#bug-reports
1 messages · Page 117 of 1
Go to style and then choose view all according to rank or something like that and unselect them
And select the only ones u want
Oh I see thanks
Np
The Show Highest option was on by default
Oh okay
Have you always been unable to see ammo type on DD guns?
Most, if not all DD guns, you cannot view ammo type
Sometimes in the hololive event map fights a cruiser spawns way up near the top right, its so far right its barely out of range .
I cant even see it ,that's how far it is away
Those ones move forward.
Or at least are supposed to. Playing on auto makes killing them difficult since you have to hug the center borderline to get them.
@light palm Try restarting your device as well as clearing the game's cache to see if those options fix it. If not, you'll most likely need to reinstall (if your account is bound) or a file deletion (if your account isn't bound) as this is most likely a corrupted files issue
Okay. Also try clearing the game's cache to try that firstly. If it doesn't work though, you'll most likely need to reinstall
ok
@little vine that's relatively new, you used to be able and scroll, but that broke with the hololive update
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
User Info: 269638151
System Info: Samsung Galaxy J7, Android 7.1.1
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
**How t...
1
Low, Android
@hollow kraken I had https://trello.com/c/h2uh3PxH/1226-game-restarts-on-its-own-and-goes-back-to-logo-screen also happen on my Moto G4 Play (Android 7.1.1, because Motorola can't be arsed), so it doesn't seem to be just Huawei
User Info: 270458582
System Info: Huawei y5 prime, Android 8.1.0
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Critical issue that impedes player progress but for which a workaround does NOT exist (e.g., the game always crashes du...
1
Critical, Android
@warm cave Well for Moto devices, they have compatibility issues that've been around for a while. A majority of users though report that being upgraded to Android 8 or higher fixes it though
Motorola apprently thinks I don't need Android 8 ¯_(ツ)_/¯
(and I've been too lazy to put Lineage on)
Is there no more chances to fix the "Z FLAG BUG" CUSTOMER SERVICE NO MORE RESPONSING MY EMAILS
THEY JUST ALWAYS ASK QUESTIONS,BUT NO WORK
You'll just need to wait for CS's response to the issue, sorry to say. There isn't really anything anyone here can do for it
I dunno if it's intended or not but chibi Tirpitz' guns/turrets won't appear in her ball/Ironblood Snowstorm skin
Iirc, the sprites always been like that which almost certainly means it was designed that way 
Known TL issue 
What exactly are you referring to?
Ah, where it flashes there for a sec? That's just a placeholder while the actual text is loading in. A few things in the game do that
interesting, although it's not affecting anything, I thought every and all text gets translated if it could be seen
It does. But there are some things w/in the game that the original textbox gets loaded in before the EN textbox
Hello, any staff in here?
It is the weekend for staff at present.
Oh I just meant in general discord staff who take care receiving reports and putting them on trello
I mentioned this a couple times here and submitted to Belfast but never got a response and no card on trello made either
Was wondering if only I was seeing this untranslated graphic hence being ignored
memory #2 of the event
Righto good to hear 
i have no clue how I did it, she dropped from comm
There are commissions that drop ships
think he means the shortcut interface getting over it
yes, the overlapping shortcut interface is what i mean
Ah, gotcha. Most likely they just didn't think about the shortcut menu w/ the ship launch commissions
If you don't mind, please report it just to play it safe 
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
restart game
a lot of issues are fixed with "restrat game, restart device, restart everything else, if fail, reinstall the game"
Is this a bug or not?
What is supposed to be a bug?
^
Hello? I have a big trouble with login. Yesterday i donload the game and i was have a account Yostar, but when verification code coming to my email and i write him and login, i start a new game, like i dont have a account. Please help me with this problem,.
Did you select the correct server?
yes
did you connect your account on this screen?
of course
were you trying to bind it or login to it?
If you were trying to login you must do so before you select the server
i login in Yostar account first and then select the server
That's as far as I can help you. If it's none of these maybe someone else can help you further.
okay
Maybe email them, they might be able to recover if you recall your server and nickname. al.cs@yo-star.com
okey
restart
it is
Damn it.
Is there a bug with the coins in event shop? Pretty sure my coins didn't go up
did you try restarting? sometimes the count bugs out
Yup tried that
Sooo i finally managed to get the sp map done, killed the boss, and ehhhhhhhhhhhhhhhhhh yeah
Its been like this, timer stopped, scrolling animation and character animations continue as usual
But it wont progress to the end screen
Restarting the game and doing it over fixed it but ofcourse this is not something that happen
Would it count as a bug if hiel-chan isnt worth any tech points?
So I submitted a bug report this morning and I still don't see it.
It's a known issue at some times w/ the stage
Sorry to ask again (forgot what to do) but how do i recover the missing cutscene?
You just need to contact customer support via email at al.cs@yo-star.com w/ your account information along w/ the cutscene issue. As they'll need to manually get it fixed for your account 
ah okay thanks
Its... troublesome
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take a while due to high load, so we ask you to be patient.
@lunar widget
Alr emailed to them and they replied with the "how may we help you" auto generated message
Do I just wait for them? lol
ye
the autoreply is dum and it doesnt mention that its auto n all that iirc and it confuses some people but you got that already 
did i need to reply to the autoreply?
not their fault people email with the body text as “I need help with my account” 
no you do not
theyre asking you to respond, im not sure why it would be bad

