bug-reports

[lapis halo]

my phone might be the problem here, I cant tell. Im using Oppo Reno 2, I started playing when I got this phone

[rotund bear]

Could be an issue with the OS. If nothing else works, you could try a factory reset of the device.

[lapis halo]

I might try that later, thank you

[hollow kraken]

Gotcha. It honestly might fix itself randomly like it has for some other users. But other than that, I'd say get the logs that're there when you're getting that error. Customer support may be able to provide more backend information regarding it with the logs

[lapis halo]

other games doesnt have this problem, just AL have trouble getting trough the purchace process

[hollow kraken]

/logmode

[bronze mauve]

https://youtu.be/l3ujs7D0tFE

[hollow kraken]

steps for log mode in case you might need it

[lapis halo]

ok, thank you very much.

I will try that tomorrow, quite busy for now, thanks again

[coral basalt]

Do things that are still in Chinese belong here?

[south monolith]

Translation

[flat zodiac]

thanks for tutorial, I don't think it'll help though...

[south monolith]

Huh

[wet hollow]

Lol two at once

[subtle pebble]

lel, wanted to report the same

[south monolith]

That was some timing

[honest pumice]

lol was just backreading to see if people posted about this before i was about to.

[hoary lagoon]

so... who can translate?

[gaunt marsh]

there is a help button icon

[wet hollow]

“Give me likes”

[south monolith]

Something something leave a like to our precious javelin and comment something

[gaunt marsh]

click that it is translated there

[latent moth]

not translated

[ornate ocean]

Yea i was going to post that

[devout flare]

@latent moth X2

[deft herald]

https://i.imgur.com/Eog91lZ.png

[warm cave]

next time, please report through @rocky willow

I've done it now

[tardy elbow]

it wont let me type a comment

[warm cave]

@hollow kraken can we have a temporary lockdown, please?

[dreamy valve]

HALP

Oh seems everyone beat me to it

[hollow kraken]

Siren

[dreamy valve]

Huehuehue

[hollow kraken]

Doesnt seem too bad for now. I'll keep an eye on here

[shell magnet]

same not translated

[brazen spindle]

20.03.2029???

[hollow kraken]

Its YY-MM-DD

[brazen spindle]

Ok

[final dust]

Is this tutorial to this social media thing supposed to be in what appears to be in Chinese??

[abstract fog]

oh good im not the only one

[frosty gyro]

no it shouldnt

[hot inlet]

Did anyone report it yet or should i ggo ahead?

[frosty gyro]

why would it supposed to?

it is reported

[hot inlet]

oh, good to know, since it's not in #known-bugs yet

[potent flare]

Hey umm

It's not translated for me either

[frosty gyro]

because its not accepted yet

I dont like to accept ones meant to translators

[abstract fog]

i know little bit of chinese so its not that big of a problem for me

[potent flare]

well

since you have sine connection to someone that works on the game

can you inform them of this

[frosty gyro]

theyre not in office

[lapis isle]

is this the channel where we supposed to spam this

[frosty gyro]

its like probably 12am or something in china shot in the dark

pls dont repost if u know its already been posted

its 4:36am in china

and its cn new year, but we will see what we can go

[winged barn]

ye same here

[hollow kraken]

Yes. It's for everyone

Not to sound mean, bc we do always appreciate the help, but we dont always need constant repost of the same bug and a headcount of the issue

[winged barn]

ho oki sry >.>

[hollow kraken]

It's no problem. Just letting everyone know

[warm cave]

(and now people can just leave an updoot at the card in #known-bugs)

[feral reef]

Any known issue with the performance of the game since update. It’s very glitchy/laggy/slow

[warm cave]

what device or emulator are you playing on?

[feral reef]

iPhone 8+

[potent flare]

So

Anyone got a translation for now

[feral reef]

For the juustagram thing. Just click like and comment

The comments are all preset

[warm cave]

https://cdn.discordapp.com/attachments/468804420801527810/669276683567628323/image0.png
first image: tap the heart to like the post
https://cdn.discordapp.com/attachments/468804420801527810/669276685010468876/image1.png
second image: tap the arrow to share the post (on actual social media)
https://cdn.discordapp.com/attachments/468804420801527810/669276685710917632/image2.png
third image: tap the response bar to leave a (premade) response

[simple oak]

Did they forgot to add physics ? Or is that just... very very bad work compared to the others L2D ?

[raven topaz]

irl physics and al l2d's dont usually have the best relationship

[simple oak]

Sometimes, they do, more often than not to be honest, but here... yikes

[mental vector]

The game was unplayable for 11 hours we had to wait for hotfix that was supposed to patch up a hotfix that patched up a hotfix that patched up the 8hr maintanance. And result is fake instagram in game that isnt even translated to english. Sometimes I wonder what is happening during those 8hrs of maintanance

[ember sail]

Are they supposed to have new lines too both taihou and Deutschland don’t have any additional lines?

[hollow kraken]

They aren't

[ember sail]

Ah well that’s lame

[wooden otter]

The game is crashing a bit more frequently than usual. It crashes about once every 20 minutes. Always outside of combat though, so not too big of a deal 👍

[wide goblet]

[frosty gyro]

we are noting the line breaks

[warm cave]

not a new problem

[warped summit]

haven't been add to light build yet?

[hollow kraken]

They have been. They just haven't updated the text as if yet

[warped summit]

👌

[barren phoenix]

Why is it Chinese in EN?

[warm cave]

=> #known-bugs

[drowsy sleet]

The submarines are on commission but because I had already autofilled them before that when trying to beat stages I could take them into battle, is that supposed to be happening?

[gaunt parrot]

I got stutterings/broken frames when moving from one node to another

[storm idol]

when landing on a tile in the monopoly minigame the text said I got 5x T3 boxes but i got 5 elite catboxes instead

[raven topaz]

not an exploit lol

tickets are just there for EX snd extra rewards on hm before you run out

[twilit kindle]

But you can clear 'Hard mode' only fifteen times or did i misunderstood?

[raven topaz]

latter

only ex is limited in runs

[twilit kindle]

what now

[raven topaz]

see

[twilit kindle]

i expected that to be limited bruh

[raven topaz]

you can run hard forever

after you run outta tickets you just get less

[twilit kindle]

so the rewards are just
unlimited?

i mean yea but

[raven topaz]

yes

[twilit kindle]

my bad
i'll be deleting this in an instant

thank you

Oh but still

if i hit no it still sends me to battle

[raven topaz]

yeah well

read it again

it isnt a "no, I dont wanna do this sortie", its a "no, I dont wanna spend the ticket but I wanna do the sortie"

[still token]

Not sure where else to put this, but the instructions for the phone event thing is not translated.

[quartz flint]

excuse me?

[honest solar]

That issue is listed in #known-bugs

[timber jasper]

@raven topaz I dunno about that, I wrote about it earlier and didn't get answer that it is not a bug, so I'd hold on with endless farming.

[raven topaz]

your last message before this one you just sent is from last month tho

[twilit kindle]

Chinese for 'click here to share'

@quartz flint @still token

[timber jasper]

I pmed it, cause I didn't want this to be wide-known

[raven topaz]

you are mistaken nontheless, its not a bug that you can endlessly run hard, the only one with limited runs is the difficulty above hard
we've had this kind of event before, if it was a bug, which it isnt, it woulda got fixed there and then

[timber jasper]

It wasn't working like that on Suruga event and it was the same type of event with the same mechanics. Also rules of event clearly says, that after first 15 sorties, you can sortie more by using ticket, if you sortie without using ticket, it's a bug. Idk if this event was suppose to be more grindable than previous of this type, all I know is that when I pmed Kawaakari about it, I got "thank you for letting us know" answer, so I'm going to hold with endless grinding, to not abuse it if it is a bug.

