im on 3k oil usage
#bug-reports
opal burrow
as in, current phase?
severe quest
ya
graceful wharf
opal burrow
Ah I see, cuz in my current position, it's so damn hard to see the bar
severe quest
so 500 phase 1
= collect it resets to 0%
tmrw another 500 for 100% collect n it reset n continue on
opal burrow
tomorrow? isn't oil usage separate from event daily missions?
severe quest
it unlocks a new phase each reset
and phase 2 is 1000 usage total
phase 1 = 500
phase 2 = 1000 total
so today u use 500
tmrw u use 500
if u already over u just collect
it's not showing up properly because the phases arent unlocked yet
opal burrow
ah okay
prime geyser
Button inputs seem to be buggy
severe quest
so if u went n spent 15k oil right now
u done for the event
u just need to wait for them to unlock new phase each day n collect
jade depot
Basically that what it is
severe quest
ohhhhhhhhhh wait isnt new episode out in 30min........
jade depot
Nope, I heard somewhere that we don't have new episode this week...
foggy dove
that's a joke
hollow kraken
I don't see how this pertains to bugs though. Please let it end there 
late verge
Did the game's resolution change or something? Because the black bar to keep clear of my bevel is gone, so my bevel is now blocking stuff
foggy dove
Yes it's utilising dull screen now
jade depot
Yup, 18:9 with notch compatible
late verge
Where is that setting
foggy dove
Err
jade depot
Now any devices with notch will have similar setting like that
foggy dove
@buoyant hemlock
dense canopy
since i have to reinstall the game on my phone every time there is a mandatory apk update (sucks to have such limited storage), i reinstalled it today but when i log back on (with my linked twitter account) after reinstalling, it reruns the tutorial, even with correct server selected
late verge
I don't see it
severe quest
it's under display>fullscreen>advance setting
late verge
I don't have fullscreen....
Is there some way to revert this if my phone doesn't appear to have the setting at all? 
waxen jacinth
Anyone here cant turn off notch ?
real crescent
anyone having infinte loading time to launch the game ?
jade depot
Older version I can turn off notch, but seem like this version the game ignore the setting on my device, so I turn on anyway
late verge
I ran a search in my settings and my phone doesn't have anything for notch
Wish this could be reverted
late verge
Cause my notch is blocking stuff
grand crow
@late verge have you tried checking that "Display Size" ?
jade depot
More like the notch trend from Apple is stupid
late verge
And Google
jade depot
The black part with the camera
late verge
@grand crow I have, it's this thing
I don't want to spend 400$ just because a game fixes something that wasn't broken 
severe quest
^ exactly
late verge
But ya my phone doesn't have the option to turn off notch at all
severe quest
turn on front camera hiding resolution goes from 3040 x 1440 down to 2800 x 1440
jade depot
The notch trend cause so many problem with Android devs than Apple
severe quest
which would be fine tbh if it was app specific but it applies a full global setting
late verge
@severe quest where's that at outta curiosity? Running a search & my phone doesn't have that under that name
jade depot
ColorOS have app specific setting
severe quest
setting>display>fullscreen>advance setting
late verge
I don't have "fullscreen" in my display settings @severe quest
real crescent
is there anyone having the infinte loading time?
severe quest
on my phone
late verge
No display size isn't related to what we're looking for
That's all of my display & app settings
severe quest
different android version
late verge
If it turns out to be that I have no way to dtop the notch blocking UI elemenyd that's gonna be fucking lovely
jade depot
@late verge What phone are you using?
late verge
@jade depot Google Pixel 3
grim harbor
I'm having the same issue with my Pixel 3XL, where the notch basically completely blocks off one side of the UI, making any buttons there almost unusable
The scaling option in the settings doesn't move the UI far enough too
jade depot
Googled for Pixel 3, only show result for 3 XL :v
severe quest
have u tried UI scaling it over?
jade depot
Also it too tricky
real crescent
is there anyone having an infinte loading time?
severe quest
u guys have the notch at the top i assume
for me my game looks like this
the camera sits over the secretary icon
it's ugly af XD
jade depot
Damn
real crescent
that's what I have with the galaxy S10+
severe quest
same phone here
real crescent
but I'm having another problem
grim harbor
Yeah, on my Pixel 3XL, the notch completely blocks out those 3 buttons in the middle left side
real crescent
infinite loading time to get in the game
late verge
Changing the UI display doesn't do anything 
grim harbor
I'd take a photo, but I don't have a separate camera to do so 😂
severe quest
did u install google update?
real crescent
"did u install google update?"
from the play store : ofc
jade depot
Seem like Android stock devices need 3rd party app to solve the notch problem
severe quest
i can fix it
just i aint losing top part of the screen for a stupid update no1 asked for
late verge
... I'm tempted to complain in #game-feedback now
This wasn't broken before and this bullshit wasn't necessary
grim harbor
Notch hiding apps don't really "fix" this issue, as they just draw a black box on top of it
real crescent
"... I'm tempted to complain in #game-feedback now
This wasn't broken before and this bullshit wasn't necessary"
I suggest you do
severe quest
before the patch that was what it did actually
it did the usual 16:9
everything else was a black box
but did it on both sides
so it didnt look that bad
jade depot
@grim harbor Well unless it can modify OS in someway, make space for the notch
tall rampart
Same with me. I use an S10e and their update screwed the UI so now my camera blocks stuff and the slider does nothing to fix it
real crescent
someone place a complain in #game-feedback so that we may vote for it to be reverted
tall rampart
Literally they had no reason to change the UI. It was fine as is
severe quest
@tall rampart and the fix to it is to enable "hide front camera" which adds a black bar
n i literally go from 3040 x 1440 resolution
down to 2800 x 1440
across the whole phone not just in AL
grim harbor
It's apparently a known issue already? I feel a little silly now 😅
tall rampart
Adding black bars? That won't help if the UI isn't just resized to the way it should be.
grim harbor
On my phone, those notch "hiding" apps don't even work in landscape mode anyways
severe quest
i makes the part of where the camera on the screen
has no display screen
ie shrinking ur phone resolution
tall rampart
I just don't get why. The UI wasn't broken so why force this change.
jade depot
Well, custom OS can do the job just fine, like ColorOS
grim harbor
That's not exactly a "solution" that should be suggested
Not everyone is savvy enough to install a custom OS, if it's even possible at all
jade depot
I just say that, not suggesting
Need to tell them make another setting for devices that don't have notch, or 16:9
jade depot
Now I see the UI slider
severe quest
n allow the slider to slide until UI back to 16:9 ratio
slider right now doesnt go that low
grim harbor
I think it'd be better if there was a scale and an offset - as with the current UI slider, it creates an equal amount of padding on both sides of the UI, making it look super weird
jade depot
It have to be like that, due to some phone's design, user may want to rotate 180 degree to use the phone
agile flax
Has there been any acknowledgment to the chessboard shop closing too early even though it said it will be open till the 20th?
grim harbor
180* rotation makes it worse on my phone
agile flax
Oh okay, it just isn't shown as obviously. Thanks
finite fern
Nvm, it looks good.
buoyant hemlock
My game won't update whatsoever. (I have an iphone) If I open azur lane, it brings up the app store and the update button just spins in a circle forever.
