!bugreport
#bug-reports
frosty gyro
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
kind solstice
clever oracle
May be related to ship sent on commission. Unfortunately, I can't tell which one is causing it.
rigid linden
foggy dove
@remote tinsel can help me get everyone with the bug's UID
plucky jackal
Escort mission stops moving but the game doesnt hang/freeze
foggy dove
Including your own?
buoyant hemlock
2:37 rverything stops moving
wooden silo
I can't sortie at all without freezing
shrewd crane
My game freezes
wooden silo
Yup
split herald
yo guys im getting time stop here for some reason after using Roon on ch9 hardmode
next parcel
My game freeze in hard
buoyant hemlock
is it only roon?
foggy dove
Ah
wooden silo
Mine was also with roon
foggy dove
It's Roon only yes
buoyant hemlock
mine was roon as well
devout plover
same here with roon
split herald
using roon here as well
buoyant hemlock
ripp
plucky jackal
Roon here
copper silo
Okay, thanks a lot, Kawaakari. All the best to the devs in rectifying these issues. Thank you in advance.
vagrant rock
Anyone else seen this?
deft thunder
my game froze in pvp
buoyant hemlock
yeah only roon
manic wadi
buoyant hemlock
^
deft thunder
I got frozen when I battled a fleet with fdg in pvp
clever coral
Might be PR ships in general
glad knot
Hardmode maps still have chinese in the after combat report
clever coral
obtuse marsh
Nice chinese words up top
deft thunder
in my case, when fdg was using her skill, suddenly "za warudo" happened
unreal arch
9-4 . translation error
glad knot
Its all the new hardcores not just 9-4
deft thunder
pvp timer stopped ticking, all vanguard stuck at its place, all bullets stopped moving, but each character kept using their own skills
and no damage happened to each fleet
weak gulch
Freezing on 8-4, ships listed in #known-bugs isn't the problem, it's more than just that ship
rocky fable
Where is agano Christmas skin?
hot wasp
seems intern kun gang are gonna be busy with all of these bugs
buoyant hemlock
Oof
grim obsidian
frosty gyro
@buoyant hemlock may you send a screenshot when it freezes with log mode on?
/logmode
bronze mauveBOT
little gazelle
when i try clearing 9-1 hard mode in battle screen all my ship and eneny ship are froze btw use FDG zheppy and ROON
pearl rover
Seems like w9 have formidable
tawny furnace
I still don’t have Glasgow’s voice from the last update lol.
foggy dove
Known bug with Roon
obsidian falcon
game freezes in 9 hard?
magic crag
It happens to me and i do not havea roon
foggy dove
Hmm
obsidian falcon
Mine freezes too
magic crag
steep adder
this is what happens if you open 1 hour and 34 mins early 
unborn sail
dawn beacon
Guild is laggy too
frosty gyro
send log modes PLEASE
sharp wadi
maybe its the pr vanguards
frosty gyro
/logmode
bronze mauveBOT
frosty gyro
@dawn beacon attempt file repair
summer fjord
foggy dove
/Lockdown
bronze mauveBOT
bug-reports got locked down.
frosty gyro
please dm me logs
of the freezing in game bug
how to activate log mode:
https://www.youtube.com/watch?v=Wi11QDE7ewg
foggy dove
If you're currently experiencing the following:
- Battle freezing
- Incorrectly displayed dock (see #known-bugs for examples)
Please DM @foggy dove or @frosty gyro with log mode and your UID. Log mode can be activated as per the above video
If you're experiencing any other bugs, please report them to @rocky willow by DMing her with !feedback
foggy dove
/Lockdown
bronze mauveBOT
bug-reports lockdown got lifted.
amber cloud
Hard mode w9 has ambushes
foggy dove
Ambushes will still happen until the map is safe and 3 starred and fleet lock is on
Lol
Which is impossible on day 1
amber cloud
Oh ok sorry idk
foggy dove
Not with fleet lock
Lol
If you turn on fleet lock there are no longer ambushes
Rei please
raven topaz
nou
didnt know they added that to normal mode ok brb kms
foggy dove
All event maps and story hard have event lock assuming 3*, safe mode etc
remote tinsel
@foggy dove sorry I'm late but I'm not really free to do that 
Also
It's stuck and I can't scroll my dock
foggy dove
Have you restarted
foggy dove
Cos it should be fixed
Ok well
Yeah nevermind it isn't yet
Take a ss of log mode anyways
/logmode
bronze mauveBOT
remote tinsel
Nvm I restarted again and can't reproduce it 
compact grotto
when i switch back to agano christmas skin i get thsi
foggy dove
Restart the game, if doesn't fix restart the device
compact grotto
already did still the same
foggy dove
Can you take an SS of log mode? @compact grotto
foggy dove
As in, the log when you try to change the skin
foggy dove
@deep cave no it shouldn't be, please report it by DMing @rocky willow with !feedback
Hmm
Could you try to get the log for the time you get the error?
