#bug-reports
1 messages Β· Page 107 of 1
Yeah, happens sometimes. Restarting the game should fix it
yes, it was fixed. ty. π
Sorry, actually didn't find the answer what to do next and how to progress further in this case
You're waiting for your partnered commander to finish missions to progress further as you've finished yours
But how do I know who is my partnered Commander? As the uid I've sent is mine?
Not sure tbh
At that point, that's #gameplay-help as there's no bug w/ it
too many people got that to not be a bug
It's intended. You aren't paired with a new/returning player, so you can't get more points until you are
And there are more active players than new ones, so you probably won't get one auto assigned
yes you need a partner to progress
That's all due to region as well as your respective app store(Whether Google or Apple). They're the ones who handle all such pricing as per the EN team. And to give some reference, my iOS still charges 7.99
hi
hello? 
Had HQ menu get stuck in the background when entering dorm and didn't go away til I restarted app is this a known bug? I didn't see it
it is a known bug, a restart should ideally fix it 
Ah I did fix it but didn't see it in recent bugs on mobile so I figured I should report it and the screenshots of what I saw
That's cause it's a long-standing behavior that is very inconsistent to replicate

For some reason, my game freezes whenever i try to open the docks, i had to restart the game. Am i the only one having this problem? This happens occasionally though
are you using a l2d skin with the l2d turned on?
press show highest 
its already is 
press it again 

How do I report a bug? This is regarding Stanly's dorm appearence not matching up with her design.
well the process is to usually send it here (after looking at #known-bugs ) so people know you're gonna report it
and then
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Thanks
So do I just click on Belfast and direct message her !feedback then type in the bug that I'm reporting. This is very confusing for me D:
Ok I got it to work
too bad I didn't have a screenshot to show for as maint is underway
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Why my rally quest not continued?
If you're finished w/ your challenges, you're waiting on your partnered commander to finish theirs
Descriptions in merit shop all messed up
Who my partner?
not sure
I see
Damn, how did I just notice it 
What's the problem?
So my partner is random
Correct. If you need further clarification, #gameplay-help can assist
Is this normal? The limited ui is overlapping the orders
that thing from ladders can be dragged like the commissions back then
@rain fable Is it like that even through a restart and/or reloading of the page?
@cloud stratus Hm...I don't think that specific menu was noted down. I'll have to check
I guess they never had to do it because this is the first time that the ladder needs to be scrolled.
For this new event, I can't click on any of the ship slots
I can click advice and meowfficers, but it doesn't let me select ships manually
Is this a bug?
Might be just me, but I am not able to put a fleet since nothing happens when I click the "+" only way I can make a fleet is through advice button
long press try
Not sure if it's a bug or not, but I need to triple click a shipgirl to change or remove her
^ same
Is EX bug ? I stuck in load scene
Works fine for me. Can ya'll try reloading the game? And as well, what OS are you using?
Long press did the job. Thanks !
I also am having the issue but only in EX mode
I tried a restart as well
It only allows me to place ships with advice
OS? B/c it's working fine on my iOS device
Okay. If possible, can one of ya'll get a recording of it not registering the inputs?
ummm
Im not home, so im currently playing from my phone
i can't start my Hard/Normal/easy stages
@fleet olive One of your ships is currently on a commission more than likely
@umbral quartz #known-bugs
thx
@hollow kraken restart fixed it
So the tapping just decides to work at random. Sometimes after 3 presses, sometimes after 10
Holding down the space to add a ship for a few seconds does work tho
Is it worth reporting this weird double period that shows up a couple of times in this cutscene?
@hollow kraken I've got a recording of the thing
i'm stuck at Hard Crosswave loading screen
@real crescent Okay, thank you very much! If you don't mind as well, can you please report it? And be sure to include the recording to Belfast Bot when she ask for it
@honest solar Yeah, it is if you don't mind
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@fading frigate Try restarting your game, then possibly your device as well. Then clearing the game's cache if neither of those work
Well firstly, where is this happening (like what stage) and does it persist through a restart?
its on hard mode of that new challenge thing
forgot its name since i closed the game to restart 
okay yeah it works now 
.........
Also I think I lost the ticket as the result
Bar at 0 percent, shows 50% and infinite loading screen
Hm....a couple of people are seeming to have that issue
If you don't mind, please report it to Belfast Bot. And as well if possible, try to open up log mode next it occurs. Steps to open log mode are in the pinned messages in this channel
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
uh, does anyone else suddenly lose all their dorm food as well?
Obtain location for latest ships being added to perma-pool in Archive has not been updated
lots of people cant login right now
theyre all in #al-general though
yeah
no, like, i go to my dorm, and apparently, i lost all my food/drink
my precious 60-ish cola

Server seems quite unstable right now
i guess for now the general bug is hilariously unstable connection, isn't it? probably because the fuckhigh data traffic for crosswave event
hopefully devs will see that people are having issues 
no we let them know

See
Tbh I was concerned this was gonna happen
Given how 1 of the JP servers went down completely
not surprised. i think the dev does not weight/predict the sheer load of the traffic for crosswave
when jp servers go down you know theres an issue 
like, JFC, it's like chat, but constant, and every data packet is relatively bigger
imagine if everyone every account decide to chat at the same time, that will probably simulate what's happening now 
my exercise attempt... 
I can't login
Weren't enty's glasses on her hat before? 
Endless loading screen pls fix
π stop the traffic let me through
its her sortie chibi I believe shes riding her bike during that

