she is still basically in the formation bcuz you didnt hit the save button after removing
#bug-reports
true gazelle
i dont think so but wait for an assistant to clarify
hoary dove
alright
little vine
I need to report a bug I found that will prevent people from playing the event.
I got this error, so I tried closing the app, force close it, re-install, restart phone, nothing worked
I had a fleet in war archives, and that will apparently prevent you from entering the event.
I don't know if this is consistent or not ( I would prefer to not test).
When I finished the mission in war archives, I could enter the event just fine again
The pop up message is very misleading
rugged nebula
vernal sparrow
what is this?
so the thing in this, that I bought the furniture from the event shop, some time ago and decided to place it now, I did it just fine but when I try to save it, this error pops out
I cleared everything and managed to save it
everything works fine(for now)
balmy scaffold
warm cave
known
azure swallow
Hi, my Z46 only has her normal voice-lines even though Iโve purchased and equipped the live2d skin which has some different voice lines. Does anyone know if this is a bug or has those additional voice-lines just not been implemented in EN as of yet?
hollow kraken
Not been added into EN as of yet
azure swallow
Thanks
buoyant hemlock
I just received the same 11/14 mail update giving some coins. Is that duplicate mail intended?
buoyant hemlock
I'm just gonna assume it is intended 
spring coyote
I'd assume this is intended too, because it's a forced app update and more notifications (with free gold, no less) is a good thing
buoyant hemlock
Ahh did u also receive this duplicate mail?
Hopefully things go well for the update
spring coyote
yeah, I also got 2, 4 days ago and today
next parcel
It's just a second notice to the players. To have them bind their account. It's not a bug.
buoyant hemlock
Ahhh makes sense
round dome
https://gyazo.com/ce373c820cb6baf0d3d5c58fa8e3f30a ummm idk what happened but maybe its just my game
honest solar
@round dome It happens occasionally, just close & restart the game to fix it
warm cave
does D-3 actually drop any golden bps? I've done pretty much nothing else for the entire event duration and haven't seen a single golden bp from it so far, which is kinda odd
warm cave
oh wow, finally got one
stable nova
oh god
patent trout
@warm cave 
it does give some, took me until 89k event points for a total of 15 of the blueprints though... xD
blissful blaze
patent trout
@stable nova see a few messages above, close the app & restart, that should fix it. Happens from time to time
warm cave
@patent trout funny thing is: I had 4 bp from the last time - now I have 5
at this rate, I'll have a full set ... dunno, 2022, at the earliest
doesn't help that they don't seem to be in the pool for research
patent trout
Oof, that's trash 
at least you can try to farm them in the archives in 2020 :p
dry marlin
Bruh I'm pissed
Why did I get dland then the came crashed then she ain't there no more
Plz halp
hollow kraken
Try closing your app for about 10 or so minutes, then relogging, and then checking your dock sorted by time
hollow kraken
If you already tried all of those, then you can contact customer support via email w/ your account information along w/ the issue and how it occurred. Perhaps they have some way to look into it for you
/techsupport
bronze mauveBOT
hollow kraken
email in bot message in case you need it
buoyant hemlock
hii.
my sandy ( san diego ) is 6 star
but when i chat it only displays 5
why?
oh nevermind i fixed it with a relog.
teal raven
Oh
hollow kraken
Yeah, it's like computer system log text from the Sirens 
hardy frost
was it supposed to be cheaper than the others elite lb?
hollow kraken
Yepp, for some odd reason 
hardy frost
ok
raven topaz
china poor so they had to reduce the costs 
hardy frost
oof
dry marlin
Hold on would It be possible to just dm a dev about this
patent trout
I don't think they like that, just go with sending an email as I think that's the most convenient way for them to keep track of it etc. instead of random DMs all over the place
dry marlin
Should I just try to get dland back the hard way
raven topaz
well, it'd prob be faster than waiting on CS for a good buncha days, you could do both same time ofc
dry marlin
Yeah that's what I was hopin to avoid I'm out of oil
patent trout
Should just keep trying it in the meantime if you can/have oil of course, considering there's only so much more time left to go before she's gone - CS could eventually take longer than that time frame.
Although I'd suppose if she just somehow disappeared from a bug/glitch of some sort, they should be able to verify that and give her back to you 
frosty gyro
just wait for CS response
dm staff they wont help
they will just tell u to contact CS
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
raven topaz
known
fallen peak
How can I fix this
raven topaz
restart
hollow kraken
You need to DM that command to Belfast Bot. But no worries about it. That issue is known to happen at times. A restart will fix it though
dry marlin
would it help if i also had i pic of me getting her or...
hollow kraken
Hm...if you happen to have one, it couldn't hurt
dry marlin
well i do but at the same time what was said not to long ago what is that point if they might take a while to respond and by the time they would the event would be over.
hollow kraken
Well there's no guarantee that support wont be able to help you or that you wont get her again before then
cloud stratus
When will they refresh not purchased items and take quint torp and give points?