sly forge
analog bane
guys any of you having this issue
real crescent
For players encountering
🔹 Infinite loading on the log in screen with Mikasa
🔹 Hash error
🔹 Black Screen
🔹 Game crashes on startup
Please try to reinstall your game on WiFi
trim junco
:o
trim junco
too late
real crescent
too late I already am reinstalling
real crescent
and twiter
prisma jetty
Twitter and Facebook bind encountering issues
analog bane
should i reinstall too but i can normally its just that error keep appearing while i log in
prisma jetty
You could but bind your al acc first to yostar
analog bane
don't worry i already binded my account
analog bane
thanks
real crescent
... after a rinstall you must download the update again xD
trim junco
I know
analog bane
i know it hurts
trim junco
We dun goofed
real crescent
but we didnt know that ... Ender had pinned a message in this channel saying to reinstall the game ...
trim junco
xd
real crescent
#BlameEnder
prisma jetty
Lol
real crescent
login succesful
turbid pivot
prisma jetty
Now thats a bug
honest pumice
lol. restart your game and it should fix it.
sleek hatch
Hello, I don't know if this is the place to discuss the following, but I wanted to ask if anyone has encountered horrible stuttering and lag during gameplay using a NOX emulator.
hollow kraken
Yes. It's due to the game not running x86 support now. A lot of players are experiencing stuttering and lag w/ it
trim junco
Where's the exchange shop? That was supposed to be open until the 20th
peak spade
go to shop then munitions
trim junco
Thanks
wispy idol
just installed the game in english and opening the game shows a chinese message, just to point it, after that message the game is in english
paper meadow
so I'mma assume this message when trying to connect to a Twitter-linked account is a known bug yeah?
this pops up after hitting Authorize on the twitter account
prisma jetty
do it again but click cancel then repeat and click authorize(someone did it and it worked)
@paper meadow
paper meadow
paper meadow
no
prisma jetty
darn
paper meadow
would be strange if it did because that error is a message from the google APIs
prisma jetty
i mean AlexSocol somehow did it
buoyant hemlock
How do I direct message @rocky willow
prisma jetty
right click @violet shuttle and click message
buoyant hemlock
Im getting a network error when trying to connect to a server
fallow spruce
Me too
kind osprey
Did someone report yet that the game becomes unresponsive after you tab out for a while? I hope this gets fixed. Very used to tabbing in and out.
sleek hatch
for anyone encountering "Current API version does not support the request" error while trying to login with twitter I suggest trying the following:
- close the game
- install/update to the latest version of the twitter app
- login to your twitter account using the twitter app
- once you logged in, open AL and try the twitter option again, it should authorize access without a problem.
this worked for me btw
marsh coral
What...
thorn pilot
Ever since I downloaded the update, I can't log in to my washington server. It just says 'network error.' All other servers are fine...just not Washington. Does anyone know how to get around this problem? Already downloaded/reinstalled twice.
feral reef
Got stuck making a new account but can’t bind that to switch back over to main. (Wouldn’t mind a 2nd account) does the yostar bind not work once you’ve bound twitter?
buoyant hemlock
tried restarting the game a couple times now... even restarted my phone and its still like this after i finished downloading the update... should i reinstall the game?
hollow kraken
@marsh coral There's some issues w/ Twitter bindings right now (assuming that's what you're using). One user did report that spamming "Log in" did work though. But beyond that, we don't have any true workaround unfortunately till it gets fixed
@thorn pilot There are some issues w/ it right now for certain players. We'll be informing staff but currently the only advice we can offer is to try a different network connection or trying a free VPN
@feral reef What exactly do you mean? You were making a second account but are wanting to get back to your original account?
@buoyant hemlock Yeah, you'll need to either do a full reinstall if you have your account bound. If you don't, try clearing the game's cache
feral reef
Yeah trying to bind this new one using yostar but on the same email the twitter used
And yostar bind won’t take
Noting there’s a twitter bind already
buoyant hemlock
okie thanks toast 
feral reef
For that email. Not the AL account
hollow kraken
Gotcha. Hm...there are times when using the same email across different bind options won't work. Not too sure why though 
If possible, using a different email should work. Or you could send an email to customer support directly w/ your new accounts information along w/ the error you're receiving to see if they could possible do it manually for you
thorn pilot
Just tried with my VPN, no luck. Might be the network, I'll see.
feral reef
Ok I’ll give another shot. If I have to lose this new account I’ll live, just figured I would check first before trying to get my main back up
Thanks Toast 
sleek hatch
sorry for the copypaste
for anyone encountering "Current API version does not support the request" error while trying to login with twitter I suggest trying the following:
- close the game
- install/update to the latest version of the twitter app
- login to your twitter account using the twitter app
- once you logged in, open AL and try the twitter option again, it should authorize access without a problem.
this worked for me btw
hollow kraken
@marsh coral if you are indeed using Twitter, you could try these steps ^
@sleek hatch Thank you 
steady vault
There is a reported bug regarding the UI being bugged for phone with notches. There is no UI display slider on my app though
marsh coral
@hollow kraken account bind in Facebook
hollow kraken
@steady vault there is #known-bugs
@marsh coral darn. You could try those steps for FB as well if you'd like just to test them
marsh coral
@hollow kraken I tried, nothing has changed
hollow kraken
@marsh coral Gotcha. That's unfortunate. We have informed staff of the ongoing API issues at the very least so hopefully theyll be able to get it fixed quickly when they're back in office e
sonic jasper
I'm stuck at this loading screen currently any known fixes?
feral reef
I had to reinstall game and that worked
sonic jasper
ill give that a shot
feral reef
I’m on a phone tho. Hope it helps, and make sure u relog into ur account or else you’ll have to deal with Amazon for like 10 minutes 
feral reef
Ohh my bad. *ios at least mine don’t show the phone stats at the top so assumed U were on emu
sonic jasper
im on a lgk20 trying to screen shot works like 10% of the time so using capture instead
thorn pilot
@hollow kraken Nothing worked, here’s hoping they make an update.
harsh cosmos
Anyone know why I lost my returnee portrait?
I came back from the game after a year without playing and had the missions for it
feral reef
The returnee/invitation were 30day limited iirc
feral reef
Yea
sonic jasper
working now
viscid crane
Is Eldridge’s New Years L2D skin not being shown properly known?
fathom willow
whenever you log out(using the option in system) and try to log in again, you always get disconnected unless you completely close the client
hollow kraken
@viscid crane Yepp, it is known
fathom willow
is this known and/or reported?
hollow kraken
I'm not too sure what you mean. On my end, I press the log out in the settings, get put on the title screen, press to start, and I get logged back in as normal. Which is the intended process
fathom willow
Hm, I press the log out and logged in, but when it tried to get to the main screen, it'll show loading and then network error
Nvm, now it works again
Not sure what happened
hollow kraken
Game be weird at times especially after a big update 
edgy violet
know bug or notp
hollow kraken
It is
oak ledge
Is anyone getting this? Just appeared after the update. (the connection to play services failed error)
Edit1 - if it helps I'm on a huawei atu-l22. and it is on a x64 framework
UPDATE_1 - Restarted device to see if it helps. Problem persists. However it did help to reveal another problem. "Connection to play services failed" and "Current API version does not support the request" now appear together.
Must be that play services and the framework change are tied. (removal of x86 support might have borked the ability to connect to google play)
past niche
getting this when trying to log in using my twitter account
meager flax
can’t log in to my game after changing my server. just keeps loading for five thousand years helppp i have like 22 srs and I’m lvl 56... dun wanna start from beginning again.
jade depot
@oak ledge No I don't think remove x86 support cause that much problem
oak ledge
Just reporting the problems that appear and what I think is causing it. Accurate reports may help to resolve problems faster.
