but in the archives only 202 characters are counted. There are 3 characters that are not counted.
hollow kraken
Retros
warm cave
Retros count, collabs don't, IIRC
hollow kraken
Oh, right. It's collabs, my bad
limber sierra
Ok i have 7 characters collabs
hollow kraken
it's too early for me
Probably retired some common ships or something then if I had to imagine
limber sierra
Thes counted not same
Checked one characters after another
It has been verified by several time and 3 are characters are still counted
Well I will photograph all the characters and you can count their number and apologize for the inconvenience caused by sending the pictures
hollow kraken
Okay, please don't post that many pictures at once You can use an album creator like imgur for future reference
limber sierra
Im sorry
hollow kraken
And as well, where are you getting 205 from exactly?
limber sierra
My dock
hollow kraken
Well you probably have dupes, retired some collab ships, or something similar
hollow kraken
For that collection number (202), they are not
limber sierra
With collabs 202 witout collabs 195
hollow kraken
Okay. You almost certainly just retired some ships, have some dupes, or a mixture of both then
fossil condor
The starting ships aren't locked still, probably
limber sierra
Guys, I checked all the characters I have locked, but the number is incorrect. This is an album link. You can check by yourself
https://imgur.com/gallery/wL0AU0h
fossil condor
I think you're missing long island
the starting roster doesn't start off locked, so you probably scrapped her
limber sierra
Long island retrofit
solid hare
that archives, only show what shipgirls you have get in the past battles
BUT... if you scraps some of them for resources, they still shows up in the archives, but you CANT use them, you need to grind again in some chapters or event to get that shipgirl again
useable ships only in the dock
fossil condor
oh, let me take another look at it then
limber sierra
No one missing
solid hare
Long island retrofit
@limber sierra the retrofit one is in the "retrofit" section
they not count as "collectable" ships, just "upgraded" ships
limber sierra
Well look at the pictures and calculate the number of ships I have and compare them with the archives. You will not find any shortages
I have 205 and archive 202
fossil condor
I would suggest that you personally count each one to confirm whether or not, since unless you can identify the 3 that are supposedly uncounted, there's no confirmation of an actual issue being present.
I believe it's just a matter of retrofits, though
limber sierra
I checked all the characters one by one for 3 days with the same result
fossil condor
did you check which characters are supposedly missing, though.
limber sierra
No one missing
fossil condor
but you're saying the 3 are uncounted for in the archives, and they're not. how many retrofits do you have
limber sierra
4
solid hare
i dont understand what you say, idk because my eng so bad or wut, lol
also im not defs or staffs, just normal guy
limber sierra
Don't worry, me too, my language is simple
solid hare
indo?
solid hare
umm, so where do you know the "actual number of your ship"?
limber sierra
My dock
solid hare
oh...
i understand now
- your dock is works like "inventory" or "bags", that save some ships you get from battles, even the same ship one (you can have 10x level 1 long island in the dock)
- while archives, is work like "photo album", for the example : you get new ship that you never get before, so the album just record it, because you get this ship for the first time, then highlight it
then the ships you never get, is not get highlighted
edit3 = also girls in the collections is not useable, just for records that you have that ship before in the dock
ship girls in this game is shows like a card (but not actually a card), and you can get multiple of same ship over time
for upgrade star (limit breaking) or just for sort (scraps, what we mean)
limber sierra
There are 414 characters in the game. I own my dock 205, but in the archive it appears to me that I have 202 and when checking and comparing the archive and my dock I did not find any missing
solid hare
Hm, im so sry, try read my chats again, i already explain it in very detail and easier words, so i hope you can understand
Or use https://translate.google.com/, then copy my chats to the translator, for auto translate to your home language
limber sierra
Ok guys, I apologize for wasting your time
solid hare
its ok 🙂
tawdry atlas
@limber sierra ok so i just counted (painfully) and i think you're misunderstanding how the archives count is added up
excluding collab ships (which you have 7), you have 198 ships altogether in your dock
your archives is showing 202 because it also counts the retrofits, which you have 4
198 + 4 = 202 
solid hare
i never count, but, maybe i know now, retro ships is counted as "new ships"
tawdry atlas
yes, retros are counted as an extra 1 in archives
so portland and portland retro is counted as 2
limber sierra
Collabs & priorty not counted
tawdry atlas
priority ships are counted, but you dont have any anyways
limber sierra
Ok I understand now
All ships counted expect collabs
tawdry atlas
yes, and it includes retrofits too
tepid ocean
so i noticed that Vampire has same voice line for special and normal touch on her defoult skin, im 90% sure she had diferent voicelines for normal and special touch (it was a while since i used that skin)
glad pilot
🤔 same
heavy vortex
I can't unlock the memory for W3 chapter 3-3 after clearing it countless times
foggy dove
Please contact customer support to get it unlocked for you @heavy vortex
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
misty maple
It seems that I don't receive my loot from training license today despite having ~20 days left.
jagged sail
so... i noticed that in the game question event there are a few of "wrong (?)" answers.
for example: when answering the question: "which one of the following ships has animal ears?"