They wanted to do it last week, but nothing happened nor is there a new update afaik
hollow kraken
Not something we know, sorry to say. Only the devs know that. But we do plan on bringing it up to them to see if it's possible for us to get an update.
cloud stratus
Hmm alright thanks
static nebula
The message came from the past
patent trout
Woah, someone dropped Akagi almost 50 years ago 
surreal locust
LOL my screen broke
patent trout
last mango
where my free rainbow torp at yostar
patent trout
It went poof
radiant warren
need help with belfast & eugen not getting exp
hollow kraken
Already answered you in #tech-support please only post in one channel as well for future reference
grizzled surge
um not entirely sure if this belongs here or #tech-support. but according to AL's wiki, eugen's cordial cornflower skin has some quotes that doesn't appear when i tap her
hollow kraken
They're unvoiced lines so only CN uses them right now. JP/EN clients will get those new lines when they get them updated w/ a voice
grizzled surge
i see
daring glacier
I think i'm have internet but I can't login
honest pebble
For some reason when I logged in today I didn't get anything from the Best Wishes event and it's disappeared from the events menu as well, I'm not sure if this is deliberate or not but didn't see anything about it not giving items today in the notice
honest solar
@honest pebble Here's the original tweet: https://twitter.com/AzurLane_EN/status/1192289355869519872
While the event is running through 12/27, there are only 4 days worth of rewards
The extended period is for people that might be joining during the duration of the anime airing
honest pebble
Oh alright
grand lynx
raven topaz
good night
honest pumice
sigh yet again another night without night commissions. this is getting really irritating and idk how i'm supposed to fix this. i've been playing since around 4pm today so i should have gotten them but nope. haven't gotten them for 4 days straight now.
raven topaz
been playing since
with restart or without
honest pumice
with cause my phone died while i was playing 
raven topaz
well that case idk i just know they dont appear if you nonstop play
honest pumice
ik and they don't appear if you're offline when you're supposed to get them either.
so idk what to do anymore. 
fallen hare
I can't buy Chateau Sofa, it's on -3/2
cloud stratus
You have to email them if things you haven't bought are not available. Afaik if you bought it during initial run of the event you cannot buy it at all. @fallen hare
fallen hare
How do I email them? I haven't bought it, and it's not in the Dorm. @cloud stratus
honest pumice
/techsupport
bronze mauveBOT
honest pumice
send them an email about it being sold out (and i guess add the weird "-3" thing in there as well)
fallen hare
Thank you for the info @honest pumice
cloud stratus
@fallen hare they want a screenshot of the shop
fallen hare
Just sent them the email with all the info they ask for, that you for your help @cloud stratus @honest pumice
raven topaz
the numbers show up funky and dont let you in if you miss 1 of the requirements in each segment
which well, here you do
honest pumice
no it's evasion. you need a carrier to meet the requirements.
honest pumice
wdym?
winter glade
I have cleared it to threat safe and turned on the clearing mode so i can encounter the boss instantly, but it doesnt work and there spawn mob fleets instead of the boss
hollow kraken
That's not how clearing mode works for events, that's only for story mode hard mode maps
For events it just removes your movement restrictions along w/ making moving enemies not move anymore
hollow kraken
Yeah, clearing mode on this event is not very useful as it's an older event. It's more noticeable on newer ones
but for the normal mode of the event you're talking about, you'd have to get screenshots of it spawning the boss directly as that shouldn't be happening
winter glade
Oh well nvm it doesnt work for B4 (anymore)
lavish orchid
The Chapter 4 or 5 Secretary Mission for U-556 seems to have a typo ("Rescure" is likely "Rescue" )
hollow kraken
I don't see this one reported. If you don't mind, please report it just to be sure
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
lavish orchid
Done
balmy pumice
Ok, this event was some time ago, but I saw this a while back(around a month ago) but forget to report about it. Anyway, the second scene of the event is linked to getting Juno's skin, as I do have the skin, but not the scene
hollow kraken
You'll need to contact customer support via email w/ your account information, the issue, and the screenshot of your memories and having the Juno skin. They'll need to fix it on the backend
/techsupport
bronze mauveBOT
hollow kraken
email in case you need it
balmy pumice
Oh, didnt know its that much of a thing, but thanks for advice on what to do
iron lodge
Basically I tried entering challenge mode and when I wanted to start ,this message kept appearing. I tried logging in and out but still the same
raven topaz
any of em on commissions?
iron lodge
Ok, one of them was ,thank you
raven topaz
visual flower
Not sure if its a bug but after buying the Cordial Cornflower skin for Prinz Eugen she got new voice lines for the skin and 1 day later they just disappeared and she has the old voice lines again
visual flower
so we will get them back in the future?
raven topaz
whenever the skin gets voiced
visual flower
ok thanks for the reply ๐ but then i dont understand why they release the skins when they are not voiced yet
hollow kraken
They only last for 30 days. As listed in the description of both items
trim thorn
So this isnt permanent?
hollow kraken
Currently, no. Maybe they'll have more ways to get them in the future but for now, you only get them for those 30 days and that's it
trim thorn
Ok then, thanks bro
errant estuary
sacred nexus
So, this menu screen pops up when you load the game and you're not able to get past it
I've tried to wipe the cache, delete app memory and even restarted my phone, but I still am not able to log in
Also, idk if it's the type of phone I'm using(since I don't see any reports on it), but I'm using the Asus Rog Phone 2.
hollow kraken
Hm...we do have this issue come up every now and again but unfortunately we haven't found any reason to it besides just a corrupted install. If you have your account bound to FB, Twitter, or Yostar, a reinstall should ideally fix it for you
slim kite
๐ how?
hollow kraken
It's just a visual glitch that can happen at times. Either reloading the commission page or relaunching the app should ideally fix it
minor badger
hollow kraken
that one is known as well, for a while now. A restart will fix it though
hollow kraken
@acoustic urchin Please contact customer support via email at al.cs@yo-star.com with your account information along w/ those screenshots and they'll look into on the backend for you
buoyant sable
acoustic urchin
and all i got was a bot reply asking for more info but there is nothing else i can add they got the photos and my account info plus an explanation of what happen 
raven topaz
just commit wait
lilac crater
Not sure if a bug or intended:
Requirements:
- Own Vanguard is eleminated
- Enemy vanguard is infront of own Main fleet (only a Prinz Eugen remained in this case)
(Not sure if this is required for it to occur but that was the situation where I noticed the possible issue)
- Have a ship that allows the artillery ability button to be used (in my case Nagato)```
The (possible) Issue:
``` - The Artillery ability seemed to not be triggered any longer. Not sure if this is because the only possible target was too close or some other reason, but this is a huge loss in possible damage output and I would assume should not be happening.```
This occurred in an exercise
foggy dove
Intended
Battleship/cruiser/monitor main gun fire has a minimum range
This may actually also happen in regular maps actually
I believe minimum range was 60
lilac crater
That makes sense then, but there's still a part that seems a bit strange to me.