[raven topaz]

suruga event was exactly the same as this one, and, taking your own words,
"rules of event clearly says"

[timber jasper]

I'm sure on Suruga event, every time I wanted to run hard after I run it 15 times and use 5 tickets, I was getting a message that I don't have any more entries. But you are right, I focused on "About Reward Sorties and Bonus Tickets" section and ignored everything else.

[grand oxide]

"Server" in "Server: %SERVERNAME%" on shared image is in Chinese too :(

And text is also without any line-wrap

[hollow kraken]

#known-bugs

[simple oak]

Is it intended to only have one Manjuu statue furniture ? Would make more sense to have at least 2, even the preview has 2 of them

[lunar jungle]

You guys forgot

[karmic willow]

!feedback You can continue to challenge the Honorary Royal Maid mode on Easy difficulty without expending Challenge Ticket's by clicking 'No' on the prompt when heading into battle. Even if you click 'No' - it will still take you into battle; and no ticket will be consumed for; Points will still be obtained.

[hollow kraken]

@lunar jungle It's a known issue
@karmic willow Not a bug

/15runs

[bronze mauve]

The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.

[karmic willow]

I'm out of runs for today.

[hollow kraken]

Please read the bot message

[karmic willow]

Ah, I see - I thought you didn't get points over it.

Very strange; I thought that was the whole point haha.

[hollow kraken]

Nah, tickets do have two uses, but they're not revolved around still receiving reports

[karmic willow]

So the tickets are just there so we can continue to get the boosted blueprint drop rate then?

Where can I see what each difficultly is supposed to drop?

[hollow kraken]

Hm...I'm not sure if there's an accurate graph of what each one drops and at what rate since the event just started. Maybe #gameplay-help has some info regarding the drops, but can't say for sure, sorry

[north flume]

when you start the battle you can just press the blueprints button to see it

@karmic willow

nothing valuable on normal and easy

PR rudder on hard

[hollow kraken]

You can see the type, but not the rate which is what I was referring to

[north flume]

Where can I see what each difficultly is supposed to drop?

[karmic willow]

Thanks Restart!

[north flume]

np

[hollow kraken]

It's been a long day

[karmic willow]

EX and Hard have the same blueprints, huh?

[north flume]

not sure about ex

[karmic willow]

Yeah, it's identical stuff from the looks of it.

I wonder if the Steering Wheel drops more in EX.

[north flume]

that we won't be able to tell since drop rates aren't known

[wide basalt]

is this a bug?

[hollow kraken]

How so exactly? You don't have any torpedoes equipped so you're not able to use them. If that's the issue you're referring to

[wide basalt]

ah ty!

[hollow kraken]

[minor wren]

I can't start a hard mode sortie for some reason

[wooden quarry]

I have almost 4000 points, yet I can only claim the prizes for 1000 and below?

https://cdn.discordapp.com/attachments/665148754252529664/669371719840038919/20200122_104204.jpg

https://cdn.discordapp.com/attachments/665148754252529664/669371727293317150/20200122_104232.jpg

[wooden quarry]

Oh, the point things are based off from the community gauge?

[frosty gyro]

its at 85.99

I imagine it has to go below 85% or exactly

yes

[wooden quarry]

Okay thanks

[fast lagoon]

It's not really a bug but I can't understand what it says :(

[fossil condor]

Known issue but this would be where you check in for those kind things and #known-bugs @fast lagoon

[high bear]

My game is lagging when I move my ships in the map, what to do? Is this a bug?

[fossil condor]

Some people have been reporting lag, I haven't personally, could you get a video and file a formal report?

[high bear]

How to do that?

[fossil condor]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[acoustic urchin]

Tried to purchase both the new year bags, the 2020 and 2019 lucky bags and the game refuse to let me i have bought things in the shop before just fine but i can't buy anything today for some reason

[fossil condor]

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system or alternatively DM CS-Gale#2262 or chewinggun#2258 from Yostar staff.

Please do not DM other Yostar staff or discord mods about your issues as they can only help by redirecting you to the specified staff member.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[fossil condor]

oh wait, thought you weren't able to get the items after purchasing

first, I'd check connections, files by doing a file repair, and basic troubleshooting first

further purchase questions should be directed to #tech-support

I'll follow up there if you need help

[high bear]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[fossil condor]

oh, sorry, DM the bot with !feedback, by right clicking and hitting message

also !feedback

[lost umbra]

Is this normal? Lol

[frosty gyro]

known bug

[fossil condor]

yes

/15runs

[bronze mauve]

The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.

[high bear]

@rocky willow
!feedback

[frosty gyro]

dm her

[grand oxide]

OK, I'm not sure, but it looks like San Diego is wrongly rated up, cause I got 4/30 (even two in a row)

[ionic fjord]

San Diego is the most common super rare

What did you expect

[fossil condor]

direct message her by right clicking her profile image then selecting message

[red rock]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[red rock]

anyone know how to make azur lane stop crashing

[fossil condor]

I'd do a file repair first

make sure your account is bound just in case

[red rock]

alright thanks

[onyx blade]

Help, can't read Russians

[frosty gyro]

its chinese and a known bug

[onyx blade]

Eh as long its not English lexicon, same thing

[fallen glacier]

Learn Chinese, problem solved

[hearty bough]

cant play fu shuns adventure on emulator, it says Completed7

[hollow kraken]

It reset an hour early. Just restart the app for now and wait for an hour

[crimson stag]

Is Yat sen in the light build and the archive isnt just updated yet?

[hollow kraken]

Yeah, it’s not updated yet

[crimson stag]

Oh ok ok thanksss

[full mulch]

When i click on the smartphone thing the instructions are all in chinese?

[fossil condor]

Known issue

[crisp elbow]

I have encountered a bug

After getting this message, I can't tap on anything

[verbal ruin]

^ same, locks up the game at that point

[frosty gyro]

it is a known issue, wait till next hour

[crisp elbow]

Oki

[obsidian furnace]

More word wrapping fun

[frosty gyro]

known

[surreal eagle]

I don’t know if it is a bug or what, so it seem that the times you can play in event stage is limited, right?

But after all I can play as many times as I want and still receive the same amount of reward

The 120 event point

Can someone tell me is that a bug or not

[scenic lake]

You can still play after the 15 free run you will gain the point just not the others rewards

Like plates or blueprints

/15runs

[bronze mauve]

The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.

[surreal eagle]

Oh, ty

Is this what it means t3 tech boxes?

[scenic lake]

I got the same problem with t4 box

Maybe they forgot to change the text ?

It was boxs last year

[fossil condor]

I wonder if the text was supposed to be updated or not, but I don't think that was reported yet, let me check.

Yes, not yet

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[fossil condor]

If either of you could report it it'd be helpful.

[scenic lake]

Dont have time to do it now im going to work sorry

[fossil condor]

It's fine if neither of you do, if nobody does I can get it in the end

[surreal eagle]

I have no idea about how to use this

[fossil condor]

it's fine then, I can get it. trying to get some more info on it first, though

[hollow swift]

eeee i dont understand this language

[fossil condor]

known issue

[hollow swift]

aaaah

[hot inlet]

Shouldn't this be name of the ship and not name of the skin?