I must admit though that I have little knowledge of these things so you may be right.
frosty gyro
@oak ledge can you provide a log mode screenshot of when this error appears?
how to turn on log mode is in pins
@past niche and your game is updated?
jade depot
/logmode
bronze mauveBOT
frosty gyro
that works too
oak ledge
Doing now. And yes, freshly updated.
jade depot
/ping
bronze mauveBOT
Pong! (Roundtrip took: 155ms. Heartbeat: 81ms.)
past niche
@frosty gyro yes , however i need a bit of time to try something if it doesn't work ill ping you again
oak ledge
It usually happens when the patch notes appear. But this time it didn't so instead I went around some tabs and when I opened the settings button. Bug appears. Here's the ss.
3 times in a row.
frosty gyro
thank you! I will be sending this to staff
oak ledge
Great. Thanks for the help.
past niche
@frosty gyro still the same , its working fine on my phone but this is a newly installed emu (LDplayer) this is a most likely a one sided problem , sorry about it
buoyant hemlock
is this bug already reported??? where they keep always appearing???
past niche
oh im not alone then
solid cypress
idk if this is a bug but the UI glitches sometimes
hollow kraken
It does happen every now and again. A restart of the app will fix it though
austere epoch
this suppose to be normal?
charred socket
Okay this one is clearly a bug
slender solar
MumuAppPlayer, getting Current API version does not support the request:200240
north flume
@austere epoch yes, that's UI overlay
@charred socket it's known
north flume
@slender solar try this solution https://ptb.discordapp.com/channels/456397991847395339/468804420801527810/644620089294848000
slender solar
Hmm I don't have Twitter installed on Mumu, but I guess I'll try
Oh, I can't install Twitter on this emulator
This is a screenshot of the debug log. (Clyde is blocking my picture for some reason >_>)
hollow kraken
Did you actually let you fully log into Twitter this time? Or did it still prompt you w/ the API error before that login notice?
slender solar
yes I logged into twitter and got login successful then the api error
oh I guess this isn't a bug it's just tech support
static sundial
I can't login to the game
Also, why do I got Mikasa on login screen?
meager flax
@static sundial i have the exact same problem. it just keeps loading and i can’t get in... when can this be fixed...?
kind rover
200360 what eror is this ?
meager flax
i don’t know but i just can’t log into the game
hollow kraken
@static sundial @meager flax There's a pinned message in #tech-support regarding this issue w/ some possible solutions
@kind rover Can you send a screenshot of the error?
kind rover
hollow kraken
Ah, that one. Unfortunately we're not sure. It's been sent over to the team for investigation though. And just to ask for the team, did you recently visit the shop (specifically the gem store) at all?
kind rover
@hollow kraken i didnt visit the shop
hollow kraken
@kind rover Got it. Just wanted to check ,thank you
@static sundial Hold on, if you don't mind. Have you reinstalled the app yet?
sage light
Seems there's some bugged inconsistency with some weapon skills now?
For example, pasta bb gun used to have a skill and a description with it but now neither of those exist, not sure if intended or purely visual
Gold Swordfish shows skill but no description unlike before
If there's some sort of scrolling down or clicking I have to do now, it's definitely not letting me do that
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
waxen jacinth
They havent fix notch bug ?
coral torrent
heady depot
I stuck like this,anyone know why this is?
frosty gyro
you will have to reinstall, its corrupted data
umbral ridge
I encountered some errors when installing the game on a new phone is not showing the time of the General shop and the Merit shop, in addition, when logging into the game, the attendance cannot be done and the attendance gift is not received.
I'm only able to take attendance when I login in by Simalator on Computer
dawn wigeon
heady depot
@frosty gyro yes i'am play on android
opal burrow
Have you acquired Deutschland? @dawn wigeon
heady depot
And i update from the store
warm smelt
It instantly crashes when I start the game. But I can see the new loading screen. Do I also need to reinstall? (On iPhone X)
foggy dove
@warm smelt iPhone X series is experiencing issues that cannot be fixed with a simple reinstall, please wait patiently
warm smelt
Thanks 
foggy dove
That being said however
For the iphone X player, can they open their phone setting-private-analyze-data analysis ,and send us a azurlane analysis data?
Staff sent us this, so if you could help us that would be nice @warm smelt
marsh coral
Game always restart, on start screen
solid yacht
Do u still have the Mikasa login screen or its a new one
marsh coral
New login screen
solid yacht
It doesn't show any error notifications?
solid yacht
Did u try reinstalling the game?
marsh coral
2 times
noble widget
Connection to play services and API pop ups are forcely restarting my game D:
solid yacht
The support team are working on those errors @noble widget so u will have to wait for them to be fixed and once it's done they will post it on game news or probably in tech support pinned messages
noble widget
You having the same problem?
solid yacht
@marsh coral u will have to wait for a tech support to come online
Yes I have the same problem
frosty gyro
@marsh coral the issue is known and being investigated, what device do you have
marsh coral
@frosty gyro huawei y6 prime 2018
frosty gyro
ok thanks 
small bane
Do we have anything reported about this one? The layers for eldridges new years skin seem to be missing. maybe just a file problem on my phone..
foggy dove
That would be corrupted data
Please go to settings
To the audio tab
There's a button labelled repair
Click on it, it will redownload files if it senses an issue with the game
Try to do it on WiFi tho
foggy dove
frosty gyro
eldridge redacted
small bane
OMG even more censorship from the EN team /s
foggy dove
small bane
I guess i’ll just wait until its fixed, thanks
foggy dove
I'd sooner believe Missing No infiltrated the game
solid yacht
It's good that repair button itself isn't missing or bugged out
void lava
Would be ironic if that actually happens
bright steppe
Hi i just installed the new update and the new background only appears for 1 sec then it goes back to the old one
reef sable
Hi
The exchanger from the event "divergent chessboard" disappeared
honest pumice
go to 'shop' > 'munitions' and you'll find it there.
reef sable
ow, tnx
drowsy marten
There is no solution for black screen in Mumu emulator? I installed BSs and it works fine (but slow)
umbral dirge
Was there any update on removing the duplicate rainbow magnetic torpedoes?
hollow kraken
Staff is working on it. Since it has to be manually done by the devs, it'll take some time. But they're aware of it
opal burrow
About that update for Android users, will I have to relog in through Twitter again if I decided to update the app? I can actually log in through TW just fine, but I wanna make sure so I don't jinx things up.
hollow kraken
It shouldn't. Updating the APK shouldn't log you out. Plus the update isn't mandatory if you don't need it
opal burrow
You mean optional. Kay then. Thx.
hollow kraken
Forgot the isn't But ye. No problem
cloud stratus
shouldn't this be "Skill 1" etc. instead of "Skills1" ?
hollow kraken
Hm...I guess it would technically be more correct. You can report it as to Belfast Bot if you'd like and the TL team can make the decision
past niche
have there been any reports of the 200240 bug since yesterday?
hollow kraken
Isn't that the one w/ either FB or Twitter? 
hollow kraken
Yeah, thought so. Please check #game-news
past niche
sorry, and thanks
hollow kraken
No problem at all
scarlet bolt
For me it got fixed but another problem came around
Said problem being is that now I can login to my account, but uh after that it's stuck on an infinite loading screen
hollow kraken
Can you try restarting your device, clearing the game's cache, as well as using a different network connection?
scarlet bolt
I'll try
@hollow kraken
Hey sorry for the ping but uh just tried all of those and it isn't working
Anything else I should try or should I just go to customer support?
hollow kraken
Are you able to log on any other server?
scarlet bolt
Oh I can log on to other servers, just that after trying to login to my Twitter bound account it gets stuck on the loading screen
solid yacht
@scarlet bolt can u check the store if there is any update
scarlet bolt
Nope, it's up to date
solid yacht
Which device are u using?
scarlet bolt
Android
solid yacht
I mean mobile model
hollow kraken
Can you open up log mode and then screenshot thr logs when you get to the infinite loading?