@frosty gyro ok thanks
wasted EX ticket cause of 50% infinite loading, nice.
Seems it's not only happening to me
^ Yeah had that too
i cant even login game
It may be best to not do something major when server traffic is so heavy as of right now
currently high traffic issues please stand by as devs fix it and get everything correct 
The only time I know where she puts on the glasses is the victory animation
Apologem ??
Sounds good for apologems

The notification ping still persists even though there is nothing that is causing it

for SEA ppl, try using VPN
Server unstable, please wait warmly
Would it be useful to report what seems to be an incomplete sentence on the color drawing page?
The βnewβ ships donβt say they are in the construction pool in the archives, they only say what event they are from
@honest solar Hm...I wonder if they meant for the picture behind her to finish the sentence
but please report it as that seems unlikely
@honest trail Yeah, please report it as well if you don't mind
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
There's a lot of server/desync issues going on right now #game-news. Try closing the game and waiting 10 or so minutes before relogging for now
hey guys, after the MT before, i can login to my account but i lost my 2 submarine ship.
anyone has the same problem with me?
Look right above your question
oh well, thanks
Taiho?
its her name in japanese, isnt it ?
Im having a really hard time manually selecting ships for my fleet
already reported.
You can still select manually by tapping multiple times
My Nagato gone!!!!!!!
That 50% bug just took one of my hard mode runs too, so basically no one should do anything crosswave related till they stabilize.
It's desync, check #game-news Nekopa
@strong sonnet log out and re-log in
@serene burrow ok
roger that
blocked at 20 ?
So is it a bug that we can't select which ships we want to use for the cross wave event? Itll only let me auto fill the ships.
no, try spam clicking
@tacit scarab Not a bug. You're waiting for your paired commander to finish their challenges
new set gem only furniture item is bugged like the the one from the last set
Ok thanks. I'll try
ok thx
GZ, that's not how you ride a motorcycle
@acoustic urchin Huh. And it's like that all the time, I'd assume?
no only sometimes i restarted but still does it sometimes idk what is causing it
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Uhh I know there's a report on the ship selection for the event but it says I'm still able to select ships after multiple taps.... I've been rapid tapping for about 5 mins now and still can't get in
Restarting game didn't do anything too
It's different for everyone and really finicky. Also try long pressing the "+" as that sometime helps as well
Long pressing hmm.. I'll give it a shot thanks
Wow it instantly worked!
Yeah seems like long pressing is a good workaround, very consistent
Yeah seems like long pressing is a good workaround, very consistent
except that long pressing for me doesnt work, it opens the shipgirls infos, not the selection screen, so I use spam clicking instead
What I did was clear selection and try long pressing on empty space again but if that works for you then that's great
pretty sure these labels should be swapped
lmao was just about to post this
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
Did u read #game-news ?
Blame yourself for it then
Dunno if she have an insane defense but, this is my Jean Bart, and with her first manual Salvo (+120% dmg) and critical hit (+75% critical dmg with Piercing shell auxiliairy), a shell only does around 3k dmg
look at the enemy level
for every level you are less, you deal 2% damage less to the enemy
you're facing a demerit of 30% yes
Does this still change?
@slim solar your partner needs to be doing their quest
@slim solar No, you're waiting from your paired commander to finish their missions
Ayanami without The Demon triggered, does 4k with 1 torpedo
So wait does this mean that there is a 125 level cap in the works now?
Oh thats sad
that's not how it works
no
this is intentional
this is how the game has always worked
and to my knowledge
this existed for the previous raid event
it's very likely this one has something similar 
@fallen pendant
just get her more levels 
shouldn't it be 15?
wait, it is giving me more contribution rewards, i guess it is 30 battles, but then why it says 15/15 on the tries?
I'm having trouble with the Crosswave
I can't select any ships
When I hit the button to add a ship
Nothing happens
press and hold
i have the same problem
and holding it just opens the ship details
or am i doing it wrong?
the issue is equipping on blank slots
So I received a mail saying that latency issues were fixed but when I tried EX mode it froze at 50%
Is it actually fixed and this is a different bug or was it not fixed and the mail was sent in error?
Hm.... 
it might be something different then. B/c ideally them turning off the constant chat update for the event fixed the server issues
And yeah ate a ticket
We'll get it reported for now as supposedly, the server issue is fixed. And if people are still experiencing it, it's best to get it reported and play it safe
can the fact that the poor pug hides behind the UI all the time be considered a bug?
this is confusing AF
I clicked "cancel" and it exchanged
It was probably meant to be swapped
so left is Cancel and right is Exchange
this is when you're attempting to do another run past your daily 15 bonus limit
known bug
gotcha, thanks Ender
Try restart? I've had it happen to me before
Randomly disconnected and got this cn login page
Known issue at times. A restart should ideally fix it
Ok
switching ships around in the defense fleet formation doesn't make the usual sound anymore
is this known?
There was a sound before? 
??
You sure it's not 'for' instead of 'or'
Exercise battle confirmation screen is using the sortie one instead of showing the normal "Defeat all enemies" objective
@gaunt iris Yeah, it should be "for". Please report it if you don't mind
@weak helm Same as above, please
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
You didn't need to use the website to submit the problem