compact grotto
keen wyvern
In addition, her new Dating Game skin seems to be missing her expressions with every voice line defaulting to only her standard one
None of her skins are L2D
compact grotto
its when you change to her christmas skin
hollow kraken
Need to DM her @deep cave
deep cave
DM....
hollow kraken
Direct message her. Click on her (if on PC) or hold down on her profile (if on mobile) and select Message
hollow kraken
You could, but do so in #bot-spam please
deep cave
@rocky willow !feedback
keen wyvern
Click on the belfast bot and send a private message
hollow kraken
Nah. You need to either direct message her that command (not here in the public channels) or go to #bot-spam and type !submit
little gazelle
Get 22 core data 1nstead of 66 data from 3x hatd mode
buoyant hemlock
agano's new skin does not show her other expressions?
foggy dove
@little gazelle it starts tomorrow
daring glacier
little gazelle
Sorry @foggy dove
foggy dove
@daring glacier that bug was fixed by the recent patch, restart the game
daring glacier
Ok and thx
foggy dove
@keen wyvern could you report the bit about expressions?
@buoyant hemlock you could too
raven topaz
private message @rocky willow and type !feedback
hollow kraken
Need to change your Discord settings to be able to send messages to mutual server members
buoyant hemlock
aight
hollow kraken
It's under "Privacy and Safety"
fallow pollen
hollow kraken
Fully close the app, and perhaps clear the game cache as well, as this issue w/ PR ships has been fixed w/ a hotfix a bit ago
foggy dove
@compact grotto @keen wyvern try restarting the game now
keen wyvern
The agano xmas skin is fixed now. New skin still no expressions yet though
EDIT: I see it's now a known issue, thanks for the hard work!
compact grotto
thanks 
hollow kraken
Was it supposed to get new lines? I don't remember that being in patch notes personally 
wet hollow
From the 9th update
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
crisp dust
Don’t think Hermes’ stats are supposed to look like this
foggy dove
known
clever wave
no 3 star rewards for w13 ?
hollow kraken
Have you completed the W13 stages already? As in, got them to 100% cleared?
hollow kraken
Okay. Can you get screenshots of it please?
raven topaz
did you check the main tab 
hollow kraken
That doesn't matter. The quest should still show up
foggy dove
i remembered 3 starring 12-1 before 11-1
hollow kraken
And to check, the side quest tab hasn't updated it?
ancient maple
Oh, shet.
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
oak arch
dont know if this is known, but ACV calculation seems to be broken
foggy dove
What, it was supposed to be fixed
arctic owl
hollow kraken
The 3x event doesn't start till tomorrow
spring coyote
Michishio LB2 requires 900 gold instead of 800 as it usually is for rare ships
Bug or intentional (considering that Ooshio, Asashio, Arashio of the same class and rarity all require only 800)?
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
spring coyote
Done 
brisk jolt
I’m not sure if this is a game issue or if it’s on my end somehow but the keyboard has broke since the update. This is IOS on the latest version. The weird thing is the black bars do not appear in real time on the screen you see but it appears this prominent only in screenshots. It will also flicker during typing depending on the letter and what side of the keyboard this is on. No other app does this to my keyboard so I’m assuming this is related to an issue with the recent update. “Done” and “Cancel” should be on the right hand side instead of the left as well. I have tried looking at settings on my phone but that did not seem to be the issue 
north flume
keyboard is device/os/separate app
any issues with it are due to the keyboard itself
rigid dust
Ok
low agate
Alright
foggy socket
Washington skill"Courageous Shelling" when proc it doest show. Enemy die invisible shell
hollow kraken
It's working for me. I was just using her a little bit ago. If it's not showing for you, perhaps try restarting your app/device and maybe a file repair from the settings menu in game. And if none of those work, please try getting a recording of it
worn wren
Sometime happen, the main fleet bubble head stuck in mid screen after return from split screen mode
hollow kraken
It's been reported a good bit ago
hollow kraken
If you mean for the New Year's one, yeah. There's an unvoiced line in it
hollow kraken
@left condor Well I see 4 Kagas there 
Try replacing the main fleet of that formation if you're still suffering from it
grand idol
late sparrow
cosmic cloud
foggy dove
Restarting it should fix this
brisk jolt
@north flume I have reset my phone and updated EVERYTHING yet this issue with the keyboard still persists only on Azur Lane. Are you absolutely 100% sure it’s not the game somehow? Like I said only after the recent update did this start happening.
left condor
I can't enter battle
raven topaz
did ya try restarting?
lament vale
happen when battle start
raven topaz
known, restart
lament vale
thanks,its fixed
dim temple
Started before hard map reset, fell asleep, woke up after the reset, restarted the game, boss never spawned.
latent wadi
My game will crash randomly
solid yacht
@latent wadi does it close itself or goes back to login screen or the logo screen?
solid yacht
Which device do u use?
solid yacht
Hmm I dont know what could be the problem, sorry
latent wadi
It’s fine
solid yacht
Try downloading the game again maybe
latent wadi
Maybe
solid yacht
Make sure u have linked ur account before u do that
small barn
Just wondering why hermes has S stat in FP and E stat in Avi. She's a CVL right?lol
foggy dove
reported
hollow knoll
latent wadi
Hmm I need to find this one bug I did
pliant adder
Someone posted a bug like this earlier it seems so I guess I'm not the only one.