Even if I wouldnt technically be able to hit the enemy with the main gun itself, barrage skills still rely on the main gun being fired to trigger and Nagato's Barrage skill for instance would be able to hit enemies being that close.
Not sure if at that point it's more of a balancing reason or something that was just never considered.
foggy dove
More of it just doesn't make sense for such huge guns to fire at short range considering the angle they'd need to be at
fathom grail
why?
raven topaz
cuz its siren logs
lilac crater
Like I said I understand that part, just not the barrage reliance that actually hits at shorter ranges for some ships. Purely talking from a game perspective: as in as a player you would still press that button since the barrage skill (e.g. "Big Seven: Sakura") would actually hit at shorter ranges if it would trigger, even if the normal shots from it wouldn't hit anything.
I'll leave it at that.
foggy dove
Not a bug
foggy dove
There is, and it's already been suggested
rigid dust
Ok cool
acoustic urchin
Another 12 hours and still only one bot reply I don't think that azur Lane customer service is going to help me, and given that the event ends tonight it looks like I'm sol, and unless they are going to retroactively fix this after the update I guess it won't be fixed.
hollow kraken
Well the exchange still goes on until the week after so there's still time for them to fix it
honest solar
That one has previously been reported: https://trello.com/c/WgWBif5r/823-deutschland-text-error-change-undrestand-to-understand
opaque gust
First one is a visual bug, just restart your game
And second one is normal, the description is suppose to like that
warped rivet
No not description, the screen stayed up while in entire stage, even after boss fight
opaque gust
Oh top kek, yea then just restart the game
I reckon that visual bug is based on your phone
Or w/e you're playing AL on, the game does do a fair bit of loading
warped rivet
First time it happened for me, also sorry it images sent out of order but after the stage finished game stopped working with that stage screen up and none of the buttons working
opaque gust
Hello, I would like to ask whether there was any further development on the fix for the duplicate purchase of the T3 Quintuple 533mm Magnetic Torpedo, other than the Twitter announcement made on Nov 1. As the rerun of Divergent Chessboard is ending today, it seems long overdue.
molten wolf
@honest solar I tried looking for a keyword and couldn't find any fitting the issue, sorry, and thanks.
honest solar
No need to apologize 
Just wanted to let you know it's out there so that you didn't need to write it up for yourself
hollow kraken
@opaque gust Sorry to say but we have no update as of yet. We're trying to bring it up to staff to see if it's possible for us to get one
karmic sinew
I can't set up "Virtual Room" theme, although the dorm is empty. Is this a bug?
hollow kraken
@karmic sinew Do you happen to have the second floor of the dorm unlocked?
karmic sinew
Yes
hollow kraken
Okay. Most likely you have some of the furniture divided either on the 2nd floor or the 1st floor (whichever one you're not currently trying to decorate)
karmic sinew
So we can't use the same theme for both floors
hollow kraken
No. You only have one piece of that furniture so it can only go on the 1st or 2nd floor. It can't be used on both
karmic sinew
Got it, thank you ๐
hollow kraken
No problem at all 
buoyant hemlock
I think enemy amagi barrage in pvp have a different pattern than ours. It's more spread out
graceful wharf
so after the update all the doubles torp from bug will be remove, right?
cloud stratus
@acoustic urchin You will get the items you missed in in-game mail. I waited a week to get my response.
cloud stratus
my second account didn't get any urgent comms?
cedar topaz
Restart game/ force exit
cedar topaz
Atleast you can enter the game atm
cloud stratus
well ofc
cloud stratus
oh the update is already out? lol
cedar topaz
It was in the playstore for me
cloud stratus
i just looked i have the update aswelll
cedar topaz
Time to play on the audit server
foggy dove
Err don't
glacial star
oh good its not just me who has that
raven topaz
just be calm and netflix dont attempt logins during maintenance times like a good boie
buoyant hemlock
is that iOS?
frosty gyro
idk let me look lul
buoyant hemlock
yeah it's on the play store
frosty gyro
actually
yeah
I think its from updating from playstore already
whatever, we will deal wth after maint 
foggy dove
Yeah it is
solemn beacon
buoyant hemlock
should be fixed after maint
frosty gyro
yes
hallow island
so is it safe to download now ?
foggy dove
Just don't open the game 
hallow island
alright , thanks ..
solid hare
buoyant hemlock
ya i downloaded new apk and the screen shows this lol
the obb number is 3109 i hope thats the current one because 1.4gb takes a while to download 
anyway i am wait for maintenance to finish
north sage
I know this is some play store bug... But can you help me? Pls
honest pumice
just let it finish downloading. iirc it'll condense it down after it's done.
normal aurora
Um
I don't if it know or not
But
It keep telling me that hash file
Don't exist
wispy compass
the game isnt back online yet
foggy dove
Yeah that's why...