Yepp. You don't have to use any website or anything. All you need to do is send the command to Belfast Bot (she says in her bot message) and she'll walk you through the rest
Everytime i'm logging in my secretary ship didn't show up and everytime i tap on dock or any button it will keep loading like this after i updated my AL
Isn't Crosswave supposed to stop you after 15 or 30 completions of hard mode?
@median bluff It's a L2D file issue. You'll need to do a fresh install if your account is bound or a file deletion if it isn't (steps for file deletion are in the pinned Google Doc in #tech-support )
The rewards die after 15 then?
So i need to reinstall my AL?
@gaunt iris It technically is, yeah. And I'd imagine it's about the closest category for it to fall under as it's not really ship specific since it's not part of Kaga's actual lines
@median bluff If you have your account bound to FB, Twitter, or Yostar, then yes
@gaunt iris The bio seems to be copy pasted from the Ship Archive, so it's not particularly Voting Poll issue
And the bio retains the "or" typo
Oh, was it part of the bio?
hang on, it might be known then. Let me just triple check
Ic
Yepp, it was marked under her bio. So it's known. @weak helm Thank you, Pachy, for the catch 
Can't manually change ships in the event formation, only Suggested adds them and no way to change what it puts there.
press and hold
that lets me change the gear on the ship, not the ship itself
spam click
tried that
completely closing and relaunching the game lets me change one ship, and no more
The spam click is finicky but works at times. And as it is right now, those two are the only ways we've found to change ships
well, neither the hold or the spam works for me, just reloading to change them one at a time
It's different for everyone
and as said, it's pretty finicky. We're just waiting for it to be addressed for now
yeah all of mine just froze up
i used to be able to move them all
best to order them as you want in the screen previous like in usual hard mode maps
They are not supposed to have the same pic
Hm...seems fine on my iOS device. Does it stay like that if you reload the page and/or restart the app?
Both options at the bottom consumes a ticket and sends you in
@buoyant hemlock @bitter quail Both of those are known issues #known-bugs 
yeah i read it
i was like this feels weird
Submarine Secretary mission not counting Suruga battles is known?
God i can't login
I use vpn and still same
I seem to be having a hard time with making Fleets in the Crosswave event, I can hit "advice", and "clear", along with the Meowficer tabs, but the slots for ships doesn't want to immediately go to the dock screen
@short kindle try asking in #tech-support so I can try to help troubleshoot
@thorn plaza people have reported that tapping a bunch of times or pressing and holding has worked but its really finicky right now 
ah, alright just checking if it was known, an if there was a fix to it, it's been frustrating, but thanks for your time
Is this normal? I think this menu should just scroll. https://media.giphy.com/media/dWZiqLqMtLZF40r6My/giphy.gif
Kind of. it's been reported, and a link is in #known-bugs
Has anyone else reported that scrolling through the ships in a Crosswave fleet seems out of order? May be related to / only affecting PR ships
I have this as my fleet. I long press on Monty, and her info screen comes up like in hard mode, where I can modify her equpment, etc. As I scroll right through them though, it goes Monty > Hiryuu > Bataan > Centaur > Saint Louis. Typically, it goes through all of the vanguard ships before getting to the main fleet
Actually, scratch the PR part. It seems to be scrolling through them in the order in which you're assigning them
Yeah, they swap back and forth of how they swipe. The default used to be that (or something similar). They're generally inconsistent about it
Should we get it written up?
Nah. As it's just them being inconsistent mostly, we've gotten it written up as feedback
Still most event ships aren't displayed in archive like yukikaze drop wise for build
It's been noted that the VDiR ships need to be updated in the archives 
Submarines secretary missions being incosistently translated is known? (all require SOS mission)
Does anyone know of this bug? Or does this only affect my device? I think I had this happen to me a while back but itβs still there
Uncheck "Show Highest"
Crosswave isn't providing PR ship experience for Combat II for Monarch when using 3 Royal BBs in backline on Hard.
I didnt find a card for it but since I dont remember it I cant be too sure 
Is anyone else having the problem of not being able to change their fleet for the crosswave event? Tapping the boxes does nothing, can only "advice" or "clear"
@hot inlet As for the SOS missions, it hasn't been reported and I don't see anywhere where it's been noted down so if you don't mind, please report it just to be sure
On it chief
!feedback Crosswave isn't providing PR ship experience for Combat II for Monarch when using 3 Royal BBs in backline on Hard.
hmm, am i doing this wrong lol
@somber hinge Rapid tap or press hold to change your fleet
report as translation issue, yeah?
Ye
we read it 
@cunning canyon Most likely not collecting enough exp. How many runs are you doing?
oh holding worked, thank you! never had to do that before
i'd have to check but I was at like 11+ runs
i didn't do all 15 yet, but near enough
the exp gains I saw per mission should easily have budged it 1% by half that
its a bug that it wont work right right now so dont worry, hopefully its fixed in due time @somber hinge
ohh okay
Oh yeah, Secretary missions didn't progress via Suruga raid, have recording somewhere
So maybe it is not recognized as a "sortie"
that'd be weird, every other event is normally
And if it isn't recognized as a "sortie", it won't give exp for PR too.
i mean if it doesn't count
it would change how i did my fleets for it lol
because forcing me to go royals is pointless then
Yeah, there is nothing in rules that it shouldn't count towards PR/Secretary Quests
Hm...it's possible it's intentional but I can't say for sure. I'll see if i can get some confirmation
k thanks, I wasn't sure if I was crazy at first
glad to see someone else verify it lol
Is it just me, or is the prompt of the Bonus Tickets writing opposite things?