Cleared the Entire stage and the boss never spawned.
foggy dove
restarting the game should fix it
pliant adder
Cool thanks
latent wadi
Maybe the game crashing was caused by my iPad
strong blaze
text says clear ch13 stage 3 times but I cleared twice and the bar filled full
hollow kraken
You're right. Ch13 projects are only 2 clears
If you don't mind, please report it to Belfast Bot
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
strong blaze
ok
scenic lake
I was doing my exercises just after the reset i did 1 fight but lost all 5 did anyone else had this problem ?
fossil condor
Might have been a desync, or something else. if it was on sunday it might be bc the new exercise batch started, and everyone starts with 5 regardless of saved.
scenic lake
It was today at the last reset 30min ago
fossil condor
Have you restarted the game entirely yet?
fossil condor
Hmm, strange, it seems that I have 2 instead of 5, unless I did 3 without remembering. may need to file a bug report in for this.
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
fossil condor
Yeah, I don't see a report for this one, so if you could report this via the instructions above, might be able to get a response/fixed
scenic lake
I reported it thanks for your help
fossil condor
light palm
idk is this a bug? or do I have to wait 1 hour after the point is reached?
Washington btw
foggy dove
@light palm refreshes every hour so yeah you have to wait
Also can your actually make your name visible
ionic root
iOS: My Glasgow was not voiced and reinstalling the entire game (deleting it) fixed it. Repair did not fix it. All the updates were done. However now I got a new bug where Monarch is not voiced. And the game crashes if it tries to play her voice. Not sure what to do now.
ionic root
Okay I decided to reinstall the entire game again. The same problem still persists so it's definitely a specific bug for Monarch
frosty gyro
yes
young bridge
lament coral
Can I ask what is the ping about? I checked talent and catbox timer it's nothing there
strong blaze
yeah I tried the same thing with Glasgow and it looks like somethings missing from looking at the log
hollow kraken
Have you tried a file repair from the settings menu in game or clearing the games cache?
strong blaze
I’ll try that now
I did the data repair with the gear icon in main menu and glasgows voice lines still don’t appear
it’s only some of them that don’t play
hollow kraken
Hm...okay. And have you tried anything else to solve the issue?
strong blaze
no
hollow kraken
Let me test some things. What lines aren't working exactly as well?
strong blaze
I pulled her yesterday and the game crashed and I didn’t think too much about it but the report earlier today made me go back to check logs
Looks like everything except for flagship fight, victory, defeat, skills doesn’t work
hollow kraken
Alright. One last question, are you on iOS as well?
strong blaze
yes
hollow kraken
Alright. I see the issue. The voice files only on iOS are missing. Android is fine, which is causing all the confusion
If you don't mind, can you please report it to Belfast Bot?
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
ebon onyx
hello, i have an issue and as i saw online i'm not the only one, my issue is that my easy rookie doesn't work... there's a way to fix this or not?
hollow kraken
What's the issue exactly?
ebon onyx
when i tap on my easy rookie, it appears the message "System error: 30:Not Enough Targets" and i can't do the mission in the easy rookie
hollow kraken
Ah, gotcha. Still not sure what causes that issue 
But what's your UID? I'll get it added to the report regarding that error
hollow kraken
jaunty oasis
buoyant hemlock
Not sure if bug or not, but I know that black line was never there before
for some reason each of my boats clips beside the avatar...
hollow kraken
It's a known issue
buoyant hemlock
ok thanks!
fallen pagoda
Uhhhh, when I enter a map and attack the game sort of freezes.
Can't return nor does it let me proceed with the map.
fossil condor
may need to just restart the game to get out of that one
fossil condor
is it every time you try to go to any map, or that particular one?
also, have you tried a file repair in settings yet?
fallen pagoda
Just when i hit the battle button.
And I haven't. Not sure how to proceed with that.
fossil condor
make sure the account is bound first, then go to settings, audio, and there should be repair button.
fossil condor
if something happens in the future that prevents you from logging in, I think they also added the feature to the top right corner of the launch screen.
fallen pagoda
How long does this repair take?
fossil condor
I personally am unsure, might take longer if it finds something wrong in the files.
fossil condor
Hmm. as a last resort you can try a reinstall, but are you okay with that?
fallen pagoda
I've bound my account to multiple things, but I'm not going to uninstall. I'll just wait and see if it comes back to normal.
My fleet was battling when I had to turn off the game, so that might have something to do with it.
fossil condor
Hmm. can you have the fleet retreat by trying to access a different node?
fallen pagoda
Anything behind the Battle button is locked off.
fossil condor
I'm not sure if this works, but I think there are roundabout ways to get to the map screen without hitting battle.
fallen pagoda
I'm looking through it at the moment.
Because I can still access commissions.
Ah, it won't work.
fossil condor
try going to missions and hitting go on the mission to clear a stage (but not the one you're on), if you have one still active
fossil condor
raven topaz
when did you start the sortie again?
fallen pagoda
About an hour ago.