/logmode
bronze mauveBOT
scarlet bolt
Oh cubot dinosaur
And sure
Wait
"Login with TW:False"
Uhhh what?
@hollow kraken
hollow kraken
Hm...
And you did get the update on the Play Store that was released about 5-6 or so hours ago?
scarlet bolt
Yes
hollow kraken
Gotcha. If possible, can you try a fresh install if none of those previous options worked? Just to see if it's an install issue. If it still doesn't work, they probably still have something messed up w/ third party logins
blissful halo
Fresh install won't work I already tried that
scarlet bolt
I'll give it a try just in case
solid yacht
@blissful halo what kind of problem are u having?
blissful halo
When I try to login with Twitter I get a infinite loading screen
solid yacht
Is it infinite login screen thing?
Oh okay
Did u update the game?
Can u check the store from where u downloaded the game
blissful halo
I checked it
solid yacht
Is it up to date?
blissful halo
Yes
solid yacht
Huff
unborn girder
same here
frosty gyro
please make sure to check google play again regarding #game-news
tall rampart
I don't know if this is just me, but happened to notice that when Unicorn is in the dorm and you prod her chibi when her eyes close they turn white for some reason now. Like, her eyelids turn white when she closes them as she bobs her head in response to your finger. I tested what happens if I touched any other chibi ship girl and they all seem fine. Not really a concern as it's a rather minor issue, but i figured I'd mention it.
oak ledge
Hi there. Was wondering if the update available on the play store also fixes the problem with google play services connectivity.
glass cave
Kinda need help over here.. Somesay uninstall and reinstall right? Yea. I do that. Anyways i cant to log in my old acc because of this. And the source of app that i download wasent from google playstore since my country block this game. So i was wondering where can i update the newest updated client?
celest granite
There's a secretary bug right now where you can make them big or small in the main screen.
To do the bug:
1- Disable skin L2D (if any)
2- Go to the home screen
3- Click in the "Eye" buttom, near the camera
4- In the right bottom corner, there's an option, turn on to move your ship
5- Zoom in or Out
6- Turn off the option
7- Click and hold your ship
8- You should now be in the equipment session, just click in the house button to go back to the Main Screen
9- Done.
If you want to use L2D, just turn it on now
hollow kraken
@oak ledge It's possible
@glass cave Unfortunately there's no public APK distribution expect for trusted third party sites such as QooApp and APKPure
@celest granite Please report it to Belfast Bot
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hollow kraken
steps for reporting the secretary bug
celest granite
Ok, thank you
glass cave
@hollow kraken ok thanks for the help👌
oak ledge
I see. Just asking to be sure. Although I could login with twit just fine even without the update.
hollow kraken
Yeah. We've informed staff of that specific issue so ideally it'll be fixed w/ the update but unfortunately I can't say for sure
oak ledge
Mm well I guess I can wait XD
The restarts aren't really annoying to me at least. Just a casul here.
buoyant hemlock
Aw yiss, I can now stare at girls closer
real crescent
yeh, it may be a "bug", but I think it should be reworked into a feature because that is something useful, we can zoom and unzoom on the secretaries
light geyser
Hello, guys.
I just logged in and I found this bug. I don't know if these were supposed to animated emotes or static ones, but now they're just big blue rectangles.
boreal imp
minazuki lines feels grammatically incorrect
hollow kraken
How so exactly? It's correct
raven topaz
it sounds correct tho
glass cave
I've done downloading the 3rd parties from both qooapp and apkpure. And trying uninstall and installing again2. Yeah the API error is disappear.. But somehow i cannot log in my old account that i already bound with twitter and facebook.
real crescent
@glass cave go to #tech-support
spiral juniper
The written lines for Karlsruhe's retrofit dont match what she says in japanese
tacit pawn
frosty gyro
known its from swiping too fast
tacit pawn
Er ok
fickle flame
Hey Just found that when you try to get more info about some options you get this notifiacion. Every "other setting" has this problem
polar laurel
anyone know about the last event TRP bug ?..... i mean few people could buy two of it, is there any information about it being fixed ?
hollow kraken
@fickle flame Huh 
good catch. If you don't mind, please report it to Belfast Bot
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hollow kraken
steps for reporting
@polar laurel Staff are still working on it. It'll just take some more time
polar laurel
so, until then, is using both of them allowed ?
hollow kraken
Well, you won't get banned or anything from it
It was a mistake on their end so they won't punish it for you
polar laurel
@hollow kraken alright, thank you 
fickle flame
O7 will do this later now I have too much work on my hands :)
hollow kraken
Sure thing
ember merlin
noble widget
Help, my game has been forcedly restarting what should I do
grand oxide
So if you will be taping different icons in ship menu quickly enough, you can freeze LB menu and then if you open it again it will just stuck at loading with non-English text on bg
solid yacht
@noble widget do u have api error or anything
noble widget
My game restarts every sortie, this haven't happened to me before, only only after the last maintenance,
I use realme 3, 3gb/64gb.
solid yacht
Do u have a error notification of connection to play service failed or anything
noble widget
None, just forced restarts
solid yacht
Can u check the store from where u downloaded the game if there is any update
noble widget
Oh, thanks, I didn't know there's new 27mb update because I just downloaded the 1.4gb update
solid yacht
Okay once ur update is done tell me if it works
cloud ledge
hello, i still own 3 oxygen torpedoes, which is a little strange..
one from last years event, another from the rerun, and yet another when the item was mystically restocked
so one too many basically
solid yacht
Yeah it's a bug and the support team is working on it
versed olive
i have one of those too. are they broken or sth?
cloud ledge
i see, i thought it was already looked over, since they wrote it would be fixed within the coming week after discovery
solid yacht
I am not sure cuz I did not have that bug I think they will remove one of them
So don't enhance the other one u got
cloud ledge
as long as i get the amount of general parts it took to +10 and the coin back like promised i'll be happy haha
oh i did already, but their news said they'd compensate the parts and coin back, so i'm trusting them 
solid yacht
Ah okay
cloud ledge
i just don't want to run into trouble if this might be considered cheating, and that would be pretty uncool
void lava
A little strange considering it was supposed to be fixed a week after it was known (said, but not promised)
I honestly think the staff/devs moved it aside atm or they're already looking the accounts individually.
Nah, you're alright. It's a bug and not considered as cheating if anything
cloud ledge
i can share a screenshot if it is useful too
okay! i knowni could just have said nothing and treasure the thing, but i am into fair play
alsoni keot calling it oxy torps my bad, i meant the megarare acoustic one!! but you knew what I meant!
void lava
Ofc, there's only 1 event material that got bugged afaik 
Everything aside, you're safe since it's not cheating and a bug and the devs/staff are probably looking into it.