the icon of her has the handle, but the flight deck is missing
the icon of her has the handle

they removed the main object
I wouldnt be surprised if the artist didnt draw the rest of the ringers either 
lol
is she trying to be Sans Undertale
Is she trying to show off on being the Cooler Kawa?
"Z FLAG BUG REPORT THEY STILL DIDNT GIVE ME"...

you do not need to repeatedly come to this channel to report the same thing that will be given the same answer
you will be given the same answer from this channel
So whays the use of discord anyways
I thought it would help me fix this bug?
And they just dod t mind this tpoic
we are not customer support
@versed cobalt We would appreciate if you stop coming here to rant
And wait patiently
Or else we'll be forced to take moderation action
All we ask is for you to wait patiently
is in app purchases broken in iOS for anyone else?
can I post video of a bug?
Does restarting the game fix it?
The problem with these kinda bugs is that they happen randomly and are hard to replicate
Try closing the game
Yes, however it's hard to fix due to how randomly it occurs
rip all my stuff apparently
It's known, a restart fixes it
the special effects of this gun were removed there was a text before ? the wiki still says it has a 30% reload on 3rd volley
Ooshio skin not in server
not big concern, but just wamma report
Hello everyone, I sent an email to customer support with screenshots of a missing memory cutscene of the Hololive event, how long do they take to respond? And also do I respond to the automatic response? I did explaining the situation and also mentioning the screenshots, please help :(
@ me if anyone has any answers :(
Thank you for the info 🌻
have you sent CS an email about the missing flag?
then all you can do is wait grambel. no one's here to troll you and spamming and ranting in here will just get you muted.
lol nvm he left the server 
@misty jackal known: https://trello.com/c/S6WxTzEx/1216-missing-skill-and-or-skill-description-for-some-certain-weapons
User Info: 269638151
System Info: Samsung Galaxy J7, Android 7.1.1
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
**How t...
1
1
Low, Android, Popular
ty
Is it only for me? 😄
From the last 64bit update my emulator is a bit unstabile with the game. Somebody know a better one?
which emulator do you use, @spice moat?
also, I feel that's more a question for #tech-support
restart
I can't touch anything

do the good ole' restart
Tapped on her after i finished grinding but her description is different