[frosty gyro]

yep

yes it should.

[hot inlet]

Was it reported or should I go ahead?

[rustic sequoia]

I noticed exterme difficulty dragging and swapping ships between positions when in the combat preparation screen after this patch. Worst seems to be in HM where I’m trying to swap between different ship types. Previously I just easily dragged and dropped ships between positions, now I need to wiggle it back and fort trying for several seconds sometimes.

[rustic pebble]

is this where i report bugs?

[raven topaz]

that's what the channel name says, yes

[rustic pebble]

ok, cool, just checking

construction currently seems bugged, where any number of ships in construction will be detected as full construction

but only if you try to max build

i thought it used to fill up until max?

[north flume]

I don't understand

can you explain?

[rustic pebble]

maybe i'm remembering wrong, but if you had ships in construction queue, trying to build more than slots left used to only fill those slots?

[north flume]

believe so, yes

[rustic pebble]

so now if i try to build more ships than i have slots, it won't fill them and will just say construction is full

[north flume]

if there's an error prompt, it might be intentional, but please report it as a bug for now

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[drowsy halo]

Help😭

[vale sentinel]

This is bug?? 8 Tickets, 0 HARD, 15 NORMAL, 15 EASY and 4742 Points
Later 8 Tickets, 0 HARD, 15 NORMAL, 15 EASY and "4862 Points" 120 more!?

[cloud socket]

/15

Lol i dunno the command

Basically after the first 15 you still got the same point just the other shit got reduced drop rate

[foggy dove]

/15runs

[bronze mauve]

The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.

[foggy dove]

@vale sentinel ^

[vale sentinel]

Ahh, ok, thank you

[mild elk]

Hai can I send a bug report using video recording?

[frosty gyro]

yes

[foggy dove]

i mean yes, as a link

[frosty gyro]

it asks for “evidence” so send it then

[mild elk]

@frosty gyro how to do that I'm sorry Im new

[frosty gyro]

if u post it to something like google drive, discord, or imgur you can get the link

[mild elk]

OK thanks @frosty gyro

[golden sierra]

says challenge mode but im lv 70 shikikan

[timber jasper]

Afaik it's just mislabeled text, check if you are using these ships in any hard mode map

[mild elk]

https://drive.google.com/file/d/19iktkxrUgbKcZg1t_x3OSSR0YTB_Rg1z/view?usp=sharing this my bug report

[narrow axle]

oh i forgot this yesterday its a minor thing but i dont understand chinese

[hollow kraken]

Its known

[civic vessel]

is this a bug? I only have 1 soulful warrior lol

[thin flicker]

So, after new patch i notice lags/freeze when fleets moving on maps or when switching them. Tho in battle all going ok. Is this a bug or it's my device starts dying?

[hollow kraken]

It's a reported bug

[thin flicker]

Oh. Ok, tnx fo reply)

[hallow wyvern]

Main gun efficiency lul

[honest solar]

That's how math works, though. Same occurs for Bataan and some others, as combinations of not full limit break with not maxed skill levels causes the result to be not a whole number

[hallow wyvern]

Oh okay just didn't expect to see a comma number there

[slate laurel]

Is Taiho new skin login animation supposed to have hard edges on top/bottom?

[hollow kraken]

It's for a morr cinematic opening, I'd imagine. Unless it's different in JP/CN

[jovial reef]

am i supposed to have 1 stamp in day 2?

[crude leaf]

I got a stamp yesterday.

[hollow kraken]

Did you complete the Manjuu tower yesterday? That's how you get the stamps

[jovial reef]

i did

i just turned al off and on again

and the stamp went back

the ticket* i mean

i guess its ok now

[golden sierra]

uhh it was at 88% this morning

cant collect rewards either

[warped summit]

why we have 2 fight on royal maids memories

[hallow wyvern]

The yuudachi all out assault may be buggy

First picture is when she shoots her gun 1st time

Second pic is when all out assault II triggers

I'm not a mathematician but with a FR of 0.82 it should be about 9 seconds not 11 seconds

Her all out assault 1 skill triggers after 15 shots so maybe it wasn't upgraded

Even though it says so

Sorry for pic spam

[warped summit]

so much glitch on this event lol

[scenic python]

Sad morale confirmation screen is broken

[wooden otter]

Some rewards can’t be collected yet, despite the conditions being met... I think?

[hollow kraken]

@scenic python Please report it to Belfast Bot

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hollow kraken]

@wooden otter Those are server rewards, they're not collectible till your entire server does enough contribution

[raven topaz]

i think those stuff on the bar got sent after the bar was kill?

[wooden otter]

But we already cleared 26% of the boss

[hollow kraken]

It means 25% of the HP left

[wooden otter]

Ohhhh~ Ok, thanks for clarifying (:

[hollow kraken]

[rigid dust]

The background doesn’t change until like halfway through the login animation for this skin

[small knot]

Pretty sure that's intended.

[simple oak]

Pretty sure it's not

[north flume]

oh, I see it now

it's not, but it's not an issue with the skin per se
backgrounds take some time to load

[alpine sleet]

who do i contact if i've found a pretty nasty exploit

[raven topaz]

what is it

[alpine sleet]

top secret

nah it's a way to have infinite trys at the royalmaids event wirh no cost at all, i want to report it, but writing it here feels like i would just shoot myself in the foot and spread it so people can use it

[raven topaz]

imma laugh if its something like "I can run event hard mode more than 15-"

oh

it was

[alpine sleet]

[raven topaz]

/15runs

[bronze mauve]

The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.

[alpine sleet]

tought it was really bad

monkagiga

[raven topaz]

just read the event rules next time

[alpine sleet]

ill show myself out

[alpine sleet]

who uses their eyes

[frosty gyro]

good people who read

[small knot]

There's a saying that goes "EN can't read".

[raven topaz]

idk waht the 2 people above me just said can someone read it to me

[alpine sleet]

very cool

[small knot]

It's okay, though. You're not the first, and you are far from the last who will point that out, thinking it's a bug.

[alpine sleet]

[ionic fjord]

Sad

[eager lance]

I keep crashing when I click on Glasgow, anyone else having this issue?

[shadow dagger]

My glascow kicked me out

[wanton quartz]

You clicked her where? Main screen?

[buoyant hemlock]

i cant complete the first drawing book image

am i blind or is there supposed to be more tiles to fill

[eager lance]

Tried to click on her from the dock screen and got booted.

[static bear]

there’s a c right at the bottom left @buoyant hemlock

[buoyant hemlock]

BRUH

guess there is no bug

[static bear]

your welcome 😉

[buoyant hemlock]

:)

[eager lance]

@wanton quartz

Sorry I forgot to ping, a few messages above is my answer

[wanton quartz]

Let me check if its crashed for me too

[eager lance]

Cool

@wanton quartz Nevermind, fixed itself

Wait

Ehhh.

Really confused

I was able to click on her from the dock

[wanton quartz]

Yeah not crashing for me

[eager lance]

But then I backed up and it crashed

Glasgow wonky plz help

[wanton quartz]

Perhap did you special touch her so she kick you out the game

[eager lance]

It was after. Also only some of her voice lines have audio

Her victory, defeat, skills, and low HP have audio but none of the others do

Help plz

[frosty gyro]

repair files

[wanton quartz]

?, has you update the audio yet tho, the audio work fine to me

[eager lance]

Alright guess we repairing

Please standby

[stray locust]

I noticed u-101 first skill doesn't work when she's placed in 1st position(works on last position though) in the EX event stage, anyone else have this problem?