The blue button is supposed to be Exchange (since it has ticket x 1) while the grey button is supposed to be Cancel.
oh yes its a bug
Mistranslation strikes often in AL.
And after SUCH a LONG time, my report (which I provided a screenshot of) regarding offscreen enemies arrows pointing the WRONG DIRECTION is still being set aside instead of solved 
User Info: 67110415
System Info: Oppo R9s
Frequency: Guaranteed. It always happens no matter what
Perceived Severity: Minor issue that does not impact core game experience (e.g., misformatted graphics or poorly translated text)
How to Reproduce: Red arrows...
Low, Android
what should I do about it 
I don't know. Are you a dev?
no but I am a feedback assistant
I can just tell u its pretty low priority, it might not be a bug too
so they probably not very focused on it 
It's a bug because it wasn't like that before the UI renewal.
In other words, ever since the UI renewal, the arrows got pointed wrong.
Not likely.
If they really wanted to change where the arrows point, they could've done it way before the UI renewal
well, it is noted down but I cant give an ETA on its fix
Just let everyone know, it's on all versions. CN, JP and EN
Major 'oof' tier overlooked ancient bug
:notlikeduck:
The known ship selection issue is that you press the slot multiple times and nothing happens r8?

Correct
rapid tapping or holding down on it should ideally solve it for now though
The arrows in the new ui indicates that something is coming rather than pointing at them from what ive hears
Also thanks toaster

that is how I see it which is why its understandable if not a bug
The arrows in the old UI and the new UI are supposed to be the same. They just point wrongly.
Until the devs look at that bug writeup and either fix it or place it in the "not a bug" category, you're assuming that you're correct in that regard.
Don't see it reported yet: There is untranslated line in Souryuu storyline
π΅ A tale as old as time π΅
It's not in #known-bugs yet, and I don't think anyone's mentioned it in here today, so you could submit it to the bot to make sure it's written up
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
no its not known, do please report it formally thank you
Done
got it thanks
Are we going to get the lost ticket back?
No idea for now, sorry to say
Ok
Oh god I am an idiot I thought its fixed
I am trying to activate log mode but it isn't working
Ah finally
Oh, I was actually able to recently get a log of it when it happened to me. But thank you though 
Welp 2 tickets gone now, Idk why I can't even get mad over this
But I really should be mad by now, maybe I felt like an idiot for the second time
50% but she's not moving....
@umbral quartz https://trello.com/c/1LC8vTXn/1164-suruga-ex-mode-loading-screen-freeze-and-lost-ticket
User Info: 67924822
System Info: Huawei Nova 2i, Android 8.0
Frequency: Randomly. I'm not sure why it happens
Perceived Severity: Major issue that impedes player progress but for which a workaround exists (e.g., performing very specific actions crash the game)...
High, Android
You should have said it known bug lel... and its happened on normal mode
Yeah its a known bug, I am not a mod just another victim
Wait it happened in Normal Mode?
Does it reduce your run counts when that happened? If it does we might need to update the card
You can do Normal (and Easy and Hard) runs as much as you want, so losing a run there doesn't matter.
Ah I see
The suruga event has bugs that it felt like I was walking in a rainforest at night
wot
Yeah... Apparently in CN/JP Georgia and Monarch had their barrage damage modified
And the latter affects us too, I kinda forgot
Georgia in EX has extra reload that no one understands why and 60% damage down on barrages
While Littorio's AP barrage still does full damage, are these intentional at all?
Uhuh, do you have any such proof about this happening
bold of you to assume I can read mandarin
I can.
I mean... That's not proof
That's just words lol
There is 53 comments down there and everyone shared the same experience
If anything the boss has weird modifiers/reduction from certain damage types
Like how Essex had massive air dmg reduction of 78% on the first 25%
He did say in his post, if its just that the boss has different modifiers for AP barrage damage, that does not explain Littorio barrage damage being unaffected or the fact that Georgia has extra reload stats out of nowhere that made time adjustments wrong
As much as Georgia isn't on EN, again, where's the video proof?
A bunch of people commenting doesn't mean anything without proof
If he has proof then ofc it's different
According to the picture, (IMG_20190927_132424)
Georgia in EX has gained an extra Reload Device in an absurd manner. Barrage damage has been cut by 60%. So, the speed being faster than carriers give off the impression that carriers reload aren't working.
Monarch's barrage is also cut (in EX), but Georgia in Hard is back to normal.
Littorio barrage and above mentioned ships are arching AP shots, but in EX the barrage can deal full damage.
What the heck? The programmers are !@#$%$ to the point that I don't get it
And after datamining, Suruga has no special skills but in EX she nerfed some ships' barrages for no reason in grind. But this still doesn't explain Georgia's extra reload```
Not like we care for Georgia, but for monarch at least
The context is, Monarch and Georgia are well known 'busters', but their damage got lowered for no reason.
Yep my monarch dev 30 barrage deal about 1200 dmg each shot which a lot lower than normal
I am trying to find video proof, but this guy that made the post is pretty popular in CN community as well as making a tier list with Lumnta on PvP that frequently shows up on reddit
Yep he very popular
I think Suruga is under something what I call as the Newcastle Effect.
Unlike in CN and JP, we never had Newcastle and Essex.
Suruga might be equipped with extra shit and 'scaled up' by the numbers.
Lel can we really move it sideways?
is a bug
Anyone experiencing the 0 event contribution on the ladder for the crosswave event?
I cleared the 45 runs last night and did a couple of ex maps
I Can't get new ship in Exchange
It's still Takao
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
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Washington
my game just crashed
/ban 596380584087912461
awesomeguyhere#3003 got banned.
/purge 100 596380584087912461
Successfully deleted 19 messages out of 100.
EX bug
Known bug
its rare to see restart chan ban people π