So I've searched around but found no answers, my exercise count seems to drop to 0 sometimes after I complete one. I should've had 6 left after the last I did for example, but upon returning to the menu it showed 0.
Unless I am missing something here
tried restarting?
Boss didn't get the memo that it was supposed to show up ig
Yeah had that boss not appearing once, game was minimized for too long. Restart worked.
For the exercise, two restarts didnt do much. Waited a couple minutes and came back with a third restart and I had now 5 exercises
Known issue with the chibi
happens to me somtimes restarting the app usualy takes care of it for me
From the Sandy retrofit event, I had finished it and got the item. I also retrofitted Sandy but I noticed the event playback is missing for the last one. Any insight would be greatly appreciated.
Please contact customer support at al.cs@yo-star.com w/ your account information along w/ the memory issue and they'll need to manually get it fixed for you
ahhh i encounter this bug
well not me my friend did
he did restart the app and phonr
0 result
yeah you will probably need to restart OR reinstall to defeat that demon
those files are wildly broken
How the heck that's even possible? Did you wave magnets on your phone or something?
Did he download some update or the game while the internet is wonky?
Missing event memory #20 "Get the Boss Node of TS3 to appear." even after fully beating the event
TS3 is a 1 time fight before unlocking T3, it shouldnt be missable.
is it intentional that ships don't earn affection in exercises any more? Centaur has 91 affection, but doesn't show the heart-animation
cause the wiki can't be wrong ... it's not mentioned anywhere in-game that ships don't earn affection in exercises
the wiki can be wrong, but I never got affection from exercises
umm, yeah
is this bug?
Hey i want to ask something
go ahead
I have a question as well. I just unlocked the Hololive HQ Furniture, but I can't find it in the dorm... I've looked everywhere. Is this a bug or am I missing something?
it's in Colle[ctions]
although for some reason it's marked as "Other" and not "Hololive"
Found it! Thanks. The problem was that I filtered for the Hololive set.
theres cheaters on the extra stage leaderboard, imagine level 32 bronze taking down level 100
report them via @rocky willow
dm belfast bot with !feedback to report them.
In this channel?
no dm the bot with the command.
Anyone else missing event memory #20 "Get the Boss Node of TS3 to appear."? People in the tech-support channel seem to think it can happen when beating TS3 without ASR gear equipped by just waiting the sub out. But the map cant be repeated so it cant be unlocked.
Wonder if it will be fixed in a way that unlocks the should of been unskippable memory
@sand berry Please contact customer support at al.cs@yo-star.com w/ your account information along w/ the memory issue and they'll need to manually get it fixed for you
@honest solar Thanks! @buoyant hemlock
i don't know if it's a bug or not, but i can't seem to save my secretary's size. After i choose to zoom in/out them, once i tap everything else (whether it's "exit" or "change the placement, then save"), it always went back to original size
the right button is for inspecting them, the left one is to place them afaik
Lost connection while playing my daily, had to restart game to reconnect
how is this even possible
I literally have every single memory but this one
from the event
random question, I just noticed that my pasta gun doesn't have its skill anymore, is this an intentional nerf or a bug?
there are also other skills that are showing up, but are missing their descriptions
from what I could find, its just dauntless and swordfish that are lacking their descriptions, while the triple 381mm is missing its skill completely
had my friend confirm it on his client too, and his 381mm is also missing its skill so its definitely not client based
@shell marsh Please contact customer support at al.cs@yo-star.com w/ your account information along w/ the memory issue. They need to manually get it fixed for your account
@lilac rover It's a known issue. According to testers, the skills still work and it's just the visual display of them that got messed up
thanks for the fast answer 👌 tried checking known bugs but saw nothing
It was reported a while back so that's probably the reason why. No problem though 
Is this memory bugged for me cuz I have the other 50 out 51
@prisma phoenix refer to the message from toaster above https://discordapp.com/channels/456397991847395339/468804420801527810/654111954776096778
i wanted to buy the hololive skins but they were already gone even before the reset
how about warning players about this that want to purchase it
I know I am nitpicky but this is a lie
would have helped if that was warned earlier.
gist of it is some people left buying the skins for last minute and apparently they take the skins off a while before maint happens (which seems to be intended) to avoid purchase issues

oh well 
As is the norm, what's Sirius?

Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Ha-ha. Nice update 🙂
Offf another MT??
new maintenance
Yay
yay PR3

Fun
Aaa i see maintenance again
e.e
🤔 🤔 🤔
I forget to feed my dorm


Hang on, SwiftSure in Light Build?
i got swiftsure on first build today
"Server down" 😦
WTF?!
Wait what
yeah
@spice flower pics or it never happened
server down
AAAAHHHHH IT CRASHED

Yep

lemme do photoshopping brb

Crashed
wair did they announce swiftsure?
crashed

😄
Don't troll please
It's very hard to do our jobs
server down ?
they got the wrong patch with swiftsure
most likely because of wrong banner in light build
If they actually Pull off Swiftsure it be pain in le arse
no rush, take ur time 😉
DID SOMEBODY ACTUALLY GET SWIFTSURE
iyap
Same in Sandy
guys they patching it, chill
The server being down is known
Stll down
Then how come you said it's up in the #game-news
I just want to do my daily's
server is down due to wrong picture on light banner showing ships EN does not have yet and they did not want people to build expecting them
What wrong
read pls

stop spamming dev knows it
/lockdown
bug-reports got locked down.
Please refer to #game-news for updates
/lockdown
bug-reports lockdown got lifted.
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Please report @next parcel
incorrect event listing?
how 
i thought u were talkn about the L
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@steady hedge ^

That L in Special looks very long
seems like this part of the questline is bugged, just enhanced like 30+ times but cannot proceed
Someone mentioned this in AL chat, just reproduced it on my end, if you look at Hood in the dock the game is stuck on loading
https://i.imgur.com/DNPalay.png
is it when enhancing?
Nope, just through the dock itself
The monarch chat emote doesn't appear
same here with hood just loads
When I headpat with all L2D skins a textbox comes up, but no voice or anything (there shouldn't be textbox when headpatting so I believe it's a bug)
It's only when you click on Hood directly from the dock, not when sliding in from an adjacent ship. Maybe it has to do with the specific text line that plays?
Someone please report the Hood bug if you don't mind 