We can't be sure about the last part, but a lil mod or mod can verify.
noble widget
@solid yacht it's working fine now thanks
solid yacht
Np
frail bramble
I would like to officially vote to keep the secretary zoom bug. Where may I do such a thing?
void lava
#game-feedback @frail bramble
frail bramble
Found it. Was a ways back. Thankee!
patent trout
@cloud ledge they still working on it, it'll happen at some point 
cloud ledge
thank you for the heads up!
final sandal
Nice... 😠😑😑
solid yacht
Umm it should be a 1.4gb update so u will have to wait for sometime
fallen oasis
I was looking at Saint Louis' FS5 bonus and found this. It is also mistyped in FS 1,2,3 and 4.
real crescent
Fate Sumulation ?
frosty harness
solid yacht
So what is the problem
frosty harness
Seems like i was able to switch ships in retrofit menu
solid yacht
Oh okay
honest pumice
try restarting? or just closing and opening the menu.
how'd that happen anyways?
solid yacht
It does happen sometimes
Once when I was swiping 2 ships images overlapped
But then swiping it again fixed it
frosty harness
I slide while with retrofit menu open filtered on other ships since both yamashiro and hyuuga are both avi battleship
Can't get it to work again but it happened two times
solid yacht
I think the repair in game settings will fix it
frosty gyro
its a desync
buoyant hemlock
Akashi won't come up
daring rapids
frosty gyro
have you restarted your app?
daring rapids
ya that fixed it, thx
buoyant hemlock
thanks for the ignore
signal holly
frosty gyro
@buoyant hemlock does that persist through a restart
@signal holly yes, unfortunately eldridge l2d was misplaced
its a known bug and its hoped to be fixed soon
viral carbon
I am having an issue where I have the bronze eagle union badge show and the gold as well at the same time and I cant remove the bronze on http://prntscr.com/pxx0v7
left socket
Are they going to remove the extra rainbow quint torp from the last event some people got or is it staying? I've had it at +0 enhance for weeks and am tempted to start using it.
real crescent
@viral carbon unclick the switch "Show Highest"
frosty gyro
not a bug, I dont recall that ever changing
shrewd crane
It wasnt there before force update
shrewd crane
And my friend has more gray
That's how it looked like before force update
Ignore the black on the left
honest pumice
that looks even worse. 
shrewd crane
That black wasnt there
It's just a dumb screenshot error bcuz theres camera
You practically dont see it and on jp version you dont have black bars
honest pumice
i don't remember seeing the black bars on mine after the update. might have to do with the notch bug.
honest pumice
ya no mine doesn't have that issue. i'm using a galaxy A10e.
frosty gyro
known bug though
shrewd crane
That forced update made so many bugs
tidal bobcat
feral reef
Has anyone else had this? If your main secretary doesn’t have a retrofit, any ships with a retrofit skin option will not work. But when you have one with a retrofit as your main sec, all the options work
torn hawk
Rare= 4 stars ?
patent trout
Exceptionally rare
frail bramble
Not all of them, though. Phoenix is rare, but maxes out at 5☆
supple dawn
I am having this error
hollow kraken
There are some API issues w/ the game. But ideally the update that was released yesterday (11/15) fixed those. If you haven't already, please check the Play Store for that update
supple dawn
I have already updated the app as soon it came out but the problem still exist
Restarted my phone it got fixed 
hollow kraken
Huh, how odd but good to hear that it fixed itself for ya 
wooden yoke
is this bug???
hollow kraken
It can happen at times when swiping to fast or the similar. Reloading the page should ideally fix it though
wooden yoke
oh so its okay right
thanks imma try that
shadow dagger
Kek nice ayanami
frail bramble
Grown-up or Future Ayaya?
orchid moss
coarse minnow
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
buoyant hemlock
huh, weird bug. my fleet didn't save before I started a battle, it looks like, so whoever I put on the fleet became Roon + Bismarck, lol. I already reported it but I'm not really sure exactly what caused it to not save the fleet changes
I was confused for a sec because I kept sortieing and it kept using a fleet different from the one I had set
solar dock
Can i unbind yostar account by email ?
solid yacht
I think it has to be done in game from settings @solar dock
solar dock
Cant unbind yostar account in settings
solid yacht
@solar dock u will probably have to email them to unbind Yostar
olive flare
for some reason, yamashiro's mouth loses color when i check her info from formation menu
solid yacht
Try using the repair option in settings Ingame and check if it fixes that or just try restarting the game
buoyant hemlock
usually when i restart the game after daily reset my comms turn back into those daily 1-2 hour oil commissions
but this time restarting the game wont reset any of my comms and im stuck with the trash ones from late yesterday
proven jackal
Why i always got lag at here
deft slate
So what will happen with the known-bug about login into an account?
But doesn't log in
buoyant hemlock
theyre appearing now im finishing comms but i really didnt want to finish that 5:20 tool one 
they got stuck from the previous day somehow
hollow kraken
It's a known issue at times. Usually occurs when you have commissions running during reset and you're actively in the game (or something similar). But as you noticed, finishing the remaining running commissions will cause the refresh to appear
@proven jackal Try restarting your game and device, as well as clearing the game's cache. If none of that works, please try a file repair from the settings menu in game
@deft slate Staff will fix as soon as possible
buoyant hemlock
ill make to sleep next time so i dont get stuck with these drill comms again thanks anyway
deft slate
Thanks
distant cloud
Cloud on here face🤔 🤔 😂
hollow kraken
The road does cause those clouds to appear. Most likely intentional (or an oversight) regarding how it goes over the shipgirls, but we'll try to get some confirmation on it.
distant cloud
Oke thanks. If on body nope. But that on face😂 😂
velvet shadow
hollow kraken
Known issue at times w/ the UI. A restart fixes it though
grave talon
I can’t complete any of these missions. I do whatever the mission says but it won’t update
solid yacht
Can u try using the repair option in settings Ingame and check if it works
grave talon
i will try that one sec
solid yacht
If it doesn't make sure u have binded ur account and then delete the cache.
solid yacht
Yeahh
to manually delete your game cache go to "Storage->Android->data->com.YoStarEN.AzurLane"
grave talon
ok now i cant even get a verification code
brazen adder
Latest update has a bug where the game extents beyond the notch on my phone. Some options that are on the very sides are covered by the notch on my phone. Pixel 3 XL
hollow kraken
It's a known issue w/ certain devices and ratios. Staff have been informed in case there's anyway to fix the issue
brazen adder
Thanks
tall rampart
@hollow kraken was the Samsung S10e added to that list of devices? Because that's the device I use and it has the notch problem.
hollow kraken
Theyll know all devices that suffer from it based on ratio and design. Either that or, the probable answer, have a blanket fix thatll fix it for any and all devices that suffer from it
buoyant hemlock
je ne peut toujours pas me connecter avec mon compte Twitter sur Azur Lane car l'écran titre chargé en boucle. vous avez une solution ?
frosty gyro
known bug 
pale valley
How do u describe it
stone rose
Is this a bug?
Game makes sounds when tapping on the background.
Don't remember this happening in the past.
frosty gyro
it makes noise if you tap on anything other than your shipgirl
stone rose
That makes sense.
late verge
Having an issue where my Yorktown won't autoselect even when comm is like this
She's not in any of my hardmodes, pvp offence, challenge mode, lecture, another comm, or anything 
stone rose
^ i should add to this that my long island is the only lvl 100 ship that isn't bound to any fleets or defenses yet she doesn't autofill in the lvl 100 comms.
hollow kraken
@crude crag Don't post spam messages please. Thank you
crude crag
Any news about not getting any codes for the Yostar acc login?
hollow kraken
Not as of yet. We'll be bringing it up to staff when they get into the office in about 3-4 hours or so
crude crag
buoyant hemlock
leur update on bousillé mon compte même avec le hotfix je ne peut plus accéder à ma sauvegarde Twitter. merci beaucoup 10 mois de jeux détruit à cause de ça
hollow kraken
Sorry, but we're primarily an English server. We do ask for English language
buoyant hemlock
j'ai un très mauvais niveau en anglais cest pour cela que je communique en français
cosmic hollow
i had Z46 in the first slot for affection for the secratary mission as i removed her to change someone else in KGV in slot 2 move up to slot 1 so that mean you have too Equip them every time completlly new that sucks
small knot
So if you change the secretary ship that's in the first slot, the 2nd secretary ship moves into the first slot? I'm guessing that's what you're talking about.
sturdy schooner
hollow kraken
It's a known bug at times when opening tech boxes or something similar. A restart of the app will fix it
full mulch
there's a minor update but the game pretty much redownloads
happened the last update too
hollow kraken
From the Play Store? That's due to the fact that they have to reupload the APK due to some errors in it, optimization, or what have you at the time. It's not a bug though.
cloud stratus
Lvl 100 ships of a friend of me are not automatically used when auto-filling lvl 100 comms. Anyone knows what might be the cause of it?
hasty cradle
Hi i need help why my all ship have password? And i dont know how unlock ship
cloud stratus
If you have password, you have set it in settings. You should know it...