foggy dove
You'd have to redownload it
Problem with mobile data is that it downloads things in packages and not whole sale
normal aurora
I already updated it from app store
foggy dove
So data corruption like this is possible
Yes you'd need to redownload the game I mean
normal aurora
So uninstall and reinstall ?
normal aurora
Don't worry I binded
foggy dove
In future, try not to download updates on mobile
normal aurora
I throw too many money at dev already
It be a fool of me not to binded my game
Ok
TQ mate
foggy dove
Try to redownload with WiFi too btw
normal aurora
Fuck
wispy compass
trying to download the update from the play store on wifi and it downloads well over a GB
normal aurora
Welp
wispy compass
when it states around 400mb or so
normal aurora
I have to wait to get back home to download AL again
foggy dove
The update is over a GB yes
wispy compass
the app store lies about this
it downloaded the whole thing then it just failed
now i lost 1gb or so space on my phone
and i have binded my account on all possible options
the update on the play store lists it as 477 MB
- Optimized SDK function
- New feature : secretary groups
- fixed minor bugs
fixed it its all g
north sage
Is it me or the update in play store is taking a long time
next parcel
fix pls
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
buoyant hemlock
minor graphical issue with the dorm ( and the proficiency hall)'s XP food bars!
ah lemme report
vital ice
Why i stuck in 100% and dont instaling?
nocturne nexus
patched game earlier on play store. but when they said servers are up, launched game and saw glitched title screen and game size is down to 700mb and the obb is nowhere to be seen...
I should reinstall right? my data...
buoyant hemlock
yeah do a reinstall
vital ice
No
buoyant hemlock
i got the glitched title screen when i had a mismatched obb/apk too
vital ice
My internet data will lost to
hot inlet
my secretary is at 0 intimacy, changing secretary doesn't revert change in intimacy (was at 90)
and many people in #al-general reporting it
vital ice
Uninstal and instal again right?
clever wave
ive kept my points like always to redeem oil later this week,but they removed the banner this time??
buoyant hemlock
oh noo mine is also at 0 XD @hot inlet
clever wave
noice
foggy dove
@clever wave press shop from main screen twice
buoyant hemlock
but could it be a graphical error?
clever wave
twice ok mom
true roost
oh someone else repirted. yeah secretary intimacy at zero
hot inlet
doesn't seem to be graphical error, since it doesn't change now at all
clever wave
@foggy dove thx
hot inlet
will take her (Monarch) to battle and check if it goes up to 1
stable spoke
Canโt seem to login also the main screen switches from belfast to mikasa
buoyant hemlock
looks like it ya
hot inlet
Whoever was set as secretary before maintenance is now at 0 affinity
frank cobalt
yes
foggy dove
Well shit
buoyant hemlock
OwO
foggy dove
Someone get it reported pls
surreal trail
Well
buoyant hemlock
does it reset when you put a new secretary?
foggy dove
Just ONE of you will do
hearty carbon
seems the broken affection only affects pre-update secretaries
frank cobalt
she lost all affinity
foggy dove
!bugreport
rocky willowBOT
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
hearty carbon
swapped to a new one and the 0 affection retained to the previous secretary
buoyant hemlock
i can report
delicate island
bugs, bugs, more bugs
plush geode
lol, new version is so laggggggggggg
buoyant hemlock
F
crystal dew
my secretary was at 89 intimacy yday, it seems bugged indeed...
frank cobalt
ye
buoyant hemlock
its a known bug and someone is submitting it
frank cobalt
calm down we are already reporting
fallow niche
restart game to see?
tardy abyss
@plush geode normal, are you using bluestacks
wicked bridge
Hello I lost all my Affinity on Enterprise from 99 to 0 after this Maintenance is that normal?
foggy dove
Known bug
stoic quest
affinity is buged
tardy abyss
phew it didnt happen to me
plush geode
let me turn on afterburner and show you
frank cobalt
nop
hearty carbon
ganbatte tech support 
tardy abyss
frank cobalt
restart game
foggy dove
Ok let's stop there
frank cobalt
restart*
static nebula
I got bugged
static nebula
So from what I see
buoyant hemlock
danned
foggy dove
That's a very misleading typo there but as long as you know
stoic quest
even on oathed
static nebula
About everyone who had their og secretary
buoyant hemlock
ok posted
wicked bridge
So I have to re earn it all?
static nebula
Got bugged and hit 0
buoyant hemlock
lol oath at 0 affinity
stoic quest
yea
frank cobalt
restart and affinity returns
wicked bridge
;_;
stoic quest
even oathed has 0
buoyant hemlock
does it?
static nebula
olive flare
seems like the secretary update yeeted the affinity of secretary ships
static nebula
Yeah
buoyant hemlock
known bug and already submitted bois calm ur tits
frank cobalt
fathom grail
wtf?
buoyant hemlock
its on #known-bugs already
delicate island
how to start the game?
sick palm
I'm glad I didn't disappoint my long island 
brazen bolt
Formidable ex lines aren't showing
buoyant hemlock
so its visual
severe quest
anyone having alignment issues?
olive flare
thank goodness it is just a visual glitch
buoyant hemlock
yes 
sick palm
ye relogging works
brazen bolt
It's affection getting reset
severe quest
@foggy dove is that new?
foggy dove
Yes
buoyant hemlock
spread that fix guys so they dont all come here
prime sail
Im getting hash file check failed aftet reinstalling
Whatdo
stoic quest
it has gone in #known-bugs
delicate island
@foggy dove how to start the game?