I can't change ships or add ships on the crosswave event is this reported?
@proud epoch not sure if reported or not but you can tap on em a few times and it'll work iirc
or just clear and build from scratch
So apparently the freeze bug occurse if you adjusted your cats or fleet before entering the map
Georgia is getting fixed but apparently not Monarch and there are comments asking about it
? fixed what?
Bugs
Hey I'm not able to put any ships in crosswave
Tapping won't let me change any slots
Samsung?
Advice and clear works but I don't want a 75 oil cost fleet for anything other than ex
Long press the slots
Yeah, note 9
It should work
I'm on J710F, never encountered any bugs
You are welcome
Anyone perchance asked about the Bache skin? It seems the original artist rendition got censored?
It's the only skin EN also avoided talking about publicly on social
I presume out of obvious reasons?
The reason it got censored is at top right. Its funny that the devs think Yamaha will approve of the number plate at all
you're slightly wrong on that, they never announced surcouf's skin either 
there is no confirmation on that
The skin was changed at the base level for all servers so less about censorship and just them changed it. We donβt have any true, official reason
So no one truly knows besides speculation
I want to know, I'm tired of this lack of transparency
is there somewhere i cant llook for help regarding purchase issues? i bought the skin pack and didnt receive it... received a receipt fromm the appstore and everything too lol
But we brought it up to staff but no guarantee
and the speculation isnβt fact
keep that in mind
@trail bone #tech-support would be best place
ok
Not sure if it's worth posting as a bug
like with the previous skins, as they either turned out to be unintentional censorship or straight out asset flip bugs
Eitherway, it's really disappointing
Thereβs no bug. They changed the skin as a whole. No server has the original plate and thatβs intentional
I'll give it a benefit of doubt for now π€
Eitherway, please rely this to the staff if possible. I simply want a transparent answer and many more probably as well.
But we brought it up to staff but no guarantee
I'd wish they would simply be more transparent and thoughtful. If it was deemed offensive, they should block it before release, instead of rising hopes
It's also bothersome they didn't talk about it at all. All they had to do is post a single message, eg. "the original artist's rendition was deemed too offensive, therefore the license plate had to be changed. We're sorry for the inconvenience."
I would understand that
but I hate silence, it's censorship
Nah, Saratoga's WWF collab had stolen art that got replaced before it hit EN too, AL simply had bad QA
It's not the first time. Yostar is in a difficult situation nowadays when it comes to curating of this content and I know the pain of it, but it's also one of the very few games on the market that DO NOT censorship their artwork, especially in terms of EN version. I do hope you understand my worries, Kawaakari.
That's why I decided to ask about it in the first place. Thanks for clarification and I'll be waiting for an official reply.
is this wehre i'm supposed to report bugs?
Yes
Why not censor it with something like "64CH3", that would at least make it mean something instead of what is now 
On the crosswave event, any time you take off auto combat and enable it again, it seems to not automatically call in subs anymore
i noticed that on my other device where i never took of auto combat that it still called in subs on its own
so either they need to add a button to enable auto sub or make it so enable auto combat calls in subs automatically again
There's no auto-sub button so the behavior is weird.
personally i think a second button would be better in case you don't wanna be sending in sbs
I've just tested what you said and yeah it doesn't call them in
again what's weirder is that on my other device it DOES still automatically call them in every battle
nooooooooo
i wantd to save everyone
now you can't auto battle on a device you took off auto battle on xD
at least if you wanna call in subs :p
so us @frosty gyro do u need any more details?
uh*
I'll test a work around in a moment once my fight is done, but i did solve the issue earlier.
no go ahead and report it I experienced the same thing earlier but just totally ignored it
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
@cloud stratus that's a good idea
Is anyone missing Eugen's unique voicelines with her new Cordial Cornflower skin? Bought her skin yesterday and it only has her default secretary voice lines
It seems inconsistent, still looking into options but the 2 things i tried didn't work lol
@blissful hull It's normal, skin is not voiced yet
Yeah, some skins don't have any voice overs yet, they need to record the lines
sorry, should've been clearer. I meant the dialogue lines, not the actual voice
alright thanks
Lines will be added together with voices
much appreciated, thank you

darn this new sensible move from AL, now i have to buy the skins if i want to see the lines in game
@steel sable aww well thanks for trying
look like they fixed the bug already.
for the auto deploy? or u talking to someone else astro?
MY GAME CRASHED AGAIN
Do someone also can't continue the ralley quest?
I am stuck for couple days and i don't get new quests
send a bug report in
@grave copper You get limited amount of missions
To get all rewards you need to team up with a returning player, that's the whole point of the event 
lol wtf then why does it work if i never uncheck it, is THAT the bug?
it would be, yes
crosswave doesn't have auto-deploy subs button in the first place
so if they do - that would be the issue
Then why are the submarines inconsistently deploying, then another time that stops entirely