-kongou
-takao
-(some other ship)
-agano
then its pretty obvious that agano has animal ears yet the only right answer is supposed to be takao while she clearly(!) has normal human ears.
the question for who is in charge of the lecture hall the right answer should be köln because she is obviously in sharge of it yet its some ship i dont even know of.
am i just stupid or are these really wrong?
(sandy server)
tawdry atlas
takao has actual animal ears, its just really blended into her hair
ancient maple
^
tawdry atlas
as for lecture hall, among the ships mentioned, only Amazon is actually a teacher in the lecture hall
and this is LECTURE HALL, not the skill academy thing
also, agano doesnt have animal ears, idk what you saw that you considered as such
jagged sail
tawdry atlas
it's right there
tawdry atlas
@jagged sail https://media.discordapp.net/attachments/460645783021289472/675025524740849664/unknown.png
ever heard of dogs with downward ears?
jagged sail
tawdry atlas
there's the manga that shows it more clearly but you get the idea, she has animal ears
buoyant hemlock
is that after last week update that juustagram got new content ?
jagged sail
so in short... she has dog ear AND normal ears? so 4 in total? :ZkkBore:
tawdry atlas
i mean....atago has the same 
maya and choukai too
anyways, it isnt a bug and we should stop so others can report their bugs
jagged sail
bruh....
full narwhal
i got Leipzig from the collection but its not in my dock i need help pls
hollow kraken
Try sorting by time joined. If she's not there, fully close the app and wait about 10 or so minutes to relaunch it to see if she's there then
hollow kraken
And you're sure you claimed her from the collection?
chilly jolt
Safe on hard mode 9-2 but still need to clean 5 enemies to meet boss, happened two days already
urban peak
did you activate clearing mode?
full narwhal
@hollow kraken yes im 100% sure i locked her too
but when i went to dock she wasnt there
hollow kraken
@full narwhal Hm...okay. If you're sure then contact customer support to see if they can offer any backend insight regarding it
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
full narwhal
ok ty
hollow kraken
@chilly jolt You need to have the stage on safe and also need to have it at 3* to turn on clearing mode
And be sure to have it turned on before you enter the battle
urban peak
chilly jolt
Already did, but it happens just these two days
hollow kraken
Sounds like you accidentally turned it off then. Check the clearing mode toggle to see if it's on or off
chilly jolt
Before yesterday is all normal
Ok
Ah, you're right, accidentally pressed that button, never know that feature before😅 😅
hollow kraken
Ye, it's a bit small so it could easily be missed at times. Glad it got solved though
chilly jolt
Thanks for the help👍 👍 👍
misty maple
@wanton quartz I don't wanna claim them, I didn't receive mail with my loot from Akashi at the first place.
viral grotto
Was coming to finish the training on my ships and i get this
hollow kraken
Try restarting your app/device
solid hare
Was coming to finish the training on my ships and i get this
@viral grotto its sometimes happen when your internet is lagging / RTO, etc and the connection to the server is interrupted but the reconnect is success, but... with some weird think happen in your game, incl. some timed features
how to fix? reopen the game
nimble mason
Hi there. I haven't received loot from trader licence today. Is it expected?
rigid dust
I’m getting lagging when I’m moving between tiles on the map. I have tried restarting the game and it doesn’t work. The only thing that seems to work is to restart my phone
frosty gyro
you will need to reinstall
real torrent
Damn, thanks
misty maple
@nimble mason I have same issue with it. :(
foggy dove
@rigid dust caused by Retrofit ships
rigid dust
Whaaaaat
proven aspen
I'm not happy about them not saying they're fixing that.
orchid moss
I have viewed the story but cant rewatch it. Also my ranking score shows that I have 0 contribution pts but as you can see I have 48000 pts, pls help. Also my rainbow magnet torp is bugged too when I purchased it in limited store, it is not in my depot and its gone
foggy dove
There's a different event in collection for this event
The one you're looking at is for a different event
Also the rainbow torp is an auxiliary gear, not a torp
@orchid moss
orchid moss
No the quintuple magnetic torp
foggy dove
There's no rainbow quintuple magnetic torp in any store
Besides the event from... November
orchid moss
When i purchased it in past event
I didnt get a chance to report it then because I tohught you will detect that bug
foggy dove
We did
And it was given out manually
To those who actually made it clear they had such an issue
orchid moss
So mine is gone for good
foggy dove
Because it was not a server wide issue
You can try contacting customer support
But they may not be able to help you given the long time span
/techsupport
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please contact us using our website https://yostar.helpshift.com/a/azur-lane/ or alternatively email us at al.cs@yo-star.com
Please do not DM Yostar staff or discord mods about your issues.