buoyant hemlock
ok
sick palm
F for any commanders that had Roon as their secretary 
buoyant hemlock
@delicate island thats an old version u need to reinstall
delicate island
@buoyant hemlock delete the game and download again?
foggy dove
Yes
buoyant hemlock
ya
delicate island
nice
buoyant hemlock
make sure account is bound though!!
delicate island
@buoyant hemlock my internet speed is 100 kb/s, thanks!
river bolt
FB bound... 
tardy abyss
@foggy dove one of my friends just told me he has the same mikasa bug
but he has new client
plush geode
LOL
buoyant hemlock
what the fuck LOL
onyx maple
hash file check failed for me
river bolt
Looks like a phaser battle in star wars
onyx maple
reinstalled 3 times
stoic quest
wow
plush geode
so laggggggggggggg
buoyant hemlock
pew pew
plush geode
i cant pvp........
foggy dove
@tardy abyss just tell him to reinstall
cloud stratus
My secretary button doesn't work anymore after setting 5 secretaries
delicate island
@foggy dove good update, thanks)
foggy dove
@plush geode try adjusting the aspect ratio in the settings
agile wave
Were all duplicates from "Divergent Chessboard Rerun" Exchange Shop removed or only the Quintuple Homing Torpesos because i still have the Swordfish Mark II ASV duplicate
plush geode
@cloud stratus u can click into avatar of your ship to change your secretary
buoyant hemlock
they thought it was just the torp, dont think anyone mentioned a swordfish bug so u prob get to keep it
just dont tell anyone
hearty carbon
is it considered a bug when the "Secretary Changed" notification shows up whenever you rearrange the secretaries?
for me it's getting a bit annoying
foggy dove
Not sure tbh
cloud stratus
this button doesn't work after setting secretaries
plush geode
cloud stratus
only on my phone it works, on emulator it doesn't
hearty carbon
it works on nox
open lake
works on mumu
stoic quest
nox works just fine
limpid ravine
Any one else got old Mikasa login screen bug?
foggy dove
@limpid ravine please reinstall if that's the case
merry lark
after reinstall few times, still hash failed...any fix?
alpine citrus
does anyone got problem updating on emulator.. like hash file check failed.. ?
severe quest
so so so.......... what exactly this new secretary thing suppose to do just let u swap between them easily?
vital ice
noppe i still wait 100% in my phone
alpine citrus
i'm stuck on that and cant continue update
tough hatch
gentle lodge
The Divergent Chessboard Re-run Exhange store button is gone. But the store said it would be open longer than the event. Or did i missread?
foggy dove
It's still there
severe quest
mine works adding 1 at a time @tough hatch
foggy dove
Press shop twice @gentle lodge
gentle lodge
Thank you โค๏ธ Will remember that for the future ^^
eternal steeple
Is the Washington server having trouble?
vital ice
my play store having trouble
tough hatch
Idk Iโm from Washington server
eternal steeple
I tried to enter several times still can not
quaint sedge
eternal steeple
But I can log in on another server
slender yacht
I have the old Mikasa login screen too, do i really have to reinstall the game?
foggy dove
Yes
foggy dove
For players encountering
๐น Infinite loading on the log in screen with Mikasa
๐น Hash error
๐น Black Screen
๐น Game crashes on startup
Please try to reinstall your game on WiFi
If the solution doesn't work, please ping me with a screenshot of log mode if possible @foggy dove
cloud stratus
I hate new features... so buggy...
tired flower
buoyant hemlock
Bug bisko skin, dont click secretary
cloud stratus
Is nox affected by new update? It is really laggy and slow
pearl galleon
anyone have this bug
cloud stratus
normal, restart the game, been there for ages
vagrant stratus
foggy dove
Please reinstall
vagrant stratus
I do reinstall
alpine citrus
same here
onyx maple
reinstalled many times here
dusty brook
iOS?
alpine citrus
i already uninstall and install again
onyx maple
android
vagrant stratus
Android
arctic plume
whats going on with the game on nox? it went from playing perfectly to unplayable
like 5 fps on fights
constant loadings
merry lark
reinstall so many times still hash problem...
arctic plume
on every touch
cloud stratus
opening dock images load very slow
vagrant stratus
So do i need to reinstall again?
foggy dove
I'll get a detailed explanation later, but tldr is, owing to changes in the playstore policy, game has changed to a format that isn't so suitable to running on emulators
@arctic plume @alpine citrus @cloud stratus
cloud stratus
That should't affect a button from not working right?
cloud stratus
My secretary button does not work on emulator...
foggy dove
@plush geode you too btw
mint rampart
sorry if this is an old bug, but i havent been able to figure it out. some skins (like prinz's party dress) still uses the default text. i have had this bug for a while, and thought this update would fix it but it still doesnt want to work. have tried logging out of the game, and even reinstalling the game. i am using ios
plush geode
what ?
north sage
i already updated the game but the game itself still want me to update once more but with more files which i can't provide anymore...
foggy dove
Ok wait
hollow kraken
@mint rampart It's not a bug, that's intended. Since the lines are unvoiced, JP and EN will use the default lines until they get the new lines voices
mint rampart
@hollow kraken ah,that explains it. thanks for the quick answer.
plush geode
when i dont do anythings
buoyant hemlock
My secretary button does not work and my bisko ship affinity 0 
plush geode
north sage
can anyone help me?
plush geode
when i play some maps
buoyant hemlock
is this bar supposed to fill up as you get oil towards 15000
cloud stratus
Ah I'm not the only one with secretary button not working
stoic quest
yea emulators dont go well
alpine citrus
oh no, hope they got a resolution for emulator user.. ahhh...
stoic quest
not 100%
hollow kraken
@north sage Not too sure what you mean. So you downloaded the full update and still being asked to download more? Can you not download them or something?
north sage
No?
prime sail
Redownloaded 3 times and still getting hash file check failed
north sage
oof
soft orchid
Halv my ships arent showing when i try to select ships for a formation. All are showing in the Dock section tho
sterile grove
Help...!