But there's a 12hr time limit on finishing a sortie, so that should be well within expectations.
raven topaz
if nothing works you can wait till the sortie timer is over
fallen pagoda
Yeah I didn't wanna resort to that.
fossil condor
Will probably need to file a formal bug report since it doesn't seem to be a conventional issue that can be worked around and has gamebreaking implications
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
fossil condor
which chapter was this on, again?
fallen pagoda
12-3
fossil condor
Alright, can't seem to find any specific cards for this. If you could report this via the above instructions that would be helpful, in the meantime I'll try and look for alternative solutions besides waiting or reinstalling.
fallen pagoda
Yeah, submitted the card. This is disappointing, lol.
fossil condor
You mentioned that you shut down while the game was running?
was it during the battle, or just in between?
fallen pagoda
I don't recall.
fossil condor
Hmm, I'm trying to see if I can repro, but if not that's fine.
One possible workaround to doing a full reinstall, have you tried clearing app cache?
fossil condor
Hmm, maybe it caught something this time
fallen pagoda
Oh nope. Still can't sortie.
And no, I haven't tried clearing the app cache.
But it's on iOS, not familiar with how to even go about doing that.
fossil condor
oh, me neither, android here. Have you done a file repair from the title screen, or just settings? I forget if they work differently or not
fallen pagoda
I tried from in game settings... and trying it out on Title Screen now.
I highly doubt it'll solve the issue, but it's worth the shot.
Okay, I'm stuck in an Infinite Loading screen
And the game crashed
And the problem persists.
fossil condor
there might be some critical issues with your game files rn
fallen pagoda
Well, I'll just wait it out and see if I can engage the battle button after the sortie is canceled.
There should be a 12 hour time limit or so for that to occur.
fossil condor
Don't know what triggered it, but we may need to do a reinstall in the end, considering it broke the thing that fixes things
fallen pagoda
Well it'll be worth a shot I suppose.
Account is bound to twitter and Yostar anyways, so it shouldn't hurt.
fossil condor
It won't hurt. Hopefully they can get the issue resolved on their end
fallen pagoda
I just sign in from the Twitter button on the left right.
fossil condor
yes, just from the left without entering the game
make sure you go back to your original server, they won't indicate the one you're on at first.
fossil condor
oh no 
I'll have to add that to the card and maybe escalate this to staff if a reinstall doesn't fix it
fossil condor
Oh, sorry to bother you, but could you get the log mode when the game freezes? there's a pinned video that explains how to bring it up, if you could get a screenshot of the log mode screen where it freezes, they may have more data to work with.
fossil condor
oh yeah, some people have issues with getting it to come up
fallen pagoda
I can still touch the screen.
And the blue squares pop up.
But I can't go back nor go to the homescreen
hollow kraken
So when you first open the game, are you able to interact w/ anything?
fallen pagoda
Yes
hollow kraken
Okay, try opening the log mode there and then go to the map and screenshot the logs of when the game freezes
fallen pagoda
Everything interacts perfectly fine until you hit battle or try to access battle.
Sure
Are you sure this works on iOS
Oh I'm stupid.
Found it.
Got a SS of it.
Where should I send it.
fossil condor
just here is fine
fallen pagoda
fossil condor
Thanks for the help, hopefully they can get this fixed soon
fossil condor
Sorry I couldn't find a workaround so that you could get back to playing in the meantime, though 
fossil condor
@fallen pagoda can you try editing your fleet? it might do something
frosty gyro
of course u are having bugs azu
north flume
catching bugs? 
fossil condor
changing the fleets didn't give any message or the like? normally they won't let you
fallen pagoda
None.
north flume
you can edit your fleets
it's normal
it won't actually change it tho
till you finish the map
it always worked like that
fossil condor
oh I see. seems sorta pointless and also opening up the avenue to new bugs but I guess it's a thing
north flume
ok, it's a thing for at least half a year
no idea about before
fossil condor
It's still broken, though, isn't it
fallen pagoda
Yes
fossil condor
there was a bug a while back with fleet compositions and retrofits acting weird IIRC
north flume
ye
fossil condor
but it looks like nothing will fix this super bug
fossil condor
fallen pagoda
I guess my best bet is to still hope the sortie time-out will fix this problem.
frosty gyro
unpause it
fallen pagoda
fossil condor
I'll get this to where it needs to be, then
fallen pagoda
Please do
copper bronze
Uh... I switch fleets on a map and got an air strike go off on a cleared node... is that normal? Edit: was not able to recreate it unfortunately
covert laurel
raven topaz
restart?
shadow swallow
Game just keep loading on startup
wanton quartz
Isnt this just any game? Wait til it load or check your internet connection
shadow swallow
it doesnt say that its loading anything, and my connection okay right now, its just STILL loading
10 minutes past
undone sierra
I'm trying to open tech box and then this happen, the background is Akashi. Dunno how this happen
I cant see nor take anything
small knot
Restart your game.