All day yesterday, they deployed without manual input during my Hard Mode runs on Crosswave. And they were doing it again this morning.
basically 'you didnt report the right issue'
because that's not what was reported

: subs don't deploy in crossover after turning auto battle back on
Ah, so it's the way it was worded, Gotcha
lol yeah i WANT them to auto deploy
well maybe someone should report that they ARE auto deploying
don't want it to inconveince others
Apparently them auto-deploying is not intended, players thought it was the other way around.
in the meantime i'll just keep using my one device which DOES autodeploy them
shit time to get some sleep before bed thanks again everyone for your support
I'll go ahead and report it that way then i guess. 
anyone encounter this bug which makes the game freeze when doing the coloring event?
No one else has reported such an issue yet. Try restarting your device, clearing the game's cache, and trying a different network connection
shouldn't it be 15?
We've brought it up as it's incorrect. Shame it didn't make it into the hotfix though 
On the topic of misinformative help text, the one for War Archives, from what I heard, appears to be outdated information, as you get 2 Data Keys everyday without having to do anything in particular. Has this been reported as well?
can you currently get more than 2 per day?
no
also its been like that forever in jp too, prob means just the fact you claim it from daily missions tab 
You claim the keys in the War Archives screen instead of the Missions tab that the text may imply, that's the misleading part
@hollow kraken would be nice if known issues can all be posted in #known-bugs and not just the trello cards
Well there are some that we have to get confirmation on and as well as some we don't even know about being known if they're being handled internally by the TL team, but we'll try to get them listed 
tnx
hey peeps. Love the game, but it has been really really unstable since yesterday. Constant crashed, in menus, luckily not in game. Any solution for this? And it's not my emulator, it still works fine.
And this is besides the reported bug of trying to load into a Crosswave battle sometimes freezing during the load? Like, in using other parts of the game?
Yes, namely docks and gear menu, sometimes even on the login screen. Works fine in game/battle though.
Am I the only one?
I haven't seen it mentioned in this channel, so far as I'm aware
you might check with #tech-support and see if they've noticed a behavior there, else they might ask you to clear game cache or something else to see if that helps the behavior
Good day fellas!
I have a question that might not be a bug, but might as well ask.
Are you not supposed to see any of the newly added ships in the Wishing well options?
Eg: Yukikaze et al
No, you are not. If you take a look at the patch notes from Twitter / the info panel in game, you'll see the following:
So Centaur is the newest one that would be available. Black Prince / Bache / Kirishima / event ships / the ships from VDiR are not eligible
Gah, I missed that bullet 
Okidoki, thanks for the response~
Huh. Was that really missed all this time? 
if you don't mind, please report it to Belfast Bot
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
That's actually really surprising
I guess cause it's not the main screen of the gun stats
someone sent one like that just a few hours earlier, guess it was missed 
Oh dang, you're right 
It looks like it's on ALL CA guns
In a similar vein: DD Guns show they can be mounted in aux slots for Battlecruisers and Battleships, but not CA/CL. And CL guns say they can be mounted in aux slots for Battleships only, but not battlecruisers
there are CL ships that take CL guns in aux slot
also DD that can mount CL guns
and the other way around

so before i officaly report it i wanna make sure if its only me it happend to
after the most recent update my kaga seems to just go on a solo mission (she is only one to do that rn) she is not in any team exercise/hardmode event etc. and it acts as its on a sortie so i cant do anythin in regards equipment or commissions
allso update: it allso seems to have U-81 selected as "in challenge mode" even tho i dont have access tot hat yet (lv 75)
and yes i did try relogin & restarting the game
Is she currently on a commission as she's LVL 100 and likely chosen for the awakening commissions?
thats what i wanted her to do
but cant do that
Did you use advice at all?
Check to see if she's already doing one.
oh my fucking god
i feel so dumb
for some reason i didnt spot there was a second awakening
well that makes a lot of sense
No worries. And as for 81, you likely put her in the challenge mode when there was no level limit on it so to get her out, you can contact customer support via email so that they can manually remove her from that formation
/techsupport
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take a while due to high load, so we ask you to be patient.
email in bot message in case you need it
does seem that affects her realy much
still thanks
Hello, I'm sorry to annoy you
I noticed that the 19.99$ gems offer appears at 20.99β¬ when it redirects to the Google Store while the 9.99$ offer appears at 9.99β¬, is it a bug ?
Oh ok, I found it weird that's why I wanted to ask
Thank you for your answer anyway
Lol whit the mogami hand