I already try Re log but my ship affinity still zero 0
buoyant hemlock
game is running fine on my bluestacks emulator maybe people could try it if they arent 
hollow kraken
@sterile grove Staff has been notified
sterile grove
Thanks
north sage
@hollow kraken yes and yes because all of my remaining memory is not enough for the update tho
hollow kraken
@buoyant hemlock Try clearing the game's cache and then restarting your device
buoyant hemlock
My secretary button does not work and my bisko ship affinity 0
hollow kraken
@north sage Unfortunately you'll need to make some more space then on your device most likely
merry lark
rip game
buoyant hemlock
@buoyant hemlock My secretary shipโs affinity dropped to 0 with this new update too
hollow kraken
@merry lark Please check the pins if you haven't already
@buoyant hemlock #known-bugs
buoyant hemlock
@hollow kraken ask to dev yostar for fix bug 
jade depot
People encounter low fps when using emulator because the new APK not working with x86 framework, so... Bye bye old emulator
merry lark
@hollow kraken i reinstall it like 4 times already
next parcel
Mumu emulator seems to be working fine
prime sail
hollow kraken
@buoyant hemlock Can you provide your information such as what kind of device your using specifically along w/ a screenshot of log mode?
@prime sail What device are you running on exactly? Android, iOS, emulator?
chilly geyser
Can't seem to login.
I see the new title screen for a second, then it changes back to Mikasa and enters eternal "loading"
prime sail
Android
vagrant stratus
Android
foggy dove
@chilly geyser reinstall
prime sail
Samsung a7 2016
short kindle
Wtf after i sortie 1 time my z46 go upset?
velvet shale
@prime sail same. My 3rd reinstall now
foggy dove
@short kindle re log in to the game
stark cobalt
my secretary ship hates me now after update
jade depot
Anyone encounter "upset mode" please restart the game
buoyant hemlock
Relog, restart or clean cache not work
Youโre going to get flooded with people saying this until thereโs some formal announcement
ionic coral
I reload the game 6 times but
arctic plume
any emu playable?
ionic coral
after sortie
chilly geyser
@buoyant hemlock there is one already
buoyant hemlock
Relog, restart or clean cache not work (2)
arctic plume
i dont call this playable
pine isle
Yeah I have same prob too
chilly geyser
Affinity is only visual, no effect on game
jade depot
Yup, 10fps is not playable
foggy dove
There isn't a fix for the emulators unfortunately
This is the latest policy set by Google
tough hatch
stoic quest
yep its not 100% supported
next parcel
Mumu still fine with 60fps. try this
raw vortex
sterile fiber
Re log only seems to temporally fix it, it will go back to 0
foggy dove
It's only visual anyways
tough hatch
I relogged and it fine
jade depot
At the moment there are no emulator or Android OS for PC that support ARM so... RIP PC users
foggy dove
Yes
merry lark
any update for hash failed?
stoic quest
yet again ARM with emulator will have 100% support
buoyant hemlock
Need fix update data game
stoic quest
i ment not 100%
jade depot
@next parcel How many FPS it can run?
junior dirge
affinity is still 0 after restart?
jade depot
Relog
foggy dove
Seems to reset back afterwards
Anyways it's visual
@cloud stratus was the other guy on an emu too?
cloud stratus
I'll ask him
foggy dove
I suspect it's an emulator related thing
Actually
Rab
Have you fiddled with the new aspect ratio option?
cobalt citrus
i have bluestacks and the visual bug remains after i log in / log out
cloud stratus
Where's that option supposed to be?
foggy dove
Wut
cloud stratus
i only notice this
jade depot
I think the fullscreen ration for 18:9 auto on
cloud stratus
to on?
arctic plume
can the emu devs fix this on their end?
cloud stratus
Sec button still not working
plucky flint
foggy dove
@arctic plume they would need to reconfigure them to work with ARM framework so yeah it's on them
turbid pivot
i think there no need coments ๐
foggy dove
@cloud stratus yeah I got a feeling it's messing up the button locations
cloud stratus
it highhlights as if im pressing it but nothing happens
I mean it worked once
but after i set secreatiers it doesn't anymore
arctic plume
anyone on LDplayer? does it work?
vagrant stratus
So how about android version got stuck on log screen with hash file check failed?
bronze mauveBOT
vagrant stratus
@foggy dove
foggy dove
With log mode
hybrid coral
All ships which become the primary secretary will be disappointed with me
foggy dove
jade depot
Restart or relog
merry lark
@foggy dove
foggy dove
Thanks
vagrant stratus
@foggy dove
foggy dove
Thanks
spare thicket
@foggy dove It still stays black screen. I reinstalled it already. Emulator is Prime OS. x64
spare thicket
but it's x64... not a 32 bit
jade depot
Nope, we talking about framework, not system version
arctic plume
the reason i dont use mumu is cuz it takes forever to download al dunno why, it only does it for al too
balmy forum
Projectile stuck issue in exercise. Projectiles all wont move thus no damage to done
stoic quest
wow
jade depot
x86 framework compatible for emulating Android in PC, but in smartphone they all use ARM architect
arctic plume
gonna guess mumu uses arm
spare thicket
Which emulator is best for this updated version that won't need heavy requirements. Nox and Bluestacks seems to be bloated
hollow kraken
Mumu seems to be working
strange quiver
Chose 5 secretary ship's, now can't change the arrangements not open the 5 secretary selection
stoic quest
nox is fine but bluestacks is outdated
cloud stratus
Nox is RIP
spare thicket
nox is very laggy in my laptop.