[frosty gyro]

this is more #tech-support at this point

can u provide a video?

[wanton quartz]

By first position, you mean the yellow spot?

[eager lance]

I don’t think I have any recording software on this phone

I’ll try

[frosty gyro]

I meant for bobo

[stray locust]

Middle
She's supposed to advance further forward as her skill suggests

Let me record one

[wanton quartz]

Uh, you should reread her skill....

||Perhap...... 🇪 🇳 ¿||

[stray locust]

Wonderful

[wanton quartz]

By first and last, it mean left and right

[stray locust]

Also can't upload video, 50mb limit

[scenic python]

I submitted a bug report. How long does it take to be shown in #known-bugs

[stray locust]

Nope first and last is first and last

[frosty gyro]

whenever we accept it

[wanton quartz]

Has you try turning her off and on

[scenic python]

Oh ok

[stray locust]

Idk where does first and last mean left and right though

[wanton quartz]

Pretty sure she work on the left most and right most position

[frosty gyro]

can u try repairing files and then get back to us? I dont have any low morale ships so I cannot test ot @scenic python

[scenic python]

What do you mean by "repairing files"?

[frosty gyro]

nevermind

toaster accepted it curse u toaster

[scenic python]

[stray locust]

So u-101 is bugged or not?

[scenic python]

I think he's the one who told me to report it to the bot last night

[frosty gyro]

doesnt seem like she is broken

though I will look again

[hollow kraken]

@stray locust She's not. If you have her in the middle, she's in the flagship position. She needs to be in the far left or far right position

[stray locust]

So first position is not the flagship?

[hollow kraken]

No, it's the middle one

[frosty gyro]

the flag is located on middle

[stray locust]

Then why does the skill say first position? The first position you can put any ship is the middle, either vanguard or main fleet or sub fleet

[wanton quartz]

First from left to right

[stray locust]

"From left to right" isn't in the description

So nothing going to change i assume?

[hollow kraken]

I mean, there's nothing to change Flagship is middle and right or left position will give her the skill proc

In this description, right and left are interchangable w/ first and last

[stray locust]

Ok please answer me this, where does the first ship you placed in a fleet at? Middle right or left?

[hollow kraken]

They go into the middle as that's the flagship position

[stray locust]

Ok then u-101 skill is bugged, she won't advance forward in first position

[hollow kraken]

When the skill says "First" it's referring to the ship locations on the fleet screen in respect to their position. The far left is first, the middle is second, and far right is third. It's not referring to the order in which subs are placed in the fleet

[stray locust]

And where does that extra information available in the skill description or anywhere ingame?

It's like we're facing each other and you said left, which isn't my left side, unless you specifically said "my" left

The game doesn't detail more than just first and last position
It could be first and last from top to bottom, or the order of ship placement
Unfortunately only one of this seems to be correct and not both of them, much like your leftside and my leftside

[hollow kraken]

Not too sure where the confusion is coming from, sorry to say it’s simple as this info picture (ignore the horrible penmanship)

1 is first. 2 is second (middle). 3 is last

[stray locust]

Yes, and 2 and can be first as well since that's where the first ship will be placed

[hollow kraken]

The description doesn't take into account the order in which ships are placed

[stray locust]

The description doesn't explain that it doesn't take into account the order which ships are placed

[frosty gyro]

thats never been a thing, it doesnt need to be explained

[hollow kraken]

Well rather, it doesn't matter the order that they're placed. That's the order in which the sub positions are taken into account. By that 1,2,3

[stray locust]

Game only says first and last, my argument is middle position is first position since that is where your first ship is placed when you form a fleet

[hollow kraken]

But it's not. That's not how the game works

[stray locust]

Then why does the game uses first and last, instead of flagship or not?

[hollow kraken]

Honestly can't answer that one, that's up to the TL team

[stray locust]

Can you at least let them know to change the skill description, since first and last doesn't always mean left and right to every person playing this game?

[hollow kraken]

Yeah, we can see about bringing it up to them for more clarification

[stray locust]

Just let them know first and last can be interpreted as

1. First(left) last(right) from the examples you 2 gave
2. First ship placed in a fleet(middle) and last ship placed(right)

Only one of these is correct yet with only "first and last position" anyone can have 2 ideas

[frosty gyro]

restart the app, it is a desync

[fathom moat]

Ohhh alright

[pure kestrel]

i think there is a bug in festival

on first day i got both dice and token but on second day i dont get anything

every time i login there is a ! on festival icon but nothing inside when i check it only got reward from tower minigame no token or dice from fushun and empery

maybe a bug reward in daily quest when i got it and check dorm 10 cola bottle gone i dont know if i lost anything else because i dont notice it so please check it out

[shrewd slate]

eh arcade minigame is freezing the game

[buoyant hemlock]

I was about to mention it

[shut dock]

getting this error when playing fu shun's game https://i.imgur.com/4MnGMVN.jpg it makes me unable to click on anything

[fossil condor]

Think there's currently a desync bug where the game displays attempts an hour early (therefore they don't actually exist)

[shut dock]

ah I see

[snow swift]

So I don't know if this is a glitch or not.
But I tried to send 2 level 1 ships to commission to level them up, but for some reason they're not appearing on the dock list.
(I checked the dorm, and they were available on the list)

[fossil condor]

I'd check filters, but for advice it doesn't take any level 1 ships to prevent unlocked dupes from being used.

[snow swift]

Ok ok, well now they're like level 9 from the dorm exp.
Does that still count?
(Mind you I checked the commissions again, and they're still not available)

[fossil condor]

Are they in any teams?

[snow swift]

Nope

[fossil condor]

Hmm. besides filters, nothing should be preventing you from manually adding ships, so it may be a bug.

[snow swift]

Theres no filters.
I could literally see the other level one ships just there.

[fossil condor]

maybe some screenshots might help me catch something, but if you feel that you've done everything possible to solve it otherwise

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[snow swift]

Ok so this is the dock list.

And this is commissions.
I also found out that Biloxi isn't even on the list.
(The ones I was talking about was Dido and a Akashi)

[frosty gyro]

can u send screenshots of the commission too?

[snow swift]

Ok you mean the ones sent right?

[fossil condor]

Oh yeah, commissions also have class reqs for a few of them

[frosty gyro]

yes

I am thinking dd is not in it

err

[snow swift]

Ok hold on.

[frosty gyro]

not dd

dd requirement

[fossil condor]

makes sense, since 2nd pic are all dds

[snow swift]

Actually I think Flyflu was right, I think it was class req

I checked the others, and I saw Dido available.
So thats probably the case.

[fossil condor]

that was all kawa. I just floundered around forgetting that fact

[snow swift]

Yeah, sorry for the commotion over a minor thing.

[frosty gyro]

thats why I asked for comis screenshot

[snow swift]

[fossil condor]

all's well that end's well

[buoyant hemlock]

I finished this drawing yesterday yet no2 won't unlock

[snow swift]

Anyways thanks for the help.

[frosty gyro]

[buoyant hemlock]

Oh

[fossil condor]

good eye

[frosty gyro]

someone saw it earlier, I was trying to look for it earlier but ended up assuming the day 2 wasnt unlocked

[fossil condor]

now I need to check mine

[gaunt whale]

anyone else not get token's for fu shan's great adventure?