You can turn off that you need to type a password to unlock ships
solid yacht
@hasty cradle did u set password for any ship before?
@buoyant hemlock check if there is a update in the store where u downloaded the game from
grim trellis
I can't download the voices for some reason
It keeps on showing this
"ERROR (5)"
[Wait, this might be my Storage Problem. Hold on... 
]
hasty cradle
Like this?
robust ibex
lost the extra quint torps but didn't get the resources back so far
tidal pond
Read the notification and lost the exra quint torpos, but i think i did not get the resource back (probably).
honest solar
@cloud stratus is it possible the level 100 ships are part of a hard mode fleet on a lower level world?
cloud stratus
That might be possible. I didn't check all Hard modes thanks.
topaz prism
Can confirm with various sources that action has finally been taken to remove the ill-gotten extra quintuple torpedo that some people attempted to keep quiet about and abuse, i would like to express my thanks regarding the matter
swift cloak
I think they should have removed the torpedo after the shop closed as I think there was people waiting for the script to be ran while having 2 torps in inventory and the 3rd ready to pickup in the shop
topaz prism
@swift cloak Only thing we can do now is report the following people and hope the staff cleans it up
swift cloak
This is when we really need a way to check ship equipment from the leaderboard
cloud stratus
Noo he's right my third quint is gone 
solid yacht
@hasty cradle were u able to unlock ur ship?
deft slate
No news about the login issue 
hollow kraken
Please try going into your Play Store and fully logging out of your Google account and then logging back into it. See if that works as a temporary workaround
sharp wadi
Did not get gold and plates back for maxed torp
hollow kraken
@sharp wadi Please email customer support via email at al.cs@yo-star.com with your account information and the issue that you're having with the materials
@ruby tusk Hm...can you try fully restarting your device as well as clearing the game's cache and possibly a file repair from the settings menu as well?
chilly wharf
In iOS 13.2.2 iPhone 11 Pro Max , notifications are silent. Other app are ok. I hope you can fix it
barren oyster
yo, i have really serious problem with the game dialogues
where i can demand the change of fusou love line https://cdn.discordapp.com/attachments/628720805454282766/646060180840251462/Screenshot_2019-11-18-19-51-39-353_com.YoStarEN.AzurLane.png
it suggests she's cheating on me when oathed NotLikeThis
sleek hatch
Hello everyone, I have a question. Should I expect a refund of coins and plates (got PT already) from Yostar or should I email them regarding the rainbow torp enhance materials?
hollow kraken
@sleek hatch For now in the meantime, you can send them an email at al.cs@yo-star.com with your account information along with the issue about your materials
molten spear
Please fix your word filter yostar
I cant type GLASSES because there is ASS in there thank you
hollow kraken
@barren oyster I'm sorry but I don't understand what you mean 
That's just her love line. And it's out of the scope of this Discord server to change something like that
@molten spear It's a known issue w/ the chat filter. It's been brought up to staff many times due to it being like this for so long. Ideally they'll eventually change it.
molten spear
Okay thanks for the respond
honest solar
@hollow kraken I think what the user is implying is that Fusou being actively oathed, her love line of "...it almost [feels] like we're a married couple" feels weird, since she and the commander are a married couple
hollow kraken
I mean, I get that part. But that's just how they decided to write her love line coupled with the fact that oathed ships still say their love lines. Still isn't much we can do bc brand new lines are out of our scope
chilly wharf
In iOS 13.2.2 iPhone 11 Pro Max , notifications are silent. Other app are ok. I hope you can fix it
alpine kettle
The hard mode is still not fixed ? Did the dev even know about it. It has been for soooooooooooo long
hollow kraken
@alpine kettle What hard mode bug exactly?
@chilly wharf iOS notifications are working. Make sure they're enabled in your game and in your phone settings
chilly wharf
Enable all my setting but not working
alpine kettle
If you make the map safe, you still won't attack the boss directly
It has been for 1-2 months already. So weird they don't fix it
chilly wharf
Enable all my settings and still not working
hollow kraken
@alpine kettle If you're referring to story hard mode maps, you also have to get it 3*'d to activate clearing mode. If you're referring to event hard mode maps, you're not able to attack bosses directly even if you have clearing mode on
@chilly wharf Hm...not too sure then. Perhaps try offloading the app or worse case scenario you could try a reinstall
willow basin
My secretary Vampire only says her touch and special touch lines wherever touched her. Possible bug?.
buoyant hemlock
why cant i build even though i have 2 cubes
hollow kraken
Hm... can you try restarting your game? Most likely a desync w/ either your cube count or gold count if I had to guess
grim sage
Can anyone scroll down to view the weapon shell when viewing the guns from depot? I can't so I can't see what shell a gun use. I'm thinking it's a gui bug since I can see a few guns shell type but not gun that have a extra stats like AA that push ammo down
hollow kraken
Can you post a screenshot of what you're referring to? Just to better get an idea
grim sage
I can't see what ammo that gun is using. I try scrolling down in most spot
But it won't scroll down
hollow kraken
Seems like it's an issue to where they made it to where the scrolling won't work on anything in the depot. Maybe. Seems like it might be an extension of this bug https://trello.com/c/S6WxTzEx/1216-missing-skill-and-or-skill-description-for-some-certain-weapons?menu=filter&filter=avi
I'll get it noted on the card
grim sage
Alrighty, thank
crude iris
Is this a bug or hack?
frosty gyro
honestly it looks like a guy who intentionally kept all of his montpeliers in construction and decided to troll everyone 
crude iris
Saw like 14 straight in world chat, what is the max number of storage space in keeping ships in construction"
?*
frosty gyro
ive no idea unfortunately
crude iris
Oh
ivory wraith
fatal error 200260?
solid yacht
@ivory wraith does it say anything else?
ivory wraith
@solid yacht i don't remember it, sry
boreal onyx
that bug happens he prob only pulled 1
topaz smelt
Eldridge L2D looks like this in my home screen
hollow kraken
Known issue with Eldridge L2D. And to ask as well, are you on Android or iOS?
shrewd forum
@crude iris this guy don't open "Zara" since Italy event. Almost the same situation
Screenshot from 17.11
cloud stratus
Why almost same? That guy got 11 montys, tho the max you can keep is 10 ships in construction queue
spring coyote
what is the max number of storage space in keeping ships in construction"
It's 10
honestly it looks like a guy who intentionally kept all of his montpeliers in construction and decided to troll everyone
Saw like 14 straight in world chat
Since the max storage is 10, and the 01:25:00 build timer is shared across a bunch of other ships, I find it highly improbable that the player could know in advance those ships in their queue are Montpeliers, and not Clevelands or Belfasts; and then there are 4 more Montys after that as well.
My guess is that either the server or your client glitched for a moment and the server re-sent the "<Player> constructs <Ship>" notice a dozen more times, though I believe the server has safeguards to prevent from actually getting multiple copies from a single build.
noble widget
My game restarting every now and then this haven't happened to me before the last update, help.