arctic plume
nox is not fine
cloud stratus
nox completely dies
stoic quest
working fine for me
arctic plume
north flume
it seems to be working with no issues
at least that's what people say
stoic quest
i have no issuses with not atm but bluestacks have lot more issuses
cloud stratus
You can probably reject my bugreport now. I just restarted and it donwloaded data which fixed my secretary button not working.
lavish finch
seems like bluestacks and mumu are the only emulators can play AL
dark ore
Any way to reset to the old UI? Kinda hard to selec the stuff on the right (thanks to phone bezel design)
foggy dove
Some say nox works but you need to unbloat it
stoic quest
@lavish finch LOL i tryed bluestacks it has lot of issuses
arctic plume
unbloat?
merry lark
@foggy dove any news on hash failed?
cloud stratus
if you cancel this the L2D switch stays on "ON" even tho it should return to "OFF"
north flume
devs are looking into it
foggy dove
Shd be fixing the affinity issue for the new patch
Hash issue is still being looked into
dark ore
@foggy dove Tried both 'on' and 'off', doesn't change the UI position
cloud stratus
isn't that just for loading screen anyways?
dark ore
yeap
merry lark
oh new update!
stoic quest
yea its 12mb hotfix i dont know what isa it tho
north flume
it's for 0 affinity glitch
north flume
wdym "event is bugged"?
warped summit
is anyone can finished the update?
I keep repeating update after finish
stoic quest
nah it was not
frosty harness
merry lark
after update on android phone no more hash problem
north flume
@frosty harness it's known
buoyant hemlock
stoic quest
LOL
stoic quest
i wish have that
onyx maple
yeah hash check fixed after update
quiet snow
Can I ask ??
dark ore
https://cdn.discordapp.com/attachments/468804420801527810/644523082500800532/unknown.png
should I report this as a bug?
buoyant hemlock
That
karmic sinew
I got that bug too ๐ฆ
dark ore
room is dark lmao
quiet snow
I'm stuck at the yostar loading screen after the update
north flume
reinstall your game
quiet snow
north flume
@dark ore it's not really a bug
quiet snow
Okeh .... 4 hours all over again ...
full cobalt
scarlet bolt
I'm not sure if this counts as a bug, but is anyone else having difficulty loging into their accounts?
jade depot
Maybe the new API Google request also in effect
New API only work with Android 9 and above
rugged tree
How to remove a secretary from from the secretary group? It seems like there is no option to remove.
simple oak
I have this one personally. No problem for logging in though, so I don't really know what it means.
jade depot
@rugged tree tap on the ship girl again
scarlet bolt
Huh
Like I can login, just that I can't really login to my account that's bound to my twitter?
lavish finch
is this happens on phone or emulator?
rugged tree
@jade depot Oh thanks. Solved
scarlet bolt
Phone
jade depot
Damn
lavish finch
then it's weird cuz I can login on my phone with android 6.0 without issues
stoic quest
i dont know how ima goiing play this game safe now
jade depot
Buy a new phone, problem solved
stoic quest
yea
not going happen becase of the hold fire on the bb i wish it was togleed
so RIP
late sparrow
Sound is weird af
lavish finch
@late sparrow laggy sound?
late sparrow
Yeah completely
native jackal
How do I Enter the Game after UPDATING I'm stuck at the Loading screen
sage badge
Anyone Else hav Screen issues after Patch?
lavish finch
@late sparrow then it's time to uninstall your emulator
hollow kraken
@native jackal Try restarting your device and your network. Or possibly a different work if possible
native jackal
@hollow kraken already did but still Always Giving me "Loading" can comepletely enter the game
*Cant
jade depot
Yup that 18:9 with notch compatible
hollow kraken
@native jackal Can you screenshot the infinite loading please?
sage badge
21:9 irc
karmic sinew
If I equip three T3 Quintuple 533mm Homing Torpedo (aka Rainbow Torpedo) into three escort ships, an error will occur, and only 2 ships can launch torpedoes. What's happened โฏ๏ธฟโฐ
native jackal
late sparrow
@lavish finch Using LDplayer :<
hollow kraken
@native jackal Ah, that. So that's an old login screen so your game is either out of date or corrupted. Please try clearing the game's cache and if that doesn't work, try a fresh install (preferably over Wi-Fi)
native jackal
Ohhhh I'll Try Thanks @hollow kraken I'll Be asking if It doesn't work is that ohkay ?
lavish finch
@late sparrow try bluestacks or mumu
hollow kraken
@native jackal No problem at all
buoyant hemlock
Wrong channel, sorry.
native jackal
Welp @hollow kraken clearing chache is not working does Clearing data is good Rather than Redownloading the Whole game again ?
ornate ocean
Yea i'm having the same problem
hollow kraken
@native jackal Hm...it's possible. Unfortunately I haven't seen anyone try that option before so I personally can't guarantee it though
native jackal
Hmmmmmm Maybe I'll do this Tomorrow When I Got my Wifi back I'm currently using my phone's data an I only have 900mb+ but I'll try Clearing data
Thanks for Assistance @hollow kraken
ornate ocean
Damn I guess I'll have to re download the game too
reef pilot
How to recover my account? , my progress lost, BuT I login With other account, my old account is exist
reef pilot
I have
ornate ocean
Because I'm having the same issue too ...first time too
foggy dove
@reef pilot ensure you're logged into the correct server
foggy dove
is this a new device?