[willow brook]

@gaunt whale I got 2 envelopes instead of 3 like the past 2 days

Is that what you miss from Great Adventure?

[gaunt whale]

no, normally you're meant to get 5 token's for Fu Shan's Great Adventure

I didn't get any on reset

the two envelopes i got though

[willow brook]

I was wondering if it's supposed to be 3 everyday.

[gaunt whale]

no it's normally 5 everyday and it refreshes to 5 on reset

[willow brook]

I got my 5 tokens for Adventure, logged in after daily reset

[frosty gyro]

[gaunt whale]

maybe thats why, i was logged in on reset

[willow brook]

I mean the red envelopes with gems

[frosty gyro]

lets see

where were you getting 3

[willow brook]

Those 3 things mentioned here

[frosty gyro]

ah yes

do you know which one didnt award an evelope?

[willow brook]

I feel like it was Fu Shun's Great Adventure. Someone else mentioned not getting 3 in general, I'll check with them

[frosty gyro]

I didnt get 3, but I got a 0 score on the tower game, I got 2 from the others though

[gaunt whale]

wait a minute, are the 5 missions that appear on reset tokens?

[languid kelp]

Uh I don’t think she should be this big

[gaunt whale]

the ones for doing non event hard mode and dido battles?

[frosty gyro]

there are 5 yes

@languid kelp is she that big after a restart?

[languid kelp]

uh hold on

[gaunt whale]

nevermind i'm just dumb and never realised they were for Fu Shan's adventure, apologies

[languid kelp]

still big

[frosty gyro]

noted, can u report it as a bug?

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[languid kelp]

ye

[gaunt whale]

ok so i doubled checked, my tokens definitely didn't reset. you're supposed to get 5 tokens for Fu Shan's Great Adventure after every daily reset

[languid kelp]

done

[frosty gyro]

@gaunt whale did you restart the game?

[gaunt whale]

i did and there were still no tokens, i'll restart again and check

ok i got my tokens, must have took it's time. no worries now

[buoyant hemlock]

Hello does anybody got this issue like then 9W came out and Level threat got reset ?
Me after 9W hard mode appears i remember i did lots play on this map and i made lethal green, means i can instantly fight the boss, but today seems it was reversed back to lethal

[foggy dove]

@buoyant hemlock check if you selected the correct map

[buoyant hemlock]

@foggy dove i did... this map was my grinding spot for BP and i swear it was Green threat

[foggy dove]

When did you start doing this map

[buoyant hemlock]

few days before appeared on EN

[foggy dove]

As in when did you start doing w9hard

[buoyant hemlock]

few days later after it came around to EN, i think saturday or sunday. Then after it 9-2 was my grinding spot for gold BP

[foggy dove]

You absolutely sure you're not doing it on another w9 hard map or even a w8 hard map or even w9 normal?

[buoyant hemlock]

I am sure. without 9w hard mode i wouldnt finish seattle pr

[lyric hemlock]

Nice

[buoyant hemlock]

not first time happens lol

[frozen spoke]

Is it just me or everyone only receives 2 envelopes instead of 3 today?

[zenith halo]

!feedback on the sidescroller ar ethe events of halloween

[native storm]

same here, 2 envelopes today

[topaz harness]

does anyone else have this moving tiny bar here?

[foggy dove]

known issue

[topaz harness]

k

[buoyant hemlock]

Yeah same here just 2 envelopes... I need mah gems

[warm cave]

because you got one from the painting yesterday, but not today

and on Tuesday you got two from the monopoly, because you start with 10 dice

[wintry basin]

"Failed Connect Play Services:2xxx"

what is that?

when im playing, suddenly that word bugs me. And that makes the game lag so much

This error always there everytime playing the game

[warm cave]

something to do with Google Play, I assume

[indigo slate]

So I have a problem. I went to do the monopoly today and got a red envelope. I went to open it, but it showed I have none

What’s weird the monopoly showed I got one, but the Manjuu Resort didn’t have it though

Is there something I can do?

[buoyant hemlock]

Start learning hacks and install bitcoin miners on others devices so you can buy heckalot gems

Worked for me

[latent wadi]

She got stuck down there when i bought gems and then went back the tapped the items button

Its cute tho

I can go back and then enter again and its still broken

[fossil condor]

I think it has to do with AL not being formatted to the sizing

[latent wadi]

Hmm

Normally dosent do thst

[celest jackal]

I've run into a bug with the event 75% and 50% threshold rewards not being given

I've been able to collect everything else but those two just fine

Has anyone ese run into this issue?

[azure linden]

idk if if anyone get this problem
but i'm getting lag everytime my ships moving 1 tile in a stage
its occurred since last update

[rotund summit]

@azure linden they have noted this bug, just wait until they fix this. You can check this issue at #known-bugs

btw i'm getting this bug too

[azure linden]

ah ok

does it apply to everyone or just some specific devices?

[rotund summit]

I don't know, but my other device with different android version is getting this bug too

[azure linden]

ahhh

kinda tilting,watching those spikes

smh

thanks for the response btw

[rotund summit]

You're welcome

[hot inlet]

Just went through Memories, new event cutscenes not unlocking known?

Wait, there is two of them

One between 'Sparkling Battle Star!' and 'Trick or Treat Halloween Night'

Second between 'Blessings and Tidings' and 'Spring Festival Party'

[hollow kraken]

Not sure why that is

If you don't mind, please report it

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[cloud socket]

Amagi didnt get exp in the event battle hard
Tested if its only bacline or not/flagship only or not
Yes i already restarted the app

[hot inlet]

@cloud socket check in dockspace if she has 3m exp stored (current max)

[cloud socket]

Ohh ok false negative then thank you

[hot inlet]

This double entry could be for the fact, that it is technically rerun version and base version had different cutscenes? (with Newcastle as main character)

[hollow kraken]

Hm...it could be But honestly not sure. Plenty of odd and unexplained bugs

[hot inlet]

I'm almost sure it's because of that, but in that case devs could have just give it different name

[acoustic urchin]

Not sure if this is a bug or intentional, but i noticed that the dorm character limit is much smaller now this is my current name

and this is where it caps now

[celest jackal]

I've still not received my 75%/50% event threshold rewards. Is there something I'm missing here?

[hollow kraken]

As in the overall server rewards? Assuming it's like Crosswave which was pretty much the exact same event, those are handed out after the event ends

[buoyant hemlock]

Taihou skin is very lewd my dad said its a bug

[dapper tendon]

Is this intended?

[sharp otter]

Anyone else feel the map movements are laggy and feel like it takes time for things to occur? Like when you get hit by a airstrike on the map it takes like 2 seconds after this event instead of being instant. Im playing on ios.

The fights in battle are fine but movement on the map feel really sluggish now.

[wanton quartz]

Probably @dapper tendon

Or could be bug

[frosty gyro]

why would line breaking be intentional?

anyways

no

its a bug

@sharp otter the issue has been reported and wil be looked into when staff return

[random belfry]

hmmm i just log in to the game

and wanted to do normal mission of event

but this keeps apearing

[frosty gyro]

your ship is duplicated across another fleet

check your commissions

[random belfry]

oh

thanks

[granite rivet]

Didn’t see it in #known-bugs but is anyone else able to enter Normal Mode of the Maid Events an unlimited number of times? I seem to be able to start, complete, and get tokens beyond the 15 allocated per day even without tickets?

[small knot]

Yes.

Everyone can. The game tells you that you can.