cunning dew
Belfasts Bluray Reward skin is not a Rerun
Also i dont know if they count as bugs or not but neither Uranami and Bush nor Belfasts Bluray disc reward skin have been previewed yet. Since usually everything new gets previewed first and then the Update log comes out.
north flume
there were many cases in the past when some skins were previewed after patch notes or weren't at all
fallen pagoda
@fossil condor : update on the thing freezing yesterday. Everything appears to be normal now after waiting out the expiration of the sortie.
fossil condor
hopefully it doesn't happen again, but I'll at least note that it can be waited out.
fallen pagoda
Sweet.
buoyant hemlock
Is this a bug? Or am I just dumb? Boss fleet just spawned straight away, Happened twice in a row.
buoyant hemlock
Ah, I'm just dumb then. Thanks lmao
raven topaz
just read up the "clearing mode ?" (or whatever it exactly was) under battle button before entering the map 
buoyant hemlock
I see, thanks 
cunning dew
@north flume same goes for ships? Cuz I don't recall any ship not being previewed. Also the update note typo is a bug tho right?
north flume
Bush is a login reward so no reason to preview her now
Uranami no idea, maybe no time for her or maybe still be posted
and no, typos in the patchnotes are not bugs
raven topaz
well, we had some cases with super late announcements, like spee first run they did her tweet right same time as the maint went up or something like that
north flume
I'm sure we had announcements DURING maint at some point, so ye
fossil condor
No, but I think that's been reported, let me check
It has been, thanks for checking in
fallen pagoda
So for the bug I report earlier, I found out how to replicate it.
You need to lose connection of the AL app at the exact moment you're entering a Map.
Losing Connection can be done by just switching to another app.
fossil condor
buoyant hemlock
when i split screen and when i press something other than azur lane the game freezes
it doesnt happen with cn though
and when i press it again it fast forwards the battle for a few seconds
foggy dove
that's how it's always been
lusty remnant
my research only gets things like this all day long
fossil condor
That's just real bad luck until proven otherwise, unfortunately. like server wide only getting those researches. 
small knot
Don't worry. Your luck will flip and all you'll see is 5k/8k coin research projects.
fossil condor
you'll run out of coins at that point
small knot
'Tis the way of the world when everything is decided by a roll of the dice.
warm cave
https://trello.com/c/TgNEnzZ1/1340-blackboard-wall-decor-bug https://trello.com/c/7a4vJ12c/1284-the-blackboard-furniture-is-no-longer-in-english-it-used-to-be https://trello.com/c/jt4nFnhk/855-blackboard-wall-décor-not-english https://trello.com/c/UbnKj2aJ/684-blackboard-wall-decor-still-in-japanese I think we got enough of those now ^^
frosty gyro
this is because it occurred multiple times
warm cave
as in, they fixed it and then broke it again?
you'd think they'd remove the cards when fixed
frosty gyro
staff not very good at putting bugs under fixed category at the time
buoyant hemlock
has agano's new skin expressions been fixed already?
warm cave
wait till the patch is done and check ;)
jagged sail
cerulean moss
Noooot what I expected loool
compact rapids
Same
drifting drum
Bug nya~
hollow kraken
@craggy wagon that's actually not a bug. They do that when they're not able to get names on time
And as well, someone please report the Dido issue
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
craggy wagon
ah its been a while since I paid attention to it
sour ivy
(I got SnacksXXXX for like half a year)
storm idol
regarding the monopoly minigame: i landed on a spot that said i would get 5 T3 tech boxes, but i got 5 elite cat boxes instead
austere root
proven aspen
austere root
Xd
proven aspen
Seems awkward.
proven aspen
I too would be concerned.
small fossil
yes concerned... XD
hollow kraken
spiral stag
oblique sluice
Lol just got the Thanos snapped Dido and was coming here to see if anyone else was getting it
ionic root
Yup, my most anticipated ship is a white block
static cobalt
Ah people already reported pure white Dido, cool
hallow grotto
The new dido skin looks great
left jetty
ionic root
I might have to wait on playing the game until it updates, I really want to see normal Dido before playing the event
pale pebble
frosty gyro
known bug please read #known-bugs
amber apex
quaint trench
Getting the same issues.
frosty gyro
dont report it if you know its known then
pliant lagoon
I did the audio update, but the only new ship I can hear is dido, anyone else having the same problem?
lapis halo
hello, im having trouble trying to purchase anything in the store, can I ask here?
pine cedar
I found this bug on the game while doing the usual build
frigid ivy
Welp
hollow kraken
spare osprey
Cant believe they censored dido 😔
covert lagoon
When rolling Dido I got a white screen like most people showed here
hollow kraken
@sturdy imp nah, they just accidentally slipped it in. It happens at some times. You can report it if you'd like
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
sturdy imp
Ah Okay
signal finch
hollow kraken
hollow kraken
Need to DM Belfast Bot 
red rock
I cant start the game
visual shore
@verbal sage it's normal
covert lagoon
@hollow kraken better get some ruby compensation 🤣
serene mauve
neat arch
Lmao
elfin loom
slender kiln
am i only one having those weird crunching sounds in game, after this update?