reef pilot
no
foggy dove
did you reinstall?
reef pilot
no, only update the game
hollow kraken
native jackal
nocturne nexus
nice, my nox is 60fps
why are some lag spiking btw?
foggy dove
Other players have reported that debloating nox helps
Also helps to check if your nox is up to date
nocturne nexus
iirc nox wont do x64 so mine is still x86
normal flame
Hi I seem to be getting a message saying "Connection to play services failed"?
stoic quest
Nox if u update it it gets worse
jade depot
We talking about architecture, not system version @nocturne nexus
reef pilot
no affect after I try With first account. I already contact tecnical. support BuT the anwer is same๐ญ
stoic quest
unstall it
hollow kraken
@normal flame Can you take a screenshot of the error please?
normal flame
I'll try
rugged wyvern
my azur lane keeps crashing whilst loading on iphone
ornate ocean
Well I'm reinstalling my game to see if that fixes the problem with my loggin
nocturne nexus
tfw my emu is working perfectly while my phone cant even make it work
ornate ocean
If it doesn't work I'll just tag a mod
foggy dove
oi
lavish finch
mumu is safe to play
north flume
not like mods can help you 
foggy dove
mods aren't game staff, pinging us all will not help
ornate ocean
Well it's start to state the problem
north flume
you doing it rn
foggy dove
Exactly
sage badge
@foggy dove this doesnt fix the issue wirth notch. Now the ui is under the notch
severe quest
@lavish finch mumu lagging in exercise? because nox lags like hell in it right now even with 4 cores + 8gb of ram with virtualization it stutters when planes come out
sage badge
Normally my notch is "Hidden" so Game Runs another Resolution
stoic quest
Nox has mailwere i dont know others have it
severe quest
the new UI makes it so the buttons on the left side is covered by the front camera
it's awful
sage badge
^ this
severe quest
on phones that are 21:9 or ultra wide resolution
hoary lagoon
the slider simply doesn't scale enough
jade depot
New 18:9 with notch compability cause so many problem eh?
hoary lagoon
why did they even create phones with notches 
jade depot
Ask Apple
lavish finch
@severe quest still fine. I set it run as 1 core, 2 gib of ram. tbh I usually afk when doing pvp exercise
reef pilot
so what I Can Do to recover my account, or I must Play From begin ?
foggy dove
you still have your other account right
lavish finch
try to contact to AL mail
reef pilot
already BuT the answer is same
severe quest
S10+ is 19:9 kms n secretary button sits under the front camera XD
hollow kraken
That's just an automated bot reply. If you already sent in all of your account information, you're good to just wait for their actual reply
@severe quest Known issue. It's been brought up to staff
jade depot
asking Apple why they invented the notch
stoic quest
Anyone has issues with nox haveing mailwere?
severe quest
umm u probably downloaded it from the wrong webpage
there a bunch of webpage that wrap the nox with malware n bloatware
ornate ocean
Okay reinstalling fixed the issue
stoic quest
Nah i hear tat u get maikwere afer u update nox
jade depot
asking other smartphone companys why they follow Apple's notch trend
severe quest
i forgot there is some1 making the "notch" camera with a see through screen thing
so u wont see the notch anymore
jade depot
Yup that is Xiaomi
severe quest
Oppo as well
Samsung 2020 getting it too
omggggggggggg no more notch problem time 2 get a new phone
stoic nymph
I am unable to even start sorties or buy from the regular shop or the merit shop
fresh estuary
Anyone is having resolution issues with 16:10 phones like me?
jade depot
16:10 or 16:9?
foggy dove
With the cams?
paper meadow
notifications on android are fucked, similar to how they are in games like Fate/Grand Order; every time you task out of the game in any way (close it, minimise it, whatever), it queues up a new set of notifications without cancelling the previous queued ones
I have been getting notifications about completed commissions non-stop for the past 30 minutes
even though I have sent them out again already
fresh estuary
My phond is one of this model, and the resolution is realy ankward for me
jade depot
It must be 18:9
jade depot
Not me, i'm using Realme 2, 18:9 with notch, no problem
hollow kraken
If you have that big of a ratio along w/ a camera that goes into your screen area, that'll most likely happen
fresh estuary
Some buttons are partialy behind my camera, this feels really ankward
hollow kraken
We brought it up to staff to see if there's anyway to look into getting a solution for it
fresh estuary
Thank you very much!
severe quest
ahhh that notch at the top......... now i know what u guys talking about my camera actually on my screen XD
@rigid ice yes
secretary = the one that gains affinity
the other 4
randomly get selected for lobby
hollow kraken
@rigid ice You set multiple secretaries. So you can have more than 1 rotate
severe quest
but gain no affinity
rigid ice
ahhh okay thanks
winged root
Possible bug report. Pressing back at the same time as the EXP popup in dorm shows up, causes the game to hard lock.
Happened to me twice today since the update
limber loom
does anyone know the cause why?
opal burrow
Is this bar tracking oil usage for each phase or in total?
@limber loom might want to go to #tech-support for that
hollow kraken
@winged root Can you possibly get a recording of it happening w/ log mode open?
/logmode
bronze mauveBOT
hollow kraken
steps for log mode
limber loom
@opal burrow owh okay
hollow kraken
@opal burrow Not sure, sorry to say
opal burrow
I see
severe quest
@opal burrow 99% sure it's current