[frosty gyro]

/15runs

[bronze mauve]

The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.

[granite rivet]

Oh ok! I seem to remember it asked for tickets. 👍🏻

Thanks guys for the quick clarification.

[humble torrent]

In the last update, he said that yat sen was added to the construction pool.

[hollow kraken]

It's a known issue about the text

[indigo slate]

@buoyant hemlock how hard is mining? Does it actually work?

[iron bison]

Has anyone else not received the progress rewards for the event? Was looking forward for the 50% but when I went to claim it wasn’t there, only the date at which I assume the progress was reached, nor was it in my inventory.

[hollow kraken]

The overall server rewards are handed out at the end of the event

[iron bison]

Well that’s a relief at least, bit of a shame. Have to put off the retrofit then.

[steep mountain]

Wrong reply for skk's comment

[foggy dove]

@steep mountain please report it, i'll add the other reply to the report later once you do

[steep mountain]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[simple oak]

Oi, just noticed after confirming, but on the Bonsai furniture bug report, I apparently accidentally reported it as an "Audio" bug, my mistake

[hollow kraken]

No worries, easy fix

[simple oak]

Thanks

[foggy dove]

moved it

[warm viper]

!feedback I have 5 tokens but cant play the arcade and freeze, playing AL on bluestacks 4.150.11.1001

[north flume]

visual bug, you don't actually have 5 tokens

reset is in half an hour

[warm viper]

I see, thank you

[snow gazelle]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[smoky wolf]

My game keeps getting stuck at fu shun's adventure

[pliant fractal]

Anyone else having issues with the game running like shit since the event patch? Constant lag and stuttering when on maps, and a significant load time to bring up the secretary menu are the biggest offenders when I try to play, among just general lag. Game was running butter smooth prior to the patch.

[wanton quartz]

You probably did not read the twitter post

https://twitter.com/AzurLane_EN/status/1219302738066051072?s=19

Azur Lane Official (@AzurLane_EN)

Dear Commander,

Friendly reminder again~ HQ will be away from the office from January 22nd to January 30th. Solo-kun will be handling the customer support during this period. We appreciate your understanding and support. Happy Chinese New Year!

#AzurLane #Yostar https://...

Likes

793

Twitter

Game staff need their time spending with family too you know?

@smoky wolf restart the game, it usually fix every thing

[small barn]

@pliant fractal just remove the retrofitted ships/ships with completed nodes in their rertrofit tree in your team and you'll be able to move around the map

[acoustic urchin]

intentional new char limit? or a bug that is making the limit lower than my current dorm name?

[jade depot]

Im already at 3k point, but the game not let me collect the reward

Hit Collect but nothing happen

[pliant fractal]

@small barn Ah so the bug is being caused by retrofitted ships? That's an odd one. Good to know thanks, I'll have to shuffle some teams around.

[buoyant hemlock]

Can't do Normal difficulty. It gives me the same 3010 error no mtter the fleet.

[foggy dove]

Error as a result of one of the fleets in the formation being in commission

restart the game, and check which ship is in commission

[buoyant hemlock]

Also the blueprints for the Twin 100mm High-Angle Mle 1931 are borked. You can obtain them but they dont show up in the crafting tab.

[brazen geyser]

So some logs just came on my screen

[wanton quartz]

Tap the
H
I
D
E
Button

[brazen geyser]

It's a Java ClassNotFound exception

I saw the button, just thought that this could be a bug and that's why I posted this

[simple oak]

That's just log mode

[round nest]

@foggy dove i opened my phone today entered AL and saw this

And it wasn t entering

And it is fully updated

I think i have a ss from yesterday wihle i was playing

I have this

From yesterday

[warm cave]

what's with that? aside from the known line-break issue?

[round nest]

@warm cave i sent the jusustagram thing pic from yesterday to proof i am not lying

[simple oak]

I'd try the usual restart game/restart connection/restart phone things first. Then maybe a reinstall, if your account is bound.

[round nest]

I re started my phone i was abot do reinstall it

It bounds automatically

[simple oak]

Hmm no you have to bind it manually, using Twitter/Facebook/Yostar account

[round nest]

It is binded

I bindes it with gmail

[foggy dove]

there is no gmail bind for al

[round nest]

Why did it let me tho

[foggy dove]

there isn't

there's no gmail bind

yostar bind yes

which does use your email

[round nest]

Oh yeah i did yostar bind

[simple oak]

The gmail thing for the play store is a different thing, nothing to do with your actual Azur Lane account

[foggy dove]

but it's not binded to your email

anyways you'd need to reinstall

[round nest]

It s installing again *

Isaid again cuz not the first time i reinstalled the game

Like aprox 6 months i did this because it was laggy af

And i have a good phone

Then after the reinstall it went very well

[storm idol]

Text error. Talks about getting tech box but get catbox.

I got the same with "5 t3 boxes" that gave me 5 elite catboxes

[hollow kraken]

Known issue

[tight crystal]

Hey guys, did 1.200 gem pack have limited purchase? I bought that gem pack two days ago and now this happen.

[hollow kraken]

Did you receive the gems from the first purchase in full?

[tight crystal]

Yes

[hollow kraken]

Okay, in that case contact customer support with your account information and let them know that the payment for that pack is bugged and not letting you buy it (along with sending them the screenshot). And be sure to let them know that you actually did receive the gems

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system or alternatively DM CS-Gale#2262 or chewinggun#2258 from Yostar staff.

Please do not DM other Yostar staff or discord mods about your issues as they can only help by redirecting you to the specified staff member.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[hollow kraken]

contact info for customer support

They'll need to fix it on the backend

[storm idol]

Old bug is back. Put that SR box in training. Timer doesnt appear. This was fixed a long time ago.

[grave falcon]

not so much a bug more of an oversight but uhhh new belfast skin seems to be completely out of the picture on the build screen

[wanton quartz]

Yike

[hollow kraken]

If you don't mind, please report it for now

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[grave falcon]

done

[pseudo lake]

not exactly sure what happened, i purchased the lucky bag 2020 and was charged for it but i got an error and haven’t received the gems or anything >.<

it originally said my purchase was successful but before giving me the item it gave me an error, when i click on the bag it gives me that error

[clever hollow]

I am getting a payment error when purchasing gems. The payment goes through iTunes , and shows up on my purchase history and bank statement. But in game I receive “payment verification failed 200150” and I do not receive what I purchased. I am having this problem on Arknights as well.

[wanton quartz]

Try restarting, it work every time, mostly

||also why dont you do the exam quest???||

[buoyant hemlock]

Found this ad while watching YouTube on mobile, it's using music from Azur Lane. I currently have it paused, and can't figure out how to get the video URL to send to you guys

Seems to be unauthorized advertising

And copyright infringement

They're promoting Arknights while using Azur Lane music

I switched apps and the video disappeared :/

Now I can't get the URL, frick

[fossil condor]

Are you sure it's not just an al vid ad playing while an AK banner ad is up

Considering that's dido on vid

[grave falcon]

also bear in mind both AK and AL are run by yostar so not even that big a deal anyways

[buoyant hemlock]

I'm not completely certain whethere it's an AL or AK video, but either way it's Yostar

yeah

And also, I think the AK banner ad shows up with the video ad, and disappears when it goes to the actually video

I had swapped out of the youtube app before I could actually know for sure, then it just went back to the YouTube home screen when I reopened it

[fossil condor]

Also this isn't really a bug with the game

[buoyant hemlock]

someone said in #al-general to take it to #bug-reports

[fossil condor]

[buoyant hemlock]

i think it's the closest channel on the discord to the applicable topic, but idk

[fossil condor]

People left complaints about AL vids ads being bad in #game-feedback but I don't think this is an actual issue

Banner ads don't always match vid ads

[buoyant hemlock]

I think it's at least intellectual property/copyright infringement. I was told before by a moderator on this server that basically Yostar doesn't authorize these ads.