!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
i think it's more than 1 ship toaster
I tapped through it too quickly to take a picture but I'm pretty sure after I started Ajax's secretary quest the dialog box said "New quest unlocked: Nervous black cat" or something like that. I don't know if you all want to take my word for it or not though
but I'm pretty sure nervous black cat is someone else's quest
Um can anyone update their audio ?
Ye
yeah
everytime i try to update an error appears
i'm having a loading as well
Try and repair
I'm having an issue with the audio as well
or rather, downloading the new audio
Ok so far
@wicked veldt yes the download
go to dock and hold a ship to their loadouts and there you go
code:4
As for the audio update, are you on iOS or Android?
same
monarch emote doesn't work lel
I'm on iOS
iOS
I'm Android and it worked fine
Okay, so iOS audio got borked again
Seems like it
!feedback

@pure elm it's !submit
Ok this is definitely wrong (I tapped the top one for the record)
and the loading thing when checking ships loadout from the information screen
Oh, direct message with !feedback
No
it's not that anymore
well, that might still work
but you can actually just type !submit in a channel now
oh cool, thanks
!submit
Form submission activated. Please check your DMs.
seems a lot of things were borked from this update
Clicked on my KGV also had the loading bug
!submit
Form submission activated. Please check your DMs.
My L2D skins are bugged.. all of them 
!submit
Form submission activated. Please check your DMs.
!submit
Form submission activated. Please check your DMs.
cool little trick
please use dms still
Belfast is being put to work
Event skin banner said its rerun
So apparently when I select a girl from the docks apparently I get the loading loop issue
skin banner saying rerun is true thou

@buoyant sable could you please take a screenshot of logmode?
i'm having the same issue
@inner stag The skins are being re-run. They're from the previous christmas
just an infinite loading screen
/logmode
On any screen, hold your right thumb on the right side of the screen and then pinch the fingers of your left hand together. Not my video, provided to me by a...
please open it and take a screenshot
Can anyone go past the third part of the secretary missions for Hammann and Ajax?
What happens when you try to?
It says enhance character 10 times
which is the same as the second part
nothing happens if I enhance again
@dense grove i'm stuck there as well
So Ooshio's skin is rerun?
@north flume
@inner stag no
thanks
Loading screen is bugged
Hm...I'm pretty sure that they put the wrong text there and it's actually supposed to be a different requirement 
What part of the secretary quest is this on?

Or rather, which mission?
Enhance quest is bugged for me too
Ye, just the wrong text
if one of ya'll don't mind, please report that to Belfast Bot
good one devs

ill try that
I've filed a report for the infinite loading bug in the dock, in case others were still submitting
quick question, is infinite loading caused by server load or is it a bug?
Bug
bug
ok ty
Happens on some ships but not others
Bug text
Never ending loading on Myoukou
most of my ships got this
can confirm ykkz is bugged
I just reported the dock bug just now
@dense grove I noticed that if I tap go on enhance any character 10 times it takes me to the equipment page
I think you have to enhance gear
Not to Belfast though
!bugreport @frail lake
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
this is a thing that happens apparently
yes for iOS
known
I don't know if this counts as a bug but is there suppose to be a memories collection for the new event yet or no?
what new event?
I got a christmas event with warspite pop up, accidentally hit skip said it is in memories and I dont see it
King George V also bugged
Tapping ANY ships triggers the "Loading" bug, BUT swiping left and right to switch ships doesn't trigger the bug... At least for me
Yukikaze is also bugged, wont let me change her gear
known
Yep, staff will have it covered, then
assuming it is known both new secretary questlines are bugged?
@hollow kraken what issue are you talking about? That's not in #known-bugs
IT's the one shimakaze just pointed out, but it's not in #known-bugs
This one is a similar but separate issue https://trello.com/c/EI1mG1vQ/1256-ajax-secretary-quest-has-mismatched-quest-data
User Info: 67111159
System Info: iPhone 11 Pro iOS 13.3
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Medium issue that noticeably affects the game experience but can be ignored (e.g., animations not playing correctly)
**How to Re...
iOS, Low
@subtle pebble Yeah Shimakaze the one in known bugs is actually about the requirement for the first quest which states secret coolant but is actually torpedo tempura
We'll just be turning that card into a blanket card for both of the quest since there are a lot of issues w/ them
Alright, thanks for the update
I think it's probably still worth specifying in #known-bugs about the equipment vs ship issue
Yeah lol after completing the next quest I got "You can do it Hatuharu" as the next quest lmao
So I think Ajax's quest may be switched around completely with hers or something, at least text wise for hte quests
I actually can technically put it on the card myself but it's not my job anymore