It isn't a bug. It's her gauntlet which sticks above her wrist/arm

I had get two of that one was equipped on centaur and one on illustrous, today noticed one of my lusty disappeared
You most likely unequipped it. Check your gear skin storage if you're sure you had 2 before
You looked in the full skin inventory? In the depot?
Okay, well if you're sure you had 2 and not just 1 before, contact support via email as this seems to be specific for your account. Be sure to include your account information and the issue
One of those are on centaur and other one shows at depot but can't use
And just to check as well real quick, have you tried restarting your app?
Oh wait. It's most likely for a different plane type then
Are you sure they're both for torpedo bombers?
For the one that's unequipped, can you click on it?
Restarted game and still same issue
And then screenshot it
Lol i think bug happened before O.o
Cus i've equipped both to cent and lust
But now noticed one is for torpedo and other for dive
Wtf
Btw did a test and equiped as well on enty now, can't understand what happened but ok

The damage is shown as 18x10x2, is this known?
lemme get a video
its good for people who like watching fireworks
cos it's bad
its literally a meme gun
worst bb gun in game
cos the best BB guns are purple
blame itsfyh
@sullen ginkgo 
Lol its seriously bad

slaccer
@raven topaz 
a bug?
known
It's a known issue at random times. A restart of the app will fix it
What do we do if a ship is stuck in challenge mode? I'm only lvl40.
If you experience a specific technical issue, such as a bug not encountered by others; an issue with a purchase, or a loss of items, please email al.cs@yo-star.com with your UID (it can be found in your in-game profile menu), in-game name, server and issue as well as device brand, model and operating system.
Please do not DM Yostar staff or discord mods about your issues and use e-mail instead.
Please note that the answer may take a while due to high load, so we ask you to be patient.
Thank you
In crosswave event after runing out of the 15 tries if you try to do again, after the game ask you to use one ex ticket, if you press "no" it still send you into battle, this goes for a bug?
the exchange and cancel?
no
why would it be a bug
no means you don't use a ticket
yes means you use the ticket
is not suposed we can only do each dificult 15 times?
no
unlimited
Event game won't start
ship is in commission
No.
If you'll notice above the blue bar, it says 14/14. You've completed all of the individual missions
The point of this mission set is to pair with a new/returning player, and you earn points as they complete missions for the rest of the rewards.
So what should I do next?
nothing, just have to wait
The intent is to find a new / returning player, and you have them enter your UID (shown on the screen there) to pair with
there's a way to cheese it 
I don't know if it's known but the text in the web voting part is...
is..
at the top, under the group c and date, the text gets cut off
under "web voting" button to be more precise
oh okay I see
saying web voting and cutting off doesnt really say the key issue
thanks for clarifying
yeah sorry
intended to finish it after the picture but got distracted by outside sources and forgot
I dont believe it is known but one sec
im not seeing it so go ahead and report it
if it is known then I will just whoops n clean up
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
does this count as a translation issue or interface bug?
Iβd say interface because theres no space for the text but cut offs are considered translation but
I would say go translation
its likely the description will have to be changed
k, thanks
Am i seeing things right or my eyes are bugged? I thought we were to get 2 retrofits blueprints (any quality) after beating the boss on hard mode, but i just noticed i only got 1.....did they change something?
They didn't change it, but what it is is that you are guaranteed two BPs if you get S-rank. However, if you get A-rank (taking too long / have a ship sink), then you have 2x chances at getting a BP at all
Which has led to some people getting no BPs at all, if they got an A-rank
Not sure if this is a bug or an announcement hiccup, but the EN announcement for the new "On The Road" dorm set depicts at least three objects of "Eagle Union Road" and "Traffic Barrier", yet in-game you can only unlock one of each of those objects. However, the JP version of the announcement doesn't have any extra objects. So, is this intentional and was it just an announcement hiccup, or is it actually a bug and unintentional?
okay thanks
random error I got while streaming https://clips.twitch.tv/RacyPiliablePorpoiseFeelsBadMan
I believe it is just a desync error but that is very unusual
especially being unable to move after
but I think the ships thought battle ended early (due to desync)
alright
Known bug? Just saw a different grammatical error under known bugs.
you on bluestacks?
no
that looks like the controls for your player (emulator) if you are using one
I'm not referring to the controls. 
theyre just asking
its very obvious youβre not 
im not seeing this specific error anywhere
I figured he didn't read the text. 
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues
sure
Ok, so I just clicked on attempting Hard mode on the cross wave event, it asked me if I want to use a ticket to buy an attempt, I clicked no and it took me to a loading screen, entering battle anyways.
Seems to happen flawlessly every time.
@honest solar ty just needed some clarification, sorry for not responding eariler #truckerlife
When the meowfficer image appears the stripe is overridden. I guess the Background isnt transparent? Or was it always like that
Huh.... It appears that I am now able to go over the daily 15 battles for crosswave
It's not asking me for "do you wish to use a reward ticket" thing
@molten wolf @carmine blade The run limit isn't 15. The 15 just means those are "Reward" type runs in which you get better loot. You can farm it endlessly but after those 15 runs, you get less loot but still the same event points
Alright thanks
So like, is it normal when I rent a skin it basically gets no new lines to speak for the secretary?
It is if the skin doesn't come w/ any new voices. Which the only skin in the most recent batch that got new voice lines is Bache's iirc
Well for me Essex and Sourcouf rental basically got 0 new voice lines on rental
Yeah, they didn't get new voices lines at all. They'll use their default lines
That's... something
oh shoot, my bad
No worries at all. Happens to the best of us 
When i get a new medal i can equip it as my old lower level medal stay there