Realme 3, 3gb/64gb
Game up to date
Enough space and game doesn't lag much. But it reboots itself.
foggy dove
@shrewd forum Not a bug. As long as you do not "open" the build, you can keep the build for as long as you like and only have it register much later, long after the event has ended
@noble widget go to settings > audio tab > repair
velvet shadow
jovial flame
Hi,when i open the game it stays like this and doesn’t load the game i have tried to re-open it for a day now,pls help
hollow kraken
@jovial flame If you're still having the issue, try restarting your device and your network router. Or trying a different network connection. Getting stuck there is a connection issue most of the time.
vernal granite
anyone else crashing when pressing confirm at the end of a battle?
steel cradle
Hi, I didn't know if this is a bug or not, but when I build 1 light build and then used quick finisher it said failed to deploy ship: 20ship data not exist. So I tried restarting the game and the ship construction is gone and so my resources used to build the ship. Is this a bug?
chilly wharf
I reinstall app and still notification are silent
spring coyote
@steel cradle go to the dock, sort by time and see if the latest ship is the one you were supposed to get
steel cradle
@spring coyote done but it's not the ship I supposed to get
spring coyote
not sure if it's the case, but cound it be another ship with the same build timer (if you caught a glimpse of the build time before using a quick finisher)?
steel cradle
It's 1:15 and I already check the wiki and there's no new ship with that build time
shy plover
Has anyone reported the misspelling on the formation “Circular Defence” which should be Defense*? I feel like this has been in the game since beta..
spring coyote
hmm, you could post it in #tech-support along with the fact that the first ship in the list (that is not in a fleet) is not the ship from 01:15 light build pool
steel cradle
Ok thanks for the suggestion.
sly gate
hi I just noticed that on JP when you share a ship, it also appends your username and level, but EN doesn’t (it used to). Is this intended? Example here
top is from EN bottom from JP
hollow kraken
Hm...shouldn't be ideally. If you don't mind, please report it to Belfast Bot
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hollow kraken
steps for reporting
sly gate
frosty gyro
just a desync from moving around too fast
crisp karma
Ah
How can I trigger zoom in bug tho
I need to do some research on that bug
It's for science
hollow kraken
From the initial report regarding it: 1- Disable skin L2D (if any) 2- Go to the home screen 3- Click in the "Eye" buttom, near the camera 4- In the right bottom corner, there's an option, turn on to move your ship 5- Zoom in or Out 6- Turn off the option 7- Click and hold your ship 8- You should now be in the equipment session, just click in the house button to go back to the Main Screen 9- Done. If you want to use L2D, just turn it on now
Not sure if that's how everyone is doing it, but that's the only known official way
rotund wraith
Not really a bug, but a typo, I guess.
I dunno really where else to put this, and I've never done this before.
Shouldn't it be: "has been heavily damaged from concentrated 152 mm cannon fire, and is now retreating"?
chilly wharf
I reinstall app and still notification are silent
hollow kraken
@rotund wraith known typo
@chilly wharf make sure you have them turned on in your device and also be sure you're not in any power saving settings or anything
rotund wraith
Okay, good to know.
chilly wharf
Yes all of them are turned off
hollow kraken
Hm...not too sure then. Might try clearing your games cache to see if that works. But as we haven't had any other recent reports of it, I'd be inclined to believe it's from client side
analog pecan
Guys why I'm can't log in now . . . .
serene burrow
Have any other fucks reported than enemy amagi in pvp have a different barrage pattern, again?
Because that old bug fucking returned
frosty gyro
serene burrow
What? Annoyed with the fuck fuck word I am using liberally?
I can change it to shit head if it's bothersome
frosty gyro
there is absolutely 0 reason to be so aggressive
this is bug reports not yell at people
anyways, no one has reported it as of late
serene burrow
To you, it sounds aggressive. To me, this is just being abrasive.
Aight then, no other fucker think it's a problem then
Not like pvp have a lot of shit reported about if it's not anything affecting attempts
Just give me a warn or whatever if you take offense to my language.
honest pumice
this isn't a christian server but c'mon dude.
serene burrow
OK, chugger
frosty gyro
yeah stop there
we dont need you going after others too 
this is bug reports may I repeat
buoyant hemlock
Maybe don't poke the asshole who is asking to get punished?
serene burrow
Fuck off
noble widget
Hello, i was the one complaining about my game automatically rebooting. I tried the repair button and nothing really happened. Still rebooting every now and then. What should i do
serene burrow
Delete your game, and clean your cache, and reinstall. It might fucking help, it might not. Hope you have the data for that.
frosty gyro
@noble widget what model is your phone
serene burrow
Also, you are better off asking these kind of shit in fucking #tech-support or something
noble widget
Where could i find them?
serene burrow
Isn't these kind of shit supposed to be #tech-support? Or is it fucking fine because the tech support person is here?
noble widget
@serene burrow i think it's fine, because i think this can count as a bug. Haven't happened to me before. But after the last maintenance it started happening, frequently.
frosty gyro
because their phone has sufficient ram to run the game they should not have any issues
noble widget
Yes. That's also what i was thinking. I can even do split screen while farming W12 with a lot of planes and it won't reboot. It will lag a little bit but won't reboot the game completely.
frosty gyro
can u open log mode and record it until the game crashes?
how to open log mode is in pins
noble widget
It isn't happening now, but it just happened to me like 3-5 times earlier. Maybe it has to do with internet? And it is automatically disconnecting me from the server everytime my internet connection disconnects?
I'll try to get some scoop of that happening later on then i'll come back if it happens again
Thanks @frosty gyro
serene burrow
Still think you should try reinstalling the whole shit and come back if issue persist
noble widget
@serene burrow yes, i was also thinking about reinstalling the whole game if this keeps up.
frosty gyro
if u havent already u probably want to
scenic nebula
i noticed that deutschland's stranger voice line mispelled "understand" in it.
serene burrow
Known issue, will be ignored for a long, looooong time.
Probably fixed when an intern stealthily fixed it or something.
scenic nebula
okie
ruby tusk
@hollow kraken i already do both of them and still nothing happen
should i re install?
well it should be the 4th time i reinstall this game then
if you forgot what happen to my azurlane
hollow kraken
No, that's okay, no need to reinstall. Can you give me your UID?
hollow kraken
Got it, thank you I'll get it added to the report we have going for the issue. A couple of other users are suffering from it as well so we're collecting some UIDs of users who are suffering from it
hollow kraken
Unfortunately not as of yet. It was just reported today so nothing just yet
ruby tusk
what abou the one that have the same problem as me?
hollow kraken
Have they found a solution? Not that we know of. They got the issue reported and that was it for now
tame hornet
Any updates on the display bug on phones with notches?
frosty gyro
hmm
minor helm
Hi there! don't now if these is a bug but! since the last update AL stopped working on the following systems: AndroidX86, Prime Os (x86 & X64), Remix Os, Penta Os, Phoenix Os, OpenThos , Bliss Os, installed all of them on my pc and none of them runs Azur Lane!! could u help pls
honest pumice
as for a fix, there is none unless your pc is powerful enough to brute force the emulators to run smoothly.
minor helm
yeah it can "force" Memu to run fine but the thing is! reduces the quality!!
buoyant hemlock
Have you considered the alternative of just... Using another emulator?