um, i'm not sure if the fault is in my internet connection or somrthing... but when i try to inspect Aqua on her maid"er" skin my game crashes and/or bugs out...
known bug
help
known bugs
known
i guess I’ll just go to bed and hope it’s fixed tommorow, laters
andriod or ios?
iOS
could you get a log?
/logmode
On any screen, hold your right thumb on the right side of the screen and then pinch the fingers of your left hand together. Not my video, provided to me by a...
The game becomes stuck on loading if I try to view formidable's page. Any other ships' pages work fine.
have some more if its needed
We've got logs of the audio
your issued screen
hey whenever i try to open london kai from the dock it softlocks the game, other ships dont do it and only when it tries to play her affection line
Yeah, it's a known bug w/ certain ships
is there a list of them? it didnt used to do it
too many
looks like its any ship if a user changed equipment
wew, is it a new bug or being fixed?
new
new
known ,fixing now

neato 👍
Infinite loading when going on yukikaze
known
Ahh didnt see it on the bug reports, must have missed it
Yeah infinite loading on taiho aswell
so it is not just royal navy eh
when i leave the guild tab and tried to play this happens still stuck on my screen now
@buoyant hemlock It's a known issue at times w/ the UI. A restart of the app should fix it
Infinite loading on Washington
I see thx
@balmy flume what is your intimacy level with washington?
Ajax secretary mission of "Acquire 3 secret coolants" is known or not? I already buy the secret coolant buy Ajax mission does not affect anything
Infinite loading aurora, yukikaze
well hamman's oxy cola is working sso far
@fallow niche the hand gesture you have to use to do this, was really hard, I’ll go find more ships that have this problem, hope this helps.
I had infinite loading on Nagato too but its apparently fixed already because my 3rd restart of the game it went fine
My Hololive still has the sound 
@flint harbor cant upload ss, she in on 100
I tried my Kizuna AI one and it worked fine so idk what happened
@balmy flume try visiting a stranger / friendly ship
@static bear okay will soon fixed
@rose jungle Hm... perhaps try restarting the game perhaps and/or a cache clear
Ok
houshou and graf zeppelin too
bug: says to enhance any character 10 times, but to complete it, you need to enhance gear 10 times instead
infinite loading on warspite as well
@undone totem Known issue
Infinite loading in hammann too
Infinite loading also on a Crush character (Dunkerque in this case), so not only on Love status
will see if any strangers trigger the bug
They're working on getting it fixed. While we do thank you all for the help, they have plenty of information for now regarding the issue 
infinite loading on washington (the ship, not the server) too
Infinite loading on Queen E. too.
The infinite loading is literally make the game unplayable, because I share gear between my ships 
The thing is that if you scroll from the other ship it wont bug, but if you directly open it on the dock screen it bugged, if you try to on off your data/wifi, it will load but cant touch anything but scroll to ship on the side
Yukikaze also infinitely loading when it's on stranger affection level. and yeah that's the workaround for now
Yes, that what i just mention
Oh my lord I’m blind, I’m so sorry
hmmm. maybe the bug occurs on the very first ship on the dock list. mine happens to be washington
Again, they're working on getting it fixed and have plenty of information regarding the bug and what the issue is. Please be patient for the fix
Infinite loading screen for my nep (fake one)
known
We do thank you for the help 
Glad to see I'm not the only one
Do your best dev!! 💪
just trying to make this game better bit by bit I guess
Game is already great but it can always be better
i have infinite loading on Zara 
The one time it maanged to load I checked its at 191 affection Oathed
For anyone having issues downloading the audio, the latest hot fix fixed that for me
Also @hollow kraken if you want to archive that card now and leave a comment stating that it's fixed
Oh, they got the text fixed in that hotfix just now? Nice 
User Info: 67111159
System Info: iPhone 11 Pro iOS 13.3
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
**How to Reproduce...
iOS, Medium
they just fixed the loading in dock bug btw
L2D skins bugs with last voice line said if you headpat (I did restart and try a bunch of stuff but no fix)
me niether 
Im still stuck :(
@little vine Huh. That's an odd one. Please report it to Belfast Bot if you don't mind
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Oh yeah toaster
@still mural If you're stuck on "checking for updates" that's a connection issue. Please try restarting your device and/or network router firstly
People can type !submit in #bot-spam now to initiate the report process
They don't have to DM belfast if they don't want to
It will start the process from the form selection
Yeah, might be worth seeing if Cyc can add that to her auto message. Just to make it easier and overall less typing
Anyone else noticed extra secretary mission on Ajax, Tirpitz, and Bismarck?
Bismarck and Tirpitz too
@hollow kraken You guys can add it to the auto message with custom reactions
That's how it's in there in the first place
Specifically you want this command https://docs.cycloptux.com/gisellebot/modules/custreact.html#bot-prefixeditcustreact
(It says GiselleBot but this documentation is also valid for Belfast)
Since when did Bisko have a secretary mission
Okay. they said Ajax and Hamman have new secretary missions,
I see Bisko and Tirpitz have one (Bisko's wont work)
and Warspite (it works)
I've done Hamman and Warspite since I remembered there were 2 new secretary missions
I'm not seeing memories for Bisko
it doesnt work
It doesn't work because it doesn't exist
The new memories are broken as hell saying different food than it counts then it says enhance char 10x I did enhance 12x and it says still 0 progress also when I finished first quest for ajax it said timid black cat etc etc etc
they removed the Bisko in the flash update
I have reported it now @hollow kraken
How about not adding those faster than anyone clears them and focus on actually interesting characters once in a while and doing it properly
Yeesh
@little vine Thank you very much, it's been added to the board 
@mental vector It's a known issue w/ the new quest quite a bit of issues. For the enhance bug specifically, it wants you to enhance gear instead
I still see people constructing Minato Aqua all the time, whats up with that
late claim
People start up the build before maintenance and don't actually finish it till after
Yepp, they got it all fixed now 
hmm thougth so but saw quite a few, sry for false alarm
Besides, I saw this happen once
Note the date
Scherzo of Iron and Blood ended in June
monarch emote don't work?