I don't remember which one

I think their name was the "CEO of Bad Ads" or something, idk

[rustic bridge]

hi there, i have a problem. I just changed my phone, and it connected me as a new account (still using the same Google play account)
How can i connect to my account ?
thanks for answering

[hollow kraken]

Accounts arent bound to Google Play. Did you have the account bound to FB, Twitter, or Yostar?

[rustic bridge]

mmmh, not sure about that (didn't know i could do that)

[hollow kraken]

Do you have the UID from the account?

[rustic bridge]

the pseudo ?

[raven topaz]

do you have a picture of your ingame profile

[rustic bridge]

no 😦 my old phone broke, and i don't have screen

[buoyant hemlock]

@rustic bridge I think some of the only ways you may be able to transfer data is if you can recall your UID# or you fix your old phone and link accounts

[rustic bridge]

any way to have the UID without the old phone ? (unfixable)

[hollow kraken]

@rustic bridge if you didnt have it bound, you can still recover the account without the UID; you'll just need your in game name and the server you played on.

/techsupport

[bronze mauve]

If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email [e-mail] with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system or alternatively DM CS-Gale#2262 or chewinggun#2258 from Yostar staff.

Please do not DM other Yostar staff or discord mods about your issues as they can only help by redirecting you to the specified staff member.
Please note that the answer may take a while due to high load, so we ask you to be patient.

[hollow kraken]

contact info for customer support to help recover your account

[rustic bridge]

thanks, i'll try that

[cloud stratus]

being on any popup moves the acv text down

[buoyant sable]

Say has this issue been posted already, since this gun can't be equipped by any ship

[cloud stratus]

Did you try as AA gun @buoyant sable ?

[buoyant sable]

More like when you tap for more info nothing shows up for it, and that should be a normal DD gun type there

Okay, so why is an AA gun set to increase the FP stat too there?

[raven topaz]

cuz they chose it to do so
and apparently irl it was a dual purpose gun or something which plays into that ig
the other versions are dd guns and do fp/aa, they let this one be aa to give it some uniqueness maybe

[warm cave]

because it's a special snowflake (and it's 2* to 4* version is a DD gun ;))

when you upgrade it, it uses AA plates, so that should have been a hint, @buoyant sable :P

[buoyant sable]

It just looks like the purple version though

[wanton quartz]

It is a AA gun, high-angle = AA

[gloomy hemlock]

Ah, was gonna report this but seems like its already on the trello
Some secretary chibis leave a small section outside of the diamond frame where you can see the chibi animated. Out of my secretaries Kasumi, Nagato and Georgia all have it, but oddly enough Naka does not
https://i.imgur.com/Mp2Uryx.png

https://trello.com/c/dHrCtuMf/993-secretary-animated-frame-glitch

Also using Nox 6.3.0.2 with android 4.something

[buoyant hemlock]

Help have 2 bug memories

[short yew]

I did the mini-game yesterday and the stamp didn't get added but when I finished the mini game today the stamp for today was added

but the stamp from yesterday was still counted as get when i finished the mini game from yesterday

[wanton quartz]

Known bug, its the same for everyone one

[frosty gyro]

you mean 3?

[wanton quartz]

It should be 4/7 for you, and it should be fine

[hollow kraken]

Memory 3 is actually there, you can tell by the lit up border around it that 5-7 don't have. The problem is, the stamp just isn't colored in. For whatever reason

[frosty gyro]

no I think it is intentional

its a seal or something right

theye usually drawn white and grey

it has blush! but the bg is grey

[hollow kraken]

It definitely could be. Just looks odd, especially when put in comparison w/ the other ones

[frosty gyro]

it kind of looks like the blush cuts out though, I wouldn’t be surprised if it went through some editing errors

[sterile nacelle]

Just discovered that the Retrofit page in the Archives is a bit stuffed, dunno if its an easy fix or not but ginna put it here incase it is a bigger issue

[wanton quartz]

Try restarting the game and check it again

[ashen wagon]

[fossil condor]

that should prob get reported

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[fossil condor]

if you could report it using the above , that'd be helpful

[coarse pike]

It's not an ingame but a bug with a YouTube ad

I think Yostar put the wrong gacha on the Azur Lane ad 😂

[drowsy egret]

I checked all the known bugs and didnt see my issue. So as long as I have a research going the moment I minimuze my game It will alert me the research is done when it is not.

[coral basalt]

Getting a bug where I start my daily mission and it starts like normal for a split second and then everyone stops shooting and the timer stops.

[rare brook]

LOL

[drowsy egret]

I;ve had that happen once at the star of a boss battle I had to close the game

[rare brook]

ARK KNIGHTS USIN AZUR LANE ASSETS

[tulip palm]

bugged? it been like that since long ago

[jade depot]

Continue with the yesterday problem: yesterday I took the screenshot of event page, It said that I already reach 3k point, but now I take a look again it not 3k

Seem like something bugged

[umbral quartz]

Skin help... i really dont know what it means

[simple oak]

Where did you get that ?
Just seems like a bunch of nonsense though.

[rain hare]

Hey is she mad at me

[simple oak]

#known-bugs

[novel hamlet]

uhm is it known that you can attempt hard mode in the maid battle regardless ifyou have tries or ex tickets left?

[rough crag]

That is intentional. You can battle any mode other than EX to your heart's content

[novel hamlet]

but why does it have a 15/15 counting down then?

is there any demerit?

[rough crag]

You get 15 battles where it will give you more stuff

[novel hamlet]

OH

okay

[rough crag]

After the 15 battles, if you choose not to use a ticket, you will get less stuff than the first 15 battles

[novel hamlet]

ah! thank you for clearing that up :D

[rough crag]

No probs

[dusk mesa]

If I scroll fast enough between ships this happens

It’s been a while tho and I’m not sure it is been fixed

[hollow kraken]

It's a known issue that can happen

[hollow kraken]

Obviously not available yet. Please don't just troll here

[twilit current]

Okay ^(

[misty maple]

Why I have zero points? Oo

[hollow kraken]

I'd imagine that's a visual bug, especially since it's saying that you have 30/30 when it should only be 15/15

Have you tried restarting the game?

[misty maple]

@hollow kraken ok, everything went back after restart.

[coral prairie]

Isn't she in the Spring festival event?

[warm cave]

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[normal geyser]

It's a little problem no ? Akashi was changed ?!

[hollow kraken]

It's a known issue to happen at times w/ the UI. A reload of the page should ideally fix it

[obsidian flare]

The quest ended but i dont have cutscenes in Memories.

[fossil condor]

Do you have another entry for the event? IIRC there was a double pages for the event in mementos due to a glitch

[obsidian flare]

@fossil condor tnx, you right, have the second folder for the event.