I'm not the smartest person, but surely you can just find another emulator that can run AL smoothly and free?
honest pumice
you can but it's not likely. if your pc can't force one to run well it likely can't force others to run well either.
minor helm
i used Nox, Memu and Ko player! they ar fine! but the thing is! it reduces the quality of the game! its different wen i was using Prime os!
but he emulator needs arm processor rite? but it needs exactly arm (32bits) or arm64 (64bits)?
foggy dove
Yeah
Unfortunately, I don't think any reliable emulator is using arm 32/64
Can't really do much on our side
hardy socket
Nevada's victory text is cut off.
short kindle
The enemy torpedo in map 7-2 hard mode
Nit have water animation
cobalt eagle
I bet this isnt supposed to work like that xD wtf... she should be moving her head after the cursor/touch
hollow kraken
@hardy socket I believe that one is a known issue. I'll have to double check
@short kindle Known issue
@cobalt eagle That's just how the skin was made as it's like that in all servers iirc from other videos of it
cobalt eagle
oh, LOL. 
no bulli ibuki's chest.
chilly wharf
I also test on other iPhone notification are still silent
oak ledge
AL just keeps force restarting ever since the framework update. I did download the later update on the play store but it didn't do much. I do hope this gets fixed the next update.
celest thistle
spring coyote
more like, the shipgirl that was already placed in a multi-slot furniture doesn't change her position after someone else exits the more prioritized slot
I always thought of it as an intended feature
obtuse flax
i've seen in game-news tirpitz and gneisenau will not be available after maintenance, doesnt that mean DC point exchange still available or what? i just afraid i got bug, no point exchange store available in my account after DC rerun end
hollow kraken
It's still in the game. You can find it through the store
honest solar
@obtuse flax Click shop in bottom left of main page
obtuse flax
@honest solar thx a lot, usually point exchange still show on event banner, so i thought it disappeared
honest solar
I think it's not this time because it's an older event
chilly wharf
App in iOS have no sound when receiving notification. I tested with iPhone 11 Pro Max and iPhone 6s Plus.
iOS 13.2.3
hollow kraken
I mean, is it just Azur Lane that has no sound? Or do none of them have sounds? B/c it sounds like it's still just an issue w/ your device settings
hollow kraken
Hm...well we'll get the report pushed for now to see if the devs can offer any input regarding it when they're able to
chilly wharf
Thank you for reply
hollow kraken
buoyant hemlock
i can't buy anything (gems) from the cash shop
when i try i get "invalid parameters provided to API:200250"
hollow kraken
Do you have the most recent Play Store update? It was released yesterday around 3:00AM or so (PST timezone)
frosty gyro
just asked him that in tech
solid yacht
@buoyant hemlock which device are u using
And can u try using VPN if u aren't in NA region
buoyant hemlock
im in the US, playing on a nox emulator and a chinese variant of the huawei mate 10 (alp-al00)
and get the error on both devices
solid yacht
Hmm on ur phone can u try logging out of Google playstore and login back and then check if it works
buoyant hemlock
how do i do that?
frosty gyro
best for #tech-support
jaunty turret
I don't know if this is a known bug, but it appears that vangaurd skill proc text boxes don't show up if your fleet is too far to the left.. like 40% of the left hand side of normal movement zone
hollow kraken
Can you get a screenshot of it just for reference?
hollow kraken
For the pop up being in the background? It can happen at times w/ the UI. A restart of the app will fix it though if it stays
errant notch
OwO kk fixed
buoyant hemlock
Excuse me, but enemy amagi barrage pattern in pvp is different than the one we have.
I know it's not an important issue or even relevant. But it's still an issue.
The barrage make it more effective when amagi is in flagship slot since she spread the damage more.
honest solar
Is there any chance you would be able to get a recording or good screenshot(s) showcasing the difference?
small knot
It's an obvious difference when you see it.
frosty gyro
get a photo or video please
buoyant hemlock
Oh come on. It's hard to find enemy amagi in flagship spot...
Though I guess I can try finding one in nagato amagi fleet
small knot
She doesn't need to be in the Flagship spot. It's easy to see that enemy Amagi barrage is different from your Amagi barrage. That's all you need.
Though I'm pretty sure that particular issue was brought up right around when she was introduced into the game.
buoyant hemlock
So, it is a long persistent issue that's never fixed?
honest solar
Ahh
small knot
A lot of ships have different-looking barrages when on the enemy side in PvP compared to the same ship on your side. I've noticed it with Hood, Ayanami, and Centaur when she launches an airstrike.
buoyant hemlock
Never notices ayanami since she's usually dead before much happen. Or did you mean the all out assault?
Hoods barrage looks just like mirrored barrage of ours though
No comment on Centaur since I rarely sees her in pvp
Amagi's barrage is... Completely different though
So, I guess this is a persisting bug that is never fixed?
That's kinda awful..
frosty gyro
no it was but ok
again users claim it has “come back” which is why theres a sudden uptick in reports for it
buoyant hemlock
So, it was fixed before?
I tried to screenshot the enemy barrage. But I keep missing
buoyant hemlock
Why are you bothering with that cesspit of a limited medium for a conversation?
buoyant sable
That's someone doing a copy pasta for it to look like that
lost crescent
whats up with Karlsruhe Retrofit line?
onyx coral
The Triple 381mm (M1934) is missing the explaination for it's special effect.
thin flicker
@lost crescent it's known bug. Dunno when they fix this.
buoyant hemlock
opal burrow
what's the issue?
glass moth
@proper ridge allo i think there might be a bug with the t5 tech box from the black friday pack
unique barn
^ yup, tapping on it does nothing (no option, nothing)
glass moth
ya
just a tech box but still id like to open it
@unique barn just curious what skin did ya get
glass moth
ah cool i got the zuikaku one even though i dont have her yet 
glass moth
i bought the atago and javelin beach one+marry hood 
(also we shouldnt talk too much in here)
solid yacht
@hollow kraken i just wanted to know whether the bug in which the game suddenly restarts on its own has been reported or not?
gilded dagger
Ughh hey I wonder why Stanley is behind Yuki
unique barn
oh it's called new year's bluebird for helena, @glass moth
hollow kraken
@solid yacht Which crashing issue specifically?
@gilded dagger If you don't mind, please report it to Belfast Bot, they probably just messed up w/ the graphic 
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hollow kraken
steps for Belfast Bot
solid yacht
When I open the game after sometime the game restarts on its own @hollow kraken
glass moth
@hollow kraken shall i report the techbox w bel bot as well
hollow kraken
@glass moth If you don't mind, yes please
glass moth
alright
tacit scarab
hello, i can't open my mystery box t5 i got from the lucky bag, is it normal ?
honest scroll
Same, I didn't see what I got as costume as well
solid yacht
I think it had to do something with the ban on Google playstore in Huawei and one more person who is using Huawei has that same problem
hollow kraken
Hm...well if possible, try to get a recording w/ log mode of the crashing. That'll be best for reporting it
solid yacht
I think I have that
I had previously sent it to Kawa but I told him to chuck it cuz I thought it would be fixed in the update
glass moth
i have reported the techbox issue
hollow kraken
wanton raft
I can't access the sweets sanctuary event page for the Pocky furniture.
Anyone else has this bug?
solid yacht
hollow kraken
Perfect. If you don't mind, please report it to Belfast Bot as well.
solid yacht
Okay
next parcel
Check this
solid yacht
@hollow kraken will this problem be considered as game crashing or technical?
hollow kraken
Game crashing
solid yacht
Okay
hollow kraken
@next parcel What exactly is the issue in the screenshot?
next parcel
@hollow kraken
Do you see the text in the screenshot? Specific item description
A similar problem with almost all food in the dorm
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
next parcel
In which section is it more correct to report? Bugreport or a problem with the translation?
errant scroll
hollow kraken
@next parcel Put it as a bug please
@errant scroll Hm...are you up to date on your APK version from the Play Store?
next parcel
oh ty
vast stone
Is it intended that I can with the new zoom only move the L2D standard skin from Z23 to the left and right and not up or down?