@sharp nest It's a known issue currently
@woven jolt If you don't mind, please report that... text to Belfast Bot 
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Why does my game play some jammin Oriental music on the main screen sometimes 

Hello, folder for new cut-scene of Christmas event is missing - known?
few people confirmed
I mean, cut-scene for this thing
no folder in archives
so it's impossible to rewatch it if you accidentally skip it (as I did)
Can anyone here that completed "Moonlit Overture" check if its memories are complete?
I'm missing two, is it the same for you? @sonic blade
Yes. Mine is missing last 2
@south lotus Hm...yeah, can't seem to find it anywhere either. Please report it to Belfast Bot if you don't mind
@proud nymph Just to ask as well, do you have any of the Hololive girls as one of your secretaries w/ a skin equipped to them?
@sonic blade Yeah, they messed up the memories for Moonlit Overture
I do, as the main secretary, but as you can see she's not active
Not to mention it's matsuris skin which doesn't exactly fit that music
Gotcha. Just asking to see if it's possible to narrow down the cause of it. But please do report that to Belfast Bot as well
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Should I mention having matsuri as main secretary?
hammann quest only progressing when I enhance equipment instead of character
@proud nymph Hm...probably just quickly mention all of your selected secretaries perhaps. Just to have that info in case it proves useful
@buoyant hemlock It's a known issue w/ the quest text
@proud nymph that's indeed Matsuri's theme
Matsuri: お祭りディスコ https://creofuga.net/audios/167834
Welp, the cause seems to be identified at least
@hollow kraken done, report sent 
Thank you 
Yeah, if you don't mind and it'll allow the upload via Belfast Bot
I feel like this update introduced more bugs than the last 3 months xD
for me that is
I have another bug but it seems reported already
This update did get pretty goofed, but big stuff is coming up
@proud nymph You can actually upload a video as an attachment in the corresponding question on belfast
note the mp4
In fact, you should be able to upload any file as an attachment
I just wasn't sure if Belfast could handle things past screenshots
It only mentioned screenshots/images
yeah it used to be the case that only screenshots and images worked but any file works now
That's up to the mods to do
👀
What is the name of this event cutscene? I skipped it and now I can't find it
It doesn't have a folder, known bug
Can’t use new emoticons in game chat box. Is it bugs?
Hammann's character quest told me to upgrade ships ten times, but I actually had to upgrade EQUIPMENT ten times instead to progress her quest.
Am I the only being unable to post these new stickers?
and this
others work fine
restart doesn't help
Me too.
known?
all are known
ok sry then
Thanks
is it known that i cant get my rewards from a technology research
oh
im just lagging i think i need to reopen
This Enterprise skin can't be obtainable in this server,doesn't it? The name of this skin is still chinese. btw I like it. xD
Is it an event skin or some kind?
that's from buying the dvd
yep
what is the unknown error -1 ?
Hammann's mission says enhance a character, but when you click on it, it takes you to gear.
yeah ^
i upgraded a stock gear to +10 and it finished the mission
wrong description
it also happens with ajax
Ajax also has a bug.
I have enough coolants. But the game wont take it.
Is it common for memories of event to be bugged?
Another one, the hololive songs were still playing when I was playing on exercise mode.
It happens just now.
The one called Inochi by AZKi WHiTE.
Found a bug for when I fire a BB's main gun. Sometimes the enemy humanoids will ''ragdoll'' (as in they'll spin their bodies around their heads once), curious if thid one's known already
It is. It's a bug that seems to come and go regarding the enemy ships rigging
there a bug with the exchance button because when I press it, it does’t sent me to the store instead to the event list
@mortal furnace the exchange button never went directly to the exchange shop. You'll need to go through the actual shop to get to it
i don't see an issue with the second one. 
@hearty ocean please report the first issue. But what exactly is the issue w/ the second one?
Incorrect
Main screen 2: "In each plane and every card recides a soul."
Main screen 3: "It's my Turn!Victory aside, I also want to bring Happiness to everyone."
Correct
Main screen 2: "In each plane and every card recides a soul. It's my Turn!"
Main screen 3: "Victory aside, I also want to bring Happiness to everyone."
weird 
At least I hear that...
this must be the right place
"recide" should be "reside" too
@hearty ocean oh, you're right. Yeah, that was reported and I had actually forgotten about that one
@gaunt mirage please report it to Belfat Bot
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
!feedback
you dm the bot with that command
you have to DM the bot
also, Ajax 3rd scene has no BGM, is it how it is supposed to be?
I think the closest one is "1", idk tho
none of them
You should pick Translation Issue on first one
restart and when it asks this. pick either 2 (or 3 i'm not sure.)
No problem, it's fine 
I can not complete the mission for some reason
it's tempura
Ah so wrong wording?
@hearty ocean you need to type your response at that point
Abukuma done, need to do Hermes too?
it fits in any borders
Looks like it should only be applied to ultra rare and priority ships since they have graphical elements covering the corners, but somehow got applied to all ships
I see, thanks Kawa
Ajax's mission also seems to require enhancing gear pieces not characters
Same with hamman's
@hearty ocean nah, the Hermes one has been reported before. Thank you for getting that report in though 
That bug with Hamman and Ajax having to enhance items instead of what is written as enhance character has made me do extra work since I was doing 5 secretary missions simultaneously and these two were left behind. It was only after the other three were done that I looked into why these two failed to complete the enhancement. (At first I thought only 3 secretaries could be worked on at a time.)