Please note that the answer may take a while due to high load, so we ask you to be patient.
orchid moss
Yeah they might not believe me anyway
terse spindle
I actually want to do some researches but I can't, because when it's finished, it shows this and I can't do anything except restart to lose time.
hollow kraken
@terse spindle you need to fulfill the requirements. The bottom right there shows what you must do to finish the projects
hollow kraken
small knot
What's the saying? "EN can't read", was it? lol
carmine crane
Is it normal if you can't use mk2 bulins to limitbreak if they are over lvl 1
hot inlet
Question: weren't there supposed to be Juustagram posts for the Lantern event?
dense carbon
how can i activate the logs in emulator?
eager wave
so any new news regarding taihous new l2d skin bug ?
hollow kraken
Nothing yet. Staff also haven't been in for about 2 weeks or so. So theyll be busy (especially with a new update coming up tomorrow)
ruby zodiac
+6'd blue gear is dismantled without the password prompt, works fine for +10'd purple and golds though
hollow kraken
The game most certainly doesn't consider +6 to be "fully enhanced". By that, it means it needs to be +10. But we'll try to find out
barren fiber
Hello, after oath Gloucester inspect line is untranslated
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
barren fiber
Thanks, done
tired delta
Bug incoming
buoyant hemlock
hollow kraken
Try restarting your app to see if that fixes it if you haven't already
feral reef
Hard mode isn’t working for the songs only tried on sandy song
buoyant hemlock
Try restarting your app to see if that fixes it if you haven't already
@hollow kraken restart fixes it, thanks
feral reef
Checked and all songs on hard mode, they move til they’re close to the beat then stop right before it
Seemed to be Disconnect issue resetting app fixed it
weak helm
Enemy Sheffields don't have the CL icon next to the healthbar unlike elite ships normally have
The poster is obstructing the text behind that describes what to do to complete another task
potent flare
The game said I got gasconge U from doing hard mode 8-4
weak helm
Well, I'm on an emulator playing with window on full size in a 1920x1080 resolution
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
foggy dove
@weak helm
weak helm
Can confirm that other shipgirls have their icons showing up
I assume is the bug you're refering to
weak helm
Gotcha, sorry, just making sure
foggy dove
thank you
clear mortar
Need help
hollow kraken
Did you have your account bound to FB, Twitter, or Yostar?
remote pilot
k, i didn't notice this for a while, but i think my juustagram hasn't updated since the update before this one
remote pilot
so the latest one is supposed to be the z23 group pic?
foggy dove
yes
unless specified otherwise
they;re usually updated during events only
you'd need to check patch notes
there should be new ones with this event, but need to wait
remote pilot
just wondering cause apparently liking one of those old posts counts towards that liking a polaris post mission
foggy dove
probably an oversight
juustagram was originally released with polaris in other servers
hot inlet
Question: should the notes be on space below actual enemy fleet?
golden sierra
stoic anchor
Sandy and Amagi are like this, can't place them in any dorm floor
Actually lemme restart first
All is well, prob a desync
agile flax
Is it known that Hard mode missions cannot be started and that you cannot switch gear on ships?
@honest solar
Sorry for ping but I wanna know if I need to submit a form or not
placid horizon
i was able to finish mine
honest solar
I'm not a feedback assistant, so I'm not aware of what pending submissions there might be
agile flax
My other friend is able to do what I can't. Hmmm, maybe it's just me?
honest solar
@hollow kraken Might be able to give some insight, but he could be busy for a while
If it's not inconvenient for you, you can go ahead and submit for the time being
agile flax
I'll try some things out and see if it fixes since it seems to be just me
Okay it fixed by restarting. My guess as to what happened was that I switched from 30 to 60 fps and it got weird on me
But all good now
just turn it off and on again
feral reef
The girls are standing on my wood pile and it doesn’t seem safe
hollow kraken
@covert laurel If you mean from skill activation, there's nothing to fix sorry to say. That's just how the game is
@feral reef Characters do that sometimes. We have it reported but
covert laurel
That's just how the game is
I think you can easily program the game, so that only one character is talking
with multiple characters the sound will just bug out and it sounds super dumb
thats for me a bug
hollow kraken
It's been suggested to be able to customize voice lines and their activation in #game-feedback so we have it noted as feedback. But as it's intended behavior, it's not a bug
ember yoke
I think hard mode of the Unicorn song is bugged. I finished the song (full combo with a few Goods, 3x speed, first attempt) and at the end instead of showing the results screen, the song just looped without any new notes showing
jaunty oasis
can confirm
also keripo glhf getting out of that screen without restarting the game
ember yoke
Pause button is also unresponsive so I'm guessing the results screen is overlayed but invisible
hollow kraken
Unfortunately I'm not able to test it myself. But if it's happening to multiple people, one of ya'll please report it for now just in case (preferably with log mode open when the loop is about to happen/happening)
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
jaunty oasis
don't think it recorded the score