I think the dorm screen broke
It's a known issue to happen at times. A restart will fix it
Mm thx
Anyone have the issue where Commissions, Classes and Research trigger Complete Android Notifications when they are no where near complete? I constantly get them if I swipe them away. I thought this was a Nox issue. But It's happening on my Pixel 2 XL and Asus ROG Phone 2 as well. Ex: Class is over in the notification. But says 20+ minutes in-game. Restarting temporarily fixes it. But it happens again after awhile.
It's a server desync
If you leave the game in the background for too long this happens
Ahh, alright. Seems like this just recently started happening too.
It seems to me that the task of sinking 500 ships is my third day and I do not receive new tasks. Is this a bug?
Explain pls

but how another commander can do these tasks, if I entered my UID there and can no longer change it
is dev mode on by any chance
This is a brand new ship...Why did I get this error?
what happened then?
and now it's gone.
I presume I got the ship, thank you Scathach. Idk why it worked that time
sort by time joined in docks if you are curious
try closing the game and looking again in 5 minutes
Uuuuhm.......so is Prinz's new skin supposed to use the same lines as her base skin?
That's saddening
When the new lines get voiced, theyβll be added.
ty
Are all cross wave milestone rewards only rolled out once we hit 0%?
yes
Alright then, was confusing, since there is little reason in having milestones then if you get all rewards only for beating everything anyways. 
Is it right that this text says Onii-chan? With the other texts it is written big brother
Ok
Support Carrier
Restore #% HP to vanguard ships after deploying an airstrike.
Reordering.
After deploying an airstrike, restore the vanguard ships by #% of their max HP.
Reload Command: Vanguard
Does not stack with similar command skills.
Adjust does not stack description.
S...
1
Translation Suggestion, Low, High
It's probably related to the other well known bug of menus and screen overlapping like this, so yeah guess so.
Restarting game should fix it
my Lexington is In Challenge Mode when i'm just level 57 and haven't unlocked it yet
It shows that if your ships are in the fleet for the Crosswave event
This is a bit bothering me.
I can't enter event stage. It said Error 3010: Shipgirl cannot
Anyone having the same problem?
no ._.
ship is in commission
Crosswave event is broken i guess xD. You can go for Unlimited sorties without using tickets xD
Idk if it's known
But still breaks the whole event
So... What are tickets for ?
attempts on ex mode
or used for more tries with increased drops
It's kinda in game
yes there's a typo with the 30
is anyone else bricked in the mobilization request? or is it just me
By "bricked" do you mean "unable to make further progress"?
yes, let me take a screen shot
i've been stuck at this for about 4ish days now didnt think too much about it with all the mini events going on untill my freind posted being almost done
In that case, it's not a bug. The whole point of that "event" is to serve as a way to get new / returning players come back (such as you going "Hey, friend, try out this game.") So an active commander can get 500 points on their own, and get 20/30 rewards. The rest of the points come from you pairing up with 1 or 2 other players, and getting points as they complete things. There is a chance of randomly being paired with someone, but there are way more active players than returning players, so the chances of being auto-assigned with someone are very slim.
S'all good
this one happens from time to time but a quick retstart fixes most of the time i just dont want to keep restarting
Might suggest waiting slightly longer to enter / exit that menu screen
I think that cost oil was not on pvp matches before
known bug
Just wondering if Mutsuki's christmas skin is supposed to say comainder?
I think it's intended that she pronounces it wrong.
I didn't realize it was on the base skin wrong either, I play with sounds off 
Thanks anyway!
it is yes
Too fast lol
known issue when switching screens too quickly
Typo detected. Should be "better" not batter
You're not wrong, and doesn't look like it's on the board. If you want to submit it to Belfast bot (via DM), one of the assistants will confirm that and get it added to the board
!bugreport
Hello commander, if you'd like to report a bug please send me a direct message with !feedback and I would be happy to assist you. However, be sure to check #known-bugs to make sure you're not reporting something that is already known. You can also check the Trello boards here:
Bugs: https://trello.com/b/Hd2cMeYU/azur-lane-official-azur-lane-en-bugs
Translation Issues: https://trello.com/b/7gz5rAAi/azur-lane-official-azur-lane-en-translation-issues

@buoyant hemlock it is a known bug do not report it 

Is that one known?
yes
Is this known?
Yes since it has "ass" in the name
I have Meowoffice Oscar LV 1, I give him an Oscar LV 1 and he went up to Oscar LV 2, today I give him another Oscar LV 1 with two Rare cats, and he hasn't raised me to LV 3
you need more dupes for lvl3 cat
Skills are 1 for lvl 2, and 3 for lvl 3 for the same cat
@true gazelle @buoyant sable
sorry for the inconvenience, thank you very much for the help

A1 stage on VDiR in War Archive requires 5 fights before boss, while back in the event it required only 3, was it conscious change?