Did they removed the collab shop? i thought it usually have a few extra days to make exchanges for limited shops 😦
@cobalt grotto event shop is still there, hit the shop button bottom left, then munitions button bottom right
From main window
i probably missed it. gonna check now.
Formidables audio lines aren't playing on her beach skin but play on her base skin no problem
I play on Android (version 9) on a OnePlus 7 Pro if u need that info
The new emote for Monarch doesn't seem to work. All the other do, but the new one for Monarch doesn't.
@lone magnet known issue
@unborn path it's been brought up today but it hasn't been reported as of yet. If you dont mind, please report it
Is this supposed to happen
its nothing special but in warspites secretary mission 3 there is no k in took.
There seems to be a bug with Belfast's l2d skin where when i tap on her face and she does her flick/throw animation the previous line's subtitiles she said gets displayed
@prisma harbor I got it too
This is happen when I want to clear the 3rd time hard mode
But the chance is still 1/3
Restart your game
For Hammann’s quest mission that says “Enhance any character 10 times” is wrong , it should be enhance gear 10x
Idk how to submit a bug but can someone make note of that?
something minor but yamashiro’s new skin for some reason has a white mouth when you click her?
how she’s supposed to look
how she looks in the profile
someones probably said this already
Hammann and ajax story mission second stage different from stated
It says "enhance any ship 10 times"
But it didnt work
Turns out it was enhance any 10 parts
Yeah, it's a known TL issue 
@misty mica That face is actually just her expression for stranger affinity so it'll be different when you get her affinity up more 
No problem at all 
my affinity with Ark has been at 90% since the anniversary event or whatever it was with was the blessing things
Is there a bug with in battle resolution not scaling to the screen edges? When I'm in battle there are borders on the sides that weren't there before the recent maintenance.
A bug(?). A minor one in the dorm. The hololive event Corn Lantern isn't showing up in my dorm even though I bought it.
@south geyser What exactly do you mean? Can you screenshot these borders?
@buoyant hemlock It's an equipment, not a dorm decoration
@pine carbon Have you been using her in battles? And if you have, have you been using her at low morale?
I'm not sure if this is a bug but exchange button is there but we cannot exchange anything?
Alright. Thanks.
@south geyser Yeah, they've always been there. Battle screens are always conformed to a universal ratio regardless of your actual screen ratio. For example, my iPad will have the bars on the top and bottom due to its ratio
@wraith glen They just had bad wording on that tab, it was never an actual exchange tab. You can still get to the exchange shop from the shop on the main menu though (go through munitions)
Oh ok thanks
Ive having a login issue where it's stuck on yhe loading screen and there is a white box in the left hand corner
Try restarting your device and/or clearing the game cache. Or possibly trying a different network connection to see if those fix it
How do i check morale
It'll be the face in the dock when you open the ship's profile. If it's green and smiling, it's still high. If it's a disappointed face, it's low. Or you could check the actual numerical value of it if you happen to have the 2nd floor of the dorm
Secretary don't give any affection gain past 90 anyways
So that's probably the reason for the lack of gain
Why I asked if she's been used in battles 
Hi, sorry if this has been brought up and me looking like degenerates here (Sorry Intern Kun)
You guys remembered that they implemented the function to zoom in to secretary, especially for Live2D? Some of the Live2D has zooming issue (in which they allow panning left-right but didn't allow panning up-down)
Some Live2D wasn't affected (e.g. Yukikaze's default Live2D), I was able to zoom into her sugoku kawaii face (me degenerates 😦 )