[cloud stratus]

Auto mode sometimes triggers a popup saying "Not ready yet4"

[swift cloak]

I think someone messed up the comment indexations

[warm sundial]

Big brother Unicorn

[fossil condor]

Looks like some lines were off by one

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[fossil condor]

If either of you could report it via the above, it'd be helpful

[warm sundial]

The dialogue is definitely messed up

Uni and the Commander’s lines were accidentally switched

[ionic root]

Yeah the dialogue doesn't make sense. On both variations

[weak summit]

Plot twist, unicorn is shikikan big brother

[warm cave]

kinda curious, did anyone pick "Thank you, big brother"? I wonder what her reply to that is

[raven topaz]

https://cdn.discordapp.com/attachments/514333481061449729/670753746770460693/6b6a781acdcd678d5410f5c740ea535e.png

[buoyant hemlock]

Bug Twice double memories

[warm sundial]

Uni is secretly a body builder that only looks like a loli because Ugean is using illusions to hide her true form

[warm cave]

so I assume they belong together

Wow, this looks professional!
Ehehe... Thank you, big brother!
and
Am I witnessing the birth of a new artform...?!
Ehehe... I was just looking at Yuni while I worked~

@buoyant hemlock see #known-bugs ;)

[cosmic hollow]

Azuma L2D is not displaying right in the Home screen i got BG turn on but i get the Default Marinebase BG and if i go into the memento and then into the archives to look at the animations for Azuma L2D i cant even play them as its grey out for the options i alreday unlocked

[buoyant hemlock]

did uni mean to spell sculpture wrong?

[fossil condor]

Maybe not, but could be reported alongside the line issues that uni has for the instagram event

[buoyant hemlock]

i sent it anyway under translation feedback i assume thats how i do it

and yeah i couldnt tell because unicorn is young but i assume she wouldnt misspell a word

[small barn]

I think the first choice isn't right

[sterile nacelle]

Everyones caught on real fast do i imagine it will be fixed fast

[wanton quartz]

Yuni is the name of unicorn's unicorn, they change unicorn's unicorn's name from urgean(?) To yuni a while ago

[sterile nacelle]

They meant the word "Sculpture"

Its missing a "L" in the message

[wanton quartz]

Ooooh mb

[buoyant hemlock]

Tbh I thought the misspelling was intentional until I saw the choices messed up for the dialogue

[brave notch]

This should be without instead of with.

[fossil condor]

also that exclamation at the end

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[fossil condor]

if you could report it with the above, that'd be helpful

[brave notch]

Sure no problem

[fossil condor]

[wooden dragon]

Eldridge text message is messed up

[wanton quartz]

Not really....

Its intended if you ask

[frozen robin]

Yea. Seems like it's the same issue with Unicorn

[fossil condor]

If someone could get a pic of the choices, I can add and adjust the card

[crisp sand]

this one too had the wrong message as an option, I think this response was meant to be the option

[frozen robin]

[wanton quartz]

Oof

[fossil condor]

I'll go ahead and add and adjust it, then

[frozen robin]

Devs have been pretty wack with today's Juustagrams.
Thanks for the hard work with the bug reports

[fossil condor]

I suspect something went wrong with the ones after the first ones, leading to all of them being one line off...

[crisp sand]

maybe something happened because the akagi one had a single option?

[static nebula]

This error

[cloud socket]

You have a ship that is in commision

[static nebula]

Ah kk

Tu

Ty

[late verge]

Hornet's CG doesn't show in Ch1 archives anymore, is that intentional? I remember it being there before

[small pollen]

Damn I hope they fix this bug soon, (I know it’s already been reported)

[fossil condor]

@late verge I don't think it would be, might need reporting

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[late verge]

Sent it in

[fossil condor]

Ty for that

[obsidian furnace]

welp

[mental vector]

The Juustagram has bugged options and answers today. They got somehow mixed up or something. Commander answers are something that looks like what the ships would answer and then they answer with something that makes no sense and isnt related to what I chose as option

[buoyant hemlock]

I am in dorm and this happens

[gilded rock]

Ran into this just now https://youtu.be/oscTBxoIGms

[wanton quartz]

Oh its not a bug

/15runs

[bronze mauve]

The first 15 runs you do each day give better rewards than normal. Once you hit 0/15, you can still fight, for the same number of contribution points, but the droprate of equipment blueprints is much lower. Your 15 runs reset each day, so you will get 15 more "drop-boosted" runs tomorrow. You can use challenge tickets to run "boosted" attempts when you run out of them.

[wanton quartz]

The 15/15 thing is just for daily reward bonus, @gilded rock

[gilded rock]

@wanton quartz Ah, okay. The notification was a bit misleading there.

[storm idol]

Played this minigame today and didnt get any reward. Normally it drops a red envelope or skillbooks or something

[hot inlet]

I was actually gonna post it, didn't receive anything either

[sturdy verge]

Did anyone in here facing a problem(i don't know either i should call it a problem or something) when you move your fleets to enemy's tile and the fleet will move but stop for a while for each tile towards enemy? Sorry if my English is bad.

[cloud socket]

Yeah known

[cosmic ivy]

Can someone help me tho. I'm really stuck at loading screen, well I don't know if it's really a bug or error tho

[warm cave]

try to restart the game, if that doesn't work, you'll have to re-install (hope you bound your account)
also, please use #tech-support for that kind of question next time :)

[rigid dust]

So I was playing this morning and I was doing the empery monopoly mini game, and I landed on one of the tiles that gave out random rewards and it said collect 1 t4 tech box, but it gave me a super rare meowfficer box

I ain’t complaining but just letting y’all know that happened

[foggy dove]

Known issue

[hoary lagoon]

so that appears in the weekly sub mission, but it doesn't do anything, is that a bug? https://cdn.discordapp.com/attachments/528197562998718474/671036635638661139/IMG_20200126_185946.jpg

[hollow kraken]

They could've just forgotten to take it out. You can report if you don't mind

!bugreport

[rocky willow]

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:

Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

[hoary lagoon]

it wasn't there before, so it's new

[warm cave]

@hollow kraken I still have a report on that in the queue ...

[ionic root]

Looks like the new Juustagram is also bugged with responses like the last two

[hollow kraken]

@warm cave When did you report it?

[warm cave]

on thursday

[gaunt mirage]

hamman justagram has a problem to

[hollow kraken]

@warm cave It is a little bit different worded, but I see it. Not sure what happened w/ that one, sorry about that

[gaunt mirage]

pretty sure the answer and the comment in most of justagram is missplaced

[ionic root]

Yes it is

[hollow kraken]

There'll be an overall look at Juustagram when staff is back from vacation. Due to how many issues there are w/ it

[gaunt mirage]

ihope we can re-do our choice to

[ionic root]

I'm not replying to the ships for now in hopes that it'll be fixed later

I'm worried that every remaining Juustagram will be bugged at this point. Sadly it ruins the surprise of the response

[gaunt mirage]

yee

[warm cave]

we'll probably get Polaris shortly after they return, so they might just wipe it and start the new event with a clean list again

[ionic root]

....

[warm cave]

Polaris was the first event that had it, the current one is the second (I think), so we'll have to see how it pans out

[tropic basin]

Is there someone I could private message about something that happened? Not trying to show the screenshot on public here

[foggy dove]

Sure

[untold prawn]

i might have over looked it but is there any recent bug reports regarding the tutorial?

[warm cave]

what in particular?

[untold prawn]

basically i THINK if you let one of the ships touch the backline (or it could be a specific amount of time passed), bismarck kills hood, you pick your start/name and it makes you do a pull from the gacha. after doing that, it's SUPPOSED to force you to lock whoever you get, add it to your fleet, etc etc but for some reason it stops and doesnt do that.