verbal sage
@visual shore Alright, thanks for clarification. Is there a particular reason behind it though? And what are the other ships with downgraded price 
rose prawn
So the manjuu tower minigame has a visual bug where the space bg visibly repeats itself (noticable cut). Couldn't take a screenshot because I didn't want to give up my score.
visual shore
Nothing particular as I've known...some ships were made with different limitbreak cost
verbal sage
I see, your answer was fine anyway, I'll just look it up myself. Thanks again
boreal cosmos
Is this where i will file an error on my lucky bag?
undone sierra
Also there's some performance issue
tired delta
Same bug for Others I got dido
bronze mauveBOT
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system or alternatively DM
CS-Gale#2262orchewinggun#2258from Yostar staff.Please do not DM other Yostar staff or discord mods about your issues as they can only help by redirecting you to the specified staff member.
Please note that the answer may take a while due to high load, so we ask you to be patient.
foggy dove
@boreal cosmos please contact them ^ if you didn't get the bag after paying
rose prawn
Got a screenshot of the manjuu tower thing
wary pagoda
boss fleet didnt show up at hard mode chapter 9-4
fossil condor
Have you tried restarting the app?
unborn viper
My Azuma L2D isn't showing up and when I try to go somewhere else from the home screen I get this infinite loading screen
boreal cosmos
@foggy dove alight thanks man, i thought this was resolved since anniversary lucky bags but i guess it could reoccur XD
unborn viper
tight magnet
I see dido report is in so I wont send for it, hope yall can fix it soon
hollow kraken
@unborn viper try a file repair from the title screen. It's the cog wheel at the top right. If thay doesnt work though, unfortunately you'll need to try a full reinstall
elfin loom
is it only me or the game is lagging ? like when i move my fleet from X tile to Y tile it lags several times
pearl pike
Dido is glitched
frosty gyro
#known-bugs @pearl pike
zenith plume
I'm experiencing some freeze while playing on Galaxy A8, that wasn't there before the update
analog ridge
Im new here. If i have bug while purchasing gem, who do i report to? thanks in advance guys.
elfin loom
@analog ridge #tech-support
analog ridge
thanks @elfin loom ❤️
elfin loom
you welcome
jade jasper
glass moth
im getting failed to update file?
sonic coyote
Same here
main compass
Ditto
glass moth
rip
real wyvern
Dunno if someone reported it:
quartz pivot
???
toxic mantle
Same
jade jasper
For somehow, if you used all of your daily 15 times playing on hard, normal and easy mode
buoyant hemlock
🙂
ionic root
Is the update problem on android or ios?
sonic coyote
iOS for me
main compass
Both by the looks for it
jade jasper
You can still continue playing through and claim the reward
rich bear
Got some visual glitch
main compass
Yeah, it’s most likely a iron out stage
fallow niche
@buoyant hemlock do you have log
misty jackal
obtuse marsh
Yea same here
fallow niche
yup
buoyant hemlock
ios for me
ionic root
Yeah I'm getting it after restarting. Just wait I suppose. This one is even more major so I'm sure they're working on it immediately
tacit wigeon
REEEE File 4 error
ionic root
Welp, go play Arknights or something :p
weak raft
oh
main compass
Simples
weak raft
looks like im also not alone with the error file 4
brisk jolt
File 4 broke for me too IOS ;~;
raven belfry
Yeah I got file 4 lmao
golden sierra
I got stuck after killing last ship in dido easy using uni/noshiro
raven belfry
Was just about to say
buoyant hemlock
Another fellow arknights player I see
golden sierra
restarted tho
brisk jolt
frosty gyro
keep comments to a minimum everyone.
sharp otter
Restarted and it keeps repeating the error here
frosty gyro
#known-bugs stop reposting
fallow niche
try again
golden sierra
Okay yeah it did it again
I was doing dido event stage easy
and it just freezes at the end
frosty gyro
still broken known issue
proven aspen
Oh my God guys lmao, thanks for the fix
spare veldt
Game stuck after last update
golden sierra
lol
brazen spindle
After passing the "hard" game freezes
golden sierra
bork
deft thunder
after the latest update, mine got stucked after kill dido at hard
frosty gyro
comments to a minimum.
ashen wagon
buoyant hemlock
also getting file 4 error here on iOS
frosty gyro
known issue
golden sierra
akashi do something
hollow kraken
Yes, its known
frosty gyro
yamero 
unreal summit
Wtf
buoyant hemlock
i know, just in case its not a widespread thing, didnt know if you were keeping a count lol
hollow kraken
No need for that. But thank you though
small pollen
Happens to me too, F
frosty gyro
we always keep subconscious count
obtuse marsh
strange quiver
Lol stage not completed AF
unreal summit
Hurry fix it 😭
unreal summit
Okay sorry
tired delta
Well same problem like the rest of the people
patent flicker
When should we be expecting a fix to this bug?
next parcel
Freeze in event hardmode with text [Stage may not be completed: 50:Unknown Error:50]
amber kestrel
Rip same here
light hemlock
Same here
shut atlas
same (in all modes)
patent flicker
So when's the fix?