But this patch not only it didn't fix the issue highlighted above, but Yukikaze sama's Live2D now reverted back to the same issue of not able to pan up-down...
I wonder if there's any update to fixing this issue, cause I'm just sadded by this 😦
Not sure if it's been reported yet but the Hammann questline has an incorrectly labelled mission, it says to enhance ships 10 times when instead it actually wants you to enhance gear 10 times. Enhancing ships like the mission tells you to does not progress the mission.
To add on, some Live2D are still able to move around, for example, Taihou's Forbidden fruit...
@signal oriole If you mean the L2D skins of the starters (Nimi, Laffey, etc) it's been reported for them. But most likely intentional for them not be able to move up and down due to the fact that they're old prototype-ish L2D skins in which they weren't made w/ legs on the models
@buoyant axle It's a known issue
neat
@hollow kraken : Thanks for the reply. How I wish they can make it working. Yukikaze's default one previously worked before this new patch came 😦 I missed her BIG KAWAII FACE in my home screen T_T
I can't clear the cache and ive tried changing networks as well as restarting my device. But the problem is still happening ; w ;
This also happened after I updated my game-
Hm...might be a corrupted install then if none of those worked. And you're not able to use the file repair button due to the infinite loading correct? The cogwheel at the top right of the screen. If not, you might need to try a reinstall if you have your account bound to FB, Twitter, or Yostar
Kizuna AI cutscene music is bugged
Yeah I'm not able the interact with the loading screen at all. Amd yeah I do have my account bound.
Minor thing, but the pop-up that shows up after completing Ajax's and Hammann's story segments are showing wrong texts.
Ajax's show something like "Secretary Hatsuharu!"
Hammann's show "My Sister's Sadness" or something like that.
Won't be able to grab screenshot for another two hours or so when server rolls over to new day.
alright i reinstalled the game, and i should just reconnect my account with the twitter popout at the login screen correct?
@buoyant hemlock It's a general issue w/ some of the Hololive decorations and the dorm at times.
@lean vine Yepp. You log into Twitter on the main menu and then choose the server that you previously played on (and don't pay attention to the character icon on the server selection screen as that won't show up until you fully log into the server)
it was a success ! ty !
No problem at all 
What about my bug report? I sent it yesterday. I did not receive any answer.
About the missing stars? Ender told you to report it 
Anyone else having Ajax secretary quest bugged out on 3 secret coolants part?
It's tempura
Should I send a bug report again?
not working, time stop already
i repeated twice spend my fuel only XD
tactical training already spend before i play
Restart your game. Being on during server reset makes weird things happen.
ajax mission text says secret coolants, but actually requires torpedo tempura
this also requires equipment to be enhanced, not character 
@next parcel yeah please do
I remember accepting it but Bel done goofed
I checked it didn't come out properly
@fair zealot both known
ty 
Bel works hoorah
Have you actually used ark in battle before @pine carbon
Nu
That's why
Secretary affection gain is only until 90
You have to use her in battle from that point to gain affection
You gain 0.0625 affection per battle
0.125 if mvp
@pine carbon
Known
the script of saratoga has some problems, i've tried to restarted the game but its still the same
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
oh ok. Cause this is the first time i report bugs so thanks
stuck on this screen after clicking on details button
only restarting client helps
Im here to report a music bug where the boss music of the hololive event plays in the exercises
got this after pressing the hardware back button twice (maybe too fast) in the battle stage selection screen
only client restart fixed it
@foggy dove well none of them is a hololive ship
Err