minor olive
I just managed to get past the error 4
broken iron
same here too
hollow kraken
Try fully closing your app and downloading thr hotfix now
ruby zodiac
Error 4 is resolved for me
hollow kraken
Yes, it's good now
quiet vine
Akashi taking the money and running 
broken iron
in pvp
wooden otter
Thank you Yostar 🙂
buoyant hemlock
Error 50 IN EVERY SORT OF STAGE
neon shale
apologems
vagrant timber
game freezes after every fight
golden sierra
known
sharp otter
Thanks for that quick fix Yostar, you are the best! 
gaunt marsh
I am getting [Stage may not be completed: 50:Unknown Error:50] on like the regular maps not the event stage. Is this also a know issue?
buoyant hemlock
Yeah same
hollow kraken
For Error 50, fully close the app and redownload the hotfix. If you still get the error, please get the logs of the error
oak swift
Same here
hollow kraken
/logmode
bronze mauveBOT
buoyant hemlock
I still got error (50) restarted like 4 times
shut atlas
still not fixed for easy mode
frosty gyro
restart game if experiencing file 4 bug
hollow kraken
Okay, then do the next thing please
runic prawn
hotfix is what caused the error, worked fine before that
wispy compass
downloading update on android is working. just very very slow atm
zenith plume
still experiencing many small freeze while moving on map or when entering a map, even after the hotfix
humble goblet
i got error on event hard mode
oak swift
You mean redownload ?
hoary lagoon
I don't even get an error, it just stops
golden sierra
I cant open debug mode doing that 
untold lotus
lapis halo
mine get no warning either, just freezed completely
hollow kraken
Open the logs before the error happens
oak swift
Yesssssss
hollow kraken
During the battle
foggy socket
is anything being done about the random crashes? I'd love to get a log of them but it crashes trying to do that
buoyant hemlock
hollow kraken
Then screenshot when you get the error
hollow swift
this isnt just me or...
oak swift
I got error every 2:29
mighty jacinth
why is it freeze after play maid royal?
hollow kraken
Then please get the logs
frosty gyro
please provide a log mode
hollow kraken
/logmode
bronze mauveBOT
brazen spindle
Ok
golden sierra
i trying activating debug mode during battle but doesnt work for me it just open the tab when you drag from top to bottom
the one showing notifications and stuff
mighty jacinth
same
icy orbit
hoary lagoon
oh got the error this time
solid yacht
Ummm stage error
hoary lagoon
hollow kraken
Unpause it please
solid yacht
I just got stage error after the update
hoary lagoon
why is it paused?
frosty gyro
unpause yours as well im bottom left
vague aspen
patent flicker
Yep still getting it
vague aspen
Wtf?
hoary lagoon
strong blaze
hollow kraken
Thank y'all
buoyant hemlock
Imagine waiting whole day for event and then...
Error 50 joins the chat
oak swift
Wtf i can't get it
buoyant hemlock
its fuckin same bug 
smoky flame
oblique crescent
same bug here
golden sierra
im pinching but it doesnt open debug, though sometimes it randomly opens it
buoyant hemlock
same
solid yacht
Guys I think they know the problem now
hollow kraken
Yes, its being locked into
solid yacht
Let's just wait
buoyant hemlock
agile sluice
buoyant hemlock
oak swift
hollow kraken
@golden sierra you also need to hold your thumb on right side
proven aspen
Yeah I get the error 50 thing too on hard. ios, restarted after update, playing manual.
buoyant hemlock
hollow kraken
Alright, I will lockdown this channel
jade lintel
ok error 50 stage may not be complete is so popular rn
golden sierra
hollow kraken
This error is known
solid yacht
Guys chill
golden sierra
Alright, hej hej
hollow kraken
Stop spamming images and the same issue
dark crane
shut sable
brazen spindle
solid yacht
Okay lock the channel
buoyant hemlock
Lock zie channel...
outer stag
._. I got bug what happend
cursive kite
9-4 hard mode bugged?
urban frigate
Can Yat Sen be getted from the construction??
oak swift
Yes
hollow kraken
@urban frigate not the place to usually ask, but yes
oak swift
It's permanent now
hollow kraken
She was just added
shut atlas
even showing log doesnt work on my phone / game 
coral violet
I see ppl already posted but here's mine
urban frigate
@hollow kraken ty =) so many rolls and nothing 😂
tiny jetty
Ah, same thing is happening to everyone huh
steep mountain
Ok so Im stuck in battle
game lag spikes from times to times.
What do boys?
buoyant hemlock
staff went holidays 
outer stag
._. Seems like im not alone here
solid yacht
Ppl pls stop posting pics for now, they know the issues and trying to fix it
tulip bolt
welp stuck in hard event
latent bone
game broken but no devs
coral violet
Devs should've just let hard stage the same
frozen violet
how to open logging mode in bluestacks
neon slate
Finally got the debug mode out
buoyant hemlock
Lock zie channel NOW
heady crystal
wind lily
Here are my log mode screenshots for the Error 50 issue.
lilac belfry
https://drive.google.com/file/d/1AHI4ATYcZeOHZksjVdt8r5gTvuY_D3RX/view?usp=drivesdk I had met error 50 at least 3 times
outer stag
Dude stop spaming same picture wtf
spice latch
cleared the normal difficulty on Dido sinking but stuck
deft fulcrum
android, exercise
spice latch
stage 50 error
polar lake
Not sure if you already know this but the bug occurs not only for the event, but for Hard Modes and Exercies too.
buoyant hemlock
getting this also .. time to play arknights
fast lagoon
Now I know that I'm not alone 
spice latch
i guess everyone has the same problem
wind abyss
yea after cleared mob my game stuck
fossil condor
error 50 is being looked at yes
slow marsh
Well, no CNY for today, guys
latent bone
For dailies too
slow marsh
It's not on event maps
fast lagoon
This bug is on normal mode on my phone too
crimson rain
Games just super buggy
deft slate
slow marsh
On story maps too
crimson rain
Wait for update
hoary lagoon
it's all maps
solid yacht
Yes everyone has the same problem and they are fixing it so ppl pls stop sending pics of error50
analog pecan
hollow kraken
/lockdown
bronze mauveBOT
bug-reports got locked down.
hollow kraken
Error 50 and freezing battles is a known issue and being locked into. If you are experiencing an issue different than that, please DM Belfast Bot with `!feedback'
frosty gyro
try restarting the app now, react to this message to tell us if it works
bronze mauveBOT
bug-reports lockdown got lifted.
hollow swift
uwaa
short crown
Good girl. 
@frosty gyro
heady crystal
normal rapids
thanks for the hard work y'all
pale lintel
Bug fixed here. Thank you for the hard work n.n
stone moon
They fixed the bug?
pale lintel
Yep
hollow kraken
next parcel
Pls post last info on news channel 🙂
upd: ty
hollow kraken
Done
warped summit
thank you for hard work devs you guys is the best👍
sacred nexus
ty for fix devs ♥️
median spindle
Bug fixed, thanks for the hard work
nocturne nexus
is this newer patch just now? cause I just pressed repair and is still downloading 500mb again...
cause they said they alr fixed it when they asked for react
analog bane
thanks for hardwork on fixs guys mad RESPECT
frosty gyro
repair redownloads files
buoyant hemlock
i cant buy the new year 2020 lucky bag 😢
i get system error invalid input
oh
its working now lmao
buoyant hemlock
put your phone into landscape 🤔
frigid ivy
No
frigid ivy
XD
buoyant hemlock
ok
reef sable
after maintenance, the game began to lag strongly on the mission map. what to do with it?
tardy niche
opaque coral
it is my friend go her
hollow kraken
They just haven't updated the text
@tardy niche if you dont mind, please report it
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
bold oar
hi , was the recent hotfix fixed spiked lag on game ( hard mode and world map ) ?? ...
vapid crown
Just curious, should I still be able to initiate event fights with no challenge tickets and still be getting personal reward points?
rough crag
iirc challenge tickets are for EX
vapid crown
No, I can use them in Hard.
rough crag
I didn't need them for Hard tho
hollow kraken
Yes, you can. Point 6 in the event info
vapid crown
Ah, sorry. I guess I should actually read. My bad.
reef sable
!feedback after maintenance, the game began to lag strongly on the mission map. what to do with it?
bold oar
^^^^
rigid dust
Just a small visual bug never happened before
hollow kraken
That issue has been fixed. Please fully restart your application to download it
rigid dust
Yep figured it out already thanks
tranquil monolith
cyan ore
My game just froze indefinitely during 9-3 hardmode battle. It has never happened before. I did experience 2-3s freezes a few times before though. Galaxy s10.
main chasm
I have run out of attempts, and when I try to click on repeat the fight for the ticket, and I click no, the fight starts, the attempt counts, points are given and the ticket does not disappear
And i dont try buguse, dont Ban me 
hollow kraken
You're not abusing anything. You can repeat the maps as much as you want after the 15 attempts. It's just that your drop rewards will be lower when you dont' use a ticket
main chasm
Oh, ok, thank you
proven aspen
Is the lag spikes when moving fleets on the map a known issue?
rotund bear
When idle, only the right ear of Yukikaze is twitching in her new L2D skin. Is it supposed to be like that?
hollow kraken
Unless it seems to be different in JP or CN, yes. It's a thing for kemonomimi's to only have one move at a time
rotund bear
Okay, it just looks weird in my opinion, because during certain animations, both will twitch, but when idle and during some others, only the right one will twitch.
lapis halo
this thing keeps on haunting my purchase, everytime I try to buy something it crash the game and force restart. Retry after the crash, it wont crash anymore but this wont stop popping out
hollow kraken
Hm...try restarting your device, clearing the game's cache as well trying a different network connection
lapis halo
I tried everything you listed, I even try to reinstall the while game, no changes
hollow kraken
Okay. Even a different network connection?
lapis halo
switching between data and wifi, same result